1. Construction Trades Supervisors
    responsibility
    1. Allocate and monitor the use of plant, machinery, equipment or vehicles
      COSVR214 This standard is about confirming and allocating the use of plant, machinery, equipment or vehicles on the job, adopting safe and healthy working practices, monitoring the use of plant, machinery, equipment, or vehicles, ensuring that plant, machinery, equipment or vehicles are operated safely and without risk to self and others, and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. confirm the plant, machinery, equipment or vehicles for the workplace and allocate it to the operations
      2. ensure compliance with current health and safety information and implement working practices and other safeguards to minimise risks
      3. report when plant, machinery, equipment, vehicles or their operators are unsuitable for use in the workplace
      4. ensure information for the use of plant, machinery, equipment or vehicles is supplied to operators and supervise safe use
      5. monitor and ensure all checks on plant, machinery, equipment or vehicles are carried out in accordance with organisational requirements
      6. monitor completion dates and report when plant, machinery, equipment or vehicles have completed working activities and are no longer required
      knowledge
      1. Check and allocate plant, machinery, equipment or vehicles
      • how to check the plant, machinery, equipment or vehicles are appropriate for use in the workplace and allocate it to the operations for which it is suitable
      2. Risks to health and safety
      • how to identify health and safety risks that are associated with the plant, machinery, equipment or vehicles being used
      • how to implement and enforce working practices and other safeguards to minimise risks
      • how to assess health and safety risks relating to plant, machinery, equipment or vehicles
      3. Unsuitable plant, machinery, equipment or vehicles
      • how to, record and report when plant, machinery, equipment or vehicles are unsuitable for use in the workplace
      4. Use of plant, machinery, equipment or vehicles
      • how to provide information to operators on how the plant, machinery, equipment or vehicles will be operationally used
      • how to supervise safe use of plant, machinery, equipment or vehicles
      • how to identify, record and report when an operator is unsuitable
      5. Monitor checks
      • how to monitor and ensure all checks on plant, machinery, equipment or vehicles are carried out in accordance with organisational requirements
      6. Return of plant, machinery, equipment or vehicles
      • how to record and report when plant, machinery, equipment or vehicles are no longer required
      context
      1. produce record(s) verifying that the suitability and allocation of the plant, machinery, equipment or vehicles are appropriate for the work being undertaken
      2. carry out and record assessments on plant, machinery, equipment or vehicles to identify the health and safety risks associated with their use and ensure the implementation of safe working practices and other safeguards for the work being undertaken
      3. carry out checks to verify that the operator is authorised to operate plant, machinery, equipment or vehicles
      4. produce records of the reports detailing how the decision was reached and the alternatives suggested when plant, machinery, equipment or vehicles are identified as unsuitable for the work being undertaken
      5. provide records of the types of operational information provided to the plant, machinery, equipment or vehicle operator
      6. supervise the use of plant, machinery, equipment or vehicles to ensure they are being used or operated safely in accordance with given information
      7. monitor, record and report how the checks on plant, machinery, equipment or vehicles were carried out in accordance with organisational requirements
      8. produce records which support the decision that the plant, machinery, equipment or vehicles are no longer required
      9. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • allocate plant machinery, equipment or vehicles and confirm the suitability of the type selected and its use
      • identity and assess the health and safety risks associated with plant, machinery, equipment or vehicles and the measures that should be applied to ensure safe working practices and avoidance of risks in relation to operators, workforce, members of the public, workplace visitors, owners of adjoining property and the environment
      • inform line managers, specialists and suppliers when plant, machinery, equipment or vehicles are unsuitable and why they do not meet operational efficiency or requirements, health and safety, reliability and usage requirements
      • provide information to operators on the use of plant, machinery, equipment or vehicles
      • monitor and ensure all checks on plant, machinery, equipment or vehicles are carried out in accordance with organisational requirements
      • supervise the use of plant, machinery, equipment or vehicles and ensure safe and efficient use
      • record and inform line managers, specialists and suppliers if the operator is unsuitable due to operational efficiency, health and safety, competence requirements, authorisation or usage requirements
      • record and inform line managers, specialists and suppliers when the plant, machinery, equipment or vehicles are no longer required
      suite
      1. Occupational Work Supervision (Construction)
      2. Piling Operations (Construction)
    2. Apply corrosion protection systems to reinforced concrete
      COSVR755 This standard is about applying corrosion protection systems to reinforced concrete, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health relating to operatives and other personnel
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, locate, protect, break out, clean, prepare, apply, test, record and report
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. apply one of the following corrosion protection systems to given working instructions
      • impressed current cathodic protection
      • galvanic anode cathodic protection
      • corrosion inhibititors
      10. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, electronic data, manufacturers' information, official guidance and current regulations associated with applying corrosion protection systems to reinforced concrete
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the installation method statements and related quality and safety requirements
      ‐ measure and mark out areas to be protected
      ‐ carry out reinforcement cover surveys and potential (half-cell) surveys, concrete electrical resistivity testing
      ‐ assess concrete substrate surface profile and adhesion (pull-off) testing of coatings or overlays
      ‐ carry out spot welding, cable crimping, heat shrink sleeving, down hole cover meter surveys, spark testing, electrical isolation and continuity testing
      ‐ apply impressed current cathodic protection systems, galvanic anode cathodic protection and corrosion inhibitors
      ‐ terminate, fix, protect and test cabling and components
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with applying corrosion protection systems to reinforced concrete
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ report unsafe work practices and environment
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ anode materials and their related cabling or other connection methods
      ‐ performance monitoring materials, including but not limited to, reference electrodes, coupons, pseudo electrodes and their related cabling
      ‐ corrosion inhibitors
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to apply corrosion protection systems to reinforced concrete
      24. Security procedure
      • site, workplace, company, vehicles and operative
      suite
      Specialist Concrete Occupations (Construction)
    3. Apply sprayed concrete
      COSVR124 This standard is about spraying concrete to prepared substrate, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting materials, components and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health relating to operatives and other personnel
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, assemble, check, prepare, finish, cure, protect, test, record and report
      8. use and maintain concrete spraying machinery and compressor, hand tools, portable power tools and ancillary equipment
      9. apply sprayed concrete by wet and/or dry methods to given working instructions for at least five of the following
      • pre wet surfaces for spraying
      • spray concrete to profile
      • produce samples for testing
      • cure and protect concrete
      • record and report on test
      • record and report on spraying
      • operate spraying nozzle
      • operate pump
      • clean pump
      • clear lines
      10. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with applying sprayed concrete
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of concrete spraying machinery and compressors, hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the application quality requirements
      ‐ assemble and check spray equipment (wet and/or dry application)
      ‐ prepare substrates including wetting, depth guides and protection measures
      ‐ include and accommodate cathodic protection materials
      ‐ maintain protection against overspray and rebounding materials
      ‐ set up spray and pumping equipment
      ‐ operate robotic spraying equipment
      ‐ operate hand-held spraying equipment
      ‐ spray in layers to agreed profile and depth
      ‐ apply specified finish
      ‐ cure and protect concrete
      ‐ provide samples for testing concrete (compression, tension, consistency and workability)
      ‐ record and report
      ‐ recognise and determine when specific skills and knowledge are required and report accordingly
      ‐ operate spraying machines, compressors and pumps
      ‐ maintain spraying machines, nozzles, hoses, compressors and pumps during operations
      ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power and pneumatic tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with applying sprayed concrete
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ report unsafe work practices and environment
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ pre-blended bagged materials, sand, aggregate, cements, water, additives, admixtures, structural concrete, curing membranes
      ‐ working platforms
      ‐ hand tools, portable power or pneumatic tools, spraying and testing equipment and ancillaries
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method and procedure to apply sprayed concrete
      24. Security procedures
      • site, workplace, company, vehicles and operative
      suite
      1. Specialist Concrete Occupations (Construction)
      2. Tunnelling Operations (Construction)
    4. Confirm work meets contractual, industry and manufacturers' standards
      COSVR216 This standard is about interpreting information for contractual, industry and manufacturers' standards of the work being carried out, implementing checks on the quality of work, confirming work meets with contractual, industry and manufacturers' standards and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. implement contractual, industry and manufacturers' standards from available information and allocate responsibilities
      2. regularly check that work conforms to the design requirements and the specified contractual, industry and manufacturers' standards
      3. identify work that fails to meet the requirements and specified contractual, industry and manufacturers' standards and implement corrective action
      4. identify and inform managers about any variations between contractual, industry and manufacturers' standards
      knowledge
      1. Contractual, industry and manufacturers' standards
      • how to implement the contractual, industry and manufacturers' standards
      • how to allocate the responsibilities for the contractual, industry and manufacturers' standards during the programme
      2. Check that the work conforms to the contractual, industry and manufacturers' standards
      • how to check that work conforms to the design requirements and the specified contractual, industry and manufacturers' standards
      3. Failures in contractual, industry and manufacturers' standards
      • how to identify what work fails to meet the requirements and specified contractual, industry and manufacturers' standards
      • how to implement corrective action where work fails to meet the requirements and specified contractual, industry and manufacturers' standards
      4. Informing managers
      • how to identify and inform managers about variations between contractual, industry and manufacturers' standards
      • when actions are needed to take account of variations between contractual, industry and manufacturers' standards
      context
      1. implement contractual, industry and manufacturers' standards by allocating the specific responsibilities for the work to be carried out
      2. record and report inspection and control procedures to ensure the work conforms with the contractual, industry and manufacturers' standards
      3. record and report any work defects and the required corrective action to be taken
      4. record and report information referred to others which includes
      • identification of variations between contractual, industry and manufacturers' standards
      • notifications to managers
      5. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • implement the contractual, industry and manufacturers' standards required from statutory requirements, project specifications, British Standards, Codes of Practice, organisational standards, good working practices, manufacturer's information, operator's instructions, environmental information and warranties which are relevant to the work being carried out
      • allocate the responsibilities identified from the contractual, industry and manufacturers' standards to the relevant suppliers, workforce and project team for the work to be carried out
      • carry out inspections and control procedures to ensure the work complies with the design requirements and the contractual, industry and manufacturers' standards and record outcomes
      • identify, record and report any materials and components or their uses which do not meet the requirements and the contractual, industry and manufacturers' standards
      • identify, record and report any methods of work which fail to comply with the contract or the contractual, industry and manufacturers' standards
      • identify and record the corrective actions required to rectify any non- compliances
      • implement the agreed actions with the suppliers, workforce and project team
      • recognise, record and report any variations between the contractual, industry and manufacturers' standards
      • agree with managers and record what actions are required to manage any variations
      suite
      1. Occupational Work Supervision (Construction)
      2. Thermal Insulation (Construction)
    5. Co-ordinate and confirm the dimensional requirements of the work
      COSVR218 This standard is about co-ordinating and communicating information with work colleagues, selecting, using and maintaining, measuring and recording equipment, confirming and measuring dimensional control requirements of the work and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. co-ordinate and communicate with work colleagues, the information to position, line and level the work being carried out
      2. confirm and measure the dimensional controls, setting out points, lines and profiles, and maintain them to the specified work requirements
      3. check and ensure measuring and recording equipment meets the specified tolerances
      4. record and report circumstances and conditions which result in deviations to the dimensional controls and ensure they are corrected in accordance with the work requirements
      knowledge
      1. Information to position, level and line
      • how to co-ordinate and communicate information to work colleagues to enable them to position, line and level the work
      2. dimensional control
      • how to confirm and measure dimensional controls, setting out points, lines and profiles and maintain them to the specified work requirements
      3. Measuring and recording equipment
      • how to check and ensure measuring and recording equipment meets the specified tolerances
      4. Deviations in position, line and level
      • how to identify and report circumstances and conditions that result in any deviations in position, line and level
      • how to report and amend any deviations in position, line and level in accordance with the work requirements
      context
      1. record and report the dimensional information passed to work colleagues
      2. record and report the dimensional controls, setting out points, lines and profiles
      3. record and report checks made to measuring and recording equipment
      4. record and report the circumstances and conditions that result in deviations from the dimensional controls and the amendments required in accordance with work requirements
      5. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • produce records showing how the dimensional information is provided to colleagues to enable them to position, line and level the work as per the specification
      • produce records which confirm the dimensional controls, including setting out points, profiles, lines, levels, angles, distances, curves, calibrations and tolerances and how they were measured and maintained
      • produce records which details the checks carried out to the mechanical, optical or electronic measuring and recording equipment
      • identify and record any deviations caused in the transfer of lines and levels and by use of the wrong lines and levels
      • identify and record any deviations in dimensional controls
      • implement and record the actions take to amend any deviations
      • identify and record any circumstances and conditions, including land, water, obstacles, climatic variations, live conditions (e.g. buildings and sites in use, roads, railways, runways), utilities and health and safety that affect the dimensional controls and which would require revisions
      suite
      1. Occupational Work Supervision (Construction)
      2. Interior Systems (Construction)
    6. Co-ordinate and organise work operations
      COSVR213 This standard is about interpreting information about the project and work operations to be carried out, adopting safe and healthy working practices, selecting materials, components and equipment for the work, preparing, co-ordinating and organising the work operations and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. provide information, as authorised and as required, to all the people who will be affected by the work
      2. agree a planned timescale and methods of work with the workforce
      3. implement the organisational and communication needs that are required for the project
      4. identify any breakdowns in communication, and take action to restore effective communication
      5. communicate and organise the work being done with other operations as required of the agreed work programme within predetermined levels of authorisation
      6. organise and ensure sufficient resources of the appropriate type which will meet the project requirements and timescales
      7. organise and control the work and resources so that conditions are safe and the workplace is tidy
      8. identify and record any unplanned circumstances, and pass them on to people who may be affected
      9. organise the designated work area for operational purposes and communicate to workforce
      10. organise the storage and use of materials and components so that material handling and movement is safe and efficient, and wastage is minimised
      knowledge
      1. Notification of work to be carried out
      • provide information, as authorised, to all the people who will be affected by the work, including the scope of work, when the work will start, how long it will take and when it will finish
      2. Programme and methods of work
      • how to agree a planned timescale and methods of work with the workforce
      3. Organisation and communication needs
      • how to identify the organisational and communication needs for the project
      4. Breakdowns in communication
      • how to identify any breakdowns in communication
      • how to take action to restore effective communication
      5. Organisation and co-ordination of work
      • how to communicate, organise and co-ordinate the agreed work programme with other work activities/operations within predetermined levels of authorisation
      6. Obtain and plan for resources
      • how to organise and ensure sufficient resources
      • how to allocate resources
      7. Organise the work
      • how to control the workplace and resources so that conditions are kept safe and tidy in accordance with organisational requirements
      8. Unplanned circumstances
      • how to identify what are unplanned circumstances
      • how to record any unplanned circumstances and pass them on to people who will be affected
      9. Designated work area for operational purposes
      • how to pass on information about the designated work area to the workforce
      • how to organise/arrange the desginated work area for operational purposes
      10. Storage and use of materials
      • how to organise the safe storage and use of materials and equipment
      context
      1. provide information as authorised, for the work to be carried out in relation to
      • scope of work
      • when it will start
      • how long it will take
      • when it will finish
      • any associated hazards
      2. agree work programmes and methods of work with the workforce
      3. record and report the project organisation and communication systems which have been implemented
      4. record and report any breakdowns in communication and the actions taken to resolve them in accordance with organisational procedures
      5. organise and coordinate work with other occupations associated with the works wihin predetermined levels of authorisation
      6. Performace Criteria 6
      • ensure resources are organised and allocated
      • manage designated work area, including resources, site tidiness and safe disposal of waste in accordance with current organisational and regulatory requirements within predetermined levels of authorisation
      • identify record and report any unplanned circumstances, relating to at least five of the following
      ‐ occupiers
      ‐ environment
      ‐ vehicular access
      ‐ Hazards
      ‐ trespass
      ‐ near neighbours
      ‐ public access
      ‐ workplace conditions
      ‐ health, safety and welfare
      ‐ statutory regulations and limitations
      ‐ codes of practice
      • manage/supervise the designated work area for operational purposes for at least five of the following
      ‐ safe storage
      ‐ temporary works
      ‐ environmental considerations
      ‐ plant and/or equipment
      ‐ temporary services
      ‐ access and egress
      ‐ security
      ‐ continuing use by occupiers
      ‐ welfare facilities
      • arrange the safe storage and efficient use of materials and equipment to minimise handling, movement and wastage
      7. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • understand own levels of authorisation and provide information, regarding the scope of the work and timescales for the work to be carried out to the people affected by the work including all third parties and stake holders
      • explain how the work programmes, the methods of work and dynamic risk assessments, in accordance with the method statement, were agreed with the workforce
      • monitor the methods used for communication, reporting, recording and retrieving project information to ensure that they remain effective
      • identify and record any breakdown in communications
      • implement and record any actions taken to effectively resolve communication issues in accordance with organisational procedures
      • provide information on how the work was organised and co-ordinated within predetermined levels of authorisation with other occupations associated with the works and the methods of work
      • produce records of how the resources were planned and organised in relation to the workforce, tools, plant, ancillary equipment, materials and information
      • detail how the designated work area and resources were organised in a safe and tidy manner in accordance with organisational requirements
      • explain how unplanned circumstances were identified and reported in relation to occupiers, environment, vehicular access, hazards, trespass, neighbours, public access, workplace conditions, theft, current health, safety, welfare, environmental and statutory regulations and limitations, and codes of practice
      • explain how the designated work area was managed and how information relating to safe storage, temporary works, environmental layout, plant and equipment, temporary services, access and egress, security, continuing use by occupiers and welfare facilities was reported
      • explain how the safe storage and use of materials and components were organised
      suite
      Occupational Work Supervision (Construction)
    7. Enable people to learn and benefit from your experience
      cosvr575 This standard is about 1 identifying, interpreting and providing information to ensure best practice 2 providing opportunities for people to learn 3 advising, coaching and reviewing progress 4 demonstrating the correct application of techniques relevant to the work
      duty
      identify, interpret and provide information relating to the work and resources work with other people to identify and offer adequate and appropriate opportunities and resources to learn work with other people to identify and prioritise learning needs demonstrate the correct application of working techniques relevant to the work outcome identify where people require help to achieve their agreed targets evaluate people's progress towards agreed targets
      knowledge
      1. Identify and interpret information
      • how to identify and interpret relevant and up-to-date information
      • how to present information in a way that meets the needs of other people
      2. Offer opportunities for learning
      • how to identify and offer adequate and appropriate opportunities and resources for people to learn
      3. Identify learning needs
      • how to apply learning techniques and methods to be able to identify current competence levels, learning needs and achievable targets
      4. Demonstrate work techniques
      • how to demonstrate correct techniques and methods that are relevant to the work
      • how to identify craft knowledge requirements and ensure best practice
      5. Identify help requirements
      • how to identify areas where people require help to achieve their agreed targets
      • how to encourage people to ask questions, seek clarification and ask for advice when they need help
      6. Evaluate progress
      • how to give people realistic and positive feedback on their achievements
      • why it is important to give realistic and positive feedback to people on their achievements
      context
      1. identification, interpretation, and presentation of relevant and up-to-date information covering the knowledge and practice requirements relevant to the work for distribution and for developing learning materials
      2. presentation of information using a pace, style and form appropriate to the needs of others
      3. records of support given to other people offering opportunities and sufficient resources to enable learning
      4. records of advice and coaching given to other people to identify
      • current competence levels
      • learning needs
      • agreed targets
      5. records of support provided to other people relating to the following
      • coaching
      • mentoring
      • instructing
      • overseeing the application of correct working techniques
      6. records of advice given to other people to enable them to achieve their agreed targets
      7. encourage people to ask questions, seek clarification and advice when they require help
      8. records of evaluation and feedback of peoples completed learning activities
      9. Information
      • up-to-date information covering the knowledge and practice requirements relevant to the work
      10. Opportunities and resources
      • paid time
      • personal time
      • site, group and mutual collaboration
      • on the job
      • off the job
      11. people
      • colleagues
      • less experienced colleagues
      • apprentices
      • trainees
      • potential new entrants to the industry
      12. Techniques and methods
      • coaching
      • mentoring
      • instructing
      • overseeing the application of correct techniques
      • providing information about craft knowledge and best practice
      • agreeing work based learning opportunities
      suite
      Senior Crafts (Construction)
    8. Implement and maintain health, safety, environmental and welfare practices
      COSVR212 This standard is about interpreting information, adopting safe, healthy, environmental and welfare practices, promoting and encouraging a health, safety , environmental and welfare culture, implementing and monitoring health, safety, environmental and welfare practices within the operational work environment and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. allocate and maintain health, safety, environmental and welfare equipment and resources which meet the project and statutory requirements
      2. encourage a positive culture of health, safety, environmental and welfare practices and identify opportunities for improving the health and safety of the work environment through engagement with the workforce
      3. ensure your team are inducted and check that they are suitably competent and monitored whilst at the workplace
      4. monitor and review health, safety, environmental and welfare practices and safe systems of work in accordance with current organisational and statutory requirements
      knowledge
      1. Health, safety, environmental and welfare practices
      • how to allocate health, safety, environmental and welfare equipment and resources
      2. Improving health, safety, environmental and welfare practices
      • how to identify what opportunities there are for improving the health and safety of the work environment
      • how to encourage a positive culture of health, safety, environmental and welfare practices in the workplace
      • how to recommend opportunities for improving health and safety of the work environment
      • how to give work briefings that seek and encourage feedback
      3. Induction to health, safety environmental and welfare practices
      • how to induct people and check authorisation and competence specific to work requirements
      • how to communicate and report performance issues
      4. Monitoring health, safety, environmental and welfare practices
      • how to check health, safety, environmental and welfare practices regularly in accordance with current organisational and statutory requirements and record any special workplace conditions and examples which do not comply with regulations
      • how to identify what special workplace conditions and examples there are which do not comply with regulations
      • how to review the safe systems of working
      • how to ensure compliance with safe systems of working
      • how to check that people are authorised to be on site
      • how to deal with unauthorised people
      context
      1. make arrangements for health, safety, environmental and welfare practices which include allocation of responsibilities, checking and maintaining statutory notices and hazard warnings, allocation of health, safety, environmental and welfare equipment and resources
      2. promote and encourage a positive health, safety, environmental and welfare culture within the operational environment by
      • work briefings
      • seeking and encouraging feedback
      • Leading by example
      • seeking competent advice
      • accident and incident reporting including near misses
      3. record of inductions and health and safety updates (briefings, tool box talks) given to your team
      4. communicate and report performance issues to managers
      5. monitor, observe and record implementation and maintenance of health, safety, environmental and welfare practices
      6. review the safe systems of work to identify and eliminate hazards or mitigate risks in accordance with current organisational requirements and legislation, and feedback results
      7. ensure compliance with safe systems of work in accordance with current organisational requirements and legislation
      8. take action, record and report changes in circumstances
      9. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • allocate health, safety, environmental and welfare work equipment and resources including protective clothing, protective equipment, first-aid facilities and arrangements, welfare facilities, storage and security of materials and equipment, fire-fighting equipment, statutory notices and hazard warning signs
      • encourage a positive health, safety, environmental and welfare culture by communication in work briefings, by seeking and encouraging feedback, seeking competent advice and by leading by example
      • improve health and safety of the work environment by identifying health, safety, environmental and welfare training requirements, accident and incident reporting including near misses, monitoring and reporting performance issues, checking the authorisation of the workforce, suppliers, visitors, residents and the public, and dealing with trespassers
      • carry out inductions in accordance with organisational health, safety environmental and welfare policies and procedures relating to health and safety responsibilities, risk assessments and method statements, operations, health, safety and welfare work equipment and resources, first-aid arrangements
      • how to monitor, observe and record health, safety, environmental and welfare practices in accordance with current organisational policies and procedures, current general health, safety, environmental and welfare legislation, approved codes of practice, statutory notices, hazard warnings and safety signs, and ensure compliance with safe systems of work
      • how to review the safe systems of work by carrying out systematic examinations of work processes to identify and eliminate hazards or mitigate risks in accordance with current organisational policies and procedures and legislation and feedback results
      suite
      1. Occupational Work Supervision (Construction)
      2. Supervising Hire and Rental Operations (Equipment, Plant and Tools)
    9. Implement procedures to support team performance
      COSVR217 This standard is about interpreting information, supporting team and/or individual members to improve performance and deal with issues and concerns, following organisational disciplinary and grievance procedures and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. identify and record performance and bring to the attention of the team member concerned
      2. provide the team member with the opportunity to discuss actual or potential issues and concerns affecting their performance
      3. agree with the team member a course of action which is appropriate, timely and effective
      4. ensure your team members are aware of information regarding disciplinary and grievance procedures
      knowledge
      1. Performance handling
      • why it is important to acknowledge a team member's good performance
      • why it is important to promptly identify poor performance and bring it directly to the team member's attention
      2. Communication
      • how to encourage and enable team members to discuss their issues and concerns
      • why it is important to provide opportunities for team members to discuss issues and concerns
      3. Providing support
      • how to identify signs which could indicate that an individual has issues and concerns
      • how to make recommendations for improvements and development of individuals and the team
      4. Information handling
      • how to keep records of team briefings
      • why it is important to maintain confidentiality (who may receive what information)
      context
      1. monitor and evaluate team members' performance using organisational performance measures
      2. record and report feedback
      3. record and report any issues brought to the attention of team members who have issues and concerns which are affecting their performance
      4. record and report discussions with team members about issues and concerns
      5. record and report the agreed actions to overcome issues and concerns
      6. make recommendations for improvement and development
      7. record and report briefings provided emphasising situations that may give rise to disciplinary and grievance procedures and how it would be instigated
      8. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • monitor, measure and evaluate the performance of your team members in accordance within organisational requirements
      • recognise and feedback good performance of team members
      • recognise and record unsatisfactory performance of team members
      • discuss any instances of unsatisfactory performance with the individual to ascertain any possible operational or personal issues and concerns which may be affecting their performance
      • record the outcomes of the initial discussions
      • identify any possible solutions to the issues and concerns, and discuss with the individual
      • record the actions agreed with the individual to improve their performance and development
      • maintain confidentiality at all times and ensure the individuals employment rights are not compromised
      • provide reports to managers of the discussions held and actions agreed to
      • monitor the individuals performance to confirm the agreed actions are being implemented and are effective
      • carry out and record team briefings to ensure members are fully aware of the organisational disciplinary and grievance policies and procedures
      suite
      Occupational Work Supervision (Construction)
    10. Inspect property for condition
      cosvr577 This standard is about 1 evaluating data 2 identifying the purpose of the inspection 3 obtaining equipment and resources 4 taking accurate observations and measurements 5 identifying where further investigation is required 6 examining causes of failure
      duty
      identify the requirements to carry out the property condition inspection confirm permissions by those affected, prior to commencement of the property condition inspection take accurate observations and measurements for the property condition inspection carry out further investigations when observations are inconsistent with existing data and expected findings, and accurately identify the cause of inconsistencies identify and examine actual and potential causes of failure and deterioration and record accurately
      knowledge
      1. Identify requirements
      • how to evaluate available data sources
      • how to identify the objectives and purpose of the property condition inspection
      • how to identify the resource, equipment requirements and any specialist advice
      • how to identify gaps in information and the corrective actions to gain additional information
      2. Confirm permissions
      • how to ensure, prior to commencement of the property condition inspection, that those affected have given their permission
      3. Take observations and measurements
      • how to take and record accurate observations and measurements which are necessary for the property condition inspection, using the agreed formats and conventions
      4. Carry out further investigations
      • how to make further investigations when observations are inconsistent with existing data sources and expected findings
      • how to identify the cause of inconsistencies in the data sources
      5. Examine causes of failure/deterioration
      • how to identify and examine actual and potential causes of failure and deterioration
      context
      1. records of available data comprising of the following
      • purpose of the property condition inspection
      • resource and equipment requirements
      • specialist advice
      2. identify gaps in information and obtain and evaluate additional data required
      3. records of permissions sought and gained prior to the commencement of the property condition inspection
      4. records of observations and measurements showing clearly, completely and accurately recorded details using agreed formats and conventions
      5. records of further investigations carried out and the findings of the investigation
      6. records of actual and potential causes of failure
      7. Conventions
      • health and safety legislation
      • conservation conventions and charters
      8. Data sources
      • client
      • occupiers
      • local searches
      • existing drawings and reference material
      • historical records
      • local authority records
      • archaeological records
      9. Property condition inspection
      • Maintenance
      • repair
      • refurbishment
      • conservation
      • restoration
      • emergency
      10. record
      • written
      • freehand sketches, tracings
      • graphical
      • photographic
      • electronic
      suite
      Senior Crafts (Construction)
    11. Install composite strengthening systems
      COSVR754 This standard is about installing composite strengthening systems, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health relating to operatives and other personnel
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, protect, prepare, test, record and report
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. install two of the following composite strengthening systems to given working instructions
      • carbon fibre wrap
      • carbon fibre plates
      • carbon fibre rods
      • aramid wraps
      10. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, electronic data, manufacturers' information, official guidance and current regulations associated with installing composite strengthening systems
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the installation quality requirements
      ‐ measure and mark out areas to be strengthened
      ‐ visually determine defects in concrete
      ‐ identify asbestos and products that may contain asbestos
      ‐ use equipment to sample dust and detect decay, damage, cracking, carbonation, reinforcement, corrosion, reinforcement cover
      ‐ prepare and use chemicals to test concrete
      ‐ carry out surface preparation
      ‐ install carbon fibre wrap, carbon fibre plate, carbon fibre rod and aramid wrap composite strengthening systems
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing composite strengthening systems
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ report unsafe work practices and environment
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ thinners, primers, adhesives
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to install composite strengthening systems
      24. Security procedures
      • site, workplace, company, vehicles and operative
      suite
      Specialist Concrete Occupations (Construction)
    12. Monitor progress against work schedules
      COSVR215 This standard is about interpreting information to determine progress of the work, recognising materials, components and equipment used with the work, implementing actions to progress with the work and performing a supervisory role within craft and operative work areas as associated with work carried out in the built environment.
      duty
      1. monitor progress of planned programme against the work schedules
      2. identify inappropriate specified resources, record and report and suggest suitable alternative resources
      3. identify and quantify any deviations from planned progress which have occurred, or may occur, and which could alter the programme
      4. confirm the circumstances of any deviations, seek advice and implement appropriate corrective action
      5. identify and report options which are likely to help the contract progress
      6. report progress, changes to the operational programme and resource needs
      knowledge
      1. Monitor progress
      • how to source information from the work schedule
      • how to monitor and report the progress of the planned programme
      2. Monitoring resources
      • how to identify, record and report inadequate and inappropriate specified resources and suggest alternatives
      • how to identify the need for alternative resources
      • how to specify alternative resources
      3. Deviation in progress
      • how to identify and record any deviations from planned progress which could alter the programme
      • how to quantify any deviations from planned progress
      4. corrective actions
      • how to record and report the circumstances of any deviations
      • how to seek advice and implement corrective action in circumstances of any deviations
      5. identify options
      • how to identify, record and report options which are most likely to help the contract progress
      6. Decisions and actions
      • when to report progress, any changes to the operational programme and any resource needs
      context
      1. monitor progress against the work schedule using the following methodologies
      • discussion
      • observation
      • calculation
      • measuring
      2. record and report any inappropriate and inadequate resources and suggest alternatives
      3. record and report identified and quantified deviations or confirm programme is on schedule
      4. record, report and apply any corrective action taken
      5. record and report information and recommendations which include options likely to minimise increases in cost and time
      6. report and confirm progress which could include options for changes and future resource needs
      7. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
      • monitor and report progress against works schedules by discussion, observation, calculation and measuring
      • identify, produce records and report inadequate and inappropriate resources relating to people, tools and ancillary equipment, materials, time and information
      • report to customer and/or representatives, contractors, suppliers and line management with detailed explanations of why the resources are unsuitable, suggest alternatives and specify how they would be better for the work
      • produce records and report instances of any identified and quantified deviations relating to resource shortages, design problems and constraints, lack of essential construction information, construction errors, adverse weather and physical (workplace) constraints which could affect the work programme in regard to action lists, method statements and work costs
      • confirm the circumstances of the deviation and explain the process of how the corrective action will be implemented in regard to restoring progress in accordance with the agreed programme, altering the planned work, agreeing new completion dates and securing additional resources
      • record and report to customer and/or representatives, contractors, suppliers and line management regarding the project's progress
      • discuss the recommendations and any potential changes to the operational programme including additional resources with customer and/or representatives, contractors, suppliers and line management
      • report to customer and/or representatives, contractors, suppliers and line management regarding the project's progress including recommendations for changes and resource needs relating to people, tools and ancillary equipment, materials, time and information including those which could advance the contracts progress
      suite
      Occupational Work Supervision (Construction)
    13. Prepare substrate and apply materials to repair concrete
      COSVR58 This standard is about preparing and repairing degraded concrete structures with cementitious and/or resin compounds, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting materials, components and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health relating to operatives and other personnel
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, locate, protect, break out, clean, replace, erect, mix, apply, finish and cure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. repair degraded concrete to given working instructions using at least five of the following
      • preparing substrates and reinforcement using mechanical means
      • applying primers, bonding agents and repair compounds
      • replacing steel reinforcement
      • erecting and dismantling formwork
      • protecting and curing repaired area
      • recording and reporting repairs carried out
      10. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respirtory protective equipment (RPE)
      16. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with preparing substrate and applying materials to repair concrete
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the preparation and application quality requirements
      ‐ locate services and protect adjacent areas
      ‐ break out defective concrete
      ‐ clean concrete and steel
      ‐ measure, record and act on environmental conditions
      ‐ replace steel reinforcement
      ‐ apply corrosion protection
      ‐ erect and dismantle formwork
      ‐ apply primers and bonding agents
      ‐ mix and apply repair compounds
      ‐ mix and apply fairing and levelling mortars
      ‐ monitor and control exposure to vibration
      ‐ finish repaired areas
      ‐ protect and cure
      ‐ recognise and determine when specific skills and knowledge are required and report accordingly
      ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ complete records and prepare reports
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing substrate and applying materials to repair concrete
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ report unsafe work practices and environment
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ pre-blended bagged materials, formwork, repair compounds, aggregates, cements, additives, reinforcement, primers, bonding agents and membranes
      ‐ saws, drills, mixers and sprayers
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage of materials associated with the method and procedure to prepare substrate and apply materials to repair concrete
      24. Security procedures
      • site, workplace, company, vehicles and operative
      suite
      Specialist Concrete Occupations (Construction)
    14. Prepare substrate for sprayed concrete
      COSVR123 This standard is about preparing substrates prior to receiving sprayed concrete, locating services, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting materials, components and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health relating to operatives and other personnel
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, locate, protect, support, break out, clean, profile, tie, erect, record and report
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. prepare substrates prior to receiving sprayed concrete to given working instructions relating to at least seven of the following
      • locate and protect services
      • break out loose and de-bonded materials using mechanical means
      • roughen smooth surfaces using mechanical means
      • clear and clean
      • surface profile levels
      • tie and secure reinforcement bar and/or mesh
      • fit guide wires
      • fit depth pins
      • erect formwork
      • record and report work carried out
      10. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with preparing substrate for sprayed concrete
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the preparation quality requirements
      ‐ locate and protect services (water, gas, electric and waste)
      ‐ break out, profile, square cut, clean and prepare using mechanical means
      ‐ prepare substrates using ultra high pressure water jetting and abrasive blasting
      ‐ confirm substrate is ready to receive sprayed concrete
      ‐ position and secure reinforcement
      ‐ erect and dismantle formwork
      ‐ install guide wires and depth pins
      ‐ record and report
      ‐ recognise and determine when specific skills and knowledge are required and report accordingly
      ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing substrate for sprayed concrete
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ report unsafe work practices and environment
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ temporary supports, screens, barriers, reinforcement, tying wire, pins, formwork
      ‐ hand tools, portable power or pneumatic tools and equipment
      ‐ jet washing equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to prepare substrate for sprayed concrete
      24. Security procedures
      • site, workplace, company, vehicles and operative
      suite
      1. Specialist Concrete Occupations (Construction)
      2. Tunnelling Operations (Construction)
    15. Present property condition inspection reports and records
      cosvr578 This standard is about 1 interpreting, assembling, analysing and collating information 2 preparing a property condition report 3 answering clients queries 4 making recommendations for future care, maintenance, repair, refurbishment and conservation
      duty
      assemble and collate information on the property condition survey select evaluation methods and techniques select evidence for the assessment of property condition analyse all relevant evidence and information prepare the information to produce a property condition survey report identify and make recommendations based upon the property condition survey report
      knowledge
      1. Assemble and collate information
      • how to assemble and collate information on the property condition survey
      • the types of information, their source and how they are interpreted
      2. Evaluation methods and techniques
      • how to select the correct evaluation methods and techniques
      • why you need to select the correct evaluation methods and techniques
      3. Selection of evidence
      • how to select evidence for the assessment of the property condition which is accurate, complete and relevant to the requirements of the condition survey process
      • why the selection of accurate, complete and relevant evidence is important to the requirements of the condition survey process
      4. Analyse evidence and information
      • how to analyse all relevant evidence and information using appropriate methods and techniques to make a realistic assessment of the property condition
      • why it is important to analyse relevant evidence and information to be able to make a realistic assessment of the property condition
      5. Prepare a property condition inspection report
      • how to prepare a property condition survey report that specifies the level of condition and recommends any remedial work where necessary
      • how to explain clearly where and why accurate inspection and measurement has not been possible
      • how to answer clients questions concerning the property condition survey and give appropriate clarification
      6. Identify and make recommendations
      • what you need to consider when making recommendations from the property condition survey
      • how to make recommendations from the property condition survey, taking into account any relevant factors
      context
      1. records of assembled and collated information relevant to the property condition inspection report
      2. records of the selected evaluation methods and techniques appropriate to the type of property
      3. records of selected evidence for the assessment of the property condition which is accurate, complete and relevant to the requirements of the condition survey process
      4. records of analysed evidence using the selected methods and techniques to make a realistic assessment of the property condition and identify causes of failure or deterioration
      5. records of information which is accurate, complete and clearly specifies the level of the property condition, recommends any necessary remedial work, and is qualified where necessary and takes account of relevant factors
      6. records explaining where and why accurate inspection and measurement has not been possible
      7. records of clients queries and the responses given
      8. make recommendations for elements within own craft area taking account of relevant factors based on
      • future care
      • Maintenance
      • repair
      • refurbishment
      • conservation
      9. condition survey
      • Maintenance
      • repair
      • refurbishment
      • conservation
      • restoration
      10. Condition survey report
      • non-standard
      • recommendations
      11. Information
      • client
      • existing drawings and reference material
      • local searches
      • survey data
      • local authorities
      • industry standards
      • current legislation
      • published technical data
      12. Prepare
      • written
      • graphical
      • photographic
      • electronic
      13. Relevant factors
      • causes of deterioration of materials and elements associated with own craft area
      • reversibility and reclaim
      • protecting flora and fauna (as appropriate to craft)
      • appreciation of design
      • conservation ethics, philosophy of repair
      • history of own craft and materials used
      • historical architectural styles used
      • sustainability of replacement materials
      • methods of constructions
      • limits of own capabilities
      • costings
      • specialist reports
      • other associated crafts and materials
      14. Remedial work
      • identify susceptibility to damage
      • inhibit deterioration
      • repair
      • upgrade to acceptable quality standard
      • reversibility
      • safety requirements
      • to meet minimum legal standards
      • emergency works
      suite
      Senior Crafts (Construction)
    16. Recommend and agree a property condition inspection
      cosvr576 This standard is about 1 selecting and interpreting information 2 selecting methods and techniques for a property condition inspection 3 identifying factors which may influence the property condition inspection 4 recommending a property condition inspection which is justified by the evaluation 5 agreeing confirming the instructions for a property condition inspection
      duty
      identify the objectives and purpose of the property condition inspection select methods and techniques for the property condition inspection process interpret and evaluate relevant information and significant factors which may influence the property condition inspection recommend a property condition inspection process confirm the arrangements for the property condition inspection
      knowledge
      1. Identify objectives
      • how to select information and documents which are valid, accurate and relevant
      • how to identify the objectives and purpose of the property condition
      2. Select methods and techniques
      • how to select methods and techniques for the property condition
      • why it is important to select the correct methods and techniques for the property condition inspection
      3. Evaluate information and advice
      • how to evaluate relevant information and advice to identify significant factors which may influence the property condition
      • why it is important to identify significant factors which may influence the property condition inspection process
      4. Recommend a property condition inspection
      • how to recommend a property condition inspection process based on the findings of the evaluation
      • how to assess the validity of the opinions of other people which are included in the recommendation
      • how to present the property condition inspection and explain the process
      5. Confirm arrangements
      • how to confirm the instructions and agreements for the property condition inspection before work starts
      context
      1. records of selection of valid, accurate and relevant information and documents
      2. records of objectives to identify the purpose of the property condition
      3. records of methods and techniques selected to carry out the property condition inspection process
      4. records of information and advice received to evaluate and identify factors which may influence the property condition inspection process
      5. records of recommendation for a property condition inspection process based on the findings of the evaluation
      6. evaluate and assess the validity of the opinions of other people which are included in the recommendation
      7. present the recommendation clearly and explain in a manner that promotes goodwill and trust
      8. records of confirmation of the instruction and agreements for the property condition inspection before the work starts
      9. Information and documents
      • existing drawings and reference material
      • local searches
      • statutory notices
      • occupiers
      • local authorities
      10. Property condition inspection
      • conservation
      • restoration
      • Maintenance
      • repair
      • refurbishment
      • providing a record
      11. relevant information
      • physical
      • previous condition inspections
      • technical
      • historical
      • existing condition
      12. Significant factors
      • degree of urgency
      • gaps in information
      • susceptibility to damage
      • safety requirements
      • need to inhibit deterioration
      • repair needs
      • need to upgrade to acceptable quality standards
      • need for reversibility
      • needs of other associated crafts
      • access requirements
      suite
      Senior Crafts (Construction)
    17. Survey degraded concrete structures
      COSVR57 This standard is about surveying the concrete structures for defects that require repairs, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting materials, components and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health relating to operatives and other personnel
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to identify, measure, mark out, protect, prepare, test, record and report
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. survey degraded concrete to identify and test for defects to given working instructions by at least three of the following methods
      • visual
      • mechanical means
      • chemical means
      • electro chemical means
      • magnetic means
      10. record and report results
      11. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, work instructions, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      17. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with surveying degraded concrete structures
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow surveying quality requirements
      ‐ position and prepare survey equipment
      ‐ measure and mark out areas to be surveyed
      ‐ visually determine defects in concrete
      ‐ identify asbestos and products that may contain asbestos
      ‐ use the equipment to collect samples, assess damage, cracking, carbonation, reinforcement corrosion, reinforcement cover
      ‐ prepare and use chemicals to test concrete
      ‐ survey degraded concrete to identify and test for defects by visual, mechanical, chemical, electro-chemical and magnetic means
      ‐ recognise and determine when specific skills and knowledge are required and report accordingly
      ‐ record and report survey results
      ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with surveying degraded concrete structures
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ report unsafe work practices and environment
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ hammer, dust sampler, phenolphthalein (ph indicator), cover meter
      ‐ half-cell (potential) testing equipment
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to survey degraded concrete structures
      25. Security procedures
      • site, workplace, company, vehicles and operative
      suite
      Specialist Concrete Occupations (Construction)
    duty
    1. confirm the plant, machinery, equipment or vehicles for the workplace and allocate it to the operations
    2. ensure compliance with current health and safety information and implement working practices and other safeguards to minimise risks
    3. report when plant, machinery, equipment, vehicles or their operators are unsuitable for use in the workplace
    4. ensure information for the use of plant, machinery, equipment or vehicles is supplied to operators and supervise safe use
    5. monitor and ensure all checks on plant, machinery, equipment or vehicles are carried out in accordance with organisational requirements
    6. monitor completion dates and report when plant, machinery, equipment or vehicles have completed working activities and are no longer required
    7. co-ordinate and communicate with work colleagues, the information to position, line and level the work being carried out
    8. confirm and measure the dimensional controls, setting out points, lines and profiles, and maintain them to the specified work requirements
    9. check and ensure measuring and recording equipment meets the specified tolerances
    10. record and report circumstances and conditions which result in deviations to the dimensional controls and ensure they are corrected in accordance with the work requirements
    11. provide information, as authorised and as required, to all the people who will be affected by the work
    12. agree a planned timescale and methods of work with the workforce
    13. implement the organisational and communication needs that are required for the project
    14. identify any breakdowns in communication, and take action to restore effective communication
    15. communicate and organise the work being done with other operations as required of the agreed work programme within predetermined levels of authorisation
    16. organise and ensure sufficient resources of the appropriate type which will meet the project requirements and timescales
    17. organise and control the work and resources so that conditions are safe and the workplace is tidy
    18. identify and record any unplanned circumstances, and pass them on to people who may be affected
    19. organise the designated work area for operational purposes and communicate to workforce
    20. organise the storage and use of materials and components so that material handling and movement is safe and efficient, and wastage is minimised
    21. implement contractual, industry and manufacturers' standards from available information and allocate responsibilities
    22. regularly check that work conforms to the design requirements and the specified contractual, industry and manufacturers' standards
    23. identify work that fails to meet the requirements and specified contractual, industry and manufacturers' standards and implement corrective action
    24. identify and inform managers about any variations between contractual, industry and manufacturers' standards
    25. allocate and maintain health, safety, environmental and welfare equipment and resources which meet the project and statutory requirements
    26. encourage a positive culture of health, safety, environmental and welfare practices and identify opportunities for improving the health and safety of the work environment through engagement with the workforce
    27. ensure your team are inducted and check that they are suitably competent and monitored whilst at the workplace
    28. monitor and review health, safety, environmental and welfare practices and safe systems of work in accordance with current organisational and statutory requirements
    29. identify and record performance and bring to the attention of the team member concerned
    30. provide the team member with the opportunity to discuss actual or potential issues and concerns affecting their performance
    31. agree with the team member a course of action which is appropriate, timely and effective
    32. ensure your team members are aware of information regarding disciplinary and grievance procedures
    33. monitor progress of planned programme against the work schedules
    34. identify inappropriate specified resources, record and report and suggest suitable alternative resources
    35. identify and quantify any deviations from planned progress which have occurred, or may occur, and which could alter the programme
    36. confirm the circumstances of any deviations, seek advice and implement appropriate corrective action
    37. identify and report options which are likely to help the contract progress
    38. report progress, changes to the operational programme and resource needs
    39. identify, interpret and provide information relating to the work and resources work with other people to identify and offer adequate and appropriate opportunities and resources to learn work with other people to identify and prioritise learning needs demonstrate the correct application of working techniques relevant to the work outcome identify where people require help to achieve their agreed targets evaluate people's progress towards agreed targets
    40. identify the requirements to carry out the property condition inspection confirm permissions by those affected, prior to commencement of the property condition inspection take accurate observations and measurements for the property condition inspection carry out further investigations when observations are inconsistent with existing data and expected findings, and accurately identify the cause of inconsistencies identify and examine actual and potential causes of failure and deterioration and record accurately
    41. assemble and collate information on the property condition survey select evaluation methods and techniques select evidence for the assessment of property condition analyse all relevant evidence and information prepare the information to produce a property condition survey report identify and make recommendations based upon the property condition survey report
    42. identify the objectives and purpose of the property condition inspection select methods and techniques for the property condition inspection process interpret and evaluate relevant information and significant factors which may influence the property condition inspection recommend a property condition inspection process confirm the arrangements for the property condition inspection
    43. interpret the given information relating to the work and resources to confirm its relevance
    44. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    45. select the required quantity and quality of resources for the methods of work
    46. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    47. comply with the given contract information to carry out the work efficiently to the required specification
    48. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Check and allocate plant, machinery, equipment or vehicles
    • how to check the plant, machinery, equipment or vehicles are appropriate for use in the workplace and allocate it to the operations for which it is suitable
    2. Risks to health and safety
    • how to identify health and safety risks that are associated with the plant, machinery, equipment or vehicles being used
    • how to implement and enforce working practices and other safeguards to minimise risks
    • how to assess health and safety risks relating to plant, machinery, equipment or vehicles
    3. Unsuitable plant, machinery, equipment or vehicles
    • how to, record and report when plant, machinery, equipment or vehicles are unsuitable for use in the workplace
    4. Use of plant, machinery, equipment or vehicles
    • how to provide information to operators on how the plant, machinery, equipment or vehicles will be operationally used
    • how to supervise safe use of plant, machinery, equipment or vehicles
    • how to identify, record and report when an operator is unsuitable
    5. Monitor checks
    • how to monitor and ensure all checks on plant, machinery, equipment or vehicles are carried out in accordance with organisational requirements
    6. Return of plant, machinery, equipment or vehicles
    • how to record and report when plant, machinery, equipment or vehicles are no longer required
    7. Information to position, level and line
    • how to co-ordinate and communicate information to work colleagues to enable them to position, line and level the work
    8. dimensional control
    • how to confirm and measure dimensional controls, setting out points, lines and profiles and maintain them to the specified work requirements
    9. Measuring and recording equipment
    • how to check and ensure measuring and recording equipment meets the specified tolerances
    10. Deviations in position, line and level
    • how to identify and report circumstances and conditions that result in any deviations in position, line and level
    • how to report and amend any deviations in position, line and level in accordance with the work requirements
    11. Notification of work to be carried out
    • provide information, as authorised, to all the people who will be affected by the work, including the scope of work, when the work will start, how long it will take and when it will finish
    12. Programme and methods of work
    • how to agree a planned timescale and methods of work with the workforce
    13. Organisation and communication needs
    • how to identify the organisational and communication needs for the project
    14. Breakdowns in communication
    • how to identify any breakdowns in communication
    • how to take action to restore effective communication
    15. Organisation and co-ordination of work
    • how to communicate, organise and co-ordinate the agreed work programme with other work activities/operations within predetermined levels of authorisation
    16. Obtain and plan for resources
    • how to organise and ensure sufficient resources
    • how to allocate resources
    17. Organise the work
    • how to control the workplace and resources so that conditions are kept safe and tidy in accordance with organisational requirements
    18. Unplanned circumstances
    • how to identify what are unplanned circumstances
    • how to record any unplanned circumstances and pass them on to people who will be affected
    19. Designated work area for operational purposes
    • how to pass on information about the designated work area to the workforce
    • how to organise/arrange the desginated work area for operational purposes
    20. Storage and use of materials
    • how to organise the safe storage and use of materials and equipment
    21. Contractual, industry and manufacturers' standards
    • how to implement the contractual, industry and manufacturers' standards
    • how to allocate the responsibilities for the contractual, industry and manufacturers' standards during the programme
    22. Check that the work conforms to the contractual, industry and manufacturers' standards
    • how to check that work conforms to the design requirements and the specified contractual, industry and manufacturers' standards
    23. Failures in contractual, industry and manufacturers' standards
    • how to identify what work fails to meet the requirements and specified contractual, industry and manufacturers' standards
    • how to implement corrective action where work fails to meet the requirements and specified contractual, industry and manufacturers' standards
    24. Informing managers
    • how to identify and inform managers about variations between contractual, industry and manufacturers' standards
    • when actions are needed to take account of variations between contractual, industry and manufacturers' standards
    25. Health, safety, environmental and welfare practices
    • how to allocate health, safety, environmental and welfare equipment and resources
    26. Improving health, safety, environmental and welfare practices
    • how to identify what opportunities there are for improving the health and safety of the work environment
    • how to encourage a positive culture of health, safety, environmental and welfare practices in the workplace
    • how to recommend opportunities for improving health and safety of the work environment
    • how to give work briefings that seek and encourage feedback
    27. Induction to health, safety environmental and welfare practices
    • how to induct people and check authorisation and competence specific to work requirements
    • how to communicate and report performance issues
    28. Monitoring health, safety, environmental and welfare practices
    • how to check health, safety, environmental and welfare practices regularly in accordance with current organisational and statutory requirements and record any special workplace conditions and examples which do not comply with regulations
    • how to identify what special workplace conditions and examples there are which do not comply with regulations
    • how to review the safe systems of working
    • how to ensure compliance with safe systems of working
    • how to check that people are authorised to be on site
    • how to deal with unauthorised people
    29. Performance handling
    • why it is important to acknowledge a team member's good performance
    • why it is important to promptly identify poor performance and bring it directly to the team member's attention
    30. Communication
    • how to encourage and enable team members to discuss their issues and concerns
    • why it is important to provide opportunities for team members to discuss issues and concerns
    31. Providing support
    • how to identify signs which could indicate that an individual has issues and concerns
    • how to make recommendations for improvements and development of individuals and the team
    32. Information handling
    • how to keep records of team briefings
    • why it is important to maintain confidentiality (who may receive what information)
    33. Monitor progress
    • how to source information from the work schedule
    • how to monitor and report the progress of the planned programme
    34. Monitoring resources
    • how to identify, record and report inadequate and inappropriate specified resources and suggest alternatives
    • how to identify the need for alternative resources
    • how to specify alternative resources
    35. Deviation in progress
    • how to identify and record any deviations from planned progress which could alter the programme
    • how to quantify any deviations from planned progress
    36. corrective actions
    • how to record and report the circumstances of any deviations
    • how to seek advice and implement corrective action in circumstances of any deviations
    37. identify options
    • how to identify, record and report options which are most likely to help the contract progress
    38. Decisions and actions
    • when to report progress, any changes to the operational programme and any resource needs
    39. Identify and interpret information
    • how to identify and interpret relevant and up-to-date information
    • how to present information in a way that meets the needs of other people
    40. Offer opportunities for learning
    • how to identify and offer adequate and appropriate opportunities and resources for people to learn
    41. Identify learning needs
    • how to apply learning techniques and methods to be able to identify current competence levels, learning needs and achievable targets
    42. Demonstrate work techniques
    • how to demonstrate correct techniques and methods that are relevant to the work
    • how to identify craft knowledge requirements and ensure best practice
    43. Identify help requirements
    • how to identify areas where people require help to achieve their agreed targets
    • how to encourage people to ask questions, seek clarification and ask for advice when they need help
    44. Evaluate progress
    • how to give people realistic and positive feedback on their achievements
    • why it is important to give realistic and positive feedback to people on their achievements
    45. Identify requirements
    • how to evaluate available data sources
    • how to identify the objectives and purpose of the property condition inspection
    • how to identify the resource, equipment requirements and any specialist advice
    • how to identify gaps in information and the corrective actions to gain additional information
    46. Confirm permissions
    • how to ensure, prior to commencement of the property condition inspection, that those affected have given their permission
    47. Take observations and measurements
    • how to take and record accurate observations and measurements which are necessary for the property condition inspection, using the agreed formats and conventions
    48. Carry out further investigations
    • how to make further investigations when observations are inconsistent with existing data sources and expected findings
    • how to identify the cause of inconsistencies in the data sources
    49. Examine causes of failure/deterioration
    • how to identify and examine actual and potential causes of failure and deterioration
    50. Assemble and collate information
    • how to assemble and collate information on the property condition survey
    • the types of information, their source and how they are interpreted
    51. Evaluation methods and techniques
    • how to select the correct evaluation methods and techniques
    • why you need to select the correct evaluation methods and techniques
    52. Selection of evidence
    • how to select evidence for the assessment of the property condition which is accurate, complete and relevant to the requirements of the condition survey process
    • why the selection of accurate, complete and relevant evidence is important to the requirements of the condition survey process
    53. Analyse evidence and information
    • how to analyse all relevant evidence and information using appropriate methods and techniques to make a realistic assessment of the property condition
    • why it is important to analyse relevant evidence and information to be able to make a realistic assessment of the property condition
    54. Prepare a property condition inspection report
    • how to prepare a property condition survey report that specifies the level of condition and recommends any remedial work where necessary
    • how to explain clearly where and why accurate inspection and measurement has not been possible
    • how to answer clients questions concerning the property condition survey and give appropriate clarification
    55. Identify and make recommendations
    • what you need to consider when making recommendations from the property condition survey
    • how to make recommendations from the property condition survey, taking into account any relevant factors
    56. Identify objectives
    • how to select information and documents which are valid, accurate and relevant
    • how to identify the objectives and purpose of the property condition
    57. Select methods and techniques
    • how to select methods and techniques for the property condition
    • why it is important to select the correct methods and techniques for the property condition inspection
    58. Evaluate information and advice
    • how to evaluate relevant information and advice to identify significant factors which may influence the property condition
    • why it is important to identify significant factors which may influence the property condition inspection process
    59. Recommend a property condition inspection
    • how to recommend a property condition inspection process based on the findings of the evaluation
    • how to assess the validity of the opinions of other people which are included in the recommendation
    • how to present the property condition inspection and explain the process
    60. Confirm arrangements
    • how to confirm the instructions and agreements for the property condition inspection before work starts
    61. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    62. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
    63. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    64. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    65. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    66. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    context
    1. produce record(s) verifying that the suitability and allocation of the plant, machinery, equipment or vehicles are appropriate for the work being undertaken
    2. carry out and record assessments on plant, machinery, equipment or vehicles to identify the health and safety risks associated with their use and ensure the implementation of safe working practices and other safeguards for the work being undertaken
    3. carry out checks to verify that the operator is authorised to operate plant, machinery, equipment or vehicles
    4. produce records of the reports detailing how the decision was reached and the alternatives suggested when plant, machinery, equipment or vehicles are identified as unsuitable for the work being undertaken
    5. provide records of the types of operational information provided to the plant, machinery, equipment or vehicle operator
    6. supervise the use of plant, machinery, equipment or vehicles to ensure they are being used or operated safely in accordance with given information
    7. monitor, record and report how the checks on plant, machinery, equipment or vehicles were carried out in accordance with organisational requirements
    8. produce records which support the decision that the plant, machinery, equipment or vehicles are no longer required
    9. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • allocate plant machinery, equipment or vehicles and confirm the suitability of the type selected and its use
    • identity and assess the health and safety risks associated with plant, machinery, equipment or vehicles and the measures that should be applied to ensure safe working practices and avoidance of risks in relation to operators, workforce, members of the public, workplace visitors, owners of adjoining property and the environment
    • inform line managers, specialists and suppliers when plant, machinery, equipment or vehicles are unsuitable and why they do not meet operational efficiency or requirements, health and safety, reliability and usage requirements
    • provide information to operators on the use of plant, machinery, equipment or vehicles
    • monitor and ensure all checks on plant, machinery, equipment or vehicles are carried out in accordance with organisational requirements
    • supervise the use of plant, machinery, equipment or vehicles and ensure safe and efficient use
    • record and inform line managers, specialists and suppliers if the operator is unsuitable due to operational efficiency, health and safety, competence requirements, authorisation or usage requirements
    • record and inform line managers, specialists and suppliers when the plant, machinery, equipment or vehicles are no longer required
    10. record and report the dimensional information passed to work colleagues
    11. record and report the dimensional controls, setting out points, lines and profiles
    12. record and report checks made to measuring and recording equipment
    13. record and report the circumstances and conditions that result in deviations from the dimensional controls and the amendments required in accordance with work requirements
    14. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • produce records showing how the dimensional information is provided to colleagues to enable them to position, line and level the work as per the specification
    • produce records which confirm the dimensional controls, including setting out points, profiles, lines, levels, angles, distances, curves, calibrations and tolerances and how they were measured and maintained
    • produce records which details the checks carried out to the mechanical, optical or electronic measuring and recording equipment
    • identify and record any deviations caused in the transfer of lines and levels and by use of the wrong lines and levels
    • identify and record any deviations in dimensional controls
    • implement and record the actions take to amend any deviations
    • identify and record any circumstances and conditions, including land, water, obstacles, climatic variations, live conditions (e.g. buildings and sites in use, roads, railways, runways), utilities and health and safety that affect the dimensional controls and which would require revisions
    15. provide information as authorised, for the work to be carried out in relation to
    • scope of work
    • when it will start
    • how long it will take
    • when it will finish
    • any associated hazards
    16. agree work programmes and methods of work with the workforce
    17. record and report the project organisation and communication systems which have been implemented
    18. record and report any breakdowns in communication and the actions taken to resolve them in accordance with organisational procedures
    19. organise and coordinate work with other occupations associated with the works wihin predetermined levels of authorisation
    20. Performace Criteria 6
    • ensure resources are organised and allocated
    • manage designated work area, including resources, site tidiness and safe disposal of waste in accordance with current organisational and regulatory requirements within predetermined levels of authorisation
    • identify record and report any unplanned circumstances, relating to at least five of the following
    ‐ occupiers
    ‐ environment
    ‐ vehicular access
    ‐ Hazards
    ‐ trespass
    ‐ near neighbours
    ‐ public access
    ‐ workplace conditions
    ‐ health, safety and welfare
    ‐ statutory regulations and limitations
    ‐ codes of practice
    • manage/supervise the designated work area for operational purposes for at least five of the following
    ‐ safe storage
    ‐ temporary works
    ‐ environmental considerations
    ‐ plant and/or equipment
    ‐ temporary services
    ‐ access and egress
    ‐ security
    ‐ continuing use by occupiers
    ‐ welfare facilities
    • arrange the safe storage and efficient use of materials and equipment to minimise handling, movement and wastage
    21. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • understand own levels of authorisation and provide information, regarding the scope of the work and timescales for the work to be carried out to the people affected by the work including all third parties and stake holders
    • explain how the work programmes, the methods of work and dynamic risk assessments, in accordance with the method statement, were agreed with the workforce
    • monitor the methods used for communication, reporting, recording and retrieving project information to ensure that they remain effective
    • identify and record any breakdown in communications
    • implement and record any actions taken to effectively resolve communication issues in accordance with organisational procedures
    • provide information on how the work was organised and co-ordinated within predetermined levels of authorisation with other occupations associated with the works and the methods of work
    • produce records of how the resources were planned and organised in relation to the workforce, tools, plant, ancillary equipment, materials and information
    • detail how the designated work area and resources were organised in a safe and tidy manner in accordance with organisational requirements
    • explain how unplanned circumstances were identified and reported in relation to occupiers, environment, vehicular access, hazards, trespass, neighbours, public access, workplace conditions, theft, current health, safety, welfare, environmental and statutory regulations and limitations, and codes of practice
    • explain how the designated work area was managed and how information relating to safe storage, temporary works, environmental layout, plant and equipment, temporary services, access and egress, security, continuing use by occupiers and welfare facilities was reported
    • explain how the safe storage and use of materials and components were organised
    22. implement contractual, industry and manufacturers' standards by allocating the specific responsibilities for the work to be carried out
    23. record and report inspection and control procedures to ensure the work conforms with the contractual, industry and manufacturers' standards
    24. record and report any work defects and the required corrective action to be taken
    25. record and report information referred to others which includes
    • identification of variations between contractual, industry and manufacturers' standards
    • notifications to managers
    26. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • implement the contractual, industry and manufacturers' standards required from statutory requirements, project specifications, British Standards, Codes of Practice, organisational standards, good working practices, manufacturer's information, operator's instructions, environmental information and warranties which are relevant to the work being carried out
    • allocate the responsibilities identified from the contractual, industry and manufacturers' standards to the relevant suppliers, workforce and project team for the work to be carried out
    • carry out inspections and control procedures to ensure the work complies with the design requirements and the contractual, industry and manufacturers' standards and record outcomes
    • identify, record and report any materials and components or their uses which do not meet the requirements and the contractual, industry and manufacturers' standards
    • identify, record and report any methods of work which fail to comply with the contract or the contractual, industry and manufacturers' standards
    • identify and record the corrective actions required to rectify any non- compliances
    • implement the agreed actions with the suppliers, workforce and project team
    • recognise, record and report any variations between the contractual, industry and manufacturers' standards
    • agree with managers and record what actions are required to manage any variations
    27. make arrangements for health, safety, environmental and welfare practices which include allocation of responsibilities, checking and maintaining statutory notices and hazard warnings, allocation of health, safety, environmental and welfare equipment and resources
    28. promote and encourage a positive health, safety, environmental and welfare culture within the operational environment by
    • work briefings
    • seeking and encouraging feedback
    • Leading by example
    • seeking competent advice
    • accident and incident reporting including near misses
    29. record of inductions and health and safety updates (briefings, tool box talks) given to your team
    30. communicate and report performance issues to managers
    31. monitor, observe and record implementation and maintenance of health, safety, environmental and welfare practices
    32. review the safe systems of work to identify and eliminate hazards or mitigate risks in accordance with current organisational requirements and legislation, and feedback results
    33. ensure compliance with safe systems of work in accordance with current organisational requirements and legislation
    34. take action, record and report changes in circumstances
    35. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • allocate health, safety, environmental and welfare work equipment and resources including protective clothing, protective equipment, first-aid facilities and arrangements, welfare facilities, storage and security of materials and equipment, fire-fighting equipment, statutory notices and hazard warning signs
    • encourage a positive health, safety, environmental and welfare culture by communication in work briefings, by seeking and encouraging feedback, seeking competent advice and by leading by example
    • improve health and safety of the work environment by identifying health, safety, environmental and welfare training requirements, accident and incident reporting including near misses, monitoring and reporting performance issues, checking the authorisation of the workforce, suppliers, visitors, residents and the public, and dealing with trespassers
    • carry out inductions in accordance with organisational health, safety environmental and welfare policies and procedures relating to health and safety responsibilities, risk assessments and method statements, operations, health, safety and welfare work equipment and resources, first-aid arrangements
    • how to monitor, observe and record health, safety, environmental and welfare practices in accordance with current organisational policies and procedures, current general health, safety, environmental and welfare legislation, approved codes of practice, statutory notices, hazard warnings and safety signs, and ensure compliance with safe systems of work
    • how to review the safe systems of work by carrying out systematic examinations of work processes to identify and eliminate hazards or mitigate risks in accordance with current organisational policies and procedures and legislation and feedback results
    36. monitor and evaluate team members' performance using organisational performance measures
    37. record and report feedback
    38. record and report any issues brought to the attention of team members who have issues and concerns which are affecting their performance
    39. record and report discussions with team members about issues and concerns
    40. record and report the agreed actions to overcome issues and concerns
    41. make recommendations for improvement and development
    42. record and report briefings provided emphasising situations that may give rise to disciplinary and grievance procedures and how it would be instigated
    43. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • monitor, measure and evaluate the performance of your team members in accordance within organisational requirements
    • recognise and feedback good performance of team members
    • recognise and record unsatisfactory performance of team members
    • discuss any instances of unsatisfactory performance with the individual to ascertain any possible operational or personal issues and concerns which may be affecting their performance
    • record the outcomes of the initial discussions
    • identify any possible solutions to the issues and concerns, and discuss with the individual
    • record the actions agreed with the individual to improve their performance and development
    • maintain confidentiality at all times and ensure the individuals employment rights are not compromised
    • provide reports to managers of the discussions held and actions agreed to
    • monitor the individuals performance to confirm the agreed actions are being implemented and are effective
    • carry out and record team briefings to ensure members are fully aware of the organisational disciplinary and grievance policies and procedures
    44. monitor progress against the work schedule using the following methodologies
    • discussion
    • observation
    • calculation
    • measuring
    45. record and report any inappropriate and inadequate resources and suggest alternatives
    46. record and report identified and quantified deviations or confirm programme is on schedule
    47. record, report and apply any corrective action taken
    48. record and report information and recommendations which include options likely to minimise increases in cost and time
    49. report and confirm progress which could include options for changes and future resource needs
    50. application of knowledge for safe and healthy work practices, procedures and skills, relating to the method/area of work and materials used, to
    • monitor and report progress against works schedules by discussion, observation, calculation and measuring
    • identify, produce records and report inadequate and inappropriate resources relating to people, tools and ancillary equipment, materials, time and information
    • report to customer and/or representatives, contractors, suppliers and line management with detailed explanations of why the resources are unsuitable, suggest alternatives and specify how they would be better for the work
    • produce records and report instances of any identified and quantified deviations relating to resource shortages, design problems and constraints, lack of essential construction information, construction errors, adverse weather and physical (workplace) constraints which could affect the work programme in regard to action lists, method statements and work costs
    • confirm the circumstances of the deviation and explain the process of how the corrective action will be implemented in regard to restoring progress in accordance with the agreed programme, altering the planned work, agreeing new completion dates and securing additional resources
    • record and report to customer and/or representatives, contractors, suppliers and line management regarding the project's progress
    • discuss the recommendations and any potential changes to the operational programme including additional resources with customer and/or representatives, contractors, suppliers and line management
    • report to customer and/or representatives, contractors, suppliers and line management regarding the project's progress including recommendations for changes and resource needs relating to people, tools and ancillary equipment, materials, time and information including those which could advance the contracts progress
    51. identification, interpretation, and presentation of relevant and up-to-date information covering the knowledge and practice requirements relevant to the work for distribution and for developing learning materials
    52. presentation of information using a pace, style and form appropriate to the needs of others
    53. records of support given to other people offering opportunities and sufficient resources to enable learning
    54. records of advice and coaching given to other people to identify
    • current competence levels
    • learning needs
    • agreed targets
    55. records of support provided to other people relating to the following
    • coaching
    • mentoring
    • instructing
    • overseeing the application of correct working techniques
    56. records of advice given to other people to enable them to achieve their agreed targets
    57. encourage people to ask questions, seek clarification and advice when they require help
    58. records of evaluation and feedback of peoples completed learning activities
    59. Information
    • up-to-date information covering the knowledge and practice requirements relevant to the work
    60. Opportunities and resources
    • paid time
    • personal time
    • site, group and mutual collaboration
    • on the job
    • off the job
    61. people
    • colleagues
    • less experienced colleagues
    • apprentices
    • trainees
    • potential new entrants to the industry
    62. Techniques and methods
    • coaching
    • mentoring
    • instructing
    • overseeing the application of correct techniques
    • providing information about craft knowledge and best practice
    • agreeing work based learning opportunities
    63. records of available data comprising of the following
    • purpose of the property condition inspection
    • resource and equipment requirements
    • specialist advice
    64. identify gaps in information and obtain and evaluate additional data required
    65. records of permissions sought and gained prior to the commencement of the property condition inspection
    66. records of observations and measurements showing clearly, completely and accurately recorded details using agreed formats and conventions
    67. records of further investigations carried out and the findings of the investigation
    68. records of actual and potential causes of failure
    69. Conventions
    • health and safety legislation
    • conservation conventions and charters
    70. Data sources
    • client
    • occupiers
    • local searches
    • existing drawings and reference material
    • historical records
    • local authority records
    • archaeological records
    71. Property condition inspection
    • Maintenance
    • repair
    • refurbishment
    • conservation
    • restoration
    • emergency
    72. record
    • written
    • freehand sketches, tracings
    • graphical
    • photographic
    • electronic
    73. records of assembled and collated information relevant to the property condition inspection report
    74. records of the selected evaluation methods and techniques appropriate to the type of property
    75. records of selected evidence for the assessment of the property condition which is accurate, complete and relevant to the requirements of the condition survey process
    76. records of analysed evidence using the selected methods and techniques to make a realistic assessment of the property condition and identify causes of failure or deterioration
    77. records of information which is accurate, complete and clearly specifies the level of the property condition, recommends any necessary remedial work, and is qualified where necessary and takes account of relevant factors
    78. records explaining where and why accurate inspection and measurement has not been possible
    79. records of clients queries and the responses given
    80. make recommendations for elements within own craft area taking account of relevant factors based on
    • future care
    • Maintenance
    • repair
    • refurbishment
    • conservation
    81. condition survey
    • Maintenance
    • repair
    • refurbishment
    • conservation
    • restoration
    82. Condition survey report
    • non-standard
    • recommendations
    83. Information
    • client
    • existing drawings and reference material
    • local searches
    • survey data
    • local authorities
    • industry standards
    • current legislation
    • published technical data
    84. Prepare
    • written
    • graphical
    • photographic
    • electronic
    85. Relevant factors
    • causes of deterioration of materials and elements associated with own craft area
    • reversibility and reclaim
    • protecting flora and fauna (as appropriate to craft)
    • appreciation of design
    • conservation ethics, philosophy of repair
    • history of own craft and materials used
    • historical architectural styles used
    • sustainability of replacement materials
    • methods of constructions
    • limits of own capabilities
    • costings
    • specialist reports
    • other associated crafts and materials
    86. Remedial work
    • identify susceptibility to damage
    • inhibit deterioration
    • repair
    • upgrade to acceptable quality standard
    • reversibility
    • safety requirements
    • to meet minimum legal standards
    • emergency works
    87. records of selection of valid, accurate and relevant information and documents
    88. records of objectives to identify the purpose of the property condition
    89. records of methods and techniques selected to carry out the property condition inspection process
    90. records of information and advice received to evaluate and identify factors which may influence the property condition inspection process
    91. records of recommendation for a property condition inspection process based on the findings of the evaluation
    92. evaluate and assess the validity of the opinions of other people which are included in the recommendation
    93. present the recommendation clearly and explain in a manner that promotes goodwill and trust
    94. records of confirmation of the instruction and agreements for the property condition inspection before the work starts
    95. Information and documents
    • existing drawings and reference material
    • local searches
    • statutory notices
    • occupiers
    • local authorities
    96. Property condition inspection
    • conservation
    • restoration
    • Maintenance
    • repair
    • refurbishment
    • providing a record
    97. relevant information
    • physical
    • previous condition inspections
    • technical
    • historical
    • existing condition
    98. Significant factors
    • degree of urgency
    • gaps in information
    • susceptibility to damage
    • safety requirements
    • need to inhibit deterioration
    • repair needs
    • need to upgrade to acceptable quality standards
    • need for reversibility
    • needs of other associated crafts
    • access requirements
    99. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    100. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health relating to operatives and other personnel
    101. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    102. protection of the work and its surrounding area from damage
    103. maintain a clear and tidy work space
    104. disposal of waste in accordance with current legislation
    105. demonstration of work skills to measure, mark out, locate, protect, break out, clean, prepare, apply, test, record and report
    106. use and maintain hand tools, portable power tools and ancillary equipment
    107. apply one of the following corrosion protection systems to given working instructions
    • impressed current cathodic protection
    • galvanic anode cathodic protection
    • corrosion inhibititors
    108. safe completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    109. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    110. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    111. Fire extinguishers
    • water, CO2, foam, powder and their uses
    112. Hazards
    • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
    113. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    114. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, electronic data, manufacturers' information, official guidance and current regulations associated with applying corrosion protection systems to reinforced concrete
    115. Legislation and official guidance
    • this relates to the operative's responsibilities regarding duty of care legislation, potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    116. Maintenance
    • operative care of hand tools, portable power tools and ancillary equipment
    117. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the installation method statements and related quality and safety requirements
    ‐ measure and mark out areas to be protected
    ‐ carry out reinforcement cover surveys and potential (half-cell) surveys, concrete electrical resistivity testing
    ‐ assess concrete substrate surface profile and adhesion (pull-off) testing of coatings or overlays
    ‐ carry out spot welding, cable crimping, heat shrink sleeving, down hole cover meter surveys, spark testing, electrical isolation and continuity testing
    ‐ apply impressed current cathodic protection systems, galvanic anode cathodic protection and corrosion inhibitors
    ‐ terminate, fix, protect and test cabling and components
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with applying corrosion protection systems to reinforced concrete
    118. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ report unsafe work practices and environment
    ‐ organisational reporting procedures
    119. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    120. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    121. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ anode materials and their related cabling or other connection methods
    ‐ performance monitoring materials, including but not limited to, reference electrodes, coupons, pseudo electrodes and their related cabling
    ‐ corrosion inhibitors
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to apply corrosion protection systems to reinforced concrete
    122. Security procedure
    • site, workplace, company, vehicles and operative
    123. demonstration of work skills to measure, mark out, assemble, check, prepare, finish, cure, protect, test, record and report
    124. use and maintain concrete spraying machinery and compressor, hand tools, portable power tools and ancillary equipment
    125. apply sprayed concrete by wet and/or dry methods to given working instructions for at least five of the following
    • pre wet surfaces for spraying
    • spray concrete to profile
    • produce samples for testing
    • cure and protect concrete
    • record and report on test
    • record and report on spraying
    • operate spraying nozzle
    • operate pump
    • clean pump
    • clear lines
    126. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with applying sprayed concrete
    127. Maintenance
    • operative care of concrete spraying machinery and compressors, hand tools, portable power tools and ancillary equipment
    128. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the application quality requirements
    ‐ assemble and check spray equipment (wet and/or dry application)
    ‐ prepare substrates including wetting, depth guides and protection measures
    ‐ include and accommodate cathodic protection materials
    ‐ maintain protection against overspray and rebounding materials
    ‐ set up spray and pumping equipment
    ‐ operate robotic spraying equipment
    ‐ operate hand-held spraying equipment
    ‐ spray in layers to agreed profile and depth
    ‐ apply specified finish
    ‐ cure and protect concrete
    ‐ provide samples for testing concrete (compression, tension, consistency and workability)
    ‐ record and report
    ‐ recognise and determine when specific skills and knowledge are required and report accordingly
    ‐ operate spraying machines, compressors and pumps
    ‐ maintain spraying machines, nozzles, hoses, compressors and pumps during operations
    ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power and pneumatic tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with applying sprayed concrete
    129. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ pre-blended bagged materials, sand, aggregate, cements, water, additives, admixtures, structural concrete, curing membranes
    ‐ working platforms
    ‐ hand tools, portable power or pneumatic tools, spraying and testing equipment and ancillaries
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method and procedure to apply sprayed concrete
    130. Security procedures
    • site, workplace, company, vehicles and operative
    131. demonstration of work skills to measure, mark out, protect, prepare, test, record and report
    132. install two of the following composite strengthening systems to given working instructions
    • carbon fibre wrap
    • carbon fibre plates
    • carbon fibre rods
    • aramid wraps
    133. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, electronic data, manufacturers' information, official guidance and current regulations associated with installing composite strengthening systems
    134. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the installation quality requirements
    ‐ measure and mark out areas to be strengthened
    ‐ visually determine defects in concrete
    ‐ identify asbestos and products that may contain asbestos
    ‐ use equipment to sample dust and detect decay, damage, cracking, carbonation, reinforcement, corrosion, reinforcement cover
    ‐ prepare and use chemicals to test concrete
    ‐ carry out surface preparation
    ‐ install carbon fibre wrap, carbon fibre plate, carbon fibre rod and aramid wrap composite strengthening systems
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing composite strengthening systems
    135. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ thinners, primers, adhesives
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to install composite strengthening systems
    136. demonstration of work skills to measure, mark out, locate, protect, break out, clean, replace, erect, mix, apply, finish and cure
    137. repair degraded concrete to given working instructions using at least five of the following
    • preparing substrates and reinforcement using mechanical means
    • applying primers, bonding agents and repair compounds
    • replacing steel reinforcement
    • erecting and dismantling formwork
    • protecting and curing repaired area
    • recording and reporting repairs carried out
    138. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respirtory protective equipment (RPE)
    139. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with preparing substrate and applying materials to repair concrete
    140. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the preparation and application quality requirements
    ‐ locate services and protect adjacent areas
    ‐ break out defective concrete
    ‐ clean concrete and steel
    ‐ measure, record and act on environmental conditions
    ‐ replace steel reinforcement
    ‐ apply corrosion protection
    ‐ erect and dismantle formwork
    ‐ apply primers and bonding agents
    ‐ mix and apply repair compounds
    ‐ mix and apply fairing and levelling mortars
    ‐ monitor and control exposure to vibration
    ‐ finish repaired areas
    ‐ protect and cure
    ‐ recognise and determine when specific skills and knowledge are required and report accordingly
    ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ complete records and prepare reports
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing substrate and applying materials to repair concrete
    141. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ pre-blended bagged materials, formwork, repair compounds, aggregates, cements, additives, reinforcement, primers, bonding agents and membranes
    ‐ saws, drills, mixers and sprayers
    ‐ hand tools, portable power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage of materials associated with the method and procedure to prepare substrate and apply materials to repair concrete
    142. demonstration of work skills to measure, mark out, locate, protect, support, break out, clean, profile, tie, erect, record and report
    143. prepare substrates prior to receiving sprayed concrete to given working instructions relating to at least seven of the following
    • locate and protect services
    • break out loose and de-bonded materials using mechanical means
    • roughen smooth surfaces using mechanical means
    • clear and clean
    • surface profile levels
    • tie and secure reinforcement bar and/or mesh
    • fit guide wires
    • fit depth pins
    • erect formwork
    • record and report work carried out
    144. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with preparing substrate for sprayed concrete
    145. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the preparation quality requirements
    ‐ locate and protect services (water, gas, electric and waste)
    ‐ break out, profile, square cut, clean and prepare using mechanical means
    ‐ prepare substrates using ultra high pressure water jetting and abrasive blasting
    ‐ confirm substrate is ready to receive sprayed concrete
    ‐ position and secure reinforcement
    ‐ erect and dismantle formwork
    ‐ install guide wires and depth pins
    ‐ record and report
    ‐ recognise and determine when specific skills and knowledge are required and report accordingly
    ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing substrate for sprayed concrete
    146. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ temporary supports, screens, barriers, reinforcement, tying wire, pins, formwork
    ‐ hand tools, portable power or pneumatic tools and equipment
    ‐ jet washing equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to prepare substrate for sprayed concrete
    147. demonstration of work skills to identify, measure, mark out, protect, prepare, test, record and report
    148. survey degraded concrete to identify and test for defects to given working instructions by at least three of the following methods
    • visual
    • mechanical means
    • chemical means
    • electro chemical means
    • magnetic means
    149. record and report results
    150. Hazards
    • those identified by Control of Substances Hazardous to Health (COSHH), risk assessments, methods of work, work instructions, manufacturers' technical information, statutory regulations and official guidance
    151. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, work instructions, electronic data, manufacturers' information, official guidance and current regulations associated with surveying degraded concrete structures
    152. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow surveying quality requirements
    ‐ position and prepare survey equipment
    ‐ measure and mark out areas to be surveyed
    ‐ visually determine defects in concrete
    ‐ identify asbestos and products that may contain asbestos
    ‐ use the equipment to collect samples, assess damage, cracking, carbonation, reinforcement corrosion, reinforcement cover
    ‐ prepare and use chemicals to test concrete
    ‐ survey degraded concrete to identify and test for defects by visual, mechanical, chemical, electro-chemical and magnetic means
    ‐ recognise and determine when specific skills and knowledge are required and report accordingly
    ‐ record and report survey results
    ‐ understand the specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with surveying degraded concrete structures
    153. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ hammer, dust sampler, phenolphthalein (ph indicator), cover meter
    ‐ half-cell (potential) testing equipment
    ‐ hand tools, portable power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to survey degraded concrete structures
  2. Crane Drivers
    responsibility
    1. Erect and dismantle plant (cranes and rigs)
      cosvr404 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting materials, components, plant, tools and ancillary equipment, preparing for operator or operator assisted erection and dismantling of mobile cranes and drilling, piling and demolition rigs This standard is for people who individually, or as part of a team, erect and dismantle plant or machinery in particular cranes and rigs and can be used by operatives, supervisors and managers
      duty
      1. interpret the given operating information relating to the use of plant or machinery and confirm its relevance
      2. organise with others the sequence in which the work is to be carried out
      3. comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe and healthy work practices
      4. request resources to sustain plant or machinery operations to complete the programme of work
      5. select plant or machinery resources for the methods of work and operations to be carried out
      6. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      7. comply with the given contract information to carry out the work efficiently to the required specification
      8. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Organise with others
      • communication of ideas between team members
      • organisation of resources in conjunction with the progress of work
      • the skills required to carry out the work
      3. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      4. Request resources
      • the organisational procedures for requisitioning consumables and other resources
      5. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with plant resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      6. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      7. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of plant and/or machinery, tools and equipment is carried out
      8. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      skill
      1. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      2. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
      ‐ plant
      ‐ hand and powered tools and equipment
      • identify weight, bearing, pressure, quantity, length and area associated with the method/procedure to erect and dismantle plant
      3. Security procedures
      • site, workplace, company and operative
      • own occupation and occupations related to the work
      context
      1. interpretation of drawings, specifications, schedules, risk assessments and manufacturers' information related to the work to be carried out
      2. organisation of own work
      3. communication with team members and other associated occupations about the operation and/or work to be carried out
      4. avoidance of risk by complying with the given safety information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use and storage of plant
      • safe use and storage of tools and equipment
      • safe use of access equipment
      • specific risks to health
      5. follow organisational procedures for the requisition of consumables, materials and other resources
      6. selection of resources associated with own work
      • attachments, tools and ancillary equipment
      7. protection of the work and its surrounding area from damage
      8. prevent damage and maintain a clean work space
      9. disposal of waste in accordance with current legislation
      10. demonstration of work skills to unload, load, site, measure, mark out, lay out, align, fit, position, connect, configure, dismantle, remove, adjust, secure, check and inspect
      11. use and maintain hand tools, portable power tools, ancillary equipment and machinery
      12. prepare, erect and dismantle plant to given working instructions for at least one of the following
      • mobile crane
      • mobile tower crane
      • self-erect equipment
      • drilling rig
      • piling rig
      • demolition rig
      13. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      14. Communication
      • discussions, sketches, electronic data and briefings
      15. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      17. Hazards
      • those identified by method of work, risk/COSHH assessments, manufacturers technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      19. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information
      20. Legislation, Approved Codes of Practice and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools and portable power tools, plant and ancillary equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ erect and dismantle at least one of the following: mobile crane, mobile tower crane, drilling rig, piling rig, demolition rig
      ‐ consider ground conditions and work area
      ‐ fit, fasten and secure equipment
      ‐ dismantle and remove equipment
      ‐ recognise the requirements for controlling, directing and guiding the movement and operations of plant and machinery
      ‐ identify valid certification for maintenance, inspection and thorough examination
      ‐ recognise and determine when specific skills and knowledge are required and report accordingly
      ‐ complete function checks
      ‐ use hand tools, power tools, plant and equipment
      ‐ record and report
      • team work and communication
      • use access equipment
      • needs of other occupations associated with the erection and dismantling of plant
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      suite
      1. Plant Operations (Construction)
      2. Demolition (Construction)
      3. Piling Operations (Construction)
    2. Operate plant and equipment during installation procedures
      cosvr384 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 functional and operational checks and use of the plant and equipment during installation procedures including erection, alteration and dismantling activities
      duty
      interpret the given operating information relating to the use of plant and/or machinery and confirm its relevance comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe work practices comply with the given contract information to carry out the work efficiently to the required specification
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why and when personal protective equipment (PPE) should be used
      3. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • the hazards associated with the methods of work and how they are overcome
      context
      1. interpretation of drawings, specifications, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoid hazards by following given safety information, including the use of personal protective equipment (PPE) to carry out the activity in accordance with legislation, Approved Codes of Practice and/or organisational requirements
      3. demonstration of work skills to check, adjust, operate, communicate, manoeuvre and position
      4. safe use of ancillary equipment and machinery
      5. operational and functional checks and use of plant and equipment during the installation/erection, alteration and dismantling activities, to given working instructions, for at least one of the following
      • hoist
      • tower crane
      • fixed-base crane
      6. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      7. Hazards
      • those identified by method of work, risk/COSHH assessments, manufacturers technical information statutory regulations and official guidance
      8. Information
      • drawings, specifications, schedules, risk assessments, method statements, industry guidance and manufacturers' information
      9. Legislation, Approved Codes of Practice and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      10. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ identify characteristics of the plant and equipment that is to be installed, erected, altered or dismantled
      ‐ complete pre-use checks
      ‐ prepare, set up check and adjust for operational requirements, safety and security
      ‐ carry out functional and operational checks
      ‐ confirm plant and equipment stability and security
      ‐ shut down and secure plant and equipment
      • team work and communication
      ‐ discussions, sketches, briefings
      ‐ signalling, electronic information and radio communication
      • needs of other occupations associated with the installation procedures
      11. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      12. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      13. Security procedures
      • site, workplace, company and operative
      suite
      Plant Installation (Construction)
    duty
    1. interpret the given operating information relating to the use of plant and/or machinery and confirm its relevance comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe work practices comply with the given contract information to carry out the work efficiently to the required specification
    2. interpret the given operating information relating to the use of plant or machinery and confirm its relevance
    3. organise with others the sequence in which the work is to be carried out
    4. comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe and healthy work practices
    5. request resources to sustain plant or machinery operations to complete the programme of work
    6. select plant or machinery resources for the methods of work and operations to be carried out
    7. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    8. comply with the given contract information to carry out the work efficiently to the required specification
    9. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why and when personal protective equipment (PPE) should be used
    3. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • the hazards associated with the methods of work and how they are overcome
    4. Organise with others
    • communication of ideas between team members
    • organisation of resources in conjunction with the progress of work
    • the skills required to carry out the work
    5. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
    6. Request resources
    • the organisational procedures for requisitioning consumables and other resources
    7. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with plant resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    8. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    9. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of plant and/or machinery, tools and equipment is carried out
    10. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    skill
    1. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    2. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
    ‐ plant
    ‐ hand and powered tools and equipment
    • identify weight, bearing, pressure, quantity, length and area associated with the method/procedure to erect and dismantle plant
    3. Security procedures
    • site, workplace, company and operative
    • own occupation and occupations related to the work
    context
    1. interpretation of drawings, specifications, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
    2. avoid hazards by following given safety information, including the use of personal protective equipment (PPE) to carry out the activity in accordance with legislation, Approved Codes of Practice and/or organisational requirements
    3. demonstration of work skills to check, adjust, operate, communicate, manoeuvre and position
    4. safe use of ancillary equipment and machinery
    5. operational and functional checks and use of plant and equipment during the installation/erection, alteration and dismantling activities, to given working instructions, for at least one of the following
    • hoist
    • tower crane
    • fixed-base crane
    6. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    7. Hazards
    • those identified by method of work, risk/COSHH assessments, manufacturers technical information statutory regulations and official guidance
    8. Information
    • drawings, specifications, schedules, risk assessments, method statements, industry guidance and manufacturers' information
    9. Legislation, Approved Codes of Practice and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    10. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ identify characteristics of the plant and equipment that is to be installed, erected, altered or dismantled
    ‐ complete pre-use checks
    ‐ prepare, set up check and adjust for operational requirements, safety and security
    ‐ carry out functional and operational checks
    ‐ confirm plant and equipment stability and security
    ‐ shut down and secure plant and equipment
    • team work and communication
    ‐ discussions, sketches, briefings
    ‐ signalling, electronic information and radio communication
    • needs of other occupations associated with the installation procedures
    11. personal protective equipment (PPE)
    • occupational use, types, purpose of each type and work situations
    12. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    13. Security procedures
    • site, workplace, company and operative
    14. interpretation of drawings, specifications, schedules, risk assessments and manufacturers' information related to the work to be carried out
    15. organisation of own work
    16. communication with team members and other associated occupations about the operation and/or work to be carried out
    17. avoidance of risk by complying with the given safety information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use and storage of plant
    • safe use and storage of tools and equipment
    • safe use of access equipment
    • specific risks to health
    18. follow organisational procedures for the requisition of consumables, materials and other resources
    19. selection of resources associated with own work
    • attachments, tools and ancillary equipment
    20. protection of the work and its surrounding area from damage
    21. prevent damage and maintain a clean work space
    22. disposal of waste in accordance with current legislation
    23. demonstration of work skills to unload, load, site, measure, mark out, lay out, align, fit, position, connect, configure, dismantle, remove, adjust, secure, check and inspect
    24. use and maintain hand tools, portable power tools, ancillary equipment and machinery
    25. prepare, erect and dismantle plant to given working instructions for at least one of the following
    • mobile crane
    • mobile tower crane
    • self-erect equipment
    • drilling rig
    • piling rig
    • demolition rig
    26. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
    27. Communication
    • discussions, sketches, electronic data and briefings
    28. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
    29. Hazards
    • those identified by method of work, risk/COSHH assessments, manufacturers technical information, statutory regulations and official guidance
    30. Health and safety control equipment
    • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    31. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information
    32. Legislation, Approved Codes of Practice and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    33. Maintenance
    • operative care of hand tools and portable power tools, plant and ancillary equipment
    34. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ erect and dismantle at least one of the following: mobile crane, mobile tower crane, drilling rig, piling rig, demolition rig
    ‐ consider ground conditions and work area
    ‐ fit, fasten and secure equipment
    ‐ dismantle and remove equipment
    ‐ recognise the requirements for controlling, directing and guiding the movement and operations of plant and machinery
    ‐ identify valid certification for maintenance, inspection and thorough examination
    ‐ recognise and determine when specific skills and knowledge are required and report accordingly
    ‐ complete function checks
    ‐ use hand tools, power tools, plant and equipment
    ‐ record and report
    • team work and communication
    • use access equipment
    • needs of other occupations associated with the erection and dismantling of plant
    35. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
  3. Decorators
    responsibility
    1. Apply coatings by the air spray method
      COSVR340 This standard is about assembling and setting up the high volume low pressure (HVLP) air spray systems, applying coatings with air spray equipment and cleaning out and maintaining the air spray equipment, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to prepare, load, protect, communicate, measure, assemble, position, secure and clean
      8. use and maintain hand and power tools, air spray equipment and ancillary equipment
      9. set up and adjust spray equipment (high volume low pressure [HVLP] systems) to achieve the finish stated in the given working instructions, relating to
      • preparation of coatings
      • loading the system
      • monitoring and maintaining supply
      10. apply water-borne and/or solvent-borne coatings by high volume low pressure [HVLP] air spray systems to given working instructions for the following
      • broad work
      • linear and structural components
      11. check wet film thickness (as specified)
      12. shut down and clean out spray equipment
      13. implement shut down procedures
      • temporary shut down
      • final shut down, clean out and maintain spray equipment
      14. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      15. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities (to include air and fluid injection)
      17. Fire extinguishers
      • water, CO2, foam and powder
      18. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      19. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      20. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      21. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      22. Maintenance
      • operative care of spray equipment, associated hand tools, power tools and ancillary equipment
      23. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
      ‐ establish access requirements
      ‐ check suitability of previously decorated or prepared surfaces
      ‐ provide protection by sheeting, masking and removing items
      ‐ select and assemble component parts for spraying equipment (high volume low pressure [HVLP] systems)
      ‐ prepare and apply coatings: single-pack and two-pack systems
      ‐ load, operate, maintain (during use) and monitor the paint spray equipment
      ‐ establish air-change requirements in confined areas
      ‐ assemble, set up, operate and shut down spray equipment
      ‐ use correct spray gun technique on broad areas, angles, linear items and complex structural features
      ‐ plan the safety of operatives and the general public from spraying activities
      ‐ identify and report spray equipment problems
      ‐ identify and rectify application problems
      ‐ measure wet film thickness with gauges
      ‐ shut down, clean, maintain and store equipment
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ identify the working life of prepared materials
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacture instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ work at height
      ‐ inspect and use access equipment
      ‐ use hand tools and ancillary equipment
      • team work and communication
      • needs of other occupations associated with applying coatings by the air spray method
      24. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      25. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      26. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      27. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ water-borne and solvent-borne coatings
      ‐ masking materials: masking tape, masking paper, dust sheets, masking shield
      ‐ two-pack coatings (base, activator and solvents)
      ‐ protective sheeting
      ‐ access equipment
      ‐ hand tools, wet film thickness gauges and air spray equipment (high volume low pressure [HVLP] systems) and ancillary equipment
      • methods of calculating the quantity, including wastage of materials required associated with the method and procedure to apply coatings by the air spray method
      • confirm resources and materials conform with the specification
      28. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    2. Apply coatings by the airless spray method
      COSVR339 This standard is about applying coatings by airless spray equipment including assembling, setting up, using, cleaning out and maintaining the airless spray equipment, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to prepare, load, protect, communicate, measure, assemble, position, secure and clean
      8. use and maintain hand and power tools, airless spray equipment and ancillary equipment
      9. set up and adjust spray equipment to achieve the finish stated in the given working instructions, relating to the following
      • preparation of coatings
      • loading the system
      • monitor and maintain supply
      10. apply water-borne and/or solvent-borne coatings by airless spray to given working instructions for the following
      • broad work
      • linear and structural components
      11. check wet film thickness (as specified)
      12. implement shut down procedures
      • temporary shut down
      • final shut down, clean out and maintain spray equipment
      13. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      14. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities (to include fluid injection)
      16. Fire extinguishers
      • water, CO2, foam and powder
      17. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      19. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, power tools, spray equipment and ancillary equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously decorated and/or prepared surfaces
      ‐ provide protection by sheeting, masking and removing items
      ‐ select and assemble component parts for paint spraying equipment
      ‐ prepare and apply coatings: single pack and/or two pack systems
      ‐ load, operate, maintain (during use) and monitor the paint spray equipment
      ‐ establish air-change requirements in confined areas
      ‐ assemble, set up, operate and shut down spray equipment
      ‐ use correct spray gun technique on broad areas and complex structural features
      ‐ implement safety procedures to protect operatives and the general public from spraying activities
      ‐ identify and report spray equipment problems
      ‐ identify and rectify application problems
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ identify the working and pot life of materials prepared for use
      ‐ measure wet film thickness
      ‐ shut down, clean, maintain and store equipment
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturer's instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and ancillary equipment
      • team work and communication
      • needs of other occupations associated with applying coatings by the airless spray method
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from spraying operations, general workplace activities, other occupations, members of the public and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne coatings
      ‐ masking materials: masking tape, masking paper, dust sheets, masking shield
      ‐ two-pack coatings (base, activator and solvent)
      ‐ protective sheeting
      ‐ plant and access equipment
      ‐ hand tools, power tools, wet film thickness gauges, airless spray equipment and ancillary equipment
      • methods of calculating quantity, length, area and wastage of materials required associated with the method and procedure to apply coatings by the airless spray method
      • confirm resources and materials conform with the specification
      27. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    3. Apply coatings to produce textured finishes
      COSVR647 This standard is about preparing for and applying coatings to produce textured finishes by use of brush, stippler and roller, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, asbestos report, risk assessments, method statements, schedules and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health, including any highlighted by an asbestos report
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to mix, lay-on, manipulate, clean, wash, measure, fill and smooth
      8. use and maintain hand and power tools and associated equipment
      9. mix and apply coatings to given working instructions and produce the following textured finishes
      • stippled design
      • one other manufacturers' recognised design produced by brush and/or stippler and/or roller
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by an asbestos survey, risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ prepare surfaces for texturing (new and previously textured)
      ‐ produce a range of manufacturers' recognised brush, stippler and roller textured finishes
      ‐ prepare texturing coatings
      ‐ lay-on texturing material to surfaces
      ‐ work around electrical fittings and pipework
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ identify the working life of prepared materials
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with the application of coatings to produce textured finishes
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and atmospheric weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ powder-based and ready-mixed texturing materials
      ‐ primers and sealers
      ‐ access equipment
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ texturing tools and equipment
      • methods of calculating the quantity, including wastage of materials required associated with the method and procedure to apply coatings to produce textured finishes
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    4. Apply metal leaf to surfaces
      COSVR348 This standard is about applying loose leaf metal and/or transfer metal to previously prepared surfaces, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to cut, pick-up, lay-on, burnish and seal when required
      8. use and maintain hand tools and associated equipment
      9. apply appropriate barrier coat as required
      10. apply appropriate gold size, loose leaf metal and transfer metal, skew and burnish to given working instructions, relating to the following areas
      • flat areas
      • detailed and/or ornate areas
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and associated equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surfaces
      ‐ clean surfaces for application
      ‐ prepare and apply suitable barrier coat when required
      ‐ identify starting and finishing points
      ‐ prepare and apply solvent-borne and water-borne gold size and loose leaf metal and transfer metal to flat and ornate surfaces
      ‐ remove barrier coat from finished work
      ‐ skew surplus materials
      ‐ burnish metal surfaces
      ‐ apply protective coatings when required
      ‐ identify how atmospheric conditions affect gold size, protective coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and associated equipment
      • team work and communication
      • needs of other occupations associated with applying metal leaf to surfaces
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse atmospheric conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ loose leaf metal and transfer metal
      ‐ gold sizes
      ‐ barrier coats and protective coatings
      ‐ cotton wool
      ‐ waste containers and/or bags and skewing bags
      ‐ access equipment
      ‐ hand tools and ancillary equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to apply metal leaf to surfaces
      • confirm resources and materials conform with the specification
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Senior Crafts (Construction)
    5. Appy surface coatings by brush and roller
      COSVR333 This standard is about applying water-borne and/or solvent-borne coatings by brush and/or roller in industrial and/or non-industrial situations, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to match, mix, pour, dilute, load, lay-on, lay-off and cut-in
      8. use and maintain hand and power tools and associated equipment
      9. apply water-borne and/or solvent-borne coatings to internal and/or external surfaces for industrial and/or non-industrial situations, to given working instructions for trim, broad areas and structural and architectural work by brush and/or roller
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • identify by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of brushes, rollers, and associated tools and equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously decorated or prepared surfaces
      ‐ prepare and apply water-borne, solvent-borne and two-pack coatings by brush and roller
      ‐ coat broad areas and structural and/or architectural features
      ‐ stripe-coat surface features (industrial environment)
      ‐ test wet and dry film thickness
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ identify the working and pot life of materials prepared for use
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ work at height
      ‐ inspect and use access equipment
      ‐ use appropriate brushes, rollers and associated tools and equipment
      • team work and communication
      • needs of other occupations associated with applying surface coatings systems by brush and roller and members of the public who may be affected
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne coatings
      ‐ primers, sealers, intermediate coatings (undercoats) and finishes (single- and two-pack coatings)
      ‐ single-product systems (e.g. emulsions, varnishes, timber preservative treatments)
      ‐ specialist coatings
      ‐ solvents and/or thinners
      ‐ appropriate brushes, rollers and other associated equipment
      ‐ protective sheeting and masking materials
      ‐ plant and access equipment
      ‐ hand tools and associated equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to apply surface coatings by brush and roller
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Accessing Operations and Rigging (Construction)
      3. Construction Using Off-site Manufactured Assemblies
      4. Building Maintenance Multi-trades Repair and Refurbishment Operations
    6. Hang hand trimmed wall coverings
      cosvr604 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting and preparing materials and associated equipment 4 providing protection to the work area 5 analysing surfaces for defects, proposing solutions and carrying out repairs 6 hanging hand trimmed wall coverings to complex and demanding architectural features
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of specifications, current regulations/legislation, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment (with emphasis on sharp bladed knives)
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to inspect, analyse, propose, repair, shade, trim, measure, match, cut, mix, apply, fold, position, fix and clean-off
      8. use and maintain hand tools and associated equipment
      9. set out, prepare and hang handprints and lincrusta wall coverings to given working instructions
      • selvedge removal by knife and straight edge and/or trimming tool and straight edge
      • hand block prints to columns, pillars, internal/external angles and arches
      • hang lincrusta to staircases with raking cuts and/or joints
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment (with emphasis on sharp blades), method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • specifications, current regulations/legislation, method statements, risk assessments and manufacturers' information
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling
      16. Maintenance
      • operative care of hand tools and associated equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ establish access requirements
      ‐ inspect and analyse surfaces for defects
      ‐ propose solutions for defects
      ‐ carry out repairs
      ‐ prepare wall coverings and adhesives
      ‐ hand trim handprints and lincrusta
      ‐ prepare, set out and hang to free standing columns/pillars, staircases, walls with both internal and external angles, alcoves, niches and arches
      ‐ use hand tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with hanging hand trimmed wall coverings
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ sealers and adhesives
      ‐ wall coverings
      ‐ protective sheeting and masking materials
      ‐ waste containers/bags
      ‐ access equipment
      ‐ hand trimming tools and associated equipment for specialist wall coverings
      • methods of calculating quantity of materials reqquired associated with the method/procedure to hang hand trimmed wall coverings
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    7. Hang non-standard width wallcoverings
      COSVR337 This standard is about hanging wide-width wallcoverings to surfaces, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment in industrial and/or non-industrial situations.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to shade, measure, cut, mix and apply, fold, position and fix, trim and clean off
      8. use and maintain hand and power tools and associated equipment
      9. establish start and finish point, plan, cut and hang to sequence wide-width wallcoverings, and confirm working instructions and/or manufacturers' instructions to surfaces including broad areas with internal, external angles, reveals and features
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surfaces
      ‐ prepare appropriate primer, sealer and adhesives
      ‐ prepare and hang non-standard width wallcoverings to surfaces
      ‐ check manufacturers' instructions and form appropriate joints using joint cutter or protective strip, knife and straight-edge
      ‐ work to broad surfaces including areas with reveals and internal and external angles
      ‐ work around electrical fittings and pipework
      ‐ keep the material and adjacent surfaces clean
      ‐ provide information for Building Information Modelling (BIM)
      • recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use tools and associated equipment
      • team work and communication
      • needs of other occupations associated with papering operations
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ primer and sealer
      ‐ adhesives
      ‐ non-standard width wallcoverings
      ‐ protective sheeting
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools, power tools and associated equipment
      • methods of calculating the quantity of materials, including wastage associated with the method and procedure for papering operations
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    8. Hang wallcoverings (specialised papers)
      COSVR346 This standard is about hanging wallcoverings that have specialist and/or non-routine handling requirements, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to shade, measure, match and cut, mix and apply, fold, position, fix, trim, handle and clean-off
      8. use and maintain hand tools and associated equipment
      9. hang at least three different specialised wallcoverings from the following: fabrics, Lincrusta, hand-print, flock, murals including digital prints, hessian, wool and/or silk strand, metallic, to given working instructions to surfaces with internal and external angles
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
      ‐ establish access requirements
      ‐ check suitability of surface to receive wallcoverings
      ‐ prepare adhesives and/or pastes
      ‐ protect specialised wallcoverings when handling
      ‐ prepare and hang fabrics, Lincrusta, hand-prints, flock, murals including digital prints, hessian, wool and/or silk strand and metallic
      ‐ work to broad surfaces including reveals and internal and external angles
      ‐ work around electrical fittings and pipework
      ‐ keep the wallcoverings' surface and adjacent surfaces clean
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and ancillary equipment
      • team work and communication
      • needs of other occupations associated with hanging specialised paper wallcoverings
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and atmospheric conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ surface preparation materials
      ‐ appropriate pastes and/or adhesives
      ‐ specialised wallcoverings
      ‐ protective sheeting for the work area, appropriate glove type
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools and associated equipment for specialised wallcoverings
      • methods of calculating quantity, including wastage associated with the method and procedure to hang specialised paper wallcoverings
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    9. Hang wallcoverings (standard and foundation papers)
      COSVR336 This standard is about hanging foundation papers (cross), textured and/or relief and patterned finishing papers in non-complex locations, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment in industrial and/or non-industrial situations.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to shade, measure, match and cut, mix and apply, fold, position, fix, trim and clean-off
      8. use and maintain hand and power tools and associated equipment
      9. establish start and finish point and hang standard papers of substantial length to given working instructions to the following areas
      • ceilings with any type of paper
      • walls with both internal and external angles using foundation papers (cross), textured and/or relief and patterned finishing papers
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of surface to receive wallcoverings
      ‐ prepare and apply pastes and adhesives
      ‐ prepare and hang paper to ceilings
      ‐ prepare and hang foundation paper, textured and/or relief and patterned finished wallcoverings
      ‐ work to reveals and internal and external angles
      ‐ work around electrical fittings and pipework
      ‐ keep paper and adjacent surfaces clean
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with hanging wallcoverings
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ surface preparation materials
      ‐ pastes and adhesives
      ‐ wallpapers
      ‐ protective sheeting
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools, power tools and associated equipment
      • methods of calculating the quantity, and including wastage of materials associated with the method and procedure to hang wallcoverings
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
    10. Hang wallcoverings to complex surfaces
      COSVR343 This standard is about hanging wallcoverings to complex and demanding architectural features, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to shade, measure, match and cut, mix and apply adhesive, fold, position, fix, trim and clean-off
      8. use and maintain hand tools, power tools and associated equipment
      9. establish start and finish point and hang substantial length foundation or finishing wallcoverings to given working instructions for at least three of the following, including at least one with a matching patterned wallcovering
      • sloping ceilings
      • free-standing columns and/or pillars
      • stairwells
      • ceilings (above average span)
      • alcoves and/or niches and/or arches
      • complex structural wall features including internal and external angles
      • work around electrical fittings and pipework
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of surface to receive wallcovering
      ‐ prepare pastes and adhesives
      ‐ prepare and hang matching patterned wallcovering to ceilings (above average span)
      ‐ prepare and hang foundation, textured and/or relief and patterned finished wallcoverings
      ‐ prepare and hang wallcoverings to: sloping ceilings, free-standing columns and/or pillars, stairwells, complex structural features including internal and external angles, ceilings of above average span, alcoves, niches and arches
      ‐ work around electrical fittings and pipework
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with hanging wallcoverings to complex surfaces
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ surface preparation materials
      ‐ pastes and adhesives
      ‐ wallcoverings
      ‐ protective sheeting
      ‐ waste container and/or bags
      ‐ plant and access equipment
      ‐ hand tools, power tools and associated equipment
      • methods of calculating quantity and length, including wastage associated with the method and procedure to hang wallcoverings to complex surfaces
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
    11. Install coving and decorative mouldings
      COSVR646 This standard is about installing coving and decorative mouldings, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to level, measure, cut, apply adhesive, fix, joint, secure, fill, smooth and clean
      8. use and maintain hand tools, power tools and associated equipment
      9. cut and install coving and decorative mouldings to form straight runs and internal and external angles to given working instructions
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ prepare surfaces for coving and decorative mouldings, including lightweight centre piece installation
      ‐ prepare, cut and secure coving and decorative mouldings, including lightweight centre pieces and finish joints
      ‐ identify and prepare adhesives
      ‐ work around electrical fittings and pipework
      ‐ identify how atmospheric conditions affect the installations and their application
      ‐ identify the working life of prepared materials
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the manufacturers' intructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with installing coving and decorative mouldings
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse atmospheric conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ primer and/or sealers
      ‐ adhesives
      ‐ coving
      ‐ decorative mouldings and lightweight centre-pieces
      ‐ access equipment
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ fixings, coving tools and equipment
      • methods of calculating the quantity, including wastage of materials required associated with the method and procedure to install coving and decorative mouldings
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    12. Mix, colour match and apply specialist traditional paints
      cosvr601 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting recipes and preparing materials using associated equipment 4 providing protection to the work area 5 analysing surfaces for defects and proposing solutions 6 mixing, colour matching and applying specialist traditional paints
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of specifications, schedules, current regulations, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • recipes and materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to inspect, analyse, propose mix and measure
      8. use and maintain hand tools and associated equipment
      9. mix raw materials, colour match to an existing sample and apply the following to given working instructions
      • lime wash
      • oil bound distemper
      • soft distemper
      • lead paints
      • flat oil paints
      • linseed oil based paints
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling
      16. Maintenance
      • operative care of hand tools and associated equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ establish access requirements
      ‐ identify surfaces for suitability and causes of faults; and propose solutions
      ‐ mix from raw materials, colour match and apply lime wash, oil bound distemper, soft distemper, lead paints, flat oil paints and linseed oil based paints
      ‐ coat broad areas, linear, trim, narrow runs and detailed, complex structural/architectural features
      ‐ identify types and suitability of stainers and colourants
      ‐ explain the effect on the paint colour by the use of selected stains
      ‐ select and apply by brush traditional coatings
      ‐ understand the working life of prepared materials
      ‐ determine the atmospheric condition and its influence on the process
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with mixing, colour matching and applying specialist traditional paints
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ raw materials
      ‐ traditional paints, including lime wash, oil bound distemper, soft distemper, lead paints, flat oil paints and linseed oil based paints
      ‐ primers, sealers, undercoats, finishes, solvents and thinners
      ‐ brushes and other associated equipment
      ‐ protective sheeting and masking materials
      ‐ access equipment
      ‐ hand tools and associated equipment
      • methods of calculating the quantity of materials required associated with the method/procedure of mixing, colour matching and applying specialist traditional paints
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    13. Operate equipment in support of the abrasive blast cleaner
      COSVR335 This standard is about assembling, setting up, cleaning out and maintaining the abrasive blast cleaner, interpreting information, including preparing materials, adopting safe, healthy and environmentally responsible work practices, selecting and using components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to assemble, prepare, load, operate, protect and communicate
      8. use, clean and maintain hand and power tools, material supply equipment and ancillary equipment
      9. operate abrasive blast cleaning equipment in support of the abrasive blast cleaner to the given working instructions, relating to the following
      • preparation of abrasives
      • loading the system
      • monitoring and maintaining supply
      10. shut down and clean the abrasive blast cleaning equipment
      • implement shut down procedures
      • temporary shut down
      • final shut down, and clean out abrasive blast cleaning equipment
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, material supply equipment and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
      ‐ establish access requirements
      ‐ assemble component parts
      ‐ identify and prepare abrasives
      ‐ load hoppers
      ‐ operate, monitor and maintain (during use) the abrasive blast cleaning equipment
      ‐ shut-down, clean and store equipment
      ‐ apply and remove protective and masking products to maintain the integrity of the work
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturer's instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and ancillary equipment
      • team work and communication
      • needs of other occupations associated with abrasive blasting operations
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ the materials for protecting and masking the work area
      ‐ blast cleaning equipment
      ‐ blast media
      ‐ lighting and signage
      ‐ plant and access equipment
      ‐ hand tools, power tools, surface profile testing equipment and ancillary equipment
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure for abrasive blasting operations
      • confirm resources and materials conform with the specification
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    14. Operate equipment in support of the paint sprayer
      COSVR334 This standard is about selecting and using components, tools and equipment for assembling, setting up, cleaning out and maintaining the spray equipment, interpreting information including preparing materials, adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to assemble, prepare, load, protect and communicate
      8. use and maintain hand and power tools, material supply equipment and ancillary equipment
      9. set up, adjust and operate paint spraying equipment in support of the paint sprayer to the given working instructions, relating to the following
      • preparation of coatings
      • loading the system
      • monitoring and maintaining supply
      10. shut down and clean out paint spraying equipment
      11. implement shut down procedures
      • temporary shut down
      • final shut down, clean out and maintain spray equipment
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      13. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities (to include air and fluid injection)
      15. Fire extinguishers
      • water, CO2, foam and powder
      16. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      18. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with spray painter's instructions and occupational requirements
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, power tools, material supply equipment and ancillary equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ assemble component parts to form paint spraying equipment
      ‐ prepare coatings: single-pack and two-pack systems
      ‐ load material containers
      ‐ apply and remove masking products to maintain the integrity of the work
      ‐ operate, monitor and maintain (during use) the paint spraying equipment
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and ancillary equipment
      ‐ shut down, clean and store equipment
      • team work and communication
      • needs of other occupations associated with operating equipment in support of the paint sprayer, and members of the public who may be affected
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne coatings
      ‐ masking materials: masking tape, masking paper, dust sheets, masking shield
      ‐ two-pack coatings (base, activator and solvent)
      ‐ protective sheeting
      ‐ plant and access equipment
      ‐ hand tools, paint spraying equipment and ancillary equipment
      • methods of calculating quantity, including wastage of materials associated with the method and procedure for paint spraying operations
      • confirm resources and materials conform with the specification
      26. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    15. Prepare surfaces by abrasive blast cleaning
      COSVR349 This standard is about preparing and cleaning surfaces by abrasive blast cleaning process and maintaining the blast cleaning equipment, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health including those posed by lead and other existing industrial coatings
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to assemble, prepare, load, communicate, position, profile, fill, check, fit, set-up, shut down, protect and blast
      8. use and maintain hand tools, power tools, blast cleaning equipment and ancillary equipment
      9. set up abrasive blast cleaning equipment
      10. operate blast cleaning equipment to achieve the required standard as stated in the given working instructions, relating to the following
      • preparation of abrasives
      • loading the system
      • monitoring and maintaining supply
      11. prepare the following surfaces using two types of abrasive media for each
      • metal surfaces to the specified profile
      • masonry surfaces
      12. shut down and clean out the blast cleaning equipment
      13. dismantle blast cleaning equipment
      14. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      15. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      17. Fire extinguishers
      • water, CO2, foam and powder
      18. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      19. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      20. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      21. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      22. Maintenance
      • operative care of hand tools, power tools, blast cleaning equipment and ancillary equipment
      23. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ establish suitable atmospheric conditions
      ‐ establish lighting requirements
      ‐ mask surfaces
      ‐ assemble component parts
      ‐ identify and prepare abrasives
      ‐ plan the safeguard of operatives and the general public from blast cleaning activities
      ‐ prepare, load, operate, maintain (during use) and monitor the abrasive blast cleaning equipment
      ‐ monitor blast media effect on the surface to achieve the required standard of surface preparation, profile and cleanliness
      ‐ remove toxic and non-toxic surface layers
      ‐ monitor the protective integrity of PPE/RPE during work
      ‐ evaluate contamination and/or deterioration of newly blasted surfaces and understand the timing constraints for primer application
      ‐ close-down, dismantle, clean and store equipment
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and ancillary equipment
      • team work and communication
      • needs of other occupations associated with preparing surfaces by abrasive blast cleaning
      24. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      25. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      26. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      27. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ blast media
      ‐ lighting and signage
      ‐ protective sheeting and masking materials
      ‐ abrasive blast cleaning equipment
      ‐ plant and access equipment
      ‐ hand tools, power tools, surface profile testing equipment, blast cleaning and ancillary equipment
      • methods of calculating quantity, including wastage of materials associated with the method and procedure to prepare surfaces by abrasive blast cleaning
      • confirm resources and materials conform with the specification
      28. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    16. Prepare surfaces for painting and/or decorating
      COSVR332 This standard is about preparing surfaces in readiness to receive decorative and protective finishes in industrial and/or non-industrial situations, providing protection to the work area.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to wash, strip and/or scrape, abrade and key, mix, fill, level and/or flatten and brush-down
      8. use and maintain hand and power tools and associated equipment
      9. prepare, prime and seal exterior and/or interior surfaces for industrial and/or non-industrial situations to given working instructions for the following
      • bare substrates and previously painted and/or decorated surfaces in sound condition including surface defects
      • removal of existing covering and/or material where required
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • identify by visual inspection and use risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the employer's responsibilities regarding potential accidents, health hazards, people, and the environment, whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surfaces
      ‐ prepare bare, untreated substrates
      ‐ prepare previously treated surfaces in sound condition
      ‐ prepare previously treated surfaces with defects
      ‐ remove surface contamination
      ‐ identify and report potentially toxic and/or hazardous materials
      ‐ remove toxic and/or hazardous materials from surfaces
      ‐ remove existing wallcoverings
      ‐ remove defective coatings from timber, brick and/or stone and/or concrete, plaster and metal
      ‐ fill, level and abrade surfaces
      ‐ apply appropriate primer or sealer to bare substrates
      ‐ apply special preparatory treatments to prepared surfaces
      ‐ work around electrical fittings and pipework
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required, including traditional buildings (pre 1919), and report accordingly
      ‐ have an awareness of structures of special interest, traditional build and historical significance and the impact of your work on these
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with preparing surfaces for painting and/or decorating
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Programme
      • protect work against damage from general workplace activities, other occupations, members of the public, and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ protective sheets and masking materials
      ‐ degreasing agents for the removal of contaminates
      ‐ cleaning agents
      ‐ paint stripping materials and equipment
      ‐ fillers (single- and two-pack)
      ‐ abrasives
      ‐ surface treatment materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools, power tools and associated equipment
      • methods of calculating quantity of materials, including wastage associated with the method and procedure to prepare surfaces for painting and/or decorating
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    17. Produce and apply complex stencils
      COSVR342 This standard is about producing stencil plates from complex designs to include setting out and application, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to protect, match, scale, draw, cut out, set out, mix, pour, dilute, position, secure, apply, maintain and transfer
      8. use and maintain hand tools and associated equipment
      9. form, manufacture and set out complex single-plate and multi-plate stencils
      10. position, register and produce stencil designs on surfaces of linear runs and/or broad areas using water-borne and/or solvent-borne paints to given working instructions
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools and associared equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously decorated or prepared surface and bring up to suitable finish/ground
      ‐ form, manufacture and set out single-plate and multi-plate stencils, including ties
      ‐ adjust dilution of coating to appropriate viscosity
      ‐ register and produce stencil designs using water-borne and solvent-borne paints for linear runs and broad area applications
      ‐ produce graduated effects by brush, sponge and spray
      ‐ maintain the integrity of the stencil plate (cleanliness and structure)
      ‐ apply protective coating as required
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing and applying complex stencils
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne coatings
      ‐ stencil plate materials
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools, power tools and associated equipment
      • methods of calculating quantity of materials required associated with the method and procedure to produce and apply complex stencils
      • confirm resources and materials conform with the specification
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    18. Produce and apply specialist stencilling
      cosvr603 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting and preparing materials and associated equipment 4 providing protection to the work area 5 producing specialist designs for stencil application 6 applying specialist stencil designs to surfaces
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, current regulations/legislation, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment (with emphasis on sharp bladed knives)
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to enlarge, reduce, copy, trace and cut
      8. use and maintain hand tools and associated equipment
      9. produce and apply specialist stencilling to given working instructions to
      • produce stencil plates by hand from the original design
      • trace from an existing complex design and produce plates by hand
      10. set out and apply complex designs (to areas including reveals)
      11. use multi plates (minimum two overlays)
      12. use diaper pattern (minimum one overlay)
      13. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      14. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      16. Hazards
      • those identified by risk assessment (with emphasis on sharp blades), method of work, manufacturers technical information, statutory regulations and official guidance
      17. Information
      • drawings, specifications, method statements, risk assessments, manufacturers' information and current regulations/legislation
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling
      19. Maintenance
      • operative care of hand tools and associated equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ establish access requirements
      ‐ clean/prepare surfaces for stencil application
      ‐ carry out copying by enlargement/reduction and tracing
      ‐ set out and form multi-plate stencils
      ‐ cut stencils by hand
      ‐ register and apply stencil designs, to include diaper pattern, using water-borne and/or solvent-borne paints for full wall application
      ‐ set out to architectural features including windows reveals
      ‐ use hand tools, power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing and applying specialist stencilling
      21. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ water-borne and solvent borne paints
      ‐ copying, enlarging, reducing and tracing materials
      ‐ stencil plate materials
      ‐ stencil knives, hot wire cutters, lasers and computers
      ‐ protective sheeting and masking materials
      ‐ waste containers/bags
      ‐ access equipment
      ‐ hand tools and associated equipment
      • methods of calculating quantity of materials required associated with the method/procedure to produce and apply specialist stencilling
      26. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    19. Produce broken colour effects
      COSVR648 This standard is about preparing grounds and producing broken colour effects, providing protection to the work area interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using specialised materials, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to protect, match, mix, pour, dilute, lay-on, lay-off, cut-in, roll, bag, drag, stipple and wipe off
      8. use and maintain hand tools and associated equipment
      9. prepare high quality ground and produce broken colour effects to broad and linear and/or trim areas, using water-borne or solvent-borne scumbles (proprietary and/or self-produced), to given working instructions for at least two of the following
      • rag-rolling
      • bagging
      • dragging
      • brush and sponge stippling
      • wiping-off relief surfaces
      • colour washing
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surface and bring up to suitable finish and/or ground
      ‐ identify and prepare paint and/or scumble products (proprietary and self-produced)
      ‐ prepare brushes, rollers, specialised tools and equipment
      ‐ produce broken colour effects of rag-rolling, bagging, dragging, brush and sponge stippling, wiping-off relief surfaces and colour washing
      ‐ decorate broad and linear areas
      ‐ apply appropriate protective coating over decorative effects if required
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, portable power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing broken colour effects
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne proprietary scumbles and scumble glazes
      ‐ paints, stainers, binders, solvents and/or thinners, pigments, protective coating, driers
      ‐ draggers, bags, rag-rolling materials, natural sponges, stipplers, other items for working scumble
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools and broken colour work equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce broken colour effects
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    20. Produce comb textured finishes
      COSVR347 This standard is about preparing the texturing material and producing texture finishes using combs, providing protection to the work area and providing all necessary preparation to surfaces that are to be textured, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, asbestos report, risk assessments, method statements, schedules and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health, including any highlighted by an asbestos report
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to mix, apply, brush and/or trowel, comb and clean
      8. use and maintain hand tools, power tools and associated equipment
      9. prepare materials and produce combed textured finishes to ceilings and/or walls to given working instructions of circle and/or fan pattern and one other manufacturers' recognised comb design
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by an asbestos survey, risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
      ‐ establish access requirements
      ‐ prepare previously textured, existing and new surfaces for texturing
      ‐ prepare texturing materials
      ‐ produce a circle and/or fan pattern design
      ‐ produce other comb designs as found in trade and manufacturers' literature
      ‐ work around electrical fittings and pipework
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ identify the working life of prepared materials
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools, power tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing comb textured finishes
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse atmospheric conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ powder-based and ready-mixed texturing materials
      ‐ primer and/or sealer
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ plant and access equipment
      ‐ hand tools, power tools and associated equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce comb textured finishes
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    21. Produce decorative ashlar work
      cosvr602 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting and preparing materials and associated equipment 4 providing protection to the work area 5 analysing surfaces for defects, proposing solutions and carrying out repairs 6 producing decorative ashlar work
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, current regulations, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to inspect, analyse, propose, repair, prepare, set out and mix
      8. use and maintain hand tools and associated equipment
      9. set out blocks, fix and remove tapes to architectural features to given working instructions
      • apply textured masonry paint
      • prepare water-borne glazes to match stone colours
      • apply veining
      • apply flat finish clear glazes
      • apply colour to mortar joints
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, current regulations, method statements, risk assessments and manufacturers' information
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling
      16. Maintenance
      • operative care of hand tools and associated equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ establish access requirements
      ‐ inspect surfaces for suitability, identify causes of faults and propose solutions
      ‐ carry out repairs
      ‐ prepare and clean surfaces for application
      ‐ select and prepare paint/glaze products
      ‐ set out ashlar work from a scale drawing and mask mortar joints
      ‐ produce differing stone effects
      ‐ produce individual stone effects
      ‐ set out work from a scale drawing for architectural features
      ‐ mask to apply ashlar block effect
      ‐ apply protective glaze
      ‐ determine the atmospheric condition and its influence on the process
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing decorative ashlar work
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ water-borne glazes and varnishes
      ‐ smooth and textured masonry paints
      ‐ pigments, stainers, solvents and driers
      ‐ equipment for setting out including chalk lines and laser beams
      ‐ protective sheeting and masking materials
      ‐ waste containers/bags
      ‐ hand and/or powered tools and equipment
      ‐ access equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce decorative ashlar work
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    22. Produce marbling effects
      COSVR652 This standard is about producing marbling effects, preparing and using materials, components, tools and equipment, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to mix, blend, pour, dilute, lay-on, stipple, soften, feather and wipe out
      8. use and maintain hand tools and associated equipment
      9. prepare high quality grounds and produce marbling effects using water-borne scumbles and/or solvent-borne scumbles to given working instructions on broad and linear work
      10. apply appropriate protective finish
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools tools and associated equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surface and bring up to suitable finish and ground
      ‐ prepare paint and/or scumble products (proprietary and self-produced)
      ‐ prepare brushes, rollers, specialised tools and equipment
      ‐ Produce marbling effects
      • apply marbling effects to broad and linear work
      ‐ complete work in stages
      ‐ apply appropriate protective coating to marbled work
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing marbling effects
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne proprietary and self-produced scumbles and scumble glazes
      ‐ paints, stainers, binders, solvents, pigments, driers, appropriate protective coatings
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools and equipment associated with marbling
      • methods of calculating quantity, including wastage associated with the method and procedure to produce marbling effects
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Heritage Skills (Construction)
    23. Produce quality replica marble finishes
      COSVR653 This standard is about producing finishes to replicate known marble types, preparing grounds, providing protection to the work area, selecting, preparing and using materials, compontents, tools and associated equipment, interpreting information, adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to mix, blend, pour, dilute, mask, lay-on, stipple, soften, feather, open-up, and wipe out
      8. use and maintain hand tools and associated equipment
      9. prepare high quality grounds and produce replica marble finishes on broad and linear work, by at least two distinct stages, using water-borne and/or solvent-borne scumble to given working instructions for at least two of the following
      • Carrara
      • Verte De Mer
      • Sienna
      10. apply appropriate protective coating
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and associated equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surface and bring to appropriate finish and ground colour
      ‐ identify materials for inclusion in scumbles
      ‐ prepare paint and/or scumble products (proprietary and self-produced)
      ‐ prepare brushes, specialised tools and equipment
      ‐ produce high quality replica marble finishes
      ‐ apply marble finishes to broad and linear work
      ‐ complete work in stages
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing quality replica marble finishes
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse atmospheric conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne proprietary scumbles and scumble glazes
      ‐ paints, stainers, binders, solvents, pigments, appropriate protective coating and driers
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools and ancillary equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce quality replica marble finishes
      • confirm resources and materials conform with the specification
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Senior Crafts (Construction)
    24. Produce quality replica wood grained finishes
      COSVR651 This standard is about producing wood grained finishes to replicate the natural grain of soft or hard wood timbers, providing protection to the work area and preparing grounds, preparing and using materials, components, tools and associated equipment, interpreting information, adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to mix, blend, pour, dilute, mask, lay-on, drag, soften, overgrain, flog, comb and wipe out
      8. use and maintain hand tools and associated equipment
      9. prepare high quality grounds and produce the following replica wood grained finishes on broad and linear work, by at least two distinct stages, using water-borne and/or solvent-borne scumble or other appropriate materials, to given working instructions
      • oak (any two): quarter sawn, heartwood, straight grain
      • mahogany (any two): heartwood, straight grain, feather cut
      10. apply appropriate protective coating
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and associated equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surface and bring to appropriate finish and ground colour
      ‐ identify materials for inclusion in scumbles or appropriate materials
      ‐ prepare paint and/or scumble products (proprietary and self-produced)
      ‐ prepare brushes, specialised tools and equipment
      ‐ produce high quality replica wood grained finishes for soft and hard woods
      ‐ apply to doors, panelling and linear and/or trim work
      ‐ complete work in stages
      ‐ identify how atmospheric conditions affect the coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing quality replica wood grained finishes
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne proprietary scumbles, scumble glazes and other appropriate materials
      ‐ paints, stainers, binders, solvents, pigments and protective coatings driers
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ plant and access equipment
      ‐ hand tools and ancillary equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce quality replica wood grained finishes
      • confirm resources and materials conform with the specification
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Senior Crafts (Construction)
    25. Produce stencilled designs using pre-cut stencil plates
      COSVR649 This standard is about using pre-cut stencil plates and applying paint to produce stencilled designs, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to protect, move, match, mix, pour, dilute, position, secure, apply and transfer
      8. use and maintain hand tools and associated equipment
      9. prepare high quality ground, set out and position pre-cut stencils to produce stencil designs using water-borne or solvent-borne coatings to linear runs and/or wall applications to given working instructions
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam and powder
      14. Hazards
      • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surface and bring up to suitable finish and/or ground
      ‐ prepare paint products
      ‐ prepare brushes, rollers, specialised tools and equipment
      ‐ set out and position pre-cut stencil plates
      ‐ apply stencil designs on surfaces of linear runs and broad areas
      ‐ apply stencil designs using brush, roller and spray equipment
      ‐ maintain the integrity of the stencil plate (cleanliness and structure)
      ‐ apply appropriate protective coating as required
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing stencilled designs
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse atmospheric conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water-borne and solvent-borne coatings
      ‐ stainers, solvents and/or thinners, driers and protective coatings
      ‐ pre-cut stencil plates
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ paint application equipment, stencilling tools and stencil setting-out equipment
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce stencil designs
      • confirm resources and materials conform with the specification
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Decorative Finishing and Industrial Painting Occupations (Construction)
    26. Produce straight wood grained effects
      COSVR650 This standard is about producing straight wood grained effects, preparing grounds, providing protection to the work area, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
      2. avoidance of risk by complying with the given information relating to all of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to mix, blend, pour, dilute, lay-on, drag, soften, flog, comb and wipe out
      8. use and maintain hand tools and associated equipment
      9. prepare high quality grounds and produce straight wood grained effects using water-borne scumbles and/or solvent-borne scumbles and other appropriate materials to given working instructions, relating to the following
      • doors or panelling
      • linear and/or trim work
      10. apply protective coating
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam and powder
      15. Hazards
      • those identified by risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and associated equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ establish access requirements
      ‐ check suitability of previously prepared surface and bring up to suitable finish and/or ground
      ‐ prepare paint and/or scumble products (proprietary and self-produced)
      ‐ prepare brushes, rollers, specialised tools and equipment
      ‐ produce straight wood graining effects for hard and soft woods
      ‐ apply to doors, panelling and linear and/or trim work
      ‐ apply appropriate protective coating for grained work
      ‐ identify how atmospheric conditions affect coatings and their application process
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow manufacturers' instructions
      ‐ work around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ inspect and use access equipment
      ‐ work at height
      ‐ use hand tools and associated equipment
      • team work and communication
      • needs of other occupations associated with producing straight wood grained effects
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ water-borne and solvent-borne proprietary scumbles, scumble glazes and other appropriate materials
      ‐ paints, stainers, binders, solvents, pigments, driers, protective coating
      ‐ protective sheeting and masking materials
      ‐ waste containers and/or bags
      ‐ access equipment
      ‐ hand tools and ancillary equipment associated with straight wood graining
      • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce straight wood grained effects
      • confirm resources and materials conform with the specification
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Decorative Finishing and Industrial Painting Occupations (Construction)
      2. Heritage Skills (Construction)
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    7. interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    7. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how personal protective equipment (PPE) should be used
    context
    1. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
    2. avoidance of risk by complying with the given information relating to all of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    3. selection of resources associated with own work
    • materials
    • tools and equipment
    4. protection of the work and its surrounding area from damage
    5. maintain a clear and tidy work space
    6. disposal of waste in accordance with current legislation
    7. demonstration of work skills to prepare, load, protect, communicate, measure, assemble, position, secure and clean
    8. use and maintain hand and power tools, air spray equipment and ancillary equipment
    9. set up and adjust spray equipment (high volume low pressure [HVLP] systems) to achieve the finish stated in the given working instructions, relating to
    • preparation of coatings
    • loading the system
    • monitoring and maintaining supply
    10. apply water-borne and/or solvent-borne coatings by high volume low pressure [HVLP] air spray systems to given working instructions for the following
    • broad work
    • linear and structural components
    11. check wet film thickness (as specified)
    12. shut down and clean out spray equipment
    13. implement shut down procedures
    • temporary shut down
    • final shut down, clean out and maintain spray equipment
    14. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    15. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    16. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities (to include air and fluid injection)
    17. Fire extinguishers
    • water, CO2, foam and powder
    18. Hazards
    • those identified by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
    19. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    20. Information
    • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with occupational requirements
    21. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards, people, and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    22. Maintenance
    • operative care of spray equipment, associated hand tools, power tools and ancillary equipment
    23. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
    ‐ establish access requirements
    ‐ check suitability of previously decorated or prepared surfaces
    ‐ provide protection by sheeting, masking and removing items
    ‐ select and assemble component parts for spraying equipment (high volume low pressure [HVLP] systems)
    ‐ prepare and apply coatings: single-pack and two-pack systems
    ‐ load, operate, maintain (during use) and monitor the paint spray equipment
    ‐ establish air-change requirements in confined areas
    ‐ assemble, set up, operate and shut down spray equipment
    ‐ use correct spray gun technique on broad areas, angles, linear items and complex structural features
    ‐ plan the safety of operatives and the general public from spraying activities
    ‐ identify and report spray equipment problems
    ‐ identify and rectify application problems
    ‐ measure wet film thickness with gauges
    ‐ shut down, clean, maintain and store equipment
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ identify the working life of prepared materials
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacture instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ work at height
    ‐ inspect and use access equipment
    ‐ use hand tools and ancillary equipment
    • team work and communication
    • needs of other occupations associated with applying coatings by the air spray method
    24. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    25. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    26. Protect work
    • protect work against damage from general workplace activities, other occupations, members of the public and adverse weather conditions
    27. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ water-borne and solvent-borne coatings
    ‐ masking materials: masking tape, masking paper, dust sheets, masking shield
    ‐ two-pack coatings (base, activator and solvents)
    ‐ protective sheeting
    ‐ access equipment
    ‐ hand tools, wet film thickness gauges and air spray equipment (high volume low pressure [HVLP] systems) and ancillary equipment
    • methods of calculating the quantity, including wastage of materials required associated with the method and procedure to apply coatings by the air spray method
    • confirm resources and materials conform with the specification
    28. Security procedures
    • site, workplace, company, operative and vehicles
    29. interpretation of drawings, specifications, current regulations, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out.
    30. use and maintain hand and power tools, airless spray equipment and ancillary equipment
    31. set up and adjust spray equipment to achieve the finish stated in the given working instructions, relating to the following
    • preparation of coatings
    • loading the system
    • monitor and maintain supply
    32. apply water-borne and/or solvent-borne coatings by airless spray to given working instructions for the following
    • broad work
    • linear and structural components
    33. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities (to include fluid injection)
    34. Maintenance
    • operative care of hand tools, power tools, spray equipment and ancillary equipment
    35. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously decorated and/or prepared surfaces
    ‐ provide protection by sheeting, masking and removing items
    ‐ select and assemble component parts for paint spraying equipment
    ‐ prepare and apply coatings: single pack and/or two pack systems
    ‐ load, operate, maintain (during use) and monitor the paint spray equipment
    ‐ establish air-change requirements in confined areas
    ‐ assemble, set up, operate and shut down spray equipment
    ‐ use correct spray gun technique on broad areas and complex structural features
    ‐ implement safety procedures to protect operatives and the general public from spraying activities
    ‐ identify and report spray equipment problems
    ‐ identify and rectify application problems
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ identify the working and pot life of materials prepared for use
    ‐ measure wet film thickness
    ‐ shut down, clean, maintain and store equipment
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturer's instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and ancillary equipment
    • team work and communication
    • needs of other occupations associated with applying coatings by the airless spray method
    36. Protect work
    • protect work against damage from spraying operations, general workplace activities, other occupations, members of the public and adverse weather conditions
    37. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne coatings
    ‐ masking materials: masking tape, masking paper, dust sheets, masking shield
    ‐ two-pack coatings (base, activator and solvent)
    ‐ protective sheeting
    ‐ plant and access equipment
    ‐ hand tools, power tools, wet film thickness gauges, airless spray equipment and ancillary equipment
    • methods of calculating quantity, length, area and wastage of materials required associated with the method and procedure to apply coatings by the airless spray method
    • confirm resources and materials conform with the specification
    38. interpretation of drawings, specifications, current regulations, asbestos report, risk assessments, method statements, schedules and manufacturers' information related to the work to be carried out.
    39. avoidance of risk by complying with the given information relating to all of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health, including any highlighted by an asbestos report
    40. demonstration of work skills to mix, lay-on, manipulate, clean, wash, measure, fill and smooth
    41. use and maintain hand and power tools and associated equipment
    42. mix and apply coatings to given working instructions and produce the following textured finishes
    • stippled design
    • one other manufacturers' recognised design produced by brush and/or stippler and/or roller
    43. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    44. Hazards
    • those identified by an asbestos survey, risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
    45. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards, people and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    46. Maintenance
    • operative care of hand tools, power tools and associated equipment
    47. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ prepare surfaces for texturing (new and previously textured)
    ‐ produce a range of manufacturers' recognised brush, stippler and roller textured finishes
    ‐ prepare texturing coatings
    ‐ lay-on texturing material to surfaces
    ‐ work around electrical fittings and pipework
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ identify the working life of prepared materials
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with the application of coatings to produce textured finishes
    48. Protect work
    • protect work against damage from general workplace activities, other occupations, members of the public and atmospheric weather conditions
    49. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ powder-based and ready-mixed texturing materials
    ‐ primers and sealers
    ‐ access equipment
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ texturing tools and equipment
    • methods of calculating the quantity, including wastage of materials required associated with the method and procedure to apply coatings to produce textured finishes
    • confirm resources and materials conform with the specification
    50. demonstration of work skills to cut, pick-up, lay-on, burnish and seal when required
    51. use and maintain hand tools and associated equipment
    52. apply appropriate barrier coat as required
    53. apply appropriate gold size, loose leaf metal and transfer metal, skew and burnish to given working instructions, relating to the following areas
    • flat areas
    • detailed and/or ornate areas
    54. Maintenance
    • operative care of hand tools and associated equipment
    55. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surfaces
    ‐ clean surfaces for application
    ‐ prepare and apply suitable barrier coat when required
    ‐ identify starting and finishing points
    ‐ prepare and apply solvent-borne and water-borne gold size and loose leaf metal and transfer metal to flat and ornate surfaces
    ‐ remove barrier coat from finished work
    ‐ skew surplus materials
    ‐ burnish metal surfaces
    ‐ apply protective coatings when required
    ‐ identify how atmospheric conditions affect gold size, protective coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and associated equipment
    • team work and communication
    • needs of other occupations associated with applying metal leaf to surfaces
    56. Protect work
    • protect work against damage from general workplace activities, other occupations, members of the public and adverse atmospheric conditions
    57. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ loose leaf metal and transfer metal
    ‐ gold sizes
    ‐ barrier coats and protective coatings
    ‐ cotton wool
    ‐ waste containers and/or bags and skewing bags
    ‐ access equipment
    ‐ hand tools and ancillary equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to apply metal leaf to surfaces
    • confirm resources and materials conform with the specification
    58. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    59. demonstration of work skills to match, mix, pour, dilute, load, lay-on, lay-off and cut-in
    60. apply water-borne and/or solvent-borne coatings to internal and/or external surfaces for industrial and/or non-industrial situations, to given working instructions for trim, broad areas and structural and architectural work by brush and/or roller
    61. Hazards
    • identify by risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
    62. Maintenance
    • operative care of brushes, rollers, and associated tools and equipment
    63. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously decorated or prepared surfaces
    ‐ prepare and apply water-borne, solvent-borne and two-pack coatings by brush and roller
    ‐ coat broad areas and structural and/or architectural features
    ‐ stripe-coat surface features (industrial environment)
    ‐ test wet and dry film thickness
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ identify the working and pot life of materials prepared for use
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ work at height
    ‐ inspect and use access equipment
    ‐ use appropriate brushes, rollers and associated tools and equipment
    • team work and communication
    • needs of other occupations associated with applying surface coatings systems by brush and roller and members of the public who may be affected
    64. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne coatings
    ‐ primers, sealers, intermediate coatings (undercoats) and finishes (single- and two-pack coatings)
    ‐ single-product systems (e.g. emulsions, varnishes, timber preservative treatments)
    ‐ specialist coatings
    ‐ solvents and/or thinners
    ‐ appropriate brushes, rollers and other associated equipment
    ‐ protective sheeting and masking materials
    ‐ plant and access equipment
    ‐ hand tools and associated equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to apply surface coatings by brush and roller
    • confirm resources and materials conform with the specification
    65. demonstration of work skills to shade, measure, cut, mix and apply, fold, position and fix, trim and clean off
    66. establish start and finish point, plan, cut and hang to sequence wide-width wallcoverings, and confirm working instructions and/or manufacturers' instructions to surfaces including broad areas with internal, external angles, reveals and features
    67. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surfaces
    ‐ prepare appropriate primer, sealer and adhesives
    ‐ prepare and hang non-standard width wallcoverings to surfaces
    ‐ check manufacturers' instructions and form appropriate joints using joint cutter or protective strip, knife and straight-edge
    ‐ work to broad surfaces including areas with reveals and internal and external angles
    ‐ work around electrical fittings and pipework
    ‐ keep the material and adjacent surfaces clean
    ‐ provide information for Building Information Modelling (BIM)
    • recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use tools and associated equipment
    • team work and communication
    • needs of other occupations associated with papering operations
    68. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ primer and sealer
    ‐ adhesives
    ‐ non-standard width wallcoverings
    ‐ protective sheeting
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools, power tools and associated equipment
    • methods of calculating the quantity of materials, including wastage associated with the method and procedure for papering operations
    • confirm resources and materials conform with the specification
    69. demonstration of work skills to shade, measure, match and cut, mix and apply, fold, position, fix, trim, handle and clean-off
    70. hang at least three different specialised wallcoverings from the following: fabrics, Lincrusta, hand-print, flock, murals including digital prints, hessian, wool and/or silk strand, metallic, to given working instructions to surfaces with internal and external angles
    71. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
    ‐ establish access requirements
    ‐ check suitability of surface to receive wallcoverings
    ‐ prepare adhesives and/or pastes
    ‐ protect specialised wallcoverings when handling
    ‐ prepare and hang fabrics, Lincrusta, hand-prints, flock, murals including digital prints, hessian, wool and/or silk strand and metallic
    ‐ work to broad surfaces including reveals and internal and external angles
    ‐ work around electrical fittings and pipework
    ‐ keep the wallcoverings' surface and adjacent surfaces clean
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and ancillary equipment
    • team work and communication
    • needs of other occupations associated with hanging specialised paper wallcoverings
    72. Protect work
    • protect work against damage from general workplace activities, other occupations, members of the public and atmospheric conditions
    73. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ surface preparation materials
    ‐ appropriate pastes and/or adhesives
    ‐ specialised wallcoverings
    ‐ protective sheeting for the work area, appropriate glove type
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools and associated equipment for specialised wallcoverings
    • methods of calculating quantity, including wastage associated with the method and procedure to hang specialised paper wallcoverings
    • confirm resources and materials conform with the specification
    74. selection of resources associated with own work
    • materials and components
    • tools and equipment
    75. demonstration of work skills to shade, measure, match and cut, mix and apply, fold, position, fix, trim and clean-off
    76. establish start and finish point and hang standard papers of substantial length to given working instructions to the following areas
    • ceilings with any type of paper
    • walls with both internal and external angles using foundation papers (cross), textured and/or relief and patterned finishing papers
    77. Hazards
    • those identified by risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
    78. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of surface to receive wallcoverings
    ‐ prepare and apply pastes and adhesives
    ‐ prepare and hang paper to ceilings
    ‐ prepare and hang foundation paper, textured and/or relief and patterned finished wallcoverings
    ‐ work to reveals and internal and external angles
    ‐ work around electrical fittings and pipework
    ‐ keep paper and adjacent surfaces clean
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with hanging wallcoverings
    79. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ surface preparation materials
    ‐ pastes and adhesives
    ‐ wallpapers
    ‐ protective sheeting
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools, power tools and associated equipment
    • methods of calculating the quantity, and including wastage of materials associated with the method and procedure to hang wallcoverings
    • confirm resources and materials conform with the specification
    80. demonstration of work skills to shade, measure, match and cut, mix and apply adhesive, fold, position, fix, trim and clean-off
    81. use and maintain hand tools, power tools and associated equipment
    82. establish start and finish point and hang substantial length foundation or finishing wallcoverings to given working instructions for at least three of the following, including at least one with a matching patterned wallcovering
    • sloping ceilings
    • free-standing columns and/or pillars
    • stairwells
    • ceilings (above average span)
    • alcoves and/or niches and/or arches
    • complex structural wall features including internal and external angles
    • work around electrical fittings and pipework
    83. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of surface to receive wallcovering
    ‐ prepare pastes and adhesives
    ‐ prepare and hang matching patterned wallcovering to ceilings (above average span)
    ‐ prepare and hang foundation, textured and/or relief and patterned finished wallcoverings
    ‐ prepare and hang wallcoverings to: sloping ceilings, free-standing columns and/or pillars, stairwells, complex structural features including internal and external angles, ceilings of above average span, alcoves, niches and arches
    ‐ work around electrical fittings and pipework
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with hanging wallcoverings to complex surfaces
    84. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ surface preparation materials
    ‐ pastes and adhesives
    ‐ wallcoverings
    ‐ protective sheeting
    ‐ waste container and/or bags
    ‐ plant and access equipment
    ‐ hand tools, power tools and associated equipment
    • methods of calculating quantity and length, including wastage associated with the method and procedure to hang wallcoverings to complex surfaces
    • confirm resources and materials conform with the specification
    85. demonstration of work skills to level, measure, cut, apply adhesive, fix, joint, secure, fill, smooth and clean
    86. cut and install coving and decorative mouldings to form straight runs and internal and external angles to given working instructions
    87. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ prepare surfaces for coving and decorative mouldings, including lightweight centre piece installation
    ‐ prepare, cut and secure coving and decorative mouldings, including lightweight centre pieces and finish joints
    ‐ identify and prepare adhesives
    ‐ work around electrical fittings and pipework
    ‐ identify how atmospheric conditions affect the installations and their application
    ‐ identify the working life of prepared materials
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the manufacturers' intructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with installing coving and decorative mouldings
    88. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ primer and/or sealers
    ‐ adhesives
    ‐ coving
    ‐ decorative mouldings and lightweight centre-pieces
    ‐ access equipment
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ fixings, coving tools and equipment
    • methods of calculating the quantity, including wastage of materials required associated with the method and procedure to install coving and decorative mouldings
    • confirm resources and materials conform with the specification
    89. demonstration of work skills to assemble, prepare, load, operate, protect and communicate
    90. use, clean and maintain hand and power tools, material supply equipment and ancillary equipment
    91. operate abrasive blast cleaning equipment in support of the abrasive blast cleaner to the given working instructions, relating to the following
    • preparation of abrasives
    • loading the system
    • monitoring and maintaining supply
    92. shut down and clean the abrasive blast cleaning equipment
    • implement shut down procedures
    • temporary shut down
    • final shut down, and clean out abrasive blast cleaning equipment
    93. Maintenance
    • operative care of hand tools, power tools, material supply equipment and ancillary equipment
    94. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
    ‐ establish access requirements
    ‐ assemble component parts
    ‐ identify and prepare abrasives
    ‐ load hoppers
    ‐ operate, monitor and maintain (during use) the abrasive blast cleaning equipment
    ‐ shut-down, clean and store equipment
    ‐ apply and remove protective and masking products to maintain the integrity of the work
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturer's instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and ancillary equipment
    • team work and communication
    • needs of other occupations associated with abrasive blasting operations
    95. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    96. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ the materials for protecting and masking the work area
    ‐ blast cleaning equipment
    ‐ blast media
    ‐ lighting and signage
    ‐ plant and access equipment
    ‐ hand tools, power tools, surface profile testing equipment and ancillary equipment
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure for abrasive blasting operations
    • confirm resources and materials conform with the specification
    97. demonstration of work skills to assemble, prepare, load, protect and communicate
    98. use and maintain hand and power tools, material supply equipment and ancillary equipment
    99. set up, adjust and operate paint spraying equipment in support of the paint sprayer to the given working instructions, relating to the following
    • preparation of coatings
    • loading the system
    • monitoring and maintaining supply
    100. shut down and clean out paint spraying equipment
    101. Information
    • drawings, specifications, current legislation, schedules, risk assessments, method statements, manufacturers' information, official guidance and current regulations governing buildings associated with spray painter's instructions and occupational requirements
    102. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ assemble component parts to form paint spraying equipment
    ‐ prepare coatings: single-pack and two-pack systems
    ‐ load material containers
    ‐ apply and remove masking products to maintain the integrity of the work
    ‐ operate, monitor and maintain (during use) the paint spraying equipment
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and ancillary equipment
    ‐ shut down, clean and store equipment
    • team work and communication
    • needs of other occupations associated with operating equipment in support of the paint sprayer, and members of the public who may be affected
    103. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne coatings
    ‐ masking materials: masking tape, masking paper, dust sheets, masking shield
    ‐ two-pack coatings (base, activator and solvent)
    ‐ protective sheeting
    ‐ plant and access equipment
    ‐ hand tools, paint spraying equipment and ancillary equipment
    • methods of calculating quantity, including wastage of materials associated with the method and procedure for paint spraying operations
    • confirm resources and materials conform with the specification
    104. avoidance of risk by complying with the given information relating to all of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health including those posed by lead and other existing industrial coatings
    105. demonstration of work skills to assemble, prepare, load, communicate, position, profile, fill, check, fit, set-up, shut down, protect and blast
    106. use and maintain hand tools, power tools, blast cleaning equipment and ancillary equipment
    107. set up abrasive blast cleaning equipment
    108. operate blast cleaning equipment to achieve the required standard as stated in the given working instructions, relating to the following
    • preparation of abrasives
    • loading the system
    • monitoring and maintaining supply
    109. prepare the following surfaces using two types of abrasive media for each
    • metal surfaces to the specified profile
    • masonry surfaces
    110. shut down and clean out the blast cleaning equipment
    111. dismantle blast cleaning equipment
    112. Maintenance
    • operative care of hand tools, power tools, blast cleaning equipment and ancillary equipment
    113. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ establish suitable atmospheric conditions
    ‐ establish lighting requirements
    ‐ mask surfaces
    ‐ assemble component parts
    ‐ identify and prepare abrasives
    ‐ plan the safeguard of operatives and the general public from blast cleaning activities
    ‐ prepare, load, operate, maintain (during use) and monitor the abrasive blast cleaning equipment
    ‐ monitor blast media effect on the surface to achieve the required standard of surface preparation, profile and cleanliness
    ‐ remove toxic and non-toxic surface layers
    ‐ monitor the protective integrity of PPE/RPE during work
    ‐ evaluate contamination and/or deterioration of newly blasted surfaces and understand the timing constraints for primer application
    ‐ close-down, dismantle, clean and store equipment
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and ancillary equipment
    • team work and communication
    • needs of other occupations associated with preparing surfaces by abrasive blast cleaning
    114. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ blast media
    ‐ lighting and signage
    ‐ protective sheeting and masking materials
    ‐ abrasive blast cleaning equipment
    ‐ plant and access equipment
    ‐ hand tools, power tools, surface profile testing equipment, blast cleaning and ancillary equipment
    • methods of calculating quantity, including wastage of materials associated with the method and procedure to prepare surfaces by abrasive blast cleaning
    • confirm resources and materials conform with the specification
    115. demonstration of work skills to wash, strip and/or scrape, abrade and key, mix, fill, level and/or flatten and brush-down
    116. prepare, prime and seal exterior and/or interior surfaces for industrial and/or non-industrial situations to given working instructions for the following
    • bare substrates and previously painted and/or decorated surfaces in sound condition including surface defects
    • removal of existing covering and/or material where required
    117. Fire extinguishers
    • water, CO2, foam, powder and their uses
    118. Hazards
    • identify by visual inspection and use risk assessments, method statements, manufacturers' technical information, statutory regulations and official guidance
    119. Legislation and official guidance
    • this relates to the employer's responsibilities regarding potential accidents, health hazards, people, and the environment, whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    120. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surfaces
    ‐ prepare bare, untreated substrates
    ‐ prepare previously treated surfaces in sound condition
    ‐ prepare previously treated surfaces with defects
    ‐ remove surface contamination
    ‐ identify and report potentially toxic and/or hazardous materials
    ‐ remove toxic and/or hazardous materials from surfaces
    ‐ remove existing wallcoverings
    ‐ remove defective coatings from timber, brick and/or stone and/or concrete, plaster and metal
    ‐ fill, level and abrade surfaces
    ‐ apply appropriate primer or sealer to bare substrates
    ‐ apply special preparatory treatments to prepared surfaces
    ‐ work around electrical fittings and pipework
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required, including traditional buildings (pre 1919), and report accordingly
    ‐ have an awareness of structures of special interest, traditional build and historical significance and the impact of your work on these
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with preparing surfaces for painting and/or decorating
    121. Programme
    • protect work against damage from general workplace activities, other occupations, members of the public, and adverse weather conditions
    122. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ protective sheets and masking materials
    ‐ degreasing agents for the removal of contaminates
    ‐ cleaning agents
    ‐ paint stripping materials and equipment
    ‐ fillers (single- and two-pack)
    ‐ abrasives
    ‐ surface treatment materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools, power tools and associated equipment
    • methods of calculating quantity of materials, including wastage associated with the method and procedure to prepare surfaces for painting and/or decorating
    • confirm resources and materials conform with the specification
    123. demonstration of work skills to protect, match, scale, draw, cut out, set out, mix, pour, dilute, position, secure, apply, maintain and transfer
    124. form, manufacture and set out complex single-plate and multi-plate stencils
    125. position, register and produce stencil designs on surfaces of linear runs and/or broad areas using water-borne and/or solvent-borne paints to given working instructions
    126. Maintenance
    • operative care of hand tools, power tools and associared equipment
    127. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously decorated or prepared surface and bring up to suitable finish/ground
    ‐ form, manufacture and set out single-plate and multi-plate stencils, including ties
    ‐ adjust dilution of coating to appropriate viscosity
    ‐ register and produce stencil designs using water-borne and solvent-borne paints for linear runs and broad area applications
    ‐ produce graduated effects by brush, sponge and spray
    ‐ maintain the integrity of the stencil plate (cleanliness and structure)
    ‐ apply protective coating as required
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing and applying complex stencils
    128. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne coatings
    ‐ stencil plate materials
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools, power tools and associated equipment
    • methods of calculating quantity of materials required associated with the method and procedure to produce and apply complex stencils
    • confirm resources and materials conform with the specification
    129. demonstration of work skills to protect, match, mix, pour, dilute, lay-on, lay-off, cut-in, roll, bag, drag, stipple and wipe off
    130. prepare high quality ground and produce broken colour effects to broad and linear and/or trim areas, using water-borne or solvent-borne scumbles (proprietary and/or self-produced), to given working instructions for at least two of the following
    • rag-rolling
    • bagging
    • dragging
    • brush and sponge stippling
    • wiping-off relief surfaces
    • colour washing
    131. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surface and bring up to suitable finish and/or ground
    ‐ identify and prepare paint and/or scumble products (proprietary and self-produced)
    ‐ prepare brushes, rollers, specialised tools and equipment
    ‐ produce broken colour effects of rag-rolling, bagging, dragging, brush and sponge stippling, wiping-off relief surfaces and colour washing
    ‐ decorate broad and linear areas
    ‐ apply appropriate protective coating over decorative effects if required
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, portable power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing broken colour effects
    132. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne proprietary scumbles and scumble glazes
    ‐ paints, stainers, binders, solvents and/or thinners, pigments, protective coating, driers
    ‐ draggers, bags, rag-rolling materials, natural sponges, stipplers, other items for working scumble
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools and broken colour work equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce broken colour effects
    • confirm resources and materials conform with the specification
    133. interpretation of drawings, specifications, current regulations, asbestos report, risk assessments, method statements, schedules and manufacturers' information related to the work to be carried out
    134. demonstration of work skills to mix, apply, brush and/or trowel, comb and clean
    135. prepare materials and produce combed textured finishes to ceilings and/or walls to given working instructions of circle and/or fan pattern and one other manufacturers' recognised comb design
    136. Hazards
    • those identified by an asbestos survey, risk assessments, methods of work, manufacturers' technical information, statutory regulations and official guidance
    137. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to:
    ‐ establish access requirements
    ‐ prepare previously textured, existing and new surfaces for texturing
    ‐ prepare texturing materials
    ‐ produce a circle and/or fan pattern design
    ‐ produce other comb designs as found in trade and manufacturers' literature
    ‐ work around electrical fittings and pipework
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ identify the working life of prepared materials
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools, power tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing comb textured finishes
    138. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ powder-based and ready-mixed texturing materials
    ‐ primer and/or sealer
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ plant and access equipment
    ‐ hand tools, power tools and associated equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce comb textured finishes
    • confirm resources and materials conform with the specification
    139. demonstration of work skills to mix, blend, pour, dilute, lay-on, stipple, soften, feather and wipe out
    140. prepare high quality grounds and produce marbling effects using water-borne scumbles and/or solvent-borne scumbles to given working instructions on broad and linear work
    141. apply appropriate protective finish
    142. Maintenance
    • operative care of hand tools tools and associated equipment
    143. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surface and bring up to suitable finish and ground
    ‐ prepare paint and/or scumble products (proprietary and self-produced)
    ‐ prepare brushes, rollers, specialised tools and equipment
    ‐ Produce marbling effects
    • apply marbling effects to broad and linear work
    ‐ complete work in stages
    ‐ apply appropriate protective coating to marbled work
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing marbling effects
    144. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne proprietary and self-produced scumbles and scumble glazes
    ‐ paints, stainers, binders, solvents, pigments, driers, appropriate protective coatings
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools and equipment associated with marbling
    • methods of calculating quantity, including wastage associated with the method and procedure to produce marbling effects
    • confirm resources and materials conform with the specification
    145. demonstration of work skills to mix, blend, pour, dilute, mask, lay-on, stipple, soften, feather, open-up, and wipe out
    146. prepare high quality grounds and produce replica marble finishes on broad and linear work, by at least two distinct stages, using water-borne and/or solvent-borne scumble to given working instructions for at least two of the following
    • Carrara
    • Verte De Mer
    • Sienna
    147. apply appropriate protective coating
    148. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surface and bring to appropriate finish and ground colour
    ‐ identify materials for inclusion in scumbles
    ‐ prepare paint and/or scumble products (proprietary and self-produced)
    ‐ prepare brushes, specialised tools and equipment
    ‐ produce high quality replica marble finishes
    ‐ apply marble finishes to broad and linear work
    ‐ complete work in stages
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing quality replica marble finishes
    149. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne proprietary scumbles and scumble glazes
    ‐ paints, stainers, binders, solvents, pigments, appropriate protective coating and driers
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools and ancillary equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce quality replica marble finishes
    • confirm resources and materials conform with the specification
    150. demonstration of work skills to mix, blend, pour, dilute, mask, lay-on, drag, soften, overgrain, flog, comb and wipe out
    151. prepare high quality grounds and produce the following replica wood grained finishes on broad and linear work, by at least two distinct stages, using water-borne and/or solvent-borne scumble or other appropriate materials, to given working instructions
    • oak (any two): quarter sawn, heartwood, straight grain
    • mahogany (any two): heartwood, straight grain, feather cut
    152. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surface and bring to appropriate finish and ground colour
    ‐ identify materials for inclusion in scumbles or appropriate materials
    ‐ prepare paint and/or scumble products (proprietary and self-produced)
    ‐ prepare brushes, specialised tools and equipment
    ‐ produce high quality replica wood grained finishes for soft and hard woods
    ‐ apply to doors, panelling and linear and/or trim work
    ‐ complete work in stages
    ‐ identify how atmospheric conditions affect the coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing quality replica wood grained finishes
    153. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne proprietary scumbles, scumble glazes and other appropriate materials
    ‐ paints, stainers, binders, solvents, pigments and protective coatings driers
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ plant and access equipment
    ‐ hand tools and ancillary equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce quality replica wood grained finishes
    • confirm resources and materials conform with the specification
    154. demonstration of work skills to protect, move, match, mix, pour, dilute, position, secure, apply and transfer
    155. prepare high quality ground, set out and position pre-cut stencils to produce stencil designs using water-borne or solvent-borne coatings to linear runs and/or wall applications to given working instructions
    156. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surface and bring up to suitable finish and/or ground
    ‐ prepare paint products
    ‐ prepare brushes, rollers, specialised tools and equipment
    ‐ set out and position pre-cut stencil plates
    ‐ apply stencil designs on surfaces of linear runs and broad areas
    ‐ apply stencil designs using brush, roller and spray equipment
    ‐ maintain the integrity of the stencil plate (cleanliness and structure)
    ‐ apply appropriate protective coating as required
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing stencilled designs
    157. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water-borne and solvent-borne coatings
    ‐ stainers, solvents and/or thinners, driers and protective coatings
    ‐ pre-cut stencil plates
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ paint application equipment, stencilling tools and stencil setting-out equipment
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce stencil designs
    • confirm resources and materials conform with the specification
    158. demonstration of work skills to mix, blend, pour, dilute, lay-on, drag, soften, flog, comb and wipe out
    159. prepare high quality grounds and produce straight wood grained effects using water-borne scumbles and/or solvent-borne scumbles and other appropriate materials to given working instructions, relating to the following
    • doors or panelling
    • linear and/or trim work
    160. apply protective coating
    161. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ establish access requirements
    ‐ check suitability of previously prepared surface and bring up to suitable finish and/or ground
    ‐ prepare paint and/or scumble products (proprietary and self-produced)
    ‐ prepare brushes, rollers, specialised tools and equipment
    ‐ produce straight wood graining effects for hard and soft woods
    ‐ apply to doors, panelling and linear and/or trim work
    ‐ apply appropriate protective coating for grained work
    ‐ identify how atmospheric conditions affect coatings and their application process
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow manufacturers' instructions
    ‐ work around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ inspect and use access equipment
    ‐ work at height
    ‐ use hand tools and associated equipment
    • team work and communication
    • needs of other occupations associated with producing straight wood grained effects
    162. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ water-borne and solvent-borne proprietary scumbles, scumble glazes and other appropriate materials
    ‐ paints, stainers, binders, solvents, pigments, driers, protective coating
    ‐ protective sheeting and masking materials
    ‐ waste containers and/or bags
    ‐ access equipment
    ‐ hand tools and ancillary equipment associated with straight wood graining
    • methods of calculating quantity, including wastage of materials required associated with the method and procedure to produce straight wood grained effects
    • confirm resources and materials conform with the specification
    163. interpretation of specifications, current regulations/legislation, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
    164. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of personal protective equipment (PPE)
    • safe use of access equipment
    • safe use and storage of products, tools and equipment (with emphasis on sharp bladed knives)
    165. minimise damage and maintain a clean work space
    166. disposal of waste in accordance with legislation
    167. demonstration of work skills to inspect, analyse, propose, repair, shade, trim, measure, match, cut, mix, apply, fold, position, fix and clean-off
    168. set out, prepare and hang handprints and lincrusta wall coverings to given working instructions
    • selvedge removal by knife and straight edge and/or trimming tool and straight edge
    • hand block prints to columns, pillars, internal/external angles and arches
    • hang lincrusta to staircases with raking cuts and/or joints
    169. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
    170. Hazards
    • those identified by risk assessment (with emphasis on sharp blades), method of work, manufacturers technical information, statutory regulations and official guidance
    171. Information
    • specifications, current regulations/legislation, method statements, risk assessments and manufacturers' information
    172. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling
    173. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ establish access requirements
    ‐ inspect and analyse surfaces for defects
    ‐ propose solutions for defects
    ‐ carry out repairs
    ‐ prepare wall coverings and adhesives
    ‐ hand trim handprints and lincrusta
    ‐ prepare, set out and hang to free standing columns/pillars, staircases, walls with both internal and external angles, alcoves, niches and arches
    ‐ use hand tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with hanging hand trimmed wall coverings
    174. personal protective equipment (PPE)
    • occupational use, types, purpose of each type and work situations
    175. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ sealers and adhesives
    ‐ wall coverings
    ‐ protective sheeting and masking materials
    ‐ waste containers/bags
    ‐ access equipment
    ‐ hand trimming tools and associated equipment for specialist wall coverings
    • methods of calculating quantity of materials reqquired associated with the method/procedure to hang hand trimmed wall coverings
    176. Security procedures
    • site, workplace, company and operative
    177. interpretation of specifications, schedules, current regulations, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
    178. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of personal protective equipment (PPE)
    • safe use of access equipment
    • safe use and storage of products, tools and equipment
    179. selection of resources associated with own work
    • recipes and materials
    • tools and equipment
    180. demonstration of work skills to inspect, analyse, propose mix and measure
    181. mix raw materials, colour match to an existing sample and apply the following to given working instructions
    • lime wash
    • oil bound distemper
    • soft distemper
    • lead paints
    • flat oil paints
    • linseed oil based paints
    182. Hazards
    • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
    183. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations
    184. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ establish access requirements
    ‐ identify surfaces for suitability and causes of faults; and propose solutions
    ‐ mix from raw materials, colour match and apply lime wash, oil bound distemper, soft distemper, lead paints, flat oil paints and linseed oil based paints
    ‐ coat broad areas, linear, trim, narrow runs and detailed, complex structural/architectural features
    ‐ identify types and suitability of stainers and colourants
    ‐ explain the effect on the paint colour by the use of selected stains
    ‐ select and apply by brush traditional coatings
    ‐ understand the working life of prepared materials
    ‐ determine the atmospheric condition and its influence on the process
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with mixing, colour matching and applying specialist traditional paints
    185. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ raw materials
    ‐ traditional paints, including lime wash, oil bound distemper, soft distemper, lead paints, flat oil paints and linseed oil based paints
    ‐ primers, sealers, undercoats, finishes, solvents and thinners
    ‐ brushes and other associated equipment
    ‐ protective sheeting and masking materials
    ‐ access equipment
    ‐ hand tools and associated equipment
    • methods of calculating the quantity of materials required associated with the method/procedure of mixing, colour matching and applying specialist traditional paints
    186. interpretation of drawings, specifications, schedules, current regulations/legislation, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
    187. demonstration of work skills to enlarge, reduce, copy, trace and cut
    188. produce and apply specialist stencilling to given working instructions to
    • produce stencil plates by hand from the original design
    • trace from an existing complex design and produce plates by hand
    189. set out and apply complex designs (to areas including reveals)
    190. use multi plates (minimum two overlays)
    191. use diaper pattern (minimum one overlay)
    192. Information
    • drawings, specifications, method statements, risk assessments, manufacturers' information and current regulations/legislation
    193. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ establish access requirements
    ‐ clean/prepare surfaces for stencil application
    ‐ carry out copying by enlargement/reduction and tracing
    ‐ set out and form multi-plate stencils
    ‐ cut stencils by hand
    ‐ register and apply stencil designs, to include diaper pattern, using water-borne and/or solvent-borne paints for full wall application
    ‐ set out to architectural features including windows reveals
    ‐ use hand tools, power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing and applying specialist stencilling
    194. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ water-borne and solvent borne paints
    ‐ copying, enlarging, reducing and tracing materials
    ‐ stencil plate materials
    ‐ stencil knives, hot wire cutters, lasers and computers
    ‐ protective sheeting and masking materials
    ‐ waste containers/bags
    ‐ access equipment
    ‐ hand tools and associated equipment
    • methods of calculating quantity of materials required associated with the method/procedure to produce and apply specialist stencilling
    195. interpretation of drawings, specifications, schedules, current regulations, method statements and/or risk assessments and manufacturers' information related to the work to be carried out
    196. demonstration of work skills to inspect, analyse, propose, repair, prepare, set out and mix
    197. set out blocks, fix and remove tapes to architectural features to given working instructions
    • apply textured masonry paint
    • prepare water-borne glazes to match stone colours
    • apply veining
    • apply flat finish clear glazes
    • apply colour to mortar joints
    198. Information
    • drawings, specifications, schedules, current regulations, method statements, risk assessments and manufacturers' information
    199. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ establish access requirements
    ‐ inspect surfaces for suitability, identify causes of faults and propose solutions
    ‐ carry out repairs
    ‐ prepare and clean surfaces for application
    ‐ select and prepare paint/glaze products
    ‐ set out ashlar work from a scale drawing and mask mortar joints
    ‐ produce differing stone effects
    ‐ produce individual stone effects
    ‐ set out work from a scale drawing for architectural features
    ‐ mask to apply ashlar block effect
    ‐ apply protective glaze
    ‐ determine the atmospheric condition and its influence on the process
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing decorative ashlar work
    200. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ water-borne glazes and varnishes
    ‐ smooth and textured masonry paints
    ‐ pigments, stainers, solvents and driers
    ‐ equipment for setting out including chalk lines and laser beams
    ‐ protective sheeting and masking materials
    ‐ waste containers/bags
    ‐ hand and/or powered tools and equipment
    ‐ access equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce decorative ashlar work
  4. Draughtspersons
    responsibility
    1. Produce cad setting out details
      cosvr28 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing setting out details and/or working drawings using computer aided design (CAD)
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of visual display unit equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. demonstration of work skills to input data using a keyboard, operate mouse, customise settings, file manage, back-up information, enhance features, code components and multi-layer details
      5. produce CAD setting out details, by use of pre-developed programme to given working instructions for
      • products straight in plan and elevation
      • products with single curvature details
      6. produce working drawings
      7. produce cutting lists, with materials
      8. monitor and validate accuracy of output
      9. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      10. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      11. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      12. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ correct position and type of workstation equipment (anti-glare monitor, mouse arm supports, seat, keyboard)
      13. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings
      14. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      15. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out by CAD; products straight in plan and elevation
      ‐ set out by CAD; products with single curvature details
      ‐ monitor and validate output
      ‐ take site and workplace dimensions
      ‐ produce cutting lists with materials
      ‐ proportion joints associated with the products to be produced
      ‐ requisition material
      ‐ present products on visual display unit equipment
      ‐ use visual display unit equipment (e.g. anti-glare monitor, mouse arm supports, seat type/position, keyboard position)
      • team work and communication
      • needs of other occupations associated with producing CAD setting out details
      16. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      17. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      18. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      19. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, non-ferrous metals, plastics, fabrics, glass, ironmongery, fixings and associated ancillary items
      ‐ computers, setting out programmes
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce CAD setting out details
      20. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    duty
    interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    5. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    context
    1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    2. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of visual display unit equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    3. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    4. demonstration of work skills to input data using a keyboard, operate mouse, customise settings, file manage, back-up information, enhance features, code components and multi-layer details
    5. produce CAD setting out details, by use of pre-developed programme to given working instructions for
    • products straight in plan and elevation
    • products with single curvature details
    6. produce working drawings
    7. produce cutting lists, with materials
    8. monitor and validate accuracy of output
    9. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    10. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    11. Hazards
    • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
    12. Health and safety control equipment
    • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
    ‐ correct position and type of workstation equipment (anti-glare monitor, mouse arm supports, seat, keyboard)
    13. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings
    14. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    15. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set out by CAD; products straight in plan and elevation
    ‐ set out by CAD; products with single curvature details
    ‐ monitor and validate output
    ‐ take site and workplace dimensions
    ‐ produce cutting lists with materials
    ‐ proportion joints associated with the products to be produced
    ‐ requisition material
    ‐ present products on visual display unit equipment
    ‐ use visual display unit equipment (e.g. anti-glare monitor, mouse arm supports, seat type/position, keyboard position)
    • team work and communication
    • needs of other occupations associated with producing CAD setting out details
    16. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    17. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    18. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    19. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, non-ferrous metals, plastics, fabrics, glass, ironmongery, fixings and associated ancillary items
    ‐ computers, setting out programmes
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce CAD setting out details
    20. Security procedures
    • site, workplace, company and operative
  5. Drivers NEC
    responsibility
    1. Control, direct and guide the operation of plant or machinery
      cosvr760 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting materials, components, tools and ancillary equipment to control direct and guide the operation of plant or machinery not being used for lifting operations but including plant or machinery used as work platforms. This standard is for people required to control, direct and guide the operation of plant or machinery; it is not for directing movement between locations or the slinging and signalling of plant or machinery for lifting and transferring loads in lifting operations. It does include people directing and guiding the operations of plant or machinery used as work platforms. It can be used by operatives, supervisors and managers
      duty
      1. interpret the given operating information relating to the work, resources and the use of plant or machinery and confirm its relevance
      2. organise with others the sequence in which the work is to be carried out
      3. comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe and healthy work practices
      4. select plant or machinery resources for the methods of work and operations to be carried out
      5. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      6. comply with the given contract information to carry out the work efficiently to the required specification
      7. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Organise with others
      • communication of ideas between team members
      • organisation of resources in conjunction with the progress of work
      • the skills required to carry out the work
      3. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      4. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with plant resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      5. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      6. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of plant and/or machinery, tools and equipment is carried out
      7. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      skill
      1. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
      ‐ signalling and communication equipment
      ‐ hand tools and ancillary equipment
      ‐ electronic guidance equipment, global positioning systems and laser marking devices
      ‐ measuring equipment (pegs, tapes, strings, lines and levels)
      • identify weight and bearing pressures, quantity, length, area and volume associated with the method/procedure for directing and guiding the operation of plant and machinery
      2. Security procedures
      • site, workplace, company and operative
      • own occupation and occupations related to the work
      context
      1. interpretation of specifications, schedules, risk assessments and manufacturers' information related to controlling, directing and guiding the operation of plant or machinery not being used for lifting operations but including plant or machinery used as work platforms
      2. organisation of own work
      3. communication with team members and other associated occupations about the plant or machinery operation and the work to be carried out
      4. avoidance of risk by complying with the given safety information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use and storage of tools
      • safe use and storage of equipment
      • specific risks to health
      5. selection of resources associated with own work
      • hand tools and ancillary equipment
      • signalling and communication equipment
      6. protection of the work and its surrounding area from damage
      7. prevent damage and maintain a clean work space
      8. disposal of waste in accordance with current legislation
      9. demonstration of work skills to measure, gauge, estimate, interpret, judge, explain, prepare, command, direct, guide, indicate, inform, instruct, sign, position, move, secure, signal and relay
      10. use and maintain hand tools, ancillary equipment, signalling and communication equipment
      11. control, direct and guide the plant or machinery not being used for lifting operations but including plant or machinery used as work platforms to given working instructions, relating to the following
      • hand signals
      • hand signalling equipment
      • verbal and electronic communication equipment
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      13. Communication
      • discussions, sketches, electronic data and briefings, signalling and radio communication
      14. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      16. Hazards
      • those identified by method of work, risk/COSHH assessments, manufacturers technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      18. Information
      • drawings, specifications, schedules, method statements, risk assessments, work instructions, manufacturers' information and official guidance for controlling, directing and guiding the operations of plant and machinery
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, ancillary equipment signalling and communication equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify the differences between directing and guiding operations, directing and guiding movement and slinging and signalling
      ‐ interpret work plans
      ‐ assess and determine the operation of plant and machinery not being used for lifting operation but including plant or machinery used as work platforms, to include own position, visibility, ground conditions and features, proximity hazards and weight limits
      ‐ identify the operational characteristics and limitations of plant and machinery, width, length, height, radius, reach, capacity
      ‐ recognise blind-spots, potential crush zones and other limitations to operator visibility
      ‐ control, direct and guide the operation of plant and machinery not being used for lifting operations to extract, excavate, construct, form, receive, transport, access, lay, distribute, compact and process, sweep, clean and clear
      ‐ assess and determine the movement of extracted and excavated materials or commodities including the formation and removal of stockpiles, unloading, discharging and loading
      ‐ control, direct and guide the operation of plant and machinery not being used in lifting operations on rough, uneven terrain and in areas of restricted movement
      ‐ ensure the integrity of equipment, structures, materials and components close to operations while directing and guiding
      ‐ recognise and utilise measurement and operation monitoring aids, pegs, tapes, strings, lines and levels, electronic guidance equipment, global positioning systems and laser marking devices
      22. Continued/...
      23. Methods of work (continued)
      • check measurements
      ‐ signal and communicate following recognised and agreed operational procedures
      ‐ recognise requirements for working on public highways
      ‐ recognise and determine when specific skills and knowledge are required and report accordingly
      ‐ use hand tools and ancillary equipment
      • team work and communication
      • needs of other occupations associated with controlling, directing and guiding the operation of plant and machinery not being used in lifting operations but including plant or machinery used as work platforms
      24. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      25. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      26. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      suite
      Plant Operations (Construction)
    duty
    1. interpret the given operating information relating to the work, resources and the use of plant or machinery and confirm its relevance
    2. organise with others the sequence in which the work is to be carried out
    3. comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe and healthy work practices
    4. select plant or machinery resources for the methods of work and operations to be carried out
    5. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    6. comply with the given contract information to carry out the work efficiently to the required specification
    7. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Organise with others
    • communication of ideas between team members
    • organisation of resources in conjunction with the progress of work
    • the skills required to carry out the work
    3. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
    4. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with plant resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    5. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    6. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of plant and/or machinery, tools and equipment is carried out
    7. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    skill
    1. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
    ‐ signalling and communication equipment
    ‐ hand tools and ancillary equipment
    ‐ electronic guidance equipment, global positioning systems and laser marking devices
    ‐ measuring equipment (pegs, tapes, strings, lines and levels)
    • identify weight and bearing pressures, quantity, length, area and volume associated with the method/procedure for directing and guiding the operation of plant and machinery
    2. Security procedures
    • site, workplace, company and operative
    • own occupation and occupations related to the work
    context
    1. interpretation of specifications, schedules, risk assessments and manufacturers' information related to controlling, directing and guiding the operation of plant or machinery not being used for lifting operations but including plant or machinery used as work platforms
    2. organisation of own work
    3. communication with team members and other associated occupations about the plant or machinery operation and the work to be carried out
    4. avoidance of risk by complying with the given safety information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use and storage of tools
    • safe use and storage of equipment
    • specific risks to health
    5. selection of resources associated with own work
    • hand tools and ancillary equipment
    • signalling and communication equipment
    6. protection of the work and its surrounding area from damage
    7. prevent damage and maintain a clean work space
    8. disposal of waste in accordance with current legislation
    9. demonstration of work skills to measure, gauge, estimate, interpret, judge, explain, prepare, command, direct, guide, indicate, inform, instruct, sign, position, move, secure, signal and relay
    10. use and maintain hand tools, ancillary equipment, signalling and communication equipment
    11. control, direct and guide the plant or machinery not being used for lifting operations but including plant or machinery used as work platforms to given working instructions, relating to the following
    • hand signals
    • hand signalling equipment
    • verbal and electronic communication equipment
    12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
    13. Communication
    • discussions, sketches, electronic data and briefings, signalling and radio communication
    14. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
    15. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    16. Hazards
    • those identified by method of work, risk/COSHH assessments, manufacturers technical information, statutory regulations and official guidance
    17. Health and safety control equipment
    • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    18. Information
    • drawings, specifications, schedules, method statements, risk assessments, work instructions, manufacturers' information and official guidance for controlling, directing and guiding the operations of plant and machinery
    19. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    20. Maintenance
    • operative care of hand tools, ancillary equipment signalling and communication equipment
    21. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify the differences between directing and guiding operations, directing and guiding movement and slinging and signalling
    ‐ interpret work plans
    ‐ assess and determine the operation of plant and machinery not being used for lifting operation but including plant or machinery used as work platforms, to include own position, visibility, ground conditions and features, proximity hazards and weight limits
    ‐ identify the operational characteristics and limitations of plant and machinery, width, length, height, radius, reach, capacity
    ‐ recognise blind-spots, potential crush zones and other limitations to operator visibility
    ‐ control, direct and guide the operation of plant and machinery not being used for lifting operations to extract, excavate, construct, form, receive, transport, access, lay, distribute, compact and process, sweep, clean and clear
    ‐ assess and determine the movement of extracted and excavated materials or commodities including the formation and removal of stockpiles, unloading, discharging and loading
    ‐ control, direct and guide the operation of plant and machinery not being used in lifting operations on rough, uneven terrain and in areas of restricted movement
    ‐ ensure the integrity of equipment, structures, materials and components close to operations while directing and guiding
    ‐ recognise and utilise measurement and operation monitoring aids, pegs, tapes, strings, lines and levels, electronic guidance equipment, global positioning systems and laser marking devices
    22. Continued/...
    23. Methods of work (continued)
    • check measurements
    ‐ signal and communicate following recognised and agreed operational procedures
    ‐ recognise requirements for working on public highways
    ‐ recognise and determine when specific skills and knowledge are required and report accordingly
    ‐ use hand tools and ancillary equipment
    • team work and communication
    • needs of other occupations associated with controlling, directing and guiding the operation of plant and machinery not being used in lifting operations but including plant or machinery used as work platforms
    24. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    25. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    26. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
  6. Elementary Construction Occupations
    responsibility
    1. Erect precast concrete cladding units
      cosvr181 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing for and erecting precast concrete cladding units and associated components This standard is for people working in the occupational area of construction using off-site manufactured assemblies and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept 1 interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out 2 avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health 3 selection of resources associated with own work
      • precast concrete cladding units and fixings
      • temporary works equipment
      • materials, components and fixings
      • hand tools, power tools and ancillary equipment
      • lifting accessories 4 protection of the work and its surrounding area from damage 5 maintain a clear and tidy work space 6 disposal of waste in accordance with current legislation 7 demonstration of work skills to measure, mark out, lift, pitch, fit, position, adjust, lay and finish 8 use and maintain hand tools, portable power tools and ancillary equipment 9 erect precast concrete cladding to given working instructions
      • position cladding units
      • fix cladding units
      • erect and dismantle temporary propping
      • shutter (formwork, temporary works) and grout joints
      • install reinforcement 10 completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      7. Scope/range related Disposal of waste to knowledge and 1 environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      8. Emergencies 2 operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      • fires, spillages, injuries
      • emergencies relating to occupational activities
      9. Fire extinguishers 3 water, CO2, foam, powder and their uses
      10. Hazards 4 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      11. Health and safety control equipment 5 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      • collective protective measures
      • personal protective equipment (PPE)
      • respiratory protective equipment (RPE)
      • local exhaust ventilation (LEV)
      12. Information 6 drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, Codes of Practice, official guidance and current regulations associated with erecting precast concrete cladding units
      13. Legislation and official guidance 7 this relates to the operative's responsibilities regarding potential accidents, health hazards, temporary works and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      14. Maintenance 8 operative care of hand tools, portable power tools and ancillary equipment
      15. Methods of work 9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      • ensure fall protection safety measures are in place as specified (including but not limited to fall protection, safety nets, air bags, fall arrest systems and fall prevention systems)
      • provide information for Building Information Modelling (BIM)
      • select and use lifting accessories
      • support lifting operations
      • position precast concrete cladding units
      • fix precast concrete cladding units
      • position associated concrete units (including but not limited to flooring, structural, stairs)
      • select and mix jointing materials to specification (adhesives and mortars)
      • erect and dismantle temporary formwork (shutters) and propping
      • install reinforcement
      • grout joints
      • place in-situ concrete
      • form chases and holes for utility services (pipework, cables and ducting)
      • recognise and determine when specialist skills and knowledge are required and report accordingly
      • identify and follow the installation quality requirements
      • work with, around and in close proximity to plant and machinery
      • direct and guide the operations and movement of plant and machinery
      • use hand tools, portable power tools and equipment
      • work at height
      • use access equipment and working platforms (including but not limited to decking systems, access platforms, mobile towers and other mobile equipment, scaffolding, edge protection and ladders)
      • economise use of water, report leaks and turn taps off 10 team work and communication 11 needs of other occupations and trades associated with erecting precast concrete cladding units
      16. Problems 12 those arising from information, resources and methods of work
      • own authority to rectify
      • organisational reporting procedures
      17. Programme 13 types of productivity targets and time scales 14 how times are estimated 15 organisational procedures for reporting circumstances which will affect the work programme
      18. Protect work 16 protect work against damage from general workplace activities, other occupations and adverse weather conditions
      19. Resources 17 materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      • precast concrete cladding units
      • fittings and fixings
      • lifting accessories
      • fall prevention systems
      • shuttering (formwork and propping)
      • jointing materials (adhesives and mortars)
      • temporary works equipment
      • hand tools, portable power tools and equipment 18 confirm resources and materials conform with the specification 19 methods of calculating quantity, length, area and wastage associated with the method and procedure to erect precast concrete cladding units
      20. Security procedures 20 site, workplace, company, operative and vehicles
      suite
      Construction Using Off-site Manufactured Assemblies
    2. Erect precast concrete flooring units
      cosvr180 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing for and erecting precast concrete flooring units and associated components This standard is for people working in the occupational area of construction using off-site manufactured assemblies and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept 1 interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out 2 avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health 3 selection of resources associated with own work
      • precast concrete flooring units
      • temporary works equipment
      • materials, components and fixings
      • hand tools, power tools and ancillary equipment
      • lifting accessories 4 protection of the work and its surrounding area from damage 5 maintain a clear and tidy work space 6 disposal of waste in accordance with current legislation 7 demonstration of work skills to measure, mark out, lift, position and adjust 8 use and maintain hand tools, portable power tools and ancillary equipment 9 erect and position precast concrete flooring units to given working instructions, including at least one of the following
      • lay screeds
      • grout joints
      • shutter (formwork, temporary works)
      • install reinforcement 10 completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      7. Scope/range related Disposal of waste to knowledge and 1 environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      8. Emergencies 2 operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      • fires, spillages, injuries
      • emergencies relating to occupational activities
      9. Fire extinguishers 3 water, CO2, foam, powder and their uses
      10. Hazards 4 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      11. Health and safety control equipment 5 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      • collective protective measures
      • personal protective equipment (PPE)
      • respiratory protective equipment (RPE)
      • local exhaust ventilation (LEV)
      12. Information 6 drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, Codes of Practice, official guidance and current regulations associated with erecting precast concrete flooring units
      13. Legislation and official guidance 7 this relates to the operative's responsibilities regarding potential accidents, health hazards, temporary works and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      14. Maintenance 8 operative care of hand tools, portable power tools and ancillary equipment
      15. Methods of work 9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      • ensure fall protection safety measures are in place as specified (including but not limited to fall protection, safety nets, air bags, fall arrest systems and fall prevention systems)
      • provide information for Building Information Modelling (BIM)
      • select and use lifting accessories
      • support lifting operations
      • position precast concrete flooring units
      • position associated concrete units, including but not limited to stairs, landings and balconies
      • select and mix jointing materials to specification (adhesives and mortars)
      • lay screeds
      • install reinforcement
      • erect and dismantle temporary formwork (shutters) and propping
      • grout joints
      • form chases and holes for utility services (pipework, cables and ducting)
      • recognise and determine when specialist skills and knowledge are required and report accordingly
      • identify and follow the installation quality requirements
      • work with, around and in close proximity to plant and machinery
      • direct and guide the operations and movement of plant and machinery
      • use hand tools, portable power tools and equipment
      • work at height
      • use access equipment and working platforms (including but not limited to decking systems, access platforms, mobile towers and other mobile equipment, scaffolding, edge protection and ladders)
      • economise use of water, report leaks and turn taps off 10 team work and communication 11 needs of other occupations and trades associated with erecting precast concrete flooring units
      16. Problems 12 those arising from information, resources and methods of work
      • own authority to rectify
      • organisational reporting procedures
      17. Programme 13 types of productivity targets and time scales 14 how times are estimated 15 organisational procedures for reporting circumstances which will affect the work programme
      18. Protect work 16 protect work against damage from general workplace activities, other occupations and adverse weather conditions
      19. Resources 17 materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      • precast concrete flooring units
      • fittings and fixings
      • lifting accessories
      • fall prevention systems
      • shuttering (formwork and propping)
      • jointing materials (adhesives and mortars)
      • temporary works equipment
      • hand tools, portable power tools and equipment 18 confirm resources and materials conform with the specification 19 methods of calculating quantity, length, area and wastage associated with the method and procedure to erect precast concrete flooring units
      20. Security procedures 20 site, workplace, company, operative and vehicles
      suite
      Construction Using Off-site Manufactured Assemblies
    3. Erect precast concrete structural units
      cosvr182 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing for and erecting precast concrete and/or large format block work (autoclaved and/or aerated concrete) structural units and associated components This standard is for people working in the occupational area of construction using off-site manufactured assemblies and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept 1 interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out 2 avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health 3 selection of resources associated with own work
      • precast concrete structural units and fixings
      • temporary works equipment
      • materials, components and fixings
      • hand tools, power tools and ancillary equipment
      • lifting accessories 4 protection of the work and its surrounding area from damage 5 maintain a clear and tidy work space 6 disposal of waste in accordance with current legislation 7 demonstration of work skills to measure, mark out, lift, pitch, position and adjust 8 use and maintain hand tools, portable power tools and ancillary equipment 9 erect precast concrete and/or large format block work structural units to given working instructions
      • position structural units
      • fix structural units (mechanically and/or jointing materials, adhesive, grout, mortar)
      • shutter (formwork, temporary works) and grout joints
      • install reinforcement
      • erect temporary propping 10 completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      7. Scope/range related Disposal of waste to knowledge and 1 environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      8. Emergencies 2 operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      • fires, spillages, injuries
      • emergencies relating to occupational activities
      9. Fire extinguishers 3 water, CO2, foam, powder and their uses
      10. Hazards 4 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      11. Health and safety control equipment 5 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      • collective protective measures
      • personal protective equipment (PPE)
      • respiratory protective equipment (RPE)
      • local exhaust ventilation (LEV))
      12. Information 6 drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, Codes of Practice, official guidance and current regulations associated with erecting precast concrete structural units and large format block work
      13. Legislation and official guidance 7 this relates to the operative's responsibilities regarding potential accidents, health hazards, temporary works and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      14. Maintenance 8 operative care of hand tools, portable power tools and ancillary equipment
      15. Methods of work 9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      • ensure fall protection safety measures are in place as specified (including but not limited to fall protection, safety nets, air bags, fall arrest systems, fall prevention systems)
      • provide information for Building Information Modelling (BIM)
      • select and use lifting accessories
      • support lifting operations
      • position precast concrete and large format block work structural units
      • fix precast concrete structural units and large format block work using mechanical fixing, adhesives and mortar
      • position associated units (including but not limited to flooring, including floor cassettes, cladding and stairs [concrete, timber and steel])
      • erect and dismantle temporary formwork (shutters) and propping
      • select and mix jointing materials to specification (adhesives and mortars)
      • install concrete stitching and grouting
      • prepare and install expansion joints
      • install reinforcement
      • form chases and holes for utility services (pipework, cables and ducting)
      • recognise and determine when specialist skills and knowledge are required and report accordingly
      • identify and follow the installation quality requirements
      • work with, around and in close proximity to plant and machinery
      • direct and guide the operations and movement of plant and machinery
      • use hand tools, portable power tools and equipment
      • work at height
      • use access equipment and working platforms (including but not limited to decking systems, access platforms, mobile towers and other mobile equipment, scaffolding, edge protection and ladders)
      • economise use of water, report leaks and turn taps off 10 team work and communication 11 needs of other occupations and trades associated with erecting precast concrete structurual units and large format block work
      16. Problems 12 those arising from information, resources and methods of work
      • own authority to rectify
      • organisational reporting procedures
      17. Programme 13 types of productivity targets and time scales 14 how times are estimated 15 organisational procedures for reporting circumstances which will affect the work programme
      18. Protect work 16 protect work against damage from general workplace activities, other occupations and adverse weather conditions
      19. Resources 17 materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      • precast concrete structural units and large format block work
      • fittings, fixings
      • lifting accessories
      • fall prevention systems
      • shuttering (formwork and propping)
      • jointing materials (adhesive and mortar)
      • temporary works equipment
      • hand tools, portable power tools and equipment 18 confirm resources and materials conform with the specification 19 methods of calculating quantity, length, area and wastage associated with the method and procedure to erect precast concrete structural units and large format block work
      20. Security procedures 20 site, workplace, company, operative and vehicles
      suite
      Construction Using Off-site Manufactured Assemblies
    4. Lay construction related materials
      cosvr362 This standard is about 1 interpreting instructions 2 adopting safe and healthy working practices 3 selecting materials and equipment 4 carrying out as an individual, or team member, laying materials as part of the construction process
      duty
      comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract instructions to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Safe work practices
      • the types of information
      • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      2. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
      • how the resources should be used
      • the hazards associated with the resources and methods of work
      3. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely
      4. Given contract instructions
      • how methods of work are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out and why deadlines should be kept
      context
      1. avoidance of risk by following the given information relating to at least four of the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of materials, tools and equipment
      2. selection of resources associated with own work
      • materials
      • tools and equipment
      3. protection of the work and its surrounding area from damage
      4. minimise damage and maintain a clean work space
      5. disposal of waste in accordance with legislation
      6. demonstration of work skills to place, compact, level and finish
      7. use and maintain hand tools, portable power tools and ancillary equipment
      8. lay at least one of the following construction related materials by oneself or with others to given working instructions
      • oversite
      • sub-base material
      • concrete
      • screeds
      • bituminous material
      9. completion of own work within the time allowed
      10. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      11. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to the occupational activities
      12. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      13. Information
      • manufacturers' information, oral/written and sketches
      14. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      15. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      16. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ lay, compact and finish oversite, sub-base materials, concrete, screeds, bituminous materials
      ‐ work with plant or machinery and lifting equipment
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with laying construction related materials
      17. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      18. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      19. Programme
      • agreed starting and finishing times
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ concrete, screeds, oversite, sub-base, aggregate, bituminous materials
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to lay construction related materials
      22. Security procedures
      • site, workplace, company and operative
      suite
      Construction Operations and Civil Engineering Services (Construction)
    5. Prepare mixed construction related materials
      cosvr363 This standard is about 1 interpreting instructions 2 adopting safe and healthy working practices 3 selecting materials and equipment 4 carrying out as an individual, or team member, preparation of materials requiring a mixing process
      duty
      comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract instructions to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Safe work practices
      • the types of information
      • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      2. Selection of resources
      • the characteristics, quality, uses, limitations and defects associated with the resources
      • how the resources should be used
      • the hazards associated with the resources and methods of work
      3. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely
      4. Given contract instructions
      • how methods of work are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out and why deadlines should be kept
      context
      1. avoidance of risk by following the given information relating to at least four of the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of materials, tools and equipment
      2. selection of resources associated with own work
      • materials
      • tools and equipment
      3. protection of the work and its surrounding area from damage
      4. minimise damage and maintain a clean work space
      5. disposal of waste in accordance with legislation
      6. demonstration of work skills to measure, gauge, stir, mix, agitate, whisk and blend
      7. use and maintain hand tools, portable power tools and ancillary equipment
      8. prepare at least one of the following materials for use by oneself or others to given working instructions
      • materials requiring cement as the hardening agent
      • plasters
      • resins
      • bonding agents
      • colourings
      • waterproof coatings
      • grouts
      • pre-mixed compounds
      9. completion of own work within the time allowed
      10. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      11. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to the occupational activities
      12. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      13. Information
      • manufacturers' information, oral/written and sketches
      14. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      15. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      16. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare materials requiring cement as the hardening agent, plasters, resins, bonding agents, colourings, water-proof coatings, grouts, and pre-mixed compounds for use
      ‐ work with plant or machinery and lifting equipment
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the preparation of materials
      17. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      18. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      19. Programme
      • agreed starting and finishing times
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ cement, lime, aggregates, plasters, additives, resins, waterproofers, colourings, grouts, pre-mixed compounds
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to prepare construction related materials
      22. Security procedures
      • site, workplace, company and operative
      suite
      Construction Operations and Civil Engineering Services (Construction)
    duty
    1. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract instructions to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
    2. interpret the given information relating to the work and resources to confirm its relevance
    3. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    4. select the required quantity and quality of resources for the methods of work
    5. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    6. comply with the given contract information to carry out the work efficiently to the required specification
    7. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Safe work practices
    • the types of information
    • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how personal protective equipment (PPE) should be used
    2. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
    • how the resources should be used
    • the hazards associated with the resources and methods of work
    3. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely
    4. Given contract instructions
    • how methods of work are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    5. Allocated time
    • what the programme is for the work to be carried out and why deadlines should be kept
    6. Selection of resources
    • the characteristics, quality, uses, limitations and defects associated with the resources
    • how the resources should be used
    • the hazards associated with the resources and methods of work
    7. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    8. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    9. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    10. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    11. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    12. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept 1 interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out 2 avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment and working platforms
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health 3 selection of resources associated with own work
    • precast concrete cladding units and fixings
    • temporary works equipment
    • materials, components and fixings
    • hand tools, power tools and ancillary equipment
    • lifting accessories 4 protection of the work and its surrounding area from damage 5 maintain a clear and tidy work space 6 disposal of waste in accordance with current legislation 7 demonstration of work skills to measure, mark out, lift, pitch, fit, position, adjust, lay and finish 8 use and maintain hand tools, portable power tools and ancillary equipment 9 erect precast concrete cladding to given working instructions
    • position cladding units
    • fix cladding units
    • erect and dismantle temporary propping
    • shutter (formwork, temporary works) and grout joints
    • install reinforcement 10 completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    13. Scope/range related Disposal of waste to knowledge and 1 environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    14. Emergencies 2 operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    • fires, spillages, injuries
    • emergencies relating to occupational activities
    15. Fire extinguishers 3 water, CO2, foam, powder and their uses
    16. Hazards 4 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
    17. Health and safety control equipment 5 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    • collective protective measures
    • personal protective equipment (PPE)
    • respiratory protective equipment (RPE)
    • local exhaust ventilation (LEV)
    18. Information 6 drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, Codes of Practice, official guidance and current regulations associated with erecting precast concrete cladding units
    19. Legislation and official guidance 7 this relates to the operative's responsibilities regarding potential accidents, health hazards, temporary works and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    20. Maintenance 8 operative care of hand tools, portable power tools and ancillary equipment
    21. Methods of work 9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    • ensure fall protection safety measures are in place as specified (including but not limited to fall protection, safety nets, air bags, fall arrest systems and fall prevention systems)
    • provide information for Building Information Modelling (BIM)
    • select and use lifting accessories
    • support lifting operations
    • position precast concrete cladding units
    • fix precast concrete cladding units
    • position associated concrete units (including but not limited to flooring, structural, stairs)
    • select and mix jointing materials to specification (adhesives and mortars)
    • erect and dismantle temporary formwork (shutters) and propping
    • install reinforcement
    • grout joints
    • place in-situ concrete
    • form chases and holes for utility services (pipework, cables and ducting)
    • recognise and determine when specialist skills and knowledge are required and report accordingly
    • identify and follow the installation quality requirements
    • work with, around and in close proximity to plant and machinery
    • direct and guide the operations and movement of plant and machinery
    • use hand tools, portable power tools and equipment
    • work at height
    • use access equipment and working platforms (including but not limited to decking systems, access platforms, mobile towers and other mobile equipment, scaffolding, edge protection and ladders)
    • economise use of water, report leaks and turn taps off 10 team work and communication 11 needs of other occupations and trades associated with erecting precast concrete cladding units
    22. Problems 12 those arising from information, resources and methods of work
    • own authority to rectify
    • organisational reporting procedures
    23. Programme 13 types of productivity targets and time scales 14 how times are estimated 15 organisational procedures for reporting circumstances which will affect the work programme
    24. Protect work 16 protect work against damage from general workplace activities, other occupations and adverse weather conditions
    25. Resources 17 materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    • precast concrete cladding units
    • fittings and fixings
    • lifting accessories
    • fall prevention systems
    • shuttering (formwork and propping)
    • jointing materials (adhesives and mortars)
    • temporary works equipment
    • hand tools, portable power tools and equipment 18 confirm resources and materials conform with the specification 19 methods of calculating quantity, length, area and wastage associated with the method and procedure to erect precast concrete cladding units
    26. Security procedures 20 site, workplace, company, operative and vehicles
    27. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept 1 interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out 2 avoidance of risk by complying with the given information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment and working platforms
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health 3 selection of resources associated with own work
    • precast concrete flooring units
    • temporary works equipment
    • materials, components and fixings
    • hand tools, power tools and ancillary equipment
    • lifting accessories 4 protection of the work and its surrounding area from damage 5 maintain a clear and tidy work space 6 disposal of waste in accordance with current legislation 7 demonstration of work skills to measure, mark out, lift, position and adjust 8 use and maintain hand tools, portable power tools and ancillary equipment 9 erect and position precast concrete flooring units to given working instructions, including at least one of the following
    • lay screeds
    • grout joints
    • shutter (formwork, temporary works)
    • install reinforcement 10 completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    28. Information 6 drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, Codes of Practice, official guidance and current regulations associated with erecting precast concrete flooring units
    29. Methods of work 9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    • ensure fall protection safety measures are in place as specified (including but not limited to fall protection, safety nets, air bags, fall arrest systems and fall prevention systems)
    • provide information for Building Information Modelling (BIM)
    • select and use lifting accessories
    • support lifting operations
    • position precast concrete flooring units
    • position associated concrete units, including but not limited to stairs, landings and balconies
    • select and mix jointing materials to specification (adhesives and mortars)
    • lay screeds
    • install reinforcement
    • erect and dismantle temporary formwork (shutters) and propping
    • grout joints
    • form chases and holes for utility services (pipework, cables and ducting)
    • recognise and determine when specialist skills and knowledge are required and report accordingly
    • identify and follow the installation quality requirements
    • work with, around and in close proximity to plant and machinery
    • direct and guide the operations and movement of plant and machinery
    • use hand tools, portable power tools and equipment
    • work at height
    • use access equipment and working platforms (including but not limited to decking systems, access platforms, mobile towers and other mobile equipment, scaffolding, edge protection and ladders)
    • economise use of water, report leaks and turn taps off 10 team work and communication 11 needs of other occupations and trades associated with erecting precast concrete flooring units
    30. Resources 17 materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    • precast concrete flooring units
    • fittings and fixings
    • lifting accessories
    • fall prevention systems
    • shuttering (formwork and propping)
    • jointing materials (adhesives and mortars)
    • temporary works equipment
    • hand tools, portable power tools and equipment 18 confirm resources and materials conform with the specification 19 methods of calculating quantity, length, area and wastage associated with the method and procedure to erect precast concrete flooring units
    31. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept 1 interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out 2 avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment and working platforms
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health 3 selection of resources associated with own work
    • precast concrete structural units and fixings
    • temporary works equipment
    • materials, components and fixings
    • hand tools, power tools and ancillary equipment
    • lifting accessories 4 protection of the work and its surrounding area from damage 5 maintain a clear and tidy work space 6 disposal of waste in accordance with current legislation 7 demonstration of work skills to measure, mark out, lift, pitch, position and adjust 8 use and maintain hand tools, portable power tools and ancillary equipment 9 erect precast concrete and/or large format block work structural units to given working instructions
    • position structural units
    • fix structural units (mechanically and/or jointing materials, adhesive, grout, mortar)
    • shutter (formwork, temporary works) and grout joints
    • install reinforcement
    • erect temporary propping 10 completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    32. Health and safety control equipment 5 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    • collective protective measures
    • personal protective equipment (PPE)
    • respiratory protective equipment (RPE)
    • local exhaust ventilation (LEV))
    33. Information 6 drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, Codes of Practice, official guidance and current regulations associated with erecting precast concrete structural units and large format block work
    34. Methods of work 9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    • ensure fall protection safety measures are in place as specified (including but not limited to fall protection, safety nets, air bags, fall arrest systems, fall prevention systems)
    • provide information for Building Information Modelling (BIM)
    • select and use lifting accessories
    • support lifting operations
    • position precast concrete and large format block work structural units
    • fix precast concrete structural units and large format block work using mechanical fixing, adhesives and mortar
    • position associated units (including but not limited to flooring, including floor cassettes, cladding and stairs [concrete, timber and steel])
    • erect and dismantle temporary formwork (shutters) and propping
    • select and mix jointing materials to specification (adhesives and mortars)
    • install concrete stitching and grouting
    • prepare and install expansion joints
    • install reinforcement
    • form chases and holes for utility services (pipework, cables and ducting)
    • recognise and determine when specialist skills and knowledge are required and report accordingly
    • identify and follow the installation quality requirements
    • work with, around and in close proximity to plant and machinery
    • direct and guide the operations and movement of plant and machinery
    • use hand tools, portable power tools and equipment
    • work at height
    • use access equipment and working platforms (including but not limited to decking systems, access platforms, mobile towers and other mobile equipment, scaffolding, edge protection and ladders)
    • economise use of water, report leaks and turn taps off 10 team work and communication 11 needs of other occupations and trades associated with erecting precast concrete structurual units and large format block work
    35. Resources 17 materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    • precast concrete structural units and large format block work
    • fittings, fixings
    • lifting accessories
    • fall prevention systems
    • shuttering (formwork and propping)
    • jointing materials (adhesive and mortar)
    • temporary works equipment
    • hand tools, portable power tools and equipment 18 confirm resources and materials conform with the specification 19 methods of calculating quantity, length, area and wastage associated with the method and procedure to erect precast concrete structural units and large format block work
    context
    1. avoidance of risk by following the given information relating to at least four of the following
    • methods of work
    • safe use of personal protective equipment (PPE)
    • safe use of access equipment
    • safe use and storage of materials, tools and equipment
    2. selection of resources associated with own work
    • materials
    • tools and equipment
    3. protection of the work and its surrounding area from damage
    4. minimise damage and maintain a clean work space
    5. disposal of waste in accordance with legislation
    6. demonstration of work skills to place, compact, level and finish
    7. use and maintain hand tools, portable power tools and ancillary equipment
    8. lay at least one of the following construction related materials by oneself or with others to given working instructions
    • oversite
    • sub-base material
    • concrete
    • screeds
    • bituminous material
    9. completion of own work within the time allowed
    10. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
    11. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to the occupational activities
    12. Hazards
    • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
    13. Information
    • manufacturers' information, oral/written and sketches
    14. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    15. Maintenance
    • operative care of hand tools, portable power tools and ancillary equipment
    16. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ lay, compact and finish oversite, sub-base materials, concrete, screeds, bituminous materials
    ‐ work with plant or machinery and lifting equipment
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with laying construction related materials
    17. personal protective equipment (PPE)
    • occupational use, types, purpose of each type and work situations
    18. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    19. Programme
    • agreed starting and finishing times
    20. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    21. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ concrete, screeds, oversite, sub-base, aggregate, bituminous materials
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to lay construction related materials
    22. Security procedures
    • site, workplace, company and operative
    23. demonstration of work skills to measure, gauge, stir, mix, agitate, whisk and blend
    24. prepare at least one of the following materials for use by oneself or others to given working instructions
    • materials requiring cement as the hardening agent
    • plasters
    • resins
    • bonding agents
    • colourings
    • waterproof coatings
    • grouts
    • pre-mixed compounds
    25. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare materials requiring cement as the hardening agent, plasters, resins, bonding agents, colourings, water-proof coatings, grouts, and pre-mixed compounds for use
    ‐ work with plant or machinery and lifting equipment
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the preparation of materials
    26. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ cement, lime, aggregates, plasters, additives, resins, waterproofers, colourings, grouts, pre-mixed compounds
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to prepare construction related materials
  7. Engineering Technicians
    responsibility
    1. Equip scaffolds with safeguards and environmental protection
      COSVR258 This standard is about preparing for and equipping scaffolding with operational safeguards and environmental protection, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • the accident reporting procedures and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpret plans, drawings and sketches, method statements, risk assessments, specifications, schedules and manufacturers' information related to the work to be carried out
      2. avoid risk by following the given information relating to the following:
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. select resources associated with own work:
      • materials, components, fixings, anchors and ties
      • tools and equipment
      4. protect the work and its surrounding area from damage
      5. maintain a clear and tidy workspace
      6. dispose of waste in accordance with current legislation
      7. demonstrate work skills to measure, position, fit, secure, dismantle and remove
      8. use and maintain hand tools, protection equipment and access equipment
      9. install and remove equipment to given working instructions relating to:
      • public protection
      • worker protection
      • environmental protection
      10. complet own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers’ information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with:
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers’ technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment:
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      15. Information
      • plans,drawings and sketches, specifications, schedules, method statements, risk assessments, manufacturers' information, standards, regulations and official guidance associated with the provision of safeguards and protection
      16. Legislation and official guidance
      • the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand tools, portable power tools, ancillary equipment and access equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method, area of work and materials used to:
      ‐ identify the requirements and confirm materials and method for fitting guards and barriers for the protection of the public, workers and environment
      ‐ measure and prepare for fitting guards, barriers and screens
      ‐ position, fit and secure guards, barriers and screens
      ‐ dismantle and remove guards, barriers and screens
      ‐ install and test anchors and ties
      ‐ visually inspect fall protection equipment
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools and ancillary equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with equipping scaffolds with safeguards and environmental protection
      19. Problems
      • those arising from information, resources and methods of work:
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and specialist:
      ‐ sheeting and netting
      ‐ boards and timber-based sheets
      ‐ tubes, fittings, clamps, couplers, anchors and ties
      ‐ rope, cord and tape
      ‐ protection equipment
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length and area associated with the method and procedure to equip scaffolding with operational safeguards and environmental protection
      23. Security procedures
      • site, workplace, company and operative, vehicles
      suite
      Accessing Operations and Rigging (Construction)
    2. Utilise provision of fall protection systems
      COSVR252 This standard is about preparing and utilising provision of fall protection systems, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • the accident reporting procedures and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpret plans, drawings and sketches, specifications, schedules, method statements, risk assessments and manufacturers' information and users' instructions related to the work to be carried out
      2. avoid risk by complying with the given information relating to the following:
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. select resources associated with own work:
      • materials and components
      • tools and equipment
      4. protect the work and its surrounding area from damage
      5. maintain a clear and tidy workspace
      6. dispose of waste in accordance with current legislation
      7. demonstrate work skills to wear, attach, set out, position, secure, check and remove
      8. use and maintain hand tools and fall protection systems and equipment
      9. employ and utilise fall protection systems and equipment to given working instructions, using recognised anchor points, for at least two of the following:
      • scaffold and/or rigging
      • secured steelwork structures
      • wire and rope systems
      • permanently installed anchorage points
      • temporary anchorage points
      • track systems
      • proprietary systems
      10. complete own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers’ information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with:
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activitie
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers’ technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment:
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      15. Information
      • plans, drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, regulations and official guidance associated with the provision of fall protection systems
      16. Legislation and official guidance
      • operative's responsibilities regarding potential accidents and health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand tools, portable power tools, fall protection systems and equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills relating to the method, area of work and materials used to:
      ‐ locate and position fall protection systems
      ‐ wear safety harnesses, attach and secure to fall protection system’s equipment
      ‐ identify the differences between, fall arrest, restraint, work positioning of rope access, access systems and harnesses
      ‐ identify the differences between shock absorbent and restraining lanyards
      ‐ visually inspect the fall protection system and equipment for security, safety and operational movement
      ‐ identify the thorough examination and test criteria for fall protection equipment (inertia reels, eyebolts and anchor points)
      ‐ apply hierarchy of control measures for working at height
      ‐ detach and remove fall protection attire and equipment
      ‐ comply with a rescue plan
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools
      ‐ use access equipment
      • teamwork and communication
      • needs of other occupations associated with utilising provision of fall protection systems
      19. Problems
      • those arising from information, resources and methods of work:
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist;
      ‐ collective protective equipment
      ‐ full body harness and associated personal equipment
      ‐ lanyard with and without shock absorber
      ‐ associated hooks, rings and buckles
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length and area associated with the method and procedure to utilise provision for fall protection
      23. Security procedures
      • site, workplace, company and operative, vehicles
      suite
      1. Accessing Operations and Rigging (Construction)
      2. Roofing Occupations (Construction)
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • the accident reporting procedures and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    3. Selection of resources
    • the characteristics, quality, uses, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    context
    1. interpret plans, drawings and sketches, method statements, risk assessments, specifications, schedules and manufacturers' information related to the work to be carried out
    2. avoid risk by following the given information relating to the following:
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    3. select resources associated with own work:
    • materials, components, fixings, anchors and ties
    • tools and equipment
    4. protect the work and its surrounding area from damage
    5. maintain a clear and tidy workspace
    6. dispose of waste in accordance with current legislation
    7. demonstrate work skills to measure, position, fit, secure, dismantle and remove
    8. use and maintain hand tools, protection equipment and access equipment
    9. install and remove equipment to given working instructions relating to:
    • public protection
    • worker protection
    • environmental protection
    10. complet own work within the estimated, allocated time to meet the needs of other occupations and/or client
    11. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers’ information, statutory regulations and official guidance
    12. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with:
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    13. Hazards
    • those identified by risk assessment, method of work, manufacturers’ technical information, statutory regulations and official guidance
    14. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment:
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    15. Information
    • plans,drawings and sketches, specifications, schedules, method statements, risk assessments, manufacturers' information, standards, regulations and official guidance associated with the provision of safeguards and protection
    16. Legislation and official guidance
    • the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    17. Maintenance
    • operative care of hand tools, portable power tools, ancillary equipment and access equipment
    18. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method, area of work and materials used to:
    ‐ identify the requirements and confirm materials and method for fitting guards and barriers for the protection of the public, workers and environment
    ‐ measure and prepare for fitting guards, barriers and screens
    ‐ position, fit and secure guards, barriers and screens
    ‐ dismantle and remove guards, barriers and screens
    ‐ install and test anchors and ties
    ‐ visually inspect fall protection equipment
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools and ancillary equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with equipping scaffolds with safeguards and environmental protection
    19. Problems
    • those arising from information, resources and methods of work:
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    20. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    21. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    22. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and specialist:
    ‐ sheeting and netting
    ‐ boards and timber-based sheets
    ‐ tubes, fittings, clamps, couplers, anchors and ties
    ‐ rope, cord and tape
    ‐ protection equipment
    ‐ hand tools, portable power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length and area associated with the method and procedure to equip scaffolding with operational safeguards and environmental protection
    23. Security procedures
    • site, workplace, company and operative, vehicles
    24. interpret plans, drawings and sketches, specifications, schedules, method statements, risk assessments and manufacturers' information and users' instructions related to the work to be carried out
    25. avoid risk by complying with the given information relating to the following:
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    26. select resources associated with own work:
    • materials and components
    • tools and equipment
    27. demonstrate work skills to wear, attach, set out, position, secure, check and remove
    28. use and maintain hand tools and fall protection systems and equipment
    29. employ and utilise fall protection systems and equipment to given working instructions, using recognised anchor points, for at least two of the following:
    • scaffold and/or rigging
    • secured steelwork structures
    • wire and rope systems
    • permanently installed anchorage points
    • temporary anchorage points
    • track systems
    • proprietary systems
    30. complete own work within the estimated, allocated time to meet the needs of other occupations and/or client
    31. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with:
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activitie
    32. Information
    • plans, drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, regulations and official guidance associated with the provision of fall protection systems
    33. Legislation and official guidance
    • operative's responsibilities regarding potential accidents and health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    34. Maintenance
    • operative care of hand tools, portable power tools, fall protection systems and equipment
    35. methods of work
    • application of knowledge for safe work practices, procedures and skills relating to the method, area of work and materials used to:
    ‐ locate and position fall protection systems
    ‐ wear safety harnesses, attach and secure to fall protection system’s equipment
    ‐ identify the differences between, fall arrest, restraint, work positioning of rope access, access systems and harnesses
    ‐ identify the differences between shock absorbent and restraining lanyards
    ‐ visually inspect the fall protection system and equipment for security, safety and operational movement
    ‐ identify the thorough examination and test criteria for fall protection equipment (inertia reels, eyebolts and anchor points)
    ‐ apply hierarchy of control measures for working at height
    ‐ detach and remove fall protection attire and equipment
    ‐ comply with a rescue plan
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools
    ‐ use access equipment
    • teamwork and communication
    • needs of other occupations associated with utilising provision of fall protection systems
    36. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist;
    ‐ collective protective equipment
    ‐ full body harness and associated personal equipment
    ‐ lanyard with and without shock absorber
    ‐ associated hooks, rings and buckles
    ‐ hand tools, portable power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length and area associated with the method and procedure to utilise provision for fall protection
  8. Floorers
    responsibility
    1. Conserve, restore, maintain and repair wall and floor tiling
      cosvr607 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 conserving, restoring, maintaining and repairing wall and floor tiling commensurate with the style and method of the existing tiled surfaces
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to at least one of the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, record, mark out, set out, cut, apply, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. conserve, restore, maintain and repair existing tiled surfaces on a broad range of work, in keeping with the style/period of the original method, on a minimum of two complex projects
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and treat existing wall and floor surfaces prior to applying backgrounds
      ‐ mix and apply modern and traditional bedding and jointing materials
      ‐ conserve, restore, maintain and repair modern and historic wall and floor tiling and mosaics in the style and method of construction of the original
      ‐ obtain templates by measurement and other recording means from original tile profiles to distinguish from later repairs
      ‐ identify appropriate techniques for cleaning wall and floor tiling, including the use of natural materials
      ‐ reinforce historic and modern tiled work
      ‐ consolidate historic wall and floor tiling, including the use of natural materials
      ‐ remove individual wall and floor tiles and re-lay to original positions
      ‐ make suitable records
      ‐ understand the requirements of statutory and other interested bodies
      ‐ understand conservation charter requirements
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with conserving, restoring, maintaining and repairing wall and floor tiling
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ surface, background, bedding and jointing materials
      ‐ wall and floor tiles, mosaics and natural stone slabs
      ‐ cleaning materials
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to conserve, restore, maintain and repair wall and floor tiling
      23. Security procedures
      • site, workplace, company and operative
    2. Install acoustic flooring
      COSVR620 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing new and existing surfaces and installing acoustic flooring.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible working practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, position, level, fit, finish and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. prepare area and install acoustic flooring to given working instructions relating to the following
      • cradle or support systems
      • perimeter strips
      • overlay(s)
      • underlay(s)
      • quilt insulation
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activitiesHazards3 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidanceHealth and safety control equipment4 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      13. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current guidance/regulations associated with installing acoustic flooring
      14. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical liftingMaintenance7 operative care of hand tools, portable power tools and ancillary equipmentMethods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the installation quality requirements
      ‐ identify the location of, and work around, mechanical and electrical services
      ‐ assess installation area for level
      ‐ identify sequence of installation with other operations
      ‐ identify substrate type
      ‐ identify vertical and horizontal datum and set out
      ‐ check humidity is within specified limits
      ‐ understand the effects of humidity on acoustic flooring components
      ‐ ensure the use of an appropriate fixing regime
      ‐ lay cradles or support system
      ‐ make adjustments for height and level
      ‐ install quilt insulation
      ‐ install perimeter strips
      ‐ install overlays and underlays
      ‐ use levelling tools and equipment
      ‐ Install acoustic flooring
      • recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment9 how fire spreads through a building and how to impede it and protect the structure
      • team work and communication11 needs of other occupations associated with the installation of acoustic flooring
      15. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      16. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      17. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ cradles or support systems
      ‐ battens
      ‐ quilt insulation
      ‐ overlays, underlays and fixing systems
      ‐ humidity testing equipment
      ‐ hand tools, portable power tools and equipment17 select correct resources and materials to comply with the specification18 methods of calculating quantity, length, area and wastage associated with the method/procedure to install acoustic flooringSecurity procedures19 site, workplace, company and operative
      suite
      Interior Systems (Construction)
    3. Install, remove, and relocate raised access flooring systems
      COSVR133 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing, installing, removing and relocating raised flooring systems.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible working practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, remove, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. install, remove and relocate the following to given working instructions
      • proprietary raised access flooring systems (including fire barriers, ramps, steps, handrails)
      • mouldings
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activitiesHazards3 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidanceHealth and safety control equipment4 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      13. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current guidance/regulations associated with installing, removing and relocating raised access flooring systems
      14. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      15. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      16. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the installation quality requirements
      ‐ establish the suitability of the existing substrate
      ‐ check vertical and horizontal datum
      ‐ prepare the background surface (apply sealants, damp course membranes, tanking and bunding)
      ‐ carry out any repairs and modifications
      ‐ identify the location of, and work around, mechanical and electrical services
      ‐ ensure the use of an appropriate fixing regime
      ‐ form openings for grilles and outlet boxes to raised access flooring systems
      ‐ install raised access flooring systems with fire barriers, ramps, steps and handrails
      ‐ remove and reinstall raised access flooring systems with fire barriers, ramps and steps, handrails and re-form openings for grilles and outlet boxes
      ‐ fix plastic and timber skirting
      ‐ install floorcoverings to door wells, ramps, steps and upstands
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ use access equipment
      • how fire spreads through a building and how to impede it and protect the structure
      • team work and communication11 needs of other occupations associated with the installation, removal and relocation of raised access flooring systems
      17. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      18. Programme
      • types of progress charts, timetables and estimated times14 organisational procedures for reporting circumstances which will affect the work programme
      19. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditionsResources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ flooring system components, skirting, perimeter strips, timber, timber-based sheet material, fire barriers, fixings, fittings
      ‐ adhesives, sealants, floorcoverings
      ‐ hand tools, portable power tools and equipment17 select correct resources and materials to comply with the specification
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install, remove and relocate raised access flooring systems
      20. Security procedures
      • site, workplace, company and operative
      suite
      Interior Systems (Construction)
    4. Lay under-tile heating systems and tile surfaces
      COSVR149 This standard is about laying electrical under tile heating systems and laying tile surfaces to under tile and under floor heating systems, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, set out, cut, apply, finish, position and secure
      8. use and maintain hand tools, portable power tools and associated equipment
      9. position and secure electrical under tile heating systems to horizontal surfaces to given working instructions
      10. lay tile finish to under tile heating systems to given working instructions
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, work programme, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and and official guidance
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ position and secure electrical under tile heating systems
      ‐ confirm commission procedures for floor heating systems
      ‐ locate and provide movement joints
      ‐ lay tiles over under tile heating systems
      ‐ lay tiles over under floor heating systems
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation requirements necessary to achieve quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with laying under-tile heating systems and tile surfaces
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ electric under tile heating systems
      ‐ under floor heating systems
      ‐ floor tiles, grouts, adhesives, floor screeds, levelling compounds, profile trims, movement joints and accessories
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to lay under-tile heating systems and tile surfaces
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Wall and Floor Tiling (Construction)
    5. Prepare and apply tiling materials
      COSVR626 This standard is about preparing and applying tiling materials to receive wall and floor tiling, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of instructions in relation to drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to gauge and mix
      8. use and maintain hand tools, portable power tools and associated equipment
      9. preparation and application of tiling materials to new and/or existing surfaces (to receive ceramic and natural stone wall and floor tiling) to given work instructions
      10. completion of own work within the estimated, allocated time allowed to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify suitability of backgrounds prior to preparation and application
      ‐ prepare and apply adhesives and grouts, primers and ancillary products
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing and applying tiling materials
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ adhesives, grouts and accessories 162 fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to prepare and apply tiling materials
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Wall and Floor Tiling (Construction)
    6. Prepare backgrounds for tiling
      COSVR141 This standard is about preparing new and existing solid and manufactured board backgrounds to receive wall and floor tiling and appropriate accessories, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1 interpret the given information relating to the work and resources to confirm its relevance
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, set out, strip, cut out, remove, make good, apply, position, secure and finish
      8. use and maintain hand tools, portable power tools and associated equipment
      9. preparation and application of surfaces to receive wall and floor tiling and appropriate accessories to given working instructions including:
      • the siting and installation of movement joints
      • the installation of membranes
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguisher
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ prepare backgrounds including manufactured board surfaces, membranes and gypsum based wall and floor surfaces
      ‐ mix and apply cement and sand renders, and screed and plaster renders
      ‐ mix and apply proprietary material to make good the surfaces
      ‐ install appropriate accessories
      ‐ use waterproof, uncoupling, decoupling and acoustic membranes
      ‐ locate and install movement joints
      ‐ provide information relevant for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the preparing backgrounds for tiling
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ cement and sand renders, and plaster renders, screeds, sheets and boards, trim, bonding and priming agents, waterproofing systems, membranes and accessories
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to prepare backgrounds for tiling
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Wall and Floor Tiling (Construction)
      2. Heritage Skills (Construction)
    7. Prepare tiles for fixing
      COSVR627 This standard is about preparing and cutting wall and floor tiles, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of instructions in relation to drawings, specifications,work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark and cut
      8. use and maintain hand tools, portable power tools and associated equipment
      9. preparation for, and cutting of ceramic and natural stone wall and floor tiles to given working instructions
      • hand operated cutting tools
      • wet cutting
      10. completion of own work within the estimated, allocated time allowed to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ prepare and cut ceramic, porcelain and natural stone wall and floor tiles
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing tiles for fixing
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ ceramic and natural stone tiles, accessories
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to prepare tiles for fixing
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Wall and Floor Tiling (Construction)
    8. Produce complex ceramic, mosaic and stone surface finishes
      COSVR143 This standard is about fixing wall and floor tiles to produce complex ceramic designs and surfaces, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, set out, cut, apply, position, secure and finish
      8. use and maintain hand tools, portable power tools and associated equipment
      9. mix and apply materials
      10. fix tiles to complex surfaces, using two types from ceramic, mosaics and natural stone, to given working instructions for:
      • arches, reveals, cills and soffitts (door and/or windows)
      • staircase and landing
      11. fix tiles to complex designs using two types from ceramic, mosaics and natural stone, to given working instruction for:
      • at least two from patterns, motifs, curves and circles
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      13. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      15. Fire extinguishers
      • water, CO2, foam, powder and their uses
      16. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      18. Information
      • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ prepare, fix and finish wall and floor tiles, ceramic, mosaics and natural stone to various complex surfaces, including staircase and landing (new and repair work)
      ‐ prepare, fix and finish wall and floor tiles, ceramic, mosaics and natural stone to complex designs
      ‐ set out designs with curves, circles, ellipses, obtuse and acute angles
      ‐ form reveals, cills and soffits (door and window openings)
      ‐ fix tiles using cement and sand beds
      ‐ fix profile trims
      ‐ locate and install movement joints
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing complex ceramic, mosaic and stone surface finishes
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ wall and floor tiles, mosaics, natural stone, grouts, adhesives, surface treatments, profile trims, movement joints, accessories
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to produce complex ceramic, mosaic and stone surface finishes
      26. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Wall and Floor Tiling (Construction)
    9. Produce complex tiled, mosaic and stone finishes
      cosvr606 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and cutting, laying and finishing wall and floor tiles, mosaics and natural stone finishes to regular and irregular spaces and surfaces
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to at least one of the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, cut, apply, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. prepare for and produce finishes to vertical, horizontal, inclined and curved surfaces over broad areas to given working instructions for the following
      • intricate designs involving rake and circular cutting
      • pillars and columns
      • arches and curved structures
      • geometric floors
      • steps, risers and stringers
      • mosaics (glass, marble and ceramic)
      • natural stone finishes
      • external tiling
      • tiles bedded in cement mortar
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare new and existing wall and floor surfaces prior to applying backgrounds
      ‐ prepare and lay new and traditional backgrounds including lime mortar
      ‐ produce wall and floor tile, mosaics and natural stone slabs to regular and irregular finishes and surfaces for intricate designs, pillars and columns, arches and curved structures, geometric floors, steps, risers and ringers, competition pools, external tiling and tiles embedded in cement mortar
      ‐ produce designs with curves, circles, ellipses, obtuse and acute angles
      ‐ form reveals, cills and soffits
      ‐ fix angle trims and movement joints
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing complex tiled, mosaic and stone finishes
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ grout, adhesives, surface treatments, trims movement joints, fixings, fittings
      ‐ wall and floor tiles, mosaics and natural stone slabs
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce complex tiled, mosaic and stone finishes
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    10. Produce internal and external sand and cement backgrounds
      COSVR151 This standard is about producing internal and external sand and cement backgrounds by applying one and two-coat renders, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills measure, set out, mix, apply and finish
      8. use and maintain hand tools, portable power tools and associated equipment
      9. mix and apply internal and external rendering to given working instructions
      • one-coat work
      • two-coat work
      • internal and external angles
      • walls, reveals, cills and soffits
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, work programme, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance associated with producing internal and external sand and cement backgrounds
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ apply and finish one and two-coat rendering to internal and external solid backgrounds
      ‐ fix expanded metal lath (EML) and stainless steel reinforced mesh and fixings
      ‐ form internal and external angles, reveals, cills, soffits and expansion joints
      ‐ mix render
      ‐ prepare backgrounds
      ‐ provide information relevant for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation requirements necessary to achieve quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing internal and external sand and cement backgrounds
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ renders, sands, limes, cement and additives
      ‐ beads and trims
      ‐ expanded metal that (EML)
      ‐ stainless steel reinforced mesh and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to produce internal and external sand and cement backgrounds
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Wall and Floor Tiling (Construction)
    11. Provide drainage for tiled surfaces
      COSVR144 This standard is about positioning and installing drainage channels and outlets to the drainage system for tiled floors, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, set out, cut, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and associated equipment
      9. installation to given working instructions of the following
      • tiled floor surface drainage channels
      • tiled floor surface drainage outlets
      • proprietary drainage system
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ install tiled floor surface drainage channels and drainage outlets
      ‐ insert and position proprietary drainage systems
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with providing drainage for tiled surfaces
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ channels, outlets, fixings and fittings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to provide drainage for tiled surfaces
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Wall and Floor Tiling (Construction)
    12. Set out complex tiling
      cosvr605 Set out complex tiling This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4
      duty
      1. interpret the given information relating to the work and resources to
      2. confirm its relevance
      3. comply with the given, relevant legislation and official guidance to carry
      4. out your work and maintain safe work practices
      5. select the required quantity and quality of resources for the methods of
      6. Work
      7. comply with organisational procedures to minimise the risk of damage to
      8. the work and surrounding area
      9. comply with the given contract information to carry out the work
      10. efficiently to the required specification
      11. complete the work within the allocated time, in accordance with the
      12. programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to at least one of the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out and set out
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. prepare and set out complex tiling over broad areas to given working instructions for the following
      • intricate designs involving rake and circular cutting
      • pillars and columns
      • arches and curved structures
      • geometric floors
      • steps, risers and stringers
      • mosaic (glass, marble and ceramics)
      • external tiling
      • tiles bedded in cement mortar
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out intricate designs involving rake and circular cutting
      ‐ set out complex tiling for pillars, columns, arches and curved structures
      ‐ set out complex tiling for geometric floors
      ‐ set out complex tiling for steps, risers and stringers
      ‐ set out mosaics (glass, marble and ceramic)
      ‐ set out external tiling and tiles bedded in cement mortar
      ‐ space repetitive elements
      ‐ understand modern and traditional datums
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with setting out complex tiling
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ setting out equipment
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to set out complex tiling
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    13. Tile wall and floor surfaces
      COSVR142 This standard is about fixing wall and floor tiles to vertical, horizontal and inclined surfaces, interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and accessories
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, set out, cut, remove, apply, position, secure and finish
      8. use and maintain hand tools, portable power tools and associated equipment
      9. mix and apply materials
      10. fix tiles to vertical, horizontal and inclined wall surfaces to given working instructions for
      • wall surfaces
      • reveals, cills and soffits (door and windows)
      • fixture of appropriate accessories
      11. Fix tiles to vertical, horizontal and inclined floor surfaces to given working instructions for
      • floor surfaces
      • floor drainage and outlets
      • treads and risers
      • fixture of appropriate accessories
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      13. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      15. Fire extinguishers
      • water, CO2, foam, powder and their uses
      16. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      18. Information
      • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, portable power tools and associated equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ fix and finish wall tiles to regular and irregular vertical, horizontal and inclined surfaces
      ‐ fix and finish floor tiles to regular and irregular vertical, horizontal and inclined surfaces, including staircase and landing (new and repair work)
      ‐ form reveals, cills and soffits (door and window openings)
      ‐ form internal and external angles
      ‐ fix channels and form drainage and outlets
      ‐ locate and install movement joints
      ‐ use appropriate accessories
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with tiling wall and floor surfaces
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ wall and floor tiles, grouts, adhesives and accessories
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to tile wall and floor surfaces
      26. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Wall and Floor Tiling (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    7. interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
    8. interpret the given information relating to the work and resources to
    9. confirm its relevance
    10. comply with the given, relevant legislation and official guidance to carry
    11. out your work and maintain safe work practices
    12. select the required quantity and quality of resources for the methods of
    13. Work
    14. comply with organisational procedures to minimise the risk of damage to
    15. the work and surrounding area
    16. comply with the given contract information to carry out the work
    17. efficiently to the required specification
    18. complete the work within the allocated time, in accordance with the
    19. programme of work
    20. 1 interpret the given information relating to the work and resources to confirm its relevance
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible working practices to meet current legislation and official guidance
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    7. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how personal protective equipment (PPE) should be used
    8. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    context
    1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    2. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    3. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    4. protection of the work and its surrounding area from damage
    5. maintain a clean work space
    6. disposal of waste in accordance with current legislation
    7. demonstration of work skills to measure, mark out, remove, fit, finish, position and secure
    8. use and maintain hand tools, portable power tools and ancillary equipment
    9. install, remove and relocate the following to given working instructions
    • proprietary raised access flooring systems (including fire barriers, ramps, steps, handrails)
    • mouldings
    10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    11. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    12. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activitiesHazards3 those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidanceHealth and safety control equipment4 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    13. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current guidance/regulations associated with installing, removing and relocating raised access flooring systems
    14. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    15. Maintenance
    • operative care of hand tools, portable power tools and ancillary equipment
    16. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the installation quality requirements
    ‐ establish the suitability of the existing substrate
    ‐ check vertical and horizontal datum
    ‐ prepare the background surface (apply sealants, damp course membranes, tanking and bunding)
    ‐ carry out any repairs and modifications
    ‐ identify the location of, and work around, mechanical and electrical services
    ‐ ensure the use of an appropriate fixing regime
    ‐ form openings for grilles and outlet boxes to raised access flooring systems
    ‐ install raised access flooring systems with fire barriers, ramps, steps and handrails
    ‐ remove and reinstall raised access flooring systems with fire barriers, ramps and steps, handrails and re-form openings for grilles and outlet boxes
    ‐ fix plastic and timber skirting
    ‐ install floorcoverings to door wells, ramps, steps and upstands
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ use access equipment
    • how fire spreads through a building and how to impede it and protect the structure
    • team work and communication11 needs of other occupations associated with the installation, removal and relocation of raised access flooring systems
    17. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    18. Programme
    • types of progress charts, timetables and estimated times14 organisational procedures for reporting circumstances which will affect the work programme
    19. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditionsResources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ flooring system components, skirting, perimeter strips, timber, timber-based sheet material, fire barriers, fixings, fittings
    ‐ adhesives, sealants, floorcoverings
    ‐ hand tools, portable power tools and equipment17 select correct resources and materials to comply with the specification
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install, remove and relocate raised access flooring systems
    20. Security procedures
    • site, workplace, company and operative
    21. avoidance of risk by complying with the given information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    22. demonstration of work skills to measure, mark out, position, level, fit, finish and secure
    23. prepare area and install acoustic flooring to given working instructions relating to the following
    • cradle or support systems
    • perimeter strips
    • overlay(s)
    • underlay(s)
    • quilt insulation
    24. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current guidance/regulations associated with installing acoustic flooring
    25. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical liftingMaintenance7 operative care of hand tools, portable power tools and ancillary equipmentMethods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the installation quality requirements
    ‐ identify the location of, and work around, mechanical and electrical services
    ‐ assess installation area for level
    ‐ identify sequence of installation with other operations
    ‐ identify substrate type
    ‐ identify vertical and horizontal datum and set out
    ‐ check humidity is within specified limits
    ‐ understand the effects of humidity on acoustic flooring components
    ‐ ensure the use of an appropriate fixing regime
    ‐ lay cradles or support system
    ‐ make adjustments for height and level
    ‐ install quilt insulation
    ‐ install perimeter strips
    ‐ install overlays and underlays
    ‐ use levelling tools and equipment
    ‐ Install acoustic flooring
    • recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment9 how fire spreads through a building and how to impede it and protect the structure
    • team work and communication11 needs of other occupations associated with the installation of acoustic flooring
    26. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    27. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    28. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ cradles or support systems
    ‐ battens
    ‐ quilt insulation
    ‐ overlays, underlays and fixing systems
    ‐ humidity testing equipment
    ‐ hand tools, portable power tools and equipment17 select correct resources and materials to comply with the specification18 methods of calculating quantity, length, area and wastage associated with the method/procedure to install acoustic flooringSecurity procedures19 site, workplace, company and operative
    29. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
    30. avoidance of risk by following the given information relating to at least one of the following
    • methods of work
    • safe use of personal protective equipment (PPE)
    • safe use of access equipment
    • safe use and storage of products, tools and equipment
    31. minimise damage and maintain a clean work space
    32. disposal of waste in accordance with legislation
    33. demonstration of work skills to measure, record, mark out, set out, cut, apply, finish, position and secure
    34. conserve, restore, maintain and repair existing tiled surfaces on a broad range of work, in keeping with the style/period of the original method, on a minimum of two complex projects
    35. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
    36. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    37. Hazards
    • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
    38. Information
    • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
    39. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    40. Maintenance
    • operative care of hand tools and/or portable power tools and ancillary equipment
    41. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and treat existing wall and floor surfaces prior to applying backgrounds
    ‐ mix and apply modern and traditional bedding and jointing materials
    ‐ conserve, restore, maintain and repair modern and historic wall and floor tiling and mosaics in the style and method of construction of the original
    ‐ obtain templates by measurement and other recording means from original tile profiles to distinguish from later repairs
    ‐ identify appropriate techniques for cleaning wall and floor tiling, including the use of natural materials
    ‐ reinforce historic and modern tiled work
    ‐ consolidate historic wall and floor tiling, including the use of natural materials
    ‐ remove individual wall and floor tiles and re-lay to original positions
    ‐ make suitable records
    ‐ understand the requirements of statutory and other interested bodies
    ‐ understand conservation charter requirements
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with conserving, restoring, maintaining and repairing wall and floor tiling
    42. personal protective equipment (PPE)
    • occupational use, types, purpose of each type and work situations
    43. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ surface, background, bedding and jointing materials
    ‐ wall and floor tiles, mosaics and natural stone slabs
    ‐ cleaning materials
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to conserve, restore, maintain and repair wall and floor tiling
    44. demonstration of work skills to measure, mark out, cut, apply, finish, position and secure
    45. prepare for and produce finishes to vertical, horizontal, inclined and curved surfaces over broad areas to given working instructions for the following
    • intricate designs involving rake and circular cutting
    • pillars and columns
    • arches and curved structures
    • geometric floors
    • steps, risers and stringers
    • mosaics (glass, marble and ceramic)
    • natural stone finishes
    • external tiling
    • tiles bedded in cement mortar
    46. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare new and existing wall and floor surfaces prior to applying backgrounds
    ‐ prepare and lay new and traditional backgrounds including lime mortar
    ‐ produce wall and floor tile, mosaics and natural stone slabs to regular and irregular finishes and surfaces for intricate designs, pillars and columns, arches and curved structures, geometric floors, steps, risers and ringers, competition pools, external tiling and tiles embedded in cement mortar
    ‐ produce designs with curves, circles, ellipses, obtuse and acute angles
    ‐ form reveals, cills and soffits
    ‐ fix angle trims and movement joints
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing complex tiled, mosaic and stone finishes
    47. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ grout, adhesives, surface treatments, trims movement joints, fixings, fittings
    ‐ wall and floor tiles, mosaics and natural stone slabs
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce complex tiled, mosaic and stone finishes
    48. demonstration of work skills to measure, mark out and set out
    49. prepare and set out complex tiling over broad areas to given working instructions for the following
    • intricate designs involving rake and circular cutting
    • pillars and columns
    • arches and curved structures
    • geometric floors
    • steps, risers and stringers
    • mosaic (glass, marble and ceramics)
    • external tiling
    • tiles bedded in cement mortar
    50. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set out intricate designs involving rake and circular cutting
    ‐ set out complex tiling for pillars, columns, arches and curved structures
    ‐ set out complex tiling for geometric floors
    ‐ set out complex tiling for steps, risers and stringers
    ‐ set out mosaics (glass, marble and ceramic)
    ‐ set out external tiling and tiles bedded in cement mortar
    ‐ space repetitive elements
    ‐ understand modern and traditional datums
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with setting out complex tiling
    51. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ setting out equipment
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to set out complex tiling
    52. interpretation of drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
    53. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    54. selection of resources associated with own work
    • materials, components, fixings and accessories
    • tools and equipment
    55. maintain a clear and tidy work space
    56. demonstration of work skills to measure, set out, cut, apply, finish, position and secure
    57. use and maintain hand tools, portable power tools and associated equipment
    58. position and secure electrical under tile heating systems to horizontal surfaces to given working instructions
    59. lay tile finish to under tile heating systems to given working instructions
    60. Fire extinguishers
    • water, CO2, foam, powder and their uses
    61. Hazards
    • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
    62. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    63. Information
    • drawings, specifications, work programme, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and and official guidance
    64. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    65. Maintenance
    • operative care of hand tools, portable power tools and associated equipment
    66. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ position and secure electrical under tile heating systems
    ‐ confirm commission procedures for floor heating systems
    ‐ locate and provide movement joints
    ‐ lay tiles over under tile heating systems
    ‐ lay tiles over under floor heating systems
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation requirements necessary to achieve quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with laying under-tile heating systems and tile surfaces
    67. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ electric under tile heating systems
    ‐ under floor heating systems
    ‐ floor tiles, grouts, adhesives, floor screeds, levelling compounds, profile trims, movement joints and accessories
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to lay under-tile heating systems and tile surfaces
    68. Security procedures
    • site, workplace, company, operative and vehicles
    69. interpretation of instructions in relation to drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
    70. demonstration of work skills to gauge and mix
    71. preparation and application of tiling materials to new and/or existing surfaces (to receive ceramic and natural stone wall and floor tiling) to given work instructions
    72. completion of own work within the estimated, allocated time allowed to meet the needs of other occupations and/or client
    73. Information
    • drawings, specifications, work programmes, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance
    74. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify suitability of backgrounds prior to preparation and application
    ‐ prepare and apply adhesives and grouts, primers and ancillary products
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing and applying tiling materials
    75. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ adhesives, grouts and accessories 162 fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to prepare and apply tiling materials
    76. demonstration of work skills to measure, set out, strip, cut out, remove, make good, apply, position, secure and finish
    77. preparation and application of surfaces to receive wall and floor tiling and appropriate accessories to given working instructions including:
    • the siting and installation of movement joints
    • the installation of membranes
    78. Fire extinguisher
    • water, CO2, foam, powder and their uses
    79. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ prepare backgrounds including manufactured board surfaces, membranes and gypsum based wall and floor surfaces
    ‐ mix and apply cement and sand renders, and screed and plaster renders
    ‐ mix and apply proprietary material to make good the surfaces
    ‐ install appropriate accessories
    ‐ use waterproof, uncoupling, decoupling and acoustic membranes
    ‐ locate and install movement joints
    ‐ provide information relevant for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the preparing backgrounds for tiling
    80. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ cement and sand renders, and plaster renders, screeds, sheets and boards, trim, bonding and priming agents, waterproofing systems, membranes and accessories
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to prepare backgrounds for tiling
    81. interpretation of instructions in relation to drawings, specifications,work programmes, schedules, job details, method statements, risk assessments, Control of Substances Hazardous to Health (COSHH) assessments and manufacturers' information, including electronic information, related to the work to be carried out
    82. demonstration of work skills to measure, mark and cut
    83. preparation for, and cutting of ceramic and natural stone wall and floor tiles to given working instructions
    • hand operated cutting tools
    • wet cutting
    84. Maintenance
    • operative care of hand tools, portable power tools and ancillary associated equipment
    85. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ prepare and cut ceramic, porcelain and natural stone wall and floor tiles
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing tiles for fixing
    86. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ ceramic and natural stone tiles, accessories
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to prepare tiles for fixing
    87. demonstration of work skills to measure, set out, cut, apply, position, secure and finish
    88. mix and apply materials
    89. fix tiles to complex surfaces, using two types from ceramic, mosaics and natural stone, to given working instructions for:
    • arches, reveals, cills and soffitts (door and/or windows)
    • staircase and landing
    90. fix tiles to complex designs using two types from ceramic, mosaics and natural stone, to given working instruction for:
    • at least two from patterns, motifs, curves and circles
    91. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ prepare, fix and finish wall and floor tiles, ceramic, mosaics and natural stone to various complex surfaces, including staircase and landing (new and repair work)
    ‐ prepare, fix and finish wall and floor tiles, ceramic, mosaics and natural stone to complex designs
    ‐ set out designs with curves, circles, ellipses, obtuse and acute angles
    ‐ form reveals, cills and soffits (door and window openings)
    ‐ fix tiles using cement and sand beds
    ‐ fix profile trims
    ‐ locate and install movement joints
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing complex ceramic, mosaic and stone surface finishes
    92. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ wall and floor tiles, mosaics, natural stone, grouts, adhesives, surface treatments, profile trims, movement joints, accessories
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to produce complex ceramic, mosaic and stone surface finishes
    93. demonstration of work skills measure, set out, mix, apply and finish
    94. mix and apply internal and external rendering to given working instructions
    • one-coat work
    • two-coat work
    • internal and external angles
    • walls, reveals, cills and soffits
    95. Information
    • drawings, specifications, work programme, schedules, job details, method statements, risk assessments, COSHH assessments, manufacturers' information, Codes of Practice and official guidance associated with producing internal and external sand and cement backgrounds
    96. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ apply and finish one and two-coat rendering to internal and external solid backgrounds
    ‐ fix expanded metal lath (EML) and stainless steel reinforced mesh and fixings
    ‐ form internal and external angles, reveals, cills, soffits and expansion joints
    ‐ mix render
    ‐ prepare backgrounds
    ‐ provide information relevant for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation requirements necessary to achieve quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing internal and external sand and cement backgrounds
    97. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ renders, sands, limes, cement and additives
    ‐ beads and trims
    ‐ expanded metal that (EML)
    ‐ stainless steel reinforced mesh and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to produce internal and external sand and cement backgrounds
    98. demonstration of work skills to measure, set out, cut, fit, finish, position and secure
    99. installation to given working instructions of the following
    • tiled floor surface drainage channels
    • tiled floor surface drainage outlets
    • proprietary drainage system
    100. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ install tiled floor surface drainage channels and drainage outlets
    ‐ insert and position proprietary drainage systems
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with providing drainage for tiled surfaces
    101. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ channels, outlets, fixings and fittings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to provide drainage for tiled surfaces
    102. demonstration of work skills to measure, set out, cut, remove, apply, position, secure and finish
    103. fix tiles to vertical, horizontal and inclined wall surfaces to given working instructions for
    • wall surfaces
    • reveals, cills and soffits (door and windows)
    • fixture of appropriate accessories
    104. Fix tiles to vertical, horizontal and inclined floor surfaces to given working instructions for
    • floor surfaces
    • floor drainage and outlets
    • treads and risers
    • fixture of appropriate accessories
    105. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ fix and finish wall tiles to regular and irregular vertical, horizontal and inclined surfaces
    ‐ fix and finish floor tiles to regular and irregular vertical, horizontal and inclined surfaces, including staircase and landing (new and repair work)
    ‐ form reveals, cills and soffits (door and window openings)
    ‐ form internal and external angles
    ‐ fix channels and form drainage and outlets
    ‐ locate and install movement joints
    ‐ use appropriate accessories
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation requirements necessary to achieve relevant quality standards
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with tiling wall and floor surfaces
    106. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ wall and floor tiles, grouts, adhesives and accessories
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to tile wall and floor surfaces
  9. Industrial Cleaning Process Occupations
    responsibility
    1. Clean façade surfaces
      COSVR152 This standard is about cleaning façade surfaces, incorporating cleaning techniques appropriate to the masonry and/or non-masonry construction, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting and using materials, components, tools and associated equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of specifications using drawings,schedules, method statements, risk assessments and manufacturers' informationrelated to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to sample patch, quantify, assemble, dismantle, clean, brush, apply, jet and spray
      8. use and maintain hand tools, portable power tools and associated equipment
      9. record surface conditions and clean façades by either chemical or non-chemical methods to given working instructions for the following flat, textured and moulded masonry and/or non-masonry
      • masonry: stone, composite stone, fired clay, concrete
      • non-masonry: metal, plastic, plastic-coated, wood, glass
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and oral and written instructions, official guidance and current regulations governing buildings associated with cleaning façade surfaces
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care and preventative maintenance of hand tools, portable power tools and associated quipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ record surface condition of façade
      ‐ prepare and clean flat, textured and moulded: stone, composite stone, fired clay, concrete and/or metal, plastic, plastic-coated, wood, glass
      ‐ apply chemical cleaning processes
      ‐ secure temporary protection
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and/or knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery within the work area
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work below ground level, in confined spaces and at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with cleaning façade surfaces
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water, chemical cleaners, abrasives, protective materials
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity and wastage of materials associated with the method and procedure to clean façade surfaces
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Associated Industrial Services Occupations (Construction)
      2. Heritage Skills (Construction)
    2. Cut and break materials by water jetting
      COSVR86 This standard is about cutting and breaking materials by water jetting, selecting, preparing and using materials, components, tools and associated equipment, interpreting information, and adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • installing and maintaining safety measures for the working area
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and substances
      • tools, water jetting and ancillary equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to cut, break, monitor and evaluate
      8. use and maintain hand tools, portable power tools, water jetting and ancillary equipment
      9. operate water jetting equipment to cut and break materials to given working instructions using the following methods
      • water
      • water with abrasives
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions, manufacturers' information and official guidance
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools, water jetting and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ prepare, cut and/or break ferrous and non-ferrous metals, masonry, brick, concrete, natural stone, rock, coal, clay, ceramics and plastics by water jetting
      ‐ monitor and evaluate changes in surfaces and structures
      ‐ secure temporary protection
      ‐ monitor water jetting equipment for performance requirements
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with cutting and breaking materials water jetting
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress reports, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water, fuel, power, chemicals, abrasives, lubricants, coolants, protective materials and equipment
      ‐ barriers, guards, pump units, hose assemblies, guns, lances, control valves, nozzles and safety equipment
      ‐ hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, pressure drop, back pressure, reaction force and wastage of materials associated with the method and procedure to cut and break materials by water jetting
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Associated Industrial Services Occupations (Construction)
    3. Prepare and demobilise water jetting equipment
      COSVR84 This standard is about setting up, preparing and demobilising water jetting equipment, selecting, preparing and using materials, components, tools and associated equipment, interpreting information, and adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • installing and maintaining safety measures for the working area
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to fit, position, secure, connect and adjust
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. carry out pre-start checks and prepare water jetting equipment to given working instructions relating to
      • siting of equipment
      • connecting hoses, lances, guns and safety equipment
      • power supply
      • water supply
      10. demonstration of work skills to start, stop and control
      11. operate and monitor water jetting equipment to given working instructions, relating to
      • tests runs
      • close down
      • clean down
      12. on completion of work dismantle and decontaminate equipment and make working area safe
      13. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      14. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      16. Fire extinguishers
      • water, CO2, foam, powder and their uses
      17. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      19. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, Codes of Practice, manufacturers' information and operating instructions and official guidance
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, portable power tools and equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ carry out pre-checks, set up and shut down equipment
      ‐ operate equipment
      ‐ monitor and assess performance of pump unit, hoses, lances, guns, nozzles and control valves
      ‐ dismantle equipment
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing and demobilising water jetting equipment
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of progress reports, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water, abrasives, chemicals
      ‐ fuel, lubricants, coolants
      ‐ pump units, hoses, lances, guns, nozzles, control valves and safety equipment
      ‐ hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
      • confirm resources and materials to conform with the specification
      • methods of calculating quantity, length, area, pressure drop, back pressure, reaction force and wastage of materials associated with the method and procedure to prepare and demobilise water jetting equipment
      27. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Associated Industrial Services Occupations (Construction)
    4. Remove materials and deposits by water jetting
      COSVR85 This standard is about removing materials and deposits by water jetting, selecting, preparing and using materials, components, tools and associated equipment, interpreting information, and adopting safe, healthy and environmentally responsible work practices.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • installing and maintaining safety measures for the working area
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and substances
      • tools, water jetting plant and ancillary equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to jet, direct, check, monitor and evaluate
      8. use and maintain hand tools, portable power tools, water jetting and ancillary equipment
      9. operate water jetting equipment to remove materials and deposits to given working instructions from one of the following
      • drains and sewers
      • tubes and pipes
      • surface preparation and cleaning
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, manufacturers' information, operating instructions and official guidance
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools, water jetting and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ prepare and use jetting equipment to clean and remove deposits and materials from: drains, sewers, tubes and pipes (brick, clay, concrete, plastic, pitch fibre, ferrous and non-ferrous metals)
      ‐ prepare and use jetting equipment to remove surface deposits and materials from: concrete, masonry, stone, rock, ferrous and non-ferrous metals
      ‐ monitor and evaluate changes in surfaces and structures
      ‐ secure temporary protection
      ‐ monitor water jetting equipment for performance requirements
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with removing materials and deposits by water jetting
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress reports, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components or fixings and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ water, fuel, power, chemicals, abrasives, lubricants, coolants, protective materials and equipment
      ‐ barriers, guards, pump units, hose assemblies, guns, lances, control valves, nozzles and safety equipment
      ‐ hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, pressure drop, back pressure, reaction force and wastage of materials associated with the method and procedure to remove materials and deposits by water jetting
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Associated Industrial Services Occupations (Construction)
    5. Restore masonry façades
      COSVR153 This standard is about preparing and carrying out restoration and repairs to structural masonry façades, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of specifications using drawings,schedules, method statements, risk assessments and manufacturers' informationrelated to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, cut, fit, mix, spread, dress, descale, point, position and secure
      8. use and maintain hand tools, portable power tools and associated equipment
      9. record surface conditions and restore in-situ units, façades and joints to given working instructions for flat, textured and moulded masonry: natural stone, composite stone, fired clay, cast concrete
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, official guidance and current regulations governing buildings associated with restoring masonry façades
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care and preventative maintenance of hand tools, portable power tools and associated quipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ record surface condition of façade
      ‐ prepare and restore flat, textured and moulded masonry: natural stone, composite stone, fired clay , cast concrete
      ‐ position and fix materials
      ‐ point masonry joints
      ‐ mix materials and bonding agents
      ‐ secure temporary protection
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and/or knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery within the work area
      ‐ use hand tools, portable power tools and associated equipment
      ‐ work below ground level, in confined spaces and at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with restoring masonry façades
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ cements, limes, aggregates, additives, reinforcement, proprietary mortars, synthetic compounds, protective materials
      ‐ fittings and fixings
      ‐ hand tools, portable power tools and associated equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to restore masonry façades
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Associated Industrial Services Occupations (Construction)
      2. Heritage Skills (Construction)
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    context
    1. interpretation of specifications using drawings,schedules, method statements, risk assessments and manufacturers' informationrelated to the work to be carried out
    2. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    3. selection of resources associated with own work
    • materials
    • tools and equipment
    4. protection of the work and its surrounding area from damage
    5. maintain a clear and tidy work space
    6. disposal of waste in accordance with current legislation
    7. demonstration of work skills to sample patch, quantify, assemble, dismantle, clean, brush, apply, jet and spray
    8. use and maintain hand tools, portable power tools and associated equipment
    9. record surface conditions and clean façades by either chemical or non-chemical methods to given working instructions for the following flat, textured and moulded masonry and/or non-masonry
    • masonry: stone, composite stone, fired clay, concrete
    • non-masonry: metal, plastic, plastic-coated, wood, glass
    10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    11. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    12. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    13. Fire extinguishers
    • water, CO2, foam, powder and their uses
    14. Hazards
    • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
    15. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    16. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and oral and written instructions, official guidance and current regulations governing buildings associated with cleaning façade surfaces
    17. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    18. Maintenance
    • operative care and preventative maintenance of hand tools, portable power tools and associated quipment
    19. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ record surface condition of façade
    ‐ prepare and clean flat, textured and moulded: stone, composite stone, fired clay, concrete and/or metal, plastic, plastic-coated, wood, glass
    ‐ apply chemical cleaning processes
    ‐ secure temporary protection
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and/or knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery within the work area
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work below ground level, in confined spaces and at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with cleaning façade surfaces
    20. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    21. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    22. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    23. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water, chemical cleaners, abrasives, protective materials
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity and wastage of materials associated with the method and procedure to clean façade surfaces
    24. Security procedures
    • site, workplace, company, operative and vehicles
    25. interpretation of drawings specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions and manufacturers' information related to the work to be carried out
    26. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • installing and maintaining safety measures for the working area
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    27. selection of resources associated with own work
    • materials and substances
    • tools, water jetting and ancillary equipment
    28. demonstration of work skills to cut, break, monitor and evaluate
    29. use and maintain hand tools, portable power tools, water jetting and ancillary equipment
    30. operate water jetting equipment to cut and break materials to given working instructions using the following methods
    • water
    • water with abrasives
    31. Information
    • drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions, manufacturers' information and official guidance
    32. Maintenance
    • operative care of hand tools, portable power tools, water jetting and ancillary equipment
    33. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ prepare, cut and/or break ferrous and non-ferrous metals, masonry, brick, concrete, natural stone, rock, coal, clay, ceramics and plastics by water jetting
    ‐ monitor and evaluate changes in surfaces and structures
    ‐ secure temporary protection
    ‐ monitor water jetting equipment for performance requirements
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with cutting and breaking materials water jetting
    34. Programme
    • types of progress reports, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    35. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water, fuel, power, chemicals, abrasives, lubricants, coolants, protective materials and equipment
    ‐ barriers, guards, pump units, hose assemblies, guns, lances, control valves, nozzles and safety equipment
    ‐ hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, pressure drop, back pressure, reaction force and wastage of materials associated with the method and procedure to cut and break materials by water jetting
    36. interpretation of drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, operating instructions and manufacturers' information related to the work to be carried out
    37. demonstration of work skills to fit, position, secure, connect and adjust
    38. use and maintain hand tools, portable power tools and ancillary equipment
    39. carry out pre-start checks and prepare water jetting equipment to given working instructions relating to
    • siting of equipment
    • connecting hoses, lances, guns and safety equipment
    • power supply
    • water supply
    40. demonstration of work skills to start, stop and control
    41. operate and monitor water jetting equipment to given working instructions, relating to
    • tests runs
    • close down
    • clean down
    42. on completion of work dismantle and decontaminate equipment and make working area safe
    43. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, Codes of Practice, manufacturers' information and operating instructions and official guidance
    44. Maintenance
    • operative care of hand tools, portable power tools and equipment
    45. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ carry out pre-checks, set up and shut down equipment
    ‐ operate equipment
    ‐ monitor and assess performance of pump unit, hoses, lances, guns, nozzles and control valves
    ‐ dismantle equipment
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing and demobilising water jetting equipment
    46. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water, abrasives, chemicals
    ‐ fuel, lubricants, coolants
    ‐ pump units, hoses, lances, guns, nozzles, control valves and safety equipment
    ‐ hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
    • confirm resources and materials to conform with the specification
    • methods of calculating quantity, length, area, pressure drop, back pressure, reaction force and wastage of materials associated with the method and procedure to prepare and demobilise water jetting equipment
    47. selection of resources associated with own work
    • materials and substances
    • tools, water jetting plant and ancillary equipment
    48. demonstration of work skills to jet, direct, check, monitor and evaluate
    49. operate water jetting equipment to remove materials and deposits to given working instructions from one of the following
    • drains and sewers
    • tubes and pipes
    • surface preparation and cleaning
    50. Information
    • drawings, specifications, schedules, method statements, risk assessments, current legislation, Codes of Practice, manufacturers' information, operating instructions and official guidance
    51. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ prepare and use jetting equipment to clean and remove deposits and materials from: drains, sewers, tubes and pipes (brick, clay, concrete, plastic, pitch fibre, ferrous and non-ferrous metals)
    ‐ prepare and use jetting equipment to remove surface deposits and materials from: concrete, masonry, stone, rock, ferrous and non-ferrous metals
    ‐ monitor and evaluate changes in surfaces and structures
    ‐ secure temporary protection
    ‐ monitor water jetting equipment for performance requirements
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with removing materials and deposits by water jetting
    52. Resources
    • materials, components or fixings and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ water, fuel, power, chemicals, abrasives, lubricants, coolants, protective materials and equipment
    ‐ barriers, guards, pump units, hose assemblies, guns, lances, control valves, nozzles and safety equipment
    ‐ hand tools, portable power tools, water jetting equipment: automated or semi-automated systems, and ancillary equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, pressure drop, back pressure, reaction force and wastage of materials associated with the method and procedure to remove materials and deposits by water jetting
    53. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    54. demonstration of work skills to measure, mark out, cut, fit, mix, spread, dress, descale, point, position and secure
    55. record surface conditions and restore in-situ units, façades and joints to given working instructions for flat, textured and moulded masonry: natural stone, composite stone, fired clay, cast concrete
    56. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, official guidance and current regulations governing buildings associated with restoring masonry façades
    57. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ record surface condition of façade
    ‐ prepare and restore flat, textured and moulded masonry: natural stone, composite stone, fired clay , cast concrete
    ‐ position and fix materials
    ‐ point masonry joints
    ‐ mix materials and bonding agents
    ‐ secure temporary protection
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and/or knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery within the work area
    ‐ use hand tools, portable power tools and associated equipment
    ‐ work below ground level, in confined spaces and at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with restoring masonry façades
    58. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ cements, limes, aggregates, additives, reinforcement, proprietary mortars, synthetic compounds, protective materials
    ‐ fittings and fixings
    ‐ hand tools, portable power tools and associated equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to restore masonry façades
  10. Installation Engineer
    responsibility
    1. Install architectural metalwork
      COSVR795 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment to install architectural metalwork.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • safe use and storage of lifting accessories
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark, drill, align, adjust, level, plumb, fix, fit and secure
      8. use and maintain hand tools, power tools and ancillary equipment
      9. install architectural metalwork and secondary steelwork to given working instructions
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations associated with the installation of architectural metalwork
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the installation quality requirements
      ‐ conform to agreed specification
      ‐ confirm manufacturers installation criteria
      ‐ check resources for type, quantity and damage and report discrepancies
      ‐ work to datum marks
      ‐ set out, measure and mark out for the installation
      ‐ drill fixing points
      ‐ prepare mechanical fastening
      ‐ position, fit and fix architectural metalwork and secondary steelwork
      ‐ remove installation and lifting stabilisation and protection systems
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ complete user inspection and test certification for lifting accessories
      ‐ test and adjust operation functions and safety devices
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the installation of architectural metalwork
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
      ‐ fittings and fixings
      ‐ mechanical fastenings
      ‐ hand tools, power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to install architectural metalwork
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Specialist Installation Occupations (Construction)
    2. Install products, equipment or machinery in, or for new or refurbished buildings
      COSVR796 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment to install, products, equipment or machinery in, or for new or refurbished buildings.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark, align, adjust, level, plumb, fix, fit and secure
      8. use and maintain hand tools, power tools and ancillary equipment
      9. install products, equipment or machinery in, or for new or refurbished buildings to given working instructions
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations associated with installing products, equipment or machinery in or for new or refurbished buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify and follow the installation quality requirements
      ‐ conform to agreed specification
      ‐ confirm manufacturers installation criteria
      ‐ check resources for type, quantity and damage and report discrepancies
      ‐ work to datum marks
      ‐ set out, measure and mark out for the installation
      ‐ position, fit and fix
      ‐ test fixing and anchor points
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ test and adjust operation functions and safety devices
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the installation of products, equipment or machinery in, or for new or refurbished buildings
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
      ‐ fittings and fixings
      ‐ mechanical fastenings
      ‐ hand tools, power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to install products, equipment or machinery in, or for new or refurbished buildings
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Specialist Installation Occupations (Construction)
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    context
    1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    2. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • safe use and storage of lifting accessories
    • specific risks to health
    3. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    4. protection of the work and its surrounding area from damage
    5. maintain a clear and tidy work space
    6. disposal of waste in accordance with current legislation
    7. demonstration of work skills to measure, mark, drill, align, adjust, level, plumb, fix, fit and secure
    8. use and maintain hand tools, power tools and ancillary equipment
    9. install architectural metalwork and secondary steelwork to given working instructions
    10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    11. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    12. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    13. Fire extinguishers
    • water, CO2, foam, powder and their uses
    14. Hazards
    • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
    15. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    16. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations associated with the installation of architectural metalwork
    17. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    18. Maintenance
    • operative care of hand tools, power tools and ancillary equipment
    19. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the installation quality requirements
    ‐ conform to agreed specification
    ‐ confirm manufacturers installation criteria
    ‐ check resources for type, quantity and damage and report discrepancies
    ‐ work to datum marks
    ‐ set out, measure and mark out for the installation
    ‐ drill fixing points
    ‐ prepare mechanical fastening
    ‐ position, fit and fix architectural metalwork and secondary steelwork
    ‐ remove installation and lifting stabilisation and protection systems
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ complete user inspection and test certification for lifting accessories
    ‐ test and adjust operation functions and safety devices
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the installation of architectural metalwork
    20. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    21. Programme
    • types of productivity targets and time scales
    • how times are estimated
    • organisational procedures for reporting circumstances which will affect the work programme
    22. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    23. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
    ‐ fittings and fixings
    ‐ mechanical fastenings
    ‐ hand tools, power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to install architectural metalwork
    24. Security procedures
    • site, workplace, company, operative and vehicles
    25. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    26. demonstration of work skills to measure, mark, align, adjust, level, plumb, fix, fit and secure
    27. install products, equipment or machinery in, or for new or refurbished buildings to given working instructions
    28. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations associated with installing products, equipment or machinery in or for new or refurbished buildings
    29. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify and follow the installation quality requirements
    ‐ conform to agreed specification
    ‐ confirm manufacturers installation criteria
    ‐ check resources for type, quantity and damage and report discrepancies
    ‐ work to datum marks
    ‐ set out, measure and mark out for the installation
    ‐ position, fit and fix
    ‐ test fixing and anchor points
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ test and adjust operation functions and safety devices
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the installation of products, equipment or machinery in, or for new or refurbished buildings
    30. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
    ‐ fittings and fixings
    ‐ mechanical fastenings
    ‐ hand tools, power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to install products, equipment or machinery in, or for new or refurbished buildings
  11. Joiners
    responsibility
    1. Design and fabricate structural timber connections
      cosvr635 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 designing, preparing and fabricating structural pegged timber connections
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to at least four the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to design, measure, mark out, cut, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. design and fabricate the following structural pegged timber connections for post and beam floor, roof, wall or cross frames to given working instructions
      • mortice and tenon
      • barefaced tenon
      • stopped tenon
      • bevelled-shoulder tenon
      • dovetailed tenon
      • bridle joint
      • tusk tenon
      • pegged scarf joint for top plate, cill plate, purlin and tie beam
      • dovetailed, secret dovetailed or cogged lap joint
      • free/slip tenon or spline joint
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ design pegged post and beam connections suitable for frames
      ‐ identify loads that will act on a frame (dead, live and wind)
      ‐ identify the effects of loads on a frame (sustained load, load duration, purlin load, floor joist loads, braces and wind loading and beam sizes)
      ‐ identify the types of stress acting on a frame (compression, tension, shear and bending)
      ‐ identify criteria to determine peg hole size and position
      ‐ identify changes that will occur to connections with shrinkage
      ‐ apply the theorem of Pythagoras
      ‐ determine geometrical angles
      ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
      ‐ ensure safe and practical erection of components
      ‐ work with lifting and hoisting equipment (an awareness of the necessity for user certification)
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with designing and fabricating structural timber connections
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ measuring and marking equipment
      ‐ draw pins or podgers, wedges, clamps and trestles
      ‐ lifting equipment and ancillaries
      ‐ hand tools and hand-held powered tools, specialist power tools/machines and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to design and fabricate structural timber connections
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    2. Erect roof structure carcassing components
      cosvr631 COSVR631 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment and preparing and carrying out carcassing for roofs with gables, false chimneys, hips, valleys and dormers This standard is for people working in the occupational area of erecting timber frame structures (excluding structural post and beam carpentry) and can be used by construction operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and/or working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, align, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. incorporate at least two of the following to given working instructions on timber frame roofs
      • hips and/or valleys
      • roof verge and eaves
      • parapet finishings
      • false chimneys
      • openings (e.g. window, hatches, dormers, roof lights and vents)
      10. determine the specification of cut roof component bevels and lengths
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with erecting roof structure carcassing components
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used, to
      ‐ extract and transfer data from drawings for the installation of roof structure carcassing
      ‐ provide information for Building Information Modelling (BIM)
      ‐ identify roof structure carcassing components
      ‐ check existing levels and setting out lines
      ‐ prepare and fix trussed rafters
      ‐ apply geometry to determine bevels and lengths for cut, equal and unequal, gabled and hipped roofs, with valleys and dormers
      ‐ form joints associated with carcassing
      ‐ make and assemble cut roofs
      ‐ install on timber frame roofs: hips and valleys, timber and plastic verge and eaves, parapet finishings, false chimneys, openings (e.g. windows, hatches, dormers, roof lights and vents)
      ‐ work with plant and machinery to lift and transfer loads
      ‐ install insulation to achieve the specified energy and carbon
      ‐ avoid thermal bridging, bypassing and condensation
      ‐ apply the principles of airtightness and ventilation
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment and working platforms
      ‐ economise use of water, report leaks and turn taps off
      ‐ recycle materials and minimise waste
      • team work and communication
      • needs of other occupations associated with erecting roof structure carcassing components
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of productivity targets and times scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber and timber based materials, sheet material, metals, trussed rafters, prefabricated frames, adhesives, sealants, fittings, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to erect roof structure carcassing components
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Wood Occupations (Construction)
      2. Construction Using Off-site Manufactured Assemblies
    3. Erect roof structure carcassing components
      cosvr631 COSVR631 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment and preparing and carrying out carcassing for roofs with gables, false chimneys, hips, valleys and dormers This standard is for people working in the occupational area of erecting timber frame structures (excluding structural post and beam carpentry) and can be used by construction operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and/or working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, align, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. incorporate at least two of the following to given working instructions on timber frame roofs
      • hips and/or valleys
      • roof verge and eaves
      • parapet finishings
      • false chimneys
      • openings (e.g. window, hatches, dormers, roof lights and vents)
      10. determine the specification of cut roof component bevels and lengths
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with erecting roof structure carcassing components
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used, to
      ‐ extract and transfer data from drawings for the installation of roof structure carcassing
      ‐ provide information for Building Information Modelling (BIM)
      ‐ identify roof structure carcassing components
      ‐ check existing levels and setting out lines
      ‐ prepare and fix trussed rafters
      ‐ apply geometry to determine bevels and lengths for cut, equal and unequal, gabled and hipped roofs, with valleys and dormers
      ‐ form joints associated with carcassing
      ‐ make and assemble cut roofs
      ‐ install on timber frame roofs: hips and valleys, timber and plastic verge and eaves, parapet finishings, false chimneys, openings (e.g. windows, hatches, dormers, roof lights and vents)
      ‐ work with plant and machinery to lift and transfer loads
      ‐ install insulation to achieve the specified energy and carbon
      ‐ avoid thermal bridging, bypassing and condensation
      ‐ apply the principles of airtightness and ventilation
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment and working platforms
      ‐ economise use of water, report leaks and turn taps off
      ‐ recycle materials and minimise waste
      • team work and communication
      • needs of other occupations associated with erecting roof structure carcassing components
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of productivity targets and times scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber and timber based materials, sheet material, metals, trussed rafters, prefabricated frames, adhesives, sealants, fittings, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to erect roof structure carcassing components
      25. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Wood Occupations (Construction)
      2. Construction Using Off-site Manufactured Assemblies
    4. Erect roof structure carcassing components legacy
      cosvr631 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and carrying out carcassing for roofs with gables, hips, valleys and dormers
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. erect at least two of the following to given working instructions
      • inclined roofs with hips and/or valleys
      • roof verge and eaves finishings
      • dormers
      10. determine the specification of cut roof component bevels and lengths
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and operative care of portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ check existing levels and setting out lines
      ‐ prepare and fix trussed rafters, cut roofs, timber and plastic verge and eaves finishings
      ‐ apply geometry to determine bevels and lengths for cut, equal and unequal, gabled and hipped roofs, with valleys and dormers
      ‐ form joints associated with carcassing
      ‐ make and assemble cut roofs
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting roof structure carcassing components
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, metals, trussed rafters, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect roof structure carcassing components
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    5. Erect roof structure carcassing components legacy
      cosvr631 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and carrying out carcassing for roofs with gables, hips, valleys and dormers
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. erect at least two of the following to given working instructions
      • inclined roofs with hips and/or valleys
      • roof verge and eaves finishings
      • dormers
      10. determine the specification of cut roof component bevels and lengths
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and operative care of portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ check existing levels and setting out lines
      ‐ prepare and fix trussed rafters, cut roofs, timber and plastic verge and eaves finishings
      ‐ apply geometry to determine bevels and lengths for cut, equal and unequal, gabled and hipped roofs, with valleys and dormers
      ‐ form joints associated with carcassing
      ‐ make and assemble cut roofs
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting roof structure carcassing components
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, metals, trussed rafters, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect roof structure carcassing components
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    6. Erect structural carcassing components
      cosvr11 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and carrying out the erection of carcassing components for roofs and floors
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. erection of at least one of the following to given working instructions
      • inclined roofs with gables
      • roof verge and eaves finishings
      • joists (ground, upper or flat roof), including coverings (flat roofs, decks or floors
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix gable roof trussed rafters, cut roofs, ground, upper and flat roof joists
      ‐ cut, fit and fix coverings and finishings in timber and plastic (flat roofs, verges and eaves, floors, decks)
      ‐ form joints associated with carcassing
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting structural carcassing components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, plastic mouldings, metals, trussed rafters, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect structural carcassing components
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    7. Erect timber roof structures
      cosvr290 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components and equipment for constructing timber roofs in situ and erecting pre-assembled roof structures This standard is for people working in the occupational area of erecting timber frame structures (excluding structural post and beam carpentry) and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and/or working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, align, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. construct, erect and/or install the following roof structures to given working instructions
      • in-situ roofs (manually and/or mechanically handled)
      • pre-assembled roof structures (mechanically handled)
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with erecting timber frame roof structures
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ extract and transfer data from drawings for the erection of timber roof structures
      ‐ provide information for Building Information Modelling (BIM)
      ‐ identify roof components
      ‐ construct in-situ, and install flat and pitched roof structures
      ‐ erect and install (manually and/or mechanically handled) preassembled, flat and pitched roof structures
      ‐ take account of other methods of roof construction
      ‐ install fire stops, cavity barriers and vapour control layers
      ‐ install insulation to achieve the specified energy and carbon
      ‐ avoid thermal bridging, bypassing and condensation
      ‐ apply the principles of airtightness and ventilation
      ‐ erect and install temporary propping, bracing and protection measures
      ‐ install permanent roof bracing by lateral restraint and holding down methods
      ‐ form openings
      ‐ work with plant and machinery to lift and transfer loads
      ‐ unload and store roof components
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      ‐ economise use of water, report leaks and turn taps off
      ‐ recycle materials and minimise waste
      • needs of other occupations associated with erecting timber roof structures
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of productivity targets and times scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, metal and timber based materials, sheet materials, trussed rafters, fire stops, vapour control layers, insulation, preservatives, adhesives, sealants, fittings, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to erect timber roof structures
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Wood Occupations (Construction)
      2. Construction Using Off-site Manufactured Assemblies
    8. Erect timber roof structures legacy
      cosvr290l This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices and selecting materials, components and equipment for constructing timber roofs in situ and erecting pre-assembled roof structures This standard is for people working in the occupational area of erecting timber frame structures (excluding structural post and beam carpentry) and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. construct and erect roof structures to given working instructions relating to the following
      • in-situ roofs (manually and/or mechanically handled)
      • pre-assembled roof structures (mechanically handled)
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, electronic data and current regulations associated with erecting timber frame roof structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ extract and transfer data from drawings for the erection of timber roof structures
      ‐ identify roof components
      ‐ construct in-situ, flat and pitched roof structures
      ‐ install pre-assembled, flat and pitched roof structures
      ‐ take account of other methods of roof construction
      ‐ install fire stops, cavity barriers and vapour control layers
      ‐ install insulation
      ‐ install temporary props and braces
      ‐ install permanent roof bracing
      ‐ form openings
      ‐ work with plant and machinery to lift and transfer loads
      ‐ unload and store roof components
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting timber roof structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, steel, timber/non-timber material, trussed rafters, fire stops, vapour control layers, insulation, preservatives, adhesives, sealants, fittings, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect timber roof structures
      23. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    9. Erect timber walls and floors legacy
      cosvr289l This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices and selecting materials, components and equipment for erecting timber wall and floor structures This standard is for people working in the occupational area of erecting timber frame structures (excluding structural post and beam carpentry) and can be used by construction operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, align, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. erect or install the following to given working instructions
      • sole plates
      • timber frame walls and floors (structural and non-structural)
      • incorporated structural columns and beams
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, electronic data and current regulations associated with erecting timber walls and floors
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ extract and transfer data from drawings for the erection of timber walls and floors
      ‐ line, level and fix sole plates, including damp-proof course/dampproof membrane
      ‐ erect both manually and with mechanical lifting equipment: wall and floor panels, loose joist and decking, incorporated structural columns and beams (timber and steel); including temporary propping and bracing
      ‐ form joints associated with timber frame construction
      ‐ form openings
      ‐ install fire stops, cavity barriers, breather membranes and vapour control layers
      ‐ install floating floors
      ‐ install insulation
      ‐ install disproportionate collapse components
      ‐ identify differential movement and settlement
      ‐ identify transfer of line and load point positions in load bearing walls/floors
      ‐ work with plant and machinery to lift and transfer loads
      ‐ unload and store wall and floor components
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting timber walls and floors
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, timber/non-timber sheet material, wall and floor panels, timber/steel columns and beams, damp-proof course, damp-proof membranes, breather membranes, fire stops, cavity barriers and vapour control layers, preservatives, adhesives, sealants, fittings, fixings and associated ancillary items
      ‐ hand and portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect timber walls and floors
      23. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    10. Fabricate post and beam components
      cosvr636 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, tools and equipment 4 preparing and fabricating post and beam components for heavy structural timber frames
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to level, plumb, measure, mark out, cut, shape, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fabricate and carpenter mark post and beam components for the following assemblies to given working instructions
      • wall frame with soleplate, post or jowl post, stud, rail, wall braces and top plate
      • tied or closed truss to include: king post truss with tie beam, king post, king struts and principal rafters or heavy tied truss with tie beam, principle rafters and curved internal members (collar or queen struts)
      • trusses with at least two of the following: interrupted tie; curved sling brace; hammer beams and braces; collar and arched braces; scissor braces; curved tension braces; cruck blades;
      • hip and valley construction to include hip beam or rafter, dragon beam, dragon tie, valley beam or rafter and jack rafters
      • roof construction to include wind bracing and at least two of the following: purlins scarfed; purlins trenched and cogged; purlins secured with free/slip tenons or splines; clasped purlins; crown plate/collar purlins
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ lay out frames
      ‐ mark out components for fabrication, plumb scribe, square rule and mapping
      ‐ apply the theorem of Pythagoras
      ‐ determine geometrical angles
      ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
      ‐ fabricate post and beam components for roof, wall, cross and floor frames
      ‐ form specialist joints associated with heavy structural timber framework
      ‐ identify principle structural components and load paths
      ‐ work with lifting and hoisting equipment (an awareness of the necessity for user certification)
      ‐ use hand tools, hand-held power tools, specialist power tools/machines and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the fabrication of post and beam components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ measuring and marking equipment
      ‐ draw pins or podgers, wedges, clamps and trestles
      ‐ lifting equipment and ancillaries
      ‐ hand tools and hand-held powered tools, specialist power tools/machines and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to fabricate post and beam components
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    11. Fabricate structural timber framework
      cosvr31 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 fitting and assembling components for fabricated structural timber floors, walls and roofs
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use, storage and maintenance of tools and equipment
      3. selection of resources associated with own work
      • materials and structural components
      • timber and metal fixings
      • tools, machines and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, joint, fit, mark, finish, position and secure
      8. use and maintain hand tools, hand-held portable power tools, power tools/machines and ancillary equipment
      9. fabricate, assemble and carpenter mark components to given working instructions for
      • timber wall and floor components (structural and/or non-structural)
      • timber pitched roof components
      10. store components ready for transportation/use
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, method statements, risk assessments, cutting lists and information relating to historical timber framing and post and beam construction
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools and/or portable power tools, machines and ancillary equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ cut, shape, fit and assemble components to fabricate structural and/or non- structural timber walls and floor components
      ‐ cut, shape, fit and assemble components for structural timber pitched roofs
      ‐ mark and drill offset peg holes
      ‐ make different types of pegs
      ‐ make carpenter marks
      ‐ use roofing squares and layout methods
      ‐ apply the theorem of Pythagoras
      ‐ determine geometrical angles
      ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
      ‐ assess the milling and cleaving process
      ‐ form specialised joints associated with heavy structural timber framework components
      ‐ store components ready for transportation and use
      ‐ work with lifting and hoisting equipment (an awareness of the necessity for user certification)
      ‐ use hand tools, hand-held power tools, specialised power tools/machines and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with fabrication of structural timber framework
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material
      ‐ pegs and metal fixings
      ‐ marking and levelling tools and equipment
      ‐ hand tools and hand-held power tools and equipment
      ‐ powered tools/machines
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to fabricate structural timber framework
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    12. Install and fix complex hardwood joinery components
      cosvr598 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 installing and fixing complex hardwood timber components
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. install and fix complex bespoke joinery components in hardwood to given working instructions
      • panelling
      • door cases
      • window cases
      • staircases (curved and/or straight and/or one-off designs)
      • windows
      • doors
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out fixing lines and grounds to level and plumb in regular and irregular shaped spaces
      ‐ transfer levels and datums
      ‐ install and fix panelling, door cases, window cases, staircases (curved and/or straight and/or one-off designs, windows and doors
      ‐ provide protection for the installed work
      ‐ maintain correct temperature and humidity
      ‐ allow for minor modifications in the work due to other trades and restrictions of the building
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with install and fixing complex hardwood joinery components
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, adhesives, fixings, finishing materials and associated items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, volume, area and wastage associated with the method/procedure to install and fix complex joinery
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    13. Install and repair ceilings in insulated enclosures
      COSVR797 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing, installing and repairing ceilings in insulated enclosures.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment and working platforms
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      • safe use and storage of lifting accessories
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, position and secure
      8. use and maintain hand tools, power tools and ancillary equipment
      9. prepare, install and repair to given working instructions at least two of the following ceilings in insulated enclosures for temperature control
      • suspended proprietary
      • composite panel
      • bespoke
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with installing and repairing ceilings in insulated enclosures
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method, area of work and materials used to
      ‐ set out and prepare the area for the installation of the ceiling
      ‐ check vertical and horizontal datum
      ‐ prepare panels, fitting and fixings
      ‐ install, suspended, composite and bespoke ceilings
      ‐ maintain the integrity of the thermal cavity barrier
      ‐ seal ceiling joints
      ‐ complete repairs to ceilings in insulated enclosures
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and machinery
      ‐ complete user inspection of lifting accessories
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment and working platforms
      • team work and communication
      • needs of other occupations associated with installing and repairing ceilings in insulated enclosures
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
      ‐ panels
      ‐ fittings and fixings
      ‐ hand tools, power tools and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method and procedure to install and repair ceilings in insulated enclosures
      24. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Specialist Installation Occupations (Construction)
    14. Install basic plumbing
      cosvr122 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 removing and installing domestic plumbing, water and waste services (from the isolation point only) to kitchens and/or bathrooms and/or bedrooms 5
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, and manufacturers' information related to the work to be carried out
      2. safe use of personal protective equipment (PPE) to carry out the activity, in accordance with legislation and/or organisational requirements
      3. safe use and storage of tools and equipment
      4. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      5. protection of the work and its surrounding area from damage
      6. consultation with client regarding protection of property and belongings
      7. minimise damage and maintain a clean work space
      8. disposal of waste in accordance with current legislation
      9. demonstration of work skills to measure, mark out, fit, finish, position and secure
      10. use and maintain hand tools, portable power tools and ancillary equipment
      11. remove and install kitchen and/or bathroom and/or bedroom appliances (from the isolation point only) in compliance with current regulations and given working instructions, relating to the following as appropriate to the installation to given working instructions
      • sinks, basins, baths, WCs, bidets
      • taps, waste services, waste disposal, shower trays and shower valves
      • laundry appliances, dishwashers
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      13. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      15. Hazards
      • those identified by method of work, manufacturers technical information, statutory regulations and official guidance
      16. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ remove and install: sinks, basins, baths, taps, waste services, WCs, bidets, shower trays, shower valves, pumps, laundry appliances and dishwashers
      ‐ carry out bending of copper pipes
      ‐ use compression and capillary copper fittings
      ‐ use compression, push fit and plastic weld fittings
      ‐ connect hot and cold water supplies
      ‐ use hand tools and/or power tools and equipment
      • team work and communication
      • needs of other occupations associated with the installation of basic plumbing
      20. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ sinks, basins, baths, WCs, bidets, shower trays
      ‐ copper and plastic pipes, waste outlets, taps, valves and pumps
      ‐ sealants and adhesives
      ‐ associated fixings and fittings
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install basic plumbing
      25. Security procedures
      • site, workplace, company and operative
      suite
      1. Fitted Interiors (Construction)
      2. Innovative/Modern Methods of Construction
      3. Building Maintenance Multi-trades Repair and Refurbishment Operations
    15. Install door ironmongery
      cosvr07 Install door ironmongery This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment
      duty
      1. comply with the given, relevant legislation and official guidance to carry
      2. out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of
      4. Work
      5. comply with organisational procedures to minimise the risk of damage to
      6. the work and surrounding area
      7. comply with the given contract instructions to carry out the work
      8. efficiently to the required specification
      9. complete the work within the allocated time, in accordance with the
      10. programme of work
      knowledge
      1. Safe work practices
      • the types of information
      • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      2. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
      • how the resources should be used
      • the hazards associated with the resources and methods of work
      3. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely
      4. Given the contract instructions
      • how methods of work are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out and why deadlines should be kept
      context
      1. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      2. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      3. protection of the work and its surrounding area from damage minimise damage and maintain a clean work space
      4. disposal of waste in accordance with legislation
      5. demonstration of work skills to measure, mark out, fit, finish, position and secure
      6. use and maintain hand tools, portable power tools and ancillary equipment
      7. installation of at least two of the following ironmongery for internal and external doors to given working instructions
      • locks
      • latches
      • cylinder latches
      • bolts
      • letter plates
      8. completion of own work within the time allowed
      9. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      10. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      11. Fire extinguishers
      • water, CO2, foam, powder and their uses
      12. Hazards those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      13. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      14. Information
      • manufacturers' information, oral/written and sketches, method statements, risk assessments
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix: locks, latches, cylinder latches, bolts, letter plates, closers, door ironmongery to fire resisting and non-fire resisting doors
      ‐ use hand tools, power tools and equipment
      • team work and communication
      • needs of other occupations associated with installing door ironmongery
      18. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      19. Programme
      • agreed starting and finishing times
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ locks, latches, cylinder latches, bolts, letter plates, closers, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity associated with the method/procedure to install door ironmongery
      22. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    16. Install elevated timber decks
      cosvr630 Install elevated timber decks This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4
      duty
      1. interpret the given information relating to the work and resources to
      2. confirm its relevance
      3. comply with the given, relevant legislation and official guidance to carry
      4. out your work and maintain safe work practices
      5. select the required quantity and quality of resources for the methods of
      6. Work
      7. comply with organisational procedures to minimise the risk of damage to
      8. the work and surrounding area
      9. comply with the given contract information to carry out the work
      10. efficiently to the required specification
      11. complete the work within the allocated time, in accordance with the
      12. programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, cut, fit, level, plumb, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. prepare site for, and install, elevated timber decks, balconies, walkways or boardwalks to given working instructions, incorporating the following
      • embedded column footings
      • raised column footings
      • wall plates
      • blocking
      • bracing
      • parapets or balustrades
      • stairs with landings
      • ramps
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ confirm load bearing requirements
      ‐ identify desired service life
      ‐ identify parts of the elevated deck, balcony, walkway or boardwalk (top rail, parapet, hand rail, balusters, newel post, edge joist, piers, column, bracing, blocking, joists, wall plate, deck boards)
      ‐ fit wall plates by masonry and other chemically cured fixings
      ‐ mix concrete and mortar
      ‐ prepare embedded and raised column footings
      ‐ prepare and form piers
      ‐ space columns
      ‐ assemble beams and posts
      ‐ mount joists
      ‐ fit blocking and bracing including diagonal bracing
      ‐ maximise optional cantilever
      ‐ prepare, fit and fix battens and deck boards
      ‐ fit parapets, including handrails, top rails and base rails
      ‐ fit access stairs with landings and ramps
      ‐ cap vertical components
      ‐ advice on aftercare and maintenance
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the installation of elevated timber decks
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ treated timber
      ‐ metal fixings
      ‐ mortar and other chemical fixing agents
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install elevated timber decks
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    17. Install first fixing components
      cosvr09 Install first fixing components This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment
      duty
      1. interpret the given information relating to the work and resources to
      2. confirm its relevance
      3. comply with the given, relevant legislation and official guidance to carry
      4. out your work and maintain safe work practices
      5. select the required quantity and quality of resources for the methods of
      6. Work
      7. comply with organisational procedures to minimise the risk of damage to
      8. the work and surrounding area
      9. comply with the given contract information to carry out the work
      10. efficiently to the required specification
      11. complete the work within the allocated time, in accordance with the
      12. programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment protection of the work and its surrounding area from damage
      4. minimise damage and maintain a clean work space
      5. disposal of waste in accordance with legislation
      6. demonstration of work skills to measure, mark out, fit, finish, position and secure
      7. use and maintain hand tools, portable power tools and ancillary equipment
      8. installation of at least four of the following to given working instructions
      • frames (door and/or window)
      • linings (door and/or hatch)
      • floor joist coverings (or flat roof decking)
      • partitions
      • staircases
      9. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      10. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      11. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      12. Fire extinguishers
      • water, CO2, foam, powder and their uses
      13. Hazards those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix standard door and window frames, window boards, linings, flooring/decking, partitions full or partial height, plasterboard, staircases straight or with turns
      ‐ form joints associated with first fixing
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing first fixing components
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, metals, frames, linings, staircases, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install first fixing components
      23. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    18. Install frames and linings
      cosvr05 Install frames and linings This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment
      duty
      1. comply with the given, relevant legislation and official guidance to carry
      2. out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of
      4. Work
      5. comply with organisational procedures to minimise the risk of damage to
      6. the work and surrounding area
      7. comply with the given contract instructions to carry out the work
      8. efficiently to the required specification
      9. complete the work within the allocated time, in accordance with the
      10. programme of work
      knowledge
      1. Safe work practices
      • the types instructions
      • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      2. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
      • how the resources should be used
      • the hazards associated with the resources and methods of work
      3. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely
      4. Given the contract instructions
      • how methods of work are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out and why deadlines should be kept
      context
      1. avoidance of risk by following the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials, tools and equipment
      • safe use and storage of tools and equipment
      2. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      3. protection of the work and its surrounding area from damage minimise damage and maintain a clean work space
      4. disposal of waste in accordance with legislation
      5. demonstration of work skills to measure, mark out, fit, finish, position and secure
      6. use and maintain hand tools, portable power tools and ancillary equipment
      7. installation to given working instructions
      • frames (door and/or window)
      • linings (door and/or hatch)
      8. completion of own work within the time allowed
      9. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      10. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      11. Fire extinguishers
      • water, CO2, foam, powder and their uses
      12. Hazards those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      13. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      14. Information
      • manufacturers' information, oral/written, sketches, method statements, risk assessments
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipments
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix standard door and window frames, window boards, linings
      ‐ form joints associated with first fixing
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing frames and linings
      18. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      19. Programme
      • agreed starting and finishing times
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, frames, window boards, linings, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install frames and linings
      22. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    19. Install internal mouldings
      cosvr08 Install internal mouldings This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment
      duty
      1. comply with the given, relevant legislation and official guidance to carry
      2. out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of
      4. Work
      5. comply with organisational procedures to minimise the risk of damage to
      6. the work and surrounding area
      7. comply with the given contract instructions to carry out the work
      8. efficiently to the required specification
      9. complete the work within the allocated time, in accordance with the
      10. programme of work
      knowledge
      1. Safe work practices
      • the types of information
      • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      2. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
      • how the resources should be used
      • the hazards associated with the resources and methods of work
      3. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely
      4. Given the contract instructions
      • how methods of work are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out and why deadlines should be kept
      context
      1. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      2. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      3. protection of the work and its surrounding area from damage minimise damage and maintain a clean work space
      4. disposal of waste in accordance with legislation
      5. demonstration of work skills to measure, mark out, fit, finish, position and secure
      6. use and maintain hand tools, portable power tools and ancillary equipment
      7. installation of architrave and skirting and/or mouldings requiring scribes and mitres to given working instructions
      8. completion of own work within the time allowed
      9. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      10. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      11. Fire extinguishers
      • water, CO2, foam, powder and their uses
      12. Hazards those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      13. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      14. Information
      • manufacturers' information, oral/written written and sketches, method statements, risk assessments
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix: architraves, skirting, dado rails, picture rails, mouldings, mitre and scribe, scribe to irregular surfaces, return mouldings across width and thickness
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing internal mouldings
      18. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      19. Programme
      • agreed starting and finishing times
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ architrave, skirting, dado rails, picture rails, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install internal mouldings
      22. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    20. Install low level timber decks
      cosvr629 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and installing low level timber decks, walkways or boardwalks
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, cut, fit, level, plumb, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. prepare site for, and install, low level timber decks, walkways or boardwalks to given working instructions, incorporating at least five of the following
      • embedded column footings
      • raised column footings
      • wall plates
      • blocking
      • bracing
      • parapets or balustrades
      • stairs
      • ramps
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and regulations associated with low level timber decks
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ confirm load bearing requirements
      ‐ identify desired service life
      ‐ identify parts of the low level deck, walkway or boardwalk (top rail, parapet, hand rail, balusters, newel post, edge joist, piers, column, bracing, blocking, joists, wall plate, deck boards)
      ‐ fit wall plates by masonry and other chemically cured fixings
      ‐ mix concrete and mortar
      ‐ prepare embedded and raised column footings
      ‐ prepare and form piers
      ‐ space columns
      ‐ assemble beams and posts
      ‐ mount joists
      ‐ fit blocking and bracing
      ‐ maximise optional cantilever
      ‐ prepare, fit and fix battens and deck boards
      ‐ fit parapets, including handrails, top rails and base rails
      ‐ fit access stairs and ramps
      ‐ cap vertical components
      ‐ advice on aftercare and maintenance
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the installation of low level timber decks
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ treated timber
      ‐ metal fixings
      ‐ mortar and other chemical fixing agents
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install low level timber decks
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    21. Install second fixing components
      cosvr10 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and carrying out second fixing
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. installation of at least five of the following to given working instructions
      • side hung doors
      • mouldings (architrave, skirting)
      • ironmongery
      • service encasement
      • wall and floor units/fitments
      • cladding
      • stair components (balustrades, handrails, spindles)
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ prepare and fix internal and external side hung doors, fire resisting and non-fire resisting doors, door closers, ironmongery, architraves, skirting, dado rails, picture rails, internal and external cladding, service encasements, wall and floor units/fitments, stair components (balustrades, handrails, spindles)
      ‐ form joints associated with second fixing
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing second fixing components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, timber boarding, plastics, metals, doors, mouldings, ironmongery, wall and floor units/fitments, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install second fixings
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    22. Install shopfitting fitments
      cosvr21 Install shopfitting fitments This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4
      duty
      1. interpret the given information relating to the work and resources to
      2. confirm its relevance
      3. comply with the given, relevant legislation and official guidance to carry
      4. out your work and maintain safe work practices
      5. select the required quantity and quality of resources for the methods of
      6. Work
      7. comply with organisational procedures to minimise the risk of damage to
      8. the work and surrounding area
      9. comply with the given contract information to carry out the work
      10. efficiently to the required specification
      11. complete the work within the allocated time, in accordance with the
      12. programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. installation to given working instructions of at least two of the following in timber and/or non-ferrous metal
      • counters
      • display units
      • shelving units
      • fixed seating
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix timber and/or non-ferrous metal counters, display units, shelving units and fixed seating
      ‐ form joints associated with shopfitting
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with shopfitting installations
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, metals, plastics, fabrics, counters, display units, shelving units, fixed seating, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure for shopfitting installations
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    23. Install shopfitting frames and finishings
      cosvr20 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and fixing internal timber and/or non-ferrous metal shopfitting frames and finishings
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. installation to given working instructions of at least three of the following in timber and/or non-ferrous metal
      • door frames
      • linings
      • hung doors
      • door sets
      • mouldings/trims
      • ironmongery
      • service encasement
      • wall panelling/cladding
      • partition walling
      • staircase finishings and balustrades
      • staircases
      • bulkheads and soffits
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix timber and/or non-ferrous metal: door frames, linings, hung doors (fire resisting and non-fire resisting), door sets, ironmongery, architraves, skirtings, dado rails, trims, panelling/cladding, service encasements, partition walling, staircase finishings and balustrades, staircases, baulkheads and soffits
      ‐ form joints associated with shopfitting
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with shopfitting installations
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, non-ferrous metals, plastics, fabrics, door frames, linings, doors, panelling/cladding, staircases, mouldings/trims, ironmongery, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure for shopfitting installations
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    24. Install shopfronts and finishings
      cosvr22 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 preparing and fixing timber and/or non-ferrous metal shopfronts and associated finishings
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. installation to given working instructions of at least three of the following in timber and/or non-ferrous metal
      • shopfront surrounds
      • stall risers
      • mouldings/trims
      • window beds
      • fascias
      • specialist treatment and finishing of non-ferrous metal (applies to non-ferrous metal only)
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and fix timber and/or non-ferrous metal shopfront surrounds, stall risers, mouldings/trims, window beds, fascias and signs
      ‐ form joints associated with shopfitting
      ‐ treat and finish non-ferrous metal
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with shopfitting installations
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, non-ferrous metals, plastics, shopfront surrounds, stall risers, mouldings/trims, window beds, fascias, signs, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure for shopfitting installations
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    25. Install side hung doors
      cosvr06 Install side hung doors This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment
      duty
      1. comply with the given, relevant legislation and official guidance to carry
      2. out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of
      4. Work
      5. comply with organisational procedures to minimise the risk of damage to
      6. the work and surrounding area
      7. comply with the given contract instructions to carry out the work
      8. efficiently to the required specification
      9. complete the work within the allocated time, in accordance with the
      10. programme of work
      knowledge
      1. Safe work practices
      • the types of information
      • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      2. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
      • how the resources should be used
      • the hazards associated with the resources and methods of work
      3. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely
      4. Given the contract instructions
      • how methods of work are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      5. Allocated time
      • what the programme is for the work to be carried out and why deadlines should be kept
      context
      1. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      2. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      3. protection of the work and its surrounding area from damage minimise damage and maintain a clean work space
      4. disposal of waste in accordance with legislation
      5. demonstration of work skills to measure, mark out, fit, finish, position and secure
      6. use and maintain hand tools, portable power tools and ancillary equipment
      7. installation of doors (internal and/or external, single and/or double) to given working instructions
      8. completion of own work within the time allowed
      9. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      10. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      11. Fire extinguishers
      • water, CO2, foam, powder and their uses
      12. Hazards those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      13. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      14. Information
      • manufacturers' information, oral/written written and sketches, method statements, risk assessments.
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ prepare and hang internal and external, single and double doors (non-fire resisting and fire resisting)
      ‐ use hand tools, power tools and equipment
      • team work and communication
      • needs of other occupations associated with installing side hung doors
      18. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      19. Programme
      • agreed starting and finishing times
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ flush, framed, panelled, batten and fire resisting doors, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity associated with the method/procedure to install side hung doors
      22. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    26. Install supplementary timber frame fixing and features
      cosvr295 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 installing external and internal joinery, fire stops, cavity barriers, vapour control layers and insulation
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, align, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. install the following to given working instructions
      • cavity barriers
      • fire stops
      • vapour control layer
      10. install at least one of the following to given working instructions
      • floating floors
      • internal joinery
      • external joinery
      • insulation
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ install cavity barriers, fire stops and vapour control layers
      ‐ install floating floors
      ‐ install insulation
      ‐ complete internal joinery
      ‐ complete external joinery
      ‐ form joints associated with timber frame structures
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment team work and communication
      • needs of other occupations associated with installing supplementary timber frame fixing and features
      • Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, timber/non-timber sheet material, cavity barriers, fire stops, preservatives, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install supplementary timber frame fixings and
      23. Security procedures
      • site, workplace, company and operative
    27. Maintain non-structural carpentry work
      cosvr12 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 repairing defective timber frames, mouldings and sash cords
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, splice, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. repair and/or replace at least four of the following to given working instructions
      • frames
      • mouldings
      • doors
      • windows (including replacement glazing)
      • door and/or window ironmongery
      • verge and/or eaves
      • guttering and downpipes
      • sash cords
      10. prime the repair to the work
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • sharpening of hand tools and operative care of hand tools and/or portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ splice and replace frames and mouldings
      ‐ repair and replace doors and windows
      ‐ repair and replace ironmongery
      ‐ repair or replace guttering, downpipes
      ‐ replace sash cords
      ‐ replace architraves, skirting, dado rails and picture rails
      ‐ form joints associated with repairs
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with maintaining non-structural carpentry work
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, prefabricated components, ironmongery, metals, sash cord, adhesives, sealants, guttering, downpipe, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to maintain non-structural carpentry work
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    28. Maintain non-structural or structural components
      cosvr25 COSVR25 This standard is about, interpreting information, adopting safe and healthy working practices, selecting materials, components and equipment for repairing non-structural and/or structural components This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, splice, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. repair at least five of the following components to given working instructions
      • frames (to include priming the repair)
      • mouldings (to include priming the repair)
      • floor joist covering (or flat roof)
      • door and/or window ironmongery
      • guttering and downpipes
      • sash cords
      • replacement glazing
      • structural joists (including support)
      • structural rafters (including support)
      • fascia, soffits and bargeboards
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools, operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ replace and splice door and window frames, mouldings and structural timbers, replace sash cords, re-glaze, re-lay brick/blockwork, make good paintwork, plasterwork, brickwork, wall tiling
      ‐ identify load bearing points
      ‐ prop and support existing structures
      ‐ replace frames and mouldings
      ‐ repair or replace door and window ironmongery
      ‐ repair and/or replace guttering and downpipes
      ‐ repair or replace fascia, soffits and bargeboards
      ‐ form joints associated with repairs
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with maintaining non-structural or structural components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, metals, mouldings, sash cord, paint, bricks, tiles, cement, sand, plaster, preservatives, adhesives, sealants, fixings, guttering, ironmongery, downpipes and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to maintain non-structural or structural components
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
      3. Innovative/Modern Methods of Construction
    29. Maintain non-structural or structural components
      cosvr25 COSVR25 This standard is about, interpreting information, adopting safe and healthy working practices, selecting materials, components and equipment for repairing non-structural and/or structural components This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, splice, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. repair at least five of the following components to given working instructions
      • frames (to include priming the repair)
      • mouldings (to include priming the repair)
      • floor joist covering (or flat roof)
      • door and/or window ironmongery
      • guttering and downpipes
      • sash cords
      • replacement glazing
      • structural joists (including support)
      • structural rafters (including support)
      • fascia, soffits and bargeboards
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools, operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ replace and splice door and window frames, mouldings and structural timbers, replace sash cords, re-glaze, re-lay brick/blockwork, make good paintwork, plasterwork, brickwork, wall tiling
      ‐ identify load bearing points
      ‐ prop and support existing structures
      ‐ replace frames and mouldings
      ‐ repair or replace door and window ironmongery
      ‐ repair and/or replace guttering and downpipes
      ‐ repair or replace fascia, soffits and bargeboards
      ‐ form joints associated with repairs
      ‐ use hand tools, portable power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with maintaining non-structural or structural components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, metals, mouldings, sash cord, paint, bricks, tiles, cement, sand, plaster, preservatives, adhesives, sealants, fixings, guttering, ironmongery, downpipes and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to maintain non-structural or structural components
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
      3. Innovative/Modern Methods of Construction
    30. Maintain non-structural or structural components - legacy
      cosvr25 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 repairing non-structural and/or structural components
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, splice, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. repair at least five of the following components to given working instructions
      • frames (to include priming the repair)
      • mouldings (to include priming the repair)
      • floor joist covering (or flat roof)
      • door and/or window ironmongery
      • guttering and downpipes
      • sash cords
      • replacement glazing
      • structural joists (including support)
      • structural rafters (including support)
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ replace and splice door and window frames, mouldings and structural timbers, replace sash cords, re-glaze, re-lay brick/blockwork, make good paintwork, plasterwork, brickwork, wall tiling
      ‐ identify load bearing points
      ‐ prop and support existing structures
      ‐ replace frames and mouldings
      ‐ repair or replace door and window ironmongery
      ‐ repair and/or replace guttering and downpipes
      ‐ form joints associated with repairs
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with maintaining non-structural or structural components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, metals, mouldings, sash cord, paint, bricks, tiles, cement, sand, plaster, preservatives, adhesives, sealants, fixings, guttering, ironmongery, downpipes and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to to maintain non-structural or structural components
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
      3. Construction Using Off-site Manufactured Assemblies
    31. Maintain non-structural or structural components - legacy
      cosvr25 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 repairing non-structural and/or structural components
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment/working platforms
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, splice, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. repair at least five of the following components to given working instructions
      • frames (to include priming the repair)
      • mouldings (to include priming the repair)
      • floor joist covering (or flat roof)
      • door and/or window ironmongery
      • guttering and downpipes
      • sash cords
      • replacement glazing
      • structural joists (including support)
      • structural rafters (including support)
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of hand tools and/or portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ replace and splice door and window frames, mouldings and structural timbers, replace sash cords, re-glaze, re-lay brick/blockwork, make good paintwork, plasterwork, brickwork, wall tiling
      ‐ identify load bearing points
      ‐ prop and support existing structures
      ‐ replace frames and mouldings
      ‐ repair or replace door and window ironmongery
      ‐ repair and/or replace guttering and downpipes
      ‐ form joints associated with repairs
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with maintaining non-structural or structural components
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, metals, mouldings, sash cord, paint, bricks, tiles, cement, sand, plaster, preservatives, adhesives, sealants, fixings, guttering, ironmongery, downpipes and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to to maintain non-structural or structural components
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Building Maintenance Multi-trades Repair and Refurbishment Operations
      3. Construction Using Off-site Manufactured Assemblies
    32. Maintain, repair and conserve timber components
      cosvr600 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 maintaining, repairing and conserving complex timber frame and joinery components on conservation or restoration projects
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, joint, fit, fix, finish, position, secure and record
      8. use and maintain hand tools, hand held portable power tools, power tools/machines and ancillary equipment
      9. prepare the repair schedule
      10. produce drawings and projections
      11. maintain and/or restore and/or conserve timber components to given working instructions for one of the following
      • in-situ components for timber structures
      • joinery components
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      13. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of power tools, machinery and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ assess conditions and select suitable repair methods
      ‐ produce repair schedules for approval
      ‐ produce drawings and projections
      ‐ transfer dimensions, angles and cuts to components
      ‐ use modern and traditional methods of setting out for regular and irregular shaped timber structures
      ‐ transfer levels and datums
      ‐ select suitable timber from renewable sources
      ‐ produce traditional and modern joints
      ‐ maintain, repair and conserve in situ components for complex timber structures and joinery components
      ‐ use traditional and modern finishes
      ‐ remove and/or repair timber components in situ
      ‐ use modern and traditional metals, adhesives and consolidants for repairs
      ‐ provide suitable storage and protection
      ‐ use suitable and safe timber treatments
      ‐ make suitable records
      ‐ understand the requirements of statutory and other interested bodies
      ‐ understand conservation charter requirements
      ‐ identify and protect endangered fauna
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with maintaining, repairing and conserving timber components
      20. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, fixings, finishing materials and associated items
      ‐ mechanical lifting equipment
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to maintain, repair and conserve timber components
      25. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    33. Manufacture bespoke products
      cosvr632 This standard is about interpreting information, adopting safe and healthy working practices, selecting materials, components and equipment for fitting and assembling plain and circular bespoke products for one or more of the following groups: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fit and assemble to form bespoke manufactured products to given working instructions for one of the following groups
      • architectural joinery group (at least three items from the following): door sets; doors; opening windows; units and/or fitments; panelling/cladding; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers and laminates; staircases (straight and with turns); handrails and balustrades; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; butt welding rims; metal and/or rubber tyring; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases; handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ fit and assemble bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, opening windows, units and fitments and panelling/cladding
      ‐ wooden framed vehicles, shafts, wheels, welded carriage components, metal and rubber tyring (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades straight and with turns
      ‐ produce veneers hand and machine
      ‐ produce products with single and double curvature features
      ‐ produce bespoke products that incorporate associated materials (glass, plastics, fabrics, etc.)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use hand tools, portable power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with the manufacture of bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metals, glass, plastics, fabrics, veneers, ironmongery, metal and rubber wheel rims, adhesives, sealants, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Heritage Skills (Construction)
    34. Manufacture bespoke products
      cosvr632 This standard is about interpreting information, adopting safe and healthy working practices, selecting materials, components and equipment for fitting and assembling plain and circular bespoke products for one or more of the following groups: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fit and assemble to form bespoke manufactured products to given working instructions for one of the following groups
      • architectural joinery group (at least three items from the following): door sets; doors; opening windows; units and/or fitments; panelling/cladding; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers and laminates; staircases (straight and with turns); handrails and balustrades; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; butt welding rims; metal and/or rubber tyring; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases; handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ fit and assemble bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, opening windows, units and fitments and panelling/cladding
      ‐ wooden framed vehicles, shafts, wheels, welded carriage components, metal and rubber tyring (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades straight and with turns
      ‐ produce veneers hand and machine
      ‐ produce products with single and double curvature features
      ‐ produce bespoke products that incorporate associated materials (glass, plastics, fabrics, etc.)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use hand tools, portable power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with the manufacture of bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metals, glass, plastics, fabrics, veneers, ironmongery, metal and rubber wheel rims, adhesives, sealants, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Heritage Skills (Construction)
    35. Manufacture bespoke products - legacy
      cosvr632 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 fitting and assembling plain and circular bespoke products for one or more of the following groups: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fit and assemble to form bespoke manufactured products to given working instructions for one of the following groups
      • bench/architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers and laminates; staircases (straight and with turns); handrails and balustrades; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; butt welding rims; metal and/or rubber tyring; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases; handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ fit and assemble bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments and panelling/cladding
      ‐ wooden framed vehicles, shafts, wheels, welded carriage components, metal and rubber tyring (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades straight and with turns
      ‐ produce veneers hand and machine
      ‐ produce products with single and double curvature features
      ‐ produce bespoke products that incorporate associated materials (glass, plastics, fabrics, etc.)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use hand tools, power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with the manufacture of bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metals, glass, plastics, fabrics, veneers, ironmongery, metal and rubber wheel rims, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    36. Manufacture bespoke products - legacy
      cosvr632 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 fitting and assembling plain and circular bespoke products for one or more of the following groups: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fit and assemble to form bespoke manufactured products to given working instructions for one of the following groups
      • bench/architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers and laminates; staircases (straight and with turns); handrails and balustrades; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; butt welding rims; metal and/or rubber tyring; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases; handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ fit and assemble bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments and panelling/cladding
      ‐ wooden framed vehicles, shafts, wheels, welded carriage components, metal and rubber tyring (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades straight and with turns
      ‐ produce veneers hand and machine
      ‐ produce products with single and double curvature features
      ‐ produce bespoke products that incorporate associated materials (glass, plastics, fabrics, etc.)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use hand tools, power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with the manufacture of bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metals, glass, plastics, fabrics, veneers, ironmongery, metal and rubber wheel rims, adhesives, sealants, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    37. Manufacture routine products
      cosvr16 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and fitting and assembling products for one or more of the following: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or nonferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fit and assemble to form routine manufactured products to given working instructions from one of the following groups
      • architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels (including butt welding rim) plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ fit and assemble routine products
      ‐ produce straight in plan and elevation: doors, windows with opening lights, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce welded carriage components (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ form joints associated with the product and construction method
      ‐ use hand tools, portable power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with manufacturing routine products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metal, fabric, metal and rubber rims, glass, plastic, ironmongery, adhesives, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture routine products
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    38. Manufacture routine products
      cosvr16 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and fitting and assembling products for one or more of the following: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or nonferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. fit and assemble to form routine manufactured products to given working instructions from one of the following groups
      • architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels (including butt welding rim) plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ fit and assemble routine products
      ‐ produce straight in plan and elevation: doors, windows with opening lights, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce welded carriage components (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ form joints associated with the product and construction method
      ‐ use hand tools, portable power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with manufacturing routine products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metal, fabric, metal and rubber rims, glass, plastic, ironmongery, adhesives, fixings and associated ancillary items
      ‐ hand tools, portable power tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture routine products
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    39. Manufacture routine products - legacy
      cosvr16 Manufacture routine products This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 fitting and assembling products for one or more of the following:
      duty
      Manufacture routine products interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Manufacture routine products
      2. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      3. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      4. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      5. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      6. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      7. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. Manufacture routine products
      • interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      • avoidance of risk by following the given information relating to the following
      ‐ methods of work
      ‐ safe use of health and safety control equipment
      ‐ safe use, storage and handling of materials
      ‐ safe use and storage of tools and equipment
      • selection of resources associated with own work
      ‐ materials, components and fixings
      ‐ tools and equipment
      • protection of the work and its surrounding area from damage
      • minimise damage and maintain a clean work space
      • disposal of waste in accordance with legislation
      • demonstration of work skills to measure, mark out, fit, finish, position and secure
      • use and maintain hand tools, portable power tools and ancillary equipment
      • fit and assemble to form routine manufactured products to given working instructions from one of the following groups
      ‐ bench/architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      ‐ wheelwrighting group (carriage construction): wheels (including butt welding rim) plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      ‐ shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      • completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      2. Manufacture routine products
      3. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      4. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      5. Fire extinguishers
      • water, CO2, foam, powder and their uses
      6. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      7. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      8. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      9. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      10. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      11. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ fit and assemble routine products
      ‐ produce straight in plan and elevation: doors, windows with opening lights, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce welded carriage components (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ form joints associated with the product and construction method
      ‐ use hand tools, power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with manufacturing routine products
      12. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      13. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      14. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      15. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metal, fabric, metal and rubber rims, glass, plastic, ironmongery, adhesives, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture routine products
      16. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    40. Manufacture routine products - legacy
      cosvr16 Manufacture routine products This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 fitting and assembling products for one or more of the following:
      duty
      Manufacture routine products interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Manufacture routine products
      2. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      3. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      4. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      5. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      6. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      7. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. Manufacture routine products
      • interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      • avoidance of risk by following the given information relating to the following
      ‐ methods of work
      ‐ safe use of health and safety control equipment
      ‐ safe use, storage and handling of materials
      ‐ safe use and storage of tools and equipment
      • selection of resources associated with own work
      ‐ materials, components and fixings
      ‐ tools and equipment
      • protection of the work and its surrounding area from damage
      • minimise damage and maintain a clean work space
      • disposal of waste in accordance with legislation
      • demonstration of work skills to measure, mark out, fit, finish, position and secure
      • use and maintain hand tools, portable power tools and ancillary equipment
      • fit and assemble to form routine manufactured products to given working instructions from one of the following groups
      ‐ bench/architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      ‐ wheelwrighting group (carriage construction): wheels (including butt welding rim) plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      ‐ shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      • completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      2. Manufacture routine products
      3. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      4. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      5. Fire extinguishers
      • water, CO2, foam, powder and their uses
      6. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      7. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      8. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      9. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      10. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      11. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ fit and assemble routine products
      ‐ produce straight in plan and elevation: doors, windows with opening lights, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce welded carriage components (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ form joints associated with the product and construction method
      ‐ use hand tools, power tools and equipment
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with manufacturing routine products
      12. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      13. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      14. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      15. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metal, fabric, metal and rubber rims, glass, plastic, ironmongery, adhesives, fixings and associated ancillary items
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture routine products
      16. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    41. Mark out from setting out details for routine products
      cosvr15 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and marking out from routine product setting out for one or more of the following: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, cutting lists, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • marking and testing tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. mark out from setting out rods (template) routine products to given working instructions for one of the following groups
      • architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ mark out from setting out details and cutting lists
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material team work and communication
      • needs of other occupations associated with marking out from setting out details
      • Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      19. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, setting out rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      22. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    42. Mark out from setting out details for routine products
      cosvr15 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and marking out from routine product setting out for one or more of the following: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, cutting lists, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • marking and testing tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. mark out from setting out rods (template) routine products to given working instructions for one of the following groups
      • architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ mark out from setting out details and cutting lists
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material team work and communication
      • needs of other occupations associated with marking out from setting out details
      • Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      19. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, setting out rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      22. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    43. Mark out from setting out details for routine products - legacy
      cosvr15 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 marking out from routine product setting out for one or more of the following: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, cutting lists, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. mark out from setting out rods (template) routine products to given working instructions for one of the following groups
      • bench/architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ mark out from setting out details and cutting lists
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with marking out from setting out details
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, setting out rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      23. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    44. Mark out from setting out details for routine products - legacy
      cosvr15 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 marking out from routine product setting out for one or more of the following: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, cutting lists, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. mark out from setting out rods (template) routine products to given working instructions for one of the following groups
      • bench/architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ mark out from setting out details and cutting lists
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with marking out from setting out details
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, setting out rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      23. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Woodmachining (Construction/Sawmilling Extrusion/Furniture)
    45. Produce complex shaped hardwood components
      cosvr597 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 setting out and producing complex hardwood components
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to draw, measure, mark out, cut and assemble
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. set out and produce bespoke joinery in hardwoods to given working instructions for
      • doors with complex mouldings and panelling
      • door cases with complex mouldings
      • ornate panelling
      • window frames and/or casements with complex mouldings
      • staircases (straight and/or curved)
      • handrails and balustrading (straight and/or turned and/or curved)
      • joinery products with straight and curved features
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • operative care of hand tools and/or portable power tools and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ form mould templates from existing profiles of drawings
      ‐ produce spindle cutters from mould templates
      ‐ sharpen tools, cutters and saw blades
      ‐ select suitable wood for type and quality, from renewable sources
      ‐ select wood with correct moisture content, free from defects and correctly converted
      ‐ produce traditional and modern joints
      ‐ produce traditional and modern finishes
      ‐ produce complex doors, door cases, ornate panelling, window frames, casements, staircases (straight and/or curved), handrails and balustrading (straight and/or turned and/or curved), joinery products with straight and curved features
      ‐ select suitable ironmongery and fittings
      ‐ provide safe transport for finished components
      ‐ use hand tools, power tools and equipment
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ wood, adhesives, fixings, finishing materials, ironmongery and associated items
      ‐ marking and testing tools and equipment
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, volume, area and wastage associated with the method/procedure to produce complex shaped hardwood components
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    46. Produce complex shaped product details
      cosvr27 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing setting out rods and marking out plain and circular products for one or more of the following: bespoke bench joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why and when personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, cutting lists, schedules and manufacturers' information related to the work to be carried out
      2. safe use of personal protective equipment (PPE) to carry out the activity, in accordance with legislation and/or organisational requirements
      3. safe use and storage of tools and equipment
      4. safe use of fire extinguishers, as appropriate to the fire
      5. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      6. protection of the work and its surrounding area from damage
      7. minimise damage and maintain a clean work space
      8. disposal of waste in accordance with legislation
      9. demonstration of work skills to measure, mark out and draw
      10. use and maintain marking and testing tools and ancillary equipment
      11. produce setting out details, marking out and cutting lists for complex products to given working instructions for one of the following groups
      • bespoke bench joinery group, one or more items from the following: doors; frames; linings; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, nonferrous metal, fabrics, veneers; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction), one or more items from the following: doors; frames; wooden framed vehicles; shafts; wheels; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal), any four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      13. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      15. Fire extinguishers
      • water, CO2, foam, powder and their uses
      16. Hazards
      • those identified by method of work, manufacturers technical information, statutory regulations and official guidance
      17. Information
      • drawings, specifications, schedules, manufacturers' information, component standards and regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out, mark out and produce cutting lists for complex products
      ‐ produce straight in plan and elevation, doors, frames glazed and non-glazed with hinged, sliding and tilting components, linings, units and fitments, panelling/cladding
      ‐ produce staircases, handrails and balustrades, straight and with turns
      ‐ produce wooden framed vehicles, shafts and wheels
      ‐ produce products with single and double curvature features by geometrical development relating to the above items
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction methods
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with setting out and marking out
      21. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes of standard and/or specialist
      ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce plain and circular details and cutting lists
      26. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    47. Produce setting out details for bespoke products
      cosvr634 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and producing setting out rods and marking out plain and circular bespoke products for one or more of the following groups: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • marking and testing tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details, marking out and cutting lists for bespoke products to given working instructions for one of the following groups
      • architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers, laminates; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ set out, mark out and produce cutting lists for bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments, panelling/cladding
      ‐ wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades, straight and with turns
      ‐ produce products with single and double curvature features by geometrical development relating to the above items
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction methods
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with producing setting out details for bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details for bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Heritage Skills (Construction)
    48. Produce setting out details for bespoke products
      cosvr634 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and producing setting out rods and marking out plain and circular bespoke products for one or more of the following groups: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • marking and testing tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details, marking out and cutting lists for bespoke products to given working instructions for one of the following groups
      • architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers, laminates; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ set out, mark out and produce cutting lists for bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments, panelling/cladding
      ‐ wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades, straight and with turns
      ‐ produce products with single and double curvature features by geometrical development relating to the above items
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction methods
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with producing setting out details for bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details for bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      1. Wood Occupations (Construction)
      2. Heritage Skills (Construction)
    49. Produce setting out details for bespoke products - legacy
      cosvr634 COSVR634 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing setting out rods and marking out plain and circular bespoke products for one or more of the following groups: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details, marking out and cutting lists for bespoke products to given working instructions for one of the following groups
      • bench/architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers, laminates; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ set out, mark out and produce cutting lists for bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments, panelling/cladding
      ‐ wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades, straight and with turns
      ‐ produce products with single and double curvature features by geometrical development relating to the above items
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction methods
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with producing setting out details for bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details for bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    50. Produce setting out details for bespoke products - legacy
      cosvr634 COSVR634 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing setting out rods and marking out plain and circular bespoke products for one or more of the following groups: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details, marking out and cutting lists for bespoke products to given working instructions for one of the following groups
      • bench/architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers, laminates; joinery products with single curvature features; joinery products with double curvature features
      • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
      • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • sharpening of hand tools and operative care of portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
      ‐ set out, mark out and produce cutting lists for bespoke products
      ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments, panelling/cladding
      ‐ wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ produce staircases, handrails and balustrades, straight and with turns
      ‐ produce products with single and double curvature features by geometrical development relating to the above items
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction methods
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with producing setting out details for bespoke products
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
      ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details for bespoke products
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    51. Produce setting out details for routine products
      cosvr14 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and producing plain setting out details for one or more of the following: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or nonferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, cutting lists, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • marking and testing tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details and cutting lists for routine products to given working instructions for one of the following groups
      • architectural joinery group (at least two items from the following): doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following: doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ set out and produce cutting lists for routine products
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material team work and communication
      • needs of other occupations associated with producing setting out details for routine products
      • Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      19. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, paper for rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      22. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    52. Produce setting out details for routine products
      cosvr14 This standard is about interpreting information, adopting safe and healthy work practices, selecting materials, components and equipment and producing plain setting out details for one or more of the following: architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or nonferrous metal) This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, cutting lists, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • marking and testing tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details and cutting lists for routine products to given working instructions for one of the following groups
      • architectural joinery group (at least two items from the following): doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following: doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ set out and produce cutting lists for routine products
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material team work and communication
      • needs of other occupations associated with producing setting out details for routine products
      • Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      19. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      20. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      21. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, paper for rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      22. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    53. Produce setting out details for routine products - legacy
      cosvr14 COSVR14 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing plain setting out details for one or more of the following: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, cutting lists, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details and cutting lists for routine products to given working instructions for one of the following groups
      • bench/architectural joinery group (at least two items from the following): doors; indows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following: doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out and produce cutting lists for routine products
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with producing setting out details for routine products
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, paper for rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      23. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    54. Produce setting out details for routine products - legacy
      cosvr14 COSVR14 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing plain setting out details for one or more of the following: bench/architectural joinery; wheelwrighting (carriage construction); shopfitting products (timber and/or non-ferrous metal)
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, cutting lists, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out and draw
      8. use and maintain marking and testing tools and ancillary equipment
      9. produce setting out details and cutting lists for routine products to given working instructions for one of the following groups
      • bench/architectural joinery group (at least two items from the following): doors; indows with opening lights; units and/or fitments (panelling/cladding); staircases
      • wheelwrighting group (carriage construction): wheels plus at least one item from the following: doors; frames; wooden framed vehicles; shafts
      • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings (animal welfare)
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      17. Maintenance
      • operative care of marking and testing tools and equipment
      18. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out and produce cutting lists for routine products
      ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
      ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
      ‐ take site and workplace dimensions
      ‐ proportion joints associated with the product and construction method
      ‐ use marking and testing tools
      ‐ requisition material
      • team work and communication
      • needs of other occupations associated with producing setting out details for routine products
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, paper for rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
      ‐ marking and testing tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
      23. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    55. Produce, assemble and erect complex timber frame structures
      cosvr599 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 producing, assembling and erecting complex timber frame structures
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how personal protective equipment (PPE) should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of personal protective equipment (PPE)
      • safe use of access equipment
      • safe use and storage of products, tools and equipment
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, joint, fit, fix, finish, position, secure and record
      8. use and maintain hand tools, hand held portable power tools, power tools/machines and ancillary equipment
      9. produce, assemble and erect timber frame structures to carpenters marks to given working instructions for
      • timber roofs
      • timber floors
      • timber walls
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      14. Information
      • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
      15. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      16. Maintenance
      • sharpening of hand tools and operative care of power tools, machines and ancillary equipment
      17. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ produce drawings and projections
      ‐ transfer dimensions, angles and cuts to components
      ‐ use modern and traditional methods of setting out for regular and irregular shaped timber structures
      ‐ transfer levels and datums
      ‐ select suitable wood for type and quality, from renewable sources
      ‐ select timber with correct moisture content, free from defects and correctly converted
      ‐ produce, assemble and erect timber roofs, floors and walls
      ‐ produce traditional and modern joints and fixings
      ‐ use traditional and modern finishes
      ‐ provide suitable storage and protection
      ‐ use hand tools, power tools and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing, assembling and erecting complex timber frame structures
      18. personal protective equipment (PPE)
      • occupational use, types, purpose of each type and work situations
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, fixings, finishing materials and associated items
      ‐ mechanical lifting equipment
      ‐ hand and/or powered tools and equipment
      • methods of calculating quantity, length, volume, area and wastage associated with the method/procedure to produce, assemble and erect complex timber frame structures
      23. Security procedures
      • site, workplace, company and operative
      suite
      Senior Crafts (Construction)
    56. Set out structural timber framework
      cosvr30 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 setting out and marking out components for structural timber floors, walls and roofs
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials
      • safe use, storage and maintenance of tools and equipment
      3. selection of resources associated with own work
      • types and grades of timber
      • components and fixings
      • marking, testing and levelling tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, level and square
      8. use and maintain marking, levelling and testing tools and ancillary equipment
      9. measure, set out and mark out to given working instructions of
      • timber wall and floor components (structural and/or non-structural)
      • timber pitched roof components
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists and information relating to historical timber framing and post and beam construction
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of marking, testing and levelling tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set out and mark components for structural and non- structural timber walls, cross frames and floors
      ‐ set out and mark components for timber trussed purlin roofs
      ‐ use roofing squares and layout methods
      ‐ apply the theorem of Pythagoras
      ‐ determine geometrical angles
      ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
      ‐ assess the milling and cleaving process
      ‐ mark out joints for components associated with structural timber framework
      ‐ work with lifting equipment (an awareness of the necessity for user certification)
      ‐ erect timber framework
      ‐ use marking and levelling tools and equipment
      • team work and communication
      • needs of other occupations associated with setting out and marking structural timber framework
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material
      ‐ pegs and metal fixings
      ‐ marking, testing and levelling tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to set out structural timber framework
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    57. Set up and use fixed machinery
      cosvr633 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 setting up fixed machinery and working timber and/or non-ferrous metal
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices carry out pre-start preparation inspections on power tools and equipment in accordance with approved procedures comply with organisational procedures to minimise the risk of damage to the work and surrounding area carry out operations using power tools and equipment in accordance with safe working practices to achieve the work outcome complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • why, when and how health and safety control equipment should be used
      3. Pre-start preparation
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • what the accident reporting procedures are and who is responsible for making the report
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Use of tools and equipment
      • how methods of operation, to meet the required outcome, are carried out and problems reported
      • how the resources should be used and how any problems associated with the resources are reported
      • the hazards associated with the resources and methods of operation and how they are overcome
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, cutting lists, manufacturers' information and operating instructions related to the work to be carried out
      2. avoidance of risk by following the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools and equipment
      3. checks carried out in accordance with legislation, official guidance and/or organisational requirements
      4. protection of the machine and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, finish, position and secure
      8. use and maintain tools, ancillary equipment and safety aids
      9. set up and operate at least six of the following machines
      • circular saw
      • planer
      • thicknesser
      • bandsaw
      • morticer
      • tenoner
      • spindle moulder
      • drill
      • grinder
      • sander
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Fire extinguishers
      • water, CO2, foam, powder and their uses
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information and regulations governing the use of machinery to work timber or non-ferrous metal
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of safety aids, tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ set up machines: circular saw, planer, thicknesser, bandsaw, morticer, tenoner, spindle moulder, drill, grinder and sander
      ‐ check the operation of machines
      ‐ cut material to size and shape
      ‐ plane materials to size
      ‐ change sawblades (circular and band), planer knives, morticer tooling, tenoner and spindle moulder cutting blocks
      ‐ mortice materials
      ‐ change drills and taps
      ‐ change discs
      ‐ cut sections straight and shaped
      ‐ grind, linish and texture surfaces
      ‐ drill and tap materials
      ‐ use tools and equipment
      • team work and communication
      • needs of other occupations associated with setting up and using fixed machinery
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ accessories
      ‐ tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to set up and use fixed machinery
      24. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    58. Set up and use transportable cutting and shaping machines
      cosvr628 This standard is about interpreting information, adopting safe and healthy working practices and selecting materials, components and equipment for setting up, preparing and using cutting and shaping machines This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools, equipment and ancillaries
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      • accessories
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, fix, position secure and operate
      8. use and maintain tools, accessories and ancillary equipment
      9. set up and use at least three of the following powered cutting machines to given working instructions
      • saw (at least three from the following: circular, chop, mitre, bench, jig, reciprocating, alligator or scroll)
      • drill
      • planer
      • biscuit jointer
      • disc cutter
      10. set up and use at least two of the following powered shaping machines to given working instructions
      • thicknesser
      • sander (orbital, belt, disc)
      • router
      • laminate trimmer
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of tools, accessories and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ check transportable cutting and shaping machines (fuel and electric mains/battery) for serviceability
      ‐ set up machines in preparation for use
      ‐ check voltage requirements, safety cut offs and circuit breakers
      ‐ fix and secure work
      ‐ select and ensure safety guards are in place in accordance with machine instructions
      ‐ select accessories for the machine and the work
      ‐ identify maintenance requirements for accessories
      ‐ cut and shape materials to agreed tolerances
      ‐ change saw blades: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll
      ‐ change accessories: drill bits, router bits, discs, planner blades, abrasives
      ‐ use templates, profiles and jigs
      ‐ operate fixed machines
      ‐ use tools, accessories and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with operating powered transportable cutting and shaping machines
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ accessories
      ‐ tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to process materials when operating powered transportable cutting and shaping machines
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    59. Set up and use transportable cutting and shaping machines
      cosvr628 This standard is about interpreting information, adopting safe and healthy working practices and selecting materials, components and equipment for setting up, preparing and using cutting and shaping machines This standard is for people working in the occupational area of wood occupations and can be used by operatives, supervisors and managers
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools, equipment and ancillaries
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      • accessories
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, fit, fix, position secure and operate
      8. use and maintain tools, accessories and ancillary equipment
      9. set up and use at least three of the following powered cutting machines to given working instructions
      • saw (at least three from the following: circular, chop, mitre, bench, jig, reciprocating, alligator or scroll)
      • drill
      • planer
      • biscuit jointer
      • disc cutter
      10. set up and use at least two of the following powered shaping machines to given working instructions
      • thicknesser
      • sander (orbital, belt, disc)
      • router
      • laminate trimmer
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of tools, accessories and ancillary equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ check transportable cutting and shaping machines (fuel and electric mains/battery) for serviceability
      ‐ set up machines in preparation for use
      ‐ check voltage requirements, safety cut offs and circuit breakers
      ‐ fix and secure work
      ‐ select and ensure safety guards are in place in accordance with machine instructions
      ‐ select accessories for the machine and the work
      ‐ identify maintenance requirements for accessories
      ‐ cut and shape materials to agreed tolerances
      ‐ change saw blades: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll
      ‐ change accessories: drill bits, router bits, discs, planner blades, abrasives
      ‐ use templates, profiles and jigs
      ‐ operate fixed machines
      ‐ use tools, accessories and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with operating powered transportable cutting and shaping machines
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ accessories
      ‐ tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to process materials when operating powered transportable cutting and shaping machines
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    60. Set up and use transportable cutting and shaping machines - legacy
      cosvr628 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 setting up, preparing and using cutting and shaping machines
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools, equipment and ancillaries
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      • accessories
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, fix, position secure and operate
      8. use and maintain tools, accessories and ancillary equipment
      9. set up and use at least three of the following cutting machines to given working instructions
      • saw (at least three from the following: circular, chop, mitre, bench, jig, reciprocating, alligator or scroll)
      • drill
      • morticer
      • tenoner
      • biscuit jointer
      • disc cutter
      10. set up and use at least two of the following shaping machines to given working instructions
      • planer (thicknesser, surfacer)
      • sander (orbital, belt, disc)
      • router
      • grinder
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of tools, accessories and ancillary equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ check transportable cutting and shaping machines (fuel and electric mains/battery) for serviceability
      ‐ check voltage requirements, safety cut offs and circuit breakers
      ‐ set up machines in preparation for use
      ‐ fix and secure work
      ‐ select and ensure safety guards are in place in accordance with machine instructions
      ‐ select accessories for the machine and the work
      ‐ identify maintenance requirements for accessories
      ‐ cut and shape materials to agreed tolerances
      ‐ change saw blades: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll
      ‐ change accessories: drill bits, router bits, discs, planner blades, abrasives
      ‐ use templates, profiles and jigs
      ‐ operate fixed machines
      ‐ use tools, accessories and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with operating transportable cutting and shaping machines
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ accessories
      ‐ tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to to process materials when operating transportable cutting and shaping machines
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    61. Set up and use transportable cutting and shaping machines - legacy
      cosvr628 This standard is about 1 interpreting information 2 adopting safe and healthy working practices 3 selecting materials, components and equipment 4 setting up, preparing and using cutting and shaping machines
      duty
      interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • the types of fire extinguishers and how and when they are used
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by following the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials
      • safe use and storage of tools, equipment and ancillaries
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      • accessories
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with legislation
      7. demonstration of work skills to measure, mark out, fit, fix, position secure and operate
      8. use and maintain tools, accessories and ancillary equipment
      9. set up and use at least three of the following cutting machines to given working instructions
      • saw (at least three from the following: circular, chop, mitre, bench, jig, reciprocating, alligator or scroll)
      • drill
      • morticer
      • tenoner
      • biscuit jointer
      • disc cutter
      10. set up and use at least two of the following shaping machines to given working instructions
      • planer (thicknesser, surfacer)
      • sander (orbital, belt, disc)
      • router
      • grinder
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Fire extinguishers
      • water, CO2, foam, powder and their uses
      15. Hazards
      • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      19. Maintenance
      • operative care of tools, accessories and ancillary equipment
      20. methods of work
      • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
      ‐ check transportable cutting and shaping machines (fuel and electric mains/battery) for serviceability
      ‐ check voltage requirements, safety cut offs and circuit breakers
      ‐ set up machines in preparation for use
      ‐ fix and secure work
      ‐ select and ensure safety guards are in place in accordance with machine instructions
      ‐ select accessories for the machine and the work
      ‐ identify maintenance requirements for accessories
      ‐ cut and shape materials to agreed tolerances
      ‐ change saw blades: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll
      ‐ change accessories: drill bits, router bits, discs, planner blades, abrasives
      ‐ use templates, profiles and jigs
      ‐ operate fixed machines
      ‐ use tools, accessories and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with operating transportable cutting and shaping machines
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
      ‐ accessories
      ‐ tools and equipment
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to to process materials when operating transportable cutting and shaping machines
      25. Security procedures
      • site, workplace, company and operative
      suite
      Wood Occupations (Construction)
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    7. interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
    8. comply with the given, relevant legislation and official guidance to carry
    9. out your work and maintain safe work practices
    10. select the required quantity and quality of resources for the methods of
    11. Work
    12. comply with organisational procedures to minimise the risk of damage to
    13. the work and surrounding area
    14. comply with the given contract instructions to carry out the work
    15. efficiently to the required specification
    16. complete the work within the allocated time, in accordance with the
    17. programme of work
    18. interpret the given information relating to the work and resources to
    19. confirm its relevance
    20. comply with the given contract information to carry out the work
    21. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices
    22. Manufacture routine products interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices select the required quantity and quality of resources for the methods of work comply with organisational procedures to minimise the risk of damage to the work and surrounding area comply with the given contract information to carry out the work efficiently to the required specification complete the work within the allocated time, in accordance with the programme of work
    23. interpret the given information relating to the work and resources to confirm its relevance comply with the given, relevant legislation and official guidance to carry out your work and maintain safe work practices carry out pre-start preparation inspections on power tools and equipment in accordance with approved procedures comply with organisational procedures to minimise the risk of damage to the work and surrounding area carry out operations using power tools and equipment in accordance with safe working practices to achieve the work outcome complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how personal protective equipment (PPE) should be used
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    7. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    8. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    9. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    10. Safe work practices
    • the types of information
    • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    11. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources
    • how the resources should be used
    • the hazards associated with the resources and methods of work
    12. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely
    13. Given the contract instructions
    • how methods of work are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    14. Allocated time
    • what the programme is for the work to be carried out and why deadlines should be kept
    15. Safe work practices
    • the types instructions
    • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    16. Safe work practices
    • the types of information
    • the level of understanding operatives must have of relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    17. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    18. Manufacture routine products
    19. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why and when personal protective equipment (PPE) should be used
    20. Selection of resources
    • the characteristics, quality, uses, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    21. Safe work practices
    • the types of fire extinguishers and how and when they are used
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • why, when and how health and safety control equipment should be used
    22. Pre-start preparation
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • what the accident reporting procedures are and who is responsible for making the report
    23. Use of tools and equipment
    • how methods of operation, to meet the required outcome, are carried out and problems reported
    • how the resources should be used and how any problems associated with the resources are reported
    • the hazards associated with the resources and methods of operation and how they are overcome
    • how maintenance of tools and equipment is carried out
    context
    1. interpretation of drawings, specifications, schedules, and manufacturers' information related to the work to be carried out
    2. safe use of personal protective equipment (PPE) to carry out the activity, in accordance with legislation and/or organisational requirements
    3. safe use and storage of tools and equipment
    4. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    5. protection of the work and its surrounding area from damage
    6. consultation with client regarding protection of property and belongings
    7. minimise damage and maintain a clean work space
    8. disposal of waste in accordance with current legislation
    9. demonstration of work skills to measure, mark out, fit, finish, position and secure
    10. use and maintain hand tools, portable power tools and ancillary equipment
    11. remove and install kitchen and/or bathroom and/or bedroom appliances (from the isolation point only) in compliance with current regulations and given working instructions, relating to the following as appropriate to the installation to given working instructions
    • sinks, basins, baths, WCs, bidets
    • taps, waste services, waste disposal, shower trays and shower valves
    • laundry appliances, dishwashers
    12. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    13. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers information, statutory regulations and official guidance
    14. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    15. Hazards
    • those identified by method of work, manufacturers technical information, statutory regulations and official guidance
    16. Information
    • drawings, specifications, schedules, manufacturers' information and regulations governing buildings
    17. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    18. Maintenance
    • operative care of hand tools and/or portable power tools and ancillary equipment
    19. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ remove and install: sinks, basins, baths, taps, waste services, WCs, bidets, shower trays, shower valves, pumps, laundry appliances and dishwashers
    ‐ carry out bending of copper pipes
    ‐ use compression and capillary copper fittings
    ‐ use compression, push fit and plastic weld fittings
    ‐ connect hot and cold water supplies
    ‐ use hand tools and/or power tools and equipment
    • team work and communication
    • needs of other occupations associated with the installation of basic plumbing
    20. personal protective equipment (PPE)
    • occupational use, types, purpose of each type and work situations
    21. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    22. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    23. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    24. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ sinks, basins, baths, WCs, bidets, shower trays
    ‐ copper and plastic pipes, waste outlets, taps, valves and pumps
    ‐ sealants and adhesives
    ‐ associated fixings and fittings
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install basic plumbing
    25. Security procedures
    • site, workplace, company and operative
    26. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of personal protective equipment (PPE)
    • safe use of access equipment
    • safe use and storage of products, tools and equipment
    27. disposal of waste in accordance with legislation
    28. demonstration of work skills to measure, mark out, fit, finish and secure
    29. install and fix complex bespoke joinery components in hardwood to given working instructions
    • panelling
    • door cases
    • window cases
    • staircases (curved and/or straight and/or one-off designs)
    • windows
    • doors
    30. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    31. Hazards
    • those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
    32. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set out fixing lines and grounds to level and plumb in regular and irregular shaped spaces
    ‐ transfer levels and datums
    ‐ install and fix panelling, door cases, window cases, staircases (curved and/or straight and/or one-off designs, windows and doors
    ‐ provide protection for the installed work
    ‐ maintain correct temperature and humidity
    ‐ allow for minor modifications in the work due to other trades and restrictions of the building
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with install and fixing complex hardwood joinery components
    33. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, adhesives, fixings, finishing materials and associated items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, volume, area and wastage associated with the method/procedure to install and fix complex joinery
    34. demonstration of work skills to measure, mark out, joint, fit, fix, finish, position, secure and record
    35. use and maintain hand tools, hand held portable power tools, power tools/machines and ancillary equipment
    36. prepare the repair schedule
    37. produce drawings and projections
    38. maintain and/or restore and/or conserve timber components to given working instructions for one of the following
    • in-situ components for timber structures
    • joinery components
    39. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    40. Maintenance
    • sharpening of hand tools and operative care of power tools, machinery and ancillary equipment
    41. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ assess conditions and select suitable repair methods
    ‐ produce repair schedules for approval
    ‐ produce drawings and projections
    ‐ transfer dimensions, angles and cuts to components
    ‐ use modern and traditional methods of setting out for regular and irregular shaped timber structures
    ‐ transfer levels and datums
    ‐ select suitable timber from renewable sources
    ‐ produce traditional and modern joints
    ‐ maintain, repair and conserve in situ components for complex timber structures and joinery components
    ‐ use traditional and modern finishes
    ‐ remove and/or repair timber components in situ
    ‐ use modern and traditional metals, adhesives and consolidants for repairs
    ‐ provide suitable storage and protection
    ‐ use suitable and safe timber treatments
    ‐ make suitable records
    ‐ understand the requirements of statutory and other interested bodies
    ‐ understand conservation charter requirements
    ‐ identify and protect endangered fauna
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with maintaining, repairing and conserving timber components
    42. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, fixings, finishing materials and associated items
    ‐ mechanical lifting equipment
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to maintain, repair and conserve timber components
    43. interpretation of drawings, specifications, schedules and manufacturers' information related to the work to be carried out
    44. produce, assemble and erect timber frame structures to carpenters marks to given working instructions for
    • timber roofs
    • timber floors
    • timber walls
    45. Maintenance
    • sharpening of hand tools and operative care of power tools, machines and ancillary equipment
    46. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ produce drawings and projections
    ‐ transfer dimensions, angles and cuts to components
    ‐ use modern and traditional methods of setting out for regular and irregular shaped timber structures
    ‐ transfer levels and datums
    ‐ select suitable wood for type and quality, from renewable sources
    ‐ select timber with correct moisture content, free from defects and correctly converted
    ‐ produce, assemble and erect timber roofs, floors and walls
    ‐ produce traditional and modern joints and fixings
    ‐ use traditional and modern finishes
    ‐ provide suitable storage and protection
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing, assembling and erecting complex timber frame structures
    47. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, fixings, finishing materials and associated items
    ‐ mechanical lifting equipment
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, volume, area and wastage associated with the method/procedure to produce, assemble and erect complex timber frame structures
    48. demonstration of work skills to draw, measure, mark out, cut and assemble
    49. set out and produce bespoke joinery in hardwoods to given working instructions for
    • doors with complex mouldings and panelling
    • door cases with complex mouldings
    • ornate panelling
    • window frames and/or casements with complex mouldings
    • staircases (straight and/or curved)
    • handrails and balustrading (straight and/or turned and/or curved)
    • joinery products with straight and curved features
    50. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ form mould templates from existing profiles of drawings
    ‐ produce spindle cutters from mould templates
    ‐ sharpen tools, cutters and saw blades
    ‐ select suitable wood for type and quality, from renewable sources
    ‐ select wood with correct moisture content, free from defects and correctly converted
    ‐ produce traditional and modern joints
    ‐ produce traditional and modern finishes
    ‐ produce complex doors, door cases, ornate panelling, window frames, casements, staircases (straight and/or curved), handrails and balustrading (straight and/or turned and/or curved), joinery products with straight and curved features
    ‐ select suitable ironmongery and fittings
    ‐ provide safe transport for finished components
    ‐ use hand tools, power tools and equipment
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with
    51. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ wood, adhesives, fixings, finishing materials, ironmongery and associated items
    ‐ marking and testing tools and equipment
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, volume, area and wastage associated with the method/procedure to produce complex shaped hardwood components
    52. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    53. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment and working platforms
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    • safe use and storage of lifting accessories
    54. maintain a clear and tidy work space
    55. demonstration of work skills to measure, mark out, fit, position and secure
    56. use and maintain hand tools, power tools and ancillary equipment
    57. prepare, install and repair to given working instructions at least two of the following ceilings in insulated enclosures for temperature control
    • suspended proprietary
    • composite panel
    • bespoke
    58. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    59. Fire extinguishers
    • water, CO2, foam, powder and their uses
    60. Hazards
    • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
    61. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    62. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with installing and repairing ceilings in insulated enclosures
    63. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    64. Maintenance
    • operative care of hand tools, power tools and ancillary equipment
    65. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method, area of work and materials used to
    ‐ set out and prepare the area for the installation of the ceiling
    ‐ check vertical and horizontal datum
    ‐ prepare panels, fitting and fixings
    ‐ install, suspended, composite and bespoke ceilings
    ‐ maintain the integrity of the thermal cavity barrier
    ‐ seal ceiling joints
    ‐ complete repairs to ceilings in insulated enclosures
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ complete user inspection of lifting accessories
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment and working platforms
    • team work and communication
    • needs of other occupations associated with installing and repairing ceilings in insulated enclosures
    66. Programme
    • types of productivity targets and time scales
    • how times are estimated
    • organisational procedures for reporting circumstances which will affect the work programme
    67. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
    ‐ panels
    ‐ fittings and fixings
    ‐ hand tools, power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to install and repair ceilings in insulated enclosures
    68. Security procedures
    • site, workplace, company, operative and vehicles
    69. avoidance of risk by following the given information relating to at least four the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    70. demonstration of work skills to design, measure, mark out, cut, fit, finish, position and secure
    71. design and fabricate the following structural pegged timber connections for post and beam floor, roof, wall or cross frames to given working instructions
    • mortice and tenon
    • barefaced tenon
    • stopped tenon
    • bevelled-shoulder tenon
    • dovetailed tenon
    • bridle joint
    • tusk tenon
    • pegged scarf joint for top plate, cill plate, purlin and tie beam
    • dovetailed, secret dovetailed or cogged lap joint
    • free/slip tenon or spline joint
    72. Health and safety control equipment
    • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    73. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and regulations governing buildings
    74. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    75. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ design pegged post and beam connections suitable for frames
    ‐ identify loads that will act on a frame (dead, live and wind)
    ‐ identify the effects of loads on a frame (sustained load, load duration, purlin load, floor joist loads, braces and wind loading and beam sizes)
    ‐ identify the types of stress acting on a frame (compression, tension, shear and bending)
    ‐ identify criteria to determine peg hole size and position
    ‐ identify changes that will occur to connections with shrinkage
    ‐ apply the theorem of Pythagoras
    ‐ determine geometrical angles
    ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
    ‐ ensure safe and practical erection of components
    ‐ work with lifting and hoisting equipment (an awareness of the necessity for user certification)
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with designing and fabricating structural timber connections
    76. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ measuring and marking equipment
    ‐ draw pins or podgers, wedges, clamps and trestles
    ‐ lifting equipment and ancillaries
    ‐ hand tools and hand-held powered tools, specialist power tools/machines and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to design and fabricate structural timber connections
    77. interpretation of drawings, specifications, schedules, digital information, method statements, risk assessments and manufacturers' information related to the work to be carried out
    78. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment and/or working platforms
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    79. demonstration of work skills to measure, mark out, fit, align, finish, position and secure
    80. incorporate at least two of the following to given working instructions on timber frame roofs
    • hips and/or valleys
    • roof verge and eaves
    • parapet finishings
    • false chimneys
    • openings (e.g. window, hatches, dormers, roof lights and vents)
    81. determine the specification of cut roof component bevels and lengths
    82. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client to knowledge and
    83. Hazards
    • those identified by risk assessment, methods of work, manufacturers technical information, statutory regulations and official guidance
    84. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    85. Information
    • drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with erecting roof structure carcassing components
    86. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    87. Maintenance
    • operative care of hand tools, portable power tools and ancillary equipment
    88. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used, to
    ‐ extract and transfer data from drawings for the installation of roof structure carcassing
    ‐ provide information for Building Information Modelling (BIM)
    ‐ identify roof structure carcassing components
    ‐ check existing levels and setting out lines
    ‐ prepare and fix trussed rafters
    ‐ apply geometry to determine bevels and lengths for cut, equal and unequal, gabled and hipped roofs, with valleys and dormers
    ‐ form joints associated with carcassing
    ‐ make and assemble cut roofs
    ‐ install on timber frame roofs: hips and valleys, timber and plastic verge and eaves, parapet finishings, false chimneys, openings (e.g. windows, hatches, dormers, roof lights and vents)
    ‐ work with plant and machinery to lift and transfer loads
    ‐ install insulation to achieve the specified energy and carbon
    ‐ avoid thermal bridging, bypassing and condensation
    ‐ apply the principles of airtightness and ventilation
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment and working platforms
    ‐ economise use of water, report leaks and turn taps off
    ‐ recycle materials and minimise waste
    • team work and communication
    • needs of other occupations associated with erecting roof structure carcassing components
    89. Programme
    • types of productivity targets and times scales
    • how times are estimated
    • organisational procedures for reporting circumstances which will affect the work programme
    90. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber and timber based materials, sheet material, metals, trussed rafters, prefabricated frames, adhesives, sealants, fittings, fixings and associated ancillary items
    ‐ hand tools, portable power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to erect roof structure carcassing components
    91. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment/working platforms
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    92. erect at least two of the following to given working instructions
    • inclined roofs with hips and/or valleys
    • roof verge and eaves finishings
    • dormers
    93. Maintenance
    • operative care of hand tools and operative care of portable power tools and ancillary equipment
    94. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ check existing levels and setting out lines
    ‐ prepare and fix trussed rafters, cut roofs, timber and plastic verge and eaves finishings
    ‐ apply geometry to determine bevels and lengths for cut, equal and unequal, gabled and hipped roofs, with valleys and dormers
    ‐ form joints associated with carcassing
    ‐ make and assemble cut roofs
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting roof structure carcassing components
    95. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, metals, trussed rafters, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect roof structure carcassing components
    96. erection of at least one of the following to given working instructions
    • inclined roofs with gables
    • roof verge and eaves finishings
    • joists (ground, upper or flat roof), including coverings (flat roofs, decks or floors
    97. Maintenance
    • sharpening of hand tools and operative care of portable power tools and ancillary equipment
    98. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix gable roof trussed rafters, cut roofs, ground, upper and flat roof joists
    ‐ cut, fit and fix coverings and finishings in timber and plastic (flat roofs, verges and eaves, floors, decks)
    ‐ form joints associated with carcassing
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting structural carcassing components
    99. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, plastic mouldings, metals, trussed rafters, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect structural carcassing components
    100. construct, erect and/or install the following roof structures to given working instructions
    • in-situ roofs (manually and/or mechanically handled)
    • pre-assembled roof structures (mechanically handled)
    101. Information
    • drawings, specifications, schedules, digital information and 3D modelling, method statements, risk assessments, manufacturers' information, official guidance and current regulations governing buildings associated with erecting timber frame roof structures
    102. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ extract and transfer data from drawings for the erection of timber roof structures
    ‐ provide information for Building Information Modelling (BIM)
    ‐ identify roof components
    ‐ construct in-situ, and install flat and pitched roof structures
    ‐ erect and install (manually and/or mechanically handled) preassembled, flat and pitched roof structures
    ‐ take account of other methods of roof construction
    ‐ install fire stops, cavity barriers and vapour control layers
    ‐ install insulation to achieve the specified energy and carbon
    ‐ avoid thermal bridging, bypassing and condensation
    ‐ apply the principles of airtightness and ventilation
    ‐ erect and install temporary propping, bracing and protection measures
    ‐ install permanent roof bracing by lateral restraint and holding down methods
    ‐ form openings
    ‐ work with plant and machinery to lift and transfer loads
    ‐ unload and store roof components
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and machinery
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    ‐ economise use of water, report leaks and turn taps off
    ‐ recycle materials and minimise waste
    • needs of other occupations associated with erecting timber roof structures
    103. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, metal and timber based materials, sheet materials, trussed rafters, fire stops, vapour control layers, insulation, preservatives, adhesives, sealants, fittings, fixings and associated ancillary items
    ‐ hand tools, portable power tools and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method and procedure to erect timber roof structures
    104. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    • specific risks to health
    105. construct and erect roof structures to given working instructions relating to the following
    • in-situ roofs (manually and/or mechanically handled)
    • pre-assembled roof structures (mechanically handled)
    106. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, electronic data and current regulations associated with erecting timber frame roof structures
    107. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    108. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ extract and transfer data from drawings for the erection of timber roof structures
    ‐ identify roof components
    ‐ construct in-situ, flat and pitched roof structures
    ‐ install pre-assembled, flat and pitched roof structures
    ‐ take account of other methods of roof construction
    ‐ install fire stops, cavity barriers and vapour control layers
    ‐ install insulation
    ‐ install temporary props and braces
    ‐ install permanent roof bracing
    ‐ form openings
    ‐ work with plant and machinery to lift and transfer loads
    ‐ unload and store roof components
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting timber roof structures
    109. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, steel, timber/non-timber material, trussed rafters, fire stops, vapour control layers, insulation, preservatives, adhesives, sealants, fittings, fixings and associated ancillary items
    ‐ hand tools, portable power tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect timber roof structures
    110. demonstration of work skills to measure, mark out, fit, align, position and secure
    111. erect or install the following to given working instructions
    • sole plates
    • timber frame walls and floors (structural and non-structural)
    • incorporated structural columns and beams
    112. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, electronic data and current regulations associated with erecting timber walls and floors
    113. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ extract and transfer data from drawings for the erection of timber walls and floors
    ‐ line, level and fix sole plates, including damp-proof course/dampproof membrane
    ‐ erect both manually and with mechanical lifting equipment: wall and floor panels, loose joist and decking, incorporated structural columns and beams (timber and steel); including temporary propping and bracing
    ‐ form joints associated with timber frame construction
    ‐ form openings
    ‐ install fire stops, cavity barriers, breather membranes and vapour control layers
    ‐ install floating floors
    ‐ install insulation
    ‐ install disproportionate collapse components
    ‐ identify differential movement and settlement
    ‐ identify transfer of line and load point positions in load bearing walls/floors
    ‐ work with plant and machinery to lift and transfer loads
    ‐ unload and store wall and floor components
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting timber walls and floors
    114. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, timber/non-timber sheet material, wall and floor panels, timber/steel columns and beams, damp-proof course, damp-proof membranes, breather membranes, fire stops, cavity barriers and vapour control layers, preservatives, adhesives, sealants, fittings, fixings and associated ancillary items
    ‐ hand and portable power tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to erect timber walls and floors
    115. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    116. demonstration of work skills to level, plumb, measure, mark out, cut, shape, fit, finish, position and secure
    117. fabricate and carpenter mark post and beam components for the following assemblies to given working instructions
    • wall frame with soleplate, post or jowl post, stud, rail, wall braces and top plate
    • tied or closed truss to include: king post truss with tie beam, king post, king struts and principal rafters or heavy tied truss with tie beam, principle rafters and curved internal members (collar or queen struts)
    • trusses with at least two of the following: interrupted tie; curved sling brace; hammer beams and braces; collar and arched braces; scissor braces; curved tension braces; cruck blades;
    • hip and valley construction to include hip beam or rafter, dragon beam, dragon tie, valley beam or rafter and jack rafters
    • roof construction to include wind bracing and at least two of the following: purlins scarfed; purlins trenched and cogged; purlins secured with free/slip tenons or splines; clasped purlins; crown plate/collar purlins
    118. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ lay out frames
    ‐ mark out components for fabrication, plumb scribe, square rule and mapping
    ‐ apply the theorem of Pythagoras
    ‐ determine geometrical angles
    ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
    ‐ fabricate post and beam components for roof, wall, cross and floor frames
    ‐ form specialist joints associated with heavy structural timber framework
    ‐ identify principle structural components and load paths
    ‐ work with lifting and hoisting equipment (an awareness of the necessity for user certification)
    ‐ use hand tools, hand-held power tools, specialist power tools/machines and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the fabrication of post and beam components
    119. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ measuring and marking equipment
    ‐ draw pins or podgers, wedges, clamps and trestles
    ‐ lifting equipment and ancillaries
    ‐ hand tools and hand-held powered tools, specialist power tools/machines and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to fabricate post and beam components
    120. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and information related to the work to be carried out
    121. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment/working platforms
    • safe use, storage and handling of materials
    • safe use, storage and maintenance of tools and equipment
    122. selection of resources associated with own work
    • materials and structural components
    • timber and metal fixings
    • tools, machines and equipment
    123. demonstration of work skills to measure, mark out, joint, fit, mark, finish, position and secure
    124. use and maintain hand tools, hand-held portable power tools, power tools/machines and ancillary equipment
    125. fabricate, assemble and carpenter mark components to given working instructions for
    • timber wall and floor components (structural and/or non-structural)
    • timber pitched roof components
    126. store components ready for transportation/use
    127. Information
    • drawings, specifications, method statements, risk assessments, cutting lists and information relating to historical timber framing and post and beam construction
    128. Maintenance
    • operative care of hand tools and/or portable power tools, machines and ancillary equipment
    129. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ cut, shape, fit and assemble components to fabricate structural and/or non- structural timber walls and floor components
    ‐ cut, shape, fit and assemble components for structural timber pitched roofs
    ‐ mark and drill offset peg holes
    ‐ make different types of pegs
    ‐ make carpenter marks
    ‐ use roofing squares and layout methods
    ‐ apply the theorem of Pythagoras
    ‐ determine geometrical angles
    ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
    ‐ assess the milling and cleaving process
    ‐ form specialised joints associated with heavy structural timber framework components
    ‐ store components ready for transportation and use
    ‐ work with lifting and hoisting equipment (an awareness of the necessity for user certification)
    ‐ use hand tools, hand-held power tools, specialised power tools/machines and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with fabrication of structural timber framework
    130. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material
    ‐ pegs and metal fixings
    ‐ marking and levelling tools and equipment
    ‐ hand tools and hand-held power tools and equipment
    ‐ powered tools/machines
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to fabricate structural timber framework
    131. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    132. protection of the work and its surrounding area from damage minimise damage and maintain a clean work space
    133. installation of at least two of the following ironmongery for internal and external doors to given working instructions
    • locks
    • latches
    • cylinder latches
    • bolts
    • letter plates
    134. completion of own work within the time allowed
    135. Hazards those identified by risk assessment, method of work, manufacturers technical information, statutory regulations and official guidance
    136. Information
    • manufacturers' information, oral/written and sketches, method statements, risk assessments
    137. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix: locks, latches, cylinder latches, bolts, letter plates, closers, door ironmongery to fire resisting and non-fire resisting doors
    ‐ use hand tools, power tools and equipment
    • team work and communication
    • needs of other occupations associated with installing door ironmongery
    138. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    139. Programme
    • agreed starting and finishing times
    140. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ locks, latches, cylinder latches, bolts, letter plates, closers, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity associated with the method/procedure to install door ironmongery
    141. demonstration of work skills to measure, mark out, cut, fit, level, plumb, finish, position and secure
    142. prepare site for, and install, elevated timber decks, balconies, walkways or boardwalks to given working instructions, incorporating the following
    • embedded column footings
    • raised column footings
    • wall plates
    • blocking
    • bracing
    • parapets or balustrades
    • stairs with landings
    • ramps
    143. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and regulations governing buildings
    144. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ confirm load bearing requirements
    ‐ identify desired service life
    ‐ identify parts of the elevated deck, balcony, walkway or boardwalk (top rail, parapet, hand rail, balusters, newel post, edge joist, piers, column, bracing, blocking, joists, wall plate, deck boards)
    ‐ fit wall plates by masonry and other chemically cured fixings
    ‐ mix concrete and mortar
    ‐ prepare embedded and raised column footings
    ‐ prepare and form piers
    ‐ space columns
    ‐ assemble beams and posts
    ‐ mount joists
    ‐ fit blocking and bracing including diagonal bracing
    ‐ maximise optional cantilever
    ‐ prepare, fit and fix battens and deck boards
    ‐ fit parapets, including handrails, top rails and base rails
    ‐ fit access stairs with landings and ramps
    ‐ cap vertical components
    ‐ advice on aftercare and maintenance
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the installation of elevated timber decks
    145. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ treated timber
    ‐ metal fixings
    ‐ mortar and other chemical fixing agents
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install elevated timber decks
    146. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment protection of the work and its surrounding area from damage
    147. installation of at least four of the following to given working instructions
    • frames (door and/or window)
    • linings (door and/or hatch)
    • floor joist coverings (or flat roof decking)
    • partitions
    • staircases
    148. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix standard door and window frames, window boards, linings, flooring/decking, partitions full or partial height, plasterboard, staircases straight or with turns
    ‐ form joints associated with first fixing
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing first fixing components
    149. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, metals, frames, linings, staircases, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install first fixing components
    150. avoidance of risk by following the given information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment/working platforms
    • safe use, storage and handling of materials, tools and equipment
    • safe use and storage of tools and equipment
    151. installation to given working instructions
    • frames (door and/or window)
    • linings (door and/or hatch)
    152. Information
    • manufacturers' information, oral/written, sketches, method statements, risk assessments
    153. Maintenance
    • operative care of hand tools and/or portable power tools and ancillary equipments
    154. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix standard door and window frames, window boards, linings
    ‐ form joints associated with first fixing
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing frames and linings
    155. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, frames, window boards, linings, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install frames and linings
    156. installation of architrave and skirting and/or mouldings requiring scribes and mitres to given working instructions
    157. Information
    • manufacturers' information, oral/written written and sketches, method statements, risk assessments
    158. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix: architraves, skirting, dado rails, picture rails, mouldings, mitre and scribe, scribe to irregular surfaces, return mouldings across width and thickness
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing internal mouldings
    159. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ architrave, skirting, dado rails, picture rails, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install internal mouldings
    160. prepare site for, and install, low level timber decks, walkways or boardwalks to given working instructions, incorporating at least five of the following
    • embedded column footings
    • raised column footings
    • wall plates
    • blocking
    • bracing
    • parapets or balustrades
    • stairs
    • ramps
    161. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance and regulations associated with low level timber decks
    162. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ confirm load bearing requirements
    ‐ identify desired service life
    ‐ identify parts of the low level deck, walkway or boardwalk (top rail, parapet, hand rail, balusters, newel post, edge joist, piers, column, bracing, blocking, joists, wall plate, deck boards)
    ‐ fit wall plates by masonry and other chemically cured fixings
    ‐ mix concrete and mortar
    ‐ prepare embedded and raised column footings
    ‐ prepare and form piers
    ‐ space columns
    ‐ assemble beams and posts
    ‐ mount joists
    ‐ fit blocking and bracing
    ‐ maximise optional cantilever
    ‐ prepare, fit and fix battens and deck boards
    ‐ fit parapets, including handrails, top rails and base rails
    ‐ fit access stairs and ramps
    ‐ cap vertical components
    ‐ advice on aftercare and maintenance
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the installation of low level timber decks
    163. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ treated timber
    ‐ metal fixings
    ‐ mortar and other chemical fixing agents
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install low level timber decks
    164. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment/working platforms
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    165. installation of at least five of the following to given working instructions
    • side hung doors
    • mouldings (architrave, skirting)
    • ironmongery
    • service encasement
    • wall and floor units/fitments
    • cladding
    • stair components (balustrades, handrails, spindles)
    166. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ prepare and fix internal and external side hung doors, fire resisting and non-fire resisting doors, door closers, ironmongery, architraves, skirting, dado rails, picture rails, internal and external cladding, service encasements, wall and floor units/fitments, stair components (balustrades, handrails, spindles)
    ‐ form joints associated with second fixing
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing second fixing components
    167. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, timber boarding, plastics, metals, doors, mouldings, ironmongery, wall and floor units/fitments, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install second fixings
    168. installation to given working instructions of at least two of the following in timber and/or non-ferrous metal
    • counters
    • display units
    • shelving units
    • fixed seating
    169. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix timber and/or non-ferrous metal counters, display units, shelving units and fixed seating
    ‐ form joints associated with shopfitting
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with shopfitting installations
    170. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, metals, plastics, fabrics, counters, display units, shelving units, fixed seating, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure for shopfitting installations
    171. installation to given working instructions of at least three of the following in timber and/or non-ferrous metal
    • door frames
    • linings
    • hung doors
    • door sets
    • mouldings/trims
    • ironmongery
    • service encasement
    • wall panelling/cladding
    • partition walling
    • staircase finishings and balustrades
    • staircases
    • bulkheads and soffits
    172. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix timber and/or non-ferrous metal: door frames, linings, hung doors (fire resisting and non-fire resisting), door sets, ironmongery, architraves, skirtings, dado rails, trims, panelling/cladding, service encasements, partition walling, staircase finishings and balustrades, staircases, baulkheads and soffits
    ‐ form joints associated with shopfitting
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with shopfitting installations
    173. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, non-ferrous metals, plastics, fabrics, door frames, linings, doors, panelling/cladding, staircases, mouldings/trims, ironmongery, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure for shopfitting installations
    174. installation to given working instructions of at least three of the following in timber and/or non-ferrous metal
    • shopfront surrounds
    • stall risers
    • mouldings/trims
    • window beds
    • fascias
    • specialist treatment and finishing of non-ferrous metal (applies to non-ferrous metal only)
    175. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and fix timber and/or non-ferrous metal shopfront surrounds, stall risers, mouldings/trims, window beds, fascias and signs
    ‐ form joints associated with shopfitting
    ‐ treat and finish non-ferrous metal
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with shopfitting installations
    176. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, non-ferrous metals, plastics, shopfront surrounds, stall risers, mouldings/trims, window beds, fascias, signs, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure for shopfitting installations
    177. installation of doors (internal and/or external, single and/or double) to given working instructions
    178. Information
    • manufacturers' information, oral/written written and sketches, method statements, risk assessments.
    179. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ prepare and hang internal and external, single and double doors (non-fire resisting and fire resisting)
    ‐ use hand tools, power tools and equipment
    • team work and communication
    • needs of other occupations associated with installing side hung doors
    180. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ flush, framed, panelled, batten and fire resisting doors, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity associated with the method/procedure to install side hung doors
    181. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    182. install the following to given working instructions
    • cavity barriers
    • fire stops
    • vapour control layer
    183. install at least one of the following to given working instructions
    • floating floors
    • internal joinery
    • external joinery
    • insulation
    184. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information and current regulations governing buildings
    185. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ install cavity barriers, fire stops and vapour control layers
    ‐ install floating floors
    ‐ install insulation
    ‐ complete internal joinery
    ‐ complete external joinery
    ‐ form joints associated with timber frame structures
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment team work and communication
    • needs of other occupations associated with installing supplementary timber frame fixing and features
    • Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    186. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, timber/non-timber sheet material, cavity barriers, fire stops, preservatives, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install supplementary timber frame fixings and
    187. demonstration of work skills to measure, mark out, splice, fit, finish, position and secure
    188. repair and/or replace at least four of the following to given working instructions
    • frames
    • mouldings
    • doors
    • windows (including replacement glazing)
    • door and/or window ironmongery
    • verge and/or eaves
    • guttering and downpipes
    • sash cords
    189. prime the repair to the work
    190. Maintenance
    • sharpening of hand tools and operative care of hand tools and/or portable power tools and ancillary equipment
    191. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ splice and replace frames and mouldings
    ‐ repair and replace doors and windows
    ‐ repair and replace ironmongery
    ‐ repair or replace guttering, downpipes
    ‐ replace sash cords
    ‐ replace architraves, skirting, dado rails and picture rails
    ‐ form joints associated with repairs
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with maintaining non-structural carpentry work
    192. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, prefabricated components, ironmongery, metals, sash cord, adhesives, sealants, guttering, downpipe, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to maintain non-structural carpentry work
    193. demonstration of work skills to measure, mark out, fit, splice, finish, position and secure
    194. repair at least five of the following components to given working instructions
    • frames (to include priming the repair)
    • mouldings (to include priming the repair)
    • floor joist covering (or flat roof)
    • door and/or window ironmongery
    • guttering and downpipes
    • sash cords
    • replacement glazing
    • structural joists (including support)
    • structural rafters (including support)
    195. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ replace and splice door and window frames, mouldings and structural timbers, replace sash cords, re-glaze, re-lay brick/blockwork, make good paintwork, plasterwork, brickwork, wall tiling
    ‐ identify load bearing points
    ‐ prop and support existing structures
    ‐ replace frames and mouldings
    ‐ repair or replace door and window ironmongery
    ‐ repair and/or replace guttering and downpipes
    ‐ form joints associated with repairs
    ‐ use hand tools, power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with maintaining non-structural or structural components
    196. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, metals, mouldings, sash cord, paint, bricks, tiles, cement, sand, plaster, preservatives, adhesives, sealants, fixings, guttering, ironmongery, downpipes and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to to maintain non-structural or structural components
    197. repair at least five of the following components to given working instructions
    • frames (to include priming the repair)
    • mouldings (to include priming the repair)
    • floor joist covering (or flat roof)
    • door and/or window ironmongery
    • guttering and downpipes
    • sash cords
    • replacement glazing
    • structural joists (including support)
    • structural rafters (including support)
    • fascia, soffits and bargeboards
    198. Maintenance
    • sharpening of hand tools, operative care of hand tools, portable power tools and ancillary equipment
    199. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ replace and splice door and window frames, mouldings and structural timbers, replace sash cords, re-glaze, re-lay brick/blockwork, make good paintwork, plasterwork, brickwork, wall tiling
    ‐ identify load bearing points
    ‐ prop and support existing structures
    ‐ replace frames and mouldings
    ‐ repair or replace door and window ironmongery
    ‐ repair and/or replace guttering and downpipes
    ‐ repair or replace fascia, soffits and bargeboards
    ‐ form joints associated with repairs
    ‐ use hand tools, portable power tools and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with maintaining non-structural or structural components
    200. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, metals, mouldings, sash cord, paint, bricks, tiles, cement, sand, plaster, preservatives, adhesives, sealants, fixings, guttering, ironmongery, downpipes and associated ancillary items
    ‐ hand tools, portable power tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to maintain non-structural or structural components
    201. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
    202. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    203. fit and assemble to form bespoke manufactured products to given working instructions for one of the following groups
    • bench/architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers and laminates; staircases (straight and with turns); handrails and balustrades; joinery products with single curvature features; joinery products with double curvature features
    • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; butt welding rims; metal and/or rubber tyring; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
    • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases; handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
    204. Information
    • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and regulations governing buildings (animal welfare)
    205. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    206. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ fit and assemble bespoke products
    ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments and panelling/cladding
    ‐ wooden framed vehicles, shafts, wheels, welded carriage components, metal and rubber tyring (wheelwrighting only)
    ‐ produce staircases, handrails and balustrades straight and with turns
    ‐ produce veneers hand and machine
    ‐ produce products with single and double curvature features
    ‐ produce bespoke products that incorporate associated materials (glass, plastics, fabrics, etc.)
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction method
    ‐ use hand tools, power tools and equipment
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with the manufacture of bespoke products
    207. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metals, glass, plastics, fabrics, veneers, ironmongery, metal and rubber wheel rims, adhesives, sealants, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture bespoke products
    208. fit and assemble to form bespoke manufactured products to given working instructions for one of the following groups
    • architectural joinery group (at least three items from the following): door sets; doors; opening windows; units and/or fitments; panelling/cladding; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers and laminates; staircases (straight and with turns); handrails and balustrades; joinery products with single curvature features; joinery products with double curvature features
    • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; butt welding rims; metal and/or rubber tyring; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
    • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases; handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
    209. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ fit and assemble bespoke products
    ‐ produce straight in plan and elevation; door sets, doors, opening windows, units and fitments and panelling/cladding
    ‐ wooden framed vehicles, shafts, wheels, welded carriage components, metal and rubber tyring (wheelwrighting only)
    ‐ produce staircases, handrails and balustrades straight and with turns
    ‐ produce veneers hand and machine
    ‐ produce products with single and double curvature features
    ‐ produce bespoke products that incorporate associated materials (glass, plastics, fabrics, etc.)
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction method
    ‐ use hand tools, portable power tools and equipment
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with the manufacture of bespoke products
    210. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metals, glass, plastics, fabrics, veneers, ironmongery, metal and rubber wheel rims, adhesives, sealants, fixings and associated ancillary items
    ‐ hand tools, portable power tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture bespoke products
    211. Manufacture routine products
    • interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists and manufacturers' information related to the work to be carried out
    • avoidance of risk by following the given information relating to the following
    ‐ methods of work
    ‐ safe use of health and safety control equipment
    ‐ safe use, storage and handling of materials
    ‐ safe use and storage of tools and equipment
    • selection of resources associated with own work
    ‐ materials, components and fixings
    ‐ tools and equipment
    • protection of the work and its surrounding area from damage
    • minimise damage and maintain a clean work space
    • disposal of waste in accordance with legislation
    • demonstration of work skills to measure, mark out, fit, finish, position and secure
    • use and maintain hand tools, portable power tools and ancillary equipment
    • fit and assemble to form routine manufactured products to given working instructions from one of the following groups
    ‐ bench/architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
    ‐ wheelwrighting group (carriage construction): wheels (including butt welding rim) plus at least one item from the following doors; frames; wooden framed vehicles; shafts
    ‐ shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
    • completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    212. Manufacture routine products
    213. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ fit and assemble routine products
    ‐ produce straight in plan and elevation: doors, windows with opening lights, units, fitments and panelling/cladding, staircases
    ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ produce welded carriage components (wheelwrighting only)
    ‐ take site and workplace dimensions
    ‐ form joints associated with the product and construction method
    ‐ use hand tools, power tools and equipment
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with manufacturing routine products
    214. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metal, fabric, metal and rubber rims, glass, plastic, ironmongery, adhesives, fixings and associated ancillary items
    ‐ hand and/or powered tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture routine products
    215. fit and assemble to form routine manufactured products to given working instructions from one of the following groups
    • architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
    • wheelwrighting group (carriage construction): wheels (including butt welding rim) plus at least one item from the following doors; frames; wooden framed vehicles; shafts
    • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
    216. Information
    • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
    217. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ fit and assemble routine products
    ‐ produce straight in plan and elevation: doors, windows with opening lights, units, fitments and panelling/cladding, staircases
    ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ produce welded carriage components (wheelwrighting only)
    ‐ take site and workplace dimensions
    ‐ form joints associated with the product and construction method
    ‐ use hand tools, portable power tools and equipment
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with manufacturing routine products
    218. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, pre-machined components, setting out rods, non-ferrous metal, fabric, metal and rubber rims, glass, plastic, ironmongery, adhesives, fixings and associated ancillary items
    ‐ hand tools, portable power tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to manufacture routine products
    219. interpretation of drawings, specifications, schedules, cutting lists, method statements, risk assessments and manufacturers' information related to the work to be carried out
    220. demonstration of work skills to measure, mark out and draw
    221. use and maintain marking and testing tools and ancillary equipment
    222. mark out from setting out rods (template) routine products to given working instructions for one of the following groups
    • bench/architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
    • wheelwrighting group (carriage construction): wheels plus at least one item from the following doors; frames; wooden framed vehicles; shafts
    • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units
    223. Information
    • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and regulations governing buildings (animal welfare)
    224. Maintenance
    • operative care of marking and testing tools and equipment
    225. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ mark out from setting out details and cutting lists
    ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
    ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction method
    ‐ use marking and testing tools
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with marking out from setting out details
    226. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, setting out rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
    227. selection of resources associated with own work
    • materials, components and fixings
    • marking and testing tools and equipment
    228. mark out from setting out rods (template) routine products to given working instructions for one of the following groups
    • architectural joinery group; at least two items from the following: doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
    • wheelwrighting group (carriage construction): wheels plus at least one item from the following doors; frames; wooden framed vehicles; shafts
    • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes, including associated elements; panelling/cladding; wall and floor units
    229. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
    230. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ mark out from setting out details and cutting lists
    ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
    ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction method
    ‐ use marking and testing tools
    ‐ requisition material team work and communication
    • needs of other occupations associated with marking out from setting out details
    • Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    231. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, setting out rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
    232. interpretation of drawings, specifications, cutting lists, schedules and manufacturers' information related to the work to be carried out
    233. safe use of fire extinguishers, as appropriate to the fire
    234. produce setting out details, marking out and cutting lists for complex products to given working instructions for one of the following groups
    • bespoke bench joinery group, one or more items from the following: doors; frames; linings; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, nonferrous metal, fabrics, veneers; joinery products with single curvature features; joinery products with double curvature features
    • wheelwrighting group (carriage construction), one or more items from the following: doors; frames; wooden framed vehicles; shafts; wheels; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
    • shopfitting products group (timber and/or non-ferrous metal), any four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
    235. Information
    • drawings, specifications, schedules, manufacturers' information, component standards and regulations governing buildings
    236. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set out, mark out and produce cutting lists for complex products
    ‐ produce straight in plan and elevation, doors, frames glazed and non-glazed with hinged, sliding and tilting components, linings, units and fitments, panelling/cladding
    ‐ produce staircases, handrails and balustrades, straight and with turns
    ‐ produce wooden framed vehicles, shafts and wheels
    ‐ produce products with single and double curvature features by geometrical development relating to the above items
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction methods
    ‐ use marking and testing tools
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with setting out and marking out
    237. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes of standard and/or specialist
    ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce plain and circular details and cutting lists
    238. produce setting out details, marking out and cutting lists for bespoke products to given working instructions for one of the following groups
    • bench/architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers, laminates; joinery products with single curvature features; joinery products with double curvature features
    • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
    • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
    239. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to:
    ‐ set out, mark out and produce cutting lists for bespoke products
    ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments, panelling/cladding
    ‐ wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ produce staircases, handrails and balustrades, straight and with turns
    ‐ produce products with single and double curvature features by geometrical development relating to the above items
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction methods
    ‐ use marking and testing tools
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with producing setting out details for bespoke products
    240. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist:
    ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details for bespoke products
    241. produce setting out details, marking out and cutting lists for bespoke products to given working instructions for one of the following groups
    • architectural joinery group (at least three items from the following): door sets; doors; sliding sash windows; units and/or fitments; panelling/cladding; staircases (straight and with turns); handrails and balustrading; joinery products incorporating any of the following glass, non-ferrous metal, fabrics, veneers, laminates; joinery products with single curvature features; joinery products with double curvature features
    • wheelwrighting group (carriage construction): wheels plus at least two items from the following doors; frames; wooden framed vehicles; shafts; steps; wooden framed vehicles with single curvature features; wooden framed vehicles with double curvature features
    • shopfitting products group (timber and/or non-ferrous metal and/or composite materials) at least four items from the following: doors; frames and linings; shopfront sashes, including associated elements; framed panelling/cladding; wall and floor units; products incorporating any of the following glass, fabrics, veneers; staircases (straight and with turns); handrails and balustrades; shopfitting products with single curvature features; shopfitting products with double curvature features; soffits and bulkheads
    242. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    243. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ set out, mark out and produce cutting lists for bespoke products
    ‐ produce straight in plan and elevation; door sets, doors, sliding sash windows, units and fitments, panelling/cladding
    ‐ wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ produce staircases, handrails and balustrades, straight and with turns
    ‐ produce products with single and double curvature features by geometrical development relating to the above items
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction methods
    ‐ use marking and testing tools
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with producing setting out details for bespoke products
    244. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, paper rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details for bespoke products
    245. interpretation of drawings, specifications, cutting lists, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    246. produce setting out details and cutting lists for routine products to given working instructions for one of the following groups
    • bench/architectural joinery group (at least two items from the following): doors; indows with opening lights; units and/or fitments (panelling/cladding); staircases
    • wheelwrighting group (carriage construction): wheels plus at least one item from the following: doors; frames; wooden framed vehicles; shafts
    • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
    247. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set out and produce cutting lists for routine products
    ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
    ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction method
    ‐ use marking and testing tools
    ‐ requisition material
    • team work and communication
    • needs of other occupations associated with producing setting out details for routine products
    248. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, paper for rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
    249. produce setting out details and cutting lists for routine products to given working instructions for one of the following groups
    • architectural joinery group (at least two items from the following): doors; windows with opening lights; units and/or fitments (panelling/cladding); staircases
    • wheelwrighting group (carriage construction): wheels plus at least one item from the following: doors; frames; wooden framed vehicles; shafts
    • shopfitting products group (timber and/or non-ferrous metal based) at least two items from the following: doors; frames and linings; shopfront sashes including associated elements; panelling/cladding; wall and floor units
    250. Information
    • drawings, specifications, schedules, cutting lists, method statements, risk assessments, manufacturers' information, component standards and current regulations governing buildings (animal welfare)
    251. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, and health hazards whilst working in the workplace, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    252. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ set out and produce cutting lists for routine products
    ‐ produce straight in plan and elevation: doors, frames (glazed and non-glazed), windows with opening lights, linings, units, fitments and panelling/cladding, staircases
    ‐ produce wooden framed vehicles, shafts and wheels (wheelwrighting only)
    ‐ take site and workplace dimensions
    ‐ proportion joints associated with the product and construction method
    ‐ use marking and testing tools
    ‐ requisition material team work and communication
    • needs of other occupations associated with producing setting out details for routine products
    • Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    253. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, paper for rods, glass, plastic, fabric, non-ferrous metal, ironmongery, adhesives, fixings and associated ancillary items
    ‐ marking and testing tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce setting out details and cutting lists
    254. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use, storage and handling of materials
    • safe use, storage and maintenance of tools and equipment
    255. selection of resources associated with own work
    • types and grades of timber
    • components and fixings
    • marking, testing and levelling tools and equipment
    256. demonstration of work skills to measure, mark out, level and square
    257. use and maintain marking, levelling and testing tools and ancillary equipment
    258. measure, set out and mark out to given working instructions of
    • timber wall and floor components (structural and/or non-structural)
    • timber pitched roof components
    259. Information
    • drawings, specifications, schedules, method statements, risk assessments, cutting lists and information relating to historical timber framing and post and beam construction
    260. Maintenance
    • operative care of marking, testing and levelling tools and ancillary equipment
    261. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set out and mark components for structural and non- structural timber walls, cross frames and floors
    ‐ set out and mark components for timber trussed purlin roofs
    ‐ use roofing squares and layout methods
    ‐ apply the theorem of Pythagoras
    ‐ determine geometrical angles
    ‐ determine graded timber tree anatomy and growth rates, shrinkage and defects
    ‐ assess the milling and cleaving process
    ‐ mark out joints for components associated with structural timber framework
    ‐ work with lifting equipment (an awareness of the necessity for user certification)
    ‐ erect timber framework
    ‐ use marking and levelling tools and equipment
    • team work and communication
    • needs of other occupations associated with setting out and marking structural timber framework
    262. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material
    ‐ pegs and metal fixings
    ‐ marking, testing and levelling tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to set out structural timber framework
    263. interpretation of drawings, specifications, schedules, method statements, cutting lists, manufacturers' information and operating instructions related to the work to be carried out
    264. avoidance of risk by following the given information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools and equipment
    265. checks carried out in accordance with legislation, official guidance and/or organisational requirements
    266. protection of the machine and its surrounding area from damage
    267. use and maintain tools, ancillary equipment and safety aids
    268. set up and operate at least six of the following machines
    • circular saw
    • planer
    • thicknesser
    • bandsaw
    • morticer
    • tenoner
    • spindle moulder
    • drill
    • grinder
    • sander
    269. Information
    • drawings, specifications, schedules, method statements, risk assessments, cutting lists, manufacturers' information and regulations governing the use of machinery to work timber or non-ferrous metal
    270. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents and health hazards whilst working in the workplace, below ground level, in confined spaces, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    271. Maintenance
    • operative care of safety aids, tools and ancillary equipment
    272. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ set up machines: circular saw, planer, thicknesser, bandsaw, morticer, tenoner, spindle moulder, drill, grinder and sander
    ‐ check the operation of machines
    ‐ cut material to size and shape
    ‐ plane materials to size
    ‐ change sawblades (circular and band), planer knives, morticer tooling, tenoner and spindle moulder cutting blocks
    ‐ mortice materials
    ‐ change drills and taps
    ‐ change discs
    ‐ cut sections straight and shaped
    ‐ grind, linish and texture surfaces
    ‐ drill and tap materials
    ‐ use tools and equipment
    • team work and communication
    • needs of other occupations associated with setting up and using fixed machinery
    273. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ accessories
    ‐ tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to set up and use fixed machinery
    274. avoidance of risk by following the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools, equipment and ancillaries
    275. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    • accessories
    276. demonstration of work skills to measure, mark out, fit, fix, position secure and operate
    277. use and maintain tools, accessories and ancillary equipment
    278. set up and use at least three of the following cutting machines to given working instructions
    • saw (at least three from the following: circular, chop, mitre, bench, jig, reciprocating, alligator or scroll)
    • drill
    • morticer
    • tenoner
    • biscuit jointer
    • disc cutter
    279. set up and use at least two of the following shaping machines to given working instructions
    • planer (thicknesser, surfacer)
    • sander (orbital, belt, disc)
    • router
    • grinder
    280. Maintenance
    • operative care of tools, accessories and ancillary equipment
    281. methods of work
    • application of knowledge for safe work practices, procedures and skills, relating to the method/area of work and materials used, to
    ‐ check transportable cutting and shaping machines (fuel and electric mains/battery) for serviceability
    ‐ check voltage requirements, safety cut offs and circuit breakers
    ‐ set up machines in preparation for use
    ‐ fix and secure work
    ‐ select and ensure safety guards are in place in accordance with machine instructions
    ‐ select accessories for the machine and the work
    ‐ identify maintenance requirements for accessories
    ‐ cut and shape materials to agreed tolerances
    ‐ change saw blades: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll
    ‐ change accessories: drill bits, router bits, discs, planner blades, abrasives
    ‐ use templates, profiles and jigs
    ‐ operate fixed machines
    ‐ use tools, accessories and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with operating transportable cutting and shaping machines
    282. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and sustainability of standard and/or specialist
    ‐ accessories
    ‐ tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to to process materials when operating transportable cutting and shaping machines
    283. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials
    • safe use and storage of tools, equipment and ancillaries
    284. set up and use at least three of the following powered cutting machines to given working instructions
    • saw (at least three from the following: circular, chop, mitre, bench, jig, reciprocating, alligator or scroll)
    • drill
    • planer
    • biscuit jointer
    • disc cutter
    285. set up and use at least two of the following powered shaping machines to given working instructions
    • thicknesser
    • sander (orbital, belt, disc)
    • router
    • laminate trimmer
    286. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ check transportable cutting and shaping machines (fuel and electric mains/battery) for serviceability
    ‐ set up machines in preparation for use
    ‐ check voltage requirements, safety cut offs and circuit breakers
    ‐ fix and secure work
    ‐ select and ensure safety guards are in place in accordance with machine instructions
    ‐ select accessories for the machine and the work
    ‐ identify maintenance requirements for accessories
    ‐ cut and shape materials to agreed tolerances
    ‐ change saw blades: circular, chop, mitre, bench, jig, reciprocating, alligator and scroll
    ‐ change accessories: drill bits, router bits, discs, planner blades, abrasives
    ‐ use templates, profiles and jigs
    ‐ operate fixed machines
    ‐ use tools, accessories and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with operating powered transportable cutting and shaping machines
    287. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ accessories
    ‐ tools and equipment
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to process materials when operating powered transportable cutting and shaping machines
  12. Machine Operatives
    responsibility
    1. Operate plant or machinery to sweep, clean or clear
      COSVR761 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing, setting up, operating and shutting down plant or machinery for sweeping, cleaning and clearing.
      duty
      1. interpret the given operating information relating to the use of plant or machinery and confirm its relevance
      2. organise with others the sequence in which the work is to be carried out
      3. comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe and healthy work practices
      4. request resources to sustain plant or machinery operations to complete the programme of work
      5. select plant or machinery resources for the methods of work and operations to be carried out
      6. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      7. comply with the given contract information to carry out the work efficiently to the required specification
      8. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Organise with others
      • communication of ideas between team members
      • organisation of resources in conjunction with the progress of work
      • the skills required to carry out the work
      3. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
      4. Request resources
      • the organisational procedures for requisitioning consumables and other resources
      5. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with plant resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      6. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      7. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of plant and/or machinery, tools and equipment is carried out
      8. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the plant or machinery operations and the work to be carried out
      2. organisation of own work
      3. communication with team members and other associated occupations about the plant or machinery operation and the work to be carried out
      4. avoidance of risk by complying with the given safety information relating to at least five of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use and storage of plant or machinery
      • safe use and storage of tools and equipment
      • safe use of access equipment
      • specific risks to health
      5. follow organisational procedures for the requisition of consumables, materials and other resources
      6. selection of resources associated with own work
      • tools, ancillary equipment and accessories
      7. protection of the work and its surrounding area from damage
      8. prevent damage and maintain a clean work space
      9. disposal of waste in accordance with current legislation
      10. demonstration of work skills to check, prepare, refill, replenish, set up, align, engage, adjust, manoeuvre, empty, wash out, clear and clean
      11. use and maintain hand tools, ancillary equipment
      12. operate plant or machinery to given working instructions to sweep and to carry out at least two of the following
      • tipping of lifted materials
      • scrub clean
      • hose clean, wet sweep
      • pressure wash clean
      • suck empty or clear
      • blow clear
      13. shut down and secure plant or machinery
      14. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      15. Communication
      • discussions, sketches, electronic data and briefings
      16. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      17. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      18. Hazards
      • those identified by method of work, risk/COSHH assessments, manufacturers' technical information, statutory regulations and official guidance
      19. Health and safety control equipment
      • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      20. Information
      • drawings, specifications, schedules, method statements, risk assessments, work instructions, manufacturers' information, waste carriers register and current regulations governing the operation of plant or machinery
      21. Legislation, Approved Codes of Practice and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      22. Maintenance
      • operative care of plant or machinery, hand tools, ancillary equipment and accessories
      23. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify the characteristics of the plant, machinery and equipment used to sweep, clean and clear
      ‐ liaise with site representative
      ‐ complete pre-use and post stop checks for sweeper, cleaner, clearer and ancillary equipment
      ‐ carry out functional checks
      ‐ identify the area to be swept, cleaned and cleared
      ‐ check to avoid damage to structures, utilities service apparatus, vehicles, people and animals
      ‐ prepare, set up and adjust for operational requirements, safety and security
      ‐ operate plant, machinery and equipment; gears, clutch, brake, steering, reversing aids, speed and position for sweeping, cleaning and clearing patterns, sequences and operations
      ‐ monitor operations making use of audio and visual aids
      ‐ identify and deal with waste streams
      ‐ empty and discharge hopper and dispose of lifted materials
      ‐ recognise and avoid fly tipping
      ‐ form stockpiles
      ‐ replenish, refill water from remote hydrants
      ‐ monitor brush wear
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ travel on public highways
      ‐ deal with spills of oil, diesel, petrol and chemicals
      ‐ washout hopper
      ‐ operate in various conditions, day, night, low light, restricted visibility changing weather conditions
      ‐ shut down and secure plant or machinery
      ‐ use hand tools, ancillary equipment and accessories
      • team work and communication
      • needs of other occupations associated with operating plant and machinery for sweeping, cleaning and clearing
      24. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      25. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      26. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      27. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
      ‐ consumables
      ‐ brushes, hoses and nozzles
      ‐ hand tools, ancillary equipment and accessories
      • identify weight, bearing, pressure, quantity, length and area associated with the method/procedure to operate plant or machinery for sweeping, cleaning and clearing
      28. Security procedures
      • site, workplace, company and operative
      29. Skills
      • own occupation and occupations related to the work
      suite
      1. Road building and Maintenance
      2. Piling Operations (Construction)
    duty
    1. interpret the given operating information relating to the use of plant or machinery and confirm its relevance
    2. organise with others the sequence in which the work is to be carried out
    3. comply with the relevant, current legislation, special legal status documents, official guidance and organisational procedures to maintain safe and healthy work practices
    4. request resources to sustain plant or machinery operations to complete the programme of work
    5. select plant or machinery resources for the methods of work and operations to be carried out
    6. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    7. comply with the given contract information to carry out the work efficiently to the required specification
    8. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Organise with others
    • communication of ideas between team members
    • organisation of resources in conjunction with the progress of work
    • the skills required to carry out the work
    3. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation, Approved Codes of Practice and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for plant and/or machinery, tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet the requirements of current legislation and official guidance
    4. Request resources
    • the organisational procedures for requisitioning consumables and other resources
    5. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with plant resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    6. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    7. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of plant and/or machinery, tools and equipment is carried out
    8. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    context
    1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the plant or machinery operations and the work to be carried out
    2. organisation of own work
    3. communication with team members and other associated occupations about the plant or machinery operation and the work to be carried out
    4. avoidance of risk by complying with the given safety information relating to at least five of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use and storage of plant or machinery
    • safe use and storage of tools and equipment
    • safe use of access equipment
    • specific risks to health
    5. follow organisational procedures for the requisition of consumables, materials and other resources
    6. selection of resources associated with own work
    • tools, ancillary equipment and accessories
    7. protection of the work and its surrounding area from damage
    8. prevent damage and maintain a clean work space
    9. disposal of waste in accordance with current legislation
    10. demonstration of work skills to check, prepare, refill, replenish, set up, align, engage, adjust, manoeuvre, empty, wash out, clear and clean
    11. use and maintain hand tools, ancillary equipment
    12. operate plant or machinery to given working instructions to sweep and to carry out at least two of the following
    • tipping of lifted materials
    • scrub clean
    • hose clean, wet sweep
    • pressure wash clean
    • suck empty or clear
    • blow clear
    13. shut down and secure plant or machinery
    14. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    15. Communication
    • discussions, sketches, electronic data and briefings
    16. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    17. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    18. Hazards
    • those identified by method of work, risk/COSHH assessments, manufacturers' technical information, statutory regulations and official guidance
    19. Health and safety control equipment
    • identified by the principles of protection for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    20. Information
    • drawings, specifications, schedules, method statements, risk assessments, work instructions, manufacturers' information, waste carriers register and current regulations governing the operation of plant or machinery
    21. Legislation, Approved Codes of Practice and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    22. Maintenance
    • operative care of plant or machinery, hand tools, ancillary equipment and accessories
    23. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify the characteristics of the plant, machinery and equipment used to sweep, clean and clear
    ‐ liaise with site representative
    ‐ complete pre-use and post stop checks for sweeper, cleaner, clearer and ancillary equipment
    ‐ carry out functional checks
    ‐ identify the area to be swept, cleaned and cleared
    ‐ check to avoid damage to structures, utilities service apparatus, vehicles, people and animals
    ‐ prepare, set up and adjust for operational requirements, safety and security
    ‐ operate plant, machinery and equipment; gears, clutch, brake, steering, reversing aids, speed and position for sweeping, cleaning and clearing patterns, sequences and operations
    ‐ monitor operations making use of audio and visual aids
    ‐ identify and deal with waste streams
    ‐ empty and discharge hopper and dispose of lifted materials
    ‐ recognise and avoid fly tipping
    ‐ form stockpiles
    ‐ replenish, refill water from remote hydrants
    ‐ monitor brush wear
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ travel on public highways
    ‐ deal with spills of oil, diesel, petrol and chemicals
    ‐ washout hopper
    ‐ operate in various conditions, day, night, low light, restricted visibility changing weather conditions
    ‐ shut down and secure plant or machinery
    ‐ use hand tools, ancillary equipment and accessories
    • team work and communication
    • needs of other occupations associated with operating plant and machinery for sweeping, cleaning and clearing
    24. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    25. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    26. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    27. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and specialist
    ‐ consumables
    ‐ brushes, hoses and nozzles
    ‐ hand tools, ancillary equipment and accessories
    • identify weight, bearing, pressure, quantity, length and area associated with the method/procedure to operate plant or machinery for sweeping, cleaning and clearing
    28. Security procedures
    • site, workplace, company and operative
    29. Skills
    • own occupation and occupations related to the work
  13. Managers in construction
    responsibility
    1. Develop self and others in construction management
      COSCSMO04 This standard is about promoting personal development and providing opportunities for others to learn from your experiences.
      duty
      1. Manage your own resources and undertake continuing personal development in the occupational practice area 1 develop and maintain personal networks of contacts, which are appropriate to meet your current and future needs for information and resources 2 check, on a regular basis, how you are using your time at work and identify possible improvements 3 ensure that your performance consistently meets or goes beyond agreed requirements 4 get regular and useful feedback on your performance from those who are in a good position to judge it and provide you with objective and valid feedback 5 discuss and agree, with those you report to, any changes to your personal work objectives and development plan in the light of performance, feedback received, any development activities undertaken and any wider changes 6 define the personal aims and objectives for undertaking personal development 7 identify and contact sources of support and guidance for undertaking personal development 8 identify and select relevant standards of competence against which personal development can be measured 9 analyse the current personal level of performance against the identified standards of competence and record a profile of present competence and personal development needs 10 prepare a development plan for achieving identified development needs 11 undertake development activities aimed at achieving identified development needs, review and record progress and the effectiveness of the activities 12 measure the achievement of identified development needs and record evidence of competence gained against the identified standards of competence 13 review the cycle of personal development aims and objectives and revise and update aims and objectives to suit changing circumstances
      2. Enable people and yourself to learn and benefit from practice experience 14 identify, through discussion with people, areas where they need help to achieve their agreed competence levels and use the information to produce an agreed personal development plan 15 identify and offer adequate and appropriate opportunities and resources for people to learn 16 select and summarise relevant and up to date information about knowledge and practice in a format which is suitable for distribution and for developing learning materials 17 acknowledge appropriate opportunities to learn from other people 18 advise and coach people so that they can identify their current level of competence, their learning needs and targets 19 select and use appropriate learning techniques and methods which are suitable for the topic and the needs of the individual 20 present information to people using a pace, style and form which is appropriate to their needs 21 encourage people to ask questions, seek clarification and advice when they need help and during learning activities 22 review peoples' progress towards agreed objectives and give realistic and positive feedback on achievements
      knowledge
      1. Manage your own resources and undertake continuing personal development in the occupational practice area 1 how and why to develop personal networks of contacts, which are appropriate to meet your current and future needs for information and resources (synthesis) 2 how to maintain personal networks of contacts, which are appropriate to meet your current and future needs for information and resources (application) 3 how to check, on a regular basis, how you are using your time at work (application) 4 what to identify as possible improvements to how you utilise your time at work (understanding) 5 how to ensure that your performance consistently meets or goes beyond agreed requirements (application) 6 how to get regular and useful feedback on your performance from those who are in a good position to judge it and provide you with objective and valid feedback (application) 7 how and why to discuss with those you report to, any changes to your personal work objectives and development plan in the light of performance, feedback received, any development activities undertaken and any wider changes (synthesis) 8 how and why to agree with those you report to, any changes to your personal work objectives and development plan in the light of performance, feedback received, any development activities undertaken and any wider changes (evaluation) 9 how and why to define the personal aims and objectives for undertaking personal development (evaluation) 10 what to identify as sources of support and guidance for undertaking personal development (understanding) 11 how to contact sources of support and guidance for undertaking personal development (application) 12 what to identify as relevant standards of competence against which personal development can be measured (understanding) 13 how and why to select relevant standards of competence against which personal development can be measured (evaluation) 14 how and why to analyse the current personal level of performance against the identified standards of competence (analysis) 15 how to record a profile of present competence and personal development needs (application) 16 how and why to prepare a development plan for achieving identified development needs (synthesis) 17 how to undertake development activities aimed at achieving identified development needs (application) 18 how and why to review progress and the effectiveness of the development activities (analysis) 19 how to record progress and the effectiveness of the development activities (application) 20 how to measure the achievement of identified development needs (application) 21 how to record evidence of competence gained against the identified standards of competence (application) 22 how and why to review the cycle of personal development aims and objectives (analysis) 23 how to revise aims and objectives to suit changing circumstances (application) 24 how to update aims and objectives to suit changing circumstances (application)
      2. Enable people and yourself to learn and benefit from practice experience 25 what to identify as areas where people need help to achieve their agreed competence levels (understanding) 26 how to use the information from discussions to produce an agreed personal development plan (application) 27 what to identify as adequate and appropriate opportunities and resources for people to learn (understanding) 28 how to offer adequate and appropriate opportunities and resources for people to learn (application) 29 how and why to select relevant and up to date information about knowledge and practice in a format which is suitable for distribution and for developing learning materials (evaluation) 30 how to summarise relevant and up to date information about knowledge and practice in a format which is suitable for distribution and for developing learning materials (application) 31 how to acknowledge appropriate opportunities to learn from other people (application) 32 how and why to advise and coach people so that they can identify their current level of competence, their learning needs and targets (synthesis) 33 how and why to select appropriate learning techniques and methods which are suitable for the topic and the needs of the individual (evaluation) 34 how to use appropriate learning techniques and methods which are suitable for the topic and the needs of the individual (application) 35 how to present information to people using a pace, style and form which is appropriate to their needs (application) 36 how to encourage people to ask questions, seek clarification and advice when they need help and during learning activities (application) 37 how and why to review peoples' progress towards agreed objectives and give realistic and positive feedback on achievements (analysis)
      context
      1. Manage your own resources and undertake continuing personal development in the occupational practice area
      • Development plan includes:
      ‐ priorities
      ‐ target dates
      ‐ development activities
      • Development activities:
      ‐ formal courses
      ‐ research
      ‐ work experience
      ‐ personal study
      ‐ work shadowing/secondment
      ‐ mentoring including professional discussions
      ‐ developing personal networks
      ‐ publications
      • Aims and objectives:
      ‐ preparation for career development
      ‐ intellectual challenge
      ‐ need to provide evidence of vocational competence
      ‐ compliance with employer and professional requirements
      ‐ awareness of development needs
      ‐ developing personal networks
      • Personal development:
      ‐ development of new competence
      ‐ maintenance of existing competence
      ‐ improvements of existing competence
      ‐ commitment to vocational excellence
      • Sources of support and guidance:
      ‐ national/industry bodies
      ‐ Professional Institutions
      ‐ education and training providers
      ‐ in house
      ‐ national occupational standards
      ‐ current publications
      ‐ benchmarks
      ‐ mentoring
      • Standards of competence:
      ‐ job descriptions and personal specification
      ‐ professional institution requirements
      ‐ national occupational standards
      2. Enable people and yourself to learn and benefit from practice experience
      • People:
      ‐ colleagues
      ‐ junior colleagues
      ‐ trainees and students
      ‐ potential entrants to the industry
      • Opportunities and resources:
      ‐ paid time
      ‐ personal time
      ‐ office
      ‐ site
      ‐ collaboration with others
      • Knowledge and practice:
      ‐ lessons from own experience
      ‐ lessons from others experience
      ‐ published sources
      • Learning techniques and methods:
      ‐ attending training and educational programmes
      ‐ coaching
      ‐ mentoring
      ‐ instructing
      ‐ agreeing work based learning opportunities
      ‐ performance appraisal
      ‐ work shadowing/secondments
      suite
      Construction Senior Management
    2. Direct the management of design development and processes in construction management
      COSCSMO06 This standard is about managing projects and the team that deliver design solutions to meet the project brief. It recognises the paramount importance of health, safety and welfare requirements and environmental sustainability issues. It is about ensuring that coherence and consistency is maintained between all aspects of the production and installation design solution and concept.
      duty
      1. Identify and assess hazards, and identify risks 1 check that clients are made aware of the relevant health, safety and welfare regulations and legal framework and their obligations in relation to them 2 collaborate with stakeholders to ensure the compliance of designs with relevant health, safety and welfare regulations and legal framework 3 ensure that hazards and their consequences arising from operations and individual activities are identified and prioritised 4 ensure that hazards are assessed to identify the significance of risks on an iterative basis throughout the development process
      2. Make design choices to reduce health and safety risks 5 ensure that identified hazards are eliminated and reduced whilst developing and modifying designs and conflicting demands are taken into account 6 ensure that community measures are given equal priority over project measures when reducing risks 7 take responsibility for ensuring that the risk reduction measures comply with relevant health and safety regulations and guidelines 8 ensure that the information needed by other people involved is recorded in any design documentation so that they can comply with their duties under relevant health and safety regulations 9 promote the implementation of the risk reduction measures with other people involved 10 encourage a responsible culture of health, safety and welfare in design processes and decision making
      3. Manage the design process 11 agree with the stakeholders the purposes which will be served by production and installation design information appropriate to the project stage 12 choose a format for presenting the production and installation design information which meets the requirements of the stakeholders 13 identify which parts of the overall project require production and installation design information 14 ensure that the parts of the project design which interact with each other are identified and suitable ways to maintain coherence and consistency between all aspects of the production and installation design information are agreed 15 ensure that procedures are set up which will maintain coherence and consistency between the production and installation design solutions and the overall development concept 16 ensure that techniques are confirmed which are suitable for investigating, calculating, testing, developing and specifying the production and installation design which are consistent with best practice and conform to relevant codes and standards
      knowledge
      1. Identify and assess hazards, and identify risks 1 how to check that clients are made aware of the relevant health, safety and welfare regulations and legal framework and their obligations in relation to them (application) 2 how to collaborate with stakeholders to ensure the compliance of designs with relevant health, safety and welfare regulations and legal framework (application) 3 how to ensure that hazards and their consequences arising from operations and individual activities are identified and prioritised (application) 4 how to ensure that hazards are assessed to identify the significance of risks on an iterative basis throughout the development process (application)
      2. Make design choices to reduce health and safety risks 5 how to ensure that identified hazards are eliminated and reduced whilst developing and modifying designs and conflicting demands are taken into account (application) 6 how to ensure that community measures are given equal priority over project measures when reducing risks (application) 7 how and why to take responsibility for ensuring that the risk reduction measures comply with relevant health and safety regulations and guidelines (evaluation) 8 how to ensure that information needed by other people involved is recorded in any design documentation so that they can comply with their duties under relevant health and safety regulations (application) 9 how and why to promote the implementation of the risk reduction measures with other people involved (analysis) 10 how to encourage a responsible culture of health, safety and welfare in design processes and decision making (application)
      3. Manage the design process 11 how and why to agree with the stakeholders the purposes which will be served by production and installation design information appropriate to the project stage (evaluation) 12 how and why to choose a format for presenting the production and installation design which meets the requirements of the stakeholders (evaluation) 13 what to identify as parts of the overall project which require production and installation design information (understanding) 14 how to ensure that the parts of the project design which interact with each other are identified and suitable ways to maintain coherency and consistency between all aspects of the production and installation design are agreed (application) 15 how to ensure that procedures are set up which will maintain coherence and consistency between the production and installation design solutions and the overall development concept (application) 16 how to ensure that techniques are confirmed which are suitable for investigating, calculating, testing, developing and specifying the production and installation design information which are consistent with best practice and conform to relevant codes and standards (application)
      context
      1. Identify and assess hazards, and identify risks
      • Clients:
      ‐ customers
      ‐ owners
      ‐ users
      ‐ occupiers
      • Relevant health, safety and welfare regulations and legal framework:
      ‐ current health, safety and welfare regulations
      ‐ Construction and Building Regulations
      ‐ international law, standards and practice
      ‐ contract and procurement
      • Stakeholders:
      ‐ CDM co-ordinator (or recognised body under the CDM code of practice)
      ‐ other designers
      ‐ advisors
      ‐ clients
      ‐ construction managers
      ‐ contractors and specialist contractors
      • Hazards:
      ‐ working at height
      ‐ slips, trips and falls (same height)
      ‐ debris
      ‐ falling or moving objects
      ‐ incorrect manual handling
      ‐ health issues
      ‐ power sources
      ‐ hazardous substances
      ‐ trapped by something collapsing or overturning
      ‐ confined spaces
      ‐ fire
      ‐ obstructions
      ‐ moving vehicles
      ‐ water
      ‐ lack of security/breaches
      ‐ sector or context specific
      • Consequences:
      ‐ injuring people
      ‐ causing ill health
      ‐ damaging property
      ‐ adversely affecting the natural and built environment
      ‐ contravening legislative requirements
      ‐ litigation and prosecution
      ‐ causing adverse publicity/perception
      ‐ working conditions and circumstances, buildability
      ‐ alienating workforce/team members
      ‐ economic and business factors (positive or negative)
      ‐ language barriers
      • Operations and individual activities during:
      ‐ site establishment
      ‐ constructing (infrastructure, structure, building fabric, prefabrication, finishes, services and equipment, landscape, temporary works)
      ‐ using and operating plant and machinery
      ‐ cleaning
      ‐ maintaining
      ‐ altering
      ‐ demolition
      ‐ commissioning and decommissioning
      ‐ refurbishing
      ‐ proximity to existing services and obstructions
      • Assess:
      ‐ likelihood of occurrence
      ‐ severity of harm incurred
      • Significance of risks:
      ‐ common
      ‐ generic
      ‐ not obvious to a competent contractor or designer
      ‐ likely to be difficult to manage effectively
      2. Make design choices to reduce health and safety risks
      • Hazards:
      ‐ working at height
      ‐ slips, trips and falls (same height)
      ‐ debris
      ‐ falling or moving objects
      ‐ incorrect manual handling
      ‐ health issues
      ‐ power sources
      ‐ hazardous substances
      ‐ trapped by something collapsing or overturning
      ‐ confined spaces
      ‐ fire
      ‐ obstructions
      ‐ moving vehicles
      ‐ water
      ‐ lack of security/breaches
      ‐ sector or context specific
      • Developing and modifying design:
      ‐ identifying project requirements
      ‐ planning
      ‐ investigation
      ‐ verifying competence and resources
      ‐ analysis
      ‐ identifying interactions
      ‐ calculation
      ‐ testing
      ‐ selecting materials, components and systems
      ‐ assessing costs & benefits (including life cycle)
      ‐ detailing and specifying
      ‐ assessing buildability
      • Measures:
      ‐ control at sources
      ‐ cumulative protection
      ‐ manage residual risks
      • Risks:
      ‐ common
      ‐ generic
      ‐ not obvious to a competent contractor or designer
      ‐ likely to be difficult to manage effectively
      • Relevant health and safety regulations and guidelines:
      ‐ current health, safety and welfare regulations
      ‐ Construction and Building Regulations
      ‐ international law, standards and practice
      ‐ codes of practice
      ‐ industry guides
      • Other people involved:
      ‐ contractors
      ‐ cleaners
      ‐ maintainers
      ‐ owners
      ‐ users
      • Design documentation:
      ‐ drawings
      ‐ specifications
      ‐ models
      ‐ calculations
      ‐ Health and safety plans and files
      3. Manage the design process
      • Stakeholders:
      ‐ the client
      ‐ CDM Coordinator (or recognised body under the CDM code of practice)
      ‐ consultants
      ‐ potential contractors
      ‐ potential subcontractors and suppliers
      ‐ regulatory authorities
      ‐ facilities/asset maintenance managers
      ‐ users
      ‐ general public
      ‐ site visitors
      • Project Stages:
      ‐ Stage 4 (Design)
      ‐ Stage 5 (Build and Commission)
      • Format:
      ‐ in writing
      ‐ graphically
      ‐ electronically
      • Parts of the overall project design:
      ‐ location and size
      ‐ assembly and construction/installation
      ‐ components and systems
      ‐ specification
      ‐ environmental assessment objectives
      • Maintain coherence and consistency:
      ‐ visual and spatial
      ‐ functional performance
      ‐ technical performance
      ‐ quality
      ‐ requirements of relevant legislation and codes
      ‐ obsolescence/design life
      ‐ cost
      ‐ health and safety
      ‐ environmental factors
      ‐ sustainability
      ‐ buildability/disassembly
      ‐ maintenance/operation and use
      ‐ value management
      ‐ concurrent design and construction
      ‐ minimise emissions and waste
      ‐ energy use (U value calculations, Building Energy Assessment. carbon rating)
      ‐ protect archaeological and historically valuable resources
      ‐ carbon footprint
      ‐ grey water usage
      ‐ risk/confidence in information
      • Techniques:
      ‐ data research
      ‐ comparison with regulations
      ‐ specialist guidance and best practice
      ‐ relevant previous solutions and feedback
      ‐ computer modelling
      ‐ Building Information Modelling
      ‐ calculation
      ‐ lifetime impact modelling
      ‐ maintain risk register
      ‐ performance dynamic modelling
      ‐ comparison of costs of new and renewable energy
      suite
      Construction Senior Management
    3. Manage teams in construction management
      COSCSMO01 This standard is about identifying the team resources that are needed to deliver a particular project, and how the significant factors will impact on your team selection. You will select the project team following contractual and statutory rules and recognised industry processes.
      duty
      1. Select and form a project team 1 identify the team resources that are needed and where they can be obtained, and select those that meet agreed timescales and budget limits 2 identify any significant factors which will affect the number, type and availability of team resources 3 evaluate the quality and potential reliability of team resources and circulate the results to decision makers 4 negotiate and agree proposals of contractual arrangements for team resources which are likely to produce an effective team and follow necessary rules and formalities 5 follow the rules and formalities for obtaining team resources
      2. Develop and maintain working relationships 6 develop, maintain and encourage working relationships with people which promote goodwill, trust and respect 7 inform people about work activities in an appropriate level of detail and with an appropriate degree of urgency 8 offer advice and help to people about work activities with sensitivity and encourage questions, requests for clarification and comments 9 present proposals for action clearly to people at an appropriate time and with the right level of detail for the degree of change, expenditure and risk involved 10 clarify with people objections to proposals and suggest alternative proposals
      knowledge
      1. Select and form a project team 1 what to identify as the team resources that are needed and where they can be obtained (understanding) 2 how and why to select team resources that meet agreed timescales and budget limits (evaluation) 3 what to identify as significant factors which will affect the number, type and availability of team resources (understanding) 4 how and why to evaluate the quality and potential reliability of team resources (evaluation) 5 how to circulate to decision makers the results of the evaluations of the quality and reliability of team resources (application) 6 how and why to negotiate proposals of contractual arrangements for team resources (synthesis) 7 how and why to agree proposals of contractual arrangements for team resources (evaluation) 8 how to follow the rules and formalities for obtaining team resources (application)
      2. Develop and maintain working relationships 9 how and why to develop working relationships with people which promote goodwill, trust and respect (synthesis) 10 how to maintain working relationships with people which promote goodwill, trust and respect (application) 11 how to encourage working relationships with people which promote goodwill, trust and respect (application) 12 how to inform people about work activities in an appropriate level of detail and with an appropriate degree of urgency (application) 13 how and why to offer advice and help to people about work activities (synthesis) 14 how to encourage questions, requests for clarification and comments (application) 15 how to present proposals for action to people (application) 16 how to clarify with people objections to proposals (application) 17 how and why to suggest alternative proposals where objections have been raised (synthesis)
      context
      1. Select and form a project team
      • Team Resources:
      ‐ management
      ‐ technical staff
      ‐ specialist sub-contractors
      ‐ specialist services
      ‐ workforce
      • Significant factors:
      ‐ location
      ‐ cost
      ‐ time
      ‐ skills, experience and knowledge required and availability
      ‐ training and development requirements
      ‐ impact of new technology processes and materials on skills
      ‐ diversity
      ‐ language
      ‐ accreditation requirements
      • Rules and formalities:
      ‐ contractual
      ‐ statutory
      ‐ recognised industry processes
      ‐ organisational processes
      ‐ certification of competence
      2. Develop and maintain working relationships
      • Working relationships:
      ‐ formal (contractual and statutory)
      ‐ informal
      • People:
      ‐ clients and customers
      ‐ employers
      ‐ employees
      ‐ statutory & regulatory bodies
      ‐ users and community groups
      ‐ contractors
      ‐ consultants
      ‐ partners
      ‐ near neighbours
      ‐ occupiers
      ‐ general public
      ‐ people with specific access and communication needs
      ‐ suppliers of products and services
      ‐ government agencies
      ‐ non-English speakers
      • Promote goodwill, trust and respect:
      ‐ demonstrating a duty of care
      ‐ ethical relationships
      ‐ professional independence
      ‐ honouring promises and undertakings
      ‐ honest relationships
      ‐ constructive relationships
      ‐ equal opportunities
      ‐ acknowledge diversity
      • Inform, offer advice, present and clarify:
      ‐ orally
      ‐ in writing
      ‐ using graphics
      ‐ electronically
      • Work activities:
      ‐ proposals and their impact
      ‐ progress
      ‐ results
      ‐ achievements
      ‐ potential problems
      ‐ risks
      ‐ opportunities
      suite
      Construction Senior Management
    4. Prepare and agree a project brief and outline programme in construction management
      COSCSMO05 This standard is about managing projects and the team that delivers design solutions to meet the project brief. It is about ascertaining stakeholders' requirements, exploring the constraints and risks and agreeing deliverables to meet the various demands and needs. You must have a detailed knowledge of the stakeholders' areas of operation and future aspirations. You need to clarify the project stakeholders' understanding of project processes and peoples' roles and responsibilities.
      duty
      1. Prepare proposal for a project brief 1 identify and agree the stakeholders' requirements, opinions and aspirations and prepare a project proposal 2 select data which is relevant and valid, analyse it and qualify its status 3 estimate and confirm the cost and timescale of the project 4 review the cost implications of adopting alternative design, construction, services, financing and use strategies and agree them with stakeholders 5 prepare a draft brief clearly, accurately, unambiguously and within the time agreed, and present the brief to stakeholders 6 explain and discuss any significant constraints, opportunities and areas of uncertainty relating to the project 7 modify the draft to reflect the discussion and relevant points which have been raised 8 negotiate a clear and mutually acceptable agreement on the brief which is in sufficient detail to allow work to start on the next stage of the project
      2. Develop a project outline programme which meets the requirements of the brief 9 review the requirements of the brief and check and clarify initial assumptions about the project outline programme with stakeholders 10 develop a realistic outline programme for the project stages which takes account of identified constraints 11 discuss the outline programme with stakeholders and agree any necessary modifications to the brief, outline programme and constraints 12 prepare, present and agree an outline programme which meets the requirements of the brief and the expectations of stakeholders
      3. Identify, assess and agree project requirements and stakeholder preferences 13 clarify the project stakeholders' understanding of project processes and procedures and the roles of those who need to be involved 14 identify and agree with project stakeholders what their goals and priorities are both now and for the future 15 clarify the project stakeholders' circumstances and requirements, the options available and the constraints and risks which might apply to the project 16 advise and guide project stakeholders about new regulatory or technological requirements and innovations to enable them to make informed decisions 17 summarise and present the project requirements and stakeholders' preferences 18 evaluate project requirements and stakeholders' preferences which do not appear to be realistic and recommend valid options and record agreement
      knowledge
      1. Prepare proposal for a project brief 1 what to identify as stakeholders' requirements opinions and aspirations (understanding) 2 how and why to agree the stakeholders' requirements opinions and aspirations (evaluation) 3 how to prepare a project proposal (application) 4 how and why to select data which is relevant and valid (evaluation) 5 how and why to analyse data and qualify its status data (analysis) 6 how and why to estimate the cost and timescale of the project (analysis) 7 how to confirm the cost and timescale of the project (application) 8 how and why to review the cost implications of adopting alternative design, construction, services, financing and use strategies (analysis) 9 how and why to agree the cost implications of adopting alternative design, construction, services, financing and use strategies with stakeholders (evaluation) 10 how and why to prepare a draft brief clearly, accurately, unambiguously and within the time agreed (synthesis) 11 how to present the brief to stakeholders (application) 12 how to explain any significant constraints, opportunities and areas of uncertainty relating to the project (application) 13 how and why to discuss any significant constraints, opportunities and areas of uncertainty relating to the project (synthesis) 14 how to modify the draft to reflect the discussion and relevant points which have been raised (application) 15 how and why to negotiate a clear and mutually acceptable agreement on the brief which is in sufficient detail to allow work to start on the next stage of the project (synthesis)
      2. Develop a project outline programme which meets the requirements of the brief 16 how and why to review the requirements of the brief (analysis) 17 how to check and clarify the initial assumptions about the project outline programme with stakeholders (application) 18 how and why to develop a realistic outline programme for the project stages which takes account of identified constraints (synthesis) 19 how to discuss the outline programme with stakeholders (application) 20 how and why to agree any necessary modifications to the brief, outline programme and constraints (evaluation) 21 how and why to prepare an outline programme which meets the requirements of the brief and the expectations of stakeholders (synthesis) 22 how to present an outline programme which meets the requirements of the brief and the expectations of stakeholders (application) 23 how and why to agree an outline programme which meets the requirements of the brief and the expectations of stakeholders (evaluation)
      3. Identify, assess and agree project requirements and stakeholder preferences 24 how to clarify the project stakeholders' understanding of project processes and procedures and the roles of those who need to be involved (application) 25 what to identify as the project stakeholders' goals and priorities both now and in the future (understanding) 26 how and why to agree with the project stakeholders what their goals and priorities are both now and in the future (evaluation) 27 how to clarify the project stakeholders' circumstances and requirements, the options available and the constraints and risks which might apply to the project (application) 28 how and why to advise project stakeholders about new regulatory or technological requirements and innovations to enable them to make informed decisions (synthesis) 29 how and why to guide project stakeholders about new regulatory or technological requirements and innovations to enable them to make informed decisions (synthesis) 30 how to summarise the project requirements and stakeholders' preferences (application) 31 how to present the project requirements and stakeholders' preferences (application) 32 how and why to evaluate project requirements and stakeholders' preferences which do not appear to be realistic (evaluation) 33 how and why to recommend valid options to meet project requirements and stakeholders' preferences (synthesis) 34 how to record agreement on valid options to meet project requirements and stakeholders' preferences (application)
      context
      1. Prepare a proposal for a project brief
      • Stakeholders:
      ‐ consultants
      ‐ the client
      ‐ the client's financial advisers
      ‐ statutory authorities
      ‐ CDM co-ordinator (or responsible body under CDM regulations)
      ‐ project managers
      ‐ potential contractors
      ‐ potential subcontractors and suppliers
      ‐ potential investors
      ‐ funding agencies
      ‐ independent client adviser
      ‐ user groups
      ‐ community groups
      ‐ facilities/asset managers
      • Project proposal - will consider:
      ‐ the client's requirements
      ‐ project stage information requirements
      ‐ user requirements
      ‐ design quality requirements
      ‐ ergonomic requirements
      ‐ community requirements
      ‐ procurement requirements
      ‐ physical requirements
      ‐ resource requirements
      ‐ construction requirements
      ‐ legal requirements
      ‐ cost requirements
      ‐ business opportunities and objectives
      ‐ risk factors
      ‐ health, safety and welfare requirements
      ‐ current and future needs
      ‐ energy, water and natural resource management
      ‐ compliance with local, regional national development strategies
      ‐ Building Information Modelling
      ‐ insurance risks/opportunities associated with new technologies
      ‐ adaptation and mitigation
      • Review:
      ‐ cost benefit analysis
      ‐ whole life costing
      ‐ value management
      ‐ feasibility studies
      ‐ elemental cost planning
      • Present:
      ‐ orally
      ‐ in writing
      ‐ graphically
      ‐ electronically
      2. Develop a project outline programme which meets the requirements of the brief
      • Programme:
      ‐ timetable
      ‐ phasing
      ‐ integration of data
      ‐ interaction between design consultants
      ‐ critical path
      ‐ key project stages/gate management plan
      ‐ interface between design, procurement, construction, operation and end use
      ‐ interaction with design approval stages
      ‐ interaction with construction programme
      ‐ concurrent design and construction
      • Stakeholders:
      ‐ consultants
      ‐ the client
      ‐ the client's financial advisers
      ‐ statutory authorities
      ‐ CDM co-ordinator (or responsible body under CDM regulations)
      ‐ project managers
      ‐ potential contractors
      ‐ potential subcontractors and suppliers
      ‐ potential investors
      ‐ funding agencies
      ‐ independent client adviser
      ‐ user groups
      ‐ community groups
      ‐ facilities/asset managers
      • Project Stages:
      ‐ Stage 0 (Strategy)
      ‐ Stage 1 (Brief)
      ‐ Stage 2 (Concept)
      ‐ Stage 3 (Definition)
      ‐ Stage 4 (Design)
      ‐ Stage 5 (Build and Commission)
      ‐ Stage 6 (Handover and Closeout)
      • Constraints:
      ‐ work content
      ‐ time duration/sequencing
      ‐ resources available
      ‐ contingencies
      ‐ budget
      ‐ site
      ‐ risk and valuation
      ‐ regulations
      • Expectations:
      ‐ design quality
      ‐ consultation
      ‐ timetable
      ‐ phasing of design development
      ‐ best value
      3. Identify, assess and agree project requirements and stakeholder preferences
      • Clarify the project stakeholders’ circumstances and requirements by:
      ‐ reference to standard documentation
      ‐ checklists
      ‐ client consultation
      ‐ questionnaires
      ‐ comparative field research
      ‐ market research
      ‐ identifying options and alternatives
      ‐ use of benchmarking tool(s)
      ‐ digital exchange
      • Processes and procedures:
      ‐ Project Information Plan
      ‐ Model Delivery Plan
      ‐ information management accountabilities
      ‐ implementation plans
      ‐ capability assessments
      ‐ delivery plans
      ‐ execution plans
      ‐ levels of graphical and non-graphical detail/development
      • Agree:
      ‐ direct with a client
      ‐ by negotiation and agreement with partnering team
      ‐ facilitation
      • Project Stakeholders:
      ‐ consultants
      ‐ the client
      ‐ the client's financial advisers
      ‐ statutory authorities
      ‐ CDM co-ordinator (or responsible body under CDM regulations)
      ‐ project managers
      ‐ potential contractors
      ‐ potential subcontractors and suppliers
      ‐ potential investors
      ‐ funding agencies
      ‐ independent client adviser
      ‐ user groups
      ‐ community groups
      ‐ facilities/asset managers
      • Goals and priorities:
      ‐ quantity
      ‐ design quality
      ‐ time
      ‐ use/adaptability/maintenance
      ‐ whole life costs
      ‐ health, safety and welfare
      ‐ sustainability
      ‐ economic benefits
      ‐ community benefits
      ‐ security
      ‐ market demands
      ‐ changing circumstances
      • Constraints and risks:
      ‐ cost
      ‐ time
      ‐ quality
      ‐ health and safety
      ‐ the environment
      ‐ the client's requirements
      ‐ system compatibility
      ‐ system interoperability
      • Present:
      ‐ orally
      ‐ in writing
      ‐ graphically
      ‐ electronically
      suite
      Construction Senior Management
    5. Provide advice, judgement and service ethically in construction management
      COSCSMO03 This standard is about obtaining and evaluating information which issufficiently detailed for the purpose and presenting it in anappropriate manner. You will be able to present clear, accurate andvalid technical recommendations, judgement and service ethically.
      duty
      1. Exchange information and present advice on technical issues 1 obtain and evaluate information which is sufficiently detailed for the purpose 2 present technical information and advice which is complete, summarised accurately and relevant to technical issues 3 present technical recommendations and judgements which are clear, accurate and valid, and which represent the best advice possible, given the information and resources available 4 give technical instructions and guidance which are likely to be understood by the people who will follow them 5 present technical recommendations and judgements using a style of communication which is appropriate to the people receiving information and advice 6 adapt and modify the presentation of technical recommendations and judgements where people have difficulties understanding them
      2. Resolve complex indeterminate situations 7 identify where complex indeterminate situations exist, estimate their effects realistically and summarise the issues for the organisation 8 assess the validity and completeness of the information available and identify any significant gaps 9 specify and obtain sufficient additional information to cover any gaps and to provide a valid starting point for the analysis of the situation 10 analyse information and draw valid and justifiable conclusions 11 apply decision making techniques which increase the reliability of the conclusions 12 reflect on the conclusions and interpret them into detailed issues that enable known opportunities and solutions to be identified and utilised for establishing policy
      3. Practice within an ethical framework 13 make judgements and offer advice which balance the needs of the client, the resources available and the needs of people in the community who are directly and indirectly affected 14 take clear and unequivocal personal responsibility for your own decisions and the decisions of others in your organisation 15 behave in an ethical manner and take appropriate action if unethical behaviour is brought to your attention 16 establish a system of communication to report instances of unethical behaviour which encourages responsibility and empowerment at all levels 17 offer judgements and advice which recognise the needs of other people 18 manage criteria that identify offers and contracts which are illegal and which may generate conflicts of interest and reject those that fail the criteria 19 define the limits of your professional expertise and set perimeters to work within them 20 disclose information obtained from clients only to those who have a legitimate right to receive it 21 enter into formal and informal contracts and agreements for advisory and problem-solving services which conform to legal requirements, ethical standards and recognised good practice and that service providers adhere to relevant conditions 22 communicate with clients in a style and manner which maintains professional independence and maximises goodwill and trust 23 define and agree the working practices and the expectations of the people involved in the contract 24 set up and implement systems to protect the individual, and the interests of society and to indemnify clients where the advice given results in loss or damage to the client 25 keep all funds, including interest, held on behalf of clients, separate from personal and organisational funds 26 promote a culture of honesty and equity with people, identify areas of weakness and recommend or implement improvements
      knowledge
      1. Exchange information and present advice on technical issues 1 how to obtain information which is sufficiently detailed for the purpose (application) 2 how and why to evaluate information which is sufficiently detailed for the purpose (evaluation) 3 how to present technical information and advice which is complete, summarised accurately and relevant to technical issues (application) 4 how to present technical recommendations and judgements which are clear, accurate and valid, and which represent the best advice possible, given the information and resources available (synthesis) 5 how and why to give technical instructions and guidance which are likely to be understood by the people who will follow them (application) 6 how to present technical recommendations and judgements using a style of communication which is appropriate to the people receiving information and advice (application) 7 how to adapt the presentation of technical recommendations and judgements where people have difficulties understanding them (application) 8 how to modify the presentation of technical recommendations and judgements where people have difficulties understanding them (application)
      2. Resolve complex indeterminate situations 9 what to identify as complex indeterminate situations (understanding) 10 how and why to estimate realistically the effects of complex indeterminate situations (analysis) 11 how to summarise the issues relating to existing complex indeterminate situations for the organisation (application) 12 how and why to assess the validity and completeness of the information available (analysis) 13 what to identify as any significant gaps in the validity and completeness of the information available (understanding) 14 how and why to specify sufficient additional information to cover any gaps and to provide a valid starting point for the analysis of the situation (evaluation) 15 how to obtain sufficient additional information to cover any gaps and to provide a valid starting point for the analysis of the situation (application) 16 how and why to analyse information (analysis) 17 how and why to draw valid and justifiable conclusions from information (evaluation) 18 how to apply decision making techniques which increase the reliability of the conclusions (application) 19 how and why to reflect on the conclusions (analysis) 20 how and why to interpret the conclusions into detailed issues that enable known opportunities and solutions to be identified and utilised for establishing policy (analysis)
      3. Practice within an ethical framework 21 how and why to make judgements and offer advice which balance the needs of the client, the resources available and the needs of people in the community who are directly and indirectly affected (evaluation) 22 how and why to offer advice which balance the needs of the client, the resources available and the needs of people in the community who are directly and indirectly affected (synthesis) 23 how and why to take clear and unequivocal personal responsibility for your own decisions and the decisions of others in your organisation (evaluation) 24 how to behave in an ethical manner by taking appropriate action if unethical behaviour is brought to your attention (application) 25 how and why to establish a system of communication to report instances of unethical behaviour which encourages responsibility and empowerment at all levels (synthesis) 26 how and why to offer judgements and advice which recognise the needs of other people (synthesis) 27 how and why to manage criteria that identify offers and contracts which are illegal and which may generate conflicts of interest (evaluation) 28 how and why to reject criteria which are illegal and which may generate conflicts of interest that fail the criteria (evaluation) 29 how and why to define the limits of your professional expertise and set perimeters to work within them (evaluation) 30 how to disclose information obtained from clients only to those who have a legitimate right to receive it (application) 31 how and why to enter into formal and informal contracts and agreements for advisory and problem-solving services which conform to legal requirements, ethical standards and recognised good practice and that service providers adhere to relevant conditions (evaluation) 32 how to communicate with clients in a style and manner which maintains professional independence and maximises goodwill and trust (application) 33 how and why to define the working practices and the expectations of the people involved in the contract (evaluation) 34 how and why to agree the working practices and the expectations of the people involved in the contract (evaluation) 35 how and why to set up systems to protect the individual, and the interests of society and to indemnify clients where the advice given results in loss or damage to the client (synthesis) 36 how to implement systems to protect the individual, and the interests of society and to indemnify clients where the advice given results in loss or damage to the client (application) 37 how to keep all funds, including interest, held on behalf of clients, separate from personal and organisational funds (application) 38 how and why to promote a culture of honesty and equity with people (synthesis) 39 what to identify as areas of weakness in the culture (understanding) 40 how and why to recommend improvements to the culture (synthesis) 41 how to implement improvements to the culture (application)
      context
      1. Exchange information and present advice on technical issues
      • Purpose:
      ‐ sharing experience
      ‐ issuing instructions
      ‐ making judgements
      ‐ increasing understanding
      ‐ implementing a solution
      ‐ dealing with confrontation
      ‐ negotiation
      • Present:
      ‐ orally
      ‐ in writing
      ‐ graphically
      ‐ electronically
      • Technical recommendations and judgements include:
      ‐ realistic estimates of the implications of other options which have been considered
      ‐ clear descriptions of the information sources consulted
      ‐ the analysis techniques applied
      ‐ the criteria used for making evaluations and reaching justifiable conclusions
      • People receiving information and advice:
      ‐ peers and other related occupations
      ‐ clients and customers
      ‐ technical and non-technical team members
      ‐ craftspeople and operatives
      ‐ senior and junior colleagues
      ‐ members of the public
      ‐ people with individual needs
      2. Resolve complex indeterminate situations
      • Information:
      ‐ project information
      ‐ own experience and practice
      ‐ manual and electronic information systems (e.g. libraries, technical journals, databases)
      ‐ published research
      ‐ other colleagues and specialists
      ‐ continuing professional development
      • Reflect:
      ‐ comparison between previous cases and the current situation
      ‐ the outcomes required
      ‐ known and anticipated limitations and opportunities
      3. Practice within an ethical framework
      • Conflicts of interest:
      ‐ actions which may mislead other individuals
      ‐ offers which involve the financial interest of the practitioner
      ‐ giving unfair advantage to the practitioner's family or friends
      ‐ as defined by legislation
      • Ethical standards and recognised good practice:
      ‐ personal beliefs
      ‐ mandatory ethical codes of practice within the occupation, discipline or organisation
      ‐ national and international statute law
      ‐ national and international voluntary codes of practice and guidance
      • Systems:
      ‐ organisational policies
      ‐ indemnity insurance
      ‐ guarantees
      ‐ contract conditions
      ‐ bonds
      suite
      Construction Senior Management
    duty
    1. Manage your own resources and undertake continuing personal development in the occupational practice area 1 develop and maintain personal networks of contacts, which are appropriate to meet your current and future needs for information and resources 2 check, on a regular basis, how you are using your time at work and identify possible improvements 3 ensure that your performance consistently meets or goes beyond agreed requirements 4 get regular and useful feedback on your performance from those who are in a good position to judge it and provide you with objective and valid feedback 5 discuss and agree, with those you report to, any changes to your personal work objectives and development plan in the light of performance, feedback received, any development activities undertaken and any wider changes 6 define the personal aims and objectives for undertaking personal development 7 identify and contact sources of support and guidance for undertaking personal development 8 identify and select relevant standards of competence against which personal development can be measured 9 analyse the current personal level of performance against the identified standards of competence and record a profile of present competence and personal development needs 10 prepare a development plan for achieving identified development needs 11 undertake development activities aimed at achieving identified development needs, review and record progress and the effectiveness of the activities 12 measure the achievement of identified development needs and record evidence of competence gained against the identified standards of competence 13 review the cycle of personal development aims and objectives and revise and update aims and objectives to suit changing circumstances
    2. Enable people and yourself to learn and benefit from practice experience 14 identify, through discussion with people, areas where they need help to achieve their agreed competence levels and use the information to produce an agreed personal development plan 15 identify and offer adequate and appropriate opportunities and resources for people to learn 16 select and summarise relevant and up to date information about knowledge and practice in a format which is suitable for distribution and for developing learning materials 17 acknowledge appropriate opportunities to learn from other people 18 advise and coach people so that they can identify their current level of competence, their learning needs and targets 19 select and use appropriate learning techniques and methods which are suitable for the topic and the needs of the individual 20 present information to people using a pace, style and form which is appropriate to their needs 21 encourage people to ask questions, seek clarification and advice when they need help and during learning activities 22 review peoples' progress towards agreed objectives and give realistic and positive feedback on achievements
    3. Identify and assess hazards, and identify risks 1 check that clients are made aware of the relevant health, safety and welfare regulations and legal framework and their obligations in relation to them 2 collaborate with stakeholders to ensure the compliance of designs with relevant health, safety and welfare regulations and legal framework 3 ensure that hazards and their consequences arising from operations and individual activities are identified and prioritised 4 ensure that hazards are assessed to identify the significance of risks on an iterative basis throughout the development process
    4. Make design choices to reduce health and safety risks 5 ensure that identified hazards are eliminated and reduced whilst developing and modifying designs and conflicting demands are taken into account 6 ensure that community measures are given equal priority over project measures when reducing risks 7 take responsibility for ensuring that the risk reduction measures comply with relevant health and safety regulations and guidelines 8 ensure that the information needed by other people involved is recorded in any design documentation so that they can comply with their duties under relevant health and safety regulations 9 promote the implementation of the risk reduction measures with other people involved 10 encourage a responsible culture of health, safety and welfare in design processes and decision making
    5. Manage the design process 11 agree with the stakeholders the purposes which will be served by production and installation design information appropriate to the project stage 12 choose a format for presenting the production and installation design information which meets the requirements of the stakeholders 13 identify which parts of the overall project require production and installation design information 14 ensure that the parts of the project design which interact with each other are identified and suitable ways to maintain coherence and consistency between all aspects of the production and installation design information are agreed 15 ensure that procedures are set up which will maintain coherence and consistency between the production and installation design solutions and the overall development concept 16 ensure that techniques are confirmed which are suitable for investigating, calculating, testing, developing and specifying the production and installation design which are consistent with best practice and conform to relevant codes and standards
    6. Select and form a project team 1 identify the team resources that are needed and where they can be obtained, and select those that meet agreed timescales and budget limits 2 identify any significant factors which will affect the number, type and availability of team resources 3 evaluate the quality and potential reliability of team resources and circulate the results to decision makers 4 negotiate and agree proposals of contractual arrangements for team resources which are likely to produce an effective team and follow necessary rules and formalities 5 follow the rules and formalities for obtaining team resources
    7. Develop and maintain working relationships 6 develop, maintain and encourage working relationships with people which promote goodwill, trust and respect 7 inform people about work activities in an appropriate level of detail and with an appropriate degree of urgency 8 offer advice and help to people about work activities with sensitivity and encourage questions, requests for clarification and comments 9 present proposals for action clearly to people at an appropriate time and with the right level of detail for the degree of change, expenditure and risk involved 10 clarify with people objections to proposals and suggest alternative proposals
    8. Prepare proposal for a project brief 1 identify and agree the stakeholders' requirements, opinions and aspirations and prepare a project proposal 2 select data which is relevant and valid, analyse it and qualify its status 3 estimate and confirm the cost and timescale of the project 4 review the cost implications of adopting alternative design, construction, services, financing and use strategies and agree them with stakeholders 5 prepare a draft brief clearly, accurately, unambiguously and within the time agreed, and present the brief to stakeholders 6 explain and discuss any significant constraints, opportunities and areas of uncertainty relating to the project 7 modify the draft to reflect the discussion and relevant points which have been raised 8 negotiate a clear and mutually acceptable agreement on the brief which is in sufficient detail to allow work to start on the next stage of the project
    9. Develop a project outline programme which meets the requirements of the brief 9 review the requirements of the brief and check and clarify initial assumptions about the project outline programme with stakeholders 10 develop a realistic outline programme for the project stages which takes account of identified constraints 11 discuss the outline programme with stakeholders and agree any necessary modifications to the brief, outline programme and constraints 12 prepare, present and agree an outline programme which meets the requirements of the brief and the expectations of stakeholders
    10. Identify, assess and agree project requirements and stakeholder preferences 13 clarify the project stakeholders' understanding of project processes and procedures and the roles of those who need to be involved 14 identify and agree with project stakeholders what their goals and priorities are both now and for the future 15 clarify the project stakeholders' circumstances and requirements, the options available and the constraints and risks which might apply to the project 16 advise and guide project stakeholders about new regulatory or technological requirements and innovations to enable them to make informed decisions 17 summarise and present the project requirements and stakeholders' preferences 18 evaluate project requirements and stakeholders' preferences which do not appear to be realistic and recommend valid options and record agreement
    11. Exchange information and present advice on technical issues 1 obtain and evaluate information which is sufficiently detailed for the purpose 2 present technical information and advice which is complete, summarised accurately and relevant to technical issues 3 present technical recommendations and judgements which are clear, accurate and valid, and which represent the best advice possible, given the information and resources available 4 give technical instructions and guidance which are likely to be understood by the people who will follow them 5 present technical recommendations and judgements using a style of communication which is appropriate to the people receiving information and advice 6 adapt and modify the presentation of technical recommendations and judgements where people have difficulties understanding them
    12. Resolve complex indeterminate situations 7 identify where complex indeterminate situations exist, estimate their effects realistically and summarise the issues for the organisation 8 assess the validity and completeness of the information available and identify any significant gaps 9 specify and obtain sufficient additional information to cover any gaps and to provide a valid starting point for the analysis of the situation 10 analyse information and draw valid and justifiable conclusions 11 apply decision making techniques which increase the reliability of the conclusions 12 reflect on the conclusions and interpret them into detailed issues that enable known opportunities and solutions to be identified and utilised for establishing policy
    13. Practice within an ethical framework 13 make judgements and offer advice which balance the needs of the client, the resources available and the needs of people in the community who are directly and indirectly affected 14 take clear and unequivocal personal responsibility for your own decisions and the decisions of others in your organisation 15 behave in an ethical manner and take appropriate action if unethical behaviour is brought to your attention 16 establish a system of communication to report instances of unethical behaviour which encourages responsibility and empowerment at all levels 17 offer judgements and advice which recognise the needs of other people 18 manage criteria that identify offers and contracts which are illegal and which may generate conflicts of interest and reject those that fail the criteria 19 define the limits of your professional expertise and set perimeters to work within them 20 disclose information obtained from clients only to those who have a legitimate right to receive it 21 enter into formal and informal contracts and agreements for advisory and problem-solving services which conform to legal requirements, ethical standards and recognised good practice and that service providers adhere to relevant conditions 22 communicate with clients in a style and manner which maintains professional independence and maximises goodwill and trust 23 define and agree the working practices and the expectations of the people involved in the contract 24 set up and implement systems to protect the individual, and the interests of society and to indemnify clients where the advice given results in loss or damage to the client 25 keep all funds, including interest, held on behalf of clients, separate from personal and organisational funds 26 promote a culture of honesty and equity with people, identify areas of weakness and recommend or implement improvements
    knowledge
    1. Manage your own resources and undertake continuing personal development in the occupational practice area 1 how and why to develop personal networks of contacts, which are appropriate to meet your current and future needs for information and resources (synthesis) 2 how to maintain personal networks of contacts, which are appropriate to meet your current and future needs for information and resources (application) 3 how to check, on a regular basis, how you are using your time at work (application) 4 what to identify as possible improvements to how you utilise your time at work (understanding) 5 how to ensure that your performance consistently meets or goes beyond agreed requirements (application) 6 how to get regular and useful feedback on your performance from those who are in a good position to judge it and provide you with objective and valid feedback (application) 7 how and why to discuss with those you report to, any changes to your personal work objectives and development plan in the light of performance, feedback received, any development activities undertaken and any wider changes (synthesis) 8 how and why to agree with those you report to, any changes to your personal work objectives and development plan in the light of performance, feedback received, any development activities undertaken and any wider changes (evaluation) 9 how and why to define the personal aims and objectives for undertaking personal development (evaluation) 10 what to identify as sources of support and guidance for undertaking personal development (understanding) 11 how to contact sources of support and guidance for undertaking personal development (application) 12 what to identify as relevant standards of competence against which personal development can be measured (understanding) 13 how and why to select relevant standards of competence against which personal development can be measured (evaluation) 14 how and why to analyse the current personal level of performance against the identified standards of competence (analysis) 15 how to record a profile of present competence and personal development needs (application) 16 how and why to prepare a development plan for achieving identified development needs (synthesis) 17 how to undertake development activities aimed at achieving identified development needs (application) 18 how and why to review progress and the effectiveness of the development activities (analysis) 19 how to record progress and the effectiveness of the development activities (application) 20 how to measure the achievement of identified development needs (application) 21 how to record evidence of competence gained against the identified standards of competence (application) 22 how and why to review the cycle of personal development aims and objectives (analysis) 23 how to revise aims and objectives to suit changing circumstances (application) 24 how to update aims and objectives to suit changing circumstances (application)
    2. Enable people and yourself to learn and benefit from practice experience 25 what to identify as areas where people need help to achieve their agreed competence levels (understanding) 26 how to use the information from discussions to produce an agreed personal development plan (application) 27 what to identify as adequate and appropriate opportunities and resources for people to learn (understanding) 28 how to offer adequate and appropriate opportunities and resources for people to learn (application) 29 how and why to select relevant and up to date information about knowledge and practice in a format which is suitable for distribution and for developing learning materials (evaluation) 30 how to summarise relevant and up to date information about knowledge and practice in a format which is suitable for distribution and for developing learning materials (application) 31 how to acknowledge appropriate opportunities to learn from other people (application) 32 how and why to advise and coach people so that they can identify their current level of competence, their learning needs and targets (synthesis) 33 how and why to select appropriate learning techniques and methods which are suitable for the topic and the needs of the individual (evaluation) 34 how to use appropriate learning techniques and methods which are suitable for the topic and the needs of the individual (application) 35 how to present information to people using a pace, style and form which is appropriate to their needs (application) 36 how to encourage people to ask questions, seek clarification and advice when they need help and during learning activities (application) 37 how and why to review peoples' progress towards agreed objectives and give realistic and positive feedback on achievements (analysis)
    3. Identify and assess hazards, and identify risks 1 how to check that clients are made aware of the relevant health, safety and welfare regulations and legal framework and their obligations in relation to them (application) 2 how to collaborate with stakeholders to ensure the compliance of designs with relevant health, safety and welfare regulations and legal framework (application) 3 how to ensure that hazards and their consequences arising from operations and individual activities are identified and prioritised (application) 4 how to ensure that hazards are assessed to identify the significance of risks on an iterative basis throughout the development process (application)
    4. Make design choices to reduce health and safety risks 5 how to ensure that identified hazards are eliminated and reduced whilst developing and modifying designs and conflicting demands are taken into account (application) 6 how to ensure that community measures are given equal priority over project measures when reducing risks (application) 7 how and why to take responsibility for ensuring that the risk reduction measures comply with relevant health and safety regulations and guidelines (evaluation) 8 how to ensure that information needed by other people involved is recorded in any design documentation so that they can comply with their duties under relevant health and safety regulations (application) 9 how and why to promote the implementation of the risk reduction measures with other people involved (analysis) 10 how to encourage a responsible culture of health, safety and welfare in design processes and decision making (application)
    5. Manage the design process 11 how and why to agree with the stakeholders the purposes which will be served by production and installation design information appropriate to the project stage (evaluation) 12 how and why to choose a format for presenting the production and installation design which meets the requirements of the stakeholders (evaluation) 13 what to identify as parts of the overall project which require production and installation design information (understanding) 14 how to ensure that the parts of the project design which interact with each other are identified and suitable ways to maintain coherency and consistency between all aspects of the production and installation design are agreed (application) 15 how to ensure that procedures are set up which will maintain coherence and consistency between the production and installation design solutions and the overall development concept (application) 16 how to ensure that techniques are confirmed which are suitable for investigating, calculating, testing, developing and specifying the production and installation design information which are consistent with best practice and conform to relevant codes and standards (application)
    6. Select and form a project team 1 what to identify as the team resources that are needed and where they can be obtained (understanding) 2 how and why to select team resources that meet agreed timescales and budget limits (evaluation) 3 what to identify as significant factors which will affect the number, type and availability of team resources (understanding) 4 how and why to evaluate the quality and potential reliability of team resources (evaluation) 5 how to circulate to decision makers the results of the evaluations of the quality and reliability of team resources (application) 6 how and why to negotiate proposals of contractual arrangements for team resources (synthesis) 7 how and why to agree proposals of contractual arrangements for team resources (evaluation) 8 how to follow the rules and formalities for obtaining team resources (application)
    7. Develop and maintain working relationships 9 how and why to develop working relationships with people which promote goodwill, trust and respect (synthesis) 10 how to maintain working relationships with people which promote goodwill, trust and respect (application) 11 how to encourage working relationships with people which promote goodwill, trust and respect (application) 12 how to inform people about work activities in an appropriate level of detail and with an appropriate degree of urgency (application) 13 how and why to offer advice and help to people about work activities (synthesis) 14 how to encourage questions, requests for clarification and comments (application) 15 how to present proposals for action to people (application) 16 how to clarify with people objections to proposals (application) 17 how and why to suggest alternative proposals where objections have been raised (synthesis)
    8. Prepare proposal for a project brief 1 what to identify as stakeholders' requirements opinions and aspirations (understanding) 2 how and why to agree the stakeholders' requirements opinions and aspirations (evaluation) 3 how to prepare a project proposal (application) 4 how and why to select data which is relevant and valid (evaluation) 5 how and why to analyse data and qualify its status data (analysis) 6 how and why to estimate the cost and timescale of the project (analysis) 7 how to confirm the cost and timescale of the project (application) 8 how and why to review the cost implications of adopting alternative design, construction, services, financing and use strategies (analysis) 9 how and why to agree the cost implications of adopting alternative design, construction, services, financing and use strategies with stakeholders (evaluation) 10 how and why to prepare a draft brief clearly, accurately, unambiguously and within the time agreed (synthesis) 11 how to present the brief to stakeholders (application) 12 how to explain any significant constraints, opportunities and areas of uncertainty relating to the project (application) 13 how and why to discuss any significant constraints, opportunities and areas of uncertainty relating to the project (synthesis) 14 how to modify the draft to reflect the discussion and relevant points which have been raised (application) 15 how and why to negotiate a clear and mutually acceptable agreement on the brief which is in sufficient detail to allow work to start on the next stage of the project (synthesis)
    9. Develop a project outline programme which meets the requirements of the brief 16 how and why to review the requirements of the brief (analysis) 17 how to check and clarify the initial assumptions about the project outline programme with stakeholders (application) 18 how and why to develop a realistic outline programme for the project stages which takes account of identified constraints (synthesis) 19 how to discuss the outline programme with stakeholders (application) 20 how and why to agree any necessary modifications to the brief, outline programme and constraints (evaluation) 21 how and why to prepare an outline programme which meets the requirements of the brief and the expectations of stakeholders (synthesis) 22 how to present an outline programme which meets the requirements of the brief and the expectations of stakeholders (application) 23 how and why to agree an outline programme which meets the requirements of the brief and the expectations of stakeholders (evaluation)
    10. Identify, assess and agree project requirements and stakeholder preferences 24 how to clarify the project stakeholders' understanding of project processes and procedures and the roles of those who need to be involved (application) 25 what to identify as the project stakeholders' goals and priorities both now and in the future (understanding) 26 how and why to agree with the project stakeholders what their goals and priorities are both now and in the future (evaluation) 27 how to clarify the project stakeholders' circumstances and requirements, the options available and the constraints and risks which might apply to the project (application) 28 how and why to advise project stakeholders about new regulatory or technological requirements and innovations to enable them to make informed decisions (synthesis) 29 how and why to guide project stakeholders about new regulatory or technological requirements and innovations to enable them to make informed decisions (synthesis) 30 how to summarise the project requirements and stakeholders' preferences (application) 31 how to present the project requirements and stakeholders' preferences (application) 32 how and why to evaluate project requirements and stakeholders' preferences which do not appear to be realistic (evaluation) 33 how and why to recommend valid options to meet project requirements and stakeholders' preferences (synthesis) 34 how to record agreement on valid options to meet project requirements and stakeholders' preferences (application)
    11. Exchange information and present advice on technical issues 1 how to obtain information which is sufficiently detailed for the purpose (application) 2 how and why to evaluate information which is sufficiently detailed for the purpose (evaluation) 3 how to present technical information and advice which is complete, summarised accurately and relevant to technical issues (application) 4 how to present technical recommendations and judgements which are clear, accurate and valid, and which represent the best advice possible, given the information and resources available (synthesis) 5 how and why to give technical instructions and guidance which are likely to be understood by the people who will follow them (application) 6 how to present technical recommendations and judgements using a style of communication which is appropriate to the people receiving information and advice (application) 7 how to adapt the presentation of technical recommendations and judgements where people have difficulties understanding them (application) 8 how to modify the presentation of technical recommendations and judgements where people have difficulties understanding them (application)
    12. Resolve complex indeterminate situations 9 what to identify as complex indeterminate situations (understanding) 10 how and why to estimate realistically the effects of complex indeterminate situations (analysis) 11 how to summarise the issues relating to existing complex indeterminate situations for the organisation (application) 12 how and why to assess the validity and completeness of the information available (analysis) 13 what to identify as any significant gaps in the validity and completeness of the information available (understanding) 14 how and why to specify sufficient additional information to cover any gaps and to provide a valid starting point for the analysis of the situation (evaluation) 15 how to obtain sufficient additional information to cover any gaps and to provide a valid starting point for the analysis of the situation (application) 16 how and why to analyse information (analysis) 17 how and why to draw valid and justifiable conclusions from information (evaluation) 18 how to apply decision making techniques which increase the reliability of the conclusions (application) 19 how and why to reflect on the conclusions (analysis) 20 how and why to interpret the conclusions into detailed issues that enable known opportunities and solutions to be identified and utilised for establishing policy (analysis)
    13. Practice within an ethical framework 21 how and why to make judgements and offer advice which balance the needs of the client, the resources available and the needs of people in the community who are directly and indirectly affected (evaluation) 22 how and why to offer advice which balance the needs of the client, the resources available and the needs of people in the community who are directly and indirectly affected (synthesis) 23 how and why to take clear and unequivocal personal responsibility for your own decisions and the decisions of others in your organisation (evaluation) 24 how to behave in an ethical manner by taking appropriate action if unethical behaviour is brought to your attention (application) 25 how and why to establish a system of communication to report instances of unethical behaviour which encourages responsibility and empowerment at all levels (synthesis) 26 how and why to offer judgements and advice which recognise the needs of other people (synthesis) 27 how and why to manage criteria that identify offers and contracts which are illegal and which may generate conflicts of interest (evaluation) 28 how and why to reject criteria which are illegal and which may generate conflicts of interest that fail the criteria (evaluation) 29 how and why to define the limits of your professional expertise and set perimeters to work within them (evaluation) 30 how to disclose information obtained from clients only to those who have a legitimate right to receive it (application) 31 how and why to enter into formal and informal contracts and agreements for advisory and problem-solving services which conform to legal requirements, ethical standards and recognised good practice and that service providers adhere to relevant conditions (evaluation) 32 how to communicate with clients in a style and manner which maintains professional independence and maximises goodwill and trust (application) 33 how and why to define the working practices and the expectations of the people involved in the contract (evaluation) 34 how and why to agree the working practices and the expectations of the people involved in the contract (evaluation) 35 how and why to set up systems to protect the individual, and the interests of society and to indemnify clients where the advice given results in loss or damage to the client (synthesis) 36 how to implement systems to protect the individual, and the interests of society and to indemnify clients where the advice given results in loss or damage to the client (application) 37 how to keep all funds, including interest, held on behalf of clients, separate from personal and organisational funds (application) 38 how and why to promote a culture of honesty and equity with people (synthesis) 39 what to identify as areas of weakness in the culture (understanding) 40 how and why to recommend improvements to the culture (synthesis) 41 how to implement improvements to the culture (application)
    context
    1. Manage your own resources and undertake continuing personal development in the occupational practice area
    • Development plan includes:
    ‐ priorities
    ‐ target dates
    ‐ development activities
    • Development activities:
    ‐ formal courses
    ‐ research
    ‐ work experience
    ‐ personal study
    ‐ work shadowing/secondment
    ‐ mentoring including professional discussions
    ‐ developing personal networks
    ‐ publications
    • Aims and objectives:
    ‐ preparation for career development
    ‐ intellectual challenge
    ‐ need to provide evidence of vocational competence
    ‐ compliance with employer and professional requirements
    ‐ awareness of development needs
    ‐ developing personal networks
    • Personal development:
    ‐ development of new competence
    ‐ maintenance of existing competence
    ‐ improvements of existing competence
    ‐ commitment to vocational excellence
    • Sources of support and guidance:
    ‐ national/industry bodies
    ‐ Professional Institutions
    ‐ education and training providers
    ‐ in house
    ‐ national occupational standards
    ‐ current publications
    ‐ benchmarks
    ‐ mentoring
    • Standards of competence:
    ‐ job descriptions and personal specification
    ‐ professional institution requirements
    ‐ national occupational standards
    2. Enable people and yourself to learn and benefit from practice experience
    • People:
    ‐ colleagues
    ‐ junior colleagues
    ‐ trainees and students
    ‐ potential entrants to the industry
    • Opportunities and resources:
    ‐ paid time
    ‐ personal time
    ‐ office
    ‐ site
    ‐ collaboration with others
    • Knowledge and practice:
    ‐ lessons from own experience
    ‐ lessons from others experience
    ‐ published sources
    • Learning techniques and methods:
    ‐ attending training and educational programmes
    ‐ coaching
    ‐ mentoring
    ‐ instructing
    ‐ agreeing work based learning opportunities
    ‐ performance appraisal
    ‐ work shadowing/secondments
    3. Identify and assess hazards, and identify risks
    • Clients:
    ‐ customers
    ‐ owners
    ‐ users
    ‐ occupiers
    • Relevant health, safety and welfare regulations and legal framework:
    ‐ current health, safety and welfare regulations
    ‐ Construction and Building Regulations
    ‐ international law, standards and practice
    ‐ contract and procurement
    • Stakeholders:
    ‐ CDM co-ordinator (or recognised body under the CDM code of practice)
    ‐ other designers
    ‐ advisors
    ‐ clients
    ‐ construction managers
    ‐ contractors and specialist contractors
    • Hazards:
    ‐ working at height
    ‐ slips, trips and falls (same height)
    ‐ debris
    ‐ falling or moving objects
    ‐ incorrect manual handling
    ‐ health issues
    ‐ power sources
    ‐ hazardous substances
    ‐ trapped by something collapsing or overturning
    ‐ confined spaces
    ‐ fire
    ‐ obstructions
    ‐ moving vehicles
    ‐ water
    ‐ lack of security/breaches
    ‐ sector or context specific
    • Consequences:
    ‐ injuring people
    ‐ causing ill health
    ‐ damaging property
    ‐ adversely affecting the natural and built environment
    ‐ contravening legislative requirements
    ‐ litigation and prosecution
    ‐ causing adverse publicity/perception
    ‐ working conditions and circumstances, buildability
    ‐ alienating workforce/team members
    ‐ economic and business factors (positive or negative)
    ‐ language barriers
    • Operations and individual activities during:
    ‐ site establishment
    ‐ constructing (infrastructure, structure, building fabric, prefabrication, finishes, services and equipment, landscape, temporary works)
    ‐ using and operating plant and machinery
    ‐ cleaning
    ‐ maintaining
    ‐ altering
    ‐ demolition
    ‐ commissioning and decommissioning
    ‐ refurbishing
    ‐ proximity to existing services and obstructions
    • Assess:
    ‐ likelihood of occurrence
    ‐ severity of harm incurred
    • Significance of risks:
    ‐ common
    ‐ generic
    ‐ not obvious to a competent contractor or designer
    ‐ likely to be difficult to manage effectively
    4. Make design choices to reduce health and safety risks
    • Hazards:
    ‐ working at height
    ‐ slips, trips and falls (same height)
    ‐ debris
    ‐ falling or moving objects
    ‐ incorrect manual handling
    ‐ health issues
    ‐ power sources
    ‐ hazardous substances
    ‐ trapped by something collapsing or overturning
    ‐ confined spaces
    ‐ fire
    ‐ obstructions
    ‐ moving vehicles
    ‐ water
    ‐ lack of security/breaches
    ‐ sector or context specific
    • Developing and modifying design:
    ‐ identifying project requirements
    ‐ planning
    ‐ investigation
    ‐ verifying competence and resources
    ‐ analysis
    ‐ identifying interactions
    ‐ calculation
    ‐ testing
    ‐ selecting materials, components and systems
    ‐ assessing costs & benefits (including life cycle)
    ‐ detailing and specifying
    ‐ assessing buildability
    • Measures:
    ‐ control at sources
    ‐ cumulative protection
    ‐ manage residual risks
    • Risks:
    ‐ common
    ‐ generic
    ‐ not obvious to a competent contractor or designer
    ‐ likely to be difficult to manage effectively
    • Relevant health and safety regulations and guidelines:
    ‐ current health, safety and welfare regulations
    ‐ Construction and Building Regulations
    ‐ international law, standards and practice
    ‐ codes of practice
    ‐ industry guides
    • Other people involved:
    ‐ contractors
    ‐ cleaners
    ‐ maintainers
    ‐ owners
    ‐ users
    • Design documentation:
    ‐ drawings
    ‐ specifications
    ‐ models
    ‐ calculations
    ‐ Health and safety plans and files
    5. Manage the design process
    • Stakeholders:
    ‐ the client
    ‐ CDM Coordinator (or recognised body under the CDM code of practice)
    ‐ consultants
    ‐ potential contractors
    ‐ potential subcontractors and suppliers
    ‐ regulatory authorities
    ‐ facilities/asset maintenance managers
    ‐ users
    ‐ general public
    ‐ site visitors
    • Project Stages:
    ‐ Stage 4 (Design)
    ‐ Stage 5 (Build and Commission)
    • Format:
    ‐ in writing
    ‐ graphically
    ‐ electronically
    • Parts of the overall project design:
    ‐ location and size
    ‐ assembly and construction/installation
    ‐ components and systems
    ‐ specification
    ‐ environmental assessment objectives
    • Maintain coherence and consistency:
    ‐ visual and spatial
    ‐ functional performance
    ‐ technical performance
    ‐ quality
    ‐ requirements of relevant legislation and codes
    ‐ obsolescence/design life
    ‐ cost
    ‐ health and safety
    ‐ environmental factors
    ‐ sustainability
    ‐ buildability/disassembly
    ‐ maintenance/operation and use
    ‐ value management
    ‐ concurrent design and construction
    ‐ minimise emissions and waste
    ‐ energy use (U value calculations, Building Energy Assessment. carbon rating)
    ‐ protect archaeological and historically valuable resources
    ‐ carbon footprint
    ‐ grey water usage
    ‐ risk/confidence in information
    • Techniques:
    ‐ data research
    ‐ comparison with regulations
    ‐ specialist guidance and best practice
    ‐ relevant previous solutions and feedback
    ‐ computer modelling
    ‐ Building Information Modelling
    ‐ calculation
    ‐ lifetime impact modelling
    ‐ maintain risk register
    ‐ performance dynamic modelling
    ‐ comparison of costs of new and renewable energy
    6. Select and form a project team
    • Team Resources:
    ‐ management
    ‐ technical staff
    ‐ specialist sub-contractors
    ‐ specialist services
    ‐ workforce
    • Significant factors:
    ‐ location
    ‐ cost
    ‐ time
    ‐ skills, experience and knowledge required and availability
    ‐ training and development requirements
    ‐ impact of new technology processes and materials on skills
    ‐ diversity
    ‐ language
    ‐ accreditation requirements
    • Rules and formalities:
    ‐ contractual
    ‐ statutory
    ‐ recognised industry processes
    ‐ organisational processes
    ‐ certification of competence
    7. Develop and maintain working relationships
    • Working relationships:
    ‐ formal (contractual and statutory)
    ‐ informal
    • People:
    ‐ clients and customers
    ‐ employers
    ‐ employees
    ‐ statutory & regulatory bodies
    ‐ users and community groups
    ‐ contractors
    ‐ consultants
    ‐ partners
    ‐ near neighbours
    ‐ occupiers
    ‐ general public
    ‐ people with specific access and communication needs
    ‐ suppliers of products and services
    ‐ government agencies
    ‐ non-English speakers
    • Promote goodwill, trust and respect:
    ‐ demonstrating a duty of care
    ‐ ethical relationships
    ‐ professional independence
    ‐ honouring promises and undertakings
    ‐ honest relationships
    ‐ constructive relationships
    ‐ equal opportunities
    ‐ acknowledge diversity
    • Inform, offer advice, present and clarify:
    ‐ orally
    ‐ in writing
    ‐ using graphics
    ‐ electronically
    • Work activities:
    ‐ proposals and their impact
    ‐ progress
    ‐ results
    ‐ achievements
    ‐ potential problems
    ‐ risks
    ‐ opportunities
    8. Prepare a proposal for a project brief
    • Stakeholders:
    ‐ consultants
    ‐ the client
    ‐ the client's financial advisers
    ‐ statutory authorities
    ‐ CDM co-ordinator (or responsible body under CDM regulations)
    ‐ project managers
    ‐ potential contractors
    ‐ potential subcontractors and suppliers
    ‐ potential investors
    ‐ funding agencies
    ‐ independent client adviser
    ‐ user groups
    ‐ community groups
    ‐ facilities/asset managers
    • Project proposal - will consider:
    ‐ the client's requirements
    ‐ project stage information requirements
    ‐ user requirements
    ‐ design quality requirements
    ‐ ergonomic requirements
    ‐ community requirements
    ‐ procurement requirements
    ‐ physical requirements
    ‐ resource requirements
    ‐ construction requirements
    ‐ legal requirements
    ‐ cost requirements
    ‐ business opportunities and objectives
    ‐ risk factors
    ‐ health, safety and welfare requirements
    ‐ current and future needs
    ‐ energy, water and natural resource management
    ‐ compliance with local, regional national development strategies
    ‐ Building Information Modelling
    ‐ insurance risks/opportunities associated with new technologies
    ‐ adaptation and mitigation
    • Review:
    ‐ cost benefit analysis
    ‐ whole life costing
    ‐ value management
    ‐ feasibility studies
    ‐ elemental cost planning
    • Present:
    ‐ orally
    ‐ in writing
    ‐ graphically
    ‐ electronically
    9. Develop a project outline programme which meets the requirements of the brief
    • Programme:
    ‐ timetable
    ‐ phasing
    ‐ integration of data
    ‐ interaction between design consultants
    ‐ critical path
    ‐ key project stages/gate management plan
    ‐ interface between design, procurement, construction, operation and end use
    ‐ interaction with design approval stages
    ‐ interaction with construction programme
    ‐ concurrent design and construction
    • Stakeholders:
    ‐ consultants
    ‐ the client
    ‐ the client's financial advisers
    ‐ statutory authorities
    ‐ CDM co-ordinator (or responsible body under CDM regulations)
    ‐ project managers
    ‐ potential contractors
    ‐ potential subcontractors and suppliers
    ‐ potential investors
    ‐ funding agencies
    ‐ independent client adviser
    ‐ user groups
    ‐ community groups
    ‐ facilities/asset managers
    • Project Stages:
    ‐ Stage 0 (Strategy)
    ‐ Stage 1 (Brief)
    ‐ Stage 2 (Concept)
    ‐ Stage 3 (Definition)
    ‐ Stage 4 (Design)
    ‐ Stage 5 (Build and Commission)
    ‐ Stage 6 (Handover and Closeout)
    • Constraints:
    ‐ work content
    ‐ time duration/sequencing
    ‐ resources available
    ‐ contingencies
    ‐ budget
    ‐ site
    ‐ risk and valuation
    ‐ regulations
    • Expectations:
    ‐ design quality
    ‐ consultation
    ‐ timetable
    ‐ phasing of design development
    ‐ best value
    10. Identify, assess and agree project requirements and stakeholder preferences
    • Clarify the project stakeholders’ circumstances and requirements by:
    ‐ reference to standard documentation
    ‐ checklists
    ‐ client consultation
    ‐ questionnaires
    ‐ comparative field research
    ‐ market research
    ‐ identifying options and alternatives
    ‐ use of benchmarking tool(s)
    ‐ digital exchange
    • Processes and procedures:
    ‐ Project Information Plan
    ‐ Model Delivery Plan
    ‐ information management accountabilities
    ‐ implementation plans
    ‐ capability assessments
    ‐ delivery plans
    ‐ execution plans
    ‐ levels of graphical and non-graphical detail/development
    • Agree:
    ‐ direct with a client
    ‐ by negotiation and agreement with partnering team
    ‐ facilitation
    • Project Stakeholders:
    ‐ consultants
    ‐ the client
    ‐ the client's financial advisers
    ‐ statutory authorities
    ‐ CDM co-ordinator (or responsible body under CDM regulations)
    ‐ project managers
    ‐ potential contractors
    ‐ potential subcontractors and suppliers
    ‐ potential investors
    ‐ funding agencies
    ‐ independent client adviser
    ‐ user groups
    ‐ community groups
    ‐ facilities/asset managers
    • Goals and priorities:
    ‐ quantity
    ‐ design quality
    ‐ time
    ‐ use/adaptability/maintenance
    ‐ whole life costs
    ‐ health, safety and welfare
    ‐ sustainability
    ‐ economic benefits
    ‐ community benefits
    ‐ security
    ‐ market demands
    ‐ changing circumstances
    • Constraints and risks:
    ‐ cost
    ‐ time
    ‐ quality
    ‐ health and safety
    ‐ the environment
    ‐ the client's requirements
    ‐ system compatibility
    ‐ system interoperability
    • Present:
    ‐ orally
    ‐ in writing
    ‐ graphically
    ‐ electronically
    11. Exchange information and present advice on technical issues
    • Purpose:
    ‐ sharing experience
    ‐ issuing instructions
    ‐ making judgements
    ‐ increasing understanding
    ‐ implementing a solution
    ‐ dealing with confrontation
    ‐ negotiation
    • Present:
    ‐ orally
    ‐ in writing
    ‐ graphically
    ‐ electronically
    • Technical recommendations and judgements include:
    ‐ realistic estimates of the implications of other options which have been considered
    ‐ clear descriptions of the information sources consulted
    ‐ the analysis techniques applied
    ‐ the criteria used for making evaluations and reaching justifiable conclusions
    • People receiving information and advice:
    ‐ peers and other related occupations
    ‐ clients and customers
    ‐ technical and non-technical team members
    ‐ craftspeople and operatives
    ‐ senior and junior colleagues
    ‐ members of the public
    ‐ people with individual needs
    12. Resolve complex indeterminate situations
    • Information:
    ‐ project information
    ‐ own experience and practice
    ‐ manual and electronic information systems (e.g. libraries, technical journals, databases)
    ‐ published research
    ‐ other colleagues and specialists
    ‐ continuing professional development
    • Reflect:
    ‐ comparison between previous cases and the current situation
    ‐ the outcomes required
    ‐ known and anticipated limitations and opportunities
    13. Practice within an ethical framework
    • Conflicts of interest:
    ‐ actions which may mislead other individuals
    ‐ offers which involve the financial interest of the practitioner
    ‐ giving unfair advantage to the practitioner's family or friends
    ‐ as defined by legislation
    • Ethical standards and recognised good practice:
    ‐ personal beliefs
    ‐ mandatory ethical codes of practice within the occupation, discipline or organisation
    ‐ national and international statute law
    ‐ national and international voluntary codes of practice and guidance
    • Systems:
    ‐ organisational policies
    ‐ indemnity insurance
    ‐ guarantees
    ‐ contract conditions
    ‐ bonds
  14. Managers in Construction
    responsibility
    1. Bid for contracts to supply products and services
      INSML048 This standard is about bidding for contracts to supply products and services following a formal tendering process. You identify tender opportunities, carry out targeted research amongst customers, and evaluate your organisation's capability and capacity to respond. You prepare tenders with financial quotations and present them to potential customers. You also evaluate potential trade-offs and respond to queries and objections. The standard includes negotiating contracts and asking for feedback to improve future bids.
      duty
      1. engage colleagues and stakeholders in obtaining contracts to supply products and services
      2. maintain systems to identify opportunities to bid to supply products and services
      3. carry out targeted research amongst existing and potential customers to identify opportunities to tender to supply products and services
      4. evaluate your organisation's capacity and capability to respond to opportunities to tender to supply products and services credibly and competitively
      5. collaborate on tenders with other organisations with complementary capabilities, where appropriate
      6. prepare tenders in line with customers' requirements, emphasising your organisation's capacity and capability and the unique features and potential benefits of your products and services
      7. prepare financial quotations that take account of your organisations' financial objectives, the customer's ability to pay and your estimates of competitors' quotations
      8. present your bids to potential customers, anticipating or pre-empting any queries and objections
      9. evaluate potential trade-offs which will be beneficial both to the customer and to your organisation
      10. respond to any queries or objections from potential customers
      11. check the potential customers understand and accept your responses to objections and queries
      12. negotiate contracts that meet both the new customer's and your organisation's requirements
      13. ensure formal agreements are drawn up and signed which meet legal requirements
      14. obtain feedback from customers identify how you can improve, in cases where you fail to obtain contracts
      15. review the tendering process with colleagues and use the lessons learned to improve future bids
      16. follow the legal, organisational, codes of practice and policies relevant to bidding for contracts
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and stakeholders in obtaining contracts to supply products and services
      • the communication skills including active listening, asking different types of questions, clarifying points, and restating or rephrasing statements to check mutual understanding
      • how to conduct research to identify sales opportunities
      • how to prepare tenders which emphasise your organisation's capacity and capability and the unique features and benefits of your products and services
      • how to calculate the cost of supplying products and services and prepare competitive financial quotations
      • how to present tenders clearly and convincingly, anticipating customers' queries or objections, and how to do so
      • the importance of identifying trade-offs, whereby particular aspects of your offer might be enhanced whilst others of lesser importance might be reduced, and how to do so
      • the principles and methods of negotiation and how to reach agreements that are a 'win-win', to meet both the customer's and your organisation's requirements
      • what agreements to supply products and services should cover and how to draw these up
      • the importance of seeking feedback from customers to improve future tenders
      • the importance of reviewing the tendering process and identifying the lessons to be learned
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements, guidelines and codes of practice for procurement
      • the legal, organisational, codes of practice and policies relevant to bidding for contracts
      3. Context specific knowledge and understanding
      • your organisation's financial objectives, stakeholders, tendering requirements, contractual requirements, products and services and their features and potential benefits to customers
      • your organisation's existing and potential customers, their needs and motivations
      • your organisation's capacity and capability to supply products and services
      • other organisations that your organisation can collaborate with on tenders, including existing collaborators and potential new ones
      skill
      1. Analysing
      2. Communicating
      3. Evaluating
      4. information management
      5. Innovating
      6. Involving colleagues
      7. Negotiating
      8. Networking
      9. Obtaining feedback
      10. Persuading
      11. planning
      12. Presenting information
      13. Prioritising
      14. reviewing
      15. Thinking strategically
      16. Thinking with a focus on customers
      suite
      Management and Leadership
    2. Build teams and allocate work to team members
      INSML024 This standard is about building teams and allocating work to team members, including set up for a particular project and ongoing teams. You specify the purpose of teams and their expertise, skills and attitudes required to achieve them. You ensure that the work required of your teams is allocated amongst team members, taking account of their skills, knowledge and competence, their workloads and opportunities for personal development. You encourage your teams to collaborate and build respect for the strengths and expertise that each employee brings. You encourage creative problem solving and feedback to enhance team and individual performance. You also celebrate individual and team successes and refocus energy when things go wrong.
      duty
      1. specify the purpose of teams and what they must achieve
      2. define the expertise, knowledge, skills and attitudes required to achieve team purpose
      3. identify team members' knowledge, skills and competences to determine their roles within the teams
      4. plan and develop any knowledge, skills and competences lacking in the teams
      5. develop and implement succession and knowledge and skills transfer plans, where required
      6. confirm the work required of teams with your manager and seek clarification on any outstanding points and issues
      7. plan how teams will undertake the work, identifying any priorities or critical activities and making effective use of the available resources
      8. allocate work to team members by taking account of their skills, knowledge, competence, backgrounds and experience
      9. analyse team members existing workloads, and opportunities for their development
      10. brief team members on the work they have been allocated and the standard of performance expected
      11. encourage team members to ask questions, make suggestions and seek clarification in relation to the work they have been allocated
      12. respond to any concerns team members may have about their work
      13. demonstrate behaviours that show and inspires team members to show, respect, helpfulness and cooperation
      14. agree the behaviours that will help achieve team purpose and those likely to hinder progress with team members
      15. support team members to understand their unique contribution to teams, the contributions of fellow team members, and how these complement each other
      16. provide opportunities for team members to get to know each other's strengths and weaknesses and build mutual respect and trust
      17. allow time for teams to develop through their stages of growth
      18. support the team to seize opportunities presented by team member changes and the introduction of new members
      19. encourage team members to share problems with each other and solve these creatively together
      20. encourage open communication between team members, including providing constructive feedback to enhance the performance of individual members and the whole team
      21. monitor the performance of teams to evaluate how well its purpose is being achieved
      22. celebrate team and individual successes together
      23. identify conflicts, acknowledge the feelings and views of all parties, and redirect energy towards a common goal
      24. dissolve teams once their purpose has been achieved and they are no longer required
      25. follow the industry legal, organisational, codes of practice and policies relevant to building teams and allocating work
      knowledge
      1. General knowledge and understanding
      • the importance of confirming and clarifying the work required of teams with your manager and how to do this
      • how to identify the scope of knowledge, skills and competence required to achieve the purpose of teams
      • the importance of selecting team members with the required knowledge, skills, competence and different personalities so they can play complementary roles within teams, and how to do so
      • the succession and knowledge and skills transfer planning
      • the importance of agreeing with team members the behaviours that are likely to help achievement of team purpose and those that are likely to hinder progress and should be avoided
      • how to help team members to understand their unique contribution to team purpose
      • the contributions expected of team members and how these compliment and support each other
      • the importance of providing opportunities for team members to get to know each other's strengths and weaknesses to build mutual respect and trust
      • the importance of encouraging open communication between team members, and how this supports collaboration
      • how to provide feedback to team members to enhance the performance of fellow team members and the team as a whole
      • the importance of allowing time for teams to develop through its stages of growth, and how to do so
      • the importance of celebrating team and individual successes together and commiserating together when things go wrong
      • the different ways of communicating with members of teams and refocusing the energy on achieving its purpose
      • how to plan the work of teams, including how to identify any priorities or critical activities and the available resources
      • why it is important to allocate work across teams and how to do so
      • why it is important to brief team members on the work they have been allocated and the standard or level of expected performance and how to do so
      • the ways of encouraging team members to ask questions, seek clarification and make suggestions in relation to the work which they have been allocated
      • the concerns team members may have about their work and how to address these concerns
      2. Industry and sector specific knowledge and understanding
      • the industry and sector legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      • the industry and sector requirements for the development or maintenance of knowledge, skills and competence.
      3. Context specific knowledge and understanding
      • the purpose and objectives of your teams, the plans for undertaking the required work and the resources required
      • the required mix of expertise, knowledge and skills to achieve teams' purpose
      • the work required of your teams and your organisation's standards or levels of expected performance
      • the backgrounds and experience of team members, their knowledge, skills, competence and workloads
      • the opportunities for team members' development and your organisation's policy and procedures for personal and professional development
      • the reporting lines in your organisation and the limits of your authority
      skill
      1. Acting assertively
      2. Communicating
      3. Decision-making
      4. Empowering
      5. Evaluating
      6. Involving others
      7. Leadership
      8. Monitoring
      9. Obtaining feedback
      10. planning
      11. Presenting information
      12. Problem solving
      13. Providing feedback
      14. reviewing
      15. Setting objectives
      16. Team building
      17. Valuing and supporting others
      18. Delegating
      19. information management
      20. Leading by example
      21. Prioritising
      22. reporting
      23. time management
      24. Valuing and supporting members of staff
      suite
      Management and Leadership
    3. Carry out and participate in quality audits
      INSML054 This standard is about carrying out and participating in quality audits. You manage a programme of quality audits to ensure people are complying with your organisation's quality system and procedures. You carry out quality audits as part of a formal quality management system. You also prepare for, and participate in, quality audits of your own area of responsibility and take action to improve business processes, quality standards or procedures.
      duty
      1. Manage and carry out quality audits
      • engage colleagues and stakeholders in auditing compliance with your organisation's quality systems
      • establish the scope and objectives of quality audits
      • evaluate the risks of organisational processes not complying with quality systems
      • plan programmes of quality audits which prioritises the areas and processes at greatest risk
      • develop, support and supervise people to carry out audit programmes
      • allocate audits to people, based on their expertise and development needs
      • ensure colleagues responsible for organisational processes understand their roles within quality audits, and the requirements of quality systems and procedures
      • monitor progress of quality audits against planned programmes
      • revise audit activities in the event of significant variances or changes in organisational strategy, risk assessment or resource availability
      • evaluate the results of quality audits and report non-compliance and associated risks to senior management according to the level of urgency
      • provide feedback to auditees to enhance their confidence and commitment to quality
      • use audit results to inform risk assessment and future quality audit programmes
      • carry out quality audits according to a plan and schedule agreed, giving auditees the required period of notice
      • carry out quality audits in ways which enhance auditees' confidence in the quality system and their commitment to maintaining quality standards
      • define the scope of audits, the responsibilities of the auditees, the quality procedures and previous audit history
      • clarify the purpose of audits and the roles, responsibilities and expectations of yourself and the auditees
      • carry out an investigation of the auditees' work in sufficient detail to reveal any non-conformances with required quality procedures
      • encourage auditees to co-operate fully to achieve the purpose of audits
      • share the results of audits with auditees
      • agree corrective actions to remedy any non-conformances and the date by which the actions should be carried out
      • check with auditees that corrective actions have been carried out by agreed dates
      • seek advice from your manager or quality specialists if you cannot agree actions with auditees
      • escalate any non-conformances which present serious or immediate risks to your manager or quality specialists
      • identify and analyse any problems with processes and procedures and report your findings and any recommendations
      • keep complete records of quality audits giving access to authorised people
      • follow the legal, organisational, codes of practice and policies relevant to managing and carrying out quality audits
      2. Participate in quality audits
      • establish the quality standards and procedures that apply to your area of responsibility
      • monitor work to ensure it consistently meets quality standards and complies with organisational procedures
      • check that records and documentation are complete, up to date and accessible
      • check that any corrective actions agreed in previous audits have been completed and that recommendations have been acted upon, where appropriate
      • provide the auditor with access to information, records and documentation
      • discuss the results of the audit to agree corrective actions to remedy any non-conformances and the date by which the actions should be carried out
      • discuss any areas where business processes, quality standards or procedures could be improved, with the auditor
      • create and carry out any corrective actions by agreed dates
      knowledge
      1. General knowledge and understanding
      • how to engage people within your organisation and other stakeholders in auditing compliance with your organisation's quality systems
      • the quality and risk management principles, methods, tools, techniques that can be used and current developments in best practice
      • how to prioritise areas and processes at greatest risk of non-compliance
      • how to develop a quality audit programme
      • the competences that quality auditors require
      • how to calculate the resources required to deliver a quality audit programme
      • how to monitor progress against plans and identify significant variances
      • how to provide feedback to auditees in ways which enhance their confidence and commitment to quality
      • how to carry out quality audits and the importance of doing so according to an agreed audit plan and schedule
      • the different ways of carrying out quality audits to enhance auditees' confidence in the quality system and their commitment to meeting and maintaining quality standards
      • the importance of giving auditees the required period of notice of your intention to audit
      • the importance of preparing carefully for the audits, and how to do so
      • how to carry out an investigation in sufficient detail to reveal any non-conformances
      • how to decide corrective actions to remedy each non-conformance, the date by which the actions should be carried out, and the importance of agreeing this with the auditees
      • how to identify and analyse inherent problems with processes and quality procedures and why it is important to report your finding and recommendations with an appropriate degree of urgency
      • the importance of checking with auditees that corrective actions have been carried out by agreed dates, and how to do so
      • how to keep complete records of quality audits and the importance of making your audit reports available to authorised people
      • how to identify the non-conformances that present serious or immediate risks to employees or to the organisation and the importance of promptly bringing this to the attention of your manager or quality specialists
      • how to monitor work to ensure it consistently meets quality standards and complies with procedures
      • the importance of ensuring that records and documentation are complete and up to date and how to make these readily accessible to auditors
      • how to identify areas where business processes, quality systems or procedures could be improved
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for quality management and auditing
      • the legal, organisational, codes of practice and policies relevant to managing and carrying out quality audits
      3. Context specific knowledge and understanding
      • your organisation's strategy, stakeholders, policies and procedures
      • the people in your organisation with responsibility for quality and the quality systems used
      • the culture and quality management systems in place in the organisation in which the audit is being carried out
      • the customers of the audit and their needs
      • the responsibilities of the auditees and the quality procedures that apply to their work
      • the sources of advice, guidance and support from your manager or quality specialists
      • the authorised personnel who should receive your audit reports
      • the quality standards and procedures that apply to your area of responsibility
      • the records and documentation required for your area of responsibility
      • the corrective actions and recommendations agreed in previous audits
      skill
      1. Assessing
      2. benchmarking
      3. Communicating
      4. Decision-making
      5. Delegating
      6. Evaluating
      7. information management
      8. Interviewing
      9. Involving employees
      10. Monitoring
      11. planning
      12. Presenting information
      13. Problem solving
      14. Providing feedback
      15. Questioning
      16. reporting
      17. reviewing
      18. risk management
      19. Thinking systematically
      suite
      Management and Leadership
    4. Coach or mentor employees
      INSML030 This standard is about coaching or mentoring employees, either in your own team or from another work group, to develop and maintain their performance. This standard also covers helping employees address problems affecting their performance. You understand the difference between mentoring and coaching. You help employees improve their performance by coaching them to identify their strengths and how they can use these most effectively. You support employees to analyse their performance and identify, develop, test and refine new skills and alternative behaviours as a coach. As a mentor, you provide information and advice to employees and facilitate their access to the resources they need to develop and progress.
      duty
      1. help employees identify their needs and expectations for coaching or mentoring
      2. ensure that employees' coaching or mentoring needs and expectations are in accordance with your organisation's objectives
      3. define your own expectations of the coaching or mentoring process
      4. agree coaching or mentoring contracts covering the specific area(s) for performance development, the gaps between current and required performance, and employees' motivations
      5. outline the support that employees can expect from you, and the commitment you expect from them
      6. provide opportunities for employees to approach you, as a mentor or a coach, with problems affecting their performance
      7. identify performance issues and bring these to the attention of the employees concerned
      8. identify obstacles to performance and support employees to overcome them
      9. agree revisions to planned actions when required
      10. maintain confidential records of your discussions with employees about problems affecting their performance
      11. agree coaching or mentoring arrangements with employees including what you will provide, timescales, the location, frequency and duration of meetings
      12. agree points when progress will be reviewed and how this will be measured and assessed
      13. explore the skills employees need to develop and the behaviours for change to meet the desired standard of performance during coaching conversations
      14. explore obstacles which could hinder employees' progress and how to remove these obstacles
      15. plan with employees how they can develop new skills and behaviours in a logical step-by-step sequence
      16. provide opportunities for employees to develop new skills and experiment with alternative behaviours
      17. encourage employees to identify and seize opportunities to apply their newly developed skills and behaviours to their work
      18. explore with employees any risks involved in applying their newly developed skills and behaviours to their work
      19. plan how to reduce any risks to levels acceptable to employees and the organisation
      20. identify and facilitate employees' access to the resources, information and advice they require for their development
      21. provide advice to employees based on your own knowledge and experience during mentoring conversations
      22. encourage and empower employees to take responsibility for developing and maintaining their own self-awareness, performance and impact
      23. encourage employees to reflect on their progress and clarify their thoughts and feelings about it
      24. monitor employees' progress in a systematic way, keeping records as required by your organisation
      25. provide specific feedback designed to improve employees' skills, reinforce effective behaviours and enhance their motivation to achieve the desired standard of performance
      26. agree with employees when they have achieved the desired standard of performance, or when they no longer require coaching or mentoring
      27. follow the legal, organisational, codes of practice and policies relevant to coaching or mentoring employees
      knowledge
      1. General knowledge and understanding
      • the differences between coaching or mentoring and the features and benefits of each approach
      • the range of coaching or mentoring models, tools and techniques available, and how to select and apply these
      • the skills effective coaches and mentors require, and how to apply these skills
      • how to establish a formal and informal coaching contract with employees and what the contract should cover, including ethical considerations
      • the importance in giving employees opportunities to discuss problems affecting their performance
      • the importance of identifying performance issues and bringing these to the attention of the employees concerned
      • the importance of discussing performance with employees
      • the different communication approaches that can be used to raise and discuss individual performance with employees
      • the coaching or mentoring communication techniques used to help employees identify the skills they need to develop and the behaviours they need to change
      • the types of obstacles that could hinder employees' progress and how to remove them
      • how to help employees prepare a plan to develop their skills and adapt their behaviours
      • how to help employees try out new skills and behaviours in safe environments
      • the importance of helping employees identify and seize opportunities to apply their newly developed skills and behaviours in their work
      • how to help employees assess and manage risks associated with new skills and behaviours
      • the importance of monitoring employees' progress in developing new skills and behaviours and how to do this
      • how to give employees specific feedback designed to improve their skills, reinforce effective behaviours and enhance their motivation
      • how to establish a mentoring contract with employees and what the contract should cover
      • how to facilitate employees' access to the information, people and resources they require
      • the importance of employees reflecting on their progress and how to help them do this
      • the importance of recognising when employees have achieved their development objectives
      • how to empower employees to take responsibility for their own development
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to coaching or mentoring employees
      3. Context specific knowledge and understanding
      • the employees in your area of work, their roles, responsibilities, competences and potential
      • your organisation's objectives and culture for embedding coaching or mentoring practices through leadership and management
      • the types of coaching or mentoring contracts that your organisation requires
      • the documents and records that are used to support coaching or mentoring and how these are stored
      • the sources of information, resources and advice in your organisation that can support employees and you as a coach and mentor
      skill
      1. coaching
      2. Communicating
      3. Demonstrating
      4. Empathising
      5. Empowering
      6. Evaluating
      7. Influencing
      8. information management
      9. Inspiring
      10. Leading by example
      11. Learning
      12. Monitoring
      13. Motivating
      14. Networking
      15. Obtaining feedback
      16. planning
      17. Presenting information
      18. Problem solving
      19. Providing feedback
      20. Questioning
      21. Reflecting
      22. reviewing
      23. Thinking systematically
      24. Valuing and supporting members of staff
      suite
      Management and Leadership
    5. Deliver products and services to customers
      INSML051 This standard is about delivering products and services to customers. You establish customer expectations and design processes to meet them. You measure customer satisfaction with the processes, products and services your organisation delivers. You ensure that colleagues are briefed on their roles and responsibilities, are trained and supported, and have access to processes and resources to provide customer-focused service. You also monitor colleagues against your organisation's values to nurture them to perform to the required standard, recognising their contributions and rewarding their successes.
      duty
      1. specify your organisation's customer-focused values
      2. engage colleagues and stakeholders in delivering products and services to customers
      3. establish customers' expectations in terms of products, services and the ways to deliver these
      4. design organisational processes to deliver products and services to customers' expectations
      5. manage organisational processes to deliver products and services to customers' expectations
      6. check that colleagues are briefed on processes and customers' expectations
      7. communicate colleagues' roles and responsibilities in meeting customer expectations, including any agreed standards of customer service
      8. empower colleagues to meet or beat customers' expectations
      9. provide training, support, supervision and other resources when required
      10. establish sustainable processes to support customers and resolve any problems
      11. monitor that the day-to-day behaviour of colleagues against your organisation's customer-focused values
      12. develop a culture which nurtures, respects, values, recognises and rewards employees who work in the 'front-line' directly with customers
      13. identify processes for monitoring levels of customer satisfaction with products, services and the ways these are delivered
      14. operate processes for monitoring levels of customer satisfaction
      15. evaluate the delivery of products and services to make recommendations for improvements
      16. demonstrate increasing levels of customer satisfaction with the organisation's products, services and processes
      17. follow the legal, organisational, codes of practice and policies relevant to delivering products and services to customers
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and other stakeholders in delivering products and services to customers
      • the difference between customer service and customer satisfaction
      • the factors that make customers satisfied and continue to buy from you
      • the importance of achieving customer satisfaction in a competitive environment or an environment where high levels of service are expected
      • the best practice in customer service outside your own sector
      • the types of customer survey available and effective ways of collecting feedback
      • the techniques for motivating staff to deliver excellent service to customers
      • how information and communications technology can support customer service and help measure customer satisfaction
      • how to design and manage processes and systems focused on customers' needs
      2. Industry and sector specific knowledge and understanding
      • the current and emerging trends that are likely to affect your products and services
      • the developments in technology and how these will affect your work with customers
      • the legal, organisational, codes of practice and policies relevant to delivering products and services to customers
      3. Context specific knowledge and understanding
      • your organisation's vision, objectives, plans, values, stakeholders, products and services, and customers
      • the strengths and weaknesses of your products and services in terms of customer satisfaction
      • the customer satisfaction survey, feedback and measuring methods that are suitable for your organisation and why
      • the activities and services of your competitors or similar organisations and how this may affect your products, services and processes
      • the organisations that your customers compare your organisation against
      skill
      1. Communicating
      2. Empowering
      3. Evaluating
      4. Involving others
      5. Leadership
      6. Monitoring
      7. Motivating
      8. Obtaining feedback
      9. Persuading
      10. Presenting information
      11. Problem solving
      12. Providing feedback
      13. Questioning
      14. reviewing
      15. Thinking with a focus on customers
      suite
      Management and Leadership
    6. Develop a customer-focused organisation
      INSML050 This standard is about developing a customer-focused organisation. You define your organisation's values and beliefs, assessing how you provide customer service at key points. You produce plans to implement customer-focused approaches, agree them with stakeholders and communicate them to colleagues. You also develop employee skills, behaviours and attitudes that puts customers first. The standard includes collaborating with other organisations, undertaking joint activities with customers and making improvements based on analysis.
      duty
      1. define customer-focused organisational values and beliefs
      2. assess the level of customer service your organisation is currently providing
      3. produce plans to put customers at the heart of achieving your organisation's vision and strategic objectives
      4. communicate your plans to key stakeholders and decision-makers to secure their agreement to your approach
      5. review processes and systems throughout the organisation to ensure they are customer-focused
      6. communicate your plans for embedding customer-focused approaches to colleagues to gain their commitment
      7. develop employee skills, behaviours and attitudes to build a culture that puts customers first
      8. implement processes and systems that reinforce staff commitment to providing service that meets or beats customers' expectations
      9. establish collaborations with other organisations to maintain and improve services to customers, where appropriate
      10. undertake joint activities with customers to identify improvements to the level of customer service provided by your organisation
      11. model behaviour that shows, and inspires employees to show, respect, helpfulness and cooperation
      12. analyse the level of customer service your organisation is providing at specified intervals, in accordance with your plan
      13. make improvements to the level of customer service provided by your organisation based on analysis and feedback
      14. follow the legal, organisational, codes of practice and policies relevant to developing a customer-focused organisation
      knowledge
      1. General knowledge and understanding
      • the principles of effective customer service, the factors that make customers satisfied
      • how to measure the level of customer service being provided and why it is important
      • the benefits of forming collaborations with other organisations to maintain and improve customer service
      • the best practice in customer service outside your own sector
      • the techniques for developing employee skills, behaviours and attitudes, and how to motivate them to deliver excellent service to customers
      • how to design and manage processes and systems focused on customers' needs
      2. Industry and sector specific knowledge and understanding
      • the current and emerging trends that are likely to affect your products and services
      • the developments in technology that support customer service
      • the legal, organisational, codes of practice and policies relevant to developing a customer-focused organisation
      3. Context specific knowledge and understanding
      • your organisation's products and services, vision, objectives and associated plans
      • your organisation's customers and their needs
      • the strengths and weaknesses of your organisation in terms of satisfying customers
      • how a change in your market structure, products or services will affect your customers
      • the activities and services of your competitors or similar organisations, and how this may affect your abilities to be customer-focused
      skill
      1. Building consensus
      2. Communicating
      3. Empowering
      4. Evaluating
      5. Leadership
      6. Monitoring
      7. Motivating
      8. reviewing
      9. Thinking strategically
      10. Thinking with a focus on customers
      suite
      Management and Leadership
    7. Develop and implement marketing plans
      INSML046 This standard is about developing and implementing marketing plans for your area of responsibility. It covers understanding of your markets and customers by gathering and reviewing data, and consulting specialists when required. You evaluate current and potential markets and customers, and how your organisation delivers products and services compared to your competitors.
      duty
      1. engage colleagues and stakeholders in developing and implementing marketing plans
      2. identify and prioritise marketing objectives for your area of responsibility
      3. check that marketing objectives are consistent with your organisation's overall business plan, culture, vision and values
      4. consider the needs of other areas of your organisation when developing marketing objectives
      5. obtain advice and support from marketing specialists and those providing marketing services, as required
      6. engage colleagues within your organisation and stakeholders in developing understanding of your markets and customers
      7. review the available customer data and information
      8. review the available data and information about your markets
      9. carry out research to develop understanding of your organisation's markets and customers
      10. evaluate information on current and potential markets for your products and services to identify the characteristics that distinguish market segments
      11. evaluate current and potential customers to identify their behaviour, needs and expectations
      12. evaluate the extent to which current and potential customers' needs and expectations are being met by your organisation's or competitor's products and services
      13. evaluate current and potential developments in your sector, including competitors' activities
      14. evaluate opportunities to enter new markets
      15. assess the opportunities to introduce innovations that meet customers' needs
      16. establish why customers select specific products and services, either your organisation's or your competitors'
      17. identify any threats to, and weaknesses in, your organisation's products and services
      18. provide data and information about markets and customers to help managers take decisions
      19. develop marketing plans and budgets for the achievement of the strategies, setting out clear actions, risks, contingencies, responsibilities and milestones
      20. discuss marketing plans and budgets with senior management and stakeholders
      21. confirm the commitment of senior management and stakeholders to your marketing plans and providing the necessary employees and resources
      22. identify and access the employees and other resources required for your marketing plans
      23. communicate your marketing plans to ensure the understanding and commitment of colleagues and the support of stakeholders
      24. ensure that those involved in implementing marketing plans understand their individual responsibilities and are committed to achieving objectives
      25. provide training, support and supervision to enable colleagues to carry out their responsibilities
      26. implement marketing plans as agreed, whilst responding flexibly to responses from customers and changes in the markets, including competitor activity
      27. monitor the implementation and performance of your marketing plan against milestones and budgets
      28. take action to address any significant variances in performance against the plan
      29. report on the performance of your marketing plans to senior management and stakeholders
      30. seek authority to make any significant changes to marketing plans, where required
      31. evaluate the implementation of your marketing plans and use the information to improve future marketing planning
      32. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to develop and implement marketing plans
      knowledge
      1. General knowledge and understanding
      • how to engage employees within your organisation and stakeholders in developing and implementing marketing plans
      • how to identify, develop and prioritise marketing objectives for your area of responsibility that are consistent with your organisation's overall business plan
      • the importance of obtaining advice and support from marketing specialists and those providing services, as required
      • how to engage colleagues within your organisation and other stakeholders in developing understanding of your markets and customers
      • where you can get information about your customers and the market and the advantages and disadvantages of different sources
      • how you can get information on competitors or similar organisations
      • how to assess sources of information about your customers and the market to see how suitable they are to use
      • the sources of professional market research expertise
      • the methods of gaining customer feedback, and the costs and benefits associated with them
      • how to analyse, measure and assess data and turn it into information that is suitable for business purposes
      • how information software products can help you collect and analyse information
      • the principle that customers buy products and services for the benefits they give them
      • the principle of trying to secure competitive advantage so that more customers will prefer the products and services of your organisation
      • how to identify and target markets by developing appropriate strategies for realising marketing objectives
      • how to develop marketing plans and budgets for the achievement of the strategies, setting out clear actions, accountabilities and milestones and the importance of agreeing these
      • how to identify and access the resources and capabilities required for your plans
      • the importance of communicating plans to employees and ensure understanding and commitment, and how to do so effectively
      • the importance of ensuring the commitment of senior management and other stakeholders to your marketing plans, and how to do so effectively
      • how to identify and provide employees with the training, support and supervision they need to carry out their marketing responsibilities
      • how to monitor and report on the implementation and performance of plans against milestones and budgets
      • the importance of taking action to address any significant variances in performance against the plan, and how to do so effectively
      • the importance of identifying ways in which future marketing planning can be improved
      • how to produce and implement measures and methods for evaluating the development and implementation of marketing plans
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for developing and implementing marketing plans
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to develop and implement marketing plans
      3. Context specific knowledge and understanding
      • your organisations' overall business plan relevant to your area of responsibility
      • the sources of advice and support from marketing specialists and marketing service providers
      • your organisation's products and services, their features and potential benefits
      • your organisation's actual and potential customer base
      • the competitors for your products and services
      • the available organisational resources and capabilities to support your plans
      skill
      1. Analysing
      2. Communicating
      3. Consulting
      4. Decision-making
      5. Forecasting
      6. Involving others
      7. planning
      8. Presenting information
      9. Prioritising
      10. Setting objectives
      11. Thinking creatively
      12. Thinking strategically
      13. Delegating
      14. Evaluating
      15. Monitoring
      16. Motivating
      17. Obtaining feedback
      18. Problem solving
      19. Providing feedback
      20. Questioning
      21. reporting
      22. Thinking with a focus on customers
      23. time management
      suite
      Management and Leadership
    8. Develop and maintain your professional connections
      INSML003 This standard is about developing and maintaining your professional connections. You define objectives for networking activities, identify relevant professionals, stakeholders and organisations that can support your current and future work. You develop mutually beneficial relationships with your contacts, respecting confidentiality when sharing your own knowledge, skills and competence to support your colleagues and team members. You use the relevant digital technologies for engagement and communication with your professional connections and also follow organisational policies and procedures for sharing information and resources.
      duty
      1. define your objectives for collaboration with relevant professionals and stakeholders
      2. identify contacts and organisations that support your current work and provide future opportunities
      3. create professional networks of contacts which meet your current needs for information and resources
      4. compare your own and your colleagues' expectations of professional relationships
      5. identify preferred ways of communication with your networks of contacts
      6. develop your professional connections to meet your current and future needs for information and resources
      7. outline your knowledge, skills and competence with your professional connections
      8. provide information about the benefits of collaboration with you
      9. assess opportunities presented by your networks of contacts
      10. maintain boundaries of confidentiality between yourself and your networks of contacts
      11. agree guidelines for exchanging information and resources following your organisational policies
      12. encourage your colleagues and team members to share information and knowledge in accordance with confidentiality
      13. develop your professional connections in conjunction with your priorities and needs
      14. select communication media channels and styles to suit different contacts and professional sectors
      15. deliver your position and views where there are differing opinions
      16. use the range of digital technologies for engagement, communication and maintaining your professional connections
      17. use the information and resources gained through your professional networks to enhance your work
      18. comply with legal requirements, industry regulations, organisational policies and professional codes of practice
      knowledge
      1. General knowledge and understanding
      • the types of professional connections and their features
      • the benefits of connecting with stakeholders and organisations
      • the principles and methods of communication and how to apply them to engaging with professional connections
      • the different communication styles and how to identify individual preferences
      • the methods for developing mutually beneficial relationships with other professionals, stakeholders and organisations
      • how to respond to differences of opinion and deliver your position and views
      • the range of digital technologies for engagement, communication and maintaining your professional connections
      • when and how to use of the information and resources gained through professional networks
      • the principles of confidentiality and the legal and organisational policies
      • how to develop approaches for exchanging information between individuals and organisations
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for the development and maintenance of knowledge, skills and competence
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • your own values, motivations and emotions, and the effect of these on your own actions
      • your own interests and how these may conflict with the interests of other professionals, stakeholders and organisations
      • your own objectives in developing your professional connections
      • your current and future needs for information and resources
      • the relevant professionals, stakeholders and organisations that can support your work, and vice versa
      • the information and resources that relevant professionals and stakeholders may need from you and your organisation
      • the relevant professionals, stakeholders and organisations in your current professional connections
      skill
      1. Communicating
      2. Influencing
      3. information management
      4. Learning
      5. Managing of self
      6. Networking
      7. Personal resilience
      8. Persuading
      9. Presenting information
      10. Questioning
      11. risk management
      12. Thinking strategically
      13. Valuing individuals
      suite
      Management and Leadership
    9. Develop and sustain collaborative relationships with departments and other organisations
      INSML032 This standard is about developing and sustaining collaborative relationships with other departments within your organisation and other organisations. You evaluate opportunities to collaborate, considering your organisation's objectives. You identify the benefits of collaboration and agree actions that will be completed. You also set up communication and reporting systems. The standard includes informing collaborators if you are unable to fulfil your organisation's commitments, solving difficult situations when working together and providing feedback to support performance.
      duty
      1. evaluate opportunities to work collaboratively with other departments to improve overall organisational efficiency and effectiveness
      2. identify departments and organisations that share common or complementary objectives to determine the feasibility of collaboration
      3. judge when to collaborate with other organisations, based on an evaluation of potential benefits, the compatibility of the organisations and your ability to mitigate any risks involved
      4. create a climate of trust and mutual respect where you have no authority, or shared authority, over those you are working with
      5. agree the aims and objectives of collaboration with other departments and organisations and the benefits for each collaborator
      6. outline the resources each department and organisation will commit to collaborations
      7. plan the actions each department and organisation will complete and when
      8. define the expected outcomes and levels of service when collaborating
      9. identify the risks involved in collaborations and how these will be managed
      10. set up arrangements for communicating and reporting on progress
      11. plan how and when you will review the effectiveness of your collaborations
      12. complete actions within the agreed time and to the agreed quality
      13. inform the other departments and organisations if you are unable to complete actions and the reasons for this
      14. explore difficult situations and issues from other departmental and organisational perspectives and provide support to move things forward
      15. provide reports, and receive reports from, the other departments and organisations according to arrangements agreed
      16. provide feedback to the other departments and organisations to help them to perform effectively and reinforce their commitment and enthusiasm for collaboration
      17. process information supplied by the other departments and organisations in accordance with arrangements and relevant legislation
      18. review the effectiveness of your collaboration at agreed times and the extent to which the aims and objectives have been achieved
      19. evaluate the actions carried out by each department and organisation, any deviations from the actions agreed and reasons for these
      20. identify any failures or mistakes, the reasons for these and ways of avoiding these failures or mistakes in the future
      21. assess the collaboration costs and identify ways that costs may be reduced in the future
      22. compare the benefits to each department and organisation, the value of these benefits and how mutual benefits may be increased in the future
      23. agree the extent that expectations of each department and organisation have been met
      24. recommend changes to make your collaboration more effective in the future
      25. follow the legal, organisational, codes of practice and policies relevant to collaborative working
      knowledge
      1. General knowledge and understanding
      • the importance of identifying and evaluating potential departments and organisations to collaborate with
      • the importance of basing your decision to collaborate on your evaluation of potential benefits, the compatibility of the departments, organisations and your ability to mitigate any risks involved, and how to do so
      • how to identify the potential costs (money, time and resources) of working together
      • how to identify and agree the benefits and costs of working together
      • how to identify the aims, values and working practices of other organisations and assess how compatible these are with your own organisation
      • how to develop service level agreements with other departments and what they should cover
      • how to assess and manage the risks involved in collaborative working
      • how to develop communication protocols with other departments and organisations
      • the importance of meeting your commitments and keeping employees informed if you are unable to do so
      • how to provide support to help collaborators meet their commitments
      • the importance of identifying and agreeing the actions each collaborator will take including when, and how to do so
      • the ways to plan how and when you will review collaborations and their effectiveness, and how to do so
      • the importance of reporting and receiving reports from collaborating organisations according to arrangements agreed, and how to do so
      • how to provide feedback to collaborating organisations in ways that help them to perform effectively and reinforce their commitment and enthusiasm for collaboration
      • how to process information supplied by collaborating departments and organisations in accordance with agreements and data protection legislation
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements and legislation for collaboration with other organisations to achieve common or complementary objectives
      • the legal, organisational, codes of practice and policies relevant to collaborative working
      3. Context specific knowledge and understanding
      • your organisation's structure, vision and strategic objectives, values and working practices
      • the nature of the relationship between departments, other organisations and your area of responsibility
      • the opportunities for collaboration with departments and other organisations
      • the range of digital technologies, platforms and tools for collaboration
      • the individual departments and other organisations that you need to collaborate, and their roles, responsibilities, competence and potential
      skill
      1. Assessing
      2. Communicating
      3. Empathising
      4. Evaluating
      5. information management
      6. Involving employees
      7. Leading by example
      8. Managing conflict
      9. Negotiating
      10. Networking
      11. Obtaining feedback
      12. Presenting information
      13. Prioritising
      14. Problem solving
      15. Providing feedback
      16. reporting
      17. reviewing
      18. risk management
      19. Balancing competing needs and interests
      20. Decision-making
      21. planning
      22. Setting objectives
      23. Thinking strategically
      24. Valuing and supporting members of staff
      suite
      Management and Leadership
    10. Develop and sustain working relationships with colleagues and stakeholders
      INSML031 This standard is about developing and sustaining working relationships with colleagues within your own organisation, employees from other organisations that your organisation works with and other external stakeholders. You use relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid. You establish working relationships and respect the roles and responsibilities of colleagues and stakeholders, actively seeking to understand their perspectives. You identify and resolve conflicts, monitor working relationships and identify aspects that can be improved. You also create a climate of trust providing support to help move difficult situations forward. The standard includes consulting stakeholders, fulfilling agreements with them and resolving conflicts of interest. You monitor wider developments and gather feedback to evaluate the performance of working relationships.
      duty
      1. establish working relationships with relevant colleagues within your organisation
      2. use relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
      3. recognise and respect the roles, responsibilities, interests and concerns of colleagues
      4. create a climate of trust and mutual respect where you have no authority, or shared authority over your colleagues
      5. explore difficult situations and issues from colleagues' perspectives and provide support to move things forward
      6. provide colleagues with appropriate information to enable them to perform effectively
      7. consult colleagues about key decisions and activities, taking account of their views
      8. fulfil the agreements made with colleagues
      9. advise colleagues of difficulties, or where it will be impossible to fulfil agreements
      10. identify and resolve conflicts of interest and disagreements with colleagues in ways that minimise damage to work activities and to the individuals involved
      11. monitor and review the effectiveness of working relationships with colleagues to identify areas for improvement
      12. provide feedback to improve your colleagues performance
      13. analyse the feedback you have received to improve your own performance
      14. identify external stakeholders and the nature of their interest in the activities and performance of your organisation
      15. establish working relationships with internal and external stakeholders
      16. recognise and respect the roles, responsibilities, interests and concerns of stakeholders and, particularly in situations of matrix management, their managers requirements
      17. evaluate difficult situations and issues from stakeholders' perspectives
      18. provide support, where necessary, to move difficult situations forward
      19. provide stakeholders with appropriate information to enable them to perform effectively
      20. consult stakeholders about key decisions and activities and take account of their views, including their priorities, expectations and attitudes to potential risks
      21. fulfil agreements made with internal and external stakeholders
      22. advise stakeholders promptly of any difficulties or where it is not possible to fulfil the agreements made
      23. identify and resolve conflicts of interest and disagreements with stakeholders in ways that minimise damage to work activities and to the stakeholders involved
      24. monitor and review the effectiveness of working relationships with stakeholders to identify areas for improvement
      25. gather feedback to improve your own and stakeholders' performance
      26. monitor wider developments to identify issues of potential interest or concern to stakeholders in the future
      27. identify new stakeholders to build working relationships with
      28. follow the legal, organisational, codes of practice and policies relevant to developing and sustaining productive working relationships with colleagues and stakeholders
      knowledge
      1. General knowledge and understanding
      • the importance to recognising and respecting the roles, responsibilities, interests and concerns of colleagues and stakeholders
      • the relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
      • the importance of creating a climate of trust and mutual respect where you have no authority, or shared authority, over those you are working with
      • the importance of understanding difficult situations and issues from colleagues' perspectives and providing support, where necessary, to move things forward
      • how to identify and meet the information needs of colleagues and stakeholders
      • the information it is appropriate to provide to colleagues and stakeholders and the factors that need to be taken into consideration
      • how to consult with colleagues and stakeholders in relation to key decisions and activities
      • the importance of taking account, and being seen to take account, of the views of colleagues and stakeholders, particularly in relation to their priorities, expectations and attitudes to potential risks
      • why communication with colleagues and stakeholders on fulfilment of agreements or any problems affecting or preventing fulfilment is important
      • how to identify conflicts of interest with colleagues and stakeholders and the techniques that can be used to manage or remove them
      • how to identify disagreements with colleagues and stakeholders and the techniques for resolving them
      • the damage that conflicts of interest and disagreements with colleagues and stakeholders can cause to individuals and organisations
      • how to monitor and review the effectiveness of working relationships with colleagues and stakeholders
      • how to get and make effective use of feedback from colleagues and stakeholders
      • how to provide colleagues and stakeholders with feedback designed to improve their performance
      • the different types of stakeholder and key principles which underpin the 'stakeholder' concept
      • how to identify your organisation's stakeholders, including background information, the nature of their interest in your organisation and their expectations
      • how to recognise and take account of political issues when dealing with stakeholders
      • the importance of monitoring wider developments in relation to stakeholders to manage their expectations
      2. Industry and sector specific knowledge and understanding
      • the standards of behaviour and performance in your industry and sector
      • the legal, organisational, codes of practice and policies relevant to developing and sustaining productive working relationships with colleagues and stakeholders
      3. Context specific knowledge and understanding
      • the existing agreements with colleagues and stakeholders and their identified information needs
      • the mechanisms for consulting and communicating with colleagues and stakeholders on key decisions and activities
      • the power, influence and politics within your organisation and culture
      • the standards of behaviour and performance that are expected in your organisation
      • the mechanisms in place for monitoring and reviewing the effectiveness of working relationships with colleagues and stakeholders
      • the key stakeholders, their background and interests in the activities and performance of your organisation
      skill
      1. Communicating
      2. Empathising
      3. information management
      4. Leading by example
      5. Managing conflict
      6. Networking
      7. Obtaining feedback
      8. Prioritising
      9. Providing feedback
      10. Stress management
      11. Balancing competing needs and interests
      12. Consulting
      13. Involving colleagues
      14. Leadership
      15. Monitoring
      16. Presenting information
      17. Problem solving
      18. reviewing
      19. Valuing and supporting members of staff
      suite
      Management and Leadership
    11. Develop knowledge and communicate information
      INSML042 This standard is about developing knowledge and communicating information to a wide range of employees. You make information available to those who require it. You implement agreed standards and processes, and provide training, support and guidance to employees. You identify risks, and work practices that hinder knowledge development, implementing changes to improve organisational information sharing. You also communicate information to those who require it, considering their personal communication preferences, and use different techniques to maintain their interest and ensure that they retain the knowledge shared. The standard also includes monitoring communication and the use of knowledge management standards, systems, tools and processes to make improvements.
      duty
      1. engage employees in your area of responsibility in developing their knowledge
      2. identify where key knowledge is created, developed and shared in your area of responsibility
      3. specify how information is made available to other departments or organisations
      4. identify and access networks, communities and other sources of knowledge relevant to your area of responsibility
      5. implement agreed standards and processes that support knowledge creation, development, sharing and capture to ensure that valuable knowledge is recorded
      6. provide systems and tools to support the development, recording and sharing of knowledge
      7. provide training, support and guidance to allow employees to use knowledge management systems and tools effectively
      8. identify where work practices and behaviours hinder effective knowledge development and sharing
      9. implement changes to improve knowledge development and sharing, when required
      10. encourage employees to share knowledge and use knowledge management standards, systems, tools and processes
      11. evaluate knowledge management risks and take action to manage them
      12. protect intellectual property from unauthorised use
      13. identify the information and knowledge employees require
      14. communicate information and knowledge to those who require it, in accordance with policies
      15. identify how employees prefer to receive information and knowledge and what media, languages, styles, timing and pace are most appropriate
      16. check that the information and knowledge you are communicating are current, accurate and complete in line with your organisation's requirements
      17. take action to minimise any interference or disruption to your communication
      18. communicate in ways that help employees to understand the information and knowledge you are communicating and their relevance
      19. use a variety of techniques to gain and maintain employees' attention and interest and help them retain information and knowledge
      20. adjust and fine-tune your communication in response to both verbal and non-verbal feedback
      21. state the level of confidence that can be placed in the information and knowledge you are communicating
      22. explain jargon, technical terms or abbreviations
      23. confirm that employees have received and understood the information and knowledge you have communicated
      24. monitor communication and the use of knowledge management standards, systems, tools and processes in your area of responsibility to ensure that knowledge is effectively captured and made available to those who may benefit from it
      25. implement improvements to knowledge management standards, systems, tools and processes
      26. follow the legal, organisational, codes of practice and policies relevant to developing knowledge and communicating information
      knowledge
      1. General knowledge and understanding
      • the importance of knowledge management principles, the techniques used and good practice
      • the support and guidance employees may need to use knowledge management systems and tools
      • how to identify the work practices or behaviours that help or hinder effective knowledge management
      • how to encourage employees to share knowledge and use knowledge management standards, systems, tools and processes
      • how to ensure that knowledge developed through individual and group work activities is effectively captured and made available to those who may benefit from it
      • how to evaluate risks and manage significant risks involved in knowledge management
      • the importance of protecting intellectual property from unauthorised use, and how to do so
      • how to identify employees' needs for information and knowledge and their motivations for acquiring it
      • the importance of communicating information and knowledge only to those who have a right to it
      • how to establish employees' preferred communication media, languages, styles, timing and pace
      • the importance of checking the currency, accuracy and completeness of the information and knowledge you are communicating, and how to do so
      • how to take action to minimise any interference or disruption to your communication
      • the importance of structuring your communication in ways that facilitate employees' reception and understanding, and how to do so
      • the techniques that gain and maintain employees' attention and interest, help them retain information and knowledge, and how to use a variety of techniques
      • the importance of using verbal and non-verbal feedback to help you fine-tune your communication, and how to do so
      • the importance of communicating the information and knowledge, i.e. whether it is based on researched evidence, accepted facts or it is personal opinion
      • the importance of explaining jargon, technical terms or abbreviations
      • the importance of confirming that employees have received and understood the information and knowledge you have communicated, and how to do so
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for knowledge management and communicating information
      • the legal, organisational, codes of practice and policies relevant to developing knowledge and communicating information
      3. Context specific knowledge and understanding
      • how knowledge is created, developed, shared and used in your area of responsibility
      • how knowledge is exchanged with other departments or organisations
      • the networks, communities and other sources of knowledge relevant to your area of responsibility
      • your organisation's standards and processes to support knowledge management and the systems and tools available
      • the needs, motivations and preferences of the employees you are communicating with, and who has a right to the information and knowledge
      • the jargon, technical terms and abbreviations commonly used in the context in which you are working
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Decision-making
      5. Evaluating
      6. information management
      7. Involving others
      8. Monitoring
      9. Obtaining feedback
      10. planning
      11. Presenting information
      12. Providing feedback
      13. Questioning
      14. reviewing
      suite
      Management and Leadership
    12. Develop operational plans and manage risks
      INSML010 This standard is about developing operational plans and managing risks within your organisation. You develop operational plans that are consistent with organisational values and strategy through collaboration with colleagues and stakeholders. You identify the resources required to deliver operational plans and communicate them to secure commitment. You specify risk management activities including defining risk criteria for your organisation. You also evaluate current and planning organisational activities to identify risks to produce a risk profile. The standard includes providing support to colleagues to integrate risk management into strategic and operational activities and evaluating how identified risks have been dealt with.
      duty
      1. develop operational plans in collaboration with colleagues from your area of responsibility and other key stakeholders
      2. develop operational plans that are consistent with organisational values and strategy and the specific objectives of your area of responsibility
      3. identify synergies with other areas within the organisation when developing operational plans
      4. compare innovative approaches and tried-and-tested solutions when developing plans
      5. identify resource requirements and their availability both now and in the future
      6. define indicators and methods for monitoring and evaluating the plans
      7. communicate operational plans to secure colleague commitment and the support of other key stakeholders
      8. review operational plans, in the light of changes to organisational strategy and the operating environment
      9. specify risk management activities that take account of the size and nature of your organisation
      10. develop your organisation's written risk management policy, including a statement of risk appetite and responsibilities for risk management
      11. confirm that your organisation's risk management policy has management support and is clearly communicated across the organisation and to other stakeholders
      12. define, and periodically review, risk criteria for your organisation, considering the views of relevant people across the organisation and stakeholders
      13. evaluate current and planned organisational activities to identify potential risks, the nature of the risks, the probability of occurrence and consequences
      14. produce a risk profile for your organisation and, taking account of your organisation's risk criteria and other relevant information
      15. prioritise identified risks following your organisation's procedures
      16. communicate risk information to colleagues and stakeholders to enable decisions and actions to be taken in terms of accepting or treating the risks
      17. allocate resources to enable effective risk management
      18. provide support for colleagues to integrate risk management into strategic and operational plans and activities
      19. collect information about how identified risks have been or are being dealt with, including contingency plans which have been put in place
      20. develop an organisational culture in which people are risk aware but are prepared to take acceptable risks and to make and learn from mistakes
      21. seek specialist support on risk management issues, where necessary
      22. maintain the risk management process in your organisation, identifying potential improvements and making changes where necessary
      23. follow the legal, organisational, codes of practice and policies relevant to your role in developing operational plans and managing risks
      knowledge
      1. General knowledge and understanding
      • how to engage employees and stakeholders in operational planning
      • the principles and methods of short to medium-term planning and how to develop and assign objectives which are Specific, Measurable, Achievable, Realistic and Time–bound (SMART)
      • how to analyse and manage risks by contingency planning
      • how to identify resource requirements and evaluate their availability and sustainability
      • the relevant national and international standards in risk management
      • the different types of risks and the factors which drive different types of risks
      • the key stages in the risk management process, including developing a written risk management policy and what it should cover, risk management tools, techniques and indicators
      • how to communicate the written risk management policy to colleagues and other relevant stakeholders
      • what risk criteria might cover, including the importance of seeking and taking account of the views of colleagues and stakeholders
      • the ways of identifying and clearly describing potential risks in relation to current and planned activities, the nature of the risks, the probability of occurrence and consequences
      • the types of decisions and actions that might be taken in relation to identified risks
      • why it is important and how to collect and evaluate information on how identified risks have been or are being dealt with, including contingency plans
      • the ways of developing an organisational culture in which colleagues are risk aware but are prepared to take acceptable risks in undertaking activities
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      • the current and potential competitors and collaborators in the sector, and their strategies and plans
      • the typical risks encountered in the sectors in which your organisation operates
      3. Context specific knowledge and understanding
      • your organisation's operating environment, actual and potential customer base, opportunities and current and planned organisational activities
      • the overall vision and values of your organisation and the objectives you are responsible for achieving
      • the processes for engaging with employees within your organisation to determine their needs and expectations
      • your organisation's culture in relation to risks criteria
      • the key stakeholders with an interest in risk management in your organisation
      • the written risk management policy and the risks criteria
      • the current risk profile of your organisation, prioritised risks and the decisions and actions
      • the identified potential risks, including any contingency plans in place
      • the resources available across the organisation to support risk management
      • the sources of specialist support on risk management
      • the systems in place for monitoring and reviewing the effectiveness of the risk management processes in your organisation
      behaviour
      1. Assessing
      2. Building consensus
      3. Communicating
      4. Consulting
      5. contingency planning
      6. Decision-making
      7. Delegating
      8. Evaluating
      9. Influencing
      10. information management
      11. Innovating
      12. Involving others
      13. Monitoring
      14. Persuading
      15. planning
      16. Presenting information
      17. Prioritising
      18. Reflecting
      19. reviewing
      20. risk management
      21. Setting objectives
      22. Scenario building
      23. Thinking systematically
      24. Thinking critically
      suite
      Management and Leadership
    13. Develop your knowledge, skills and competence to meet the requirements of your work
      INSML002 This standard is about developing your own knowledge, skills and competence to meet the current and future requirements of your work. You monitor trends in your professional sector and area of expertise to support your personal and career development. You identify gaps in your knowledge, skills and competence; then plan and undertake learning and development activities to improve your performance. You regularly seek feedback and action it accordingly.
      duty
      1. monitor trends and developments in your professional sector and area of expertise
      2. evaluate the impact of trends and developments on your work role
      3. assess the current and future requirements of your work role in accordance with the vision and objectives of your organisation
      4. identify gaps between the current and future requirements of your work role and your current knowledge, skills and competence.
      5. assess your own values, motivations and emotions
      6. identify your own strengths and limitations
      7. identify your learning and development needs
      8. agree a development plan which addresses identified gaps in your knowledge, skills and competence
      9. agree a development plan which supports your own career and personal goals
      10. undertake the activities agreed in your development plan using preferred learning methods
      11. seek new sources of support, when necessary
      12. access available learning and development resources to support development activities
      13. evaluate how learning and development activities have contributed to your performance
      14. request objective, specific and valid feedback on your performance from colleagues, team members and customers
      15. collate and analyse the feedback and take appropriate actions, where required
      16. update your development plan in the light of your performance, development activities undertaken and any wider changes
      17. reflect on your learning and work experiences in your continuing professional development (CPD) records
      knowledge
      1. General knowledge and understanding
      • how to evaluate the current requirements of a work role and how these requirements may evolve in the future
      • how to monitor changes, trends and developments in your professional sector
      • how to identify learning and development needs
      • how to address any identified gaps between the requirements of your work role and your current knowledge, understanding and skills
      • the key components of a personal development plan
      • the importance of taking account of your career and personal goals when planning your professional development
      • the different learning methods available and how to identify the methods of learning
      • the types of development activities that can be undertaken to address identified gaps in your knowledge, skills and competence
      • how to evaluate the extent to which development activities have contributed to your performance
      • how to update development plans in the light of your performance, any development activities and any wider changes
      • how to identify sources of feedback on your performance
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for development or maintenance of your knowledge, skills and competence
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • your responsibilities for developing knowledge, skills and competence
      • the development opportunities and learning resources in your organisation
      • your continuing professional development (CPD) records and why these need to be kept up-to-date
      • your organisation's policies and procedures for personal development
      skill
      1. Communicating
      2. Evaluating
      3. Learning
      4. Managing self
      5. Motivation of self
      6. Obtaining feedback
      7. Personal resilience
      8. Personal and professional development
      9. planning
      10. Reflecting
      11. reviewing
      12. Role modelling
      13. Self-assessment
      14. Setting objectives
      suite
      Management and Leadership
    14. Develop your organisation’s values and culture
      INSML009 This standard is about developing your organisation's values and culture. You develop your organisation's values and culture, agreeing these with colleagues, team members and stakeholders. You formulate cultural policies, programmes and systems and communicate the values across your organisation. You role-model your organisation's values in the way that you behave, encouraging colleagues to demonstrate the values in their work behaviours too. The standard also includes challenging behaviours and messages that conflict with the agreed values and reviewing the values to understand how they work in practice.
      duty
      1. engage colleagues, team members and other stakeholders in developing your organisation's values and culture in line with the organisation's vision and strategy
      2. agree values consistent with your organisation's overall vision and strategy and the needs and interests of stakeholders
      3. identify the behaviours expected of colleagues and team members aligned with its culture and values
      4. communicate the agreed values to colleagues and team members across your organisation
      5. encourage colleagues and team members to act in ways consistent both with organisational values and with their culture of origin
      6. formulate policies, programmes and systems to support the agreed values
      7. support colleagues and team members to demonstrate the values in their work
      8. demonstrate awareness of your own values, motivations and emotions
      9. identify colleagues' and team members' needs, feelings and motivations and take an active interest in their opinions
      10. role-model organisational behaviours and values to inspires colleagues and team members to show respect, helpfulness and cooperation
      11. monitor the way values are applied at work
      12. challenge behaviour and counter messages that conflict with the agreed values
      13. review your organisation's culture and redefine or reinforce values
      14. follow, and ensure others follow, legal requirements, industry regulations, organisational policies and professional codes
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and team members in your organisation and other key stakeholders in developing your organisation's values and culture
      • the concept of culture as applied to organisations
      • the importance of values in underpinning individual and organisational performance
      • the internal and external factors that influence organisational culture, including national cultures
      • the different types of organisational culture, their features and benefits
      • the relationship between organisational culture, strategy and performance
      • the principles and methods of managing culture change within organisations
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      • the types of organisational culture in your sector and their strengths and limitations
      3. Context specific knowledge and understanding
      • the cultures of your workforce and the implications of these for organisational culture
      • your organisation's vision, strategies and current organisational culture
      • the organisational values, assumptions and behaviours that are consistent and inconsistent with your vision and strategy
      • the methods for communicating values, and supporting the way they are applied in your organisation
      • the ways of dealing with messages and behaviour that conflict with agreed values and assumptions
      skill
      1. Building consensus
      2. Communicating
      3. Empathising
      4. Influencing
      5. Leading by example
      6. Managing conflict
      7. Monitoring
      8. Motivating
      9. Persuading
      10. reviewing
      11. Role-modelling
      12. Thinking strategically
      13. Valuing and supporting others
      suite
      Management and Leadership
    15. Develop your organisation’s vision, strategies and business plans
      INSML007 This standard is about developing your organisation's vision, strategies and business plans. You develop your organisation's vision and strategies by engaging with of a variety of stakeholders. You challenge opinions to generate innovative ideas and formulate a vision that aligns with organisational strategies. You communicate the vision and inspire commitment, developing strategic business plans with prioritised objectives. You also develop policies and procedures that support the implementation of business plans and methods for monitoring and evaluating success.
      duty
      1. develop your organisation's vision and strategies by engaging with the governing bodies, colleagues, strategic partners, shareholders, suppliers, customers and your community
      2. challenge opinions to encourage, generate and recognise innovative solutions
      3. formulate a vision based on an evaluation of the operating environment, the values of your organisation and the expectations of key stakeholders
      4. check that the vision aligns with your organisation's longer-term strategic goals
      5. communicate the vision to inspire stakeholders to commit to achieving it
      6. develop strategic business plans by engaging colleagues and key stakeholders
      7. establish and prioritise strategic objectives that are consistent with your organisation's vision and values
      8. identify programmes of activity capable of achieving the strategic objectives
      9. create a business plan to implement your organisation's strategic objectives
      10. evaluate potential risks and develop realistic plans to manage risks
      11. identify resource requirements and evaluate their availability both now and in the future
      12. develop policies that will guide the work of colleagues towards the achievement of the organisation's vision
      13. identify reliable measures and methods for monitoring and evaluating the plan
      14. communicate the strategic business plan to win the support and commitment of key stakeholders
      15. present ideas and arguments convincingly to engage people and create a common sense of purpose
      16. identify stakeholders' needs and interests and manage these effectively
      17. provide strategic direction and clear parameters that empower stakeholders to apply their energies and expertise creatively to achieve the vision
      18. monitor organisational performance against strategic business plans
      19. evaluate organisational performance against strategic business plans
      20. seek opportunities to improve your own performance
      21. balance risks against the benefits that may arise from taking risks
      22. review and redefine the vision, strategies and business plan to reflect changes in the operating environment
      23. follow the legal, organisational, codes of practice and policies relevant to your role when developing your organisation's vision, strategies and business plans
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and stakeholders in developing an organisation's vision, strategies and business plans
      • how to formulate an appropriate and effective vision for an organisation
      • the principles and methods of communication, and how to apply them
      • the level of strategic direction colleagues and team members require, and how to provide this direction in ways that promote energy and creativity
      • the importance of long and medium-term planning to the success of an organisation
      • the principles of strategic management and business planning, including what strategic business plans should cover
      • the importance of creativity and innovation in strategic management
      • how to identify and manage potential risks in relation to the achievement of objectives
      • how to develop strategic objectives which are SMART (Specific, Measurable, Achievable, Realistic, and Time-bound)
      • how to delegate responsibility and allocate resources to support a strategic plan
      • how to identify sustainable resources and ensure their effective use to support a strategic plan
      • how to develop measures and methods for monitoring and evaluating performance against the strategic business plan
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      • the trends and developments in your sector locally, nationally and internationally
      3. Context specific knowledge and understanding
      • the key colleagues and team members at your organisation, their roles, responsibilities, expectations, needs, competences and potential
      • your organisation's operating environment, stakeholders and their interests and expectations
      • your organisation's values, purpose and longer-term goals
      • your organisation's actual and potential customer base and their needs and expectations
      • your actual and potential competitors and collaborators, and their strategies and plans
      • the opportunities in your organisation's operating environment at local, national and international levels and your organisation's ability to respond
      • the processes for engaging with employees and their representatives within your organisation
      • the organisational sources of information that can aid monitoring and evaluation
      skill
      1. Analysing
      2. Building consensus
      3. Communicating
      4. Consulting
      5. Decision-making
      6. Delegating
      7. Evaluating
      8. Influencing
      9. Innovating
      10. Involving others
      11. Leadership
      12. Monitoring
      13. Obtaining feedback
      14. Persuading
      15. planning
      16. Presenting information
      17. Prioritising
      18. reviewing
      19. risk management
      20. Setting objectives
      21. Thinking creatively
      22. Thinking strategically
      suite
      Management and Leadership
    16. Develop, maintain and evaluate business continuity plans and arrangements
      INSML011 This standard is about developing, maintaining and evaluating business continuity plans and arrangements to ensure that organisations continue to exercise core functions in the event of a business disruption or emergency. You develop business continuity plans in collaboration with colleagues, team members and stakeholders and confirm the scope and objectives. You evaluate your organisation's structures and processes and assess alternative strategies to mitigate the effective of business disruption. You also produce a framework for business continuity management, ensuring that resources are proportionate to the potential impact. The standard includes presenting your plans and encouraging colleagues and team members to take ownership, providing training if required.
      duty
      1. develop business continuity plans and arrangements by collaborating with colleagues, team members and stakeholders
      2. confirm the required aim, scope and objectives of business continuity plans and arrangements
      3. identify key products or services and the critical activities and resources that support them
      4. evaluate the resilience of the structures and processes of the organisation and external organisations
      5. identify and assess alternative strategies to mitigate the effects of business disruption or emergencies
      6. develop business continuity plans and arrangements that can mitigate the effects of business disruption or emergencies
      7. produce a framework for business continuity management, co-ordination and control
      8. develop procedures for determining when the business continuity plan must be invoked
      9. define roles and responsibilities of colleagues and team members involved in business continuity management, co-ordination and control
      10. outline prioritisation of organisational processes or services
      11. develop procedures for activating response arrangements
      12. agree provision of resources to support business continuity plans
      13. provide resilient information and communications systems
      14. check that the resources committed to business continuity management are proportionate to the potential impact of business disruption or emergencies
      15. present business continuity plans and arrangements to colleagues, team members and stakeholders to promote understanding
      16. establish the ownership of business continuity plans and arrangements within different business units
      17. communicate business continuity plans and arrangements to colleagues, team members and other stakeholders
      18. arrange training for colleagues and team members
      19. provide exercises to validate and practice business continuity plans and arrangements
      20. review business continuity plans systematically in response to organisational changes, changes to the potential impact of disruption or emergencies and lessons identified from incidents and exercises
      knowledge
      how to engage colleagues, team members and stakeholders in developing business continuity plans and arrangements the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out how to confirm the aim, scope and objectives of business continuity plans and arrangements the importance of involving stakeholders in the business continuity planning process and recognising their requirements and expectations the potential impact of disruption or emergencies on the organisation how to analyse the impact of disruptions or emergencies on the business the local arrangements for managing emergencies how to develop a framework including the procedures for determining when the business continuity plan must be invoked, the roles and responsibilities of key people in the organisation, prioritisation of organisational processes or services the procedures for activating response arrangements, provision of resources (e.g. people, premises, technology, equipment) how to provide resilient information and communications systems how to identify aspects of business continuity planning which can be addressed by training how to plan for provision of resources in the event of a business disruption or emergency the information needs following a business disruption or emergency how to identify critical and non-critical functions of the organisation the organisation's structure, governance and business processes the organisation's priorities for processes or service delivery the methods of raising awareness of business continuity plans and arrangements the importance of obtaining ownership of plans and arrangements at the appropriate level the importance of developing a business continuity management culture within an organisation how and why business continuity plans must be systematically reviewed
      skill
      1. Analysing
      2. Communicating
      3. Consulting
      4. Evaluating
      5. Influencing
      6. Leadership
      7. Negotiating
      8. Networking
      9. planning
      10. Presenting information
      11. Prioritising
      12. Problem solving
      13. reporting
      14. Thinking strategically
      suite
      Management and Leadership
    17. Ensure compliance with legal, regulatory, ethical and social requirements
      INSML013 This standard is about ensuring compliance with your organisation's legal, regulatory, ethical and social requirements. You monitor your organisation's compliance with specified requirements and the impact, developing policies and procedures to support the process. You also emphasise the importance of putting policies into practice and provide support for colleagues. You identify risks, hazards and ethical concerns, taking action to rectify any breaches in compliance and avoid them being repeated. The standard also includes providing information to support compliance and reporting to stakeholders.
      duty
      1. monitor national and international legal, regulatory, ethical and social requirements and the effect they have on your organisation
      2. evaluate what will happen if you do not meet national and international legal, regulatory, ethical and social requirements
      3. develop policies and procedures to make sure your organisation meets all requirements
      4. check that colleagues understand organisational policies and procedures and the importance of putting them into practice
      5. monitor the way policies and procedures are put into practice and provide support
      6. support colleagues or team members to report any concerns about not meeting the requirements
      7. identify potential risks and hazards
      8. identify and raise ethical concerns with colleagues and decision-makers
      9. identify and correct failures to meet the requirements
      10. identify reasons for not meeting requirements
      11. encourage others to share information and knowledge within the constraints of confidentiality
      12. adjust policies and procedures to reduce the likelihood of failures in the future
      13. implement difficult or unpopular decisions when necessary to ensure compliance
      14. provide full reports about any failures to meet the requirements to key stakeholders
      15. provide information and knowledge to support compliance with legal, regulatory, ethical and social requirements
      knowledge
      1. General knowledge and understanding
      • the importance of having an ethical and value-based approach to governance and how to put this into practice
      • the legal requirements governing the running of organisations
      • the current and emerging social attitudes to management and leadership practice and the importance of being sensitive to these
      • the ways in which other organisations deal with current and emerging social concerns and expectations
      • how to identify potential risks and hazards related to legal, regulatory, ethical and social requirements
      • the ways that ethical concerns can be identified and raised
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out (national and international)
      • the current and emerging social concerns and expectations within your sector
      3. Context specific knowledge and understanding
      • the organisation's culture and values and the effect these have on corporate governance
      • the organisational policies and procedures that support colleagues to meet the requirements specified
      • the support available to enable colleagues to report concerns about not meeting requirements
      • the processes for maintaining policies and procedures and the colleagues involved
      • the importance of making sure that policies and procedures continue to be effective
      • the different ways that colleagues or team members may not meet the requirements and the risks of these happening
      • the organisational procedures for dealing with colleagues who do not meet the requirements, and how these are reported
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Decision-making
      5. information management
      6. Involving others
      7. Leadership
      8. Monitoring
      9. Motivating
      10. Presenting information
      11. Providing feedback
      12. reporting
      13. risk management
      14. Valuing and supporting members of staff
      suite
      Management and Leadership
    18. Evaluate your organisation’s operating environment
      INSML006 This standard is about evaluating your organisation's operating environment. You engage with colleagues, team members and stakeholders to support the evaluation. You also monitor political, economic, social, technological, legal and environmental trends and developments in addition to the needs of customers to evaluate the impact on your organisation. You benchmark performance against comparable organisations and consider the ability of your organisation to respond to opportunities and threats. In addition, you develop and maintain systems to manage knowledge and expertise in accordance with organisational policies, legal requirements and codes of practice.
      duty
      1. engage your colleagues and team members to support evaluation of your organisation's operating environment
      2. engage stakeholders to support evaluation of your organisation's operating environment
      3. monitor political, economic, social, technological, legal and environmental trends and developments and evaluate their impact on your organisation
      4. monitor needs, behaviours and expectations of existing and potential customers and evaluate their impact on your organisation
      5. monitor the activities of existing and potential competitors and collaborators and evaluate their impact on your organisation
      6. monitor and evaluate the impact of trends and developments within your organisation
      7. benchmark your organisation's performance and practices with comparable organisations nationally and internationally, where appropriate
      8. compare the strengths and weaknesses of your organisation to respond to opportunities and threats in existing and future work
      9. assess the implications or consequences of future scenarios
      10. specify the assumptions made and risks involved to understand future scenarios
      11. organise information and knowledge in a way that supports the strategic planning and decision-making
      12. structure information to facilitate organisational knowledge management
      13. develop systems to gather information and knowledge within agreed timescales and ethics
      14. maintain systems to manage information and knowledge
      15. identify the internal and external political factors that impact on your organisation's operating environment
      16. identify systemic issues and mitigate their impact on organisational performance
      17. assess future scenarios based on the analysis of trends and developments
      18. explore and assess the range of future scenarios within the environment in which your organisation operates
      19. follow the legal, organisational, codes of practice and policies relevant to your role when evaluating your organisation's operating environment
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and other stakeholders in evaluating your organisation's operating environment
      • the sources of information on customers and competitors and how to use them
      • how to measure and review your organisational performance
      • how to analyse organisational culture and the impact this has on performance
      • how to carry out benchmarking to identify good practice in relation to an organisation's performance and practices
      • how to undertake a strengths, weaknesses, opportunities and threats (SWOT) analysis
      • how to undertake an analysis of the political, economic, social, technological, legal and environmental (PESTLE) factors in the external environment
      • how to analyse stakeholder interests
      • how to build future scenarios and assess their implications
      2. Industry and sector specific knowledge and understanding
      • the sources of information on trends and developments in your sector, including those at a global level and how to access these
      • the current and emerging trends and developments in your sector internationally, nationally and locally
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • your organisation's structure and culture
      • your organisation's performance and the factors that influence this
      • the factors in the international, national and local market in which your organisation operates
      • your organisation's existing and potential customer base on the market
      • the needs and expectations of your existing and potential customers and other stakeholders
      • your organisation's actual and potential competitors, including their activities and relative performance levels
      • your organisation's actual and potential partners, including their activities and relative performance levels
      skill
      1. Analysing
      2. benchmarking
      3. Communicating
      4. Consulting
      5. Customer focused
      6. Decision-making
      7. Evaluating
      8. information management
      9. Monitoring
      10. Networking
      11. planning
      12. Presenting information
      13. reporting
      14. reviewing
      15. Managing risks
      16. Scenario building
      17. Thinking critically
      18. Thinking strategically
      19. Thinking systematically
      suite
      Management and Leadership
    19. Follow your organisation’s disciplinary and grievance procedures
      INSML023 This standard is about following your organisation's disciplinary and grievance procedures in response to misconduct or unsatisfactory performance of team members and their complaints. You inform your team about the standards of performance, conduct what is expected of them, and your organisation's disciplinary and grievance procedures. You ask colleagues, human resources and legal specialists for support when required. You investigate misconduct and unsatisfactory performance to establish the facts, resolving cases informally when they are minor. You respond to grievances by investigating them further and resolving them. The standard includes using your organisation's formal procedures to resolve serious grievances and disciplinary cases. You also maintain records in accordance with your organisation's and legal requirements.
      duty
      1. inform employees about the standards of conduct and performance expected of them
      2. identify your organisation's procedures for dealing with misconduct or unsatisfactory performance
      3. seek support from colleagues, human resources or legal specialists on implementing disciplinary and grievance procedures when required
      4. investigate and establish the facts relating to team members misconduct or unsatisfactory performance
      5. resolve cases of minor misconduct or unsatisfactory performance informally
      6. follow your organisation's formal disciplinary procedure in serious cases of misconduct or unsatisfactory performance
      7. share your organisation's procedure for raising grievances with your team
      8. identify potential grievances and take preventative measures to resolve issues where possible
      9. recognise the role of employee representatives such as trade unions and ensure that they are included in the process
      10. use an informal approach to resolve employee concerns, problems and complaints where possible
      11. follow your organisation's formal grievance procedures if an employee raises a grievance in writing
      12. maintain records related to disciplinary and the grievance processes and store these confidentially in line with organisational procedures
      13. evaluate your organisation's disciplinary and grievance procedures to identify improvements
      14. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      knowledge
      1. General knowledge and understanding
      • the importance of informing employees about the standards of conduct and performance expected, and the current procedure for raising grievances
      • how to carry out investigations to establish facts relating to any misconduct or unsatisfactory performance, and grievances
      • the informal approaches to dealing with cases of minor misconduct or unsatisfactory performance, and concerns, problems or complaints raised with you, and when this type of approach is likely to resolve the situation effectively
      • the differences between misconduct, gross misconduct and unsatisfactory performance, and how each should be handled
      • the importance of following your organisation's formal disciplinary and grievance procedures in serious cases of misconduct or unsatisfactory performance, and grievances
      • the importance of recognising the role of employee representatives such as trade unions and ensuring they are included in the process
      • how to conduct a formal meeting with an employee to discuss their grievance, misconduct or unsatisfactory performance
      • how to gather feedback about disciplinary and grievance procedures to evaluate them and make recommendations for improvements
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      • the industry and sector requirements for supporting employees to improve their performance
      3. Context specific knowledge and understanding
      • your organisation's standards of conduct and performance expected of employees and the procedures for dealing with misconduct or unsatisfactory performance
      • your organisation's procedure for dealing with grievances
      • your knowledge, skills and competence and the sources of advice, guidance and support available from colleagues, human resources or legal specialists
      • your organisation's requirements for keeping records throughout disciplinary and grievance processes and how store these in line with legislation and procedure
      skill
      1. Acting assertively
      2. Assessing
      3. Communicating
      4. Decision-making
      5. Empathising
      6. information management
      7. Interviewing
      8. Monitoring
      9. Presenting information
      10. Providing feedback
      11. Questioning
      12. reporting
      13. reviewing
      suite
      Management and Leadership
    20. Identify and evaluate opportunities for innovation and improvement
      INSML015 This standard is about identifying and evaluating opportunities for innovation and improvement. You collaborate with colleagues and team members to identify opportunities to develop new and existing products or services, markets or processes. The standard covers monitoring trends and developments, including benchmarking your organisation against other comparable organisations. You understand how the organisational culture impacts on innovation. You evaluate potential innovations and improvements against agreed criteria, presenting findings to stakeholders. You also take action to defend intellectual property rights when required.
      duty
      1. identify opportunities for innovation and improvement through collaboration with colleagues and team members
      2. identify potential new ideas in collaboration with external experts and other organisations
      3. monitor trends and developments in your organisation's operating environment
      4. monitor the performance of your organisation's products, services and processes
      5. benchmark your organisation's products and services with comparable organisations
      6. develop potential new products, services, markets, or processes
      7. manage improvements to existing products, services and processes
      8. encourage, generate and recognise imaginative and innovative solutions from colleagues and team members
      9. agree clear criteria for evaluating potential innovations and improvements with key stakeholders
      10. gather sufficient, valid information to allow potential innovations and improvements to be evaluated
      11. gather, store and retrieve information within the budget and timescales agreed
      12. evaluate potential innovations and improvements against agreed criteria
      13. present your evaluation findings to key stakeholders to help them appreciate the potential value of innovations and improvements
      14. communicate your evaluation to colleagues and team members to reinforce their commitment to seek opportunities for innovation and improvement
      15. defend the intellectual property rights of innovations by acting, where required
      16. follow the legal, organisational, codes of practice and policies relevant to your role when identifying and evaluating opportunities for innovation and improvement
      knowledge
      1. General knowledge and understanding
      • how to engage employees and stakeholders in identifying and evaluating opportunities for innovation and improvement
      • how organisational culture impacts on innovation
      • the principles of monitoring and the methods, tools and techniques that can be used
      • the principles of benchmarking, and the methods, tools and techniques that support this
      • the range of change management methodologies, tools and techniques available
      • how to develop and gain consensus on criteria for evaluating potential innovations and improvements
      • how to gather and validate information to evaluate potential innovations and improvements against criteria
      • innovation principles, methods, tools and techniques and how to protect the intellectual property rights
      • how to evaluate potential innovations and improvements and present finding to stakeholders
      2. Industry and sector specific knowledge and understanding
      • the current and emerging trends and developments in your sector
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • the colleagues and team members within your area of work, their roles, responsibilities, competences and potential
      • the political, economic, social, technological, legal and environmental factors that affect your organisation
      • the external experts and other organisations with which you may collaborate to generate and develop ideas
      • your organisation's operating environment, business processes, markets, products and services
      • your organisation's stakeholders, their interests and expectations
      • the change management approaches used in your organisation
      skill
      1. Analysing
      2. Assessing
      3. benchmarking
      4. Building consensus
      5. Communicating
      6. Consulting
      7. Empowering
      8. Evaluating
      9. Forecasting
      10. information management
      11. Innovating
      12. Involving others
      13. Monitoring
      14. Networking
      15. Presenting information
      16. Scenario building
      17. Thinking creatively
      18. Valuing and supporting members of staff
      suite
      Management and Leadership
    21. Identify and justify requirements for financial resources
      INSML035 This standard is about identifying and justifying the financial resources required for achieving organisational objectives. You identify financial resource requirements, justifying them in accordance with the objectives set. You estimate costs of activities and overheads for the method you have selected. You prepare a business case including methods, timescale, costs, risks and evaluation arrangements and seek approval from decision-makers. The standard also includes providing alternative options when required and seek feedback on your presentation of the business case to improve future proposals.
      duty
      1. confirm the organisational objectives to be achieved
      2. identify and justify requirements for financial resources by engaging with stakeholders
      3. identify methods of achieving objectives
      4. evaluate the effectiveness and efficiency of methods to select the optimal method
      5. estimate the costs of the activities and overheads required to achieve objectives by the optimal method
      6. prepare the business case for your requirements for financial resources, specifying objectives and the benefits of achieving these objectives
      7. outline the proposed method, timescales for activities and costs involved in your business case
      8. perform cost benefit analysis
      9. specify the assumptions made, the risks and how these will be managed in your business case
      10. outline evaluation arrangements
      11. provide any alternative options considered but rejected as sub-optimal to stakeholders
      12. prepare alternative options for achieving objectives, in case your budget requirements are not approved
      13. present your business case to budget decision-makers, providing any further information or rationale required
      14. defend your business case, engaging the support of stakeholders and decision-makers
      15. seek approval for alternative options when your original business case for budget requirements is not accepted
      16. obtain feedback on your presentation of the business case from decision-makers to help improve future proposals
      17. communicate the decision on your budget requirements to stakeholders, explaining the reasons for any changes or alternative options adopted
      18. follow the legal, organisational, codes of practice and policies relevant to your role when identifying and justify requirements for financial resources
      knowledge
      1. General knowledge and understanding
      • how to engage stakeholders in identifying and justifying requirements for financial resources
      • the financial resource planning principles and methods available and how to apply them
      • how to identify and select optimal methods for achieving objectives
      • how to calculate fixed and variable costs of activities
      • the importance of cost-benefit analysis techniques and how to use them
      • the different decision-making techniques available and how to select and apply them
      • what a business case should cover and how to develop convincing arguments for what you are proposing
      • how to present and argue a business case
      • the importance of identifying assumptions made
      • how to identify and manage risks
      • the different negotiation techniques that can be used and how to apply them
      • the importance of developing alternative solutions as fallback positions
      • the importance of obtaining feedback on your presentation of the business case and how to use this feedback to improve future proposals
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role when identifying and justify requirements for financial resources
      3. Context specific knowledge and understanding
      • your organisation's stakeholders and their interests and strategic objectives
      • the objectives you are responsible for achieving
      • the roles and employees with budgetary responsibility in your organisation
      skill
      1. Acting assertively
      2. Analysing
      3. Communicating
      4. Decision-making
      5. Evaluating
      6. Involving colleagues
      7. Negotiating
      8. Obtaining feedback
      9. Persuading
      10. Presenting information
      11. Problem solving
      12. Providing feedback
      13. Reflecting
      14. reporting
      15. risk management
      suite
      Management and Leadership
    22. Implement and evaluate change
      INSML017 This standard is about implementing and evaluating change. You change processes, systems, structures, roles or cultures by engaging with employees and other stakeholders. You delegate responsibilities, supporting and training your team. You monitor change progress against plans, maintain business continuity and assess the impact of the changes. You understand the increased need to be agile to manage risks or a crisis. You also identify the benefits or disadvantages resulting from the change. The standard includes evaluating change implementation, learning the lessons from the change process itself and communicating finding to stakeholders.
      duty
      1. engage employees and other stakeholders in implementing changes
      2. initiate your organisation's plans for change in line with agreed timescales and available resources
      3. delegate responsibilities to colleagues in line with your plans
      4. provide support and encouragement to colleagues implementing changes
      5. arrange training and support for colleagues impacted by changes
      6. implement your organisation's agreed contingency plans when required
      7. take contingency actions in the event of risks or situations of crisis
      8. identify, evaluate and resolve any problems or obstacles that arise
      9. maintain the continuity of business activities during periods of change
      10. monitor progress against your plans and take action in response to any significant variances
      11. communicate progress and provide opportunities for people to give feedback
      12. provide recognition for colleagues and teams who achieve results
      13. check that change management meets the requirements of your organisation
      14. engage employees and other stakeholders in evaluating changes
      15. evaluate the change process against the success criteria agreed with stakeholders
      16. establish the reasons for any failure to meet the success criteria in full
      17. assess the impact on those involved in the changes
      18. identify any unanticipated benefits or disadvantages arising from the change and the reasons for these
      19. review the change process, including any deviations from original plans
      20. identify the lessons to be learned for future changes
      21. calculate the net value of the change and determine whether it meets the expectations of stakeholders
      22. communicate the findings of your evaluation to stakeholders with recommendations for any further changes required
      23. the legal, organisational, codes of practice and policies relevant to your role and implementing and evaluating changes
      knowledge
      1. General knowledge and understanding
      • how to engage employees and stakeholders in implementing change
      • the main models and methods for managing change effectively, and their strengths and weaknesses
      • the theories of teams, including team-building techniques and how to apply them
      • the types of support and training the colleagues may need to implement and respond to changes
      • how to assess the risks and benefits associated with strategies and plans
      • how to make critical decisions during change implementation
      • the obstacles to change, and the techniques that remove them
      • the different stakeholder expectations and how they influence the process
      • the principles and methods of effective communication and how to apply them
      • how to analyse change processes to identify the causes of success or failure and unanticipated benefits or disadvantages
      • the range of digital technologies required for implementation of change
      • the tools and techniques for evaluation and management of impact of change
      • how to identify lessons to be learned and applied to future change processes
      • how to calculate net value of changes
      • how to formulate and present recommendations
      2. Industry and sector specific knowledge and understanding
      • your organisation's current position in its sector and operating environment, compared with its main competitors, relevant to change programmes
      • the range of information sources that are relevant to the sector in which your organisation operates
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • the individuals within your area of work, their roles, responsibilities, competences and potential
      • your organisation's culture, the vision for the future, the reasons for change, the risks and expected benefits
      • your organisation's change plans that have been agreed, how to access them, and the business-critical activities and interdependencies that you are responsible for
      • the factors that need to be changed, and the associated priorities and reasons
      • the importance of being agile in the events of risks or crisis
      • your organisation's communication channels, both formal and informal
      • the change management frameworks and methods used in your organisation
      • your organisation's stakeholders, their interests and expectations
      skill
      1. Analysing
      2. Assessing risks
      3. Being agile in managing risks or crisis
      4. Communicating
      5. contingency planning
      6. Decision-making
      7. Delegating
      8. Evaluating
      9. Influencing
      10. information management
      11. Involving others
      12. Managing conflict
      13. Monitoring
      14. Motivating
      15. Negotiating
      16. Obtaining feedback
      17. Persuading
      18. planning
      19. Presenting information
      20. Problem solving
      21. Reflecting
      22. reviewing
      23. risk management
      24. Stress management
      25. Team building
      26. time management
      27. Valuing and supporting members of staff
      suite
      Management and Leadership
    23. Implement and evaluate strategic and operational business plans
      INSML043 This standard is about implementing and evaluating business plans. You put strategic and operational business plans into action by engaging and delegating work to colleagues, monitoring progress and adjusting plans, when necessary. You also evaluate the extent to which strategic and operational objectives have been achieved, learning lessons, celebrating success and recognising employees' contributions.
      duty
      1. communicate your strategic business plan to colleagues and key stakeholders to engage their understanding and support
      2. delegate responsibilities for achieving strategic objectives to individuals and gain their commitment to achieving them
      3. evaluate risks to the achievement of strategic objectives and take action to mitigate risks
      4. demonstrate your personal commitment by leading the achievement of key strategic objectives
      5. review the strategic business plan at regular intervals, considering significant changes in the operating environment to ensure it can deliver the organisation's objectives within agreed timescales
      6. communicate operational plans to gain the understanding and support of colleagues and key stakeholders
      7. delegate responsibilities for achieving operational objectives to individuals and gain their commitment to achieving them
      8. provide the resources required to achieve the objectives in your strategic and operational plans
      9. hold employees to account for the achievement of the strategic and operational objectives delegated to them
      10. use agreed methods and measures to monitor implementation of your business plans
      11. provide advice, guidance and support towards achieving strategic and operational objectives, when required
      12. apply indicators and methods for monitoring progress against your business plans at agreed intervals
      13. evaluate variances from your business plans and the reasons for significant variances
      14. ask colleagues to explain variances and propose action to address significant variances
      15. adjust your business plans or the deployment of employees and resources to take account of significant variances, availability of employees and resources, or changes in your organisation's operating environment
      16. inform colleagues of adjustments to your plans and help them make changes to their own plans
      17. evaluate the implementation of your business plans to make recommendations that identify good practice and areas for improvement
      18. evaluate and agree with colleagues and key stakeholders the extent to which the objectives in your strategic and operational business plans have been achieved
      19. celebrate the achievement of strategic and operational objectives and recognise the contributions of those involved
      20. analyse the reasons for any shortfalls in the achievement of strategic and operational objectives to inform the development and implementation of future business plans
      21. follow the legal, organisational, codes of practice and policies relevant to implementing and evaluating business plans
      knowledge
      1. General knowledge and understanding
      • the principles and methods of strategic, operational management and business planning
      • how to consult with colleagues and other stakeholders
      • the importance of communicating business plans to employees and how to check their understanding of what is required
      • the principles and methods of delegation
      • how to hold employees to account for the achievement of objectives
      • how to assess and manage risk
      • the importance of demonstrating your personal commitment to business plans and how to do so
      • how to use resources effectively to achieve objectives
      • how to further develop and adjust the plan in the light of variances, including redeployment of employees and resources to implement the plan
      • how to monitor and review implementation of and performance against strategic and operational plans
      • the indicators and methods for measuring progress against plan and evaluating the implementation of plans
      • how to evaluate the implementation of business plans to identify and share the lessons learned
      2. Industry and sector specific knowledge and understanding
      • the trends and developments in your industry and sector at local, national and international levels
      • the legal, organisational, codes of practice and policies relevant to implementing and evaluating business plans
      3. Context specific knowledge and understanding
      • your organisation's vision, structure, strategy, culture, key stakeholders, communication and business processes
      • the customer feedback, financial and other management information that informs business planning in your organisation
      • the employees and resources available to achieve your organisation's strategic objectives
      • the trends and developments in your organisation's operating environment
      • the threats to achieving your organisation's vision and strategy
      • the ways of celebrating the achievement of your organisation's strategic objectives
      • the sources of information you can use to monitor and evaluate plans and the procedures for reporting and making recommendations
      skill
      1. Analysing
      2. Communicating
      3. Consulting
      4. Delegating
      5. Evaluating
      6. Influencing
      7. Innovating
      8. Involving colleagues
      9. Leadership
      10. Leading by example
      11. Monitoring
      12. Networking
      13. Persuading
      14. planning
      15. Presenting information
      16. Prioritising
      17. Problem solving
      18. Providing feedback
      19. Reflecting
      20. reviewing
      21. risk management
      22. Setting objectives
      23. Thinking strategically
      suite
      Management and Leadership
    24. Lead meetings to achieve objectives
      INSML034 This standard is about leading meetings to achieve objectives. The meetings may be to solve problems, take decisions, consult with colleagues or to exchange information and knowledge. You determine the purpose of meetings, prepare to lead them and invite participants to attend. You confirm why meetings are important and brief individual participants to contribute when required. To conduct the meetings, you use the relevant technologies or digital tools for face-to-face or remote meetings. During meetings, you encourage everyone to participate and re-focus attention when required. You are also flexible in changing agenda items and timings to ensure that objectives are met. The standard includes summarising discussions and allocating actions to participates that are circulated afterwards.
      duty
      1. establish the purpose and objectives of meetings
      2. prepare to lead meetings and identify who needs to participate
      3. use the relevant tools and technologies for conducting the meeting face-to-face or remotely
      4. invite participants, giving them sufficient notice to enable them to attend
      5. state the importance of the meeting, the role participants will be expected to play
      6. circulate information in advance to enable participants to review and prepare
      7. consult with relevant colleagues and prepare to represent their interests and opinions
      8. brief participants on the content and purpose of meetings and their roles, when required
      9. set time for meetings to begin and end and allocate time for each agenda item
      10. check that all participants understand why they are present and what is expected of them
      11. clarify specific objectives at the beginning of each agenda item
      12. present information at meetings to develop the understanding of other participants
      13. present your opinions and the interests of those you are representing persuasively, providing evidence to support your case, where required
      14. encourage all participants to make contributions from their perspectives, whilst acknowledging and building on their contributions
      15. re-focus attention on the objectives of the meetings when unhelpful comments and digressions occur
      16. identify any issues emerging from discussions which impact on your area of responsibility
      17. propose and evaluate possible solutions which meet the needs of your area of responsibility, other teams and your organisation
      18. acknowledge and constructively discuss information and opinions provided by your colleagues
      19. clarify decisions taken on the various agenda items, where necessary
      20. manage time flexibly, giving more time to agenda items, if necessary, whilst ensuring key objectives are met
      21. inform participants of changes in meeting agendas when these happen
      22. summarise discussions at key points during meetings
      23. allocate action points to participants at the end of each agenda item
      24. take decisions within the meeting's authority, remit or terms of reference
      25. observe any formal procedures or standing orders that apply to the meeting in accordance with your organisation's requirements
      26. check that decisions and action points are recorded and communicated to participants
      27. evaluate whether the purpose and objectives of the meetings have been achieved
      28. identify how future meetings could be improved
      29. follow the legal, organisational, codes of practice and policies relevant to your role when leading meetings to achieve objectives
      knowledge
      1. General knowledge and understanding
      • the importance of briefing yourself on the purpose, objectives and agenda of the meeting
      • how to identify relevant information for meetings and clarify your opinions on the various agenda items
      • the importance of consulting relevant colleagues in your area of responsibility, and how to develop your understanding to be able to represent their interests and opinions
      • the importance of circulating information in advance and briefing participants individually on the content and purpose of the meeting and their roles
      • how to inform participants of the role they will be expected to play, the preparation they need to do and the objectives of the meeting
      • the time for meetings to begin and end and duration for each agenda item
      • the importance of confirming a meeting is the best way to achieve objectives
      • the importance of preparing how you will lead the meeting and how to do so
      • how to identify who needs to participate in the meeting and the inputs you require from them
      • the importance of inviting participants, giving them sufficient notice to enable them to attend and contribute to the agenda
      • how to identify the information that participants require in advance of meetings
      • the importance of presenting relevant information and opinions during the meetings and how to do so
      • the ways to identify and articulate any issues and problems emerging from discussions, and how to contribute to resolving them
      • how to present your opinions and the interests of those you are representing persuasively and why this is important
      • the importance of stating the purpose of the meeting at the start and checking that all participants understand why they are present and what is expected of them
      • how to clarify specific objectives at the beginning of each agenda item and the impact this has
      • the ways to encourage all participants to make clear, concise and constructive contributions from their perspectives, whilst acknowledging and building on the contributions of other participants
      • how to discourage unhelpful comments and digressions, and refocus attention on the objectives of meetings
      • how to manage time flexibly, giving more time to agenda items, if necessary, whilst ensuring the key objectives are met and participants are kept informed of changes in agendas
      • the importance of summarising the discussion at key points and allocating action points to participants at the end of each agenda item and how to do so
      • how to take decisions within a meeting's authority, remit or terms of reference and how to refer decisions to colleagues when required
      • the importance of checking that decisions and action points are accurately recorded and promptly communicated to participants
      • how to evaluate whether the purpose and objectives of meetings have been achieved and how future meetings could be made more effective
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for leading meetings
      • the legal, organisational, codes of practice and policies relevant to your role when leading meetings to achieve objectives
      3. Context specific knowledge and understanding
      • the colleagues who need to participate in meetings and the roles they will be expected to play
      • the tools and technologies for conducting the meeting face-to-face or remotely
      • the types and sources of information required in advance of meetings
      • the meeting's authority, remit or terms of reference and any formal procedures or standing orders that apply to the meeting
      skill
      1. Building consensus
      2. Communicating
      3. Consulting
      4. Decision-making
      5. information management
      6. Involving colleagues
      7. Leadership
      8. Obtaining feedback
      9. planning
      10. Presenting information
      11. Providing feedback
      12. Setting objectives
      13. time management
      suite
      Management and Leadership
    25. Lead your organisation
      INSML004 This standard is about leading your organisation. You provide direction to colleagues and team members in your organisation by communicating and reinforcing your organisation's purpose, values and vision. You engage with external stakeholders and consider how your organisation impacts the environment, local community and society. You empower, inspire, motivate and support colleagues, team members to achieve your organisation's purpose and vision, reinforcing your organisation's values to build trust. You shadow other leaders and their style, regularly seek feedback on your performance and action it accordingly.
      duty
      1. define your organisation's direction by engaging with colleagues, team members and other stakeholders
      2. assess and analyse current trends, opportunities and risks to your organisation
      3. present the outcomes of your analysis to senior management representatives
      4. facilitate discussions with senior management to secure commitment and expertise to achieving results
      5. communicate and reinforce your organisation's purpose, values and vision across the organisation
      6. communicate your organisation's purpose, values and vision to external stakeholders
      7. evaluate the impact of your organisation on the environment, the local community and society
      8. identify the benefits of your organisation's impact on the environment, local community and society
      9. develop organisational plans that support your organisation's purpose, values and vision
      10. identify specific details that are critical to achieving the results
      11. develop methods of managing organisational difficulties and challenges
      12. develop a range of leadership styles and apply them when leading and managing different stakeholders and situations
      13. identify and evaluate colleagues' and stakeholder's needs and motivations
      14. provide support to help colleagues achieve their objectives
      15. protect your colleagues and team members from negative impacts
      16. recognise individual and team successes and achievements
      17. encourage colleagues to take responsibility for decision making and their own development needs
      18. provide individual and team support, advice and guidance when required, especially during periods of setback and change
      19. motivate colleagues, team members and stakeholders to present their own ideas
      20. empower colleagues and team members to develop their own ways of working within agreed boundaries
      21. encourage colleagues to take the lead when they have the relevant knowledge and expertise
      22. follow other peer leaders and learn from their professional expertise and leadership styles
      23. develop and maintain trust and support across the organisation and stakeholders
      24. create your organisation's culture that encourages creativity and innovation through role-modelling
      25. request regular feedback on your performance
      26. analyse feedback to plan and implement personal performance improvements
      27. monitor activity progress in different areas or departments of your organisation
      knowledge
      1. General knowledge and understanding
      • how to engage people within your organisation and other key stakeholders in defining your organisation's direction and committing their energies and expertise to achieving its results
      • the differences between managing and leading
      • how to develop a compelling vision for an organisation
      • how to assess critically current trends, risks and opportunities to your organisation
      • the importance of and what is meant by organisational values
      • how to measure the impact of your organisation on the environment, the local community and society
      • the ways of ensuring that organisational plans support the organisation's purpose, values and vision
      • how to select and successfully apply different methods and techniques for communicating with people across an organisation
      • the types of challenges and difficulties that may arise and ways of identifying and addressing them
      • the different theories, models and styles of leadership and the effect that they can have on organisations
      • how to select and apply leadership styles to different individuals and situations
      • the different methods and techniques for motivating, empowering, rewarding, influencing and persuading colleagues and how to apply them
      • the different types of organisational culture that encourage and recognise creativity and innovation
      • how to recognise and develop the leadership capability of colleagues and follow their lead
      • the sources of feedback on your leadership performance and how to analyse it
      2. Industry and sector specific knowledge and understanding
      • the range of leadership styles in the industry and sector
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • the key colleagues and team members within your organisation, their roles, responsibilities, competences and potential
      • your own values, motivations, aspirations and emotions and the effect these have on your own actions and others
      • your own strengths and limitations in your role of leadership or management
      • the strengths, limitations and potential of colleagues and team members
      • your own role, responsibilities and level of authority
      • the purpose, values, vision and plans for your organisation
      • the leadership culture and capability of your organisation
      • the types of support and advice required and how to respond to these
      • the range of stakeholders you may need to communicate and work with
      skill
      1. Communicating
      2. Consulting
      3. Decision-making
      4. Empowering
      5. Evaluating
      6. Following
      7. Influencing
      8. Inspiring
      9. Managing conflict
      10. Monitoring
      11. Motivating
      12. Obtaining feedback
      13. Persuading
      14. planning
      15. Presenting information
      16. Prioritising
      17. Problem solving
      18. Providing feedback
      19. Role-modelling
      20. Setting objectives
      21. Supporting
      22. Thinking strategically
      23. Valuing differences
      suite
      Management and Leadership
    26. Manage and quality assure work in your team
      INSML025 This standard is about managing and quality assuring work in your team. You plan how objectives will be achieved by considering existing workloads and the skills and experience that your team members have. You agree individual objectives and the quality of work required, checking that employees are committed to achieving them. You also provide resources, support and feedback to maintain and improve performance. The standard includes reviewing plans and communicating changes to those affected when required. You monitor work outputs against your organisation's quality standards and motivate your team, recognising their achievement of objectives. This standard also covers resolution of issues, disagreements or conflicts as part of managing the team.
      duty
      1. communicate the standards of work and behaviours expected from team members
      2. help team members understand how the roles of different team members interface, complement and support each other
      3. plan how overall objectives can be achieved, identifying any priorities or priority activities
      4. review employees' existing workloads to make the best use of the available resources
      5. delegate responsibilities to employees on a fair basis taking account of their skills, knowledge and competence, backgrounds and experience
      6. identify opportunities for employees' development
      7. agree smart (specific, measurable, agreed, realistic and time-bound) objectives with employees, including the standard of performance expected
      8. agree with employees how and when progress towards, and achievement of, objectives will be monitored, reviewed and evaluated
      9. check that employees are committed to achieving their objectives and understand their unique contribution to team and organisational objectives
      10. discuss and agree effective methods for achieving individual objectives and the resources, support and supervision required
      11. provide employees with the resources, support and supervision agreed
      12. monitor progress against objectives and evaluate performance against the standard expected at agreed times
      13. provide employees with constructive feedback to maintain and improve their performance
      14. identify any unsatisfactory performance, discuss the causes and agree ways of improving performance with the employees concerned
      15. recognise successful achievement of objectives in line with your organisation's policy
      16. review plans, responsibilities and objectives as agreed and following any significant changes to organisational plans and objectives
      17. communicate plans, responsibilities and objectives and any changes to those affected
      18. check the quality of team members work outputs against the standard of performance expected
      19. motivate team members to complete their allocated work on time and to the quality standard required
      20. provide additional support and resources team members require to complete their work on time and to the quality standard required
      21. motivate team members to maintain and continuously improve their performance
      22. use information collected on the performance of team members in formal appraisals of performance
      23. identify potential conflicts between team members and take preventative action to avoid these
      24. encourage team members to resolve their own problems and conflicts amongst themselves
      25. manage conflicts when the team members concerned are not able to resolve the conflicts themselves
      26. acknowledge and show respect for team members' emotions regarding the conflict and manage any negative emotions
      27. investigate the causes of the conflict, giving all parties opportunities to present the facts and their perceptions about the conflict
      28. agree with team members how to resolve the conflict, without apportioning blame
      29. accept help from colleagues or specialists, where necessary
      30. maintain complete, accurate and confidential records of conflicts and their outcomes, in line with organisational policy
      31. follow the industry legal, organisational, codes of practice and policies relevant to your role in managing and quality assuring the work of your team
      knowledge
      1. General knowledge and understanding
      • how to plan to meet objectives, identify priorities and critical issues, and the methods, resources, support and supervision necessary for achieving objectives
      • how to develop Specific, Measurable, Achievable, Realistic and Time-bound (SMART) objectives, delegate fairly and clarify the standards of performance required with employees
      • how to gain employees' commitment to their objectives including how to develop and agree a plan for monitoring, reviewing and evaluating individual progress and achievement of objectives
      • how to take cultural differences into account when managing individual performance
      • how to provide employees with constructive feedback to maintain and improve their performance
      • the importance of identifying and addressing unacceptable or poor performance, and how to do so
      • the importance of reviewing objectives and performance regularly, and how to do so
      • how to select and apply different methods for motivating, supporting and encouraging team members to complete the work they have been allocated and continuously improve their performance
      • how to select and apply different methods for recognising team members' achievements
      • the importance of identifying potential conflicts between team members, taking preventative action to avoid these, and how to do so
      • the importance of giving team members opportunities to discuss serious problems that directly or indirectly affect their work, and how to encourage team members to do so
      • the importance of taking prompt action to bring up and deal with conflicts when they arise if the team members concerned are unable to resolve the conflicts themselves
      • the ways of dealing with conflicts when they arise, what types of action should be taken and when
      • the importance of acknowledging and showing respect for team members' emotions about the conflict and how to manage any negative emotions
      • how to remain impartial when identifying the causes of the conflict, giving all parties opportunities to present the facts and their perceptions about the conflict
      • the importance of identifying and agreeing with team members how to resolve the conflict, without apportioning blame, and how to do so
      • the additional support and resources which team members might require to help them complete their work on time and to the quality standard required and how to assist in providing this
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for the development or maintenance of knowledge, skills and competences
      • the industry and sector specific legislation, regulations, guidelines, codes of practice relating to managing and quality assuring work
      3. Context specific knowledge and understanding
      • the standards of work and behaviour expected of your team members
      • how to help your team understand how the roles of different team members interface, complement and support each other
      • the employees within your area of responsibility, their roles, responsibilities, competences and potential
      • the objectives for your area of responsibility
      • the planned work for your area of responsibility and the available resources for undertaking the required work
      • your organisation's quality standards or level of expected performance
      • your organisation's policies and procedures for dealing with poor performance
      • your organisation's grievance and disciplinary policies and procedures
      • your organisation's performance appraisal systems and reward policies and procedures
      • your organisation's policies and procedures for personal and professional development
      • your organisation's requirements for resolving conflicts and maintaining records of conflicts and their outcomes
      • the reporting lines in your organisation and the limits of your authority
      skill
      1. Acting assertively
      2. Communicating
      3. Decision-making
      4. Delegating
      5. Empowering
      6. Evaluating
      7. Involving others
      8. Leadership
      9. Managing conflict
      10. Monitoring
      11. Motivating
      12. planning
      13. Presenting information
      14. Prioritising
      15. Problem solving
      16. Providing feedback
      17. reviewing
      18. Setting objectives
      19. Team building
      20. Valuing and supporting members of staff
      suite
      Management and Leadership
    27. Manage budgets
      INSML037 This standard is about managing budgets for your area of responsibility, specific projects or activities. You gather information and evaluate it to plan budgets, engaging colleagues and stakeholders in the process. You produce budget proposals, submit them to decision-makers and agree final budgets. The standard also includes monitoring budgetary performance, taking corrective actions when required. You propose revisions and provide reports to decision-makers, including identifying potential fraud is necessary.
      duty
      1. engage colleagues and stakeholders to provide information related to budget planning and management
      2. gather information to plan budgets for your area of responsibility, activities or projects
      3. identify organisational key performance indicators (KPIs)
      4. evaluate information to prepare forecasts for your area of responsibility, activities or projects
      5. produce budget proposals based on your evaluation of the information gathered
      6. submit your proposed budgets for decision-makers approval clearly specifying assumptions made, risks involved and how these will be managed
      7. negotiate the proposed budgets with decision-makers to agree final budgets
      8. use the agreed budgets to monitor and control performance for your area of responsibility, activities or projects
      9. identify the causes of any significant variances between what was budgeted and what happened
      10. take corrective action when required to manage budgets
      11. obtain agreement for corrective actions from decision-makers, if required
      12. track the budgets in response to variances, significant or unforeseen developments and propose revisions to them
      13. discuss and agree revisions with decision-makers
      14. provide reports on performance against the budgets to decision-makers
      15. identify and report evidence of potentially fraudulent activities in line with legal and organisational procedures, if required
      16. gather information from implementation of the budget to assist in the preparation of future budgets
      17. evaluate your budget management to identify and recommend improvements
      18. follow the legal, organisational, codes of practice and policies relevant to managing budgets
      knowledge
      1. General knowledge and understanding
      • the purposes of budgetary systems and how to engage colleagues and stakeholders in managing budgets
      • where to get and how to evaluate the available information to be able to prepare a realistic budget
      • your organisation's key performance indicators (KPIs)
      • how to discuss, negotiate and confirm a budget with those with budgetary responsibility and the key factors that should be covered
      • how to forecast the budgets
      • how to use a budget to actively monitor and control performance for a defined area or activity of work
      • the main causes of budget variances, how to identify them and the different types of corrective action which could be taken to address identified variances
      • how to track the budgets against the performance criteria
      • the importance of agreeing revisions to the budget and communicating the changes
      • the importance of providing regular information on performance against the budget to colleagues
      • the types of fraudulent activities that can occur, how to identify them and gather supporting evidence
      • the importance of using the implementation of the budget to identify information and lessons for the preparation of future budgets
      2. Industry and sector specific knowledge and understanding
      • the factors, trends and developments that are likely to affect the setting of budgets in your industry and sector
      • the legal, organisational, codes of practice and policies relevant to managing budgets
      3. Context specific knowledge and understanding
      • the vision, objectives and operational plans and budgets for your area of responsibility
      • the budgeting periods used in your organisation
      • your organisational guidelines and procedures for the preparation and approval of budgets, monitoring and reporting of performance against budgets, and revising budgets
      • the agreed budgets within your area of responsibility, how they can be used, how much you can change them within the limits of your authority, and how to obtain agreement for changes beyond your limits
      • who needs information in your organisation about performance against your budget, what information they need, when they need it and in what format
      • what to do and who to contact if you suspect fraud has been committed
      skill
      1. Acting assertively
      2. Communicating
      3. Consulting
      4. contingency planning
      5. Decision-making
      6. Evaluating
      7. information management
      8. Learning
      9. Monitoring
      10. Negotiating
      11. Presenting information
      12. Problem solving
      13. reporting
      suite
      Management and Leadership
    28. Manage business processes
      INSML044 This standard is about managing business processes. You identify organisational outputs and engage stakeholders in managing business processes. You design processes and identify the resources required to support them, making links between teams to create a complete system. The standard includes defining individual roles and responsibilities, providing training and support, and considering the factors that may affect how business processes work. You also develop and implement measures to monitor the processes, planning and implementing improvements when required.
      duty
      1. identify your organisation's outputs to meet customer and stakeholder needs
      2. engage employees and stakeholders in managing business processes
      3. design business processes that deliver outcomes in line with organisational strategy
      4. identify the resources required for business processes
      5. secure the resources required for business processes
      6. assess business processes to ensure they make effective, efficient and sustainable use of resources
      7. identify and take account of factors that may affect how business processes work
      8. link business processes so that they interact across the organisation to form a complete system
      9. define employees' roles and responsibilities within business processes
      10. identify the training, support and supervision requirements for teams and employees
      11. provide training, support and supervision to enable employees to carry out their defined roles and responsibilities
      12. develop measures to manage business processes effectively
      13. implement measures to manage business processes effectively
      14. review business processes at regular intervals, and in light of changes in customer needs or organisational strategy
      15. identify how the processes can be improved
      16. plan improvements to business processes
      17. implement improvements to business processes
      18. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage business processes
      knowledge
      1. General knowledge and understanding
      • how to engage employees and other stakeholders in managing business processes.
      • the principles and models of effective process management and how to define business processes
      • the types of business process measures and how to assess their suitability
      • how to calculate the resources needed for business processes
      • how to ensure processes and resources are sustainable and effective in their use, and the importance of doing so
      • the difference between process outputs and outcomes
      • how to assess process changes for risk and return against their potential investment cost
      • how to carry out cost-benefit analyses
      • types of analytical and problem-solving tools that you can use when developing business processes
      • how to evaluate the business processes
      • how to measure the effect of changes in the business process
      2. Industry and sector specific knowledge and understanding
      • the relevant sector trends, developments and competitor performance that affect your business processes
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage business processes
      3. Context specific knowledge and understanding
      • your organisation's aims, goals, structure, values and culture
      • how your organisation adds value through its products, services and processes
      • the needs of your actual and potential customers and other stakeholders
      • the employees in your organisation, their roles and responsibilities, competences and potential in relation to business processes
      • your organisation's products, services and processes, the interdependencies between them and measures of performance
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Influencing
      5. information management
      6. Involving employees
      7. Monitoring
      8. Negotiating
      9. Persuading
      10. Presenting information
      11. Prioritising
      12. Problem solving
      13. reviewing
      14. Thinking creatively
      15. Thinking systematically
      suite
      Management and Leadership
    29. Manage conflicts in work environment
      INSML033 This standard is about managing conflicts in the broader work environment. The conflicts can be between different stakeholders, colleagues working at different levels, employees in different departments or other organisations. You communicate conflict management and resolution processes to the broader work environment, identifying differences in expectations to promote ways to manage situations. You take preventative action to avoid the negative impacts of conflicts and resolve conflicts when they emerge. You also act as a mediator and access support from specialists when required.
      duty
      1. communicate the different types of conflict management and dispute resolution processes available to your organisation
      2. identify differences in expectations and working methods of employees from different backgrounds
      3. promote ways of managing differences that take account of different expectations
      4. create a climate of trust and mutual respect
      5. compare difficult situations from different employees' perspectives to understand the conflicts
      6. identify any issues with organisational structures, systems or procedures that are likely to give rise to conflict
      7. resolve any issues with organisational structures, systems or procedures creating conflict
      8. identify potential conflicts across the wider organisation or with other organisations and take preventative action to avoid these
      9. encourage the employees concerned to resolve their own problems and conflicts amongst themselves
      10. take action to act as a third-party mediator to deal with conflicts when the employees concerned are not able to resolve the conflicts themselves
      11. demonstrate respect for employees' emotions regarding the conflict
      12. manage any negative emotions in yourself and the parties involved
      13. investigate the causes of the conflict, giving all parties opportunities to present the facts and their perceptions about the conflict
      14. agree how to resolve the conflict with all parties, without apportioning blame
      15. accept help from colleagues or specialists, where necessary
      16. comply with organisational and legal requirements when resolving conflicts
      17. maintain complete, accurate and confidential records of conflicts and their outcomes, in line with organisational policy
      18. follow the legal, organisational, codes of practice and policies relevant to managing conflict in the broader working environment
      knowledge
      1. General knowledge and understanding
      • the principles of communication, conflict management and dispute resolution and how to apply them
      • how to identify and address any issues with organisational structures, systems or procedures that may create conflict
      • how employees' backgrounds may create differences in expectations and how to manage these differences
      • the importance of identifying potential conflicts across the organisation to take preventative action to avoid these, and how to do so
      • the ways of dealing with conflicts when they arise, including what types of action should be taken and when
      • the process and principles of mediation to resolve work conflicts
      • the different conflict resolution techniques and how to apply them in different situations
      • the importance of acknowledging and showing respect for employees' emotions regarding the conflict and how to manage any negative emotions in yourself and employees
      • how to identify the causes of the conflict, remain impartial, and give all parties opportunities to present the facts and their perceptions about the conflict
      • the importance of identifying and agreeing with team members how to resolve the conflict, without apportioning blame, and how to do so
      • when and how to seek help from colleagues or specialists
      • how and why conflict happens in the broader work environment, between different stakeholders, different levels, different departments or organisations
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements and systems for managing conflicts
      • the legal, organisational, codes of practice and policies relevant to managing conflict in the broader working environment
      3. Context specific knowledge and understanding
      • your organisation's culture, rank and role hierarchies, and how work roles interface, complement and support each other
      • the organisational structures, systems and procedures that are likely to create conflict
      • the sources of specialist or third-party support available to you to manage conflicts
      • the organisational and legal requirements for resolving conflicts and maintaining records and their outcomes
      skill
      1. Communicating
      2. Empathising
      3. Evaluating
      4. information management
      5. Managing conflict
      6. Monitoring
      7. Obtaining feedback
      8. Problem solving
      9. Providing feedback
      10. Questioning
      11. reviewing
      12. risk management
      13. Stress management
      14. Valuing and supporting members of staff
      suite
      Management and Leadership
    30. Manage continuous improvement of overall performance of your organisation
      INSML018 This standard is about managing the continuous improvement of the overall performance of your organisation. You set up systems to measure organisational performance and create action plans to make improvements, gathering feedback and ideas from colleagues and customers. The emphasis is on identifying and implementing changes which will add value in the eyes of customers and other key stakeholders.
      duty
      1. engage colleagues and key stakeholders in managing continuous improvement
      2. specify valid and reliable measures for evaluating the performance of your organisation
      3. set up systems for collecting and assessing information on the overall performance of the organisation
      4. identify the cause and effects of problems and changes
      5. identify opportunities where performance could be improved using information on the overall performance of the organisation
      6. establish an organisational culture where people freely make suggestions for improvements
      7. encourage customers, suppliers and other key stakeholders to provide feedback on your organisation's performance and suggest improvements
      8. benchmark the performance of your organisation against other comparable organisations
      9. identify improvements that are beneficial to your organisation, its customers and other key stakeholders
      10. create action plans based on feedback and the benchmarking findings
      11. agree continuous improvement actions with decision makers
      12. implement actions to improve organisational performance
      13. share knowledge and understanding of how improvements have, or can be made, across your organisation
      14. check that any improvements made are aligned to the organisation's vision and objectives
      15. show that the improvements made reduce the gap between what your customers and key stakeholders want, and what your organisation's products, services and processes deliver
      16. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage continuous improvement
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and other stakeholders in managing continuous improvement
      • the principles which support organisational improvement
      • how to establish systems and measures for collecting and assessing information on the overall performance of the organisation and how to use the findings to identify opportunities where organisational performance could be improved
      • how to benchmark the performance of your organisation against others and take actions based on the findings
      • the importance of receiving feedback from customers and suppliers on your organisation's performance, and how to obtain and analyse this feedback
      • the importance of developing a culture that continually improves and how to involve others in achieving this
      • the importance of finding out the cause and effects of problems and changes
      • the ways of measuring the effect of improvements
      2. Industry and sector specific knowledge and understanding
      • the range of information sources and techniques for collecting information that are relevant to the sector in which your organisation works
      • the trends and developments in the sector related to continuous improvement
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage continuous improvement
      3. Context specific knowledge and understanding
      • your organisation's vision, objectives, plans, structure, values, culture and key stakeholders
      • how your organisation adds value through the delivery of its products, services and processes
      • your organisation's customers and the value of a customer-focused culture
      • the measures of performance relevant to your own organisation
      • the formal and informal sources of information relevant to your organisation and how to gather suitable information
      skill
      1. Analysing
      2. benchmarking
      3. Communicating
      4. Decision-making
      5. Evaluating
      6. information management
      7. Involving others
      8. Leadership
      9. planning
      10. Presenting information
      11. Prioritising
      12. Thinking strategically
      13. Thinking systematically
      14. Thinking with a focus on customers
      15. Valuing and supporting members of staff
      suite
      Management and Leadership
    31. Manage Corporate Social Responsibility (CSR)
      INSML012 This standard is about managing Corporate Social Responsibility (CSR). You review and develop your organisation's CSR policy and objectives with stakeholders. You also evaluate the impact that your organisation has on the environment, sustainability, local community and wider society to identify how it can become more beneficial. You check that the CSR policy aligns with business activities and communicate the details to stakeholders. The standard includes supporting initiatives that create value for your organisation, monitoring compliance with the CSR policy, and defining actions to ensure that objectives are met. You communicate progress and achievements to stakeholders and revise the policy following feedback and changes in the operating environment.
      duty
      1. review your organisation's CSR policy and objectives by engaging with colleagues and stakeholders
      2. develop your organisation's CSR policy and objectives by collaborating with colleagues
      3. evaluate the impact of your organisation on the environment, sustainability, the local community and society as a whole
      4. identify ways in which your organisation's impact can be more beneficial
      5. check that your CSR policy and objectives reflect your organisation's vision and values and its legal, ethical, social and environmental responsibilities
      6. communicate your CSR policy and its benefits to colleagues and stakeholders
      7. check that your organisation's normal business activities comply with your CSR policy (employment, selection of collaborators, suppliers, use of resources, health and safety)
      8. support initiatives which create shared value for your organisation, the community and the wider social and physical environment
      9. monitor compliance with your CSR policy and progress towards its objectives
      10. define actions to ensure that objectives are met
      11. provide advice, guidance and support towards achieving CSR objectives, when required
      12. report progress towards your CSR objectives to stakeholders and ask for feedback
      13. communicate the achievement of your CSR objectives to stakeholders
      14. revise your organisation's CSR policy and objectives, using results, feedback from stakeholders and changes in the operating environment
      knowledge
      1. General knowledge and understanding
      • the range of corporate social responsibility (CSR) principles, methods, tools and techniques
      • how to engage a range of stakeholders in CSR including colleagues, customers, investors, suppliers, communities, regulators, special interest groups and society
      • how to measure the impact of your organisation on the environment, the local community and society
      • the principles and methods of effective communication and negotiation, and how to apply them when collaborating with colleagues and stakeholders
      • the different consensus-building principles, methods and techniques
      • the principles of sustainability
      • how to monitor compliance with the CSR policy
      • how to provide people with the advice, guidance and support they need
      • how to evaluate the effectiveness of a CSR policy
      • how to report achievement of, and progress towards, CSR objectives
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • the colleagues within your area of work, their roles, responsibilities, competences and potential
      • your organisation's legal, ethical, social and environmental responsibilities
      • your organisation's stakeholders, their interests and expectations
      • your organisation's values, vision, activities and operating environment
      skill
      1. Assessing
      2. Balancing competing needs and interests
      3. Building consensus
      4. Communicating
      5. Consulting
      6. Evaluating
      7. Influencing
      8. Inspiring
      9. Involving others
      10. Leadership
      11. Monitoring
      12. Networking
      13. Persuading
      14. Presenting information
      15. reporting
      16. reviewing
      17. Setting objectives
      suite
      Management and Leadership
    32. Manage customer service
      INSML052 This standard is about managing customer service. You organise employees and resources to deliver customer service in accordance with your organisation's standards. You provide customer service training and support to enable staff to provide service autonomously to specified levels. The standard includes responding to customers who are referred to you, monitoring customer service performance, obtaining feedback and analysing data to identify improvements and recommend changes to processes, systems and standards.
      duty
      1. engage colleagues and stakeholders in managing customer service
      2. establish measurable standards of customer service, considering customers' expectations and your organisation's resources
      3. organise colleagues and resources to meet customer service standards, taking account of varying levels of demand and likely contingencies
      4. measure colleagues competence to ensure they can deliver the required level of customer service
      5. provide training, support and supervision to colleagues when required
      6. communicate the standards of customer service that colleagues are expected to deliver
      7. outline colleagues' level of autonomy for responding to customers' requests and problems
      8. respond to customers' requests and problems referred to you
      9. seek advice from specialists and/or more senior managers, where necessary
      10. keep customers informed about the actions you are taking to deal with their requests and problems
      11. obtain feedback on staff and customer perceptions of the standards of customer service your organisation delivers
      12. monitor the customer service delivered, customers' requests, problems and feedback against your organisation's standards for customer service
      13. analyse your organisation's customer service data to identify the causes of problems
      14. identify opportunities for improving customer service based on feedback and monitoring
      15. recommend changes to processes, systems or standards to improve customer service
      16. follow the legal, organisational, codes of practice and policies relevant to managing customer service
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and stakeholders in managing customer service
      • how to establish clear and measurable standards of customer service, considering customers' expectations and your organisation's resources
      • how to organise staffing and other resources to meet customer service standards, including the importance of taking account of varying levels of demand and likely contingencies
      • the importance of ensuring customer service staff are competent to carry out their duties, and how to provide any necessary training and support
      • the importance of ensuring staff understand the standards of customer service they are expected to deliver
      • the extent of staff autonomy for responding to customers' requests and problems, and when to refer these to a senior staff member
      • the importance of taking responsibility for dealing with customers' requests and problems referred to you, and keeping them informed about the actions you are taking
      • how to monitor the standards of customer service delivered
      • identify and manage potential issues before they develop into problems, customers' requests and feedback (from staff and customers), and the importance of doing so
      • the types of customer service data available and how to analyse it to identify the causes of problems and opportunities for improving customer service
      • the importance of making or recommending changes to processes, systems and standards to improve customer service, and how to do so
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for the delivery of customer service
      • the legal, organisational, codes of practice and policies relevant to managing customer service
      3. Context specific knowledge and understanding
      • your organisation's stakeholders and their interests, and available resources
      • your organisation's customers and their expectations of customer service
      • the types of problems that occur and your organisation's complaints policy and procedures
      • your organisation's staffing in relation to delivering customer service
      • the sources of advice, guidance and support from customer service specialists or more senior managers
      skill
      1. Acting assertively
      2. Analysing
      3. Communicating
      4. information management
      5. Managing conflict
      6. Monitoring
      7. Obtaining feedback
      8. planning
      9. Problem solving
      10. reviewing
      11. Team building
      12. Thinking with a focus on customers
      13. Valuing and supporting members of staff
      suite
      Management and Leadership
    33. Manage financial resources
      INSML036 This standard is about managing financial resources to achieve the objectives for your organisation or your area of responsibility. You manage finances to achieve organisational objectives by engaging with stakeholders. You identify the finances required and evaluate the costs, benefits and risks, accessing specialist advise when required. The standard also includes negotiating budgets, developing master budget plans and delegating budget responsibilities to colleagues. You obtain finance from external providers for projects or programmes of work. You also establish systems to monitor, report and evaluate budget performance, taking corrective actions when required.
      duty
      1. confirm your financial responsibilities, including the limits of your authority, with colleagues you report to
      2. engage key stakeholders in managing finance to achieve objectives for your organisation or area of responsibility
      3. evaluate financial information, your organisation's objectives and plans to identify priorities, potential problems and risks
      4. identify the finance required to achieve your organisation's objectives and plans
      5. access specialist financial expertise, where required
      6. evaluate the costs, benefits and risks of different types of finance
      7. select the types of finance which meet the needs of your organisation, taking account of levels of acceptable risk and views of stakeholders
      8. identify and evaluate potential providers of finance
      9. submit clear, evidenced and convincing proposals, bids or applications to potential providers of finance
      10. request updates on progress to secure finance from providers
      11. make formal agreements with providers of finance, specifying amounts, timing, costs and repayment schedules
      12. discuss and negotiate delegated budgets with colleagues and agree provisional budgets
      13. develop a master budget for your organisation or area and submit it for approval by budget decision-makers, clearly specifying assumptions made, risks involved and how these will be managed
      14. discuss and negotiate the proposed master budget with decision-makers
      15. communicate the final budget to colleagues in your area or senior managers
      16. delegate responsibility for budgets for clearly defined activities to colleagues, providing ongoing support and resources as required
      17. identify any shortfall in the level of finance obtained and take appropriate action
      18. put contingency plans in place to deal with any problems in finance being made available and any changes to the level of finance required
      19. establish systems to monitor and evaluate performance against delegated budgets and the master budget and put contingency plans in place
      20. identify the causes of any significant variances between proposed versus actual budget
      21. take corrective action, obtaining agreement from decision-makers, if required
      22. propose revisions to the master budget, if necessary, in response to variances and/or significant or unforeseen developments
      23. agree master budget revisions with decision-makers
      24. report on the financial performance of your area to decision-makers
      25. link operational targets with financial results
      26. monitor the financial agreements with providers, identifying and making changes where necessary
      27. advise relevant employees promptly if you have identified evidence of any potentially fraudulent activities
      28. review the financial performance of your organisation or area and identify improvements to be implemented in the future
      29. follow the legal, organisational, codes of practice and policies relevant to managing financial resources and obtaining finance
      knowledge
      1. General knowledge and understanding
      • the importance of agreeing your financial responsibilities, including the limits of your authority, with those to whom you report
      • where to get and how to evaluate the available financial information to be able to prepare a realistic master budget
      • the importance of taking account of the objectives and associated plans of your area in developing and operating the master budget
      • the importance of consulting with colleagues in identifying priorities, potential problems and risks to prepare the budget for your area
      • how to discuss, negotiate and confirm budgets with colleagues in your area and with employees who control the finance and the key factors that should be covered
      • where to obtain and how to evaluate information to identify an organisation's requirement for finance
      • how to evaluate the costs, benefits and risks of different types and providers of finance, including how to work out the full cost of obtaining finance from providers
      • the criteria for selecting types and providers of finance to match organisational needs and the views of stakeholders
      • the importance of risk in obtaining finance and ways in which the level of risk can be identified and managed
      • the importance of submitting clear proposals or bids or applications to potential providers of finance and allowing sufficient time for their submission and consideration
      • the type of formal agreements that should be put in place with providers of finance, what they should cover, and how to monitor them
      • why it is necessary to put contingency plans in place in relation to obtaining finance and the type of contingencies that might occur
      • the main causes of variances, how to identify them and the different types of corrective action for addressing identified variances
      • the importance of agreeing revisions to the budget and communicating the changes
      • the importance of providing regular information on the financial performance of your area to colleagues and what they might want to know
      2. Industry and sector specific knowledge and understanding
      • the types and providers of finance that tend to be used in your industry or sector, and why they are preferred
      • the factors, trends and developments that are likely to affect financial management in your industry and sector
      • the legal, organisational, codes of practice and policies relevant to managing financial resources and obtaining finance
      3. Context specific knowledge and understanding
      • the vision, objectives and plans of your organisation, including those which require finance
      • the current types and providers of finance used by your organisation and other potential providers of finance and their associated costs, benefits and risks
      • the needs of your organisation for securing finance, including the organisation's attitude to risk and stakeholder views regarding the financing of projects and activities
      • the colleagues and key stakeholders who should be consulted on proposals and recommendations for obtaining finance
      • the specialist financial expertise currently used by your organisation and other potential sources of expertise
      • the systems in place for monitoring the effectiveness of the agreements for finance and identifying changes to agreements for future improvements
      • the financial information available in your organisation, the budgeting periods used, and the agreed master budget for your area, including delegated budgets
      • your financial responsibilities, including the limits of your authority and colleagues with budgetary responsibility in your organisation
      • your organisation's procedures for the preparation and approval of budgets, and the systems established for managing, reporting and evaluating performance against budgets
      • what to do and whom to contact if you suspect financial fraud has been committed
      skill
      1. Communicating
      2. contingency planning
      3. Decision-making
      4. Evaluating
      5. Forecasting
      6. Influencing
      7. information management
      8. Involving employees
      9. Leadership
      10. Monitoring
      11. Negotiating
      12. Persuading
      13. planning
      14. Presenting information
      15. Prioritising
      16. Problem solving
      17. Questioning
      18. reviewing
      19. risk management
      20. Thinking strategically
      suite
      Management and Leadership
    34. Manage flexible and remote working arrangements
      INSML027 This standard is about managing flexible and remote working arrangements. You develop and manage flexible working arrangements through consultation with stakeholders. You match your organisation's strategy and values to flexible working arrangements that support the business and employees. You introduce flexible working, checking that the agreements made are compatible with the team and objectives. The standard includes providing information to staff and considering requests for flexible and remote working. You give specific reasons for refusing requests, and manage any associated appeals, drawing on specialist support when required. You review flexible and remote working policies and arrangements and recommend improvements. You use relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid.
      duty
      1. consult staff, their representatives and other stakeholders in developing and managing flexible and remote working arrangements
      2. use relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
      3. evaluate the range of flexible and remote working arrangements and identify those which are consistent with the nature of your organisation's business, its strategy and values
      4. evaluate opportunities to introduce flexible and remote working arrangements to support business processes and the achievement of objectives
      5. consider the impact of flexible and remote working arrangements on your own work activities, the management of your area and other parts of your organisation
      6. introduce flexible and remote working arrangements in consultation with staff, their representatives and other key stakeholders
      7. confirm that flexible and remote working arrangements are compatible with the workload of the team and the achievement of objectives
      8. provide your organisation's flexible and remote working policy to staff
      9. confirm that staff understand their rights under flexible and remote working legislation and the flexible working arrangements
      10. consider requests for flexible and remote working from staff and seek to accommodate these, where possible
      11. agree to trial and review flexible and remote working arrangements, when required
      12. state specific reasons if you decide to refuse a flexible and remote working request, ensuring these reasons are consistent with your organisation's policy and legal requirements
      13. manage appeals to decisions to refuse a flexible and remote working request in line with your organisation's policy and legal requirements
      14. arrange support from specialists, where necessary
      15. review flexible and remote working arrangements to recommend improvements
      16. follow the industry legal, organisational, codes of practice and policies relevant to your role in managing flexible and remote working
      knowledge
      1. General knowledge and understanding
      • how to engage members of staff, their representatives and other stakeholders in developing, managing and reviewing flexible and working arrangements
      • the range of flexible and remote working arrangements (full time, part time, flexi-time, time off in lieu, job sharing, annual hours, etc) and where employees work (home working, tele-working, hot-desking, etc).
      • the relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
      • the features and benefits of flexible and remote working to individuals and organisations
      • the principles, methods and technologies of communication
      • how to consult with staff, their representatives and other key stakeholders about flexible and remote working arrangements
      • how to evaluate requests for flexible and remote working and identify ways of accommodating these
      • the importance of considering requests for flexible and remote working from a whole team impact perspective
      • the legitimate reasons for refusing requests for flexible and remote working and how to give feedback on decisions to individuals
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for consultation with employees and their representatives
      • follow the industry legal, organisational, codes of practice and policies relevant to your role in managing flexible and remote working
      3. Context specific knowledge and understanding
      • the employees within your area of work, their roles, responsibilities, competences and potential
      • your organisation's flexible and remote working policy and the flexible working arrangements available within this policy
      • your organisation's business, strategy and values and how flexible working can support the achievement of objectives
      • your organisation's stakeholders, their interests and commitment to flexible and remote working
      • the sources of internal and external specialist support available to you within your role to make decisions and deal with appeals related to flexible and remote working
      skill
      1. Problem solving
      2. Team building
      3. Thinking creatively
      4. Valuing and supporting members of staff
      suite
      Management and Leadership
    35. Manage information, knowledge and communication systems
      INSML041 This standard is about managing information, knowledge and communication systems for your organisation or your area of responsibility. You develop systems by engaging with colleagues and stakeholders, considering current and future needs. You evaluate the capability and capacity of your organisation's information, knowledge and communication systems to identify any changes required. You also evaluate the technologies and suppliers available to meet organisational needs, including relevant levels of security. The standard includes implementing protocols for using systems and ensuring that users are trained and supported. You facilitate the creation, maintenance and sharing of organisational knowledge specifying standards and processes. You consider the organisational culture, values, work practices and behaviours that hinder effective knowledge management and implement strategies to overcome these. You encourage senior managers to role-model good practices and promote knowledge management.
      duty
      1. engage colleagues and stakeholders in developing, implementing and maintaining information, knowledge management and communication systems
      2. establish the current and likely future information, knowledge and communication needs of employees within your organisation or area of responsibility and other stakeholders
      3. establish the levels of security required for information, knowledge and communication systems
      4. evaluate the capability and capacity of existing information, knowledge and communication systems to meet current needs
      5. evaluate the capability and capacity of existing information, knowledge and communication systems to meet likely future needs, and identify changes and enhancements
      6. evaluate the capability of technologies and suppliers to meet current and likely future information, knowledge and communication needs
      7. select technologies and suppliers capable of meeting current and likely future information, knowledge and communication needs to the level of security required within resource constraints
      8. implement any new or modified protocols to allow information, knowledge and communication systems to be used effectively and securely
      9. evaluate the training and on-going support required to enable employees to use information, knowledge and communication systems effectively, efficiently and securely
      10. develop and implement plans to introduce changes and enhancements to information, knowledge and communication systems that minimise adverse impacts on business activities
      11. enable employees to benefit from the changes and enhancements
      12. provide user training and on-going support required
      13. ensure maintenance and updating of information, knowledge and communication systems is carried out as required by your organisation
      14. monitor the security of systems and their effectiveness in meeting employees' information, knowledge and communication needs, and take effective action to address any problems
      15. identify where key knowledge is created, developed, shared and transferred and how it adds value to your organisation or area of responsibility
      16. define and gain support for strategies to facilitate the creation, maintenance and sharing of organisational knowledge
      17. specify standards and processes that support knowledge creation, development, sharing and capture to ensure that valuable knowledge is recorded
      18. provide systems and tools to support knowledge management and sharing
      19. ensure employees have the necessary guidance and competence to use systems and tools effectively
      20. identify where organisational culture, values, work practices and behaviours hinder effective knowledge management and sharing, and any changes required
      21. implement changes in organisational culture, values, work practices and behaviours to enable effective knowledge management and sharing
      22. encourage senior managers and key influencers within your organisation to act as role models in using knowledge management standards, systems, tools and processes
      23. implement effective systems and procedures to protect intellectual property from unauthorised use
      24. identify and implement processes that promote effective knowledge management and sharing and communicate the benefits of doing so
      25. monitor and review progress in embedding a culture of knowledge management and sharing in your organisation and plan any essential changes
      26. evaluate and record the value of knowledge management and sharing to the organisation
      27. follow the legal, organisational, codes of practice and policies relevant to managing information, knowledge and communication systems
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and stakeholders in managing information, sharing knowledge and communication systems
      • how to gather and analyse data about employees' information, knowledge and communication needs
      • the principles, methods, tools and techniques for keeping information, knowledge and communication secure and how to establish appropriate security levels and approaches
      • how to evaluate current information, knowledge and communication systems and their capability and capacity to meet future needs
      • the range of information, knowledge and communication technologies available, and how to match their features and benefits to your needs
      • the suppliers of information, knowledge and communication technologies and their capabilities
      • how to develop protocols to allow information, knowledge and communication systems to be used effectively and securely
      • the training and support in the use of information, knowledge and communication systems that employees require
      • the change management principles, methods, tools and techniques that help support implementation of information, knowledge and communication systems
      • how to establish the requirements for system maintenance and updating
      • the existing and emerging knowledge management theories, concepts, strategies, principles, techniques and good practice
      • the systems and tools available to support knowledge management and sharing and how to select appropriate ones
      • how to specify standards and processes to support knowledge management and sharing
      • the systems and procedures to protect intellectual property from unauthorised use and how to identify and develop appropriate ones
      • how to evaluate the value of knowledge and knowledge management to the organisation and gain support for organisational strategies
      • how to monitor the effectiveness of information, knowledge sharing and communication systems to identify and take action to address problems
      2. Industry and sector specific knowledge and understanding
      • the industry standards, requirements and benchmarks for information management, knowledge sharing and communication systems
      • the legal, organisational, codes of practice and policies relevant to managing information, knowledge and communication systems
      3. Context specific knowledge and understanding
      • the individuals and groups in your organisation and their information, knowledge and communication needs
      • your organisation's current information, knowledge and communication systems
      • the levels of security of information, knowledge and communication required by your organisation
      • the levels of security appropriate for different users of your organisation's information, knowledge and communication systems
      • your organisation's business activities and processes
      • how knowledge is created, developed, shared and used in your organisation
      • your organisation's culture, values and work practice and how these may help or hinder effective knowledge management and sharing
      • the senior managers and key influencers in your organisation
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Decision-making
      5. Evaluating
      6. Forecasting
      7. Influencing
      8. information management
      9. Involving employees
      10. Monitoring
      11. Obtaining feedback
      12. planning
      13. Presenting information
      14. Providing feedback
      15. Questioning
      16. reviewing
      suite
      Management and Leadership
    36. Manage physical resources
      INSML038 This standard is about managing the physical resources required to carry out planned activities in your area of responsibility. Physical resources may include equipment, materials, premises, services and energy supplies. You identify the physical resources required by engaging with colleagues and evaluating historical patterns of resource use and trends. You specify resource requirements and produce a business case to secure them. You adapt plans when resources cannot be obtained, agreeing adjustments with colleagues. The standard includes negotiating with suppliers to obtain resources and agreeing approaches for using shared resources with other teams. You also monitor resources to minimise adverse environmental impact, checking that they are used safely.
      duty
      1. engage resource users to identify and obtain the physical resources required
      2. evaluate past patterns of resource use and trends
      3. identify developments likely to affect future demand for resources
      4. prepare specifications for the resources required
      5. identify the range and quantity of resources required for the planned activities in your area of responsibility, including contingencies
      6. identify sustainable resources and ensure their effectiveness and efficiency to meet specified needs
      7. produce a business case for the resources required, showing the costs and expected benefits
      8. agree adjustments to your planned activities, where the required resources cannot be obtained in full
      9. negotiate with suppliers to ensure they deliver resources of the required quality on time
      10. agree the use of shared resources with other teams, considering the needs of the different parties and the objectives of your organisation
      11. engage resource users to plan how they can be used most efficiently
      12. plan to use resources in ways that are effective, efficient and minimise any adverse impact on the environment
      13. maintain the security of resources and monitor that they are used safely
      14. ensure that resources no longer required are disposed of with minimal adverse environmental impact
      15. monitor the quality of resources and patterns of resource use in line with your organisation's requirements
      16. identify and deal with any significant variances between actual and planned resource use
      17. follow the legal, organisational, codes of practice and policies relevant to managing physical resources
      knowledge
      1. General knowledge and understanding
      • the importance of engaging with resource users (equipment, materials, premises, services and energy supplies), and how to do so
      • how to identify the range and calculate the quantity of resources required to carry out planned activities
      • the importance of using sustainable resources and how to identify such resources and ensure their effectiveness and efficiency
      • how to carry out cost-benefit analyses and write business cases
      • how to develop activity plans and adjust the plans if required resources cannot be obtained to support them
      • how to negotiate with suppliers to ensure they deliver resources of the required quality on time
      • how to negotiate the use of shared resources with colleagues to optimise resource use for all concerned
      • the potential impact of resource use on the environment and actions you can take to minimise any adverse impact
      • the risks associated with different physical resources used and actions you can take to ensure resources are secure and used safely
      • the importance of monitoring the quality and use of resources, and how to do so
      • the types of corrective actions (e.g. changing planned activities, changing the ways in which resources are used for activities, renegotiating the availability of resources) you can take in case of significant discrepancies between actual and planned resource use
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for managing physical resources
      • the legal, organisational, codes of practice and policies relevant to managing physical resources
      3. Context specific knowledge and understanding
      • the past patterns of resource use in your area of responsibility, how to access this information and analyse it to plan activities
      • the trends and developments that affect future demand for resources in your area of responsibility and how to evaluate the likely impact of these
      • the planned activities in your area of activity and possible contingencies
      • the actual and potential suppliers of the resources you need to carry out planned activities in your area of responsibility
      skill
      1. Analysing
      2. Communicating
      3. contingency planning
      4. Decision-making
      5. Evaluating
      6. Forecasting
      7. Influencing
      8. information management
      9. Involving employees
      10. Monitoring
      11. Negotiating
      12. Persuading
      13. planning
      14. Presenting information
      15. Prioritising
      16. Problem solving
      17. reviewing
      18. risk management
      suite
      Management and Leadership
    37. Manage programmes of work or projects
      INSML045 This standard is about managing programmes of work or projects for which you have been given responsibility to achieve strategic goals. You meet with sponsors or stakeholders to confirm the key programme or project objectives and identify the links with organisational needs. You confirm resource requirements and deploy these, monitoring programme or project progress and taking action to respond to changes. The standard also includes communicating progress and results. The standard includes delivering projects on time, within budget, to the satisfaction of project sponsors and stakeholders.
      duty
      1. establish overall programme or project objectives and link these to strategic goals
      2. discuss and agree the objectives and scope of programme or project with sponsors and stakeholders
      3. confirm the available resources with the sponsors and stakeholders
      4. identify how the proposed programme or the project fit with the overall vision, objectives and plans of your organisation
      5. develop a programme or a project plan in consultation with project team members
      6. agree the programme or the project plan with sponsors and stakeholders, making changes, where necessary
      7. brief project team members on the final programme or project plan and their roles and responsibilities
      8. provide ongoing support, encouragement and information to project team members
      9. deploy resources in line with the requirements and priorities of the programme or a project
      10. implement processes and resources to manage potential risks arising from the project and deal with contingencies
      11. implement the programme or project plan, selecting and applying project management tools and techniques to monitor, control and review progress
      12. establish the contribution different stages of the programme or the project to achieve the overall objectives
      13. assess and manage risks for different milestones of the programme or the project
      14. ensure your colleagues fulfil their responsibilities for the achievement of different stages of the programme or the project
      15. monitor the programme or the project to ensure it achieves its objectives on time and within budget
      16. communicate progress and results of the programme or the project and its different stages to colleagues and stakeholders
      17. change the programme or project plan to respond to problems encountered or changes to organisational objectives
      18. obtain agreement to programme or project plan changes from project sponsors and other stakeholders, where necessary
      19. deliver programme or project objectives on time and within budget
      20. confirm satisfactory completion of the project with the project sponsor and any key stakeholders
      21. make recommendations which identify good practice and areas for improvement
      22. evaluate the success of the project, identifying what lessons can be learned and shared
      23. celebrate the completion of the project, recognising the contributions of project team members
      24. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage programmes or projects
      knowledge
      1. General knowledge and understanding
      • the characteristics of programme or projects as opposed to routine management functions, activities and their key stages
      • the role and key responsibilities of a project manager, including the importance of the relationship between the project manager, sponsors and stakeholders
      • why it is important to discuss and agree the key objectives and scope of a proposed programme or a project with sponsors and stakeholders before detailed planning commences
      • why it is important to be able to identify and understand how a programme or a project fits with the overall vision, objectives and plans of the organisation and any programmes of work or other projects being undertaken
      • why it is important to consult with employees to develop a project plan and the type of information needed for effective project planning
      • what should be included in a programme or a project plan, particularly activities, required resources and timescales and why the plan needs to be discussed and agreed with the project sponsors and any key stakeholders
      • how to brief programme or project team members on the plan, confirm their roles and responsibilities and provide ongoing support, encouragement and information
      • how to identify and manage potential risks and the importance of contingency planning
      • the type of changes that might need to be made to a programme or a project plan during implementation and the importance of agreeing these with the sponsors and stakeholders
      • why it is important to confirm satisfactory completion of the programme or the project with the sponsors and stakeholders
      • how to establish effective systems for evaluating the success of the programme or the project to identify lessons for the future and recognise the contributions of the team members
      2. Industry and sector specific knowledge and understanding
      • the project management tools and techniques commonly used in the industry and sector
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage programme or projects
      3. Context specific knowledge and understanding
      • the sponsors, stakeholders, agreed key objectives and scope of the plan and the resources available for the programme or the project
      • the overall vision, objectives and plans of the organisation and any other relevant programmes of work or other projects being undertaken
      • your organisation's project management methodology, tools and techniques used to monitor, control and review progress
      • the mechanisms for consulting on the development of the programme or project plan and the feedback received from relevant employees
      • the roles and responsibilities of programme or project team members and the methods used for briefing, supporting, encouraging and providing information to them
      skill
      1. Acting assertively
      2. Analysing
      3. Balancing competing needs and interests
      4. Communicating
      5. Decision-making
      6. Delegating
      7. Influencing
      8. information management
      9. Involving employees
      10. Leadership
      11. Managing conflict
      12. Managing programmes
      13. Managing projects
      14. Monitoring
      15. Motivating
      16. Negotiating
      17. planning
      18. Presenting information
      19. Prioritising
      20. Problem solving
      21. Providing feedback
      22. Questioning
      23. reporting
      24. risk management
      25. Setting objectives
      26. Stress management
      27. Team building
      28. Thinking strategically
      29. Thinking systematically
      30. time management
      suite
      Management and Leadership
    38. Manage quality assurance systems
      INSML053 This standard is about managing quality assurance systems. You check systems to ensure that business processes consistently deliver products and services that meet customers' and other stakeholders' quality expectations and legal and regulatory requirements. You check that staff are competent and encourage them to take responsibility for achieving quality standards, motivating them to contribute to continuous improvement. You also detect, record and correct any shortfalls in quality and develop actions plans.
      duty
      1. ensure that your organisation's quality standards can deliver the quality of products and services your customers expect
      2. check that quality standards allow you to obtain any expected quality marks, awards or accreditation
      3. confirm that quality standards are in line with your organisation's values, aims and objectives
      4. establish systems, plans and resources to ensure quality standards are met and maintained
      5. specify staff roles and responsibilities in meeting quality standards
      6. check that staff are competent to fulfil their specified roles
      7. identify and assess risks of shortfalls in the quality of processes, products and services
      8. mitigate risks by taking preventative action in line with organisational procedures
      9. encourage colleagues to take personal responsibility for achieving quality standards and to address or report any actual or potential shortfalls
      10. obtain sufficient, valid information from your quality assurance system and other sources, including customers, to evaluate if processes, products and services are meeting the required standards
      11. provide feedback to motivate colleagues to maintain quality standards and improve performance
      12. detect and record any shortfall in the quality of processes, products and services
      13. investigate the causes of shortfalls and take corrective action within the required timescales
      14. report quality performance, including shortfalls and corrective actions taken, to stakeholders within agreed timescales
      15. encourage customers and colleagues to identify and recommend improvements to your quality assurance system
      16. develop plans to implement quality improvements which deliver significant benefits at reasonable cost and acceptable level of risk
      17. agree quality action plans with decision makers
      18. follow the legal, organisational, codes of practice and policies relevant to managing quality assurance systems
      knowledge
      1. General knowledge and understanding
      • how to keep up to date with current developments, tools and techniques in quality management, customers' and other stakeholders' quality expectations
      • the value of quality marks, awards and accreditation to profile of an organisation and its brands
      • how to ensure the quality standards to which you are working can deliver the quality of products and services your customers expect
      • the importance of ensuring systems and plans are in place to ensure quality standards are met and maintained, and how to do so
      • the importance of keeping employees up to date about their roles in meeting quality standards, and how to ensure they are competent to fulfil the roles
      • the importance of encouraging employees to take personal responsibility for achieving quality standards and address or report any actual or potential shortfalls in the quality of processes, products and services
      • the importance of obtaining sufficient, valid information to enable you to evaluate accurately whether processes, products and services are meeting the required standards, and how to do so
      • the importance of providing feedback to motivate employees to maintain quality standards and continuously improve performance, and how to do so
      • how to detect, record and report quality performance, including any shortfall in the quality of processes, products and services, and investigate the cause(s) and corrective action to taken
      • the importance of encouraging customers and those involved in delivering products and services to identify and recommend quality improvements
      • how to develop resourced plans to implement quality improvements which deliver significant benefits at reasonable cost and acceptable level of risk
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for quality assurance and current developments
      • the legal, organisational, codes of practice and policies relevant to managing quality assurance
      3. Context specific knowledge and understanding
      • your customers' and other stakeholders' expectations regarding quality
      • your organisation's values, aims and objectives, products and services
      • your organisation's quality standards and the available resources to ensure these are met and maintained
      • the sources of information (including your quality assurance system and customers), that enable you to evaluate whether processes, products and services are meeting the required organisational standards
      • the relevant quality marks, awards or accreditation for your organisation, and how the quality standards to which you are working can obtain these
      skill
      1. Assessing
      2. Communicating
      3. Decision-making
      4. Evaluating
      5. Influencing
      6. information management
      7. Involving employees
      8. Monitoring
      9. Motivating
      10. Obtaining feedback
      11. planning
      12. Presenting information
      13. Providing feedback
      14. Questioning
      15. reporting
      16. Setting objectives
      suite
      Management and Leadership
    39. Manage redundancies
      INSML022 This standard is about managing redundancies. You seek support from colleagues and specialists to manage staff redundancies. You outline the consultation process to staff and justify the reasons that redundancies are required. You inform staff about the decisions related to redundancies and speak to the employees affected. You also keep other staff up to date to maintain their confidence and morale during the consultant process. The standard includes maintaining records and evaluating the redundancy process to identify improvements.
      duty
      1. seek support from colleagues or human resources specialists to manage redundancies when required
      2. provide accurate information on your organisation's redundancy policy and the appeals procedure to staff in your area of responsibility
      3. justify the reasons for the redundancies
      4. outline the consultation process for the redundancies with staff and their representatives
      5. confirm the number of employees being dismissed for reasons of redundancy
      6. outline the methods and criteria used to select employees for redundancy
      7. provide information about the alternative employment opportunities
      8. specify the learning opportunities, counselling or support available
      9. confirm the process and timescale for the redundancies
      10. confirm the method of calculating any redundancy payments
      11. inform employees selected for dismissal for reasons of redundancy clearly, considerately and confidentially
      12. interview employees being dismissed for reasons of redundancy to understand their experience of working in the organisation and of the redundancy process itself
      13. demonstrate empathy with staff needs, feelings and motivations and take an active interest in their concerns
      14. maintain the confidence and morale of remaining staff by sharing information about the process, in line with your organisation's confidentiality requirements
      15. comply with your organisation's redundancy policy and current legislation throughout the process
      16. maintain accurate records of the redundancy process and store these confidentially following organisational procedures
      17. evaluate the redundancy process with colleagues or human resources specialists
      18. identify areas for improvements in the redundancy process
      knowledge
      1. General knowledge and understanding
      • how to break news to staff selected for redundancy dismissal and the importance of communicating information clearly, concisely, considerately and confidentially
      • the importance of providing learning opportunities, counselling and support; both for employees selected for redundancy dismissal and those who remain in employment
      • how to demonstrate empathy with staff needs, feelings and motivations during redundancy consultation
      • the importance of complying fully with your organisation's redundancy policy and current legislation throughout the process
      • the importance of keeping employees who remain in employment informed about the process, without breaching confidentiality, and how to do so in ways that maintain their confidence and morale
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for managing redundancies
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • your organisation's redundancy policy and appeals procedure
      • the sources of advice, guidance and support from colleagues or human resources specialists
      • the reasons why it is necessary to make redundancies
      • the numbers of employees being dismissed for reasons of redundancy
      • the methods and criteria for selecting employees for redundancy
      • the consultation process and timescales for the redundancies
      • the methods for calculating any redundancy payments
      • the redundancy consultation that has taken place with staff and their representatives
      • the alternative employment opportunities and how to decide which opportunities would be appropriate to offer to employees
      • the counselling available for employees selected for dismissal for reasons of redundancy or for those who remain in employment
      • your organisation's procedures for keeping accurate records in line with confidentiality and data protection policies
      skill
      1. Acting assertively
      2. Balancing competing needs and interests
      3. Communicating
      4. Decision-making
      5. Empathising
      6. Evaluating
      7. information management
      8. Interviewing
      9. Leadership
      10. Leading by example
      11. Managing conflict
      12. Monitoring
      13. Motivating
      14. Obtaining feedback
      15. planning
      16. Presenting information
      17. Providing feedback
      18. Stress management
      19. Valuing and supporting members of staff
      suite
      Management and Leadership
    40. Manage team communications
      INSML026 This standard is about managing team communications in your own team and between different teams. It includes supporting employees who work remotely or at different locations to communicate and feel part of a team. You confirm the information that your team requires and the information provided to internal and external teams. You select the communication media and styles that your team will use, and methods that match the requirements of your organisation's targets, resources and available technologies. You monitor communication and provide support to your team for any issues that arise. The standard also includes reviewing the resource requirements for remote, virtual teams, identifying, developing and maintaining tools and process to support work. You provide guidelines and facilitate collaboration, encouraging team members to share information. You also evaluate the effectiveness of team communications to identify and plan actions for improvement.
      duty
      1. confirm the information your team requires from you, other team members and other teams, and when they need it
      2. discuss the preferred communication media and styles for different employees and situations in your team
      3. agree the information your team need to provide to you, other team members and other teams, and when they need to provide it
      4. outline when your team should discuss their work and issues with you, other team members and other teams
      5. select the media and styles of communication that will be used
      6. agree team communication methods which meet their needs and match organisational targets, resources, and available technology
      7. agree the individual team contacts for specific work activities
      8. agree the communication methods to be used in urgent or exceptional circumstances
      9. provide information to your team as and when they need it
      10. monitor that your team provide you, other team members and other teams with the information they need, when they need it
      11. provide opportunities for team members to discuss their work and issues arising with you
      12. identify the key communication challenges for remote, virtual workers with stakeholders
      13. review the resource requirements for providing communication tools and processes for remote, virtual working with stakeholders
      14. identify, develop and maintain effective tools and processes to support remote, virtual teams
      15. identify networks, processes and systems that allow employees to connect to information and knowledge remotely
      16. provide guidelines, training, coaching and support to facilitate and encourage effective use of communication tools and processes
      17. provide guidelines to facilitate interactive collaboration between internal and external stakeholders
      18. encourage others to share information and knowledge within the constraints of confidentiality
      19. check that team members understand and adhere to regulatory, professional and commercial requirements
      20. resolve records management issues arising from communication and remote/virtual working
      21. evaluate the effectiveness of communication methods with team members and other teams to identify improvements
      22. plan actions to sustain or improve effective communication
      23. follow the industry legal, organisational, codes of practice and policies relevant to your role in managing team communications
      knowledge
      1. General knowledge and understanding
      • the principles and methods of effective communication and how to apply them
      • the range of media (e.g. face-to-face, paper, telephone, e-mail, internet) and styles of communication (e.g. written, spoken, visual, demonstration) that can be used and their features, advantages and benefits
      • the technologies that can support team communication and how to use them
      • how to discuss and agree communication needs with team members and other teams (internal and external)
      • how to review the effectiveness of communication methods with team members and other teams (internal and external)
      • the importance of providing team members with opportunities to discuss their work and issues arising, and how to do so
      • the range of tools and techniques available to support remote, virtual working, including face- to-face and technology-enabled solutions
      • how to enable the management of information resources for remote and virtual teams
      • how remote, virtual working interfaces with core business processes
      • the records, information and knowledge management issues that may arise from team and virtual working and how to resolve them
      2. Industry and sector specific knowledge and understanding
      • the industry legal, organisational, codes of practice and policies relevant to your role in managing team communications
      3. Context specific knowledge and understanding
      • the types of communication needs that your team have, individually and collectively, to deliver the organisational objectives set
      • the internal and external teams that your staff communicate with to get information, including when and how they access this
      • why, how and when your team provides information to other teams and each other
      • the importance of receiving and providing information when it is required and the implications when communication breaks down
      • your organisation's working practices and how these affect teams, virtual teams and remote workers
      • the employees in your area of work, their roles, responsibilities, competences and potential
      • your organisation's requirements for reporting and providing information
      • the technologies and other resources available within your organisation that can facilitate communication, and the strengths and challenges of using them
      • the team members who should be contacted for specific purposes
      • the types of urgent or exceptional communication circumstances that may arise and how to deal with these
      skill
      1. Communicating
      2. Decision-making
      3. Empowering
      4. Evaluating
      5. information management
      6. Innovating
      7. Involving team members
      8. Monitoring
      9. Motivating
      10. Networking
      11. Obtaining feedback
      12. Problem solving
      13. Reflecting
      14. reviewing
      15. Team building
      16. Thinking creatively
      17. Thinking strategically
      18. Valuing and supporting members of staff
      suite
      Management and Leadership
    41. Manage the environmental and social impacts of your work
      INSML039 This standard is about managing work activities and resources in your area of responsibility to minimise the negative impact, and maximise the positive effect they may have on the environment and society. You contribute to environmental and social impact improvements by working with your team and stakeholders, organising sustainable resource use and ensuring compliance with environmental and social impact policies. You report environmental risks beyond your control and obtain specialist advice when required. You also implement changes to activities to reduce negative and increase positive impacts of your organisation's work on the environment and demonstrate corporate social responsibility.
      duty
      1. identify opportunities for improving the environmental and social impacts by engaging your team and stakeholders
      2. contribute to improving the environmental and social impacts by working with your team and stakeholders
      3. organise work activities and safe and sustainable use of resources
      4. assess work activities to ensure they comply with legal requirements, environmental and social impact policies
      5. agree actions to minimise negative and maximise positive impacts on the environment and society
      6. identify the environmental and social impacts of work activities
      7. identify the environmental and social impacts of the use of resources
      8. report any identified risks to the environment which you do not have the ability to control
      9. identify and implement changes to work activities and the use of resources that will reduce negative and increase positive impacts on the environment and society
      10. communicate the environmental and social benefits resulting from changes to work activities and the use of resources
      11. obtain specialist advice, where necessary, to help you identify and manage the environmental and social impacts of your work activities and use of resources
      12. follow the legal, organisational, codes of practice and policies relevant to managing the environmental and social impacts of your work
      knowledge
      1. General knowledge and understanding
      • how to organise work activities and the use of resources in your area of responsibility so that they are efficient, effective and sustainable
      • the importance of organising work activities and the use of resources so that they minimise their negative and maximise their positive environmental and social impacts, and how to do this in your area of responsibility
      • how to engage employees and other stakeholders in managing the environmental and social impacts of work
      • how to identify and implement changes to work activities and the use of resources that will reduce their negative and increase their positive environmental and social impacts
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for managing environmental performance
      • the industry and sector requirements for corporate social responsibility
      • the legal, organisational, codes of practice and policies relevant to managing the environmental and social impacts of your work
      3. Context specific knowledge and understanding
      • your organisation's environmental and corporate social responsibility policies and how to comply with them
      • the types of risks to the environment that you do not have the ability to control within your role and why it is important to identify risks
      • the employees in your area of responsibility who can contribute to, and identify opportunities for, improving the environmental and social impacts of work
      • the range of environmental and social specialists that exists inside and/or outside your organisation
      • your role, responsibilities and limits of your authority in relation to managing the environmental and social impacts of your work
      skill
      1. Assessing
      2. Communicating
      3. Consulting
      4. Decision-making
      5. Evaluating
      6. Involving employees
      7. Monitoring
      8. planning
      9. Presenting information
      10. reporting
      11. risk management
      suite
      Management and Leadership
    42. Manage the redeployment of employees to new roles
      INSML021 This standard is about redeploying employees to new roles. You develop redeployment plans in accordance with your organisation's policies and procedures. You identify the need for redeployment based on business needs and communicate the reasons for this. You define and apply selection criteria to make fair decisions. The standard includes making redeployment offers to employees and justifying the changes that are necessary. These changes may concern their job roles, levels of responsibilities or working arrangements, especially where remote working is required. You show empathy to employees' perspectives and provide confidential support for them. You evaluate the redeployment process and make recommendations for improvements.
      duty
      1. engage colleagues and other stakeholders in developing plans for redeploying employees
      2. comply with your organisation's redeployment policies and procedures
      3. use internal and external specialist resources, where required
      4. identify the business need to redeploy employees to different roles, areas of the organisation or locations
      5. define specific, fair criteria for selecting individuals for redeployment
      6. apply the selection criteria objectively to identify those individuals to be redeployed
      7. communicate the reasons for redeployment to those affected making the decision-making criteria transparent
      8. make redeployment offers to individuals, specifying the new job specification, levels of responsibility, location and reporting arrangements
      9. justify any changes in salary, benefits or other terms and conditions including any relocation allowances or remote working arrangements
      10. confirm the date by which the offer must be accepted or rejected, and the alternatives if the offer is not accepted
      11. identify colleagues' needs, feelings and motivations related to redeployment of themselves and their colleagues
      12. provide support to individuals being deployed showing interest in their concerns
      13. protect the confidentiality and security of information following organisational procedures
      14. arrange induction, support, supervision and feedback to enable individuals to perform in their new roles
      15. evaluate the redeployment process with those involved
      16. identify any areas for improvement to the redeployment process and make recommendations
      17. follow the legal, organisational, codes of practice and policies relevant to your role and managing the redeployment of employees
      knowledge
      1. General knowledge and understanding
      • how to engage employees and other stakeholders in redeployment processes
      • the principles and methods of effective communication and how to apply them
      • how to establish fair and clear criteria for redeployment
      • how to match redeployed employees to different roles, areas of the organisation and/or locations
      • the content that is required in redeployment offers
      • the importance of arranging and providing induction, support, supervision and feedback to individuals being redeployed and how to do so
      • the importance of evaluating the effectiveness of redeployment processes and identifying areas for improvement
      2. Industry and sector specific knowledge and understanding
      • the consultation requirements in your industry and sector
      • the employment practices in your industry and sector
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • your organisation's redeployment policies and procedures
      • the specialist resources available to support redeployment processes and how to access and use them
      • the need for redeploying employees
      • how to communicate redeployment decisions to individuals and empathise with their needs. feelings and motivations
      • the relevant working arrangements or changes in location
      • the employment contracts with employees working at your organisation
      • the employees within your area of work, their roles, responsibilities, competences and potential
      • your own role, responsibilities and level of authority
      • the legal, organisational, codes of practice and policies relevant to your role and managing the redeployment of employees
      skill
      1. Communicating
      2. Consulting
      3. Decision-making
      4. Empathising
      5. Evaluating
      6. information management
      7. Involving others
      8. Managing conflict
      9. Negotiating
      10. planning
      11. Presenting information
      12. reviewing
      13. Thinking systematically
      14. Valuing and supporting others
      suite
      Management and Leadership
    43. Manage yourself to achieve your work and personal objectives
      INSML001 This standard is about managing yourself to achieve your work and personal objectives. You develop objectives to achieve your organisation's vision and objectives in line with its values. You identify your priorities and focus your time and resources to achieve them. You also assess your own values, motivations and aspirations against your organisation's vision, objectives and values to align and manage conflicts. You recognise and manage your emotions and emotions of your colleagues, mental health and wellbeing, responding to new opportunities and urgent situations with positivity, energy and focus. You use emotional intelligence to discern between feelings, collate relevant information to guide your judgement, decision-making and adapt to the working environment to achieve your work and personal objectives.
      duty
      1. define the key purpose of your work role
      2. identify how your role contributes to achieving your organisation's vision and objectives
      3. identify how your role relates to other roles in the organisation and where there are opportunities for joint working and mutual support
      4. develop personal objectives which are compatible with the vision, objectives and values of your organisation
      5. prioritise objectives and plan work to make best use of available time and resources
      6. assess your own values, motivations and aspirations
      7. evaluate your organisation's vision, objectives and values against your own values, motivations and aspirations to identify alignment and conflicts
      8. plan methods to maximise alignment and resolve the personal or organisational conflicts
      9. agree and prioritise your objectives with members of staff you report to
      10. monitor your progress and achievements against objectives and deadlines
      11. manage your time to achieve objectives within agreed deadlines
      12. delegate responsibilities to colleagues to ensure that deadlines are met
      13. use the relevant technologies to help you achieve your objectives
      14. identify and remove distractions and activities that do not help achieve your objectives
      15. monitor changes to your organisation's objectives, processes, systems and structures
      16. identify how changes to the organisation's objectives, processes, systems and structures impact on your role
      17. identify new work opportunities as they arise
      18. respond quickly and positively to new opportunities and revise your objectives and priorities
      19. identify urgent situations that arise during work activities
      20. respond quickly and positively to urgent situations when they arise, revising your objectives and priorities as necessary
      21. maintain your wellbeing through self-reflection when working towards achievement of your objectives
      22. use emotional intelligence to recognise and evaluate your own and your colleagues' strengths and weaknesses, feelings, opinions and judgements
      23. manage your relationships with colleagues and customers to achieve your objectives
      24. request regular objective, specific and valid feedback on your performance from colleagues and customers
      25. monitor progress towards your objectives
      26. seek new sources of support and feedback, when necessary
      27. evaluate the achievement of your objectives with members of staff you report to
      28. agree changes to your objectives with those you report to, based on your performance, feedback received or changes in organisational priorities
      29. take actions to maintain balance between your professional and personal life, when required
      knowledge
      1. General knowledge and understanding
      • how to identify the requirements of your work role
      • how to gather and validate information
      • how to analyse your work role and how it relates to other roles in the organisation.
      • the ways that you can assess your own values, motivations and aspirations
      • the importance of balancing personal values, motivations and aspirations with organisational vision, objectives and values
      • how to evaluate the impact of different factors on your role
      • the importance of managing your knowledge, understanding and skills
      • how to set work objectives which are Specific, Measurable, Achievable, Realistic and Time-bound (SMART)
      • the ways to measure progress against your work objectives
      • how to monitor changes, trends and developments and revise objectives to incorporate them
      • the techniques for managing emotions, mental health and wellbeing
      • the methods for gathering feedback on your performance
      • how to make effective use of performance feedback
      • how to update work objectives based on your performance, feedback received or changes in organisational priorities
      • how to track time management and identify possible improvements
      • how to address multiple demands with focus and energy
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for the development and maintenance of knowledge, skills and competence
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • the colleagues and team members within your area of work, their roles, responsibilities, competences and potential
      • your organisation's business processes
      • your organisation's objectives
      • the agreed requirements of your work role including the limits of your responsibilities
      • your agreed personal work objectives
      • your organisation's structure and reporting lines
      • your own your own and your colleagues' strengths and weaknesses, feelings, opinions and judgements
      • your own values, motivations and aspirations
      • the importance of emotional intelligence in the workplace
      • your own emotions and the effect these have on your own actions and colleagues
      • the sources of performance feedback in your organisation
      skill
      1. Communicating
      2. Evaluating
      3. Empathy
      4. Motivation
      5. Obtaining feedback
      6. Managing self
      7. Personal resilience
      8. planning
      9. Prioritising
      10. reviewing
      11. Self-assessment
      12. Self-reflection
      13. Self-awareness
      14. Setting objectives
      15. time management
      suite
      Management and Leadership
    44. Optimise the use of technologies
      INSML040 This standard is about optimising the use of technologies. You engage with colleagues to develop approaches for using technologies, sourcing and using specialist when required. You review strategies for using technologies and monitoring their performance. You also identify planned technology changes including using them for new purposes and introducing new technologies. You benchmark to identify good practice and ensure your technologies are aligned to organisational strategy. The standard also includes communicating the strategy, checking compatibility, resolving technology problems and contingency planning. You support colleagues to use technologies, monitoring and maintaining systems during strategy implementation and reporting on performance.
      duty
      1. develop effective approaches to the use of technologies by engaging relevant colleagues
      2. identify and secure sources of internal and external specialist support
      3. identify the current approaches to the use of technologies within your organisation or area of responsibility
      4. identify any plans to discard or introduce technologies or to use existing technologies for different purposes within your organisation or work area
      5. carry out benchmarking to identify good practice in relation to the use of technologies
      6. identify lessons learnt and apply these to your organisation
      7. identify opportunities for introducing new technologies, adapting existing technologies or using existing technologies for different purposes
      8. develop your strategy for using technologies and monitoring performance, using specialist expertise when required
      9. implement your strategy for using technologies and monitoring performance, using specialist expertise when required
      10. review your strategy for using technologies and monitoring their performance
      11. ensure that your strategy for using technologies is aligned to the overall vision, values, objectives and plans of your organisation
      12. communicate the technology strategy to colleagues and key stakeholders
      13. check that new technologies are compatible with current technologies
      14. monitor the introduction of any technology, or adaptation of existing technology
      15. resolve technological problems within agreed organisational service levels
      16. provide resources and support to enable colleagues to make effective use of technologies
      17. ensure that contingency plans are in place in case technology fails
      18. maintain systems to monitor implementation of technologies
      19. report on technology performance for your organisation or area of responsibility
      20. follow the legal, organisational, codes of practice and policies relevant to optimising the effective use of technology
      knowledge
      1. General knowledge and understanding
      • the different types of technologies and the main factors to consider when assessing the use or introduction of new technologies, including the full costs and benefits
      • the importance of consulting with colleagues and relevant parties in relation to technologies
      • what an effective organisational strategy for using technologies should cover
      • the importance of contingency planning in relation to the ongoing use or introduction of technologies and how to do this
      • the different techniques and methods for communicating your organisation's strategy for using technologies
      • how to benchmark your organisation's use of strategy against other organisations
      • how to check the compatibility of new technologies with existing technologies
      • how to establish systems for reviewing the implementation of the strategy and identifying areas for improvement
      • the types of resources and support needed to enable colleagues to make the best use of technologies
      2. Industry and sector specific knowledge and understanding
      • the trends and types of technology that are available to your industry and sector and their main features, benefits and drawbacks
      • the financial or other incentives or support that may be available for investing in technology in your industry and sector
      • the legal, organisational, codes of practice and policies relevant to optimising the effective use of technology
      3. Context specific knowledge and understanding
      • the role of technologies in your organisation's culture and the current approaches to use
      • the plans to discard or introduce technologies, or use existing technologies for different purposes and who needs to be consulted across the organisation
      • the other parties with an interest in your organisation's use of technologies
      • the vision, values, objectives and plans of your organisation and how the technology strategy aligns
      • the systems in place for effective monitoring and reporting on the use of technologies, including contingency plans
      • the specialists who can advise your organisation on using technologies
      • what technologies have already been used in your organisation and what the outcomes were
      skill
      1. benchmarking
      2. Communicating
      3. Consulting
      4. contingency planning
      5. information management
      6. Innovating
      7. Involving colleagues
      8. Lead by example
      9. Leadership
      10. Monitoring
      11. Networking
      12. planning
      13. Problem solving
      14. Questioning
      15. reporting
      16. reviewing
      17. Thinking strategically
      18. Thinking systematically
      suite
      Management and Leadership
    45. Outsource business processes
      INSML058 This standard is about outsourcing business processes which are not part of your organisation's core competences. You identify non-core business processes with potential to outsource, assessing the benefits and risks that outsourcing may have for your organisation. You produce outsourcing business cases and present these to decision-makers to confirm agreement. You also manage the human resource implications linked to outsourcing. The standard includes developing a specification to support vendor tendering, inviting vendors to submit tenders and assessing applications to select the most suitable supplier. You work with legal specialists to negotiate the vendor contract and communicate the plans to internal and external stakeholders. You work with the vendor to transfer business processes, then manage risks and monitor performance against the contract.
      duty
      1. engage colleagues and other stakeholders in outsourcing decisions and managing outsourcing arrangements
      2. analyse your organisation's core competences and identify business processes which are non-core
      3. assess the potential benefits, costs, disadvantages, risks and legal and ethical implications of outsourcing non-core processes
      4. produce business cases for outsourcing non-core processes
      5. present business cases to decision-makers and confirm actions if they agree that outsourcing is worth pursuing
      6. manage the human resource implications of outsourcing, including any redundancy, redeployment, training and development, and cultural issues
      7. identify and evaluate potential vendors to outsource the processes to
      8. develop a specification of your outsourcing requirements
      9. invite potential vendors to tender for outsourced work
      10. assess tenders received against the specifications
      11. select the vendor which best meets your criteria
      12. negotiate an outsourcing contract with the vendor which specifies the volume and level of service to be provided, payment terms
      13. monitor the vendor's performance in partnership with work with legal specialists
      14. communicate outsourcing plans, both internally and externally as required
      15. monitor staff reactions to outsourcing plans and address their concerns
      16. develop a plan to transfer the business processes to the vendor including contingency plans to manage risks
      17. transfer the business processes to the vendor, addressing any emerging issues
      18. monitor the vendor's ongoing performance in line with the contract, addressing any anomalies that occur
      19. review the outsourcing arrangement at agreed points and in the event of significant changes in the operating environment
      20. evaluate the business outsourcing processes to identify areas for improvement
      21. follow the legal, organisational, codes of practice and policies relevant to outsourcing business processes
      knowledge
      1. General knowledge and understanding
      • how to engage colleagues and stakeholders in outsourcing decisions and managing outsourcing arrangements
      • the difference between core and non-core business processes
      • how to assess the potential benefits, costs, disadvantages, risks, and legal and ethical implications of outsourcing non-core processes
      • how to make a business case for outsourcing non-core processes
      • the potential human resource implications of outsourcing, including redundancy, redeployment, training and development, and cultural issues, and how to address these
      • how to identify and evaluate potential vendors to which you could outsource the process, including the use of vendor rating systems
      • the importance of inviting potential vendors to tender against a specification of your requirements
      • how to assess and select the vendor which best meets your criteria
      • the techniques for negotiating and agreeing a legally binding outsourcing contract, and how to work with legal specialists
      • the importance of a legally binding outsourcing contract with a vendor specifying in detail the volume and level of service to be provided, payment terms and how the vendor's performance will be monitored
      • the importance of communicating the outsourcing plans internally and externally as required, and how to do so clearly and effectively
      • how to monitor a vendor's performance in line with the contract, promptly and effectively addressing any anomalies that occur
      • the importance of working closely with the vendor to transfer the business process to them, and how to do this
      • how to identify potential risks and emerging issues when transferring the business process and how to resolve them
      • the importance of reviewing the outsourcing arrangement at agreed points and in the event of significant changes in the business environment
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for outsourcing business processes
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to outsource business processes
      3. Context specific knowledge and understanding
      • the individuals in your area of work, their roles, responsibilities, competences and potential
      • your organisation's core and non-core business processes
      • your organisation's procedures and relevant legal requirements for inviting tenders to supply your requirements
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Decision-making
      5. Evaluating
      6. Monitoring
      7. Negotiating
      8. Persuading
      9. Presenting information
      10. Questioning
      11. reviewing
      12. risk management
      13. Thinking strategically
      suite
      Management and Leadership
    46. Plan and monitor the work of sales teams
      INSML047 This standard is about planning and monitoring the work of sales teams. You create sales and call plans for a team of sales staff. You select sales team structures and activities based on identified customer needs and selling opportunities, setting financial and sales activity targets. You also review selling procedures and monitor sales call effectiveness, adjusting plans when required.
      duty
      1. identify factors affecting sales trends for your organisation
      2. measure the impact of trends on the existing sales structure and resources available
      3. analyse the implications of trends for existing and future sales structures
      4. evaluate the criteria your key customers use to choose suppliers, and how these impact your customers' buying practices
      5. analyse sales resource requirements, based on information about the number, size and location of customers
      6. identify potential gaps that need to be fulfilled to achieve sales targets
      7. select an approach for structuring your sales team activities including territories, customer types and industry sectors
      8. assign sales team members using the approach selected, matching their knowledge, abilities and skills to the requirements of customers within the relevant territories, customer types or sectors
      9. identify customers and prospects to contact by telephone, email, or in person
      10. estimate the time required to deal with your prospective or existing customers to sell effectively
      11. set financial and sales activity targets for the sales team
      12. review the selling procedures of the sales team to ensure that they can meet sales targets
      13. monitor the effectiveness of sales call plans, identifying any significant variances from agreed targets
      14. encourage members of sales teams to discuss new ideas for improvement and offer criticisms
      15. make agreed tactical adjustments to call plans, where necessary, to achieve targets
      16. follow the legal, organisational, codes of practice and policies relevant to planning and monitoring the work of sales teams
      knowledge
      1. General knowledge and understanding
      • the different ways of structuring sales forces, including territory management, customer type and industry sector management, and the reasons for selecting each
      • the reasons why an organisation might establish, maintain or change its sales management structure
      • how sales structures are established and the factors to be considered when establishing an appropriate structure
      • the concept of 'preferred supplier' status as used by customers when selecting suppliers of products and services
      • the variety of procurement practices used by a range of organisations
      • how to prioritise calls according to the potential value and probability of a sale
      • how to develop a call plan, record the outcome of each call effectively and measure the success of sales calls
      • the techniques for motivating a sales force, including the use of tactical sales incentives
      • the exchange of ideas and criticism for performance improvement
      • the sources of general and specialist advice on effective resourcing of the sales team
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to planning and monitoring the work of sales teams
      3. Context specific knowledge and understanding
      • your own organisation's products and services, sales strategies, plans and targets, including those in relation to relevant key accounts
      • the employment contracts and current working practices of the sales team
      • the geographical spread of your organisation's potential and existing customers
      • the criteria used by your key customers to select their suppliers, and how they affect their procurement practice
      • your organisation's actual and potential competitors and partners and the key features of their selling strategies
      skill
      1. Analysing
      2. Communicating
      3. Decision-making
      4. Evaluating
      5. information management
      6. Involving employees
      7. Monitoring
      8. Obtaining feedback
      9. planning
      10. Presenting information
      11. Problem solving
      12. Setting objectives
      13. Thinking strategically
      14. Thinking with a focus on customers
      suite
      Management and Leadership
    47. Plan change in your work environment
      INSML016 This standard is about the planning change in your work environment. You engage employees and other stakeholders and assess the gap between current and future states. You identify obstacles to change and plan approaches to overcome them. The standard includes planning business continuity activities and communication strategies to keep stakeholders informed. You also identify change in roles and responsibilities and the training and support requirements of employees and colleagues. You communicate your change plans to explain how different stakeholders are affected and overcome difficulties during planning. You also monitor engagement with the change programme and recognise the contributions and cooperation of those involved. You evaluate the process to identify improvements to future organisational changes.
      duty
      1. engage employees and other stakeholders in planning changes
      2. outline the processes, systems, structures, roles or cultures that need to be changed with stakeholders
      3. assess the gap between the current state and the required future state
      4. identify obstacles to changes
      5. develop a plan to achieve the required changes agreed
      6. agree evaluation criteria to measure the success of change processes with stakeholders
      7. identify the roles and responsibilities of colleagues involved in or affected by the changes
      8. plan for the continuity of business activities during the period of changes
      9. evaluate the risks associated with plans and develop contingency arrangements
      10. identify how and when progress will be monitored against the plans
      11. develop communication strategies to keep colleagues and stakeholders informed about the progress
      12. present plans for change using appropriate tools to evaluate its impact
      13. ask employees and stakeholders to give feedback on changes
      14. ask employees and stakeholders to suggest innovations and improvements to products, services, processes, systems, structures, roles and cultures
      15. communicate the business case for changes, specifying both the benefits, costs and risks
      16. provide opportunities for employees and other stakeholders to discuss business cases for change, provide feedback, express any concerns and make suggestions
      17. plan changes, identifying roles and responsibilities
      18. evaluate how the changes will affect employees and other stakeholders
      19. mitigate for change and understand the differences between change and crisis management
      20. identify training or support that employees and stakeholders need and how and when these will be provided
      21. communicate with employees and other stakeholders about change processes, specifying how it affects them and any actions required of them
      22. discuss planning progress, overcoming difficulties and inviting suggestions for improvements
      23. monitor engagement with and responses to the change planning processes
      24. provide training, support and encouragement to colleagues
      25. recognise the contributions and cooperation of those involved and affected by the change
      26. evaluate employees experience of the change planning process and use the lessons learned to improve future change processes
      27. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to plan organisational change
      knowledge
      1. General knowledge and understanding
      • the main models and methods for managing organisational change, and their strengths and weaknesses, and how to select an approach that matches a defined organisational change
      • the theory of teams, including team-building techniques and how to apply them when engaging employees and stakeholders to plan and deliver organisational change
      • how to develop and gain consensus on criteria for evaluating the success of the change process with stakeholders
      • how to assess the risks and benefits associated with change strategies and plans
      • the importance of contingency planning and how to do so effectively
      • the obstacles to change, and the techniques that deal with these
      • the range of stakeholder expectations and how they influence the process
      • how to engage employees and other stakeholders in change processes
      • the principles and methods of effective communication and how to apply them
      • how to encourage people to provide feedback and respond appropriately to feedback
      • how to identify individual training needs and provide the support people need to cope with change
      • the monitoring and evaluation principles, methods, tools and techniques
      • how to evaluate people's experience of change and identify the lessons to be learned
      2. Industry and sector specific knowledge and understanding
      • your organisation's current position in its sector and operating environment, compared with its main competitors, relevant to change programmes
      • the range of information sources that are relevant to the sector, and related sectors, in which your organisation operates
      • the current and emerging trends and developments in your sector
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • the individuals within your area of work, their roles, responsibilities, competences and potential
      • your organisation's culture, the vision for the future, reasons for change, consultation processes, the risks and expected benefits
      • the business-critical activities, interdependencies, factors that need to be changed, and the associated priorities and reasons
      • your organisation's communication channels, both formal and informal
      • the change management frameworks and methods used in your organisation
      • how to mitigate for change and the differences between change and crisis management
      • the business case for change in your organisation, including cost-benefit analysis techniques
      • the different obstacles to change within your organisation
      • your organisation's stakeholders, their interests and expectations
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Consulting
      5. contingency planning
      6. Decision-making
      7. Empathising
      8. Empowering
      9. Evaluating
      10. Influencing
      11. information management
      12. Innovating
      13. Involving others
      14. Monitoring
      15. Negotiating
      16. Obtaining feedback
      17. Persuading
      18. Presenting information
      19. planning
      20. Problem solving
      21. Reflecting
      22. reporting
      23. risk management
      24. Stress management
      25. Team building
      26. Thinking systematically
      27. Valuing and supporting others
      suite
      Management and Leadership
    48. Plan the workforce
      INSML019 This standard is about planning the workforce. You engage with stakeholders and specialists to assist with workforce planning. You evaluate your organisation's strategy and plans to identify what is required to deliver them. You also review the current workforce for capacity and capability to deliver and identify learning and development needs. The standard includes checking workforce diversity and developing plans using internal and external specialists. You confirm that employment contracts and resources are in place to meet your organisation's requirements. You also communicate workforce plans and consider contingencies to deal with unforeseen circumstances.
      duty
      1. engage colleagues and key stakeholders in planning workforce requirements
      2. confirm specialist resources to assist in workforce planning activities, where necessary
      3. evaluate your organisation's strategic objectives and plans to obtain information needed for workforce planning purposes and identify any key issues for further consideration
      4. identify the knowledge, skills and competence required to deliver your organisation's strategic objectives and plans
      5. review the capacity and capability of the current workforce to meet identified knowledge, skills and competence requirements
      6. identify any learning or development needs of the current workforce to meet requirements
      7. check that the diversity of the workforce provides a suitable mix of people to achieve its objectives
      8. interpret the range of needs of your workforce
      9. develop workforce plans that meet the organisation's long, medium, and short-term requirements, making effective use of internal and external specialists
      10. check that employment contracts meet the needs of the organisation
      11. confirm that resources needed to recruit, develop, retain and redeploy people are available
      12. develop contingency plans to deal with unforeseen circumstances and maintain business continuity
      13. identify any recurring issues that cause people to leave your organisation and seek to address these
      14. communicate workforce plans to colleagues
      15. review your workforce plans when required by your organisation, or in the light of changes to your organisation's strategic objectives and plans
      knowledge
      1. General knowledge and understanding
      • how to engage employees and other stakeholders in workforce planning
      • what an effective workforce plan should cover to meet organisational requirements
      • the information required to undertake workforce planning
      • the legislation and requirements relating to employment, workers' welfare and rights, equality and health and safety
      • how to take account of equality, diversity and inclusion issues in workforce planning
      • the strategies and services which need to be in place for when employees leave, including redundancy counselling
      • the importance of putting contingency plans in place and how to do so effectively
      • the different ways in which workforce requirements can be met, their advantages and disadvantages, costs and benefits
      2. Industry and sector specific knowledge and understanding
      • the types of employment contracts typically used within the industry and sector
      • the patterns for employing, recruiting, and retaining employees in the industry and sector
      • the trends and developments in the sector which are relevant to workforce planning
      • the legislation, regulations and codes of practice that apply in the industry and sector
      • the working culture and practices of the industry and sector
      3. Context specific knowledge and understanding
      • the individuals within your organisation, their roles, responsibilities, competences and potential
      • the internal and external specialist resources available for workforce planning and how to make use of them
      skill
      1. Analysing
      2. Communicating
      3. contingency planning
      4. Decision-making
      5. Evaluating
      6. information management
      7. Monitoring
      8. planning
      9. Prioritising
      10. reviewing
      11. Scenario building
      12. Thinking creatively
      13. Thinking strategically
      suite
      Management and Leadership
    49. Produce and procure products and services from external suppliers
      INSML056 This standard is about producing and procuring products and services from external suppliers. You engage with colleagues to take decisions about whether to produce products and services within your organisation or whether to buy them from other organisations. You review capacity and capability of your own and suppliers to produce the products and services identified. You make decisions by analysing costs, benefits and risks, considering ethics and sustainability. The standard includes creating specifications and selecting suppliers that best meet your organisation's requirements. You monitor the performance of suppliers and resolve any problems that arise, reviewing your decisions to align with changes in your operating environment.
      duty
      1. engage colleagues and key stakeholders in deciding whether to produce or buy in products and services
      2. establish your organisation's requirements for products and services
      3. establish whether your organisation has the capability and capacity to produce required products and services, or could develop capability and capacity in the timescale required
      4. identify potential suppliers and evaluate their capability and capacity to supply required products and services in the timescale required
      5. analyse the costs of producing products and services in-house, including the benefits of developing new capability and expertise
      6. analyse the costs of buying in products and services, including procurement processes and the benefits of collaborative arrangements
      7. evaluate the risks involved in producing products and services compared to buying them in
      8. review ethical and sustainability considerations and the interests of key stakeholders
      9. decide whether to produce or buy in products and services based on your analysis of costs and benefits, risks, review of ethical and sustainability considerations, and the interests of key stakeholders
      10. record and communicate your decision, explaining your rationale and the assumptions made
      11. seek support from colleagues, procurement or legal specialists when required
      12. create specifications for products and services to meet your organisation's requirements
      13. identify a diverse range of products and services suppliers to compare options
      14. select products and services suppliers which offer the optimal mix of quality, cost, timeliness and reliability
      15. negotiate with selected suppliers to reach an agreement which offers value for money and is acceptable to both parties
      16. agree a contract which states the quality and quantity of products and services to be supplied, timescales, costs, terms and conditions, and the consequences if either party fails to comply with the contract
      17. monitor the performance of suppliers in terms of the quality, timeliness and reliability of products and services
      18. resolve any supplier problems, in accordance with the terms of the contract
      19. review your decisions to produce or buy in products and services at agreed intervals, taking account of the actual costs and benefits and any changes in your organisation's operating environment
      20. follow the legal, organisational, codes of practice and policies relevant to procuring products and services
      knowledge
      1. General knowledge and understanding
      • the importance of consulting with colleagues to identify requirements for products and services and decisions to produce or buy in products and services
      • how to draw up detailed specifications for procuring products and services
      • how to source products and services and compare alternative suppliers
      • how to select products and services suppliers which offer the optimal mix of quality, costs, timeliness and reliability
      • how to negotiate with selected suppliers to reach an agreement which offers value for money and is acceptable to both parties
      • the importance of agreeing a contract which clearly states quality and quantity of products and services, timescales and costs, terms and conditions, and consequences if either party fails to comply with the contract
      • how to monitor the performance of suppliers in terms of the quality, timeliness and reliability of products and services
      • the importance of taking prompt action to resolve any problems with the performance of suppliers, in accordance with the terms of the contract, and how to decide what action should be taken and when
      • how to evaluate your organisation's actual or potential capability and capacity to produce required products and services
      • how to evaluate the capability and capacity of potential suppliers
      • how to carry out cost-benefit analyses and identify and evaluate risks
      • the decision-making principles, methods, tools and techniques and how to apply them
      • the importance of carrying out regular reviews of your decisions to produce or buy in products and services, and how to do so
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for procuring products/services
      • the legal, organisational, codes of practice and policies relevant to procuring products and services
      3. Context specific knowledge and understanding
      • the sources of advice, guidance and support from colleagues or procurement or legal specialists on any aspect of procuring products and services about which you are unsure
      • the limits of your own knowledge, skills and competence and whom to consult with to identify your requirements for products and services and suppliers, where necessary
      • the sources of products and services suppliers which meet your organisation's requirements
      • your organisation's strategic objectives, values, key stakeholders, business activities, processes and requirements for products and services
      • your organisation's ethical and sustainability considerations that may impact on your decisions
      skill
      1. Analysing
      2. Assessing
      3. Communicating
      4. Consulting
      5. Decision-making
      6. Evaluating
      7. Forecasting
      8. information management
      9. Involving others
      10. Influencing
      11. Monitoring
      12. Negotiating
      13. Obtaining feedback
      14. planning
      15. Presenting information
      16. Problem solving
      17. reporting
      18. reviewing
      19. Thinking systematically
      20. Thinking strategically
      suite
      Management and Leadership
    50. Promote and manage staff wellbeing
      INSML028 This standard is about promoting and managing the wellbeing of your staff. You review your organisation's key indicators to understand the levels of wellbeing in your organisation. You create plans and implement initiatives to promote and manage employee wellbeing. You also check that workloads are achievable within the available working hours and provide support to assist staff to fulfil their responsibilities. You provide opportunities for staff to talk about wellbeing and discuss problems with them. The standard includes consulting with internal and external sources of expertise and referring individuals for specialist support to alleviate problems affecting their wellbeing.
      duty
      1. engage staff, their representatives and other stakeholders in promoting staff wellbeing
      2. review key indicators to identify patterns and trends
      3. analyse the available quantitative and qualitative data to determine levels of staff wellbeing
      4. review current research and ideas related to staff wellbeing
      5. create plans to improve staff wellbeing based on your analysis
      6. identify areas of your organisation that create support to develop a wellbeing culture
      7. implement specific initiatives to enhance staff wellbeing in identified areas
      8. check that objectives and workloads of staff are achievable within the working hours available
      9. provide staff with the training, support and supervision they need to be able to fulfil their responsibilities effectively both now and, in the future,
      10. provide opportunities for teams to talk about their wellbeing
      11. discuss problems affecting wellbeing with individual staff
      12. respect individual confidentiality in relation to information sharing or addressing the issues and problems
      13. identify when staff have problems affecting their wellbeing and take action to alleviate the problems, where possible
      14. consult with specialists, where their problems are outside your area of competence or authority
      15. refer staff to specialists, when required
      16. follow the industry legal, organisational, codes of practice and policies relevant to your role in promoting and managing staff wellbeing
      knowledge
      1. General knowledge and understanding
      • how to engage staff, their representatives and other key stakeholders in promoting staff wellbeing
      • the key indicators (such as attendance, retention, working hours, productivity, job satisfaction, innovative suggestions) and measures of staff wellbeing
      • the quantitative data (such as absenteeism, staff turnover, accident records, overtime) which can be used to evaluate levels of staff wellbeing
      • the qualitative information (such as supervisory meetings, appraisals, exit interviews, staff surveys, body language) which can be used to evaluate levels of staff wellbeing
      • how to analyse quantitative data and qualitative information to determine levels of staff wellbeing
      • the initiatives that can be implemented to reduce stress and enhance staff wellbeing
      • how to calculate achievable objectives and workloads for staff
      • the importance of providing staff with opportunities to discuss issues affecting their wellbeing
      • how to recognise signs that staff are having problems affecting their wellbeing
      • the actions you can take to alleviate problems affecting staff wellbeing
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for enhancing staff wellbeing
      • the industry legal, organisational, codes of practice and policies relevant to your role in promoting staff wellbeing
      3. Context specific knowledge and understanding
      • the data available in your organisation that can inform an assessment of staff wellbeing
      • why it is important to confirm with confidentiality while sharing or receiving information about individual issues or problems
      • the individuals within your area of work, their roles, responsibilities, competences and potential
      • the internal and external sources of specialist expertise (such as HR staff, mental health first aiders, employee assistance programmes, charities, local support groups)
      skill
      1. Communicating
      2. Empathising
      3. Evaluating
      4. Leadership
      5. Leading by example
      6. Obtaining feedback
      7. planning
      8. Problem solving
      9. reviewing
      10. risk management
      11. Setting objectives
      12. Stress management
      13. Team building
      14. Valuing and supporting members of staff
      suite
      Management and Leadership
    51. Promote equality of opportunity, diversity and inclusion in your organisation
      INSML008 This standard is about promoting equality of opportunity, diversity and inclusion in your organisation. You identify your own and your organisation's responsibilities and liabilities related to equality, diversity and inclusion. You actively promote diversity and inclusion in the way that you behave and the language that you use. You review the diversity needs of colleagues and customers and identify improvements that can be made, taking action to uphold individuals' rights. You maintain systems to monitor, review and report on progress related to equality, diversity and inclusion and seek specialist expertise when required.
      duty
      1. identify your organisation's and your own responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice
      2. identify your own responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice
      3. check that your organisation's written equality, diversity and inclusion policy and action plan enables you to carry out your own responsibilities
      4. agree revisions to your organisation's written equality, diversity and inclusion policy and action plan with decision makers, if required
      5. check that the equality, diversity and inclusion policy and action plan has been communicated to all colleagues and other relevant stakeholders
      6. challenge the status quo and seek better alternatives when required
      7. promote equality of opportunity, diversity and inclusion by engaging colleagues and other key stakeholders
      8. agree management commitment to promoting equality of opportunity, diversity and inclusion
      9. check that commitment to promoting equality of opportunity, diversity and inclusion underpins your organisation's vision, values, objectives and plans
      10. use language and behaviours that role-models your organisation's commitment to equality of opportunity, diversity and inclusion
      11. monitor the language and behaviours used by colleagues to ensure it supports your organisation's commitment to equality of opportunity, diversity and inclusion
      12. review the diversity and needs of your organisation's current and potential customers
      13. select communication media and styles that meet the needs of different colleagues, customers and situations
      14. identify areas where needs are not being satisfied or where the diversity of customers should be improved
      15. review the diversity of the workforce, at all levels, in comparison to the population and your organisation's current and potential customers and
      16. consider the views and actions of colleagues, team members and other stakeholders when making decisions
      17. support colleagues, team members and other stakeholders to encourage use of their knowledge, skills and expertise
      18. take action to uphold individuals' rights following your organisation's guidelines for decision-making and building allyship
      19. identify areas for improvement in the diversity of the workforce
      20. seek specialist expertise in relation to equality, diversity and inclusion issues, where required
      21. maintain systems to monitor, review and report on progress in relation to equality of opportunity, diversity and inclusion within your organisation
      22. use the findings of your reviews to identify required actions and changes to practice
      23. comply with, and ensure others comply with, legal requirements, industry regulations, organisational policies and professional codes
      knowledge
      1. General knowledge and understanding
      • your organisation's and your personal responsibilities and liabilities under equality, diversity and inclusion legislation and the relevant codes of practice
      • the different definitions of equality, diversity and inclusion
      • the different forms which discrimination and harassment might take in the workplace
      • the business case for ensuring equality of opportunity and promoting diversity and inclusion
      • the importance of senior management commitment to promoting equality of opportunity, diversity and inclusion and how this can be achieved
      • why it is important to lead by example in terms of your behaviour, words and actions supporting a commitment to equality of opportunity, diversity and inclusion
      • how to recognise when the behaviour, words and actions of colleagues and customers does, and does not, support a commitment to equality of opportunity, diversity and inclusion and the actions that can be taken to correct behaviours
      • the importance of reviewing the diversity and needs of an organisation's current and potential customers to identify areas for improvement and how to review
      • the importance of reviewing the diversity of an organisation's workforce, at all levels, to identify areas for improvement and how to review
      • how to develop a written equality, diversity and inclusion policy and what it should cover
      • how to communicate the organisation's equality, diversity and inclusion policy to all people who work for the organisation and other relevant parties
      • the sources of specialist expertise in relation to equality, diversity and inclusion
      • how to establish systems for monitoring, reviewing and reporting on progress in relation to equality of opportunity, diversity and inclusion within an organisation
      2. Industry and sector specific knowledge and understanding
      • the industry and sector-specific legislation, regulations, guidelines and codes of practice relating to equality, diversity and inclusion
      • the range of equality, diversity and inclusion issues and developments that are particular to your industry and sector
      3. Context specific knowledge and understanding
      • the overall vision, values, objectives, plans and culture of your organisation
      • why allyship in the workplace is important
      • the planning and decision-making processes within your organisation including the guidelines related to fairness and consistency
      • your organisation's current and potential customers and their needs
      • the current diversity of your organisation's workforce
      • the key stakeholders with an interest in equality, diversity and inclusion in your organisation
      • your organisation's written equality, diversity and inclusion policy and action plan and how they are communicated to colleagues and to other relevant stakeholders
      • the mechanisms for consulting with colleagues or their representatives on equality, diversity and inclusion issues, and why consideration of their views and actions is important
      • the sources of specialist expertise in relation to equality, diversity and inclusion used by your organisation (internal and external)
      • your organisation's systems for monitoring, reviewing and reporting on progress in relation to equality of opportunity, diversity and inclusion
      skill
      1. Building allyship
      2. Communicating
      3. Consulting
      4. Empathising
      5. Evaluating
      6. Influencing
      7. Involving others
      8. Leadership
      9. Leading by example
      10. Monitoring
      11. Persuading
      12. planning
      13. reporting
      14. reviewing
      15. Valuing and supporting others
      suite
      Management and Leadership
    52. Provide healthy, safe and secure working environments and practices
      INSML055 This standard is about providing healthy, safe and secure working environments and practices. You ensure that the physical environment and working practices in your area of responsibility comply with your organisation's health and safety policy statement and that resources are secure. You consult your team and representatives on health and safety issues, ensuring that systems are in place to identify and assess hazards and risks. You also take action to control or eliminate hazards, using specialists or referring concerns to colleagues when they are outside your limits of authority. The standard also includes setting up systems to monitor, measure and report on health, safety, security and productivity within your work area. You demonstrate your commitment to health, safety, security and productivity by setting a good example to your team.
      duty
      1. identify your personal responsibilities and liabilities under health and safety legislation
      2. communicate your organisation's health and safety policy statement to employees in your area of responsibility and other colleagues
      3. ensure the working environments and practices in your area of responsibility comply with your organisation's health and safety policy statement and are reviewed when required
      4. check compliance with your organisation's health and safety policy statement following any significant changes to the environment, practices or legislation
      5. consult employees in your area of responsibility or their representatives on health and safety issues, in line with organisational requirements
      6. set up a system for identifying health and safety hazards in your area of responsibility
      7. implement a risk assessment system in your area of responsibility
      8. ensure that a system is in place for identifying and assessing risks to the security of resources in your area of responsibility
      9. agree actions to eliminate or control identified hazards and manage identified risks
      10. refer identified hazards and risks outside your level/area of authority to colleagues responsible for health and safety
      11. ensure that the health and safety of employees and the security of resources and information are prime considerations when designing or reviewing working environments and practices
      12. allocate sufficient resources across your area of responsibility to deal with health, safety and security issues
      13. seek and make use of specialist expertise, where required
      14. set up systems for monitoring, measuring and reporting of health, safety, security and productivity performance in your area of responsibility
      15. demonstrate your personal commitment to health, safety, security and productivity through your actions
      16. review the application of health and safety policy statement in your area of responsibility and make recommendations to inform future developments
      17. follow the legal, organisational, codes of practice and policies relevant to providing healthy, safe, secure and productive working environments and practices
      knowledge
      1. General knowledge and understanding
      • the importance of health, safety and security in the workplace, your personal responsibilities and liabilities under health and safety legislation and how to keep up with legislative and other developments relating to health and safety
      • how to communicate the written health and safety policy statement to employees who work in your area of responsibility and other relevant parties
      • how to identify risks to the security of resources and information and actions you can take to mitigate these risks
      • how and when to consult with employees in your area of responsibility or their representatives on health, safety and security issues
      • the ways of developing a culture in your area of responsibility which puts health, safety and security first and the importance of setting a good example to employees
      • how to establish and use systems for identifying hazards and assessing risks, the actions that should be taken to control or eliminate them, and the type of resources required
      • how to establish systems for monitoring, measuring and reporting on health, safety and security performance in your area of responsibility
      • how and when to review the application of the written health and safety policy statement in your area of responsibility and produce/provide findings to inform future planning and decision-making
      2. Industry and sector specific knowledge and understanding
      • the industry and sector-specific legislation, regulations, guidelines and codes of practice relating to health, safety and security
      • the legal, organisational, codes of practice and policies relevant to providing healthy, safe, secure and productive working environments and practices
      3. Context specific knowledge and understanding
      • the employees with an interest in health, safety and security in your area of responsibility
      • your organisation's written health and safety policy statement and how it is communicated to employees at your organisation and to other relevant parties
      • the sources of specialist expertise available to support you in managing health, safety and security
      • the operational plans for your area of responsibility and the resources allocated to and across your area of responsibility for health, safety and security
      • the allocated responsibilities for health, safety and security in your area and your organisation in general
      • the systems in place in your area of responsibility for identifying hazards, assessing risks, taking actions and who to refer to when identified hazards or risks are outside your level and area of authority
      • the systems in place for monitoring, measuring and reporting of health, safety and security performance in your area of responsibility
      skill
      1. Communicating
      2. Consulting
      3. Decision-making
      4. information management
      5. Involving employees
      6. Leadership
      7. Monitoring
      8. planning
      9. Presenting information
      10. Prioritising
      11. Questioning
      12. reporting
      13. reviewing
      14. risk management
      15. Thinking systematically
      suite
      Management and Leadership
    53. Provide leadership to your team
      INSML005 The standard is about providing leadership to your team. You communicate your organisation's vison and values and the team's purpose and objectives, engaging team members to define direction and commit their energies and expertise to achieving results. You agree work objectives for individuals and manage your team through challenges. The standard includes encouraging your team to take responsibility, be creative and innovative, take the lead and work autonomously within defined boundaries. You motivate and support your team to achieve objectives, modelling your organisation's values and expected behaviours.
      duty
      1. communicate the purpose and objectives of the team to all members
      2. define direction within your area of responsibility by engaging your team
      3. plan how the team will achieve its objectives by consulting with them
      4. agree individual work objectives with all team members
      5. explain how individual objectives help to achieve the objectives of the team and the organisation
      6. persuade your team to commit their efforts and expertise to achieving results
      7. communicate a vision and shared values of where your organisation is going
      8. check that your team understand how the operational plans align with your organisation's vision, values and objectives
      9. manage your area successfully through challenges
      10. develop a range of leadership styles and apply them to different roles and situations
      11. communicate regularly and effectively with your team
      12. demonstrate that you listen to what your team say and act on it
      13. encourage team members to take responsibility for their own development needs
      14. support team members' resilience
      15. provide support and advice face-to-face or while working remotely
      16. encourage and recognise creativity and innovation within the team
      17. motivate team members to achieve their work and development objectives, providing recognition when they are successful
      18. empower team members to work autonomously and take their own decisions within agreed boundaries
      19. encourage team members to take the lead in their own areas of expertise, following their lead
      20. model behaviours that reflect your organisation's values and expected behaviours to build trust and support in your team
      21. make decisions that meet your organisation's requirements for fairness and integrity
      22. protect your own and your team's work against negative impacts
      23. request feedback from others and act on this to improve your leadership practice
      24. follow the legal, organisational, codes of practice and policies relevant to your role when providing leadership to your team
      knowledge
      1. General knowledge and understanding
      • how to engage team members within your area of responsibility to define team direction and persuade them to commit their energies and expertise to achieving results
      • the differences between managing and leading and how to empower team members
      • how to create and communicate a compelling vision to different audiences within your area of responsibility
      • the different leadership styles and how to select and apply these to different situations and team members
      • how to lead and motivate your team face-to-face or remotely
      • how to get and make use of feedback from team members and other colleagues on your leadership performance.
      • the types of difficulties and challenges that may arise and ways of identifying and addressing them
      • how to create and maintain a culture which encourages and recognises creativity and innovation
      • the importance of recognising individual strengths, encouraging others to take the lead and ways to achieve this
      • how to select and successfully apply different methods for encouraging, motivating and supporting team members and recognising achievement
      • how to set objectives which are Specific, Measurable, Achievable, Realistic and Time-bound (SMART)
      • how to plan the achievement of team objectives and the importance of involving team members in this process
      • the importance of showing team members how personal work objectives contribute to achievement of team and organisational objectives
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for the development and maintenance of knowledge, skills and competence
      • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
      3. Context specific knowledge and understanding
      • your own role, responsibilities and level of authority
      • your team members, their roles, responsibilities, competences, needs, motivations, strengths, limitations and potential
      • how to encourage and support resilience of your team members
      • your own values, motivations, emotions, strengths and limitations in your leadership role
      • the vision, strategic objectives and culture of the overall organisation and how your team's purpose, objectives, and operational plans for your area of responsibility align
      • the types of support and advice that team members are likely to need and how to respond to these
      • the leadership styles used across the organisation and how you compare
      • the personal work objectives and organisational standards of performance for your team members
      skill
      1. coaching
      2. Communicating
      3. Decision-making
      4. Empowering
      5. Evaluating
      6. Following
      7. Involving others
      8. Influencing
      9. Leadership
      10. Leading by example
      11. Managing conflict
      12. Monitoring
      13. Motivating
      14. Obtaining feedback
      15. Performance management
      16. Persuading
      17. planning
      18. Problem solving
      19. Presenting information
      20. Prioritising
      21. Providing feedback
      22. Supporting teams
      23. Supporting individual resilience
      24. Setting objectives
      25. Team building
      26. Valuing and supporting others
      suite
      Management and Leadership
    54. Recruit, induct and retain employees into their roles
      INSML020 This standard is about recruiting, inducting and retaining employees to undertake identified activities or work roles. You review the work required to identify shortfalls in number of employees, their knowledge, skills and competence. You develop job descriptions and specifications for recruitment. You plan and carry out recruitment using agreed selection criteria and make employment offers. You induct staff to your organisation taking their diverse needs into account. This includes supporting them to monitor their own induction progress. You also retain your staff by giving them ongoing opportunities to develop their potential and share any issues so that they can be resolved.
      duty
      1. engage colleagues and other stakeholders in recruiting, inducting and retaining staff
      2. seek specialist resources, where required
      3. review the work required in your area of responsibility
      4. identify any shortfalls in number of employees, their knowledge, skills and competence
      5. evaluate the options for addressing shortfalls and decide on the best options
      6. develop up-to-date job descriptions and person specifications for recruitment
      7. plan the recruitment and selection process for identified vacancies, the methods that will be used, the associated timings and who is going to be involved
      8. specify and agree criteria for assessing and selecting applicants
      9. inform applicants about the progress of their applications, in accordance with organisational policy
      10. carry out recruitment in accordance with your plan, using the agreed selection criteria
      11. offer positions to applicants who meet the selection criteria
      12. provide constructive feedback to unsuccessful applicants, in accordance with organisational policy
      13. welcome new staff and explain their roles in achieving the objectives of the organisation and their work area
      14. establish employees' needs for information about your organisation, organisational policies and practices, their work roles and people they will work with
      15. identify the learning and development needs to enable employees to perform their duties
      16. provide an induction programme to meet new staff information, learning and development needs
      17. consider employees' needs when designing their induction programmes
      18. introduce employees to their colleagues, explaining respective roles and how they will interface
      19. encourage employees to take responsibility for monitoring their progress and completing their induction programmes
      20. provide support, supervision and feedback to enable employees to perform their roles to your organisation's requirements
      21. provide work opportunities that challenge employees to make effective use of their knowledge, skills and competences to develop their potential
      22. review employees' performance and development systematically and provide constructive feedback
      23. recognise employees' performance and their achievements in line with your organisation's policy
      24. support employees to access the career and professional development opportunities within your organisation
      25. provide opportunities for employees to discuss issues about their work or development with you
      26. identify when employees are dissatisfied and agree solutions that meet the individual and organisational needs
      27. identify when employees' values, motivations and aspirations are incompatible with your organisation's vision, objectives and values and seek alternative solutions with the employees concerned
      28. meet with employees planning to leave your organisation and resolve any issues or misunderstandings
      29. evaluate the recruitment, induction and retention process to identify any areas for improvements
      30. follow the legal, organisational, codes of practice and policies relevant to recruiting, inducting and retaining staff
      knowledge
      1. General knowledge and understanding
      • how to review the workload in your area to identify shortfalls in number of employees, their knowledge, skills and competence
      • how to identify actual skills and avoid stereotyping of skills levels and work ethics
      • the different options for addressing identified shortfalls and their advantages and disadvantages
      • what job descriptions and person specifications should cover and why it is important to consult with others in producing or updating them
      • the different stages in the recruitment and selection process
      • why it is important to consult with others on the stages, recruitment and selection methods to be used, associated timings and who is going to be involved
      • the different recruitment and selection methods and their associated advantages and disadvantages
      • why it is important to give clear information on vacancies to potential applicants
      • how cultural differences in language, body language, tone of voice and dress can differ from expectations and how to avoid bias
      • how to measure applicants' competence and capability against agreed criteria and assess whether they meet the stated requirements of the vacancy
      • the importance of keeping applicants informed about progress and how to do so
      • how to provide clear and constructive feedback to unsuccessful applicants
      • the purpose and importance of a structured induction programme and what an induction programme should cover to take account of employees' needs
      • how to encourage employees to take responsibility for their progress using active listening and questioning techniques
      • how and when to review employees' progress towards achieving the objectives in their induction programmes
      • how to identify employees' information, learning and development needs
      • the importance of recognising individual performance and how to do so
      • the importance of providing support and opportunities for employees to discuss issues with you
      • the alternative solutions that may be deployed when employees' values, motivations and aspirations are incompatible with their work or your organisation's vision, objectives and values
      • the importance of understanding the reasons why employees are leaving an organisation
      • the importance of evaluating the effectiveness of selection, induction and retention processes and the ways to obtain feedback to identify areas for improvement
      2. Industry and sector specific knowledge and understanding
      • the recruitment and selection issues and specific initiatives and arrangements within the industry and sector
      • the relevant employment practices in your sector and the legal, organisational, codes of practice and policies in relation to recruiting, inducting and retaining staff
      3. Context specific knowledge and understanding
      • the variety of needs of employees, their roles, responsibilities, competences and potential
      • the job descriptions and person specifications for confirmed vacancies
      • the local employment market conditions and the staff turnover rate in your area
      • your organisation's structure, values and culture and the agreed operational plans and changes to work requirements in your area
      • the specialist resources available to support recruitment, induction and retention, and how to make use of them
      • the training and development opportunities and resources available
      • the legal and employment policies and practices within your organisation, including recruitment, selection, induction, development, promotion, retention, redundancy, dismissal, pay and other terms and conditions
      skill
      1. Communicating
      2. Consulting
      3. Decision-making
      4. Evaluating
      5. information management
      6. Inspiring
      7. Interviewing
      8. Involving others
      9. Monitoring
      10. Negotiating
      11. Obtaining feedback
      12. planning
      13. Presenting information
      14. Prioritising
      15. Problem solving
      16. Providing feedback
      17. reviewing
      18. Team building
      19. Valuing and supporting members of staff
      suite
      Management and Leadership
    55. Select suppliers through a tendering process
      INSML057 This standard is about selecting suppliers to supply products and services through a formal tendering process against a specification. You create a specification for the products and services and invite prospective suppliers to tender, providing information about the process and requirements. You develop criteria to evaluate tenders and apply them to identify the supplier who best meets your needs. You also contract with the successful supplier and give feedback to unsuccessful bidders following your organisation's procedures.
      duty
      1. seek support from colleagues or procurement or legal specialists on any aspects of tendering about which you are unsure
      2. produce a specification which describes the products and services required, including information on quality, time and cost constraints
      3. invite a number and range of suitably qualified prospective suppliers to tender, proportionate to the value of the contract and the diversity of suppliers available
      4. provide full information about the tendering process
      5. confirm deadlines for receipt of tenders
      6. outline contract details
      7. specify how pre-tender queries will be dealt with
      8. respond to pre-tender queries so that all prospective suppliers have the same information available to them
      9. establish criteria to allow tenders to be evaluated fairly so that the supplier that provides the optimal mix of quality, cost, timeliness and reliability can be selected
      10. receive, record and open tenders in line with your organisation's procedures
      11. evaluate tenders, by yourself or with others as required, applying your criteria
      12. seek clarification from prospective suppliers where necessary
      13. offer a contract to supply the products and services to the supplier whose tender was evaluated most highly
      14. inform unsuccessful prospective suppliers of the outcome of the evaluation and provide them with feedback where appropriate
      15. resolve any post-tender queries with unsuccessful suppliers
      16. follow the legal, organisational, codes of practice and policies relevant to selecting suppliers through a tendering process
      knowledge
      1. General knowledge and understanding
      • the importance of following organisational procedures and legal and ethical requirements when selecting suppliers
      • how to draw up a specification describing the products and services required, including information on quality, time and cost constraints, where appropriate
      • the importance of communicating information clearly, concisely and accurately, and how to do so
      • how to identify suitably qualified prospective suppliers to tender, taking account of the value of the contract and the diversity of suppliers available
      • the importance of including full information about the tendering process, deadlines for receipt of tenders, contract details and how pre-tender queries will be dealt with
      • how to deal with pre-tender queries in ways which ensure all prospective suppliers have the same information available to them
      • how to establish clear criteria and how to evaluate the tenders fairly, using the criteria, and select the supplier that provides the optimal mix of quality, cost, timeliness and reliability
      • how to evaluate tenders rigorously and the importance of seeking clarification from prospective suppliers, where necessary
      • the importance of informing unsuccessful prospective suppliers of the outcome of the evaluation and providing them with feedback, where appropriate
      • how to resolve any post-tender queries with unsuccessful suppliers promptly and effectively
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for selecting suppliers
      • the legal, organisational, codes of practice and policies relevant to select suppliers through a tendering process
      3. Context specific knowledge and understanding
      • your organisation's procedures and legal and ethical requirements for selecting suppliers
      • the limits of your own knowledge, skills and competence and the sources of advice, guidance and support available (from colleagues or procurement or legal specialists) on any aspects of tendering for supplies about which you are unsure
      • the details of the specifications about products and services required
      • the diversity of suppliers available to you in your role and how to contact them
      skill
      1. Assessing
      2. Communicating
      3. Decision-making
      4. Evaluating
      5. Presenting information
      6. Problem solving
      7. Providing feedback
      8. Questioning
      9. reviewing
      10. Setting objectives
      11. time management
      suite
      Management and Leadership
    56. Sell products and services
      INSML049 This standard is about selling products and services. You identify customers' requirements and match products and services to their needs. You make proposals, explore any queries and objections, explaining the strengths of your organisation to meet their requirements. You interpret buying signals and close sales, recording the details in line with your organisation's processes.
      duty
      1. contact customers identified as sales leads, accessing those who can make buying decisions
      2. identify customer requirements through questioning and checking for understanding
      3. summarise customer motivations, buying needs and interests
      4. identify the key features and benefits of your relevant products and services, matching these to the needs identified
      5. assess which products and services are suitable for customer needs
      6. evaluate potential trade-offs which may be beneficial both to the customer and to your organisation
      7. provide accurate information about products, services and prices
      8. make proposals to match the customer's requirements
      9. explore any queries or objections raised by the customer and identify any reasons holding the customer back from agreeing the sale
      10. identify and prioritise any customer concerns
      11. provide evidence of the strengths of your organisation and its products and services to address any concerns the customer may have
      12. check that the customer agrees how any concerns can be overcome
      13. interpret verbal and non-verbal buying signals given by the customer and act upon them to progress towards closing the sale
      14. close the sale by gaining the commitment of the customer
      15. agree future contact arrangements, including post-sales calls to confirm customer satisfaction where relevant
      16. record all required details in line with organisation processes and procedures
      17. follow the legal, organisational, codes of practice and policies relevant to selling products and services
      knowledge
      1. General knowledge and understanding
      • the difference between influencers and decision makers and their relative roles in the decision-making process
      • the key stages in the sales cycle, and how to use this effectively in structuring the sales approach
      • the importance of active and empathetic listening, and of confirming understanding
      • the importance of questioning techniques and how to use these during the sales cycle
      • the difference between features and benefits, and how to use these in selling
      • the typical range of behaviours displayed by customers, including body language, and how to respond to these constructively in a sales situation
      • the typical objections that can arise in a selling situation and how to manage these
      • how to evaluate potential trade-offs to achieve a 'win-win', whereby particular aspects of the product or service's package might be enhanced whilst others of lesser importance might be reduced, for the benefit of both your customer and your organisation
      • the effective methods for closing sales and confirming customer commitment
      2. Industry and sector specific knowledge and understanding
      • the legal, organisational, codes of practice and policies relevant to selling products and services
      3. Context specific knowledge and understanding
      • your organisation's sales plans and objectives, including its target market, key customers and their requirements from your products and services
      • your organisation's products and services, their features and potential benefits
      • your organisation's structure and lines of decision-making related to sales
      • the current competitor sales activities, the key features of their products and services, including how they compare with your organisation's products and services
      • your own sales targets and how to create plans for achieving these
      • your organisation's sales process and procedures, including recording requirements
      • the available literature and materials to support the selling process
      skill
      1. Assessing
      2. Communicating
      3. Empathising
      4. information management
      5. Innovating
      6. Negotiating
      7. Obtaining feedback
      8. Persuading
      9. Presenting information
      10. Prioritising
      11. Problem solving
      12. Questioning
      13. Reflecting
      14. Thinking with a focus on customers
      suite
      Management and Leadership
    57. Support employees’ learning and development
      INSML029 This standard is about supporting employees' learning and development. You promote a learning culture and encourage employees to seek and learn from feedback. You help employees to identify the knowledge, skills and competence they need to develop in to meet the demands of their current and future work roles, and to fulfil their personal aspirations. You agree development plans and enable employees to undertake learning and development to meet their objectives. You also help employees to identify the types of learning activity, methods and platforms for learning which are most effective for them, making use of unplanned opportunities. The standard includes giving opportunities for employees to apply their skills at work and encouraging them to take on new roles and responsibilities.
      duty
      1. promote the benefits of learning to employees in your area of responsibility
      2. encourage employees to seek feedback on their performance from colleagues who can provide objective, specific and valid feedback
      3. give employees objective, specific and valid feedback on their work performance, discussing and agreeing how they can improve
      4. agree the knowledge, skills and competence required to meet the demands of their current and potential future work roles with employees
      5. provide opportunities and tools for employees to make an accurate assessment of their current levels of knowledge, skills and competence and of their potential
      6. evaluate any additional, or higher levels of, knowledge, skills and competence employees need for their current work roles, potential future work roles and their personal aspirations
      7. engage employees in identifying and obtaining information on the learning activities available to address identified learning needs
      8. agree personal development plans which include learning activities to be undertaken, the learning objectives to be achieved, the required resources and timescales
      9. identify and evaluate any learning difficulties or specific needs employees may have
      10. provide opportunities and tools for employees to identify the types of learning they find most effective
      11. provide learning and development activities that match their learning preferences
      12. identify the range of learning methods, platforms and technologies to suit individual needs or preferences
      13. encourage employees to focus on their prioritised learning needs when selecting learning activities and planning their development
      14. arrange advice and support from learning and development specialists, when required
      15. support employees in undertaking learning activities, making required resources available
      16. remove any obstacles to learning, if required
      17. provide opportunities for employees to apply their developing competences in the workplace
      18. identify and make use of unplanned learning opportunities
      19. discuss progress towards the achievement of learning objectives
      20. discuss readiness to take on new roles and responsibilities with employees
      21. agree the support and supervision employees will require to take on new roles and responsibilities
      22. appoint employees to roles and responsibilities that are compatible with their competences and potential
      23. provide employees with the support and supervision they require
      24. provide specific feedback to enable employees to improve their performance
      25. discuss and agree revisions to personal development plans based on performance, learning activities undertaken and any wider changes
      26. encourage people to take responsibility for their own learning and development, including practising and reflecting on what they have learned
      27. evaluate learning and development activities to identify improvements for future support
      28. follow the legal, organisational, codes of practice and policies relevant to supporting employees' learning and development
      knowledge
      1. General knowledge and understanding
      • the benefits of learning for employees and the ways you can develop a culture where learning is valued and the willingness and efforts to learn are recognised
      • how to identify potential future roles and responsibilities for employees
      • how to provide employees with specific feedback designed to improve their performance
      • the tools available for assessing knowledge, skills and competence
      • how to analyse the gaps between current levels of knowledge, skills and competence and the levels required
      • how to develop learning and development plans based on a sound analysis of learning needs
      • why it is important for employees to have a written personal development plan and what it should contain (for example, identified learning needs, learning activities to be undertaken and the learning objectives to be achieved, timescales and required resources)
      • how to prioritise employees' learning needs, including taking account of organisational needs and priorities, and the personal and career development needs
      • the different types of learning activities, their advantages and disadvantages and the required resources (for example, time, fees, substitute staff)
      • the range of methods, platforms and technologies for learning and development
      • how and where to obtain information on different learning activities and how to match them to different individual learning preferences and learning content.
      • how to set learning objectives which are Specific, Measurable, Achievable, Realistic and Time-bound (SMART)
      • the types of support employees might need to undertake learning activities, the types of obstacles they may face and how these can be resolved
      • how to monitor and evaluate whether learning activities have achieved their intended learning objectives
      • the importance of regularly reviewing and updating personal development plans based on performance, learning activities undertaken and any wider changes
      • how to encourage employees to take responsibility for their own learning and development, including personal reflection on their performance
      • the sources of specialist expertise in relation to identifying and providing learning for employees
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for the development or maintenance of knowledge, skills and competence and specific initiatives and arrangements
      • the legal, organisational, codes of practice and policies relevant to supporting employees' learning and professional development
      3. Context specific knowledge and understanding
      • the employees in your team, their roles, responsibilities, competences and potential
      • the knowledge, skills and competence requirements for different roles within your area of responsibility the identified gaps in employees' knowledge, skills and competence
      • the tools used in your organisation to identify individual learning needs and preferences
      • the identified learning needs of employees and their personal development plans linked to performance management or appraisal
      • the learning activities and resources available in your organisation
      • the opportunities for employees' learning and career development in your organisation
      • the support and supervision available to employees within your organisation
      • your organisation's learning and personal and professional development policy and practices
      • the sources of internal and external specialist advice and support available to you
      skill
      1. coaching
      2. Communicating
      3. Decision-making
      4. Delegating
      5. Empathising
      6. Empowering
      7. Evaluating
      8. Influencing
      9. Inspiring
      10. Involving others
      11. Leading by example
      12. mentoring
      13. Monitoring
      14. Motivating
      15. Persuading
      16. planning
      17. Presenting information
      18. Prioritising
      19. Problem solving
      20. Providing feedback
      21. Questioning
      22. reviewing
      23. Setting objectives
      24. Thinking strategically
      25. Valuing and supporting members of staff
      suite
      Management and Leadership
    58. Use information for decision making
      INSML014 This standard is about using information for decision making. You engage with the colleagues affected by decisions and colleagues who can help. You establish the objectives of decision-making and agree these with all parties involved. The standard includes obtaining information to support decision making, checking its accuracy, and resolving any issues. You draw conclusions based on analysis of the information and take decisions within the scope of your authority. You obtain help when you need it and discuss your concerns when you identify any conflicts with organisational values and policies.
      duty
      1. identify colleagues who may be affected by decisions and their interests
      2. engage colleagues who can contribute to decision-making processes or will be affected by the decisions
      3. establish the objectives of the decisions to be taken and what you are trying to achieve
      4. check that all parties involved agree with the objectives
      5. identify the information you need to take decisions and where this can be sourced
      6. obtain information to enable you to take decisions
      7. verify the accuracy and reliability of the information obtained
      8. resolve issues with inadequate, unreliable, contradictory or ambiguous information
      9. analyse the information to identify facts, patterns and trends that may impact on your decisions
      10. identify and evaluate the range of options open to you
      11. draw conclusions supported by reasoned arguments and evidence, clearly stating any assumptions you have made and risks that may be involved
      12. take decisions in line with your objectives, within the scope of your authority
      13. make decisions that are consistent with your organisation's values, policies, guidelines, and timelines
      14. obtain help and advice if you do not have adequate information
      15. analyse the data to inform the decision making
      16. refer decisions that are outside your area of responsibility or scope of authority
      17. discuss your decisions with key stakeholders if they are likely to conflict with current values, policies, guidelines and timelines
      18. communicate your decisions and rationale to colleagues who are affected
      19. follow the legal, organisational, codes of practice and policies relevant to using information for decision making
      knowledge
      1. General knowledge and understanding
      • the importance of engaging those who can contribute or may be affected in the decision making process, and how to do so
      • the importance of setting objectives for the decision, and how to make it clear what the decision must achieve and what is outside the scope of the decision
      • how to identify the information you need to take the decision and how to access it from different sources
      • how to judge whether you have the required information to allow you to take the decision
      • how to identify if information is inadequate, unreliable, contradictory or ambiguous, and how to remedy this within required timelines
      • how to analyse information to identify relevant facts, patterns and trends
      • the range of options open to you and how to evaluate the options
      • the concept of data driven decision making
      • how to justify your conclusions using evidence to support them
      • the importance of ensuring your decisions are in line with your organisation's values, policies, guidelines and timelines
      • the importance of showing any assumptions you have made and risks that may be involved, and how to do so
      • how to communicate your decision to different audiences
      2. Industry and sector specific knowledge and understanding
      • the industry and sector requirements for using information to make decisions
      • the legal, organisational, codes of practice and policies relevant to using information for decision making
      3. Context specific knowledge and understanding
      • the colleagues who can contribute to the decision making process or will be affected by the decision
      • the facts, patterns and trends within your organisation that may impact on your decision
      • your organisation's values, policies, guidelines and timelines related to your decisions
      • the scope of your authority for taking decisions, when you need to refer decisions to someone else and the colleagues you may need to refer to
      • the steps to take if you do not have the required information, the decision is outside your area of responsibility, or your decisions conflict with values, policies, guidelines and timelines required
      skill
      1. Acting assertively
      2. Analysing
      3. Assessing
      4. Communicating
      5. Decision-making
      6. Evaluating
      7. information management
      8. Involving colleagues
      9. Prioritising
      10. Problem solving
      11. Setting objectives
      12. time management
      suite
      Management and Leadership
    duty
    1. engage colleagues and stakeholders in obtaining contracts to supply products and services
    2. maintain systems to identify opportunities to bid to supply products and services
    3. carry out targeted research amongst existing and potential customers to identify opportunities to tender to supply products and services
    4. evaluate your organisation's capacity and capability to respond to opportunities to tender to supply products and services credibly and competitively
    5. collaborate on tenders with other organisations with complementary capabilities, where appropriate
    6. prepare tenders in line with customers' requirements, emphasising your organisation's capacity and capability and the unique features and potential benefits of your products and services
    7. prepare financial quotations that take account of your organisations' financial objectives, the customer's ability to pay and your estimates of competitors' quotations
    8. present your bids to potential customers, anticipating or pre-empting any queries and objections
    9. evaluate potential trade-offs which will be beneficial both to the customer and to your organisation
    10. respond to any queries or objections from potential customers
    11. check the potential customers understand and accept your responses to objections and queries
    12. negotiate contracts that meet both the new customer's and your organisation's requirements
    13. ensure formal agreements are drawn up and signed which meet legal requirements
    14. obtain feedback from customers identify how you can improve, in cases where you fail to obtain contracts
    15. review the tendering process with colleagues and use the lessons learned to improve future bids
    16. follow the legal, organisational, codes of practice and policies relevant to bidding for contracts
    17. specify the purpose of teams and what they must achieve
    18. define the expertise, knowledge, skills and attitudes required to achieve team purpose
    19. identify team members' knowledge, skills and competences to determine their roles within the teams
    20. plan and develop any knowledge, skills and competences lacking in the teams
    21. develop and implement succession and knowledge and skills transfer plans, where required
    22. confirm the work required of teams with your manager and seek clarification on any outstanding points and issues
    23. plan how teams will undertake the work, identifying any priorities or critical activities and making effective use of the available resources
    24. allocate work to team members by taking account of their skills, knowledge, competence, backgrounds and experience
    25. analyse team members existing workloads, and opportunities for their development
    26. brief team members on the work they have been allocated and the standard of performance expected
    27. encourage team members to ask questions, make suggestions and seek clarification in relation to the work they have been allocated
    28. respond to any concerns team members may have about their work
    29. demonstrate behaviours that show and inspires team members to show, respect, helpfulness and cooperation
    30. agree the behaviours that will help achieve team purpose and those likely to hinder progress with team members
    31. support team members to understand their unique contribution to teams, the contributions of fellow team members, and how these complement each other
    32. provide opportunities for team members to get to know each other's strengths and weaknesses and build mutual respect and trust
    33. allow time for teams to develop through their stages of growth
    34. support the team to seize opportunities presented by team member changes and the introduction of new members
    35. encourage team members to share problems with each other and solve these creatively together
    36. encourage open communication between team members, including providing constructive feedback to enhance the performance of individual members and the whole team
    37. monitor the performance of teams to evaluate how well its purpose is being achieved
    38. celebrate team and individual successes together
    39. identify conflicts, acknowledge the feelings and views of all parties, and redirect energy towards a common goal
    40. dissolve teams once their purpose has been achieved and they are no longer required
    41. follow the industry legal, organisational, codes of practice and policies relevant to building teams and allocating work
    42. Manage and carry out quality audits
    • engage colleagues and stakeholders in auditing compliance with your organisation's quality systems
    • establish the scope and objectives of quality audits
    • evaluate the risks of organisational processes not complying with quality systems
    • plan programmes of quality audits which prioritises the areas and processes at greatest risk
    • develop, support and supervise people to carry out audit programmes
    • allocate audits to people, based on their expertise and development needs
    • ensure colleagues responsible for organisational processes understand their roles within quality audits, and the requirements of quality systems and procedures
    • monitor progress of quality audits against planned programmes
    • revise audit activities in the event of significant variances or changes in organisational strategy, risk assessment or resource availability
    • evaluate the results of quality audits and report non-compliance and associated risks to senior management according to the level of urgency
    • provide feedback to auditees to enhance their confidence and commitment to quality
    • use audit results to inform risk assessment and future quality audit programmes
    • carry out quality audits according to a plan and schedule agreed, giving auditees the required period of notice
    • carry out quality audits in ways which enhance auditees' confidence in the quality system and their commitment to maintaining quality standards
    • define the scope of audits, the responsibilities of the auditees, the quality procedures and previous audit history
    • clarify the purpose of audits and the roles, responsibilities and expectations of yourself and the auditees
    • carry out an investigation of the auditees' work in sufficient detail to reveal any non-conformances with required quality procedures
    • encourage auditees to co-operate fully to achieve the purpose of audits
    • share the results of audits with auditees
    • agree corrective actions to remedy any non-conformances and the date by which the actions should be carried out
    • check with auditees that corrective actions have been carried out by agreed dates
    • seek advice from your manager or quality specialists if you cannot agree actions with auditees
    • escalate any non-conformances which present serious or immediate risks to your manager or quality specialists
    • identify and analyse any problems with processes and procedures and report your findings and any recommendations
    • keep complete records of quality audits giving access to authorised people
    • follow the legal, organisational, codes of practice and policies relevant to managing and carrying out quality audits
    43. Participate in quality audits
    • establish the quality standards and procedures that apply to your area of responsibility
    • monitor work to ensure it consistently meets quality standards and complies with organisational procedures
    • check that records and documentation are complete, up to date and accessible
    • check that any corrective actions agreed in previous audits have been completed and that recommendations have been acted upon, where appropriate
    • provide the auditor with access to information, records and documentation
    • discuss the results of the audit to agree corrective actions to remedy any non-conformances and the date by which the actions should be carried out
    • discuss any areas where business processes, quality standards or procedures could be improved, with the auditor
    • create and carry out any corrective actions by agreed dates
    44. help employees identify their needs and expectations for coaching or mentoring
    45. ensure that employees' coaching or mentoring needs and expectations are in accordance with your organisation's objectives
    46. define your own expectations of the coaching or mentoring process
    47. agree coaching or mentoring contracts covering the specific area(s) for performance development, the gaps between current and required performance, and employees' motivations
    48. outline the support that employees can expect from you, and the commitment you expect from them
    49. provide opportunities for employees to approach you, as a mentor or a coach, with problems affecting their performance
    50. identify performance issues and bring these to the attention of the employees concerned
    51. identify obstacles to performance and support employees to overcome them
    52. agree revisions to planned actions when required
    53. maintain confidential records of your discussions with employees about problems affecting their performance
    54. agree coaching or mentoring arrangements with employees including what you will provide, timescales, the location, frequency and duration of meetings
    55. agree points when progress will be reviewed and how this will be measured and assessed
    56. explore the skills employees need to develop and the behaviours for change to meet the desired standard of performance during coaching conversations
    57. explore obstacles which could hinder employees' progress and how to remove these obstacles
    58. plan with employees how they can develop new skills and behaviours in a logical step-by-step sequence
    59. provide opportunities for employees to develop new skills and experiment with alternative behaviours
    60. encourage employees to identify and seize opportunities to apply their newly developed skills and behaviours to their work
    61. explore with employees any risks involved in applying their newly developed skills and behaviours to their work
    62. plan how to reduce any risks to levels acceptable to employees and the organisation
    63. identify and facilitate employees' access to the resources, information and advice they require for their development
    64. provide advice to employees based on your own knowledge and experience during mentoring conversations
    65. encourage and empower employees to take responsibility for developing and maintaining their own self-awareness, performance and impact
    66. encourage employees to reflect on their progress and clarify their thoughts and feelings about it
    67. monitor employees' progress in a systematic way, keeping records as required by your organisation
    68. provide specific feedback designed to improve employees' skills, reinforce effective behaviours and enhance their motivation to achieve the desired standard of performance
    69. agree with employees when they have achieved the desired standard of performance, or when they no longer require coaching or mentoring
    70. follow the legal, organisational, codes of practice and policies relevant to coaching or mentoring employees
    71. specify your organisation's customer-focused values
    72. engage colleagues and stakeholders in delivering products and services to customers
    73. establish customers' expectations in terms of products, services and the ways to deliver these
    74. design organisational processes to deliver products and services to customers' expectations
    75. manage organisational processes to deliver products and services to customers' expectations
    76. check that colleagues are briefed on processes and customers' expectations
    77. communicate colleagues' roles and responsibilities in meeting customer expectations, including any agreed standards of customer service
    78. empower colleagues to meet or beat customers' expectations
    79. provide training, support, supervision and other resources when required
    80. establish sustainable processes to support customers and resolve any problems
    81. monitor that the day-to-day behaviour of colleagues against your organisation's customer-focused values
    82. develop a culture which nurtures, respects, values, recognises and rewards employees who work in the 'front-line' directly with customers
    83. identify processes for monitoring levels of customer satisfaction with products, services and the ways these are delivered
    84. operate processes for monitoring levels of customer satisfaction
    85. evaluate the delivery of products and services to make recommendations for improvements
    86. demonstrate increasing levels of customer satisfaction with the organisation's products, services and processes
    87. follow the legal, organisational, codes of practice and policies relevant to delivering products and services to customers
    88. develop business continuity plans and arrangements by collaborating with colleagues, team members and stakeholders
    89. confirm the required aim, scope and objectives of business continuity plans and arrangements
    90. identify key products or services and the critical activities and resources that support them
    91. evaluate the resilience of the structures and processes of the organisation and external organisations
    92. identify and assess alternative strategies to mitigate the effects of business disruption or emergencies
    93. develop business continuity plans and arrangements that can mitigate the effects of business disruption or emergencies
    94. produce a framework for business continuity management, co-ordination and control
    95. develop procedures for determining when the business continuity plan must be invoked
    96. define roles and responsibilities of colleagues and team members involved in business continuity management, co-ordination and control
    97. outline prioritisation of organisational processes or services
    98. develop procedures for activating response arrangements
    99. agree provision of resources to support business continuity plans
    100. provide resilient information and communications systems
    101. check that the resources committed to business continuity management are proportionate to the potential impact of business disruption or emergencies
    102. present business continuity plans and arrangements to colleagues, team members and stakeholders to promote understanding
    103. establish the ownership of business continuity plans and arrangements within different business units
    104. communicate business continuity plans and arrangements to colleagues, team members and other stakeholders
    105. arrange training for colleagues and team members
    106. provide exercises to validate and practice business continuity plans and arrangements
    107. review business continuity plans systematically in response to organisational changes, changes to the potential impact of disruption or emergencies and lessons identified from incidents and exercises
    108. define customer-focused organisational values and beliefs
    109. assess the level of customer service your organisation is currently providing
    110. produce plans to put customers at the heart of achieving your organisation's vision and strategic objectives
    111. communicate your plans to key stakeholders and decision-makers to secure their agreement to your approach
    112. review processes and systems throughout the organisation to ensure they are customer-focused
    113. communicate your plans for embedding customer-focused approaches to colleagues to gain their commitment
    114. develop employee skills, behaviours and attitudes to build a culture that puts customers first
    115. implement processes and systems that reinforce staff commitment to providing service that meets or beats customers' expectations
    116. establish collaborations with other organisations to maintain and improve services to customers, where appropriate
    117. undertake joint activities with customers to identify improvements to the level of customer service provided by your organisation
    118. model behaviour that shows, and inspires employees to show, respect, helpfulness and cooperation
    119. analyse the level of customer service your organisation is providing at specified intervals, in accordance with your plan
    120. make improvements to the level of customer service provided by your organisation based on analysis and feedback
    121. follow the legal, organisational, codes of practice and policies relevant to developing a customer-focused organisation
    122. engage colleagues and stakeholders in developing and implementing marketing plans
    123. identify and prioritise marketing objectives for your area of responsibility
    124. check that marketing objectives are consistent with your organisation's overall business plan, culture, vision and values
    125. consider the needs of other areas of your organisation when developing marketing objectives
    126. obtain advice and support from marketing specialists and those providing marketing services, as required
    127. engage colleagues within your organisation and stakeholders in developing understanding of your markets and customers
    128. review the available customer data and information
    129. review the available data and information about your markets
    130. carry out research to develop understanding of your organisation's markets and customers
    131. evaluate information on current and potential markets for your products and services to identify the characteristics that distinguish market segments
    132. evaluate current and potential customers to identify their behaviour, needs and expectations
    133. evaluate the extent to which current and potential customers' needs and expectations are being met by your organisation's or competitor's products and services
    134. evaluate current and potential developments in your sector, including competitors' activities
    135. evaluate opportunities to enter new markets
    136. assess the opportunities to introduce innovations that meet customers' needs
    137. establish why customers select specific products and services, either your organisation's or your competitors'
    138. identify any threats to, and weaknesses in, your organisation's products and services
    139. provide data and information about markets and customers to help managers take decisions
    140. develop marketing plans and budgets for the achievement of the strategies, setting out clear actions, risks, contingencies, responsibilities and milestones
    141. discuss marketing plans and budgets with senior management and stakeholders
    142. confirm the commitment of senior management and stakeholders to your marketing plans and providing the necessary employees and resources
    143. identify and access the employees and other resources required for your marketing plans
    144. communicate your marketing plans to ensure the understanding and commitment of colleagues and the support of stakeholders
    145. ensure that those involved in implementing marketing plans understand their individual responsibilities and are committed to achieving objectives
    146. provide training, support and supervision to enable colleagues to carry out their responsibilities
    147. implement marketing plans as agreed, whilst responding flexibly to responses from customers and changes in the markets, including competitor activity
    148. monitor the implementation and performance of your marketing plan against milestones and budgets
    149. take action to address any significant variances in performance against the plan
    150. report on the performance of your marketing plans to senior management and stakeholders
    151. seek authority to make any significant changes to marketing plans, where required
    152. evaluate the implementation of your marketing plans and use the information to improve future marketing planning
    153. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to develop and implement marketing plans
    154. define your objectives for collaboration with relevant professionals and stakeholders
    155. identify contacts and organisations that support your current work and provide future opportunities
    156. create professional networks of contacts which meet your current needs for information and resources
    157. compare your own and your colleagues' expectations of professional relationships
    158. identify preferred ways of communication with your networks of contacts
    159. develop your professional connections to meet your current and future needs for information and resources
    160. outline your knowledge, skills and competence with your professional connections
    161. provide information about the benefits of collaboration with you
    162. assess opportunities presented by your networks of contacts
    163. maintain boundaries of confidentiality between yourself and your networks of contacts
    164. agree guidelines for exchanging information and resources following your organisational policies
    165. encourage your colleagues and team members to share information and knowledge in accordance with confidentiality
    166. develop your professional connections in conjunction with your priorities and needs
    167. select communication media channels and styles to suit different contacts and professional sectors
    168. deliver your position and views where there are differing opinions
    169. use the range of digital technologies for engagement, communication and maintaining your professional connections
    170. use the information and resources gained through your professional networks to enhance your work
    171. comply with legal requirements, industry regulations, organisational policies and professional codes of practice
    172. evaluate opportunities to work collaboratively with other departments to improve overall organisational efficiency and effectiveness
    173. identify departments and organisations that share common or complementary objectives to determine the feasibility of collaboration
    174. judge when to collaborate with other organisations, based on an evaluation of potential benefits, the compatibility of the organisations and your ability to mitigate any risks involved
    175. create a climate of trust and mutual respect where you have no authority, or shared authority, over those you are working with
    176. agree the aims and objectives of collaboration with other departments and organisations and the benefits for each collaborator
    177. outline the resources each department and organisation will commit to collaborations
    178. plan the actions each department and organisation will complete and when
    179. define the expected outcomes and levels of service when collaborating
    180. identify the risks involved in collaborations and how these will be managed
    181. set up arrangements for communicating and reporting on progress
    182. plan how and when you will review the effectiveness of your collaborations
    183. complete actions within the agreed time and to the agreed quality
    184. inform the other departments and organisations if you are unable to complete actions and the reasons for this
    185. explore difficult situations and issues from other departmental and organisational perspectives and provide support to move things forward
    186. provide reports, and receive reports from, the other departments and organisations according to arrangements agreed
    187. provide feedback to the other departments and organisations to help them to perform effectively and reinforce their commitment and enthusiasm for collaboration
    188. process information supplied by the other departments and organisations in accordance with arrangements and relevant legislation
    189. review the effectiveness of your collaboration at agreed times and the extent to which the aims and objectives have been achieved
    190. evaluate the actions carried out by each department and organisation, any deviations from the actions agreed and reasons for these
    191. identify any failures or mistakes, the reasons for these and ways of avoiding these failures or mistakes in the future
    192. assess the collaboration costs and identify ways that costs may be reduced in the future
    193. compare the benefits to each department and organisation, the value of these benefits and how mutual benefits may be increased in the future
    194. agree the extent that expectations of each department and organisation have been met
    195. recommend changes to make your collaboration more effective in the future
    196. follow the legal, organisational, codes of practice and policies relevant to collaborative working
    197. establish working relationships with relevant colleagues within your organisation
    198. use relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
    199. recognise and respect the roles, responsibilities, interests and concerns of colleagues
    200. create a climate of trust and mutual respect where you have no authority, or shared authority over your colleagues
    201. explore difficult situations and issues from colleagues' perspectives and provide support to move things forward
    202. provide colleagues with appropriate information to enable them to perform effectively
    203. consult colleagues about key decisions and activities, taking account of their views
    204. fulfil the agreements made with colleagues
    205. advise colleagues of difficulties, or where it will be impossible to fulfil agreements
    206. identify and resolve conflicts of interest and disagreements with colleagues in ways that minimise damage to work activities and to the individuals involved
    207. monitor and review the effectiveness of working relationships with colleagues to identify areas for improvement
    208. provide feedback to improve your colleagues performance
    209. analyse the feedback you have received to improve your own performance
    210. identify external stakeholders and the nature of their interest in the activities and performance of your organisation
    211. establish working relationships with internal and external stakeholders
    212. recognise and respect the roles, responsibilities, interests and concerns of stakeholders and, particularly in situations of matrix management, their managers requirements
    213. evaluate difficult situations and issues from stakeholders' perspectives
    214. provide support, where necessary, to move difficult situations forward
    215. provide stakeholders with appropriate information to enable them to perform effectively
    216. consult stakeholders about key decisions and activities and take account of their views, including their priorities, expectations and attitudes to potential risks
    217. fulfil agreements made with internal and external stakeholders
    218. advise stakeholders promptly of any difficulties or where it is not possible to fulfil the agreements made
    219. identify and resolve conflicts of interest and disagreements with stakeholders in ways that minimise damage to work activities and to the stakeholders involved
    220. monitor and review the effectiveness of working relationships with stakeholders to identify areas for improvement
    221. gather feedback to improve your own and stakeholders' performance
    222. monitor wider developments to identify issues of potential interest or concern to stakeholders in the future
    223. identify new stakeholders to build working relationships with
    224. follow the legal, organisational, codes of practice and policies relevant to developing and sustaining productive working relationships with colleagues and stakeholders
    225. engage employees in your area of responsibility in developing their knowledge
    226. identify where key knowledge is created, developed and shared in your area of responsibility
    227. specify how information is made available to other departments or organisations
    228. identify and access networks, communities and other sources of knowledge relevant to your area of responsibility
    229. implement agreed standards and processes that support knowledge creation, development, sharing and capture to ensure that valuable knowledge is recorded
    230. provide systems and tools to support the development, recording and sharing of knowledge
    231. provide training, support and guidance to allow employees to use knowledge management systems and tools effectively
    232. identify where work practices and behaviours hinder effective knowledge development and sharing
    233. implement changes to improve knowledge development and sharing, when required
    234. encourage employees to share knowledge and use knowledge management standards, systems, tools and processes
    235. evaluate knowledge management risks and take action to manage them
    236. protect intellectual property from unauthorised use
    237. identify the information and knowledge employees require
    238. communicate information and knowledge to those who require it, in accordance with policies
    239. identify how employees prefer to receive information and knowledge and what media, languages, styles, timing and pace are most appropriate
    240. check that the information and knowledge you are communicating are current, accurate and complete in line with your organisation's requirements
    241. take action to minimise any interference or disruption to your communication
    242. communicate in ways that help employees to understand the information and knowledge you are communicating and their relevance
    243. use a variety of techniques to gain and maintain employees' attention and interest and help them retain information and knowledge
    244. adjust and fine-tune your communication in response to both verbal and non-verbal feedback
    245. state the level of confidence that can be placed in the information and knowledge you are communicating
    246. explain jargon, technical terms or abbreviations
    247. confirm that employees have received and understood the information and knowledge you have communicated
    248. monitor communication and the use of knowledge management standards, systems, tools and processes in your area of responsibility to ensure that knowledge is effectively captured and made available to those who may benefit from it
    249. implement improvements to knowledge management standards, systems, tools and processes
    250. follow the legal, organisational, codes of practice and policies relevant to developing knowledge and communicating information
    251. develop operational plans in collaboration with colleagues from your area of responsibility and other key stakeholders
    252. develop operational plans that are consistent with organisational values and strategy and the specific objectives of your area of responsibility
    253. identify synergies with other areas within the organisation when developing operational plans
    254. compare innovative approaches and tried-and-tested solutions when developing plans
    255. identify resource requirements and their availability both now and in the future
    256. define indicators and methods for monitoring and evaluating the plans
    257. communicate operational plans to secure colleague commitment and the support of other key stakeholders
    258. review operational plans, in the light of changes to organisational strategy and the operating environment
    259. specify risk management activities that take account of the size and nature of your organisation
    260. develop your organisation's written risk management policy, including a statement of risk appetite and responsibilities for risk management
    261. confirm that your organisation's risk management policy has management support and is clearly communicated across the organisation and to other stakeholders
    262. define, and periodically review, risk criteria for your organisation, considering the views of relevant people across the organisation and stakeholders
    263. evaluate current and planned organisational activities to identify potential risks, the nature of the risks, the probability of occurrence and consequences
    264. produce a risk profile for your organisation and, taking account of your organisation's risk criteria and other relevant information
    265. prioritise identified risks following your organisation's procedures
    266. communicate risk information to colleagues and stakeholders to enable decisions and actions to be taken in terms of accepting or treating the risks
    267. allocate resources to enable effective risk management
    268. provide support for colleagues to integrate risk management into strategic and operational plans and activities
    269. collect information about how identified risks have been or are being dealt with, including contingency plans which have been put in place
    270. develop an organisational culture in which people are risk aware but are prepared to take acceptable risks and to make and learn from mistakes
    271. seek specialist support on risk management issues, where necessary
    272. maintain the risk management process in your organisation, identifying potential improvements and making changes where necessary
    273. follow the legal, organisational, codes of practice and policies relevant to your role in developing operational plans and managing risks
    274. monitor trends and developments in your professional sector and area of expertise
    275. evaluate the impact of trends and developments on your work role
    276. assess the current and future requirements of your work role in accordance with the vision and objectives of your organisation
    277. identify gaps between the current and future requirements of your work role and your current knowledge, skills and competence.
    278. assess your own values, motivations and emotions
    279. identify your own strengths and limitations
    280. identify your learning and development needs
    281. agree a development plan which addresses identified gaps in your knowledge, skills and competence
    282. agree a development plan which supports your own career and personal goals
    283. undertake the activities agreed in your development plan using preferred learning methods
    284. seek new sources of support, when necessary
    285. access available learning and development resources to support development activities
    286. evaluate how learning and development activities have contributed to your performance
    287. request objective, specific and valid feedback on your performance from colleagues, team members and customers
    288. collate and analyse the feedback and take appropriate actions, where required
    289. update your development plan in the light of your performance, development activities undertaken and any wider changes
    290. reflect on your learning and work experiences in your continuing professional development (CPD) records
    291. engage colleagues, team members and other stakeholders in developing your organisation's values and culture in line with the organisation's vision and strategy
    292. agree values consistent with your organisation's overall vision and strategy and the needs and interests of stakeholders
    293. identify the behaviours expected of colleagues and team members aligned with its culture and values
    294. communicate the agreed values to colleagues and team members across your organisation
    295. encourage colleagues and team members to act in ways consistent both with organisational values and with their culture of origin
    296. formulate policies, programmes and systems to support the agreed values
    297. support colleagues and team members to demonstrate the values in their work
    298. demonstrate awareness of your own values, motivations and emotions
    299. identify colleagues' and team members' needs, feelings and motivations and take an active interest in their opinions
    300. role-model organisational behaviours and values to inspires colleagues and team members to show respect, helpfulness and cooperation
    301. monitor the way values are applied at work
    302. challenge behaviour and counter messages that conflict with the agreed values
    303. review your organisation's culture and redefine or reinforce values
    304. follow, and ensure others follow, legal requirements, industry regulations, organisational policies and professional codes
    305. develop your organisation's vision and strategies by engaging with the governing bodies, colleagues, strategic partners, shareholders, suppliers, customers and your community
    306. challenge opinions to encourage, generate and recognise innovative solutions
    307. formulate a vision based on an evaluation of the operating environment, the values of your organisation and the expectations of key stakeholders
    308. check that the vision aligns with your organisation's longer-term strategic goals
    309. communicate the vision to inspire stakeholders to commit to achieving it
    310. develop strategic business plans by engaging colleagues and key stakeholders
    311. establish and prioritise strategic objectives that are consistent with your organisation's vision and values
    312. identify programmes of activity capable of achieving the strategic objectives
    313. create a business plan to implement your organisation's strategic objectives
    314. evaluate potential risks and develop realistic plans to manage risks
    315. identify resource requirements and evaluate their availability both now and in the future
    316. develop policies that will guide the work of colleagues towards the achievement of the organisation's vision
    317. identify reliable measures and methods for monitoring and evaluating the plan
    318. communicate the strategic business plan to win the support and commitment of key stakeholders
    319. present ideas and arguments convincingly to engage people and create a common sense of purpose
    320. identify stakeholders' needs and interests and manage these effectively
    321. provide strategic direction and clear parameters that empower stakeholders to apply their energies and expertise creatively to achieve the vision
    322. monitor organisational performance against strategic business plans
    323. evaluate organisational performance against strategic business plans
    324. seek opportunities to improve your own performance
    325. balance risks against the benefits that may arise from taking risks
    326. review and redefine the vision, strategies and business plan to reflect changes in the operating environment
    327. follow the legal, organisational, codes of practice and policies relevant to your role when developing your organisation's vision, strategies and business plans
    328. monitor national and international legal, regulatory, ethical and social requirements and the effect they have on your organisation
    329. evaluate what will happen if you do not meet national and international legal, regulatory, ethical and social requirements
    330. develop policies and procedures to make sure your organisation meets all requirements
    331. check that colleagues understand organisational policies and procedures and the importance of putting them into practice
    332. monitor the way policies and procedures are put into practice and provide support
    333. support colleagues or team members to report any concerns about not meeting the requirements
    334. identify potential risks and hazards
    335. identify and raise ethical concerns with colleagues and decision-makers
    336. identify and correct failures to meet the requirements
    337. identify reasons for not meeting requirements
    338. encourage others to share information and knowledge within the constraints of confidentiality
    339. adjust policies and procedures to reduce the likelihood of failures in the future
    340. implement difficult or unpopular decisions when necessary to ensure compliance
    341. provide full reports about any failures to meet the requirements to key stakeholders
    342. provide information and knowledge to support compliance with legal, regulatory, ethical and social requirements
    343. engage your colleagues and team members to support evaluation of your organisation's operating environment
    344. engage stakeholders to support evaluation of your organisation's operating environment
    345. monitor political, economic, social, technological, legal and environmental trends and developments and evaluate their impact on your organisation
    346. monitor needs, behaviours and expectations of existing and potential customers and evaluate their impact on your organisation
    347. monitor the activities of existing and potential competitors and collaborators and evaluate their impact on your organisation
    348. monitor and evaluate the impact of trends and developments within your organisation
    349. benchmark your organisation's performance and practices with comparable organisations nationally and internationally, where appropriate
    350. compare the strengths and weaknesses of your organisation to respond to opportunities and threats in existing and future work
    351. assess the implications or consequences of future scenarios
    352. specify the assumptions made and risks involved to understand future scenarios
    353. organise information and knowledge in a way that supports the strategic planning and decision-making
    354. structure information to facilitate organisational knowledge management
    355. develop systems to gather information and knowledge within agreed timescales and ethics
    356. maintain systems to manage information and knowledge
    357. identify the internal and external political factors that impact on your organisation's operating environment
    358. identify systemic issues and mitigate their impact on organisational performance
    359. assess future scenarios based on the analysis of trends and developments
    360. explore and assess the range of future scenarios within the environment in which your organisation operates
    361. follow the legal, organisational, codes of practice and policies relevant to your role when evaluating your organisation's operating environment
    362. inform employees about the standards of conduct and performance expected of them
    363. identify your organisation's procedures for dealing with misconduct or unsatisfactory performance
    364. seek support from colleagues, human resources or legal specialists on implementing disciplinary and grievance procedures when required
    365. investigate and establish the facts relating to team members misconduct or unsatisfactory performance
    366. resolve cases of minor misconduct or unsatisfactory performance informally
    367. follow your organisation's formal disciplinary procedure in serious cases of misconduct or unsatisfactory performance
    368. share your organisation's procedure for raising grievances with your team
    369. identify potential grievances and take preventative measures to resolve issues where possible
    370. recognise the role of employee representatives such as trade unions and ensure that they are included in the process
    371. use an informal approach to resolve employee concerns, problems and complaints where possible
    372. follow your organisation's formal grievance procedures if an employee raises a grievance in writing
    373. maintain records related to disciplinary and the grievance processes and store these confidentially in line with organisational procedures
    374. evaluate your organisation's disciplinary and grievance procedures to identify improvements
    375. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    376. identify opportunities for innovation and improvement through collaboration with colleagues and team members
    377. identify potential new ideas in collaboration with external experts and other organisations
    378. monitor trends and developments in your organisation's operating environment
    379. monitor the performance of your organisation's products, services and processes
    380. benchmark your organisation's products and services with comparable organisations
    381. develop potential new products, services, markets, or processes
    382. manage improvements to existing products, services and processes
    383. encourage, generate and recognise imaginative and innovative solutions from colleagues and team members
    384. agree clear criteria for evaluating potential innovations and improvements with key stakeholders
    385. gather sufficient, valid information to allow potential innovations and improvements to be evaluated
    386. gather, store and retrieve information within the budget and timescales agreed
    387. evaluate potential innovations and improvements against agreed criteria
    388. present your evaluation findings to key stakeholders to help them appreciate the potential value of innovations and improvements
    389. communicate your evaluation to colleagues and team members to reinforce their commitment to seek opportunities for innovation and improvement
    390. defend the intellectual property rights of innovations by acting, where required
    391. follow the legal, organisational, codes of practice and policies relevant to your role when identifying and evaluating opportunities for innovation and improvement
    392. confirm the organisational objectives to be achieved
    393. identify and justify requirements for financial resources by engaging with stakeholders
    394. identify methods of achieving objectives
    395. evaluate the effectiveness and efficiency of methods to select the optimal method
    396. estimate the costs of the activities and overheads required to achieve objectives by the optimal method
    397. prepare the business case for your requirements for financial resources, specifying objectives and the benefits of achieving these objectives
    398. outline the proposed method, timescales for activities and costs involved in your business case
    399. perform cost benefit analysis
    400. specify the assumptions made, the risks and how these will be managed in your business case
    401. outline evaluation arrangements
    402. provide any alternative options considered but rejected as sub-optimal to stakeholders
    403. prepare alternative options for achieving objectives, in case your budget requirements are not approved
    404. present your business case to budget decision-makers, providing any further information or rationale required
    405. defend your business case, engaging the support of stakeholders and decision-makers
    406. seek approval for alternative options when your original business case for budget requirements is not accepted
    407. obtain feedback on your presentation of the business case from decision-makers to help improve future proposals
    408. communicate the decision on your budget requirements to stakeholders, explaining the reasons for any changes or alternative options adopted
    409. follow the legal, organisational, codes of practice and policies relevant to your role when identifying and justify requirements for financial resources
    410. engage employees and other stakeholders in implementing changes
    411. initiate your organisation's plans for change in line with agreed timescales and available resources
    412. delegate responsibilities to colleagues in line with your plans
    413. provide support and encouragement to colleagues implementing changes
    414. arrange training and support for colleagues impacted by changes
    415. implement your organisation's agreed contingency plans when required
    416. take contingency actions in the event of risks or situations of crisis
    417. identify, evaluate and resolve any problems or obstacles that arise
    418. maintain the continuity of business activities during periods of change
    419. monitor progress against your plans and take action in response to any significant variances
    420. communicate progress and provide opportunities for people to give feedback
    421. provide recognition for colleagues and teams who achieve results
    422. check that change management meets the requirements of your organisation
    423. engage employees and other stakeholders in evaluating changes
    424. evaluate the change process against the success criteria agreed with stakeholders
    425. establish the reasons for any failure to meet the success criteria in full
    426. assess the impact on those involved in the changes
    427. identify any unanticipated benefits or disadvantages arising from the change and the reasons for these
    428. review the change process, including any deviations from original plans
    429. identify the lessons to be learned for future changes
    430. calculate the net value of the change and determine whether it meets the expectations of stakeholders
    431. communicate the findings of your evaluation to stakeholders with recommendations for any further changes required
    432. the legal, organisational, codes of practice and policies relevant to your role and implementing and evaluating changes
    433. communicate your strategic business plan to colleagues and key stakeholders to engage their understanding and support
    434. delegate responsibilities for achieving strategic objectives to individuals and gain their commitment to achieving them
    435. evaluate risks to the achievement of strategic objectives and take action to mitigate risks
    436. demonstrate your personal commitment by leading the achievement of key strategic objectives
    437. review the strategic business plan at regular intervals, considering significant changes in the operating environment to ensure it can deliver the organisation's objectives within agreed timescales
    438. communicate operational plans to gain the understanding and support of colleagues and key stakeholders
    439. delegate responsibilities for achieving operational objectives to individuals and gain their commitment to achieving them
    440. provide the resources required to achieve the objectives in your strategic and operational plans
    441. hold employees to account for the achievement of the strategic and operational objectives delegated to them
    442. use agreed methods and measures to monitor implementation of your business plans
    443. provide advice, guidance and support towards achieving strategic and operational objectives, when required
    444. apply indicators and methods for monitoring progress against your business plans at agreed intervals
    445. evaluate variances from your business plans and the reasons for significant variances
    446. ask colleagues to explain variances and propose action to address significant variances
    447. adjust your business plans or the deployment of employees and resources to take account of significant variances, availability of employees and resources, or changes in your organisation's operating environment
    448. inform colleagues of adjustments to your plans and help them make changes to their own plans
    449. evaluate the implementation of your business plans to make recommendations that identify good practice and areas for improvement
    450. evaluate and agree with colleagues and key stakeholders the extent to which the objectives in your strategic and operational business plans have been achieved
    451. celebrate the achievement of strategic and operational objectives and recognise the contributions of those involved
    452. analyse the reasons for any shortfalls in the achievement of strategic and operational objectives to inform the development and implementation of future business plans
    453. follow the legal, organisational, codes of practice and policies relevant to implementing and evaluating business plans
    454. establish the purpose and objectives of meetings
    455. prepare to lead meetings and identify who needs to participate
    456. use the relevant tools and technologies for conducting the meeting face-to-face or remotely
    457. invite participants, giving them sufficient notice to enable them to attend
    458. state the importance of the meeting, the role participants will be expected to play
    459. circulate information in advance to enable participants to review and prepare
    460. consult with relevant colleagues and prepare to represent their interests and opinions
    461. brief participants on the content and purpose of meetings and their roles, when required
    462. set time for meetings to begin and end and allocate time for each agenda item
    463. check that all participants understand why they are present and what is expected of them
    464. clarify specific objectives at the beginning of each agenda item
    465. present information at meetings to develop the understanding of other participants
    466. present your opinions and the interests of those you are representing persuasively, providing evidence to support your case, where required
    467. encourage all participants to make contributions from their perspectives, whilst acknowledging and building on their contributions
    468. re-focus attention on the objectives of the meetings when unhelpful comments and digressions occur
    469. identify any issues emerging from discussions which impact on your area of responsibility
    470. propose and evaluate possible solutions which meet the needs of your area of responsibility, other teams and your organisation
    471. acknowledge and constructively discuss information and opinions provided by your colleagues
    472. clarify decisions taken on the various agenda items, where necessary
    473. manage time flexibly, giving more time to agenda items, if necessary, whilst ensuring key objectives are met
    474. inform participants of changes in meeting agendas when these happen
    475. summarise discussions at key points during meetings
    476. allocate action points to participants at the end of each agenda item
    477. take decisions within the meeting's authority, remit or terms of reference
    478. observe any formal procedures or standing orders that apply to the meeting in accordance with your organisation's requirements
    479. check that decisions and action points are recorded and communicated to participants
    480. evaluate whether the purpose and objectives of the meetings have been achieved
    481. identify how future meetings could be improved
    482. follow the legal, organisational, codes of practice and policies relevant to your role when leading meetings to achieve objectives
    483. define your organisation's direction by engaging with colleagues, team members and other stakeholders
    484. assess and analyse current trends, opportunities and risks to your organisation
    485. present the outcomes of your analysis to senior management representatives
    486. facilitate discussions with senior management to secure commitment and expertise to achieving results
    487. communicate and reinforce your organisation's purpose, values and vision across the organisation
    488. communicate your organisation's purpose, values and vision to external stakeholders
    489. evaluate the impact of your organisation on the environment, the local community and society
    490. identify the benefits of your organisation's impact on the environment, local community and society
    491. develop organisational plans that support your organisation's purpose, values and vision
    492. identify specific details that are critical to achieving the results
    493. develop methods of managing organisational difficulties and challenges
    494. develop a range of leadership styles and apply them when leading and managing different stakeholders and situations
    495. identify and evaluate colleagues' and stakeholder's needs and motivations
    496. provide support to help colleagues achieve their objectives
    497. protect your colleagues and team members from negative impacts
    498. recognise individual and team successes and achievements
    499. encourage colleagues to take responsibility for decision making and their own development needs
    500. provide individual and team support, advice and guidance when required, especially during periods of setback and change
    501. motivate colleagues, team members and stakeholders to present their own ideas
    502. empower colleagues and team members to develop their own ways of working within agreed boundaries
    503. encourage colleagues to take the lead when they have the relevant knowledge and expertise
    504. follow other peer leaders and learn from their professional expertise and leadership styles
    505. develop and maintain trust and support across the organisation and stakeholders
    506. create your organisation's culture that encourages creativity and innovation through role-modelling
    507. request regular feedback on your performance
    508. analyse feedback to plan and implement personal performance improvements
    509. monitor activity progress in different areas or departments of your organisation
    510. communicate the standards of work and behaviours expected from team members
    511. help team members understand how the roles of different team members interface, complement and support each other
    512. plan how overall objectives can be achieved, identifying any priorities or priority activities
    513. review employees' existing workloads to make the best use of the available resources
    514. delegate responsibilities to employees on a fair basis taking account of their skills, knowledge and competence, backgrounds and experience
    515. identify opportunities for employees' development
    516. agree smart (specific, measurable, agreed, realistic and time-bound) objectives with employees, including the standard of performance expected
    517. agree with employees how and when progress towards, and achievement of, objectives will be monitored, reviewed and evaluated
    518. check that employees are committed to achieving their objectives and understand their unique contribution to team and organisational objectives
    519. discuss and agree effective methods for achieving individual objectives and the resources, support and supervision required
    520. provide employees with the resources, support and supervision agreed
    521. monitor progress against objectives and evaluate performance against the standard expected at agreed times
    522. provide employees with constructive feedback to maintain and improve their performance
    523. identify any unsatisfactory performance, discuss the causes and agree ways of improving performance with the employees concerned
    524. recognise successful achievement of objectives in line with your organisation's policy
    525. review plans, responsibilities and objectives as agreed and following any significant changes to organisational plans and objectives
    526. communicate plans, responsibilities and objectives and any changes to those affected
    527. check the quality of team members work outputs against the standard of performance expected
    528. motivate team members to complete their allocated work on time and to the quality standard required
    529. provide additional support and resources team members require to complete their work on time and to the quality standard required
    530. motivate team members to maintain and continuously improve their performance
    531. use information collected on the performance of team members in formal appraisals of performance
    532. identify potential conflicts between team members and take preventative action to avoid these
    533. encourage team members to resolve their own problems and conflicts amongst themselves
    534. manage conflicts when the team members concerned are not able to resolve the conflicts themselves
    535. acknowledge and show respect for team members' emotions regarding the conflict and manage any negative emotions
    536. investigate the causes of the conflict, giving all parties opportunities to present the facts and their perceptions about the conflict
    537. agree with team members how to resolve the conflict, without apportioning blame
    538. accept help from colleagues or specialists, where necessary
    539. maintain complete, accurate and confidential records of conflicts and their outcomes, in line with organisational policy
    540. follow the industry legal, organisational, codes of practice and policies relevant to your role in managing and quality assuring the work of your team
    541. engage colleagues and stakeholders to provide information related to budget planning and management
    542. gather information to plan budgets for your area of responsibility, activities or projects
    543. identify organisational key performance indicators (KPIs)
    544. evaluate information to prepare forecasts for your area of responsibility, activities or projects
    545. produce budget proposals based on your evaluation of the information gathered
    546. submit your proposed budgets for decision-makers approval clearly specifying assumptions made, risks involved and how these will be managed
    547. negotiate the proposed budgets with decision-makers to agree final budgets
    548. use the agreed budgets to monitor and control performance for your area of responsibility, activities or projects
    549. identify the causes of any significant variances between what was budgeted and what happened
    550. take corrective action when required to manage budgets
    551. obtain agreement for corrective actions from decision-makers, if required
    552. track the budgets in response to variances, significant or unforeseen developments and propose revisions to them
    553. discuss and agree revisions with decision-makers
    554. provide reports on performance against the budgets to decision-makers
    555. identify and report evidence of potentially fraudulent activities in line with legal and organisational procedures, if required
    556. gather information from implementation of the budget to assist in the preparation of future budgets
    557. evaluate your budget management to identify and recommend improvements
    558. follow the legal, organisational, codes of practice and policies relevant to managing budgets
    559. identify your organisation's outputs to meet customer and stakeholder needs
    560. engage employees and stakeholders in managing business processes
    561. design business processes that deliver outcomes in line with organisational strategy
    562. identify the resources required for business processes
    563. secure the resources required for business processes
    564. assess business processes to ensure they make effective, efficient and sustainable use of resources
    565. identify and take account of factors that may affect how business processes work
    566. link business processes so that they interact across the organisation to form a complete system
    567. define employees' roles and responsibilities within business processes
    568. identify the training, support and supervision requirements for teams and employees
    569. provide training, support and supervision to enable employees to carry out their defined roles and responsibilities
    570. develop measures to manage business processes effectively
    571. implement measures to manage business processes effectively
    572. review business processes at regular intervals, and in light of changes in customer needs or organisational strategy
    573. identify how the processes can be improved
    574. plan improvements to business processes
    575. implement improvements to business processes
    576. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage business processes
    577. communicate the different types of conflict management and dispute resolution processes available to your organisation
    578. identify differences in expectations and working methods of employees from different backgrounds
    579. promote ways of managing differences that take account of different expectations
    580. create a climate of trust and mutual respect
    581. compare difficult situations from different employees' perspectives to understand the conflicts
    582. identify any issues with organisational structures, systems or procedures that are likely to give rise to conflict
    583. resolve any issues with organisational structures, systems or procedures creating conflict
    584. identify potential conflicts across the wider organisation or with other organisations and take preventative action to avoid these
    585. encourage the employees concerned to resolve their own problems and conflicts amongst themselves
    586. take action to act as a third-party mediator to deal with conflicts when the employees concerned are not able to resolve the conflicts themselves
    587. demonstrate respect for employees' emotions regarding the conflict
    588. manage any negative emotions in yourself and the parties involved
    589. agree how to resolve the conflict with all parties, without apportioning blame
    590. comply with organisational and legal requirements when resolving conflicts
    591. follow the legal, organisational, codes of practice and policies relevant to managing conflict in the broader working environment
    592. engage colleagues and key stakeholders in managing continuous improvement
    593. specify valid and reliable measures for evaluating the performance of your organisation
    594. set up systems for collecting and assessing information on the overall performance of the organisation
    595. identify the cause and effects of problems and changes
    596. identify opportunities where performance could be improved using information on the overall performance of the organisation
    597. establish an organisational culture where people freely make suggestions for improvements
    598. encourage customers, suppliers and other key stakeholders to provide feedback on your organisation's performance and suggest improvements
    599. benchmark the performance of your organisation against other comparable organisations
    600. identify improvements that are beneficial to your organisation, its customers and other key stakeholders
    601. create action plans based on feedback and the benchmarking findings
    602. agree continuous improvement actions with decision makers
    603. implement actions to improve organisational performance
    604. share knowledge and understanding of how improvements have, or can be made, across your organisation
    605. check that any improvements made are aligned to the organisation's vision and objectives
    606. show that the improvements made reduce the gap between what your customers and key stakeholders want, and what your organisation's products, services and processes deliver
    607. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage continuous improvement
    608. review your organisation's CSR policy and objectives by engaging with colleagues and stakeholders
    609. develop your organisation's CSR policy and objectives by collaborating with colleagues
    610. evaluate the impact of your organisation on the environment, sustainability, the local community and society as a whole
    611. identify ways in which your organisation's impact can be more beneficial
    612. check that your CSR policy and objectives reflect your organisation's vision and values and its legal, ethical, social and environmental responsibilities
    613. communicate your CSR policy and its benefits to colleagues and stakeholders
    614. check that your organisation's normal business activities comply with your CSR policy (employment, selection of collaborators, suppliers, use of resources, health and safety)
    615. support initiatives which create shared value for your organisation, the community and the wider social and physical environment
    616. monitor compliance with your CSR policy and progress towards its objectives
    617. define actions to ensure that objectives are met
    618. provide advice, guidance and support towards achieving CSR objectives, when required
    619. report progress towards your CSR objectives to stakeholders and ask for feedback
    620. communicate the achievement of your CSR objectives to stakeholders
    621. revise your organisation's CSR policy and objectives, using results, feedback from stakeholders and changes in the operating environment
    622. engage colleagues and stakeholders in managing customer service
    623. establish measurable standards of customer service, considering customers' expectations and your organisation's resources
    624. organise colleagues and resources to meet customer service standards, taking account of varying levels of demand and likely contingencies
    625. measure colleagues competence to ensure they can deliver the required level of customer service
    626. provide training, support and supervision to colleagues when required
    627. communicate the standards of customer service that colleagues are expected to deliver
    628. outline colleagues' level of autonomy for responding to customers' requests and problems
    629. respond to customers' requests and problems referred to you
    630. seek advice from specialists and/or more senior managers, where necessary
    631. keep customers informed about the actions you are taking to deal with their requests and problems
    632. obtain feedback on staff and customer perceptions of the standards of customer service your organisation delivers
    633. monitor the customer service delivered, customers' requests, problems and feedback against your organisation's standards for customer service
    634. analyse your organisation's customer service data to identify the causes of problems
    635. identify opportunities for improving customer service based on feedback and monitoring
    636. recommend changes to processes, systems or standards to improve customer service
    637. follow the legal, organisational, codes of practice and policies relevant to managing customer service
    638. confirm your financial responsibilities, including the limits of your authority, with colleagues you report to
    639. engage key stakeholders in managing finance to achieve objectives for your organisation or area of responsibility
    640. evaluate financial information, your organisation's objectives and plans to identify priorities, potential problems and risks
    641. identify the finance required to achieve your organisation's objectives and plans
    642. access specialist financial expertise, where required
    643. evaluate the costs, benefits and risks of different types of finance
    644. select the types of finance which meet the needs of your organisation, taking account of levels of acceptable risk and views of stakeholders
    645. identify and evaluate potential providers of finance
    646. submit clear, evidenced and convincing proposals, bids or applications to potential providers of finance
    647. request updates on progress to secure finance from providers
    648. make formal agreements with providers of finance, specifying amounts, timing, costs and repayment schedules
    649. discuss and negotiate delegated budgets with colleagues and agree provisional budgets
    650. develop a master budget for your organisation or area and submit it for approval by budget decision-makers, clearly specifying assumptions made, risks involved and how these will be managed
    651. discuss and negotiate the proposed master budget with decision-makers
    652. communicate the final budget to colleagues in your area or senior managers
    653. delegate responsibility for budgets for clearly defined activities to colleagues, providing ongoing support and resources as required
    654. identify any shortfall in the level of finance obtained and take appropriate action
    655. put contingency plans in place to deal with any problems in finance being made available and any changes to the level of finance required
    656. establish systems to monitor and evaluate performance against delegated budgets and the master budget and put contingency plans in place
    657. identify the causes of any significant variances between proposed versus actual budget
    658. take corrective action, obtaining agreement from decision-makers, if required
    659. propose revisions to the master budget, if necessary, in response to variances and/or significant or unforeseen developments
    660. agree master budget revisions with decision-makers
    661. report on the financial performance of your area to decision-makers
    662. link operational targets with financial results
    663. monitor the financial agreements with providers, identifying and making changes where necessary
    664. advise relevant employees promptly if you have identified evidence of any potentially fraudulent activities
    665. review the financial performance of your organisation or area and identify improvements to be implemented in the future
    666. follow the legal, organisational, codes of practice and policies relevant to managing financial resources and obtaining finance
    667. consult staff, their representatives and other stakeholders in developing and managing flexible and remote working arrangements
    668. evaluate the range of flexible and remote working arrangements and identify those which are consistent with the nature of your organisation's business, its strategy and values
    669. evaluate opportunities to introduce flexible and remote working arrangements to support business processes and the achievement of objectives
    670. consider the impact of flexible and remote working arrangements on your own work activities, the management of your area and other parts of your organisation
    671. introduce flexible and remote working arrangements in consultation with staff, their representatives and other key stakeholders
    672. confirm that flexible and remote working arrangements are compatible with the workload of the team and the achievement of objectives
    673. provide your organisation's flexible and remote working policy to staff
    674. confirm that staff understand their rights under flexible and remote working legislation and the flexible working arrangements
    675. consider requests for flexible and remote working from staff and seek to accommodate these, where possible
    676. agree to trial and review flexible and remote working arrangements, when required
    677. state specific reasons if you decide to refuse a flexible and remote working request, ensuring these reasons are consistent with your organisation's policy and legal requirements
    678. manage appeals to decisions to refuse a flexible and remote working request in line with your organisation's policy and legal requirements
    679. arrange support from specialists, where necessary
    680. review flexible and remote working arrangements to recommend improvements
    681. follow the industry legal, organisational, codes of practice and policies relevant to your role in managing flexible and remote working
    682. engage colleagues and stakeholders in developing, implementing and maintaining information, knowledge management and communication systems
    683. establish the current and likely future information, knowledge and communication needs of employees within your organisation or area of responsibility and other stakeholders
    684. establish the levels of security required for information, knowledge and communication systems
    685. evaluate the capability and capacity of existing information, knowledge and communication systems to meet current needs
    686. evaluate the capability and capacity of existing information, knowledge and communication systems to meet likely future needs, and identify changes and enhancements
    687. evaluate the capability of technologies and suppliers to meet current and likely future information, knowledge and communication needs
    688. select technologies and suppliers capable of meeting current and likely future information, knowledge and communication needs to the level of security required within resource constraints
    689. implement any new or modified protocols to allow information, knowledge and communication systems to be used effectively and securely
    690. evaluate the training and on-going support required to enable employees to use information, knowledge and communication systems effectively, efficiently and securely
    691. develop and implement plans to introduce changes and enhancements to information, knowledge and communication systems that minimise adverse impacts on business activities
    692. enable employees to benefit from the changes and enhancements
    693. provide user training and on-going support required
    694. ensure maintenance and updating of information, knowledge and communication systems is carried out as required by your organisation
    695. monitor the security of systems and their effectiveness in meeting employees' information, knowledge and communication needs, and take effective action to address any problems
    696. identify where key knowledge is created, developed, shared and transferred and how it adds value to your organisation or area of responsibility
    697. define and gain support for strategies to facilitate the creation, maintenance and sharing of organisational knowledge
    698. specify standards and processes that support knowledge creation, development, sharing and capture to ensure that valuable knowledge is recorded
    699. provide systems and tools to support knowledge management and sharing
    700. ensure employees have the necessary guidance and competence to use systems and tools effectively
    701. identify where organisational culture, values, work practices and behaviours hinder effective knowledge management and sharing, and any changes required
    702. implement changes in organisational culture, values, work practices and behaviours to enable effective knowledge management and sharing
    703. encourage senior managers and key influencers within your organisation to act as role models in using knowledge management standards, systems, tools and processes
    704. implement effective systems and procedures to protect intellectual property from unauthorised use
    705. identify and implement processes that promote effective knowledge management and sharing and communicate the benefits of doing so
    706. monitor and review progress in embedding a culture of knowledge management and sharing in your organisation and plan any essential changes
    707. evaluate and record the value of knowledge management and sharing to the organisation
    708. follow the legal, organisational, codes of practice and policies relevant to managing information, knowledge and communication systems
    709. engage resource users to identify and obtain the physical resources required
    710. evaluate past patterns of resource use and trends
    711. identify developments likely to affect future demand for resources
    712. prepare specifications for the resources required
    713. identify the range and quantity of resources required for the planned activities in your area of responsibility, including contingencies
    714. identify sustainable resources and ensure their effectiveness and efficiency to meet specified needs
    715. produce a business case for the resources required, showing the costs and expected benefits
    716. agree adjustments to your planned activities, where the required resources cannot be obtained in full
    717. negotiate with suppliers to ensure they deliver resources of the required quality on time
    718. agree the use of shared resources with other teams, considering the needs of the different parties and the objectives of your organisation
    719. engage resource users to plan how they can be used most efficiently
    720. plan to use resources in ways that are effective, efficient and minimise any adverse impact on the environment
    721. maintain the security of resources and monitor that they are used safely
    722. ensure that resources no longer required are disposed of with minimal adverse environmental impact
    723. monitor the quality of resources and patterns of resource use in line with your organisation's requirements
    724. identify and deal with any significant variances between actual and planned resource use
    725. follow the legal, organisational, codes of practice and policies relevant to managing physical resources
    726. establish overall programme or project objectives and link these to strategic goals
    727. discuss and agree the objectives and scope of programme or project with sponsors and stakeholders
    728. confirm the available resources with the sponsors and stakeholders
    729. identify how the proposed programme or the project fit with the overall vision, objectives and plans of your organisation
    730. develop a programme or a project plan in consultation with project team members
    731. agree the programme or the project plan with sponsors and stakeholders, making changes, where necessary
    732. brief project team members on the final programme or project plan and their roles and responsibilities
    733. provide ongoing support, encouragement and information to project team members
    734. deploy resources in line with the requirements and priorities of the programme or a project
    735. implement processes and resources to manage potential risks arising from the project and deal with contingencies
    736. implement the programme or project plan, selecting and applying project management tools and techniques to monitor, control and review progress
    737. establish the contribution different stages of the programme or the project to achieve the overall objectives
    738. assess and manage risks for different milestones of the programme or the project
    739. ensure your colleagues fulfil their responsibilities for the achievement of different stages of the programme or the project
    740. monitor the programme or the project to ensure it achieves its objectives on time and within budget
    741. communicate progress and results of the programme or the project and its different stages to colleagues and stakeholders
    742. change the programme or project plan to respond to problems encountered or changes to organisational objectives
    743. obtain agreement to programme or project plan changes from project sponsors and other stakeholders, where necessary
    744. deliver programme or project objectives on time and within budget
    745. confirm satisfactory completion of the project with the project sponsor and any key stakeholders
    746. make recommendations which identify good practice and areas for improvement
    747. evaluate the success of the project, identifying what lessons can be learned and shared
    748. celebrate the completion of the project, recognising the contributions of project team members
    749. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage programmes or projects
    750. ensure that your organisation's quality standards can deliver the quality of products and services your customers expect
    751. check that quality standards allow you to obtain any expected quality marks, awards or accreditation
    752. confirm that quality standards are in line with your organisation's values, aims and objectives
    753. establish systems, plans and resources to ensure quality standards are met and maintained
    754. specify staff roles and responsibilities in meeting quality standards
    755. check that staff are competent to fulfil their specified roles
    756. identify and assess risks of shortfalls in the quality of processes, products and services
    757. mitigate risks by taking preventative action in line with organisational procedures
    758. encourage colleagues to take personal responsibility for achieving quality standards and to address or report any actual or potential shortfalls
    759. obtain sufficient, valid information from your quality assurance system and other sources, including customers, to evaluate if processes, products and services are meeting the required standards
    760. provide feedback to motivate colleagues to maintain quality standards and improve performance
    761. detect and record any shortfall in the quality of processes, products and services
    762. investigate the causes of shortfalls and take corrective action within the required timescales
    763. report quality performance, including shortfalls and corrective actions taken, to stakeholders within agreed timescales
    764. encourage customers and colleagues to identify and recommend improvements to your quality assurance system
    765. develop plans to implement quality improvements which deliver significant benefits at reasonable cost and acceptable level of risk
    766. agree quality action plans with decision makers
    767. follow the legal, organisational, codes of practice and policies relevant to managing quality assurance systems
    768. seek support from colleagues or human resources specialists to manage redundancies when required
    769. provide accurate information on your organisation's redundancy policy and the appeals procedure to staff in your area of responsibility
    770. justify the reasons for the redundancies
    771. outline the consultation process for the redundancies with staff and their representatives
    772. confirm the number of employees being dismissed for reasons of redundancy
    773. outline the methods and criteria used to select employees for redundancy
    774. provide information about the alternative employment opportunities
    775. specify the learning opportunities, counselling or support available
    776. confirm the process and timescale for the redundancies
    777. confirm the method of calculating any redundancy payments
    778. inform employees selected for dismissal for reasons of redundancy clearly, considerately and confidentially
    779. interview employees being dismissed for reasons of redundancy to understand their experience of working in the organisation and of the redundancy process itself
    780. demonstrate empathy with staff needs, feelings and motivations and take an active interest in their concerns
    781. maintain the confidence and morale of remaining staff by sharing information about the process, in line with your organisation's confidentiality requirements
    782. comply with your organisation's redundancy policy and current legislation throughout the process
    783. maintain accurate records of the redundancy process and store these confidentially following organisational procedures
    784. evaluate the redundancy process with colleagues or human resources specialists
    785. identify areas for improvements in the redundancy process
    786. confirm the information your team requires from you, other team members and other teams, and when they need it
    787. discuss the preferred communication media and styles for different employees and situations in your team
    788. agree the information your team need to provide to you, other team members and other teams, and when they need to provide it
    789. outline when your team should discuss their work and issues with you, other team members and other teams
    790. select the media and styles of communication that will be used
    791. agree team communication methods which meet their needs and match organisational targets, resources, and available technology
    792. agree the individual team contacts for specific work activities
    793. agree the communication methods to be used in urgent or exceptional circumstances
    794. provide information to your team as and when they need it
    795. monitor that your team provide you, other team members and other teams with the information they need, when they need it
    796. provide opportunities for team members to discuss their work and issues arising with you
    797. identify the key communication challenges for remote, virtual workers with stakeholders
    798. review the resource requirements for providing communication tools and processes for remote, virtual working with stakeholders
    799. identify, develop and maintain effective tools and processes to support remote, virtual teams
    800. identify networks, processes and systems that allow employees to connect to information and knowledge remotely
    801. provide guidelines, training, coaching and support to facilitate and encourage effective use of communication tools and processes
    802. provide guidelines to facilitate interactive collaboration between internal and external stakeholders
    803. check that team members understand and adhere to regulatory, professional and commercial requirements
    804. resolve records management issues arising from communication and remote/virtual working
    805. evaluate the effectiveness of communication methods with team members and other teams to identify improvements
    806. plan actions to sustain or improve effective communication
    807. follow the industry legal, organisational, codes of practice and policies relevant to your role in managing team communications
    808. identify opportunities for improving the environmental and social impacts by engaging your team and stakeholders
    809. contribute to improving the environmental and social impacts by working with your team and stakeholders
    810. organise work activities and safe and sustainable use of resources
    811. assess work activities to ensure they comply with legal requirements, environmental and social impact policies
    812. agree actions to minimise negative and maximise positive impacts on the environment and society
    813. identify the environmental and social impacts of work activities
    814. identify the environmental and social impacts of the use of resources
    815. report any identified risks to the environment which you do not have the ability to control
    816. identify and implement changes to work activities and the use of resources that will reduce negative and increase positive impacts on the environment and society
    817. communicate the environmental and social benefits resulting from changes to work activities and the use of resources
    818. obtain specialist advice, where necessary, to help you identify and manage the environmental and social impacts of your work activities and use of resources
    819. follow the legal, organisational, codes of practice and policies relevant to managing the environmental and social impacts of your work
    820. engage colleagues and other stakeholders in developing plans for redeploying employees
    821. comply with your organisation's redeployment policies and procedures
    822. use internal and external specialist resources, where required
    823. identify the business need to redeploy employees to different roles, areas of the organisation or locations
    824. define specific, fair criteria for selecting individuals for redeployment
    825. apply the selection criteria objectively to identify those individuals to be redeployed
    826. communicate the reasons for redeployment to those affected making the decision-making criteria transparent
    827. make redeployment offers to individuals, specifying the new job specification, levels of responsibility, location and reporting arrangements
    828. justify any changes in salary, benefits or other terms and conditions including any relocation allowances or remote working arrangements
    829. confirm the date by which the offer must be accepted or rejected, and the alternatives if the offer is not accepted
    830. identify colleagues' needs, feelings and motivations related to redeployment of themselves and their colleagues
    831. provide support to individuals being deployed showing interest in their concerns
    832. protect the confidentiality and security of information following organisational procedures
    833. arrange induction, support, supervision and feedback to enable individuals to perform in their new roles
    834. evaluate the redeployment process with those involved
    835. identify any areas for improvement to the redeployment process and make recommendations
    836. follow the legal, organisational, codes of practice and policies relevant to your role and managing the redeployment of employees
    837. define the key purpose of your work role
    838. identify how your role contributes to achieving your organisation's vision and objectives
    839. identify how your role relates to other roles in the organisation and where there are opportunities for joint working and mutual support
    840. develop personal objectives which are compatible with the vision, objectives and values of your organisation
    841. prioritise objectives and plan work to make best use of available time and resources
    842. assess your own values, motivations and aspirations
    843. evaluate your organisation's vision, objectives and values against your own values, motivations and aspirations to identify alignment and conflicts
    844. plan methods to maximise alignment and resolve the personal or organisational conflicts
    845. agree and prioritise your objectives with members of staff you report to
    846. monitor your progress and achievements against objectives and deadlines
    847. manage your time to achieve objectives within agreed deadlines
    848. delegate responsibilities to colleagues to ensure that deadlines are met
    849. use the relevant technologies to help you achieve your objectives
    850. identify and remove distractions and activities that do not help achieve your objectives
    851. monitor changes to your organisation's objectives, processes, systems and structures
    852. identify how changes to the organisation's objectives, processes, systems and structures impact on your role
    853. identify new work opportunities as they arise
    854. respond quickly and positively to new opportunities and revise your objectives and priorities
    855. identify urgent situations that arise during work activities
    856. respond quickly and positively to urgent situations when they arise, revising your objectives and priorities as necessary
    857. maintain your wellbeing through self-reflection when working towards achievement of your objectives
    858. use emotional intelligence to recognise and evaluate your own and your colleagues' strengths and weaknesses, feelings, opinions and judgements
    859. manage your relationships with colleagues and customers to achieve your objectives
    860. request regular objective, specific and valid feedback on your performance from colleagues and customers
    861. monitor progress towards your objectives
    862. seek new sources of support and feedback, when necessary
    863. evaluate the achievement of your objectives with members of staff you report to
    864. agree changes to your objectives with those you report to, based on your performance, feedback received or changes in organisational priorities
    865. take actions to maintain balance between your professional and personal life, when required
    866. develop effective approaches to the use of technologies by engaging relevant colleagues
    867. identify and secure sources of internal and external specialist support
    868. identify the current approaches to the use of technologies within your organisation or area of responsibility
    869. identify any plans to discard or introduce technologies or to use existing technologies for different purposes within your organisation or work area
    870. carry out benchmarking to identify good practice in relation to the use of technologies
    871. identify lessons learnt and apply these to your organisation
    872. identify opportunities for introducing new technologies, adapting existing technologies or using existing technologies for different purposes
    873. develop your strategy for using technologies and monitoring performance, using specialist expertise when required
    874. implement your strategy for using technologies and monitoring performance, using specialist expertise when required
    875. review your strategy for using technologies and monitoring their performance
    876. ensure that your strategy for using technologies is aligned to the overall vision, values, objectives and plans of your organisation
    877. communicate the technology strategy to colleagues and key stakeholders
    878. check that new technologies are compatible with current technologies
    879. monitor the introduction of any technology, or adaptation of existing technology
    880. resolve technological problems within agreed organisational service levels
    881. provide resources and support to enable colleagues to make effective use of technologies
    882. ensure that contingency plans are in place in case technology fails
    883. maintain systems to monitor implementation of technologies
    884. report on technology performance for your organisation or area of responsibility
    885. follow the legal, organisational, codes of practice and policies relevant to optimising the effective use of technology
    886. engage colleagues and other stakeholders in outsourcing decisions and managing outsourcing arrangements
    887. analyse your organisation's core competences and identify business processes which are non-core
    888. assess the potential benefits, costs, disadvantages, risks and legal and ethical implications of outsourcing non-core processes
    889. produce business cases for outsourcing non-core processes
    890. present business cases to decision-makers and confirm actions if they agree that outsourcing is worth pursuing
    891. manage the human resource implications of outsourcing, including any redundancy, redeployment, training and development, and cultural issues
    892. identify and evaluate potential vendors to outsource the processes to
    893. develop a specification of your outsourcing requirements
    894. invite potential vendors to tender for outsourced work
    895. assess tenders received against the specifications
    896. select the vendor which best meets your criteria
    897. negotiate an outsourcing contract with the vendor which specifies the volume and level of service to be provided, payment terms
    898. monitor the vendor's performance in partnership with work with legal specialists
    899. communicate outsourcing plans, both internally and externally as required
    900. monitor staff reactions to outsourcing plans and address their concerns
    901. develop a plan to transfer the business processes to the vendor including contingency plans to manage risks
    902. transfer the business processes to the vendor, addressing any emerging issues
    903. monitor the vendor's ongoing performance in line with the contract, addressing any anomalies that occur
    904. review the outsourcing arrangement at agreed points and in the event of significant changes in the operating environment
    905. evaluate the business outsourcing processes to identify areas for improvement
    906. follow the legal, organisational, codes of practice and policies relevant to outsourcing business processes
    907. identify factors affecting sales trends for your organisation
    908. measure the impact of trends on the existing sales structure and resources available
    909. analyse the implications of trends for existing and future sales structures
    910. evaluate the criteria your key customers use to choose suppliers, and how these impact your customers' buying practices
    911. analyse sales resource requirements, based on information about the number, size and location of customers
    912. identify potential gaps that need to be fulfilled to achieve sales targets
    913. select an approach for structuring your sales team activities including territories, customer types and industry sectors
    914. assign sales team members using the approach selected, matching their knowledge, abilities and skills to the requirements of customers within the relevant territories, customer types or sectors
    915. identify customers and prospects to contact by telephone, email, or in person
    916. estimate the time required to deal with your prospective or existing customers to sell effectively
    917. set financial and sales activity targets for the sales team
    918. review the selling procedures of the sales team to ensure that they can meet sales targets
    919. monitor the effectiveness of sales call plans, identifying any significant variances from agreed targets
    920. encourage members of sales teams to discuss new ideas for improvement and offer criticisms
    921. make agreed tactical adjustments to call plans, where necessary, to achieve targets
    922. follow the legal, organisational, codes of practice and policies relevant to planning and monitoring the work of sales teams
    923. engage employees and other stakeholders in planning changes
    924. outline the processes, systems, structures, roles or cultures that need to be changed with stakeholders
    925. assess the gap between the current state and the required future state
    926. identify obstacles to changes
    927. develop a plan to achieve the required changes agreed
    928. agree evaluation criteria to measure the success of change processes with stakeholders
    929. identify the roles and responsibilities of colleagues involved in or affected by the changes
    930. plan for the continuity of business activities during the period of changes
    931. evaluate the risks associated with plans and develop contingency arrangements
    932. identify how and when progress will be monitored against the plans
    933. develop communication strategies to keep colleagues and stakeholders informed about the progress
    934. present plans for change using appropriate tools to evaluate its impact
    935. ask employees and stakeholders to give feedback on changes
    936. ask employees and stakeholders to suggest innovations and improvements to products, services, processes, systems, structures, roles and cultures
    937. communicate the business case for changes, specifying both the benefits, costs and risks
    938. provide opportunities for employees and other stakeholders to discuss business cases for change, provide feedback, express any concerns and make suggestions
    939. plan changes, identifying roles and responsibilities
    940. evaluate how the changes will affect employees and other stakeholders
    941. mitigate for change and understand the differences between change and crisis management
    942. identify training or support that employees and stakeholders need and how and when these will be provided
    943. communicate with employees and other stakeholders about change processes, specifying how it affects them and any actions required of them
    944. discuss planning progress, overcoming difficulties and inviting suggestions for improvements
    945. monitor engagement with and responses to the change planning processes
    946. provide training, support and encouragement to colleagues
    947. recognise the contributions and cooperation of those involved and affected by the change
    948. evaluate employees experience of the change planning process and use the lessons learned to improve future change processes
    949. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to plan organisational change
    950. engage colleagues and key stakeholders in planning workforce requirements
    951. confirm specialist resources to assist in workforce planning activities, where necessary
    952. evaluate your organisation's strategic objectives and plans to obtain information needed for workforce planning purposes and identify any key issues for further consideration
    953. identify the knowledge, skills and competence required to deliver your organisation's strategic objectives and plans
    954. review the capacity and capability of the current workforce to meet identified knowledge, skills and competence requirements
    955. identify any learning or development needs of the current workforce to meet requirements
    956. check that the diversity of the workforce provides a suitable mix of people to achieve its objectives
    957. interpret the range of needs of your workforce
    958. develop workforce plans that meet the organisation's long, medium, and short-term requirements, making effective use of internal and external specialists
    959. check that employment contracts meet the needs of the organisation
    960. confirm that resources needed to recruit, develop, retain and redeploy people are available
    961. develop contingency plans to deal with unforeseen circumstances and maintain business continuity
    962. identify any recurring issues that cause people to leave your organisation and seek to address these
    963. communicate workforce plans to colleagues
    964. review your workforce plans when required by your organisation, or in the light of changes to your organisation's strategic objectives and plans
    965. engage colleagues and key stakeholders in deciding whether to produce or buy in products and services
    966. establish your organisation's requirements for products and services
    967. establish whether your organisation has the capability and capacity to produce required products and services, or could develop capability and capacity in the timescale required
    968. identify potential suppliers and evaluate their capability and capacity to supply required products and services in the timescale required
    969. analyse the costs of producing products and services in-house, including the benefits of developing new capability and expertise
    970. analyse the costs of buying in products and services, including procurement processes and the benefits of collaborative arrangements
    971. evaluate the risks involved in producing products and services compared to buying them in
    972. review ethical and sustainability considerations and the interests of key stakeholders
    973. decide whether to produce or buy in products and services based on your analysis of costs and benefits, risks, review of ethical and sustainability considerations, and the interests of key stakeholders
    974. record and communicate your decision, explaining your rationale and the assumptions made
    975. seek support from colleagues, procurement or legal specialists when required
    976. create specifications for products and services to meet your organisation's requirements
    977. identify a diverse range of products and services suppliers to compare options
    978. select products and services suppliers which offer the optimal mix of quality, cost, timeliness and reliability
    979. negotiate with selected suppliers to reach an agreement which offers value for money and is acceptable to both parties
    980. agree a contract which states the quality and quantity of products and services to be supplied, timescales, costs, terms and conditions, and the consequences if either party fails to comply with the contract
    981. monitor the performance of suppliers in terms of the quality, timeliness and reliability of products and services
    982. resolve any supplier problems, in accordance with the terms of the contract
    983. review your decisions to produce or buy in products and services at agreed intervals, taking account of the actual costs and benefits and any changes in your organisation's operating environment
    984. follow the legal, organisational, codes of practice and policies relevant to procuring products and services
    985. engage staff, their representatives and other stakeholders in promoting staff wellbeing
    986. review key indicators to identify patterns and trends
    987. analyse the available quantitative and qualitative data to determine levels of staff wellbeing
    988. review current research and ideas related to staff wellbeing
    989. create plans to improve staff wellbeing based on your analysis
    990. identify areas of your organisation that create support to develop a wellbeing culture
    991. implement specific initiatives to enhance staff wellbeing in identified areas
    992. check that objectives and workloads of staff are achievable within the working hours available
    993. provide staff with the training, support and supervision they need to be able to fulfil their responsibilities effectively both now and, in the future,
    994. provide opportunities for teams to talk about their wellbeing
    995. discuss problems affecting wellbeing with individual staff
    996. respect individual confidentiality in relation to information sharing or addressing the issues and problems
    997. identify when staff have problems affecting their wellbeing and take action to alleviate the problems, where possible
    998. consult with specialists, where their problems are outside your area of competence or authority
    999. refer staff to specialists, when required
    1000. follow the industry legal, organisational, codes of practice and policies relevant to your role in promoting and managing staff wellbeing
    1001. identify your organisation's and your own responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice
    1002. identify your own responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice
    1003. check that your organisation's written equality, diversity and inclusion policy and action plan enables you to carry out your own responsibilities
    1004. agree revisions to your organisation's written equality, diversity and inclusion policy and action plan with decision makers, if required
    1005. check that the equality, diversity and inclusion policy and action plan has been communicated to all colleagues and other relevant stakeholders
    1006. challenge the status quo and seek better alternatives when required
    1007. promote equality of opportunity, diversity and inclusion by engaging colleagues and other key stakeholders
    1008. agree management commitment to promoting equality of opportunity, diversity and inclusion
    1009. check that commitment to promoting equality of opportunity, diversity and inclusion underpins your organisation's vision, values, objectives and plans
    1010. use language and behaviours that role-models your organisation's commitment to equality of opportunity, diversity and inclusion
    1011. monitor the language and behaviours used by colleagues to ensure it supports your organisation's commitment to equality of opportunity, diversity and inclusion
    1012. review the diversity and needs of your organisation's current and potential customers
    1013. select communication media and styles that meet the needs of different colleagues, customers and situations
    1014. identify areas where needs are not being satisfied or where the diversity of customers should be improved
    1015. review the diversity of the workforce, at all levels, in comparison to the population and your organisation's current and potential customers and
    1016. consider the views and actions of colleagues, team members and other stakeholders when making decisions
    1017. support colleagues, team members and other stakeholders to encourage use of their knowledge, skills and expertise
    1018. take action to uphold individuals' rights following your organisation's guidelines for decision-making and building allyship
    1019. identify areas for improvement in the diversity of the workforce
    1020. seek specialist expertise in relation to equality, diversity and inclusion issues, where required
    1021. maintain systems to monitor, review and report on progress in relation to equality of opportunity, diversity and inclusion within your organisation
    1022. use the findings of your reviews to identify required actions and changes to practice
    1023. comply with, and ensure others comply with, legal requirements, industry regulations, organisational policies and professional codes
    1024. identify your personal responsibilities and liabilities under health and safety legislation
    1025. communicate your organisation's health and safety policy statement to employees in your area of responsibility and other colleagues
    1026. ensure the working environments and practices in your area of responsibility comply with your organisation's health and safety policy statement and are reviewed when required
    1027. check compliance with your organisation's health and safety policy statement following any significant changes to the environment, practices or legislation
    1028. consult employees in your area of responsibility or their representatives on health and safety issues, in line with organisational requirements
    1029. set up a system for identifying health and safety hazards in your area of responsibility
    1030. implement a risk assessment system in your area of responsibility
    1031. ensure that a system is in place for identifying and assessing risks to the security of resources in your area of responsibility
    1032. agree actions to eliminate or control identified hazards and manage identified risks
    1033. refer identified hazards and risks outside your level/area of authority to colleagues responsible for health and safety
    1034. ensure that the health and safety of employees and the security of resources and information are prime considerations when designing or reviewing working environments and practices
    1035. allocate sufficient resources across your area of responsibility to deal with health, safety and security issues
    1036. seek and make use of specialist expertise, where required
    1037. set up systems for monitoring, measuring and reporting of health, safety, security and productivity performance in your area of responsibility
    1038. demonstrate your personal commitment to health, safety, security and productivity through your actions
    1039. review the application of health and safety policy statement in your area of responsibility and make recommendations to inform future developments
    1040. follow the legal, organisational, codes of practice and policies relevant to providing healthy, safe, secure and productive working environments and practices
    1041. communicate the purpose and objectives of the team to all members
    1042. define direction within your area of responsibility by engaging your team
    1043. plan how the team will achieve its objectives by consulting with them
    1044. agree individual work objectives with all team members
    1045. explain how individual objectives help to achieve the objectives of the team and the organisation
    1046. persuade your team to commit their efforts and expertise to achieving results
    1047. communicate a vision and shared values of where your organisation is going
    1048. check that your team understand how the operational plans align with your organisation's vision, values and objectives
    1049. manage your area successfully through challenges
    1050. develop a range of leadership styles and apply them to different roles and situations
    1051. communicate regularly and effectively with your team
    1052. demonstrate that you listen to what your team say and act on it
    1053. encourage team members to take responsibility for their own development needs
    1054. support team members' resilience
    1055. provide support and advice face-to-face or while working remotely
    1056. encourage and recognise creativity and innovation within the team
    1057. motivate team members to achieve their work and development objectives, providing recognition when they are successful
    1058. empower team members to work autonomously and take their own decisions within agreed boundaries
    1059. encourage team members to take the lead in their own areas of expertise, following their lead
    1060. model behaviours that reflect your organisation's values and expected behaviours to build trust and support in your team
    1061. make decisions that meet your organisation's requirements for fairness and integrity
    1062. protect your own and your team's work against negative impacts
    1063. request feedback from others and act on this to improve your leadership practice
    1064. follow the legal, organisational, codes of practice and policies relevant to your role when providing leadership to your team
    1065. engage colleagues and other stakeholders in recruiting, inducting and retaining staff
    1066. seek specialist resources, where required
    1067. review the work required in your area of responsibility
    1068. identify any shortfalls in number of employees, their knowledge, skills and competence
    1069. evaluate the options for addressing shortfalls and decide on the best options
    1070. develop up-to-date job descriptions and person specifications for recruitment
    1071. plan the recruitment and selection process for identified vacancies, the methods that will be used, the associated timings and who is going to be involved
    1072. specify and agree criteria for assessing and selecting applicants
    1073. inform applicants about the progress of their applications, in accordance with organisational policy
    1074. carry out recruitment in accordance with your plan, using the agreed selection criteria
    1075. offer positions to applicants who meet the selection criteria
    1076. provide constructive feedback to unsuccessful applicants, in accordance with organisational policy
    1077. welcome new staff and explain their roles in achieving the objectives of the organisation and their work area
    1078. establish employees' needs for information about your organisation, organisational policies and practices, their work roles and people they will work with
    1079. identify the learning and development needs to enable employees to perform their duties
    1080. provide an induction programme to meet new staff information, learning and development needs
    1081. consider employees' needs when designing their induction programmes
    1082. introduce employees to their colleagues, explaining respective roles and how they will interface
    1083. encourage employees to take responsibility for monitoring their progress and completing their induction programmes
    1084. provide support, supervision and feedback to enable employees to perform their roles to your organisation's requirements
    1085. provide work opportunities that challenge employees to make effective use of their knowledge, skills and competences to develop their potential
    1086. review employees' performance and development systematically and provide constructive feedback
    1087. recognise employees' performance and their achievements in line with your organisation's policy
    1088. support employees to access the career and professional development opportunities within your organisation
    1089. provide opportunities for employees to discuss issues about their work or development with you
    1090. identify when employees are dissatisfied and agree solutions that meet the individual and organisational needs
    1091. identify when employees' values, motivations and aspirations are incompatible with your organisation's vision, objectives and values and seek alternative solutions with the employees concerned
    1092. meet with employees planning to leave your organisation and resolve any issues or misunderstandings
    1093. evaluate the recruitment, induction and retention process to identify any areas for improvements
    1094. follow the legal, organisational, codes of practice and policies relevant to recruiting, inducting and retaining staff
    1095. seek support from colleagues or procurement or legal specialists on any aspects of tendering about which you are unsure
    1096. produce a specification which describes the products and services required, including information on quality, time and cost constraints
    1097. invite a number and range of suitably qualified prospective suppliers to tender, proportionate to the value of the contract and the diversity of suppliers available
    1098. provide full information about the tendering process
    1099. confirm deadlines for receipt of tenders
    1100. outline contract details
    1101. specify how pre-tender queries will be dealt with
    1102. respond to pre-tender queries so that all prospective suppliers have the same information available to them
    1103. establish criteria to allow tenders to be evaluated fairly so that the supplier that provides the optimal mix of quality, cost, timeliness and reliability can be selected
    1104. receive, record and open tenders in line with your organisation's procedures
    1105. evaluate tenders, by yourself or with others as required, applying your criteria
    1106. seek clarification from prospective suppliers where necessary
    1107. offer a contract to supply the products and services to the supplier whose tender was evaluated most highly
    1108. inform unsuccessful prospective suppliers of the outcome of the evaluation and provide them with feedback where appropriate
    1109. resolve any post-tender queries with unsuccessful suppliers
    1110. follow the legal, organisational, codes of practice and policies relevant to selecting suppliers through a tendering process
    1111. contact customers identified as sales leads, accessing those who can make buying decisions
    1112. identify customer requirements through questioning and checking for understanding
    1113. summarise customer motivations, buying needs and interests
    1114. identify the key features and benefits of your relevant products and services, matching these to the needs identified
    1115. assess which products and services are suitable for customer needs
    1116. evaluate potential trade-offs which may be beneficial both to the customer and to your organisation
    1117. provide accurate information about products, services and prices
    1118. make proposals to match the customer's requirements
    1119. explore any queries or objections raised by the customer and identify any reasons holding the customer back from agreeing the sale
    1120. identify and prioritise any customer concerns
    1121. provide evidence of the strengths of your organisation and its products and services to address any concerns the customer may have
    1122. check that the customer agrees how any concerns can be overcome
    1123. interpret verbal and non-verbal buying signals given by the customer and act upon them to progress towards closing the sale
    1124. close the sale by gaining the commitment of the customer
    1125. agree future contact arrangements, including post-sales calls to confirm customer satisfaction where relevant
    1126. record all required details in line with organisation processes and procedures
    1127. follow the legal, organisational, codes of practice and policies relevant to selling products and services
    1128. promote the benefits of learning to employees in your area of responsibility
    1129. encourage employees to seek feedback on their performance from colleagues who can provide objective, specific and valid feedback
    1130. give employees objective, specific and valid feedback on their work performance, discussing and agreeing how they can improve
    1131. agree the knowledge, skills and competence required to meet the demands of their current and potential future work roles with employees
    1132. provide opportunities and tools for employees to make an accurate assessment of their current levels of knowledge, skills and competence and of their potential
    1133. evaluate any additional, or higher levels of, knowledge, skills and competence employees need for their current work roles, potential future work roles and their personal aspirations
    1134. engage employees in identifying and obtaining information on the learning activities available to address identified learning needs
    1135. agree personal development plans which include learning activities to be undertaken, the learning objectives to be achieved, the required resources and timescales
    1136. identify and evaluate any learning difficulties or specific needs employees may have
    1137. provide opportunities and tools for employees to identify the types of learning they find most effective
    1138. provide learning and development activities that match their learning preferences
    1139. identify the range of learning methods, platforms and technologies to suit individual needs or preferences
    1140. encourage employees to focus on their prioritised learning needs when selecting learning activities and planning their development
    1141. arrange advice and support from learning and development specialists, when required
    1142. support employees in undertaking learning activities, making required resources available
    1143. remove any obstacles to learning, if required
    1144. provide opportunities for employees to apply their developing competences in the workplace
    1145. identify and make use of unplanned learning opportunities
    1146. discuss progress towards the achievement of learning objectives
    1147. discuss readiness to take on new roles and responsibilities with employees
    1148. agree the support and supervision employees will require to take on new roles and responsibilities
    1149. appoint employees to roles and responsibilities that are compatible with their competences and potential
    1150. provide employees with the support and supervision they require
    1151. provide specific feedback to enable employees to improve their performance
    1152. discuss and agree revisions to personal development plans based on performance, learning activities undertaken and any wider changes
    1153. encourage people to take responsibility for their own learning and development, including practising and reflecting on what they have learned
    1154. evaluate learning and development activities to identify improvements for future support
    1155. follow the legal, organisational, codes of practice and policies relevant to supporting employees' learning and development
    1156. identify colleagues who may be affected by decisions and their interests
    1157. engage colleagues who can contribute to decision-making processes or will be affected by the decisions
    1158. establish the objectives of the decisions to be taken and what you are trying to achieve
    1159. check that all parties involved agree with the objectives
    1160. identify the information you need to take decisions and where this can be sourced
    1161. obtain information to enable you to take decisions
    1162. verify the accuracy and reliability of the information obtained
    1163. resolve issues with inadequate, unreliable, contradictory or ambiguous information
    1164. analyse the information to identify facts, patterns and trends that may impact on your decisions
    1165. identify and evaluate the range of options open to you
    1166. draw conclusions supported by reasoned arguments and evidence, clearly stating any assumptions you have made and risks that may be involved
    1167. take decisions in line with your objectives, within the scope of your authority
    1168. make decisions that are consistent with your organisation's values, policies, guidelines, and timelines
    1169. obtain help and advice if you do not have adequate information
    1170. analyse the data to inform the decision making
    1171. refer decisions that are outside your area of responsibility or scope of authority
    1172. discuss your decisions with key stakeholders if they are likely to conflict with current values, policies, guidelines and timelines
    1173. communicate your decisions and rationale to colleagues who are affected
    1174. follow the legal, organisational, codes of practice and policies relevant to using information for decision making
    knowledge
    1. General knowledge and understanding
    • how to engage colleagues and stakeholders in obtaining contracts to supply products and services
    • the communication skills including active listening, asking different types of questions, clarifying points, and restating or rephrasing statements to check mutual understanding
    • how to conduct research to identify sales opportunities
    • how to prepare tenders which emphasise your organisation's capacity and capability and the unique features and benefits of your products and services
    • how to calculate the cost of supplying products and services and prepare competitive financial quotations
    • how to present tenders clearly and convincingly, anticipating customers' queries or objections, and how to do so
    • the importance of identifying trade-offs, whereby particular aspects of your offer might be enhanced whilst others of lesser importance might be reduced, and how to do so
    • the principles and methods of negotiation and how to reach agreements that are a 'win-win', to meet both the customer's and your organisation's requirements
    • what agreements to supply products and services should cover and how to draw these up
    • the importance of seeking feedback from customers to improve future tenders
    • the importance of reviewing the tendering process and identifying the lessons to be learned
    2. Industry and sector specific knowledge and understanding
    • the industry and sector requirements, guidelines and codes of practice for procurement
    • the legal, organisational, codes of practice and policies relevant to bidding for contracts
    3. Context specific knowledge and understanding
    • your organisation's financial objectives, stakeholders, tendering requirements, contractual requirements, products and services and their features and potential benefits to customers
    • your organisation's existing and potential customers, their needs and motivations
    • your organisation's capacity and capability to supply products and services
    • other organisations that your organisation can collaborate with on tenders, including existing collaborators and potential new ones
    4. General knowledge and understanding
    • the importance of confirming and clarifying the work required of teams with your manager and how to do this
    • how to identify the scope of knowledge, skills and competence required to achieve the purpose of teams
    • the importance of selecting team members with the required knowledge, skills, competence and different personalities so they can play complementary roles within teams, and how to do so
    • the succession and knowledge and skills transfer planning
    • the importance of agreeing with team members the behaviours that are likely to help achievement of team purpose and those that are likely to hinder progress and should be avoided
    • how to help team members to understand their unique contribution to team purpose
    • the contributions expected of team members and how these compliment and support each other
    • the importance of providing opportunities for team members to get to know each other's strengths and weaknesses to build mutual respect and trust
    • the importance of encouraging open communication between team members, and how this supports collaboration
    • how to provide feedback to team members to enhance the performance of fellow team members and the team as a whole
    • the importance of allowing time for teams to develop through its stages of growth, and how to do so
    • the importance of celebrating team and individual successes together and commiserating together when things go wrong
    • the different ways of communicating with members of teams and refocusing the energy on achieving its purpose
    • how to plan the work of teams, including how to identify any priorities or critical activities and the available resources
    • why it is important to allocate work across teams and how to do so
    • why it is important to brief team members on the work they have been allocated and the standard or level of expected performance and how to do so
    • the ways of encouraging team members to ask questions, seek clarification and make suggestions in relation to the work which they have been allocated
    • the concerns team members may have about their work and how to address these concerns
    5. Industry and sector specific knowledge and understanding
    • the industry and sector legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    • the industry and sector requirements for the development or maintenance of knowledge, skills and competence.
    6. Context specific knowledge and understanding
    • the purpose and objectives of your teams, the plans for undertaking the required work and the resources required
    • the required mix of expertise, knowledge and skills to achieve teams' purpose
    • the work required of your teams and your organisation's standards or levels of expected performance
    • the backgrounds and experience of team members, their knowledge, skills, competence and workloads
    • the opportunities for team members' development and your organisation's policy and procedures for personal and professional development
    • the reporting lines in your organisation and the limits of your authority
    7. General knowledge and understanding
    • how to engage people within your organisation and other stakeholders in auditing compliance with your organisation's quality systems
    • the quality and risk management principles, methods, tools, techniques that can be used and current developments in best practice
    • how to prioritise areas and processes at greatest risk of non-compliance
    • how to develop a quality audit programme
    • the competences that quality auditors require
    • how to calculate the resources required to deliver a quality audit programme
    • how to monitor progress against plans and identify significant variances
    • how to provide feedback to auditees in ways which enhance their confidence and commitment to quality
    • how to carry out quality audits and the importance of doing so according to an agreed audit plan and schedule
    • the different ways of carrying out quality audits to enhance auditees' confidence in the quality system and their commitment to meeting and maintaining quality standards
    • the importance of giving auditees the required period of notice of your intention to audit
    • the importance of preparing carefully for the audits, and how to do so
    • how to carry out an investigation in sufficient detail to reveal any non-conformances
    • how to decide corrective actions to remedy each non-conformance, the date by which the actions should be carried out, and the importance of agreeing this with the auditees
    • how to identify and analyse inherent problems with processes and quality procedures and why it is important to report your finding and recommendations with an appropriate degree of urgency
    • the importance of checking with auditees that corrective actions have been carried out by agreed dates, and how to do so
    • how to keep complete records of quality audits and the importance of making your audit reports available to authorised people
    • how to identify the non-conformances that present serious or immediate risks to employees or to the organisation and the importance of promptly bringing this to the attention of your manager or quality specialists
    • how to monitor work to ensure it consistently meets quality standards and complies with procedures
    • the importance of ensuring that records and documentation are complete and up to date and how to make these readily accessible to auditors
    • how to identify areas where business processes, quality systems or procedures could be improved
    8. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for quality management and auditing
    • the legal, organisational, codes of practice and policies relevant to managing and carrying out quality audits
    9. Context specific knowledge and understanding
    • your organisation's strategy, stakeholders, policies and procedures
    • the people in your organisation with responsibility for quality and the quality systems used
    • the culture and quality management systems in place in the organisation in which the audit is being carried out
    • the customers of the audit and their needs
    • the responsibilities of the auditees and the quality procedures that apply to their work
    • the sources of advice, guidance and support from your manager or quality specialists
    • the authorised personnel who should receive your audit reports
    • the quality standards and procedures that apply to your area of responsibility
    • the records and documentation required for your area of responsibility
    • the corrective actions and recommendations agreed in previous audits
    10. General knowledge and understanding
    • the differences between coaching or mentoring and the features and benefits of each approach
    • the range of coaching or mentoring models, tools and techniques available, and how to select and apply these
    • the skills effective coaches and mentors require, and how to apply these skills
    • how to establish a formal and informal coaching contract with employees and what the contract should cover, including ethical considerations
    • the importance in giving employees opportunities to discuss problems affecting their performance
    • the importance of identifying performance issues and bringing these to the attention of the employees concerned
    • the importance of discussing performance with employees
    • the different communication approaches that can be used to raise and discuss individual performance with employees
    • the coaching or mentoring communication techniques used to help employees identify the skills they need to develop and the behaviours they need to change
    • the types of obstacles that could hinder employees' progress and how to remove them
    • how to help employees prepare a plan to develop their skills and adapt their behaviours
    • how to help employees try out new skills and behaviours in safe environments
    • the importance of helping employees identify and seize opportunities to apply their newly developed skills and behaviours in their work
    • how to help employees assess and manage risks associated with new skills and behaviours
    • the importance of monitoring employees' progress in developing new skills and behaviours and how to do this
    • how to give employees specific feedback designed to improve their skills, reinforce effective behaviours and enhance their motivation
    • how to establish a mentoring contract with employees and what the contract should cover
    • how to facilitate employees' access to the information, people and resources they require
    • the importance of employees reflecting on their progress and how to help them do this
    • the importance of recognising when employees have achieved their development objectives
    • how to empower employees to take responsibility for their own development
    11. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to coaching or mentoring employees
    12. Context specific knowledge and understanding
    • the employees in your area of work, their roles, responsibilities, competences and potential
    • your organisation's objectives and culture for embedding coaching or mentoring practices through leadership and management
    • the types of coaching or mentoring contracts that your organisation requires
    • the documents and records that are used to support coaching or mentoring and how these are stored
    • the sources of information, resources and advice in your organisation that can support employees and you as a coach and mentor
    13. General knowledge and understanding
    • how to engage colleagues and other stakeholders in delivering products and services to customers
    • the difference between customer service and customer satisfaction
    • the factors that make customers satisfied and continue to buy from you
    • the importance of achieving customer satisfaction in a competitive environment or an environment where high levels of service are expected
    • the best practice in customer service outside your own sector
    • the types of customer survey available and effective ways of collecting feedback
    • the techniques for motivating staff to deliver excellent service to customers
    • how information and communications technology can support customer service and help measure customer satisfaction
    • how to design and manage processes and systems focused on customers' needs
    14. Industry and sector specific knowledge and understanding
    • the current and emerging trends that are likely to affect your products and services
    • the developments in technology and how these will affect your work with customers
    • the legal, organisational, codes of practice and policies relevant to delivering products and services to customers
    15. Context specific knowledge and understanding
    • your organisation's vision, objectives, plans, values, stakeholders, products and services, and customers
    • the strengths and weaknesses of your products and services in terms of customer satisfaction
    • the customer satisfaction survey, feedback and measuring methods that are suitable for your organisation and why
    • the activities and services of your competitors or similar organisations and how this may affect your products, services and processes
    • the organisations that your customers compare your organisation against
    16. how to engage colleagues, team members and stakeholders in developing business continuity plans and arrangements the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out how to confirm the aim, scope and objectives of business continuity plans and arrangements the importance of involving stakeholders in the business continuity planning process and recognising their requirements and expectations the potential impact of disruption or emergencies on the organisation how to analyse the impact of disruptions or emergencies on the business the local arrangements for managing emergencies how to develop a framework including the procedures for determining when the business continuity plan must be invoked, the roles and responsibilities of key people in the organisation, prioritisation of organisational processes or services the procedures for activating response arrangements, provision of resources (e.g. people, premises, technology, equipment) how to provide resilient information and communications systems how to identify aspects of business continuity planning which can be addressed by training how to plan for provision of resources in the event of a business disruption or emergency the information needs following a business disruption or emergency how to identify critical and non-critical functions of the organisation the organisation's structure, governance and business processes the organisation's priorities for processes or service delivery the methods of raising awareness of business continuity plans and arrangements the importance of obtaining ownership of plans and arrangements at the appropriate level the importance of developing a business continuity management culture within an organisation how and why business continuity plans must be systematically reviewed
    17. General knowledge and understanding
    • the principles of effective customer service, the factors that make customers satisfied
    • how to measure the level of customer service being provided and why it is important
    • the benefits of forming collaborations with other organisations to maintain and improve customer service
    • the best practice in customer service outside your own sector
    • the techniques for developing employee skills, behaviours and attitudes, and how to motivate them to deliver excellent service to customers
    • how to design and manage processes and systems focused on customers' needs
    18. Industry and sector specific knowledge and understanding
    • the current and emerging trends that are likely to affect your products and services
    • the developments in technology that support customer service
    • the legal, organisational, codes of practice and policies relevant to developing a customer-focused organisation
    19. Context specific knowledge and understanding
    • your organisation's products and services, vision, objectives and associated plans
    • your organisation's customers and their needs
    • the strengths and weaknesses of your organisation in terms of satisfying customers
    • how a change in your market structure, products or services will affect your customers
    • the activities and services of your competitors or similar organisations, and how this may affect your abilities to be customer-focused
    20. General knowledge and understanding
    • how to engage employees within your organisation and stakeholders in developing and implementing marketing plans
    • how to identify, develop and prioritise marketing objectives for your area of responsibility that are consistent with your organisation's overall business plan
    • the importance of obtaining advice and support from marketing specialists and those providing services, as required
    • how to engage colleagues within your organisation and other stakeholders in developing understanding of your markets and customers
    • where you can get information about your customers and the market and the advantages and disadvantages of different sources
    • how you can get information on competitors or similar organisations
    • how to assess sources of information about your customers and the market to see how suitable they are to use
    • the sources of professional market research expertise
    • the methods of gaining customer feedback, and the costs and benefits associated with them
    • how to analyse, measure and assess data and turn it into information that is suitable for business purposes
    • how information software products can help you collect and analyse information
    • the principle that customers buy products and services for the benefits they give them
    • the principle of trying to secure competitive advantage so that more customers will prefer the products and services of your organisation
    • how to identify and target markets by developing appropriate strategies for realising marketing objectives
    • how to develop marketing plans and budgets for the achievement of the strategies, setting out clear actions, accountabilities and milestones and the importance of agreeing these
    • how to identify and access the resources and capabilities required for your plans
    • the importance of communicating plans to employees and ensure understanding and commitment, and how to do so effectively
    • the importance of ensuring the commitment of senior management and other stakeholders to your marketing plans, and how to do so effectively
    • how to identify and provide employees with the training, support and supervision they need to carry out their marketing responsibilities
    • how to monitor and report on the implementation and performance of plans against milestones and budgets
    • the importance of taking action to address any significant variances in performance against the plan, and how to do so effectively
    • the importance of identifying ways in which future marketing planning can be improved
    • how to produce and implement measures and methods for evaluating the development and implementation of marketing plans
    21. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for developing and implementing marketing plans
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to develop and implement marketing plans
    22. Context specific knowledge and understanding
    • your organisations' overall business plan relevant to your area of responsibility
    • the sources of advice and support from marketing specialists and marketing service providers
    • your organisation's products and services, their features and potential benefits
    • your organisation's actual and potential customer base
    • the competitors for your products and services
    • the available organisational resources and capabilities to support your plans
    23. General knowledge and understanding
    • the types of professional connections and their features
    • the benefits of connecting with stakeholders and organisations
    • the principles and methods of communication and how to apply them to engaging with professional connections
    • the different communication styles and how to identify individual preferences
    • the methods for developing mutually beneficial relationships with other professionals, stakeholders and organisations
    • how to respond to differences of opinion and deliver your position and views
    • the range of digital technologies for engagement, communication and maintaining your professional connections
    • when and how to use of the information and resources gained through professional networks
    • the principles of confidentiality and the legal and organisational policies
    • how to develop approaches for exchanging information between individuals and organisations
    24. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for the development and maintenance of knowledge, skills and competence
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    25. Context specific knowledge and understanding
    • your own values, motivations and emotions, and the effect of these on your own actions
    • your own interests and how these may conflict with the interests of other professionals, stakeholders and organisations
    • your own objectives in developing your professional connections
    • your current and future needs for information and resources
    • the relevant professionals, stakeholders and organisations that can support your work, and vice versa
    • the information and resources that relevant professionals and stakeholders may need from you and your organisation
    • the relevant professionals, stakeholders and organisations in your current professional connections
    26. General knowledge and understanding
    • the importance of identifying and evaluating potential departments and organisations to collaborate with
    • the importance of basing your decision to collaborate on your evaluation of potential benefits, the compatibility of the departments, organisations and your ability to mitigate any risks involved, and how to do so
    • how to identify the potential costs (money, time and resources) of working together
    • how to identify and agree the benefits and costs of working together
    • how to identify the aims, values and working practices of other organisations and assess how compatible these are with your own organisation
    • how to develop service level agreements with other departments and what they should cover
    • how to assess and manage the risks involved in collaborative working
    • how to develop communication protocols with other departments and organisations
    • the importance of meeting your commitments and keeping employees informed if you are unable to do so
    • how to provide support to help collaborators meet their commitments
    • the importance of identifying and agreeing the actions each collaborator will take including when, and how to do so
    • the ways to plan how and when you will review collaborations and their effectiveness, and how to do so
    • the importance of reporting and receiving reports from collaborating organisations according to arrangements agreed, and how to do so
    • how to provide feedback to collaborating organisations in ways that help them to perform effectively and reinforce their commitment and enthusiasm for collaboration
    • how to process information supplied by collaborating departments and organisations in accordance with agreements and data protection legislation
    27. Industry and sector specific knowledge and understanding
    • the industry and sector requirements and legislation for collaboration with other organisations to achieve common or complementary objectives
    • the legal, organisational, codes of practice and policies relevant to collaborative working
    28. Context specific knowledge and understanding
    • your organisation's structure, vision and strategic objectives, values and working practices
    • the nature of the relationship between departments, other organisations and your area of responsibility
    • the opportunities for collaboration with departments and other organisations
    • the range of digital technologies, platforms and tools for collaboration
    • the individual departments and other organisations that you need to collaborate, and their roles, responsibilities, competence and potential
    29. General knowledge and understanding
    • the importance to recognising and respecting the roles, responsibilities, interests and concerns of colleagues and stakeholders
    • the relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
    • the importance of creating a climate of trust and mutual respect where you have no authority, or shared authority, over those you are working with
    • the importance of understanding difficult situations and issues from colleagues' perspectives and providing support, where necessary, to move things forward
    • how to identify and meet the information needs of colleagues and stakeholders
    • the information it is appropriate to provide to colleagues and stakeholders and the factors that need to be taken into consideration
    • how to consult with colleagues and stakeholders in relation to key decisions and activities
    • the importance of taking account, and being seen to take account, of the views of colleagues and stakeholders, particularly in relation to their priorities, expectations and attitudes to potential risks
    • why communication with colleagues and stakeholders on fulfilment of agreements or any problems affecting or preventing fulfilment is important
    • how to identify conflicts of interest with colleagues and stakeholders and the techniques that can be used to manage or remove them
    • how to identify disagreements with colleagues and stakeholders and the techniques for resolving them
    • the damage that conflicts of interest and disagreements with colleagues and stakeholders can cause to individuals and organisations
    • how to monitor and review the effectiveness of working relationships with colleagues and stakeholders
    • how to get and make effective use of feedback from colleagues and stakeholders
    • how to provide colleagues and stakeholders with feedback designed to improve their performance
    • the different types of stakeholder and key principles which underpin the 'stakeholder' concept
    • how to identify your organisation's stakeholders, including background information, the nature of their interest in your organisation and their expectations
    • how to recognise and take account of political issues when dealing with stakeholders
    • the importance of monitoring wider developments in relation to stakeholders to manage their expectations
    30. Industry and sector specific knowledge and understanding
    • the standards of behaviour and performance in your industry and sector
    • the legal, organisational, codes of practice and policies relevant to developing and sustaining productive working relationships with colleagues and stakeholders
    31. Context specific knowledge and understanding
    • the existing agreements with colleagues and stakeholders and their identified information needs
    • the mechanisms for consulting and communicating with colleagues and stakeholders on key decisions and activities
    • the power, influence and politics within your organisation and culture
    • the standards of behaviour and performance that are expected in your organisation
    • the mechanisms in place for monitoring and reviewing the effectiveness of working relationships with colleagues and stakeholders
    • the key stakeholders, their background and interests in the activities and performance of your organisation
    32. General knowledge and understanding
    • the importance of knowledge management principles, the techniques used and good practice
    • the support and guidance employees may need to use knowledge management systems and tools
    • how to identify the work practices or behaviours that help or hinder effective knowledge management
    • how to encourage employees to share knowledge and use knowledge management standards, systems, tools and processes
    • how to ensure that knowledge developed through individual and group work activities is effectively captured and made available to those who may benefit from it
    • how to evaluate risks and manage significant risks involved in knowledge management
    • the importance of protecting intellectual property from unauthorised use, and how to do so
    • how to identify employees' needs for information and knowledge and their motivations for acquiring it
    • the importance of communicating information and knowledge only to those who have a right to it
    • how to establish employees' preferred communication media, languages, styles, timing and pace
    • the importance of checking the currency, accuracy and completeness of the information and knowledge you are communicating, and how to do so
    • how to take action to minimise any interference or disruption to your communication
    • the importance of structuring your communication in ways that facilitate employees' reception and understanding, and how to do so
    • the techniques that gain and maintain employees' attention and interest, help them retain information and knowledge, and how to use a variety of techniques
    • the importance of using verbal and non-verbal feedback to help you fine-tune your communication, and how to do so
    • the importance of communicating the information and knowledge, i.e. whether it is based on researched evidence, accepted facts or it is personal opinion
    • the importance of explaining jargon, technical terms or abbreviations
    • the importance of confirming that employees have received and understood the information and knowledge you have communicated, and how to do so
    33. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for knowledge management and communicating information
    • the legal, organisational, codes of practice and policies relevant to developing knowledge and communicating information
    34. Context specific knowledge and understanding
    • how knowledge is created, developed, shared and used in your area of responsibility
    • how knowledge is exchanged with other departments or organisations
    • the networks, communities and other sources of knowledge relevant to your area of responsibility
    • your organisation's standards and processes to support knowledge management and the systems and tools available
    • the needs, motivations and preferences of the employees you are communicating with, and who has a right to the information and knowledge
    • the jargon, technical terms and abbreviations commonly used in the context in which you are working
    35. General knowledge and understanding
    • how to engage employees and stakeholders in operational planning
    • the principles and methods of short to medium-term planning and how to develop and assign objectives which are Specific, Measurable, Achievable, Realistic and Time–bound (SMART)
    • how to analyse and manage risks by contingency planning
    • how to identify resource requirements and evaluate their availability and sustainability
    • the relevant national and international standards in risk management
    • the different types of risks and the factors which drive different types of risks
    • the key stages in the risk management process, including developing a written risk management policy and what it should cover, risk management tools, techniques and indicators
    • how to communicate the written risk management policy to colleagues and other relevant stakeholders
    • what risk criteria might cover, including the importance of seeking and taking account of the views of colleagues and stakeholders
    • the ways of identifying and clearly describing potential risks in relation to current and planned activities, the nature of the risks, the probability of occurrence and consequences
    • the types of decisions and actions that might be taken in relation to identified risks
    • why it is important and how to collect and evaluate information on how identified risks have been or are being dealt with, including contingency plans
    • the ways of developing an organisational culture in which colleagues are risk aware but are prepared to take acceptable risks in undertaking activities
    36. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    • the current and potential competitors and collaborators in the sector, and their strategies and plans
    • the typical risks encountered in the sectors in which your organisation operates
    37. Context specific knowledge and understanding
    • your organisation's operating environment, actual and potential customer base, opportunities and current and planned organisational activities
    • the overall vision and values of your organisation and the objectives you are responsible for achieving
    • the processes for engaging with employees within your organisation to determine their needs and expectations
    • your organisation's culture in relation to risks criteria
    • the key stakeholders with an interest in risk management in your organisation
    • the written risk management policy and the risks criteria
    • the current risk profile of your organisation, prioritised risks and the decisions and actions
    • the identified potential risks, including any contingency plans in place
    • the resources available across the organisation to support risk management
    • the sources of specialist support on risk management
    • the systems in place for monitoring and reviewing the effectiveness of the risk management processes in your organisation
    38. General knowledge and understanding
    • how to evaluate the current requirements of a work role and how these requirements may evolve in the future
    • how to monitor changes, trends and developments in your professional sector
    • how to identify learning and development needs
    • how to address any identified gaps between the requirements of your work role and your current knowledge, understanding and skills
    • the key components of a personal development plan
    • the importance of taking account of your career and personal goals when planning your professional development
    • the different learning methods available and how to identify the methods of learning
    • the types of development activities that can be undertaken to address identified gaps in your knowledge, skills and competence
    • how to evaluate the extent to which development activities have contributed to your performance
    • how to update development plans in the light of your performance, any development activities and any wider changes
    • how to identify sources of feedback on your performance
    39. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for development or maintenance of your knowledge, skills and competence
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    40. Context specific knowledge and understanding
    • your responsibilities for developing knowledge, skills and competence
    • the development opportunities and learning resources in your organisation
    • your continuing professional development (CPD) records and why these need to be kept up-to-date
    • your organisation's policies and procedures for personal development
    41. General knowledge and understanding
    • how to engage colleagues and team members in your organisation and other key stakeholders in developing your organisation's values and culture
    • the concept of culture as applied to organisations
    • the importance of values in underpinning individual and organisational performance
    • the internal and external factors that influence organisational culture, including national cultures
    • the different types of organisational culture, their features and benefits
    • the relationship between organisational culture, strategy and performance
    • the principles and methods of managing culture change within organisations
    42. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    • the types of organisational culture in your sector and their strengths and limitations
    43. Context specific knowledge and understanding
    • the cultures of your workforce and the implications of these for organisational culture
    • your organisation's vision, strategies and current organisational culture
    • the organisational values, assumptions and behaviours that are consistent and inconsistent with your vision and strategy
    • the methods for communicating values, and supporting the way they are applied in your organisation
    • the ways of dealing with messages and behaviour that conflict with agreed values and assumptions
    44. General knowledge and understanding
    • how to engage colleagues and stakeholders in developing an organisation's vision, strategies and business plans
    • how to formulate an appropriate and effective vision for an organisation
    • the principles and methods of communication, and how to apply them
    • the level of strategic direction colleagues and team members require, and how to provide this direction in ways that promote energy and creativity
    • the importance of long and medium-term planning to the success of an organisation
    • the principles of strategic management and business planning, including what strategic business plans should cover
    • the importance of creativity and innovation in strategic management
    • how to identify and manage potential risks in relation to the achievement of objectives
    • how to develop strategic objectives which are SMART (Specific, Measurable, Achievable, Realistic, and Time-bound)
    • how to delegate responsibility and allocate resources to support a strategic plan
    • how to identify sustainable resources and ensure their effective use to support a strategic plan
    • how to develop measures and methods for monitoring and evaluating performance against the strategic business plan
    45. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    • the trends and developments in your sector locally, nationally and internationally
    46. Context specific knowledge and understanding
    • the key colleagues and team members at your organisation, their roles, responsibilities, expectations, needs, competences and potential
    • your organisation's operating environment, stakeholders and their interests and expectations
    • your organisation's values, purpose and longer-term goals
    • your organisation's actual and potential customer base and their needs and expectations
    • your actual and potential competitors and collaborators, and their strategies and plans
    • the opportunities in your organisation's operating environment at local, national and international levels and your organisation's ability to respond
    • the processes for engaging with employees and their representatives within your organisation
    • the organisational sources of information that can aid monitoring and evaluation
    47. General knowledge and understanding
    • the importance of having an ethical and value-based approach to governance and how to put this into practice
    • the legal requirements governing the running of organisations
    • the current and emerging social attitudes to management and leadership practice and the importance of being sensitive to these
    • the ways in which other organisations deal with current and emerging social concerns and expectations
    • how to identify potential risks and hazards related to legal, regulatory, ethical and social requirements
    • the ways that ethical concerns can be identified and raised
    48. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out (national and international)
    • the current and emerging social concerns and expectations within your sector
    49. Context specific knowledge and understanding
    • the organisation's culture and values and the effect these have on corporate governance
    • the organisational policies and procedures that support colleagues to meet the requirements specified
    • the support available to enable colleagues to report concerns about not meeting requirements
    • the processes for maintaining policies and procedures and the colleagues involved
    • the importance of making sure that policies and procedures continue to be effective
    • the different ways that colleagues or team members may not meet the requirements and the risks of these happening
    • the organisational procedures for dealing with colleagues who do not meet the requirements, and how these are reported
    50. General knowledge and understanding
    • how to engage colleagues and other stakeholders in evaluating your organisation's operating environment
    • the sources of information on customers and competitors and how to use them
    • how to measure and review your organisational performance
    • how to analyse organisational culture and the impact this has on performance
    • how to carry out benchmarking to identify good practice in relation to an organisation's performance and practices
    • how to undertake a strengths, weaknesses, opportunities and threats (SWOT) analysis
    • how to undertake an analysis of the political, economic, social, technological, legal and environmental (PESTLE) factors in the external environment
    • how to analyse stakeholder interests
    • how to build future scenarios and assess their implications
    51. Industry and sector specific knowledge and understanding
    • the sources of information on trends and developments in your sector, including those at a global level and how to access these
    • the current and emerging trends and developments in your sector internationally, nationally and locally
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    52. Context specific knowledge and understanding
    • your organisation's structure and culture
    • your organisation's performance and the factors that influence this
    • the factors in the international, national and local market in which your organisation operates
    • your organisation's existing and potential customer base on the market
    • the needs and expectations of your existing and potential customers and other stakeholders
    • your organisation's actual and potential competitors, including their activities and relative performance levels
    • your organisation's actual and potential partners, including their activities and relative performance levels
    53. General knowledge and understanding
    • the importance of informing employees about the standards of conduct and performance expected, and the current procedure for raising grievances
    • how to carry out investigations to establish facts relating to any misconduct or unsatisfactory performance, and grievances
    • the informal approaches to dealing with cases of minor misconduct or unsatisfactory performance, and concerns, problems or complaints raised with you, and when this type of approach is likely to resolve the situation effectively
    • the differences between misconduct, gross misconduct and unsatisfactory performance, and how each should be handled
    • the importance of following your organisation's formal disciplinary and grievance procedures in serious cases of misconduct or unsatisfactory performance, and grievances
    • the importance of recognising the role of employee representatives such as trade unions and ensuring they are included in the process
    • how to conduct a formal meeting with an employee to discuss their grievance, misconduct or unsatisfactory performance
    • how to gather feedback about disciplinary and grievance procedures to evaluate them and make recommendations for improvements
    54. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    • the industry and sector requirements for supporting employees to improve their performance
    55. Context specific knowledge and understanding
    • your organisation's standards of conduct and performance expected of employees and the procedures for dealing with misconduct or unsatisfactory performance
    • your organisation's procedure for dealing with grievances
    • your knowledge, skills and competence and the sources of advice, guidance and support available from colleagues, human resources or legal specialists
    • your organisation's requirements for keeping records throughout disciplinary and grievance processes and how store these in line with legislation and procedure
    56. General knowledge and understanding
    • how to engage employees and stakeholders in identifying and evaluating opportunities for innovation and improvement
    • how organisational culture impacts on innovation
    • the principles of monitoring and the methods, tools and techniques that can be used
    • the principles of benchmarking, and the methods, tools and techniques that support this
    • the range of change management methodologies, tools and techniques available
    • how to develop and gain consensus on criteria for evaluating potential innovations and improvements
    • how to gather and validate information to evaluate potential innovations and improvements against criteria
    • innovation principles, methods, tools and techniques and how to protect the intellectual property rights
    • how to evaluate potential innovations and improvements and present finding to stakeholders
    57. Industry and sector specific knowledge and understanding
    • the current and emerging trends and developments in your sector
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    58. Context specific knowledge and understanding
    • the colleagues and team members within your area of work, their roles, responsibilities, competences and potential
    • the political, economic, social, technological, legal and environmental factors that affect your organisation
    • the external experts and other organisations with which you may collaborate to generate and develop ideas
    • your organisation's operating environment, business processes, markets, products and services
    • your organisation's stakeholders, their interests and expectations
    • the change management approaches used in your organisation
    59. General knowledge and understanding
    • how to engage stakeholders in identifying and justifying requirements for financial resources
    • the financial resource planning principles and methods available and how to apply them
    • how to identify and select optimal methods for achieving objectives
    • how to calculate fixed and variable costs of activities
    • the importance of cost-benefit analysis techniques and how to use them
    • the different decision-making techniques available and how to select and apply them
    • what a business case should cover and how to develop convincing arguments for what you are proposing
    • how to present and argue a business case
    • the importance of identifying assumptions made
    • how to identify and manage risks
    • the different negotiation techniques that can be used and how to apply them
    • the importance of developing alternative solutions as fallback positions
    • the importance of obtaining feedback on your presentation of the business case and how to use this feedback to improve future proposals
    60. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role when identifying and justify requirements for financial resources
    61. Context specific knowledge and understanding
    • your organisation's stakeholders and their interests and strategic objectives
    • the objectives you are responsible for achieving
    • the roles and employees with budgetary responsibility in your organisation
    62. General knowledge and understanding
    • how to engage employees and stakeholders in implementing change
    • the main models and methods for managing change effectively, and their strengths and weaknesses
    • the theories of teams, including team-building techniques and how to apply them
    • the types of support and training the colleagues may need to implement and respond to changes
    • how to assess the risks and benefits associated with strategies and plans
    • how to make critical decisions during change implementation
    • the obstacles to change, and the techniques that remove them
    • the different stakeholder expectations and how they influence the process
    • the principles and methods of effective communication and how to apply them
    • how to analyse change processes to identify the causes of success or failure and unanticipated benefits or disadvantages
    • the range of digital technologies required for implementation of change
    • the tools and techniques for evaluation and management of impact of change
    • how to identify lessons to be learned and applied to future change processes
    • how to calculate net value of changes
    • how to formulate and present recommendations
    63. Industry and sector specific knowledge and understanding
    • your organisation's current position in its sector and operating environment, compared with its main competitors, relevant to change programmes
    • the range of information sources that are relevant to the sector in which your organisation operates
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    64. Context specific knowledge and understanding
    • the individuals within your area of work, their roles, responsibilities, competences and potential
    • your organisation's culture, the vision for the future, the reasons for change, the risks and expected benefits
    • your organisation's change plans that have been agreed, how to access them, and the business-critical activities and interdependencies that you are responsible for
    • the factors that need to be changed, and the associated priorities and reasons
    • the importance of being agile in the events of risks or crisis
    • your organisation's communication channels, both formal and informal
    • the change management frameworks and methods used in your organisation
    • your organisation's stakeholders, their interests and expectations
    65. General knowledge and understanding
    • the principles and methods of strategic, operational management and business planning
    • how to consult with colleagues and other stakeholders
    • the importance of communicating business plans to employees and how to check their understanding of what is required
    • the principles and methods of delegation
    • how to hold employees to account for the achievement of objectives
    • how to assess and manage risk
    • the importance of demonstrating your personal commitment to business plans and how to do so
    • how to use resources effectively to achieve objectives
    • how to further develop and adjust the plan in the light of variances, including redeployment of employees and resources to implement the plan
    • how to monitor and review implementation of and performance against strategic and operational plans
    • the indicators and methods for measuring progress against plan and evaluating the implementation of plans
    • how to evaluate the implementation of business plans to identify and share the lessons learned
    66. Industry and sector specific knowledge and understanding
    • the trends and developments in your industry and sector at local, national and international levels
    • the legal, organisational, codes of practice and policies relevant to implementing and evaluating business plans
    67. Context specific knowledge and understanding
    • your organisation's vision, structure, strategy, culture, key stakeholders, communication and business processes
    • the customer feedback, financial and other management information that informs business planning in your organisation
    • the employees and resources available to achieve your organisation's strategic objectives
    • the trends and developments in your organisation's operating environment
    • the threats to achieving your organisation's vision and strategy
    • the ways of celebrating the achievement of your organisation's strategic objectives
    • the sources of information you can use to monitor and evaluate plans and the procedures for reporting and making recommendations
    68. General knowledge and understanding
    • the importance of briefing yourself on the purpose, objectives and agenda of the meeting
    • how to identify relevant information for meetings and clarify your opinions on the various agenda items
    • the importance of consulting relevant colleagues in your area of responsibility, and how to develop your understanding to be able to represent their interests and opinions
    • the importance of circulating information in advance and briefing participants individually on the content and purpose of the meeting and their roles
    • how to inform participants of the role they will be expected to play, the preparation they need to do and the objectives of the meeting
    • the time for meetings to begin and end and duration for each agenda item
    • the importance of confirming a meeting is the best way to achieve objectives
    • the importance of preparing how you will lead the meeting and how to do so
    • how to identify who needs to participate in the meeting and the inputs you require from them
    • the importance of inviting participants, giving them sufficient notice to enable them to attend and contribute to the agenda
    • how to identify the information that participants require in advance of meetings
    • the importance of presenting relevant information and opinions during the meetings and how to do so
    • the ways to identify and articulate any issues and problems emerging from discussions, and how to contribute to resolving them
    • how to present your opinions and the interests of those you are representing persuasively and why this is important
    • the importance of stating the purpose of the meeting at the start and checking that all participants understand why they are present and what is expected of them
    • how to clarify specific objectives at the beginning of each agenda item and the impact this has
    • the ways to encourage all participants to make clear, concise and constructive contributions from their perspectives, whilst acknowledging and building on the contributions of other participants
    • how to discourage unhelpful comments and digressions, and refocus attention on the objectives of meetings
    • how to manage time flexibly, giving more time to agenda items, if necessary, whilst ensuring the key objectives are met and participants are kept informed of changes in agendas
    • the importance of summarising the discussion at key points and allocating action points to participants at the end of each agenda item and how to do so
    • how to take decisions within a meeting's authority, remit or terms of reference and how to refer decisions to colleagues when required
    • the importance of checking that decisions and action points are accurately recorded and promptly communicated to participants
    • how to evaluate whether the purpose and objectives of meetings have been achieved and how future meetings could be made more effective
    69. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for leading meetings
    • the legal, organisational, codes of practice and policies relevant to your role when leading meetings to achieve objectives
    70. Context specific knowledge and understanding
    • the colleagues who need to participate in meetings and the roles they will be expected to play
    • the tools and technologies for conducting the meeting face-to-face or remotely
    • the types and sources of information required in advance of meetings
    • the meeting's authority, remit or terms of reference and any formal procedures or standing orders that apply to the meeting
    71. General knowledge and understanding
    • how to engage people within your organisation and other key stakeholders in defining your organisation's direction and committing their energies and expertise to achieving its results
    • the differences between managing and leading
    • how to develop a compelling vision for an organisation
    • how to assess critically current trends, risks and opportunities to your organisation
    • the importance of and what is meant by organisational values
    • how to measure the impact of your organisation on the environment, the local community and society
    • the ways of ensuring that organisational plans support the organisation's purpose, values and vision
    • how to select and successfully apply different methods and techniques for communicating with people across an organisation
    • the types of challenges and difficulties that may arise and ways of identifying and addressing them
    • the different theories, models and styles of leadership and the effect that they can have on organisations
    • how to select and apply leadership styles to different individuals and situations
    • the different methods and techniques for motivating, empowering, rewarding, influencing and persuading colleagues and how to apply them
    • the different types of organisational culture that encourage and recognise creativity and innovation
    • how to recognise and develop the leadership capability of colleagues and follow their lead
    • the sources of feedback on your leadership performance and how to analyse it
    72. Industry and sector specific knowledge and understanding
    • the range of leadership styles in the industry and sector
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    73. Context specific knowledge and understanding
    • the key colleagues and team members within your organisation, their roles, responsibilities, competences and potential
    • your own values, motivations, aspirations and emotions and the effect these have on your own actions and others
    • your own strengths and limitations in your role of leadership or management
    • the strengths, limitations and potential of colleagues and team members
    • your own role, responsibilities and level of authority
    • the purpose, values, vision and plans for your organisation
    • the leadership culture and capability of your organisation
    • the types of support and advice required and how to respond to these
    • the range of stakeholders you may need to communicate and work with
    74. General knowledge and understanding
    • how to plan to meet objectives, identify priorities and critical issues, and the methods, resources, support and supervision necessary for achieving objectives
    • how to develop Specific, Measurable, Achievable, Realistic and Time-bound (SMART) objectives, delegate fairly and clarify the standards of performance required with employees
    • how to gain employees' commitment to their objectives including how to develop and agree a plan for monitoring, reviewing and evaluating individual progress and achievement of objectives
    • how to take cultural differences into account when managing individual performance
    • how to provide employees with constructive feedback to maintain and improve their performance
    • the importance of identifying and addressing unacceptable or poor performance, and how to do so
    • the importance of reviewing objectives and performance regularly, and how to do so
    • how to select and apply different methods for motivating, supporting and encouraging team members to complete the work they have been allocated and continuously improve their performance
    • how to select and apply different methods for recognising team members' achievements
    • the importance of identifying potential conflicts between team members, taking preventative action to avoid these, and how to do so
    • the importance of giving team members opportunities to discuss serious problems that directly or indirectly affect their work, and how to encourage team members to do so
    • the importance of taking prompt action to bring up and deal with conflicts when they arise if the team members concerned are unable to resolve the conflicts themselves
    • the ways of dealing with conflicts when they arise, what types of action should be taken and when
    • the importance of acknowledging and showing respect for team members' emotions about the conflict and how to manage any negative emotions
    • how to remain impartial when identifying the causes of the conflict, giving all parties opportunities to present the facts and their perceptions about the conflict
    • the importance of identifying and agreeing with team members how to resolve the conflict, without apportioning blame, and how to do so
    • the additional support and resources which team members might require to help them complete their work on time and to the quality standard required and how to assist in providing this
    75. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for the development or maintenance of knowledge, skills and competences
    • the industry and sector specific legislation, regulations, guidelines, codes of practice relating to managing and quality assuring work
    76. Context specific knowledge and understanding
    • the standards of work and behaviour expected of your team members
    • how to help your team understand how the roles of different team members interface, complement and support each other
    • the employees within your area of responsibility, their roles, responsibilities, competences and potential
    • the objectives for your area of responsibility
    • the planned work for your area of responsibility and the available resources for undertaking the required work
    • your organisation's quality standards or level of expected performance
    • your organisation's policies and procedures for dealing with poor performance
    • your organisation's grievance and disciplinary policies and procedures
    • your organisation's performance appraisal systems and reward policies and procedures
    • your organisation's policies and procedures for personal and professional development
    • your organisation's requirements for resolving conflicts and maintaining records of conflicts and their outcomes
    • the reporting lines in your organisation and the limits of your authority
    77. General knowledge and understanding
    • the purposes of budgetary systems and how to engage colleagues and stakeholders in managing budgets
    • where to get and how to evaluate the available information to be able to prepare a realistic budget
    • your organisation's key performance indicators (KPIs)
    • how to discuss, negotiate and confirm a budget with those with budgetary responsibility and the key factors that should be covered
    • how to forecast the budgets
    • how to use a budget to actively monitor and control performance for a defined area or activity of work
    • the main causes of budget variances, how to identify them and the different types of corrective action which could be taken to address identified variances
    • how to track the budgets against the performance criteria
    • the importance of agreeing revisions to the budget and communicating the changes
    • the importance of providing regular information on performance against the budget to colleagues
    • the types of fraudulent activities that can occur, how to identify them and gather supporting evidence
    • the importance of using the implementation of the budget to identify information and lessons for the preparation of future budgets
    78. Industry and sector specific knowledge and understanding
    • the factors, trends and developments that are likely to affect the setting of budgets in your industry and sector
    • the legal, organisational, codes of practice and policies relevant to managing budgets
    79. Context specific knowledge and understanding
    • the vision, objectives and operational plans and budgets for your area of responsibility
    • the budgeting periods used in your organisation
    • your organisational guidelines and procedures for the preparation and approval of budgets, monitoring and reporting of performance against budgets, and revising budgets
    • the agreed budgets within your area of responsibility, how they can be used, how much you can change them within the limits of your authority, and how to obtain agreement for changes beyond your limits
    • who needs information in your organisation about performance against your budget, what information they need, when they need it and in what format
    • what to do and who to contact if you suspect fraud has been committed
    80. General knowledge and understanding
    • how to engage employees and other stakeholders in managing business processes.
    • the principles and models of effective process management and how to define business processes
    • the types of business process measures and how to assess their suitability
    • how to calculate the resources needed for business processes
    • how to ensure processes and resources are sustainable and effective in their use, and the importance of doing so
    • the difference between process outputs and outcomes
    • how to assess process changes for risk and return against their potential investment cost
    • how to carry out cost-benefit analyses
    • types of analytical and problem-solving tools that you can use when developing business processes
    • how to evaluate the business processes
    • how to measure the effect of changes in the business process
    81. Industry and sector specific knowledge and understanding
    • the relevant sector trends, developments and competitor performance that affect your business processes
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage business processes
    82. Context specific knowledge and understanding
    • your organisation's aims, goals, structure, values and culture
    • how your organisation adds value through its products, services and processes
    • the needs of your actual and potential customers and other stakeholders
    • the employees in your organisation, their roles and responsibilities, competences and potential in relation to business processes
    • your organisation's products, services and processes, the interdependencies between them and measures of performance
    83. General knowledge and understanding
    • the principles of communication, conflict management and dispute resolution and how to apply them
    • how to identify and address any issues with organisational structures, systems or procedures that may create conflict
    • how employees' backgrounds may create differences in expectations and how to manage these differences
    • the importance of identifying potential conflicts across the organisation to take preventative action to avoid these, and how to do so
    • the ways of dealing with conflicts when they arise, including what types of action should be taken and when
    • the process and principles of mediation to resolve work conflicts
    • the different conflict resolution techniques and how to apply them in different situations
    • the importance of acknowledging and showing respect for employees' emotions regarding the conflict and how to manage any negative emotions in yourself and employees
    • how to identify the causes of the conflict, remain impartial, and give all parties opportunities to present the facts and their perceptions about the conflict
    • the importance of identifying and agreeing with team members how to resolve the conflict, without apportioning blame, and how to do so
    • when and how to seek help from colleagues or specialists
    • how and why conflict happens in the broader work environment, between different stakeholders, different levels, different departments or organisations
    84. Industry and sector specific knowledge and understanding
    • the industry and sector requirements and systems for managing conflicts
    • the legal, organisational, codes of practice and policies relevant to managing conflict in the broader working environment
    85. Context specific knowledge and understanding
    • your organisation's culture, rank and role hierarchies, and how work roles interface, complement and support each other
    • the organisational structures, systems and procedures that are likely to create conflict
    • the sources of specialist or third-party support available to you to manage conflicts
    • the organisational and legal requirements for resolving conflicts and maintaining records and their outcomes
    86. General knowledge and understanding
    • how to engage colleagues and other stakeholders in managing continuous improvement
    • the principles which support organisational improvement
    • how to establish systems and measures for collecting and assessing information on the overall performance of the organisation and how to use the findings to identify opportunities where organisational performance could be improved
    • how to benchmark the performance of your organisation against others and take actions based on the findings
    • the importance of receiving feedback from customers and suppliers on your organisation's performance, and how to obtain and analyse this feedback
    • the importance of developing a culture that continually improves and how to involve others in achieving this
    • the importance of finding out the cause and effects of problems and changes
    • the ways of measuring the effect of improvements
    87. Industry and sector specific knowledge and understanding
    • the range of information sources and techniques for collecting information that are relevant to the sector in which your organisation works
    • the trends and developments in the sector related to continuous improvement
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage continuous improvement
    88. Context specific knowledge and understanding
    • your organisation's vision, objectives, plans, structure, values, culture and key stakeholders
    • how your organisation adds value through the delivery of its products, services and processes
    • your organisation's customers and the value of a customer-focused culture
    • the measures of performance relevant to your own organisation
    • the formal and informal sources of information relevant to your organisation and how to gather suitable information
    89. General knowledge and understanding
    • the range of corporate social responsibility (CSR) principles, methods, tools and techniques
    • how to engage a range of stakeholders in CSR including colleagues, customers, investors, suppliers, communities, regulators, special interest groups and society
    • how to measure the impact of your organisation on the environment, the local community and society
    • the principles and methods of effective communication and negotiation, and how to apply them when collaborating with colleagues and stakeholders
    • the different consensus-building principles, methods and techniques
    • the principles of sustainability
    • how to monitor compliance with the CSR policy
    • how to provide people with the advice, guidance and support they need
    • how to evaluate the effectiveness of a CSR policy
    • how to report achievement of, and progress towards, CSR objectives
    90. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    91. Context specific knowledge and understanding
    • the colleagues within your area of work, their roles, responsibilities, competences and potential
    • your organisation's legal, ethical, social and environmental responsibilities
    • your organisation's stakeholders, their interests and expectations
    • your organisation's values, vision, activities and operating environment
    92. General knowledge and understanding
    • how to engage colleagues and stakeholders in managing customer service
    • how to establish clear and measurable standards of customer service, considering customers' expectations and your organisation's resources
    • how to organise staffing and other resources to meet customer service standards, including the importance of taking account of varying levels of demand and likely contingencies
    • the importance of ensuring customer service staff are competent to carry out their duties, and how to provide any necessary training and support
    • the importance of ensuring staff understand the standards of customer service they are expected to deliver
    • the extent of staff autonomy for responding to customers' requests and problems, and when to refer these to a senior staff member
    • the importance of taking responsibility for dealing with customers' requests and problems referred to you, and keeping them informed about the actions you are taking
    • how to monitor the standards of customer service delivered
    • identify and manage potential issues before they develop into problems, customers' requests and feedback (from staff and customers), and the importance of doing so
    • the types of customer service data available and how to analyse it to identify the causes of problems and opportunities for improving customer service
    • the importance of making or recommending changes to processes, systems and standards to improve customer service, and how to do so
    93. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for the delivery of customer service
    • the legal, organisational, codes of practice and policies relevant to managing customer service
    94. Context specific knowledge and understanding
    • your organisation's stakeholders and their interests, and available resources
    • your organisation's customers and their expectations of customer service
    • the types of problems that occur and your organisation's complaints policy and procedures
    • your organisation's staffing in relation to delivering customer service
    • the sources of advice, guidance and support from customer service specialists or more senior managers
    95. General knowledge and understanding
    • the importance of agreeing your financial responsibilities, including the limits of your authority, with those to whom you report
    • where to get and how to evaluate the available financial information to be able to prepare a realistic master budget
    • the importance of taking account of the objectives and associated plans of your area in developing and operating the master budget
    • the importance of consulting with colleagues in identifying priorities, potential problems and risks to prepare the budget for your area
    • how to discuss, negotiate and confirm budgets with colleagues in your area and with employees who control the finance and the key factors that should be covered
    • where to obtain and how to evaluate information to identify an organisation's requirement for finance
    • how to evaluate the costs, benefits and risks of different types and providers of finance, including how to work out the full cost of obtaining finance from providers
    • the criteria for selecting types and providers of finance to match organisational needs and the views of stakeholders
    • the importance of risk in obtaining finance and ways in which the level of risk can be identified and managed
    • the importance of submitting clear proposals or bids or applications to potential providers of finance and allowing sufficient time for their submission and consideration
    • the type of formal agreements that should be put in place with providers of finance, what they should cover, and how to monitor them
    • why it is necessary to put contingency plans in place in relation to obtaining finance and the type of contingencies that might occur
    • the main causes of variances, how to identify them and the different types of corrective action for addressing identified variances
    • the importance of agreeing revisions to the budget and communicating the changes
    • the importance of providing regular information on the financial performance of your area to colleagues and what they might want to know
    96. Industry and sector specific knowledge and understanding
    • the types and providers of finance that tend to be used in your industry or sector, and why they are preferred
    • the factors, trends and developments that are likely to affect financial management in your industry and sector
    • the legal, organisational, codes of practice and policies relevant to managing financial resources and obtaining finance
    97. Context specific knowledge and understanding
    • the vision, objectives and plans of your organisation, including those which require finance
    • the current types and providers of finance used by your organisation and other potential providers of finance and their associated costs, benefits and risks
    • the needs of your organisation for securing finance, including the organisation's attitude to risk and stakeholder views regarding the financing of projects and activities
    • the colleagues and key stakeholders who should be consulted on proposals and recommendations for obtaining finance
    • the specialist financial expertise currently used by your organisation and other potential sources of expertise
    • the systems in place for monitoring the effectiveness of the agreements for finance and identifying changes to agreements for future improvements
    • the financial information available in your organisation, the budgeting periods used, and the agreed master budget for your area, including delegated budgets
    • your financial responsibilities, including the limits of your authority and colleagues with budgetary responsibility in your organisation
    • your organisation's procedures for the preparation and approval of budgets, and the systems established for managing, reporting and evaluating performance against budgets
    • what to do and whom to contact if you suspect financial fraud has been committed
    98. General knowledge and understanding
    • how to engage members of staff, their representatives and other stakeholders in developing, managing and reviewing flexible and working arrangements
    • the range of flexible and remote working arrangements (full time, part time, flexi-time, time off in lieu, job sharing, annual hours, etc) and where employees work (home working, tele-working, hot-desking, etc).
    • the relevant tools and technologies for managing different teams, including office-based, dispersed, remote or hybrid
    • the features and benefits of flexible and remote working to individuals and organisations
    • the principles, methods and technologies of communication
    • how to consult with staff, their representatives and other key stakeholders about flexible and remote working arrangements
    • how to evaluate requests for flexible and remote working and identify ways of accommodating these
    • the importance of considering requests for flexible and remote working from a whole team impact perspective
    • the legitimate reasons for refusing requests for flexible and remote working and how to give feedback on decisions to individuals
    99. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for consultation with employees and their representatives
    • follow the industry legal, organisational, codes of practice and policies relevant to your role in managing flexible and remote working
    100. Context specific knowledge and understanding
    • the employees within your area of work, their roles, responsibilities, competences and potential
    • your organisation's flexible and remote working policy and the flexible working arrangements available within this policy
    • your organisation's business, strategy and values and how flexible working can support the achievement of objectives
    • your organisation's stakeholders, their interests and commitment to flexible and remote working
    • the sources of internal and external specialist support available to you within your role to make decisions and deal with appeals related to flexible and remote working
    101. General knowledge and understanding
    • how to engage colleagues and stakeholders in managing information, sharing knowledge and communication systems
    • how to gather and analyse data about employees' information, knowledge and communication needs
    • the principles, methods, tools and techniques for keeping information, knowledge and communication secure and how to establish appropriate security levels and approaches
    • how to evaluate current information, knowledge and communication systems and their capability and capacity to meet future needs
    • the range of information, knowledge and communication technologies available, and how to match their features and benefits to your needs
    • the suppliers of information, knowledge and communication technologies and their capabilities
    • how to develop protocols to allow information, knowledge and communication systems to be used effectively and securely
    • the training and support in the use of information, knowledge and communication systems that employees require
    • the change management principles, methods, tools and techniques that help support implementation of information, knowledge and communication systems
    • how to establish the requirements for system maintenance and updating
    • the existing and emerging knowledge management theories, concepts, strategies, principles, techniques and good practice
    • the systems and tools available to support knowledge management and sharing and how to select appropriate ones
    • how to specify standards and processes to support knowledge management and sharing
    • the systems and procedures to protect intellectual property from unauthorised use and how to identify and develop appropriate ones
    • how to evaluate the value of knowledge and knowledge management to the organisation and gain support for organisational strategies
    • how to monitor the effectiveness of information, knowledge sharing and communication systems to identify and take action to address problems
    102. Industry and sector specific knowledge and understanding
    • the industry standards, requirements and benchmarks for information management, knowledge sharing and communication systems
    • the legal, organisational, codes of practice and policies relevant to managing information, knowledge and communication systems
    103. Context specific knowledge and understanding
    • the individuals and groups in your organisation and their information, knowledge and communication needs
    • your organisation's current information, knowledge and communication systems
    • the levels of security of information, knowledge and communication required by your organisation
    • the levels of security appropriate for different users of your organisation's information, knowledge and communication systems
    • your organisation's business activities and processes
    • how knowledge is created, developed, shared and used in your organisation
    • your organisation's culture, values and work practice and how these may help or hinder effective knowledge management and sharing
    • the senior managers and key influencers in your organisation
    104. General knowledge and understanding
    • the importance of engaging with resource users (equipment, materials, premises, services and energy supplies), and how to do so
    • how to identify the range and calculate the quantity of resources required to carry out planned activities
    • the importance of using sustainable resources and how to identify such resources and ensure their effectiveness and efficiency
    • how to carry out cost-benefit analyses and write business cases
    • how to develop activity plans and adjust the plans if required resources cannot be obtained to support them
    • how to negotiate with suppliers to ensure they deliver resources of the required quality on time
    • how to negotiate the use of shared resources with colleagues to optimise resource use for all concerned
    • the potential impact of resource use on the environment and actions you can take to minimise any adverse impact
    • the risks associated with different physical resources used and actions you can take to ensure resources are secure and used safely
    • the importance of monitoring the quality and use of resources, and how to do so
    • the types of corrective actions (e.g. changing planned activities, changing the ways in which resources are used for activities, renegotiating the availability of resources) you can take in case of significant discrepancies between actual and planned resource use
    105. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for managing physical resources
    • the legal, organisational, codes of practice and policies relevant to managing physical resources
    106. Context specific knowledge and understanding
    • the past patterns of resource use in your area of responsibility, how to access this information and analyse it to plan activities
    • the trends and developments that affect future demand for resources in your area of responsibility and how to evaluate the likely impact of these
    • the planned activities in your area of activity and possible contingencies
    • the actual and potential suppliers of the resources you need to carry out planned activities in your area of responsibility
    107. General knowledge and understanding
    • the characteristics of programme or projects as opposed to routine management functions, activities and their key stages
    • the role and key responsibilities of a project manager, including the importance of the relationship between the project manager, sponsors and stakeholders
    • why it is important to discuss and agree the key objectives and scope of a proposed programme or a project with sponsors and stakeholders before detailed planning commences
    • why it is important to be able to identify and understand how a programme or a project fits with the overall vision, objectives and plans of the organisation and any programmes of work or other projects being undertaken
    • why it is important to consult with employees to develop a project plan and the type of information needed for effective project planning
    • what should be included in a programme or a project plan, particularly activities, required resources and timescales and why the plan needs to be discussed and agreed with the project sponsors and any key stakeholders
    • how to brief programme or project team members on the plan, confirm their roles and responsibilities and provide ongoing support, encouragement and information
    • how to identify and manage potential risks and the importance of contingency planning
    • the type of changes that might need to be made to a programme or a project plan during implementation and the importance of agreeing these with the sponsors and stakeholders
    • why it is important to confirm satisfactory completion of the programme or the project with the sponsors and stakeholders
    • how to establish effective systems for evaluating the success of the programme or the project to identify lessons for the future and recognise the contributions of the team members
    108. Industry and sector specific knowledge and understanding
    • the project management tools and techniques commonly used in the industry and sector
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to manage programme or projects
    109. Context specific knowledge and understanding
    • the sponsors, stakeholders, agreed key objectives and scope of the plan and the resources available for the programme or the project
    • the overall vision, objectives and plans of the organisation and any other relevant programmes of work or other projects being undertaken
    • your organisation's project management methodology, tools and techniques used to monitor, control and review progress
    • the mechanisms for consulting on the development of the programme or project plan and the feedback received from relevant employees
    • the roles and responsibilities of programme or project team members and the methods used for briefing, supporting, encouraging and providing information to them
    110. General knowledge and understanding
    • how to keep up to date with current developments, tools and techniques in quality management, customers' and other stakeholders' quality expectations
    • the value of quality marks, awards and accreditation to profile of an organisation and its brands
    • how to ensure the quality standards to which you are working can deliver the quality of products and services your customers expect
    • the importance of ensuring systems and plans are in place to ensure quality standards are met and maintained, and how to do so
    • the importance of keeping employees up to date about their roles in meeting quality standards, and how to ensure they are competent to fulfil the roles
    • the importance of encouraging employees to take personal responsibility for achieving quality standards and address or report any actual or potential shortfalls in the quality of processes, products and services
    • the importance of obtaining sufficient, valid information to enable you to evaluate accurately whether processes, products and services are meeting the required standards, and how to do so
    • the importance of providing feedback to motivate employees to maintain quality standards and continuously improve performance, and how to do so
    • how to detect, record and report quality performance, including any shortfall in the quality of processes, products and services, and investigate the cause(s) and corrective action to taken
    • the importance of encouraging customers and those involved in delivering products and services to identify and recommend quality improvements
    • how to develop resourced plans to implement quality improvements which deliver significant benefits at reasonable cost and acceptable level of risk
    111. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for quality assurance and current developments
    • the legal, organisational, codes of practice and policies relevant to managing quality assurance
    112. Context specific knowledge and understanding
    • your customers' and other stakeholders' expectations regarding quality
    • your organisation's values, aims and objectives, products and services
    • your organisation's quality standards and the available resources to ensure these are met and maintained
    • the sources of information (including your quality assurance system and customers), that enable you to evaluate whether processes, products and services are meeting the required organisational standards
    • the relevant quality marks, awards or accreditation for your organisation, and how the quality standards to which you are working can obtain these
    113. General knowledge and understanding
    • how to break news to staff selected for redundancy dismissal and the importance of communicating information clearly, concisely, considerately and confidentially
    • the importance of providing learning opportunities, counselling and support; both for employees selected for redundancy dismissal and those who remain in employment
    • how to demonstrate empathy with staff needs, feelings and motivations during redundancy consultation
    • the importance of complying fully with your organisation's redundancy policy and current legislation throughout the process
    • the importance of keeping employees who remain in employment informed about the process, without breaching confidentiality, and how to do so in ways that maintain their confidence and morale
    114. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for managing redundancies
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    115. Context specific knowledge and understanding
    • your organisation's redundancy policy and appeals procedure
    • the sources of advice, guidance and support from colleagues or human resources specialists
    • the reasons why it is necessary to make redundancies
    • the numbers of employees being dismissed for reasons of redundancy
    • the methods and criteria for selecting employees for redundancy
    • the consultation process and timescales for the redundancies
    • the methods for calculating any redundancy payments
    • the redundancy consultation that has taken place with staff and their representatives
    • the alternative employment opportunities and how to decide which opportunities would be appropriate to offer to employees
    • the counselling available for employees selected for dismissal for reasons of redundancy or for those who remain in employment
    • your organisation's procedures for keeping accurate records in line with confidentiality and data protection policies
    116. General knowledge and understanding
    • the principles and methods of effective communication and how to apply them
    • the range of media (e.g. face-to-face, paper, telephone, e-mail, internet) and styles of communication (e.g. written, spoken, visual, demonstration) that can be used and their features, advantages and benefits
    • the technologies that can support team communication and how to use them
    • how to discuss and agree communication needs with team members and other teams (internal and external)
    • how to review the effectiveness of communication methods with team members and other teams (internal and external)
    • the importance of providing team members with opportunities to discuss their work and issues arising, and how to do so
    • the range of tools and techniques available to support remote, virtual working, including face- to-face and technology-enabled solutions
    • how to enable the management of information resources for remote and virtual teams
    • how remote, virtual working interfaces with core business processes
    • the records, information and knowledge management issues that may arise from team and virtual working and how to resolve them
    117. Industry and sector specific knowledge and understanding
    • the industry legal, organisational, codes of practice and policies relevant to your role in managing team communications
    118. Context specific knowledge and understanding
    • the types of communication needs that your team have, individually and collectively, to deliver the organisational objectives set
    • the internal and external teams that your staff communicate with to get information, including when and how they access this
    • why, how and when your team provides information to other teams and each other
    • the importance of receiving and providing information when it is required and the implications when communication breaks down
    • your organisation's working practices and how these affect teams, virtual teams and remote workers
    • the employees in your area of work, their roles, responsibilities, competences and potential
    • your organisation's requirements for reporting and providing information
    • the technologies and other resources available within your organisation that can facilitate communication, and the strengths and challenges of using them
    • the team members who should be contacted for specific purposes
    • the types of urgent or exceptional communication circumstances that may arise and how to deal with these
    119. General knowledge and understanding
    • how to organise work activities and the use of resources in your area of responsibility so that they are efficient, effective and sustainable
    • the importance of organising work activities and the use of resources so that they minimise their negative and maximise their positive environmental and social impacts, and how to do this in your area of responsibility
    • how to engage employees and other stakeholders in managing the environmental and social impacts of work
    • how to identify and implement changes to work activities and the use of resources that will reduce their negative and increase their positive environmental and social impacts
    120. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for managing environmental performance
    • the industry and sector requirements for corporate social responsibility
    • the legal, organisational, codes of practice and policies relevant to managing the environmental and social impacts of your work
    121. Context specific knowledge and understanding
    • your organisation's environmental and corporate social responsibility policies and how to comply with them
    • the types of risks to the environment that you do not have the ability to control within your role and why it is important to identify risks
    • the employees in your area of responsibility who can contribute to, and identify opportunities for, improving the environmental and social impacts of work
    • the range of environmental and social specialists that exists inside and/or outside your organisation
    • your role, responsibilities and limits of your authority in relation to managing the environmental and social impacts of your work
    122. General knowledge and understanding
    • how to engage employees and other stakeholders in redeployment processes
    • the principles and methods of effective communication and how to apply them
    • how to establish fair and clear criteria for redeployment
    • how to match redeployed employees to different roles, areas of the organisation and/or locations
    • the content that is required in redeployment offers
    • the importance of arranging and providing induction, support, supervision and feedback to individuals being redeployed and how to do so
    • the importance of evaluating the effectiveness of redeployment processes and identifying areas for improvement
    123. Industry and sector specific knowledge and understanding
    • the consultation requirements in your industry and sector
    • the employment practices in your industry and sector
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    124. Context specific knowledge and understanding
    • your organisation's redeployment policies and procedures
    • the specialist resources available to support redeployment processes and how to access and use them
    • the need for redeploying employees
    • how to communicate redeployment decisions to individuals and empathise with their needs. feelings and motivations
    • the relevant working arrangements or changes in location
    • the employment contracts with employees working at your organisation
    • the employees within your area of work, their roles, responsibilities, competences and potential
    • your own role, responsibilities and level of authority
    • the legal, organisational, codes of practice and policies relevant to your role and managing the redeployment of employees
    125. General knowledge and understanding
    • how to identify the requirements of your work role
    • how to gather and validate information
    • how to analyse your work role and how it relates to other roles in the organisation.
    • the ways that you can assess your own values, motivations and aspirations
    • the importance of balancing personal values, motivations and aspirations with organisational vision, objectives and values
    • how to evaluate the impact of different factors on your role
    • the importance of managing your knowledge, understanding and skills
    • how to set work objectives which are Specific, Measurable, Achievable, Realistic and Time-bound (SMART)
    • the ways to measure progress against your work objectives
    • how to monitor changes, trends and developments and revise objectives to incorporate them
    • the techniques for managing emotions, mental health and wellbeing
    • the methods for gathering feedback on your performance
    • how to make effective use of performance feedback
    • how to update work objectives based on your performance, feedback received or changes in organisational priorities
    • how to track time management and identify possible improvements
    • how to address multiple demands with focus and energy
    126. Context specific knowledge and understanding
    • the colleagues and team members within your area of work, their roles, responsibilities, competences and potential
    • your organisation's business processes
    • your organisation's objectives
    • the agreed requirements of your work role including the limits of your responsibilities
    • your agreed personal work objectives
    • your organisation's structure and reporting lines
    • your own your own and your colleagues' strengths and weaknesses, feelings, opinions and judgements
    • your own values, motivations and aspirations
    • the importance of emotional intelligence in the workplace
    • your own emotions and the effect these have on your own actions and colleagues
    • the sources of performance feedback in your organisation
    127. General knowledge and understanding
    • the different types of technologies and the main factors to consider when assessing the use or introduction of new technologies, including the full costs and benefits
    • the importance of consulting with colleagues and relevant parties in relation to technologies
    • what an effective organisational strategy for using technologies should cover
    • the importance of contingency planning in relation to the ongoing use or introduction of technologies and how to do this
    • the different techniques and methods for communicating your organisation's strategy for using technologies
    • how to benchmark your organisation's use of strategy against other organisations
    • how to check the compatibility of new technologies with existing technologies
    • how to establish systems for reviewing the implementation of the strategy and identifying areas for improvement
    • the types of resources and support needed to enable colleagues to make the best use of technologies
    128. Industry and sector specific knowledge and understanding
    • the trends and types of technology that are available to your industry and sector and their main features, benefits and drawbacks
    • the financial or other incentives or support that may be available for investing in technology in your industry and sector
    • the legal, organisational, codes of practice and policies relevant to optimising the effective use of technology
    129. Context specific knowledge and understanding
    • the role of technologies in your organisation's culture and the current approaches to use
    • the plans to discard or introduce technologies, or use existing technologies for different purposes and who needs to be consulted across the organisation
    • the other parties with an interest in your organisation's use of technologies
    • the vision, values, objectives and plans of your organisation and how the technology strategy aligns
    • the systems in place for effective monitoring and reporting on the use of technologies, including contingency plans
    • the specialists who can advise your organisation on using technologies
    • what technologies have already been used in your organisation and what the outcomes were
    130. General knowledge and understanding
    • how to engage colleagues and stakeholders in outsourcing decisions and managing outsourcing arrangements
    • the difference between core and non-core business processes
    • how to assess the potential benefits, costs, disadvantages, risks, and legal and ethical implications of outsourcing non-core processes
    • how to make a business case for outsourcing non-core processes
    • the potential human resource implications of outsourcing, including redundancy, redeployment, training and development, and cultural issues, and how to address these
    • how to identify and evaluate potential vendors to which you could outsource the process, including the use of vendor rating systems
    • the importance of inviting potential vendors to tender against a specification of your requirements
    • how to assess and select the vendor which best meets your criteria
    • the techniques for negotiating and agreeing a legally binding outsourcing contract, and how to work with legal specialists
    • the importance of a legally binding outsourcing contract with a vendor specifying in detail the volume and level of service to be provided, payment terms and how the vendor's performance will be monitored
    • the importance of communicating the outsourcing plans internally and externally as required, and how to do so clearly and effectively
    • how to monitor a vendor's performance in line with the contract, promptly and effectively addressing any anomalies that occur
    • the importance of working closely with the vendor to transfer the business process to them, and how to do this
    • how to identify potential risks and emerging issues when transferring the business process and how to resolve them
    • the importance of reviewing the outsourcing arrangement at agreed points and in the event of significant changes in the business environment
    131. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for outsourcing business processes
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out to outsource business processes
    132. Context specific knowledge and understanding
    • the individuals in your area of work, their roles, responsibilities, competences and potential
    • your organisation's core and non-core business processes
    • your organisation's procedures and relevant legal requirements for inviting tenders to supply your requirements
    133. General knowledge and understanding
    • the different ways of structuring sales forces, including territory management, customer type and industry sector management, and the reasons for selecting each
    • the reasons why an organisation might establish, maintain or change its sales management structure
    • how sales structures are established and the factors to be considered when establishing an appropriate structure
    • the concept of 'preferred supplier' status as used by customers when selecting suppliers of products and services
    • the variety of procurement practices used by a range of organisations
    • how to prioritise calls according to the potential value and probability of a sale
    • how to develop a call plan, record the outcome of each call effectively and measure the success of sales calls
    • the techniques for motivating a sales force, including the use of tactical sales incentives
    • the exchange of ideas and criticism for performance improvement
    • the sources of general and specialist advice on effective resourcing of the sales team
    134. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to planning and monitoring the work of sales teams
    135. Context specific knowledge and understanding
    • your own organisation's products and services, sales strategies, plans and targets, including those in relation to relevant key accounts
    • the employment contracts and current working practices of the sales team
    • the geographical spread of your organisation's potential and existing customers
    • the criteria used by your key customers to select their suppliers, and how they affect their procurement practice
    • your organisation's actual and potential competitors and partners and the key features of their selling strategies
    136. General knowledge and understanding
    • the main models and methods for managing organisational change, and their strengths and weaknesses, and how to select an approach that matches a defined organisational change
    • the theory of teams, including team-building techniques and how to apply them when engaging employees and stakeholders to plan and deliver organisational change
    • how to develop and gain consensus on criteria for evaluating the success of the change process with stakeholders
    • how to assess the risks and benefits associated with change strategies and plans
    • the importance of contingency planning and how to do so effectively
    • the obstacles to change, and the techniques that deal with these
    • the range of stakeholder expectations and how they influence the process
    • how to engage employees and other stakeholders in change processes
    • the principles and methods of effective communication and how to apply them
    • how to encourage people to provide feedback and respond appropriately to feedback
    • how to identify individual training needs and provide the support people need to cope with change
    • the monitoring and evaluation principles, methods, tools and techniques
    • how to evaluate people's experience of change and identify the lessons to be learned
    137. Industry and sector specific knowledge and understanding
    • your organisation's current position in its sector and operating environment, compared with its main competitors, relevant to change programmes
    • the range of information sources that are relevant to the sector, and related sectors, in which your organisation operates
    • the current and emerging trends and developments in your sector
    • the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out
    138. Context specific knowledge and understanding
    • the individuals within your area of work, their roles, responsibilities, competences and potential
    • your organisation's culture, the vision for the future, reasons for change, consultation processes, the risks and expected benefits
    • the business-critical activities, interdependencies, factors that need to be changed, and the associated priorities and reasons
    • your organisation's communication channels, both formal and informal
    • the change management frameworks and methods used in your organisation
    • how to mitigate for change and the differences between change and crisis management
    • the business case for change in your organisation, including cost-benefit analysis techniques
    • the different obstacles to change within your organisation
    • your organisation's stakeholders, their interests and expectations
    139. General knowledge and understanding
    • how to engage employees and other stakeholders in workforce planning
    • what an effective workforce plan should cover to meet organisational requirements
    • the information required to undertake workforce planning
    • the legislation and requirements relating to employment, workers' welfare and rights, equality and health and safety
    • how to take account of equality, diversity and inclusion issues in workforce planning
    • the strategies and services which need to be in place for when employees leave, including redundancy counselling
    • the importance of putting contingency plans in place and how to do so effectively
    • the different ways in which workforce requirements can be met, their advantages and disadvantages, costs and benefits
    140. Industry and sector specific knowledge and understanding
    • the types of employment contracts typically used within the industry and sector
    • the patterns for employing, recruiting, and retaining employees in the industry and sector
    • the trends and developments in the sector which are relevant to workforce planning
    • the legislation, regulations and codes of practice that apply in the industry and sector
    • the working culture and practices of the industry and sector
    141. Context specific knowledge and understanding
    • the individuals within your organisation, their roles, responsibilities, competences and potential
    • the internal and external specialist resources available for workforce planning and how to make use of them
    142. General knowledge and understanding
    • the importance of consulting with colleagues to identify requirements for products and services and decisions to produce or buy in products and services
    • how to draw up detailed specifications for procuring products and services
    • how to source products and services and compare alternative suppliers
    • how to select products and services suppliers which offer the optimal mix of quality, costs, timeliness and reliability
    • how to negotiate with selected suppliers to reach an agreement which offers value for money and is acceptable to both parties
    • the importance of agreeing a contract which clearly states quality and quantity of products and services, timescales and costs, terms and conditions, and consequences if either party fails to comply with the contract
    • how to monitor the performance of suppliers in terms of the quality, timeliness and reliability of products and services
    • the importance of taking prompt action to resolve any problems with the performance of suppliers, in accordance with the terms of the contract, and how to decide what action should be taken and when
    • how to evaluate your organisation's actual or potential capability and capacity to produce required products and services
    • how to evaluate the capability and capacity of potential suppliers
    • how to carry out cost-benefit analyses and identify and evaluate risks
    • the decision-making principles, methods, tools and techniques and how to apply them
    • the importance of carrying out regular reviews of your decisions to produce or buy in products and services, and how to do so
    143. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for procuring products/services
    • the legal, organisational, codes of practice and policies relevant to procuring products and services
    144. Context specific knowledge and understanding
    • the sources of advice, guidance and support from colleagues or procurement or legal specialists on any aspect of procuring products and services about which you are unsure
    • the limits of your own knowledge, skills and competence and whom to consult with to identify your requirements for products and services and suppliers, where necessary
    • the sources of products and services suppliers which meet your organisation's requirements
    • your organisation's strategic objectives, values, key stakeholders, business activities, processes and requirements for products and services
    • your organisation's ethical and sustainability considerations that may impact on your decisions
    145. General knowledge and understanding
    • how to engage staff, their representatives and other key stakeholders in promoting staff wellbeing
    • the key indicators (such as attendance, retention, working hours, productivity, job satisfaction, innovative suggestions) and measures of staff wellbeing
    • the quantitative data (such as absenteeism, staff turnover, accident records, overtime) which can be used to evaluate levels of staff wellbeing
    • the qualitative information (such as supervisory meetings, appraisals, exit interviews, staff surveys, body language) which can be used to evaluate levels of staff wellbeing
    • how to analyse quantitative data and qualitative information to determine levels of staff wellbeing
    • the initiatives that can be implemented to reduce stress and enhance staff wellbeing
    • how to calculate achievable objectives and workloads for staff
    • the importance of providing staff with opportunities to discuss issues affecting their wellbeing
    • how to recognise signs that staff are having problems affecting their wellbeing
    • the actions you can take to alleviate problems affecting staff wellbeing
    146. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for enhancing staff wellbeing
    • the industry legal, organisational, codes of practice and policies relevant to your role in promoting staff wellbeing
    147. Context specific knowledge and understanding
    • the data available in your organisation that can inform an assessment of staff wellbeing
    • why it is important to confirm with confidentiality while sharing or receiving information about individual issues or problems
    • the individuals within your area of work, their roles, responsibilities, competences and potential
    • the internal and external sources of specialist expertise (such as HR staff, mental health first aiders, employee assistance programmes, charities, local support groups)
    148. General knowledge and understanding
    • your organisation's and your personal responsibilities and liabilities under equality, diversity and inclusion legislation and the relevant codes of practice
    • the different definitions of equality, diversity and inclusion
    • the different forms which discrimination and harassment might take in the workplace
    • the business case for ensuring equality of opportunity and promoting diversity and inclusion
    • the importance of senior management commitment to promoting equality of opportunity, diversity and inclusion and how this can be achieved
    • why it is important to lead by example in terms of your behaviour, words and actions supporting a commitment to equality of opportunity, diversity and inclusion
    • how to recognise when the behaviour, words and actions of colleagues and customers does, and does not, support a commitment to equality of opportunity, diversity and inclusion and the actions that can be taken to correct behaviours
    • the importance of reviewing the diversity and needs of an organisation's current and potential customers to identify areas for improvement and how to review
    • the importance of reviewing the diversity of an organisation's workforce, at all levels, to identify areas for improvement and how to review
    • how to develop a written equality, diversity and inclusion policy and what it should cover
    • how to communicate the organisation's equality, diversity and inclusion policy to all people who work for the organisation and other relevant parties
    • the sources of specialist expertise in relation to equality, diversity and inclusion
    • how to establish systems for monitoring, reviewing and reporting on progress in relation to equality of opportunity, diversity and inclusion within an organisation
    149. Industry and sector specific knowledge and understanding
    • the industry and sector-specific legislation, regulations, guidelines and codes of practice relating to equality, diversity and inclusion
    • the range of equality, diversity and inclusion issues and developments that are particular to your industry and sector
    150. Context specific knowledge and understanding
    • the overall vision, values, objectives, plans and culture of your organisation
    • why allyship in the workplace is important
    • the planning and decision-making processes within your organisation including the guidelines related to fairness and consistency
    • your organisation's current and potential customers and their needs
    • the current diversity of your organisation's workforce
    • the key stakeholders with an interest in equality, diversity and inclusion in your organisation
    • your organisation's written equality, diversity and inclusion policy and action plan and how they are communicated to colleagues and to other relevant stakeholders
    • the mechanisms for consulting with colleagues or their representatives on equality, diversity and inclusion issues, and why consideration of their views and actions is important
    • the sources of specialist expertise in relation to equality, diversity and inclusion used by your organisation (internal and external)
    • your organisation's systems for monitoring, reviewing and reporting on progress in relation to equality of opportunity, diversity and inclusion
    151. General knowledge and understanding
    • the importance of health, safety and security in the workplace, your personal responsibilities and liabilities under health and safety legislation and how to keep up with legislative and other developments relating to health and safety
    • how to communicate the written health and safety policy statement to employees who work in your area of responsibility and other relevant parties
    • how to identify risks to the security of resources and information and actions you can take to mitigate these risks
    • how and when to consult with employees in your area of responsibility or their representatives on health, safety and security issues
    • the ways of developing a culture in your area of responsibility which puts health, safety and security first and the importance of setting a good example to employees
    • how to establish and use systems for identifying hazards and assessing risks, the actions that should be taken to control or eliminate them, and the type of resources required
    • how to establish systems for monitoring, measuring and reporting on health, safety and security performance in your area of responsibility
    • how and when to review the application of the written health and safety policy statement in your area of responsibility and produce/provide findings to inform future planning and decision-making
    152. Industry and sector specific knowledge and understanding
    • the industry and sector-specific legislation, regulations, guidelines and codes of practice relating to health, safety and security
    • the legal, organisational, codes of practice and policies relevant to providing healthy, safe, secure and productive working environments and practices
    153. Context specific knowledge and understanding
    • the employees with an interest in health, safety and security in your area of responsibility
    • your organisation's written health and safety policy statement and how it is communicated to employees at your organisation and to other relevant parties
    • the sources of specialist expertise available to support you in managing health, safety and security
    • the operational plans for your area of responsibility and the resources allocated to and across your area of responsibility for health, safety and security
    • the allocated responsibilities for health, safety and security in your area and your organisation in general
    • the systems in place in your area of responsibility for identifying hazards, assessing risks, taking actions and who to refer to when identified hazards or risks are outside your level and area of authority
    • the systems in place for monitoring, measuring and reporting of health, safety and security performance in your area of responsibility
    154. General knowledge and understanding
    • how to engage team members within your area of responsibility to define team direction and persuade them to commit their energies and expertise to achieving results
    • the differences between managing and leading and how to empower team members
    • how to create and communicate a compelling vision to different audiences within your area of responsibility
    • the different leadership styles and how to select and apply these to different situations and team members
    • how to lead and motivate your team face-to-face or remotely
    • how to get and make use of feedback from team members and other colleagues on your leadership performance.
    • the types of difficulties and challenges that may arise and ways of identifying and addressing them
    • how to create and maintain a culture which encourages and recognises creativity and innovation
    • the importance of recognising individual strengths, encouraging others to take the lead and ways to achieve this
    • how to select and successfully apply different methods for encouraging, motivating and supporting team members and recognising achievement
    • how to set objectives which are Specific, Measurable, Achievable, Realistic and Time-bound (SMART)
    • how to plan the achievement of team objectives and the importance of involving team members in this process
    • the importance of showing team members how personal work objectives contribute to achievement of team and organisational objectives
    155. Context specific knowledge and understanding
    • your own role, responsibilities and level of authority
    • your team members, their roles, responsibilities, competences, needs, motivations, strengths, limitations and potential
    • how to encourage and support resilience of your team members
    • your own values, motivations, emotions, strengths and limitations in your leadership role
    • the vision, strategic objectives and culture of the overall organisation and how your team's purpose, objectives, and operational plans for your area of responsibility align
    • the types of support and advice that team members are likely to need and how to respond to these
    • the leadership styles used across the organisation and how you compare
    • the personal work objectives and organisational standards of performance for your team members
    156. General knowledge and understanding
    • how to review the workload in your area to identify shortfalls in number of employees, their knowledge, skills and competence
    • how to identify actual skills and avoid stereotyping of skills levels and work ethics
    • the different options for addressing identified shortfalls and their advantages and disadvantages
    • what job descriptions and person specifications should cover and why it is important to consult with others in producing or updating them
    • the different stages in the recruitment and selection process
    • why it is important to consult with others on the stages, recruitment and selection methods to be used, associated timings and who is going to be involved
    • the different recruitment and selection methods and their associated advantages and disadvantages
    • why it is important to give clear information on vacancies to potential applicants
    • how cultural differences in language, body language, tone of voice and dress can differ from expectations and how to avoid bias
    • how to measure applicants' competence and capability against agreed criteria and assess whether they meet the stated requirements of the vacancy
    • the importance of keeping applicants informed about progress and how to do so
    • how to provide clear and constructive feedback to unsuccessful applicants
    • the purpose and importance of a structured induction programme and what an induction programme should cover to take account of employees' needs
    • how to encourage employees to take responsibility for their progress using active listening and questioning techniques
    • how and when to review employees' progress towards achieving the objectives in their induction programmes
    • how to identify employees' information, learning and development needs
    • the importance of recognising individual performance and how to do so
    • the importance of providing support and opportunities for employees to discuss issues with you
    • the alternative solutions that may be deployed when employees' values, motivations and aspirations are incompatible with their work or your organisation's vision, objectives and values
    • the importance of understanding the reasons why employees are leaving an organisation
    • the importance of evaluating the effectiveness of selection, induction and retention processes and the ways to obtain feedback to identify areas for improvement
    157. Industry and sector specific knowledge and understanding
    • the recruitment and selection issues and specific initiatives and arrangements within the industry and sector
    • the relevant employment practices in your sector and the legal, organisational, codes of practice and policies in relation to recruiting, inducting and retaining staff
    158. Context specific knowledge and understanding
    • the variety of needs of employees, their roles, responsibilities, competences and potential
    • the job descriptions and person specifications for confirmed vacancies
    • the local employment market conditions and the staff turnover rate in your area
    • your organisation's structure, values and culture and the agreed operational plans and changes to work requirements in your area
    • the specialist resources available to support recruitment, induction and retention, and how to make use of them
    • the training and development opportunities and resources available
    • the legal and employment policies and practices within your organisation, including recruitment, selection, induction, development, promotion, retention, redundancy, dismissal, pay and other terms and conditions
    159. General knowledge and understanding
    • the importance of following organisational procedures and legal and ethical requirements when selecting suppliers
    • how to draw up a specification describing the products and services required, including information on quality, time and cost constraints, where appropriate
    • the importance of communicating information clearly, concisely and accurately, and how to do so
    • how to identify suitably qualified prospective suppliers to tender, taking account of the value of the contract and the diversity of suppliers available
    • the importance of including full information about the tendering process, deadlines for receipt of tenders, contract details and how pre-tender queries will be dealt with
    • how to deal with pre-tender queries in ways which ensure all prospective suppliers have the same information available to them
    • how to establish clear criteria and how to evaluate the tenders fairly, using the criteria, and select the supplier that provides the optimal mix of quality, cost, timeliness and reliability
    • how to evaluate tenders rigorously and the importance of seeking clarification from prospective suppliers, where necessary
    • the importance of informing unsuccessful prospective suppliers of the outcome of the evaluation and providing them with feedback, where appropriate
    • how to resolve any post-tender queries with unsuccessful suppliers promptly and effectively
    160. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for selecting suppliers
    • the legal, organisational, codes of practice and policies relevant to select suppliers through a tendering process
    161. Context specific knowledge and understanding
    • your organisation's procedures and legal and ethical requirements for selecting suppliers
    • the limits of your own knowledge, skills and competence and the sources of advice, guidance and support available (from colleagues or procurement or legal specialists) on any aspects of tendering for supplies about which you are unsure
    • the details of the specifications about products and services required
    • the diversity of suppliers available to you in your role and how to contact them
    162. General knowledge and understanding
    • the difference between influencers and decision makers and their relative roles in the decision-making process
    • the key stages in the sales cycle, and how to use this effectively in structuring the sales approach
    • the importance of active and empathetic listening, and of confirming understanding
    • the importance of questioning techniques and how to use these during the sales cycle
    • the difference between features and benefits, and how to use these in selling
    • the typical range of behaviours displayed by customers, including body language, and how to respond to these constructively in a sales situation
    • the typical objections that can arise in a selling situation and how to manage these
    • how to evaluate potential trade-offs to achieve a 'win-win', whereby particular aspects of the product or service's package might be enhanced whilst others of lesser importance might be reduced, for the benefit of both your customer and your organisation
    • the effective methods for closing sales and confirming customer commitment
    163. Industry and sector specific knowledge and understanding
    • the legal, organisational, codes of practice and policies relevant to selling products and services
    164. Context specific knowledge and understanding
    • your organisation's sales plans and objectives, including its target market, key customers and their requirements from your products and services
    • your organisation's products and services, their features and potential benefits
    • your organisation's structure and lines of decision-making related to sales
    • the current competitor sales activities, the key features of their products and services, including how they compare with your organisation's products and services
    • your own sales targets and how to create plans for achieving these
    • your organisation's sales process and procedures, including recording requirements
    • the available literature and materials to support the selling process
    165. General knowledge and understanding
    • the benefits of learning for employees and the ways you can develop a culture where learning is valued and the willingness and efforts to learn are recognised
    • how to identify potential future roles and responsibilities for employees
    • how to provide employees with specific feedback designed to improve their performance
    • the tools available for assessing knowledge, skills and competence
    • how to analyse the gaps between current levels of knowledge, skills and competence and the levels required
    • how to develop learning and development plans based on a sound analysis of learning needs
    • why it is important for employees to have a written personal development plan and what it should contain (for example, identified learning needs, learning activities to be undertaken and the learning objectives to be achieved, timescales and required resources)
    • how to prioritise employees' learning needs, including taking account of organisational needs and priorities, and the personal and career development needs
    • the different types of learning activities, their advantages and disadvantages and the required resources (for example, time, fees, substitute staff)
    • the range of methods, platforms and technologies for learning and development
    • how and where to obtain information on different learning activities and how to match them to different individual learning preferences and learning content.
    • how to set learning objectives which are Specific, Measurable, Achievable, Realistic and Time-bound (SMART)
    • the types of support employees might need to undertake learning activities, the types of obstacles they may face and how these can be resolved
    • how to monitor and evaluate whether learning activities have achieved their intended learning objectives
    • the importance of regularly reviewing and updating personal development plans based on performance, learning activities undertaken and any wider changes
    • how to encourage employees to take responsibility for their own learning and development, including personal reflection on their performance
    • the sources of specialist expertise in relation to identifying and providing learning for employees
    166. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for the development or maintenance of knowledge, skills and competence and specific initiatives and arrangements
    • the legal, organisational, codes of practice and policies relevant to supporting employees' learning and professional development
    167. Context specific knowledge and understanding
    • the employees in your team, their roles, responsibilities, competences and potential
    • the knowledge, skills and competence requirements for different roles within your area of responsibility the identified gaps in employees' knowledge, skills and competence
    • the tools used in your organisation to identify individual learning needs and preferences
    • the identified learning needs of employees and their personal development plans linked to performance management or appraisal
    • the learning activities and resources available in your organisation
    • the opportunities for employees' learning and career development in your organisation
    • the support and supervision available to employees within your organisation
    • your organisation's learning and personal and professional development policy and practices
    • the sources of internal and external specialist advice and support available to you
    168. General knowledge and understanding
    • the importance of engaging those who can contribute or may be affected in the decision making process, and how to do so
    • the importance of setting objectives for the decision, and how to make it clear what the decision must achieve and what is outside the scope of the decision
    • how to identify the information you need to take the decision and how to access it from different sources
    • how to judge whether you have the required information to allow you to take the decision
    • how to identify if information is inadequate, unreliable, contradictory or ambiguous, and how to remedy this within required timelines
    • how to analyse information to identify relevant facts, patterns and trends
    • the range of options open to you and how to evaluate the options
    • the concept of data driven decision making
    • how to justify your conclusions using evidence to support them
    • the importance of ensuring your decisions are in line with your organisation's values, policies, guidelines and timelines
    • the importance of showing any assumptions you have made and risks that may be involved, and how to do so
    • how to communicate your decision to different audiences
    169. Industry and sector specific knowledge and understanding
    • the industry and sector requirements for using information to make decisions
    • the legal, organisational, codes of practice and policies relevant to using information for decision making
    170. Context specific knowledge and understanding
    • the colleagues who can contribute to the decision making process or will be affected by the decision
    • the facts, patterns and trends within your organisation that may impact on your decision
    • your organisation's values, policies, guidelines and timelines related to your decisions
    • the scope of your authority for taking decisions, when you need to refer decisions to someone else and the colleagues you may need to refer to
    • the steps to take if you do not have the required information, the decision is outside your area of responsibility, or your decisions conflict with values, policies, guidelines and timelines required
    behaviour
    1. Assessing
    2. Building consensus
    3. Communicating
    4. Consulting
    5. contingency planning
    6. Decision-making
    7. Delegating
    8. Evaluating
    9. Influencing
    10. information management
    11. Innovating
    12. Involving others
    13. Monitoring
    14. Persuading
    15. planning
    16. Presenting information
    17. Prioritising
    18. Reflecting
    19. reviewing
    20. risk management
    21. Setting objectives
    22. Scenario building
    23. Thinking systematically
    24. Thinking critically
    skill
    1. Analysing
    2. Communicating
    3. Evaluating
    4. information management
    5. Innovating
    6. Involving colleagues
    7. Negotiating
    8. Networking
    9. Obtaining feedback
    10. Persuading
    11. planning
    12. Presenting information
    13. Prioritising
    14. reviewing
    15. Thinking strategically
    16. Thinking with a focus on customers
    17. Acting assertively
    18. Decision-making
    19. Empowering
    20. Involving others
    21. Leadership
    22. Monitoring
    23. Problem solving
    24. Providing feedback
    25. Setting objectives
    26. Team building
    27. Valuing and supporting others
    28. Delegating
    29. Leading by example
    30. reporting
    31. time management
    32. Valuing and supporting members of staff
    33. Assessing
    34. benchmarking
    35. Interviewing
    36. Involving employees
    37. Questioning
    38. risk management
    39. Thinking systematically
    40. coaching
    41. Demonstrating
    42. Empathising
    43. Influencing
    44. Inspiring
    45. Learning
    46. Motivating
    47. Reflecting
    48. Consulting
    49. Building consensus
    50. Forecasting
    51. Thinking creatively
    52. Managing of self
    53. Personal resilience
    54. Valuing individuals
    55. Managing conflict
    56. Balancing competing needs and interests
    57. Stress management
    58. Managing self
    59. Motivation of self
    60. Personal and professional development
    61. Role modelling
    62. Self-assessment
    63. Role-modelling
    64. Customer focused
    65. Managing risks
    66. Scenario building
    67. Thinking critically
    68. Assessing risks
    69. Being agile in managing risks or crisis
    70. contingency planning
    71. Following
    72. Supporting
    73. Valuing differences
    74. Managing programmes
    75. Managing projects
    76. Involving team members
    77. Empathy
    78. Motivation
    79. Self-reflection
    80. Self-awareness
    81. Lead by example
    82. Building allyship
    83. Performance management
    84. Supporting teams
    85. Supporting individual resilience
    86. mentoring
  15. Mason
    responsibility
    1. Contribute to stone cladding lifting procedures
      COSVR204 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and working with others to devise methods of lifting and positioning stone cladding.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, adapt, position and secure
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting and fitting of stone cladding to given working instructions
      • contribute to devising methods of adapting plant and equipment to enable cladding to be lifted and positioned
      • work with relevant trades to carry out the required adaptations
      11. safe completion of own work within the estimated agreed allocated time
      12. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with erecting complex stonemasonry structures
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ contribute to devising methods of adapting plant and equipment to enable stone cladding to be lifted, positioned and fixed
      ‐ work with relevant trades to carry out the required adaptations
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ direct and guide the operations and movement of plant and equipment
      ‐ use hand tools, power tools, and ancillary and safety equipment
      ‐ use lifting equipment appropriate to the task
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with stone cladding lifting procedures
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ plant
      ‐ equipment
      ‐ scaffolding
      ‐ adaptations
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary, safety and lifting equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, area, volume and weight associated with the method/procedure to adapt plant and equipment to lift and fit stone cladding
      24. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    2. Erect complex stonemasonry structures
      COSVR202 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing and erecting complex stonemasonry structures with prepared stonemasonry components.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fittings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, check, plumb, level, mark out, fit, cut, drill, lift, position and secure
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of stonemasonry components to given working instructions
      11. erect complex natural stone structures using prepared stonemasonry components to given working instructions for the following
      • curved, splayed and angled walls
      • centring, props and struts
      • arches
      • tracery
      • projecting courses
      • pilasters and/or buttresses
      12. safe completion of own work within the estimated agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with erecting complex stonemasonry structures
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ lift, position and lay prepared complex stone components
      ‐ carry out overhand work
      ‐ cut, drill and fix retention and load bearing fixings
      ‐ erect, curved, splayed and angled walls
      ‐ form arches and traceries
      ‐ install projecting courses
      ‐ install temporary centring, props and struts
      ‐ form pilasters and/or buttresses
      ‐ mix mortars to specifications
      ‐ install damp-proof courses, expansion and compression gaps
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting complex stonemasonry structures
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ prepared complex stone components
      ‐ fine aggregates, cement, lime, additives
      ‐ damp-proof courses
      ‐ frames, lintels, insulation
      ‐ centrings, props and struts
      ‐ retention and load bearing fixings
      ‐ fittings
      ‐ hand tools, portable power tools, ancillary and safety equipment and mechanical lifting equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to erect complex stonemasonry structures
      25. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Senior Crafts (Construction)
    3. Erect masonry cladding
      COSVR42 This standard is about preparing and erecting brickwork and blockwork and/or local material cladding to pre-erected structures, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, lay, position, level, plumb, fit, fix and secure
      8. use and maintain hand and power tools, and equipment
      9. erect brick and block and/or local material cladding to given working instructions, including the formation of openings and joint finishes, for at least one of the following structures
      • pre-erected timber frame
      • pre-erected concrete
      • pre-erected steel
      • existing masonry structure
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with the erection of masonry cladding
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ erect brick, block and thin joint block cladding to pre-erected timber frame, concrete, steel and existing structures
      ‐ clad structures using local materials
      ‐ install brick slips
      ‐ position and secure wall ties including spacing, particularly around openings and movement joints
      ‐ form and maintain the integrity of cavities
      ‐ install and maintain the integrity of fire barriers and breaks
      ‐ form joint finishes
      ‐ form openings
      ‐ position, level, plumb, fix and integrate brick soffit systems
      ‐ install masonry support angles
      ‐ prop and support structures
      ‐ remove temporary structures
      ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
      ‐ form and install weep holes and vents
      ‐ position, bond and tape insulation materials
      ‐ install wind posts
      ‐ mix mortar
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting masonry cladding
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ bricks, blocks, mortars, frames, insulation, damp-proof barriers, brick slips, cloak systems, cavity closers, fire breaks lintels, fixings and ties
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect masonry cladding
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    4. Erect masonry structures
      COSVR40 This standard is about erecting brickwork and blockwork and/or structures of local materials and styles, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark-out, lay, position, plumb, level and secure
      8. use and maintain hand and power tools, and equipment
      9. erect masonry in brick and block and/or local materials to given working instructions for the following
      • cavity wall structures
      • blockwork structures
      • solid wall structures
      • form openings
      • joint finishes
      • cills, capping and copings
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations governing buildings associated with the erection of masonry structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ erect cavity walling and solid walling using brick and block and local materials
      ‐ erect walling of local style
      ‐ lay blocks (traditional and thin joint)
      ‐ determine brick and block bonds
      ‐ form and maintain the integrity of cavities
      ‐ install lintels
      ‐ install movement joints
      ‐ install wind posts
      ‐ cut bricks, blocks and local materials
      ‐ form joint finishes, including mechanical pointing systems
      ‐ form openings
      ‐ position, level, plumb, fix and integrate brick soffit systems
      ‐ position and fix cills, copings and cappings
      ‐ install masonry support angles
      ‐ prop and support structures
      ‐ complete and remove temporary works
      ‐ position, bond and tape insulation materials
      ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
      ‐ form and install weep holes and vents
      ‐ install and maintain the integrity of fire barriers and breaks
      ‐ position and secure wall ties including spacing, particularly around openings and movement joints
      ‐ mix mortar
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with jointing erecting masonry structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ bricks, blocks, mortars, frames, insulation, damp-proof barriers, cloak systems, cills, copings and cappings lintels, fixings and ties
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect masonry structures
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    5. Erect masonry to form architectural and decorative structures
      COSVR49 This standard is about preparing and erecting brickwork and blockwork and/or structures of local materials, incorporating arches, curves, chimneys, battered and decorative features, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, check, mark-out, lay, position and secure
      8. use and maintain hand and power tools, and equipment
      9. erect masonry in brick and block and/or local materials to given working instructions, to form architectural and decorative features, including forming joint finishes, for at least three of the following
      • arch (rough ringed, axed, gauged)
      • chimney stack
      • fireplace
      • wall with flush, projecting or decorative features
      • wall curved on plan
      • wall curved in elevation
      • wall splayed on plan
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches,electronic data, official guidance and current regulations governing buildings associated with the erection of masonry to form architectural and decorative structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ erect cavity walling and solid walling using brick, blocks and thin joint blocks
      ‐ erect walls in local styles using local materials
      ‐ work overhand
      ‐ position, install and secure fixings and cramps
      ‐ position and secure wall ties including spacing particularly around openings and movement joints
      ‐ form and maintain the integrity of cavities
      ‐ install masonry support angles
      ‐ form and install weep holes and vents
      ‐ form arches (rough ringed, axed, gauged)
      ‐ form chimney stacks
      ‐ form fireplaces
      ‐ form walls flush, projecting and with decorative features
      ‐ form walls curved on plan and check with trammel, templates and bay moulds
      ‐ form walls splayed on plan and check with templates and bay moulds
      ‐ form walls curved and ramped in elevation and set out and check with trammels and profiles
      ‐ prop and support structures
      ‐ install movement joints
      ‐ install wind posts
      ‐ cut bricks, blocks and local materials
      ‐ complete and remove temporary works
      ‐ form joint finishes
      ‐ select and install vertical and horizontal reinforcement
      ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
      ‐ position, bond and tape insulation materials
      ‐ install and maintain the integrity of fire barriers and breaks
      ‐ mix mortar
      ‐ provide information for Building Information Modelling (BIM)
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting masonry to form architectural and decorative structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ bricks, blocks, mortars, frames, insulation, damp-proof barriers, cloak systems, lintels and ties
      ‐ components and fixings
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect masonry to form architectural and decorative structures
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Trowel Occupations (Construction)
      2. Heritage Skills (Construction)
    6. Erect thin joint masonry structures
      COSVR44 This standard is about preparing and erecting thin joint block masonry structures, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, cut, prepare, lay, position and secure
      8. use and maintain hand and power tools, and equipment
      9. erect thin joint masonry structures to given working instructions for at least three of the following
      • cavity wall structures
      • solid wall structures
      • form openings
      • mix jointing compounds
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with the erection of thin joint masonry structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ erect cavity walling and solid walling using thin joint blocks
      ‐ determine thin joint block bonds
      ‐ level bed (course one)
      ‐ check plumb
      ‐ form and maintain the integrity of cavities
      ‐ form openings
      ‐ position, level, plumb, fix and integrate brick soffit systems
      ‐ install masonry support angles
      ‐ position, fix and bed, damp-proof barriers, cloak systems and cavity trays
      ‐ position and secure wall ties including spacing, particularly around openings
      ‐ form and install movement joints
      ‐ install and maintain the integrity of fire barriers and breaks
      ‐ form and install weep holes and vents
      ‐ position, bond and tape insulation materials
      ‐ install wind posts
      ‐ mix jointing compound
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with erecting thin joint masonry structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ blocks, jointing compounds, frames, insulation, damp-proof barriers, cloak systems, lintels, fixings, ties
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect thin joint masonry structures
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    7. Finish stone products
      COSVR638 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing, setting up, operating and maintaining the hand tools and machinery to finish stone products.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists, job cards and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to examine, measure, mark out, position, secure and cut
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of finished stone products to given working instructions
      11. prepare, set up, operate and maintain hand tools and machinery to finish stone products to given working instructions with the following finishes
      • profile
      • tooled/textured
      • honed/polished/rubbed
      12. safe completion of own work within the estimated agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, cutting lists, job cards, manufacturers' and technical information, official guidance and current regulations associated with finishing stone products
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movementstorage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ prepare and set up cutting, profiling, rubbing/honing and polishing hand tools and machinery
      ‐ identify the compatibility of materials with machinery
      ‐ safely use equipment for flame texturing
      ‐ operate cutting, profiling, rubbing/honing and polishing machinery
      ‐ lift stones using manual and mechanical methods
      ‐ position stones in required locations
      ‐ secure stone prior to, and during, the finishing process
      ‐ identify how damage to the materials and machinery can be avoided
      ‐ identify dimensional control aids and their uses
      ‐ identify and report defects and discrepancies in materials and machinery
      ‐ set up and change polish/abrasives
      ‐ identify types, suitability and construction of polish/abrasives
      ‐ identify finishing process faults (pitting, erosion, inconsistencies, perforation and colour changes)
      ‐ identify the scope and limitations of the machinery
      ‐ select the appropriate machine for the work to be carried out
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      • team work and communication
      • needs of other occupations associated with finishing stone products
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ cutting, profiling, rubbing/honing and polishing hand tools and machinery
      ‐ abrasives
      ‐ acetylene gas
      ‐ stone materials
      ‐ polish/lubricants
      ‐ bonding
      ‐ hand tools, power tools, ancillary and safety equipment
      ‐ confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to finish stone products
      25. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    8. Fix and secure memorial masonry
      COSVR194 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and fixing and securing memorial masonry.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, codes of practice, manufacturers' information and customer requirements related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employers' quality procedures
      8. demonstration of work skills to measure, mark out, excavate, lay, pour, drill, fit, finish, position, secure, seal and clean
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. transport memorial stones safely and securely
      11. arrange the lifting of memorial stones to given working instructions
      12. excavate the area and lay the foundation to given working instructions
      13. install memorial stones to given working instructions
      14. reinstate ground conditions
      15. safe completion of own work within the estimated, agreed allocated time
      16. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      17. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries and near misses
      ‐ emergencies relating to occupational activities
      18. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      19. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      20. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers and technical information, official guidance, codes of practice, customer requirements and current regulations associated with fixing and securing memorial masonry
      21. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      22. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      23. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ safely and securely transport memorial stone to avoid damage
      ‐ check that the ground conditions are level and suitable
      ‐ excavate the ground area and lay precast and poured concrete foundations
      ‐ lift and position memorial stones
      ‐ install memorial stones
      ‐ install full grave surrounds
      ‐ understand the protocols relating to the bereaved and the public
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for sites of special interest, consecrated and non-consecrated ground, historical and environmental significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with fixing and securing memorial masonry
      24. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      25. Programme
      • types programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      26. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      27. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ memorial stones
      ‐ packing and softening materials
      ‐ pre-cast concrete units
      ‐ lime based mortar
      ‐ aggregates, sand, cement
      ‐ ground anchors, fixings, fittings
      ‐ hand tools, power tools, mechanical lifting equipment, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • m ethods of calculating quantity, length, area and wastage associated with the method/procedure to fix and secure memorial masonry
      28. Security procedures
      • site, workplace, company, public and operative
      suite
      Stonemasonry (Construction)
    9. Install and form specialist masonry elements
      COSVR810 This standard is about installing and forming specialist masonry support elements, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to position, level, plumb, adjust and fix
      8. use and maintain hand and power tools, and equipment
      9. install and/or form fire barriers and/or breaks and support angles plus at least two of the following specialist masonry support elements to given working instructions
      • brick soffit systems
      • channel systems
      • wind posts
      • vapour and/or moisture barriers
      • wall starter kits
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with installing and forming specialist masonry support elements
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ identify the types, uses and characteristics of specialist masonry support elements; brick soffit systems, support angles, fire barriers and breaks, wind posts and wall starter kits
      ‐ position, level, plumb, fix and integrate brick soffit systems
      ‐ install and adjust masonry support angles
      ‐ install and maintain the integrity of fire barriers and breaks
      ‐ form and maintain the integrity of cavities
      ‐ position and secure wall ties including spacing, particularly around openings
      ‐ position and fix damp-proof barriers, cloak systems and cavity trays
      ‐ form and install weep holes and vents
      ‐ position bond and tape insulation materials
      ‐ install wind posts
      ‐ use wall starter kits
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and `power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the installation and formation of specialist masonry elements
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ specialist masonry support elements
      ‐ fittings and fixings
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, volume, length, width, area and wastage of materials associated with the method and procedure to install and form specialist masonry elements
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    10. Install handset stone cladding to background structures
      COSVR192 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing backgrounds to receive fixings and installing handset stone cladding to background structures.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and maunufacturers' informations related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components, fixings and fittings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, cut, tool, drill, fit, finish, lift, position, fix and secure
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of stone cladding to given working instructions
      11. prepare backgrounds, install and joint internal and external stone cladding to given working instructions
      • mechanical fixings, load-bearing support and restraint systems, shims and spacers, damp-proof membranes, cavity trays, insulation and fire stops
      • remove temporary shims and spacers
      • form expansion and compression gaps
      12. safe completion of own work within the estimated, agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with installing handset stone cladding to background structures
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ cut and drill stone cladding to receive mechanical fixings
      ‐ lift and position stone cladding using manual and mechanical lifting systems
      ‐ install/remove temporary restraint systems
      ‐ install permanent restraints fixings
      ‐ drill background surface to receive fixings
      ‐ fix cladding with load-bearing support and restraint systems
      ‐ align cladding using shims and spacers
      ‐ install membranes, cavity trays, insulation and fire stops
      ‐ remove all temporary shims and spacers
      ‐ form expansion and compression joints
      ‐ mix mortar in line with specification
      ‐ bed and joint or leave gaps for others to seal
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools and equipment, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing handset stone cladding to background structures
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ stone cladding
      ‐ mechanical fixings
      ‐ shims and spacers
      ‐ membranes
      ‐ lime, cement, fine and coarse aggregates
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary and safety equipment, and lifting systems
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to install handset stone cladding to background structures
      25. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    11. Install internal stone flooring
      COSVR227 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing backgrounds and installing internal natural stone flooring.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, cut, apply, finish, position, secure and seal
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of natural stone flooring to given working instructions
      11. prepare backgrounds, install membranes and lay internal natural stone flooring to given working instructions
      12. safe completion of own work within the estimated agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with the installation of internal stone natural flooring
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ prepare backgrounds to receive internal natural stone flooring
      ‐ establish datums, set out, lay and finish natural stone flooring to regular and irregular surfaces, including treads, risers and landings
      ‐ mix and lay self-levelling compounds, screeds, mortars, adhesives and grouts
      ‐ apply natural stone flooring to heated backgrounds
      ‐ bed, joint and point natural stone flooring
      ‐ fix trims and movement joints
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with installing internal stone flooring
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ natural stone
      ‐ adhesives, mortars, grouts, cement, aggregates, primers, self-levelling compounds, additives, surface treatments
      ‐ trims and movement joints
      ‐ damp barriers
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to install internal stone flooring
      25. Security procedures
      • site, workplace, company public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    12. Joint brick and block structures
      COSVR39 This standard is about jointing and pointing brick, block and local material structures, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, rake out, mix and joint
      8. use and maintain hand and power tools, and equipment
      9. joint and point masonry structures to given working instructions for at least one of the following
      • new brickwork or blockwork
      • existing brickwork or blockwork
      • local materials
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with creating joints in brick, block and local material structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ form jointed finishes in new masonry work
      ‐ rake out and form pointed finishes in existing masonry work
      ‐ mix jointing and pointing material
      ‐ form joint finishes by mechanical pointing systems
      ‐ form and install weep holes and vents
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with jointing brick and block structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ jointing and pointing mixes, sand, cement, lime mortars and additives
      ‐ materials and components
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to joint brick, block and local material structures
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    13. Lay bricks and blocks to line
      COSVR37 This standard is about laying bricks and blocks to line and forming a joint finish, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, level, plumb and lay
      8. use and maintain hand and power tools, and equipment
      9. lay to line only and joint finish as required for at least two of the following to given working instructions
      • brickwork
      • blockwork
      • thin bed blocks
      • local meterials
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with laying bricks, blocks and local materials to line
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ lay to line common and facing bricks, blocks and thin joint blocks
      ‐ lay to line local materials
      ‐ identify types of bricks and blocks
      ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
      ‐ form and maintain the integrity of cavities
      ‐ position, bond and tape insulation materials
      ‐ position and secure wall ties including spacing, particularly around openings and movement joints
      ‐ form and install weep holes and vents
      ‐ form a joint finish, including using mechanical pointing systems
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with laying bricks, blocks and local materials to line
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ bricks, blocks, mortar, thin joint mixes, wall ties, damp proof courses, damp proof membranes, cloak systems, cavity trays and insulation
      ‐ fittings and fixings
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, volume, length, area and wastage of materials associated with the method and procedure to lay bricks, blocks and local materials to line
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    14. Prepare and erect or conserve and restore earthen structures
      COSVR549 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment and erecting and dismantling temporary support in order to prepare and erect or conserve and/or restore earthen structures.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least three of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work and appropriate to the type/period
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. minimise damage and maintain a clean work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to select, measure, mark, mix, fit, finish, cut, lay, position and bed
      8. use and maintain hand tools, portable power tools and ancillary equipment
      9. select and prepare earth materials (binders, fibres) and/or supports/formwork
      10. prepare and erect or conserve and/or restore at least one of the following earthen structures to given working instructions
      • monolithic earth walls (cob, rammed earth, mud) including forming openings, detail and finishes
      • earth mortared masonry structures (clay lump, stone, brick) including forming openings, details and finishes
      11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      12. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      14. Hazards
      • those identified by risk assessment, method of work, manufacturers' technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, archaeological watching brief, historical conservation plans and charters, legislation, official guidance and current regulations governing buildings
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, portable power tools and ancillary equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ select and test raw materials, including field and laboratory tests
      ‐ prepare earth materials (soil, binders, fibre, additives)
      ‐ erect and dismantle formwork
      ‐ produce specialist tools
      ‐ work with plant or machinery
      ‐ produce templates and earth blocks
      ‐ identify line, level and verticality
      ‐ identify and produce lift lines and overhangs
      ‐ protect structures from shrinkage, cracking and moisture intrusion
      ‐ validate appropriate ways in which the work should be carried out
      ‐ recognise sensitive areas (plaster, details, timber-work)
      ‐ maintain heritage and archaeological integrity
      ‐ maintain the principles of minimum intervention and reversible alterations
      ‐ prepare and erect, or, conserve and restore monolithic earth walls (cob, rammed earth, mud) including forming openings, details and finish
      ‐ prepare and erect, or, conserve and restore earth mortared masonry structures (clay lump, stone, brick) including forming openings, details and finishes
      ‐ record work carried out (written, photographic or digital)
      ‐ recognise and/or report protected flora and fauna (mortar bees)
      ‐ remove deteriorated and/or inappropriate materials
      ‐ erect and replace fabric, materials or structural components
      ‐ repair fabric, materials or structural components in-situ
      ‐ maintain existing structures
      ‐ integrate existing and new constructional components or finishes
      ‐ store salvageable fabric, materials and structural components
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ use hand tools, portable power tools and ancillary equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing and erecting, or conserving and restoring earthen structures
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of progress charts, timetables and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ timber, manufactured sheet material, limes, aggregates, base materials, earth, binding materials, finishing materials, turf, fixings and associated ancillary items
      ‐ hand tools, portable power tools and ancillary equipment
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to prepare and erect or conserve and restore earthen structures
      24. Security procedures
      • site, workplace, company and operative
      suite
      Heritage Skills (Construction)
    15. Prepare background surfaces and fixings to receive stone cladding
      COSVR191 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing background surfaces and providing fixings to receive stone cladding on solid structures – internal and external.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, drill, fit, cut, position, fix, secure and seal
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. prepare backgrounds to given working instructions with
      • load bearing support and restraint systems to solid structures
      • insulation (membranes, fire stops)
      • cavity trays
      • backgrounds with waterproof sealants
      11. safe completion of own work within the estimated, agreed allocated time
      12. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturer's and technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturer's and technical information, official guidance and current regulations associated with preparing background surfaces and fixings to receive stone cladding
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ set out location of support and restraint systems
      ‐ drill and cut cladding to receive fixings
      ‐ drill backgrounds to receive mechanical fixings
      ‐ fix load bearing support and restraint systems
      ‐ fix cavity trays
      ‐ cut and fix insulation (membranes, fire stops)
      ‐ seal solid surfaces with proprietary waterproof sealants
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing backgrounds to receive stone cladding
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of programme of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ load bearing support and restraint systems
      ‐ mechanical anchors
      ‐ chemical anchors and studs
      ‐ insulation board, membranes
      ‐ fire stops, cavity trays
      ‐ sealants
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to prepare background surfaces to receive stone cladding
      24. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    16. Prepare, mix and distrubute concrete and mortars
      COSVR36 This standard is about preparing and mixing, by hand and mechanically, concrete and mortars, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to gauge, mix and distribute
      8. use and maintain hand and power tools, mixing plant and equipment
      9. gauge and mix concrete and/or mortars and distribute to given working instructions
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with preparing, mixing and distributing concrete and mortars
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, mixers and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ gauge and mix concrete and mortars by hand
      ‐ gauge and mix concrete and mortars mechanically
      ‐ carry out pre-use checks on mechanical mixers
      ‐ recognise types of concrete and mortar
      ‐ maintain consistency of mixes for strength, colour and texture
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ work with, around and in close proximity to plant and machinery
      ‐ transport and distribute concrete and mortars
      ‐ use hand and power tools, mixing plant and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with preparing, mixing and distributing concrete and mortars
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ aggregate, sand, lime, cement, water, additives
      ‐ hand and power tools, mixing plant, transportation and distribution equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, volume, length, width, area and wastage of materials associated with the method and procedure to prepare, mix and distribute concrete and mortars
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    17. Produce complex architectural stone enrichments
      COSVR207 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing and producing complex architectural stone enrichments in natural stone.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, shape, carve, embellish and finish
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. create a maquette
      11. arrange the lifting of stones to given working instructions
      12. check stone for faults and square and true
      13. produce complex architectural stone enrichments to given working instructions
      • set out and work stone to receive three-dimensional enrichments plus at least one of the following: foiled, spherical, curved
      • work surface to produce required surface finish
      14. safe completion of own work within the estimated agreed allocated time
      15. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      17. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      19. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with producing complex architectural stone enrichments
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ check stone for faults
      ‐ check stone for size, square and true
      ‐ create a maquette
      ‐ prepare surfaces to receive enrichments
      ‐ produce three dimensional, foiled, spherical and curved complex architectural stone enrichments
      ‐ produce specialist surface finishes
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      • team work and communication
      • needs of other occupations associated with producing complex architectural stone enrichments
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ natural stones
      ‐ modelling clay
      ‐ templates, moulds and reverses
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to produce complex architectural stone enrichments
      27. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    18. Produce complex memorials
      COSVR205 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and designing, setting out, preparing and producing complex memorials.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, codes of practice, customer requirements, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, design, draw, computer image, cut, drill, shape, position and secure
      9. use and maintain hand tools, power tools, ancillary and safety equipment, and computer imaging equipment
      10. arrange the lifting of memorial masonry to given working instructions
      11. produce templates, moulds and reverses
      12. cut and prepare memorial masonry to given working instructions to produce the following
      • complex shapes
      • plain, chamfered and profiled edges
      • form holes and recessed panels
      13. produce complex details to memorial masonry to given working instructions for the following
      • hand cut lettering
      • hand carving
      • complex incised lettering
      • raised and inlaid lead lettering
      • use computer imaging to reproduce design layout on vinyl sheet
      14. safe completion of own work within the estimated, agreed allocated time
      15. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      17. Hazards
      • t hose identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      19. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, codes of practice, customer requirements, official guidance and current regulations associated with producing complex memorials
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment and computer imaging equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ design layout of lettering and ornamentation
      ‐ identify and understand the properties of the different types of stone (limestone, sandstone, granite, marble, slate)
      ‐ reproduce designs by computer imaging on vinyl sheeting
      ‐ lift and position memorial stones
      ‐ cut and prepare memorial masonry
      ‐ work stones to complex shapes and enriched profiles
      ‐ produce holes and recessed panels
      ‐ produce plain, chamfered and profiled edges
      ‐ produce templates, moulds and reverses
      ‐ produce incised and raised lettering, raised and inlaid lead lettering, hand carving and hand cut details
      ‐ produce various surface finishes
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, consecrated and non-consecrated ground, historical and environmental significance
      ‐ understand the protocols relating to the bereaved and the public
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, computer imaging equipment, ancillary and safety equipment
      ‐ use of lifting equipment appropriate to the task
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing complex memorials
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ computer imaging equipment
      ‐ vinyl sheeting
      ‐ memorial stones – limestone, sandstone, granite, marble, slate
      ‐ templates, moulds and reverses
      ‐ fittings and fixings
      ‐ hand tools, power tools, lifting equipment, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to produce complex memorials
      27. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Senior Crafts (Construction)
    19. Produce complex stonemasonry components
      COSVR200 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing and producing natural stone complex shapes and finishes.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer’s quality procdures
      8. demonstration of work skills to measure, mark out, position, bore, drill, shape and finish
      9. use and maintain hand tools, power tools, ancillary, RPE and/or LEV equipment
      10. check stone for faults
      11. check stone for square and true
      12. arrange the lifting and fitting of natural stone components to given working instructions
      13. select, cut and produce natural stone components to given working instructions for at least four of the following
      • shaped curved on plan
      • tracery
      • ramp and twist
      • spheres
      • entablature
      • prepared for fixings and lifting
      • ionic components
      • finials
      14. safe completion of own work within the estimated agreed allocated time
      15. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      17. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      19. Information
      • drawings, templates, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with producing complex stonemasonry components
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ check stone for faults
      ‐ check stone for square and true
      ‐ select, cut and produce shaped curved on plan, tracery, ramp and twist, spheres, entablature, ionic components and finials to natural stone components
      ‐ produce complex finishes
      ‐ form provisions for fixings and lifting
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing complex stonemasonry components
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ natural stone
      ‐ drawings
      ‐ templates
      ‐ moulds and reverses
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume, weight and wastage associated with the method/procedure to produce complex stonemasonry components
      27. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Senior Crafts (Construction)
    20. Produce complex templates and moulds
      COSVR199 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and setting out complex shapes and producing templates, moulds and reverses for stonemasonry components.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • t he level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer’s quality requirements
      8. demonstration of work skills to measure, draw, mark out, cut and finish
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. set out complex shapes and produce templates, moulds and reverses for natural stone components to given working instructions for at least four of the following
      • shaped curved on plan
      • tracery
      • ramp and twist
      • spheres
      • entablature
      • ionic components
      • finials
      11. safe completion of own work within the estimated agreed allocated time
      12. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      14. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance, and current regulations associated with producing complex templates and moulds
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and understand the organisational quality requirements particular to proposed or existing structure
      ‐ produce drawings, complex templates and moulds for new and restoration work to profiled stonework
      ‐ set out complex geometrical shapes
      ‐ produce templates, moulds and reverses for natural stone components with curved in plan and elevation; tracery, ramp and twist, and spheres, entablatures, ionic components and finials
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • n eeds of other occupations associated with producing complex templates and moulds
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ sheet zinc
      ‐ sheet plastic
      ‐ sheet timber
      ‐ profiler
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, weight, volume and wastage associated with the method/procedure to produce complex templates and moulds
      24. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Accessing Operations and Rigging (Construction)
      3. Senior Crafts (Construction)
    21. Produce sawn stone products
      COSVR637 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing, setting up, operating and maintaining the machinery to produce sawn stone products.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, cutting lists, job cards, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials, tools and equipment
      • safe use of access equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to lift, move, examine, measure, mark out, position, secure and cut
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of sawn slab and six-sided units to given working instructions
      11. check stone for faults
      12. prepare, set up, operate and maintain primary and secondary saws to produce sawn slab and six-sided units, minimising waste, to given working instructions
      13. check sawn stone for square and true and to given tolerances
      14. safe completion of own work within the estimated agreed allocated time
      15. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers’ information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      17. Hazards
      • those identified by risk assessment, methods of work, manufacturers’ and technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      19. Information
      • drawings, specifications, schedules, method statements, risk assessments, job cards, cutting lists, manufacturers' and technical information, official guidance and current regulations associated with producing sawn stone products
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ programme the sawing machinery
      ‐ prepare and set up the sawing machinery
      ‐ identify the compatibility of materials with machinery
      ‐ operate the sawing machinery
      ‐ check and maintain the sawing machinery
      ‐ check stones for faults
      ‐ lift stones using manual and mechanical methods
      ‐ position stones in required locations
      ‐ secure stones prior to, and during, the sawing process
      ‐ operate and maintain primary and secondary saws to produce sawn slab and six-sided units, minimising waste
      ‐ identify how damage to the materials and machinery can be avoided
      ‐ identify the relevant dimensional control aids and their uses
      ‐ identify and report defects and discrepancies in materials and machinery
      ‐ set up and change tooling
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with producing sawn stone products
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ sawing machinery
      ‐ blades, wires
      ‐ stone materials
      ‐ lubricants
      ‐ lifting equipment
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce sawn stone products
      27. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    22. Produce standard architectural stone enrichments
      COSVR195 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing and producing architectural stone enrichments in natural stone.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employers' quality procedures
      8. demonstration of work skills to measure, mark out, shape and finish
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. check stone for faults, square and true
      11. produce architectural stone enrichments to given working instructions
      • set out and work stone to receive enrichments: flat; moulded; straight and curved; internal and external mitres; stop ends and returned ends
      • set out and produce enrichments for at least two of the following: repeated enrichment (egg and dart, or tongue and dart, or bead and reel); v-cut carving, high relief carving; low relief carving
      • produce required surface finishes
      12. safe completion of own work within the estimated, agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with producing standard architectural stone enrichments
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, in confined spaces, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ check stone for faults
      ‐ check stone for size, square and true
      ‐ prepare surfaces to receive enrichments
      ‐ set out and work stones to receive enrichments, flat; moulded; straight and curved; internal and external mitres; stop ends and returned ends
      ‐ set out and produce architectural stone enrichments (repeated enrichments: egg and dart, tongue and dart, bead and reel), v-cut carving, high relief carving, low relief carving
      ‐ produce required surface finishes
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      • team work and communication
      • needs of other occupations associated with producing standard architectural stone enrichments
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of wok and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ natural stones
      ‐ templates, moulds and reverses
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to produce standard architectural stone enrichments
      25. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    23. Produce standard stonemasonry components
      COSVR188 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, preparing and producing profiled natural stone components.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clean and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, evaluate, mark out, shape, finish, lift, handle and transport
      9. use and maintain hand tools, power tools, ancillary, RPE and/or LEV equipment
      10. arrange the lifting of stonemasonry components to given working instructions
      11. produce natural stone components to given working instructions
      • shaped true and square
      • moulded straight, returned ends and returned stop ends
      • internal and external mitres
      • prepared for fixings
      12. safe completion of own work within the estimated agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information and current regulations associated with producing standard stonemasonry components
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and understand the organisational quality requirements
      ‐ select suitable stone
      ‐ prepare stones for lifting
      ‐ lift stones using approved methods
      ‐ position and secure stones in required locations
      ‐ identify bedding plane and position plane to suit the use of the stone component
      ‐ check stone for faults
      ‐ produce natural stone components with true and square surfaces, moulded straight, with returned ends, returned stop ends, external and internal mitres in accordance with templates, moulds and drawings
      ‐ form fixing provisions
      ‐ tool surfaces to required finish
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access and lifting equipment
      • team work and communication
      • needs of other occupations associated with producing standard stonemasonry components
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ lifting and access equipment
      ‐ natural stone
      ‐ templates and moulds
      ‐ fittings
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, weight and wastage associated with the method/procedure to produce standard stonemasonry components
      25. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    24. Produce standard templates and moulds
      COSVR187 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and preparing and producing templates and moulds for masonry components.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, cut and finish
      9. use and maintain hand tools, power tools, safety and ancillary equipment
      10. produce basic section bed and face moulds to given working instructions for natural stone components, shaped true and square and moulded straight with stop ends and returns
      11. safe completion of own work within the estimated, agreed allocated time
      12. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      13. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      14. Hazards
      • those identified by methods of work, risk assessment, manufacturers' and technical information, statutory regulations and official guidance
      15. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      16. Information
      • drawings, specifications, schedules, risk assessments, method statements, manufacturers' and technical information, official guidance and current regulations associated with producing standard templates and moulds
      17. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      18. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      19. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and understand the organisational quality requirements particular to the proposed or existing structure
      ‐ understand how to identify stone type, dimensional and form accuracy (eg moulding, shape, consistency)
      ‐ produce templates and moulds for natural stone components to obtain true and square surfaces, mouldings, mouldings with returned and stopped ends and curved mouldings
      ‐ understand why photographic records could be required
      ‐ record relevant information on template
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      • team work and communication
      • needs of other occupations associated with producing standard templates and moulds
      20. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      21. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      22. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      23. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ sheet zinc
      ‐ sheet plastic
      ‐ sheet timber
      ‐ moulding materials
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, weight, volume, area and wastage associated with the procedure to to produce standard templates and moulds
      24. Security procedures
      • site, workplace, company , public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Accessing Operations and Rigging (Construction)
    25. Provide details to memorial stones
      COSVR198 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and providing lettering and ornamentation on memorial stones.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, codes of practice, customer requirements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality requirements
      8. demonstration of work skills to measure, mark out, position, inscribe, ornament and finish
      9. use and maintain hand tools, ancillary tooling equipment, power tools and safety equipment
      10. produce working templates for sand blasting
      11. arrange the lifting of memorial stones to given working instructions
      12. produce details on memorial stones to given working instructions
      • sand blast lettering
      • sand blast ornamentation
      • painting to letters and ornamentation
      • gilding to letters and ornamentation
      • hand polished (honed) surface
      13. safe completion of own work within the estimated, agreed allocated time
      14. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      16. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      18. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers and technical information, official guidance, codes of practice, customer requirements and current regulations associated with providing details to memorial stones
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ identify and understand the properties of the different types of stone (limestone, sandstone, granite, marble, slate)
      ‐ produce working templates for sand blasting
      ‐ sand blast lettering and ornamental relief work
      ‐ paint to lettering and relief work
      ‐ gild to lettering and relief work
      ‐ hand polish (honed) surfaces
      ‐ operate sand blast equipment
      ‐ generate designs/lettering using computer equipment
      ‐ understand the principles of hand cut ornamentation
      ‐ lift and position memorial stones
      ‐ understand the protocols relating to the bereaved and the public
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, consecrated and non-consecrated ground, historical and environmental significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, ancillary tooling equipment, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with providing details to memorial stones
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ memorial stone
      ‐ templates
      ‐ vinyl sheeting, rubber
      ‐ paint, varnish, gold size
      ‐ gold leaf
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary tooling equipment, safety equipment and mechanical lifting equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to provide details to memorial stones
      26. Security procedures
      • site, workplace, company, public and operative
      suite
      Stonemasonry (Construction)
    26. Repair and maintain masonry structures
      COSVR50 This standard is about repairing and maintaining existing brick and/or block and/or structures of local materials and styles, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark-out, cut, remove, lay, position and secure
      8. use and maintain hand and power tools, and equipment
      9. prepare, repair and maintain existing brick and/or block masonry and/or local material structures to given working instructions for at least three of the following
      • match existing materials
      • continue existing bonding
      • match existing quality of structure
      • form openings
      • prop existing walls and floors
      • form internal and external angles
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches,electronic data, official guidance and current regulations governing buildings associated with the repair and maintenance of masonry structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ prepare, repair and maintain existing masonry structures in bricks, blocks and thin joint blocks or local materials and styles
      ‐ identify materials and components and restore structures to original state
      ‐ form joint finishes
      ‐ form openings
      ‐ prop existing walls and floors
      ‐ form and maintain the integrity of cavities
      ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
      ‐ form and install weep holes and vents
      ‐ form internal and external angles
      ‐ position, bond and tape insulation materials
      ‐ install and maintain the integrity of fire barriers and breaks
      ‐ dress surfaces
      ‐ form finishes
      ‐ mix mortars
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with repairing and maintaining masonry structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ bricks, blocks, natural stones, mortars, sand, lime, additives, frames, insulation, damp-proof barriers, cloak systems, lintels and ties
      ‐ fittings and fixings
      ‐ hand and power tools, and equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to repair and maintain masonry structures
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      1. Trowel Occupations (Construction)
      2. Accessing Operations and Rigging (Construction)
      3. Building Maintenance Multi-trades Repair and Refurbishment Operations
    27. Repair and maintain memorials
      COSVR206 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and dismantling, re-fixing, re-working, transporting, cleaning and polishing existing memorials.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments, codes of practice, customer requirements and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, dismantle, shape, fit, position, secure and finish
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of memorial masonry to given working instructions
      11. prepare foundation or supporting structures
      12. repair and maintain memorial masonry to given working instructions
      • mounted plaques
      • ground erected memorial stones
      • existing stones and design features and lettering
      13. reinstate foundation or supporting structure
      14. safe completion of own work within the estimated agreed allocated time
      15. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      16. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      17. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      18. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ local exhaust ventilation (LEV)
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      19. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance codes of practice, customer requirements and current regulations associated with repairing and maintaining memorials
      20. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      21. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      22. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ prepare foundations and supporting structures
      ‐ safely and securely transport memorial stones
      ‐ mark out and cut additional design features and lettering
      ‐ remove and re-fix memorial plaques
      ‐ remove and re-fix ground erected memorial masonry
      ‐ clean and polish stone surfaces
      ‐ mix concrete, mortars and epoxies
      ‐ repair damaged stones
      ‐ lift and position memorials
      ‐ reinstate foundations and supporting structure
      ‐ understand the protocols relating to the bereaved and the public
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, consecrated and non-consecrated ground, historical and environmental significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the repair and maintenance of memorial masonry
      23. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      24. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      25. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      26. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ natural stone components
      ‐ ground anchors, fixings
      ‐ aggregates, sand, lime, cement, additives, resins, colourings, sealants, adhesives
      ‐ lettering finishes
      ‐ cleaning and polishing agents
      ‐ hand tools, power tools, ancillary and safety equipment and mechanical lifting equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to repair and maintain memorial masonry
      27. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Senior Crafts (Construction)
    28. Repair and replace stone cladding
      COSVR197 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and repairing and replacing existing stone cladding.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, cut, lift, drill, tool, remove, position, fix, secure and finish
      9. arrange the lifting of stone cladding to given working instructions
      10. use and maintain hand tools, power tools, ancillary and safety equipment
      11. repair or replace defective stone cladding to given working instructions
      12. safe completion of own work within the estimated agreed allocated time
      13. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      14. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      15. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      16. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      17. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with repairing and replacing stone cladding
      18. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      19. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      20. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ repair defective stone cladding by removal, replacement and damage repair
      ‐ repair and replace load bearing support and restraint systems
      ‐ form joint finishes
      ‐ mix mortars and resins
      ‐ install and remove temporary centring, shores, struts and props
      ‐ install membranes, insulation, cavity trays and fire stops
      ‐ lift and position stone cladding
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with the repair and replacement of stone cladding
      21. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      22. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      23. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      24. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ stone cladding
      ‐ fittings and fixings
      ‐ lime, cement, fine and coarse aggregates
      ‐ additives, resins, colouring
      ‐ membranes, insulation, fire stops, cavity trays
      ‐ hand tools, power tools, and ancillary and safety equipment, and lifting systems
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to repair and replace existing stone cladding
      25. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    29. Repair basic stonemasonry structures
      COSVR196 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and repairing basic stonemasonry structures.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employers' quality procedures
      8. demonstration of work skills to measure, mark out, cut out, remove, renew, fix and finish
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. cut out and prepare the substrate with regard to the repair method
      11. arrange the lifting of stonemasonry structures to given working instructions
      12. repair stonemasonry structures to given working instructions
      • stone and mortar repairs
      • individual damaged/defective stones
      • replicate stones
      • clean beds and joints including removal of redundant fixings
      • match finishes
      13. safe completion of own work within the estimated, agreed allocated time
      14. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      16. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      18. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with repairing basic stonemasonry structures
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ carry out stone and mortar repairs by full or partial replacement
      ‐ repair individual damaged/defective stones
      ‐ match finishes in both stone and mortar
      ‐ prop and protect existing structures
      ‐ cut out and prepare the substrate with regard to the repair method
      ‐ clean beds and joints including removal of redundant fixings
      ‐ replace and repair stones
      ‐ identify and fix suitable reinforcements and fixings
      ‐ identify and mix suitable mortars and adhesives
      ‐ use quick lime, putty lime and hydraulic lime in mortars and lime washes
      ‐ protect lime mortars from adverse weather and rapid drying
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919), historical significance, listed buildings, flora and fauna
      ‐ discuss and review on-going work
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with repairing basic stonemasonry structures
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of programmes of wok and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality, and sizes
      ‐ natural stones, fixings, fine aggregates, lime, lime mortars, cement, lime additives, adhesives, damp barriers, colourings, insulation, reinforcements, props and struts
      ‐ hand tools, power tools, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, weight, area and wastage associated with the method/procedure to repair basic stonemasonry structures
      26. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Accessing Operations and Rigging (Construction)
      3. Building Maintenance Multi-trades Repair and Refurbishment Operations
    30. Repair complex stonemasonry structures
      COSVR208 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and repairing existing complex stonemasonry structures.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. comply with employer's quality procedures
      8. demonstration of work skills to measure, mark out, remove, renew, cut, shape, fit, position, secure, finish, shore, prop and strut
      9. use and maintain hand tools, power tools, ancillary and safety equipment
      10. arrange the lifting of stonemasonry structures to given working instructions
      11. check stone for faults and square and true
      12. repair straight and curved walling stonemasonry structures to given working instructions plus at least two of the following
      • openings or copings
      • arches
      • tracery
      • projecting courses
      13. safe completion of own work within the estimated, agreed allocated time
      14. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      15. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      16. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      17. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      18. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with repairing complex stonemasonry structures
      19. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      20. Maintenance
      • operative care of hand tools, power tools, ancillary and safety equipment
      21. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ check stone for faults, square and true
      ‐ repair and maintain existing stonemasonry structures in matching materials and styles with complex stone components associated with openings, copings, projecting courses, arches, tracery, cornices, string and plinth courses, straight and curved walling
      ‐ install and remove temporary centring, shores, struts and props
      ‐ renew joint finishes
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, ancillary and safety equipment
      ‐ use lifting equipment appropriate to the task
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with repairing complex stonemasonry structures
      22. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      23. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      24. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      25. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ natural stones
      ‐ fine and coarse aggregates, cement, lime, additives, resins, adhesives, colourings, frames, lintels, centring, shores, props and struts
      ‐ fittings and fixings
      ‐ hand tools, power tools, ancillary and safety equipment and lifting equipment
      • confirm resources and materials conform with the specification
      • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to repair complex stonemasonry structures
      26. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      Stonemasonry (Construction)
    31. Set out complex handset stonemasonry cladding
      COSVR203 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment , and setting out for the installation of complex handset stonemasonry cladding to structures.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. comply with employer's quality procedures
      7. demonstration of work skills to measure, mark out, level, position and secure
      8. use and maintain hand tools, power tools, setting out equipment, ancillary and safety equipment
      9. setting out for complex handset stonemasonry cladding to given working instructions
      • datum levels
      • grid lines
      • angles
      • locations to fixings
      10. safe completion of own work within the estimated agreed allocated time
      11. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with setting out complex handset stonemasonry cladding
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with setting out equipment, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand tools, power tools, setting out equipment, ancillary and safety equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ set out angles for the positioning of stone handset cladding
      ‐ set out the positions of fixings for stone handset cladding
      ‐ transfer line and levels from datum
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand tools, power tools, setting out equipment, ancillary and safety equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with setting out complex handset stone cladding
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of programmes for work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ levels, lines, tape measures, pegs, profiles, squares
      ‐ fixings and fittings
      ‐ hand tools, power tools, setting out equipment, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating distance, length, level and diagonals associated with the method/procedure to to set out for complex handset stonemasonry cladding
      23. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Senior Crafts (Construction)
    32. Set out complex stonemasonry structures
      COSVR201 This standard is about interpreting information, adopting safe, healthy and environmentally responsible work practices, selecting and using materials, components, tools and equipment, and setting out complex stonemasonry structures on level and sloping surfaces.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials and components
      • setting out equipment
      • hand and power tools
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. comply with employer's quality procedures
      7. demonstration of work skills to measure, mark out, level, plumb and position
      8. use and maintain hand tools, power tools, setting out equipment, ancillary and safety equipment
      9. set out the following to given working instructions
      • regular and irregular shaped stonemasonry structures on level and sloping surfaces
      • stonemasonry structures with curved, splayed and angled walls
      10. safe completion of own work within the estimated agreed allocated time
      11. Disposal of waste
      • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries, near misses, evacuations
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with setting out complex stonemasonry structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and setting out equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand tools, power tools, setting out equipment, ancillary and safety equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
      ‐ identify and follow the organisational quality requirements
      ‐ set out and check regular and irregular shaped structures on level and sloping surfaces and structures with curved, splayed and angled walls
      ‐ set out using the appropriate method
      ‐ construct corner profiles
      ‐ transfer lines and levels from datums
      ‐ use setting out equipment
      ‐ determine when specialist skills and knowledge are required and report accordingly
      ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use access equipment
      ‐ work at height
      ‐ use hand tools, power tools, setting out equipment, ancillary and safety equipment
      • team work and communication
      • needs of other occupations associated with setting out complex stonemasonry structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of programmes of work and estimated times
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality and sizes
      ‐ lines, levels, tape measures, pegs, profiles, square
      ‐ hand tools, and power tools, setting out equipment, ancillary and safety equipment
      • confirm resources and materials conform with the specification
      • methods of calculating and checking distance, length, curve; level and diagonal associated with the method/procedure to set out complex stonemasonry structures
      23. Security procedures
      • site, workplace, company, public, operative, plant and machinery
      suite
      1. Stonemasonry (Construction)
      2. Senior Crafts (Construction)
    33. Set out to form masonry structures
      COSVR41 This standard is about setting out to form masonry structures for brickwork, blockwork and local materials, interpreting information, adopting safe, healthy and environmentally responsible work practices, and selecting, preparing and using materials, components, tools and equipment.
      duty
      1. interpret the given information relating to the work and resources to confirm its relevance
      2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
      3. select the required quantity and quality of resources for the methods of work
      4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
      5. comply with the given contract information to carry out the work efficiently to the required specification
      6. complete the work within the allocated time, in accordance with the programme of work
      knowledge
      1. Interpretation of information
      • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
      • the types of information, their source and how they are interpreted
      • the organisational procedures to solve problems with the information and why it is important they are followed
      2. Safe work practices
      • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
      • how emergencies should be responded to and who should respond
      • the organisational security procedures for tools, equipment and personal belongings
      • what the accident reporting procedures are and who is responsible for making the report
      • why, when and how health and safety control equipment should be used
      • how to comply with environmentally responsible work practices to meet current legislation and official guidance
      3. Selection of resources
      • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
      • how the resources should be used and how any problems associated with the resources are reported
      • the organisational procedures to select resources, why they have been developed and how they are used
      • the hazards associated with the resources and methods of work and how they are overcome
      4. Minimise the risk of damage
      • how to protect work from damage and the purpose of protection
      • why disposal of waste should be carried out safely and how it is achieved
      5. Meet the contract specification
      • how methods of work, to meet the specification, are carried out and problems reported
      • how maintenance of tools and equipment is carried out
      6. Allocated time
      • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
      context
      1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
      2. avoidance of risk by complying with the given information relating to at least four of the following
      • methods of work
      • safe use of health and safety control equipment
      • safe use of access equipment
      • safe use, storage and handling of materials, tools and equipment
      • specific risks to health
      3. selection of resources associated with own work
      • materials, components and fixings
      • tools and equipment
      4. protection of the work and its surrounding area from damage
      5. maintain a clear and tidy work space
      6. disposal of waste in accordance with current legislation
      7. demonstration of work skills to measure, mark out, level, plumb, position transfer, transpose, fix and secure
      8. use and maintain hand and power tools, and setting out equipment
      9. determine dimensions and positions using line, level, depth, area, height and angle to given working instructions to establish at least four of the following lines
      • straight (180 degrees)
      • right angles (90 degrees)
      • obtuse angles (between 90 and 180 degrees including batters)
      • acute angles (between 0 and 90 degrees)
      • curves on plan
      • curves in elevation
      • openings
      10. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
      11. Disposal of waste
      • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
      12. Emergencies
      • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
      ‐ fires, spillages, injuries
      ‐ emergencies relating to occupational activities
      13. Hazards
      • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
      14. Health and safety control equipment
      • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
      ‐ collective protective measures
      ‐ personal protective equipment (PPE)
      ‐ respiratory protective equipment (RPE)
      ‐ local exhaust ventilation (LEV)
      15. Information
      • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations governing buildings associated with setting out to form masonry structures
      16. Legislation and official guidance
      • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
      17. Maintenance
      • operative care of hand and power tools, and setting out equipment
      18. methods of work
      • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
      ‐ measure and set out to form masonry structures on level and sloping ground
      ‐ identify and mark datum points
      ‐ make trammels, templates and profiles
      ‐ mark straight lines, right angles, obtuse angles, acute angles, curves on plan, curves in elevation and openings
      ‐ set out using trammels, templates and profiles
      ‐ plumb from ranging lines
      ‐ transfer lines and levels (spirit level, straight-edge and laser level)
      ‐ determine convex and concave curves using pegs and line
      ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
      ‐ identify and follow the installation quality requirements
      ‐ work with, around and in close proximity to plant and machinery
      ‐ use hand and power tools, and setting out equipment
      ‐ work at height
      ‐ use access equipment
      • team work and communication
      • needs of other occupations associated with setting out to form masonry structures
      19. Problems
      • those arising from information, resources and methods of work
      ‐ own authority to rectify
      ‐ organisational reporting procedures
      20. Programme
      • types of productivity targets and time scales
      • how times are estimated
      • organisational procedures for reporting circumstances which will affect the work programme
      21. Protect work
      • protect work against damage from general workplace activities, other occupations and adverse weather conditions
      22. Resources
      • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
      ‐ levels, lines, trammels, templates, profiles, tape measures, pegs, squares and fixings
      ‐ hand and power tools, and setting out equipment
      • confirm resources and materials conform with the specification
      • methods of calculating distances, quantity, length, levels and diagonals, area and wastage of materials associated with the method and procedure to set out to form masonry structures
      23. Security procedures
      • site, workplace, company, operative and vehicles
      suite
      Trowel Occupations (Construction)
    duty
    1. interpret the given information relating to the work and resources to confirm its relevance
    2. comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices
    3. select the required quantity and quality of resources for the methods of work
    4. comply with organisational procedures to minimise the risk of damage to the work and surrounding area
    5. comply with the given contract information to carry out the work efficiently to the required specification
    6. complete the work within the allocated time, in accordance with the programme of work
    knowledge
    1. Interpretation of information
    • the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented
    • the types of information, their source and how they are interpreted
    • the organisational procedures to solve problems with the information and why it is important they are followed
    2. Safe work practices
    • the level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    3. Selection of resources
    • the characteristics, quality, uses, sustainability, limitations and defects associated with the resources and how defects should be rectified
    • how the resources should be used and how any problems associated with the resources are reported
    • the organisational procedures to select resources, why they have been developed and how they are used
    • the hazards associated with the resources and methods of work and how they are overcome
    4. Minimise the risk of damage
    • how to protect work from damage and the purpose of protection
    • why disposal of waste should be carried out safely and how it is achieved
    5. Meet the contract specification
    • how methods of work, to meet the specification, are carried out and problems reported
    • how maintenance of tools and equipment is carried out
    6. Allocated time
    • what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept
    7. Safe work practices
    • t he level of understanding operatives must have of information for relevant, current legislation and official guidance and how it is applied
    • how emergencies should be responded to and who should respond
    • the organisational security procedures for tools, equipment and personal belongings
    • what the accident reporting procedures are and who is responsible for making the report
    • why, when and how health and safety control equipment should be used
    • how to comply with environmentally responsible work practices to meet current legislation and official guidance
    context
    1. interpretation of drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out
    2. avoidance of risk by complying with the given information relating to at least three of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    3. selection of resources associated with own work and appropriate to the type/period
    • materials, components and fixings
    • tools and equipment
    4. protection of the work and its surrounding area from damage
    5. minimise damage and maintain a clean work space
    6. disposal of waste in accordance with current legislation
    7. demonstration of work skills to select, measure, mark, mix, fit, finish, cut, lay, position and bed
    8. use and maintain hand tools, portable power tools and ancillary equipment
    9. select and prepare earth materials (binders, fibres) and/or supports/formwork
    10. prepare and erect or conserve and/or restore at least one of the following earthen structures to given working instructions
    • monolithic earth walls (cob, rammed earth, mud) including forming openings, detail and finishes
    • earth mortared masonry structures (clay lump, stone, brick) including forming openings, details and finishes
    11. completion of own work within the estimated, allocated time to meet the needs of other occupations and/or client
    12. Disposal of waste
    • environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations and official guidance
    13. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries
    ‐ emergencies relating to occupational activities
    14. Hazards
    • those identified by risk assessment, method of work, manufacturers' technical information, statutory regulations and official guidance
    15. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ local exhaust ventilation (LEV)
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    16. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, archaeological watching brief, historical conservation plans and charters, legislation, official guidance and current regulations governing buildings
    17. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials and by manual handling and mechanical lifting
    18. Maintenance
    • operative care of hand tools, portable power tools and ancillary equipment
    19. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ select and test raw materials, including field and laboratory tests
    ‐ prepare earth materials (soil, binders, fibre, additives)
    ‐ erect and dismantle formwork
    ‐ produce specialist tools
    ‐ work with plant or machinery
    ‐ produce templates and earth blocks
    ‐ identify line, level and verticality
    ‐ identify and produce lift lines and overhangs
    ‐ protect structures from shrinkage, cracking and moisture intrusion
    ‐ validate appropriate ways in which the work should be carried out
    ‐ recognise sensitive areas (plaster, details, timber-work)
    ‐ maintain heritage and archaeological integrity
    ‐ maintain the principles of minimum intervention and reversible alterations
    ‐ prepare and erect, or, conserve and restore monolithic earth walls (cob, rammed earth, mud) including forming openings, details and finish
    ‐ prepare and erect, or, conserve and restore earth mortared masonry structures (clay lump, stone, brick) including forming openings, details and finishes
    ‐ record work carried out (written, photographic or digital)
    ‐ recognise and/or report protected flora and fauna (mortar bees)
    ‐ remove deteriorated and/or inappropriate materials
    ‐ erect and replace fabric, materials or structural components
    ‐ repair fabric, materials or structural components in-situ
    ‐ maintain existing structures
    ‐ integrate existing and new constructional components or finishes
    ‐ store salvageable fabric, materials and structural components
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ use hand tools, portable power tools and ancillary equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing and erecting, or conserving and restoring earthen structures
    20. Problems
    • those arising from information, resources and methods of work
    ‐ own authority to rectify
    ‐ organisational reporting procedures
    21. Programme
    • types of progress charts, timetables and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    22. Protect work
    • protect work against damage from general workplace activities, other occupations and adverse weather conditions
    23. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ timber, manufactured sheet material, limes, aggregates, base materials, earth, binding materials, finishing materials, turf, fixings and associated ancillary items
    ‐ hand tools, portable power tools and ancillary equipment
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to prepare and erect or conserve and restore earthen structures
    24. Security procedures
    • site, workplace, company and operative
    25. interpretation of drawings, specifications, schedules, method statements, risk assessments, manufacturers' information related to the work to be carried out
    26. avoidance of risk by complying with the given information relating the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    27. selection of resources associated with own work
    • materials, components and fixings
    • tools and equipment
    28. maintain a clear and tidy work space
    29. comply with employer's quality procedures
    30. demonstration of work skills to measure, mark out, adapt, position and secure
    31. use and maintain hand tools, power tools, ancillary and safety equipment
    32. arrange the lifting and fitting of stone cladding to given working instructions
    • contribute to devising methods of adapting plant and equipment to enable cladding to be lifted and positioned
    • work with relevant trades to carry out the required adaptations
    33. safe completion of own work within the estimated agreed allocated time
    34. Disposal of waste
    • environmental responsibilities, organisational and quality procedures, manufacturers' information, statutory regulations and official guidance
    35. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries, near misses, evacuations
    ‐ emergencies relating to occupational activities
    36. Hazards
    • those identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
    37. Health and safety control equipment
    • identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment
    ‐ collective protective measures
    ‐ personal protective equipment (PPE)
    ‐ respiratory protective equipment (RPE)
    ‐ local exhaust ventilation (LEV)
    38. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with erecting complex stonemasonry structures
    39. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
    40. Maintenance
    • operative care of hand tools, power tools, ancillary and safety equipment
    41. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ contribute to devising methods of adapting plant and equipment to enable stone cladding to be lifted, positioned and fixed
    ‐ work with relevant trades to carry out the required adaptations
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ direct and guide the operations and movement of plant and equipment
    ‐ use hand tools, power tools, and ancillary and safety equipment
    ‐ use lifting equipment appropriate to the task
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with stone cladding lifting procedures
    42. Programme
    • types of programmes of work and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    43. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ plant
    ‐ equipment
    ‐ scaffolding
    ‐ adaptations
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary, safety and lifting equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, area, volume and weight associated with the method/procedure to adapt plant and equipment to lift and fit stone cladding
    44. Security procedures
    • site, workplace, company, public, operative, plant and machinery
    45. interpretation of drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information related to the work to be carried out
    46. selection of resources associated with own work
    • materials, components and fittings
    • tools and equipment
    47. demonstration of work skills to measure, check, plumb, level, mark out, fit, cut, drill, lift, position and secure
    48. arrange the lifting of stonemasonry components to given working instructions
    49. erect complex natural stone structures using prepared stonemasonry components to given working instructions for the following
    • curved, splayed and angled walls
    • centring, props and struts
    • arches
    • tracery
    • projecting courses
    • pilasters and/or buttresses
    50. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ lift, position and lay prepared complex stone components
    ‐ carry out overhand work
    ‐ cut, drill and fix retention and load bearing fixings
    ‐ erect, curved, splayed and angled walls
    ‐ form arches and traceries
    ‐ install projecting courses
    ‐ install temporary centring, props and struts
    ‐ form pilasters and/or buttresses
    ‐ mix mortars to specifications
    ‐ install damp-proof courses, expansion and compression gaps
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting complex stonemasonry structures
    51. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ prepared complex stone components
    ‐ fine aggregates, cement, lime, additives
    ‐ damp-proof courses
    ‐ frames, lintels, insulation
    ‐ centrings, props and struts
    ‐ retention and load bearing fixings
    ‐ fittings
    ‐ hand tools, portable power tools, ancillary and safety equipment and mechanical lifting equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to erect complex stonemasonry structures
    52. interpretation of drawings, specifications, schedules, method statements, risk assessments, cutting lists, job cards and manufacturers' information related to the work to be carried out
    53. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    54. selection of resources associated with own work
    • materials and components
    • tools and equipment
    55. demonstration of work skills to examine, measure, mark out, position, secure and cut
    56. arrange the lifting of finished stone products to given working instructions
    57. prepare, set up, operate and maintain hand tools and machinery to finish stone products to given working instructions with the following finishes
    • profile
    • tooled/textured
    • honed/polished/rubbed
    58. Information
    • drawings, specifications, schedules, method statements, risk assessments, cutting lists, job cards, manufacturers' and technical information, official guidance and current regulations associated with finishing stone products
    59. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movementstorage of materials by manual handling and mechanical lifting
    60. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ prepare and set up cutting, profiling, rubbing/honing and polishing hand tools and machinery
    ‐ identify the compatibility of materials with machinery
    ‐ safely use equipment for flame texturing
    ‐ operate cutting, profiling, rubbing/honing and polishing machinery
    ‐ lift stones using manual and mechanical methods
    ‐ position stones in required locations
    ‐ secure stone prior to, and during, the finishing process
    ‐ identify how damage to the materials and machinery can be avoided
    ‐ identify dimensional control aids and their uses
    ‐ identify and report defects and discrepancies in materials and machinery
    ‐ set up and change polish/abrasives
    ‐ identify types, suitability and construction of polish/abrasives
    ‐ identify finishing process faults (pitting, erosion, inconsistencies, perforation and colour changes)
    ‐ identify the scope and limitations of the machinery
    ‐ select the appropriate machine for the work to be carried out
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    • team work and communication
    • needs of other occupations associated with finishing stone products
    61. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ cutting, profiling, rubbing/honing and polishing hand tools and machinery
    ‐ abrasives
    ‐ acetylene gas
    ‐ stone materials
    ‐ polish/lubricants
    ‐ bonding
    ‐ hand tools, power tools, ancillary and safety equipment
    ‐ confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to finish stone products
    62. interpretation of drawings, specifications, schedules, method statements, risk assessments, codes of practice, manufacturers' information and customer requirements related to the work to be carried out
    63. comply with employers' quality procedures
    64. demonstration of work skills to measure, mark out, excavate, lay, pour, drill, fit, finish, position, secure, seal and clean
    65. transport memorial stones safely and securely
    66. arrange the lifting of memorial stones to given working instructions
    67. excavate the area and lay the foundation to given working instructions
    68. install memorial stones to given working instructions
    69. reinstate ground conditions
    70. safe completion of own work within the estimated, agreed allocated time
    71. Emergencies
    • operative's response to situations in accordance with organisational authorisation and personal skills when involved with
    ‐ fires, spillages, injuries and near misses
    ‐ emergencies relating to occupational activities
    72. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers and technical information, official guidance, codes of practice, customer requirements and current regulations associated with fixing and securing memorial masonry
    73. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
    74. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ safely and securely transport memorial stone to avoid damage
    ‐ check that the ground conditions are level and suitable
    ‐ excavate the ground area and lay precast and poured concrete foundations
    ‐ lift and position memorial stones
    ‐ install memorial stones
    ‐ install full grave surrounds
    ‐ understand the protocols relating to the bereaved and the public
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for sites of special interest, consecrated and non-consecrated ground, historical and environmental significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with fixing and securing memorial masonry
    75. Programme
    • types programmes of work and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    76. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ memorial stones
    ‐ packing and softening materials
    ‐ pre-cast concrete units
    ‐ lime based mortar
    ‐ aggregates, sand, cement
    ‐ ground anchors, fixings, fittings
    ‐ hand tools, power tools, mechanical lifting equipment, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • m ethods of calculating quantity, length, area and wastage associated with the method/procedure to fix and secure memorial masonry
    77. Security procedures
    • site, workplace, company, public and operative
    78. interpretation of drawings, specifications, schedules, method statements, risk assessments and maunufacturers' informations related to the work to be carried out
    79. selection of resources associated with own work
    • materials, components, fixings and fittings
    • tools and equipment
    80. demonstration of work skills to measure, mark out, cut, tool, drill, fit, finish, lift, position, fix and secure
    81. arrange the lifting of stone cladding to given working instructions
    82. prepare backgrounds, install and joint internal and external stone cladding to given working instructions
    • mechanical fixings, load-bearing support and restraint systems, shims and spacers, damp-proof membranes, cavity trays, insulation and fire stops
    • remove temporary shims and spacers
    • form expansion and compression gaps
    83. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with installing handset stone cladding to background structures
    84. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
    85. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ cut and drill stone cladding to receive mechanical fixings
    ‐ lift and position stone cladding using manual and mechanical lifting systems
    ‐ install/remove temporary restraint systems
    ‐ install permanent restraints fixings
    ‐ drill background surface to receive fixings
    ‐ fix cladding with load-bearing support and restraint systems
    ‐ align cladding using shims and spacers
    ‐ install membranes, cavity trays, insulation and fire stops
    ‐ remove all temporary shims and spacers
    ‐ form expansion and compression joints
    ‐ mix mortar in line with specification
    ‐ bed and joint or leave gaps for others to seal
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools and equipment, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing handset stone cladding to background structures
    86. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ stone cladding
    ‐ mechanical fixings
    ‐ shims and spacers
    ‐ membranes
    ‐ lime, cement, fine and coarse aggregates
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary and safety equipment, and lifting systems
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to install handset stone cladding to background structures
    87. avoidance of risk by complying with the given information relating to the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    88. demonstration of work skills to measure, mark out, cut, apply, finish, position, secure and seal
    89. arrange the lifting of natural stone flooring to given working instructions
    90. prepare backgrounds, install membranes and lay internal natural stone flooring to given working instructions
    91. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with the installation of internal stone natural flooring
    92. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ prepare backgrounds to receive internal natural stone flooring
    ‐ establish datums, set out, lay and finish natural stone flooring to regular and irregular surfaces, including treads, risers and landings
    ‐ mix and lay self-levelling compounds, screeds, mortars, adhesives and grouts
    ‐ apply natural stone flooring to heated backgrounds
    ‐ bed, joint and point natural stone flooring
    ‐ fix trims and movement joints
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with installing internal stone flooring
    93. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ natural stone
    ‐ adhesives, mortars, grouts, cement, aggregates, primers, self-levelling compounds, additives, surface treatments
    ‐ trims and movement joints
    ‐ damp barriers
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to install internal stone flooring
    94. Security procedures
    • site, workplace, company public, operative, plant and machinery
    95. demonstration of work skills to measure, mark out, drill, fit, cut, position, fix, secure and seal
    96. prepare backgrounds to given working instructions with
    • load bearing support and restraint systems to solid structures
    • insulation (membranes, fire stops)
    • cavity trays
    • backgrounds with waterproof sealants
    97. Hazards
    • those identified by risk assessment, methods of work, manufacturer's and technical information, statutory regulations and official guidance
    98. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturer's and technical information, official guidance and current regulations associated with preparing background surfaces and fixings to receive stone cladding
    99. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ set out location of support and restraint systems
    ‐ drill and cut cladding to receive fixings
    ‐ drill backgrounds to receive mechanical fixings
    ‐ fix load bearing support and restraint systems
    ‐ fix cavity trays
    ‐ cut and fix insulation (membranes, fire stops)
    ‐ seal solid surfaces with proprietary waterproof sealants
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing backgrounds to receive stone cladding
    100. Programme
    • types of programme of work and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    101. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ load bearing support and restraint systems
    ‐ mechanical anchors
    ‐ chemical anchors and studs
    ‐ insulation board, membranes
    ‐ fire stops, cavity trays
    ‐ sealants
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to prepare background surfaces to receive stone cladding
    102. demonstration of work skills to measure, mark out, shape, carve, embellish and finish
    103. create a maquette
    104. arrange the lifting of stones to given working instructions
    105. check stone for faults and square and true
    106. produce complex architectural stone enrichments to given working instructions
    • set out and work stone to receive three-dimensional enrichments plus at least one of the following: foiled, spherical, curved
    • work surface to produce required surface finish
    107. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with producing complex architectural stone enrichments
    108. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ check stone for faults
    ‐ check stone for size, square and true
    ‐ create a maquette
    ‐ prepare surfaces to receive enrichments
    ‐ produce three dimensional, foiled, spherical and curved complex architectural stone enrichments
    ‐ produce specialist surface finishes
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    • team work and communication
    • needs of other occupations associated with producing complex architectural stone enrichments
    109. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ natural stones
    ‐ modelling clay
    ‐ templates, moulds and reverses
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to produce complex architectural stone enrichments
    110. interpretation of drawings, specifications, schedules, codes of practice, customer requirements, method statements, risk assessments and manufacturers' information related to the work to be carried out
    111. demonstration of work skills to measure, mark out, design, draw, computer image, cut, drill, shape, position and secure
    112. use and maintain hand tools, power tools, ancillary and safety equipment, and computer imaging equipment
    113. arrange the lifting of memorial masonry to given working instructions
    114. produce templates, moulds and reverses
    115. cut and prepare memorial masonry to given working instructions to produce the following
    • complex shapes
    • plain, chamfered and profiled edges
    • form holes and recessed panels
    116. produce complex details to memorial masonry to given working instructions for the following
    • hand cut lettering
    • hand carving
    • complex incised lettering
    • raised and inlaid lead lettering
    • use computer imaging to reproduce design layout on vinyl sheet
    117. Hazards
    • t hose identified by risk assessment, methods of work, manufacturers' and technical information, statutory regulations and official guidance
    118. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, codes of practice, customer requirements, official guidance and current regulations associated with producing complex memorials
    119. Maintenance
    • operative care of hand tools, power tools, ancillary and safety equipment and computer imaging equipment
    120. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ design layout of lettering and ornamentation
    ‐ identify and understand the properties of the different types of stone (limestone, sandstone, granite, marble, slate)
    ‐ reproduce designs by computer imaging on vinyl sheeting
    ‐ lift and position memorial stones
    ‐ cut and prepare memorial masonry
    ‐ work stones to complex shapes and enriched profiles
    ‐ produce holes and recessed panels
    ‐ produce plain, chamfered and profiled edges
    ‐ produce templates, moulds and reverses
    ‐ produce incised and raised lettering, raised and inlaid lead lettering, hand carving and hand cut details
    ‐ produce various surface finishes
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, consecrated and non-consecrated ground, historical and environmental significance
    ‐ understand the protocols relating to the bereaved and the public
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, computer imaging equipment, ancillary and safety equipment
    ‐ use of lifting equipment appropriate to the task
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing complex memorials
    121. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ computer imaging equipment
    ‐ vinyl sheeting
    ‐ memorial stones – limestone, sandstone, granite, marble, slate
    ‐ templates, moulds and reverses
    ‐ fittings and fixings
    ‐ hand tools, power tools, lifting equipment, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to produce complex memorials
    122. avoidance of risk by complying with the given information relating the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    123. comply with employer’s quality procdures
    124. demonstration of work skills to measure, mark out, position, bore, drill, shape and finish
    125. use and maintain hand tools, power tools, ancillary, RPE and/or LEV equipment
    126. check stone for faults
    127. check stone for square and true
    128. arrange the lifting and fitting of natural stone components to given working instructions
    129. select, cut and produce natural stone components to given working instructions for at least four of the following
    • shaped curved on plan
    • tracery
    • ramp and twist
    • spheres
    • entablature
    • prepared for fixings and lifting
    • ionic components
    • finials
    130. Information
    • drawings, templates, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with producing complex stonemasonry components
    131. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ check stone for faults
    ‐ check stone for square and true
    ‐ select, cut and produce shaped curved on plan, tracery, ramp and twist, spheres, entablature, ionic components and finials to natural stone components
    ‐ produce complex finishes
    ‐ form provisions for fixings and lifting
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing complex stonemasonry components
    132. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ natural stone
    ‐ drawings
    ‐ templates
    ‐ moulds and reverses
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume, weight and wastage associated with the method/procedure to produce complex stonemasonry components
    133. comply with employer’s quality requirements
    134. demonstration of work skills to measure, draw, mark out, cut and finish
    135. set out complex shapes and produce templates, moulds and reverses for natural stone components to given working instructions for at least four of the following
    • shaped curved on plan
    • tracery
    • ramp and twist
    • spheres
    • entablature
    • ionic components
    • finials
    136. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance, and current regulations associated with producing complex templates and moulds
    137. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and understand the organisational quality requirements particular to proposed or existing structure
    ‐ produce drawings, complex templates and moulds for new and restoration work to profiled stonework
    ‐ set out complex geometrical shapes
    ‐ produce templates, moulds and reverses for natural stone components with curved in plan and elevation; tracery, ramp and twist, and spheres, entablatures, ionic components and finials
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • n eeds of other occupations associated with producing complex templates and moulds
    138. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ sheet zinc
    ‐ sheet plastic
    ‐ sheet timber
    ‐ profiler
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, weight, volume and wastage associated with the method/procedure to produce complex templates and moulds
    139. interpretation of drawings, specifications, schedules, cutting lists, job cards, method statements, risk assessments and manufacturers' information related to the work to be carried out
    140. avoidance of risk by complying with the given information relating the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use, storage and handling of materials, tools and equipment
    • safe use of access equipment
    • specific risks to health
    141. demonstration of work skills to lift, move, examine, measure, mark out, position, secure and cut
    142. arrange the lifting of sawn slab and six-sided units to given working instructions
    143. prepare, set up, operate and maintain primary and secondary saws to produce sawn slab and six-sided units, minimising waste, to given working instructions
    144. check sawn stone for square and true and to given tolerances
    145. Disposal of waste
    • environmental responsibilities, organisational and quality procedures, manufacturers’ information, statutory regulations and official guidance
    146. Hazards
    • those identified by risk assessment, methods of work, manufacturers’ and technical information, statutory regulations and official guidance
    147. Information
    • drawings, specifications, schedules, method statements, risk assessments, job cards, cutting lists, manufacturers' and technical information, official guidance and current regulations associated with producing sawn stone products
    148. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ programme the sawing machinery
    ‐ prepare and set up the sawing machinery
    ‐ identify the compatibility of materials with machinery
    ‐ operate the sawing machinery
    ‐ check and maintain the sawing machinery
    ‐ check stones for faults
    ‐ lift stones using manual and mechanical methods
    ‐ position stones in required locations
    ‐ secure stones prior to, and during, the sawing process
    ‐ operate and maintain primary and secondary saws to produce sawn slab and six-sided units, minimising waste
    ‐ identify how damage to the materials and machinery can be avoided
    ‐ identify the relevant dimensional control aids and their uses
    ‐ identify and report defects and discrepancies in materials and machinery
    ‐ set up and change tooling
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with producing sawn stone products
    149. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ sawing machinery
    ‐ blades, wires
    ‐ stone materials
    ‐ lubricants
    ‐ lifting equipment
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage associated with the method/procedure to produce sawn stone products
    150. demonstration of work skills to measure, mark out, shape and finish
    151. check stone for faults, square and true
    152. produce architectural stone enrichments to given working instructions
    • set out and work stone to receive enrichments: flat; moulded; straight and curved; internal and external mitres; stop ends and returned ends
    • set out and produce enrichments for at least two of the following: repeated enrichment (egg and dart, or tongue and dart, or bead and reel); v-cut carving, high relief carving; low relief carving
    • produce required surface finishes
    153. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with producing standard architectural stone enrichments
    154. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, in confined spaces, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
    155. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ check stone for faults
    ‐ check stone for size, square and true
    ‐ prepare surfaces to receive enrichments
    ‐ set out and work stones to receive enrichments, flat; moulded; straight and curved; internal and external mitres; stop ends and returned ends
    ‐ set out and produce architectural stone enrichments (repeated enrichments: egg and dart, tongue and dart, bead and reel), v-cut carving, high relief carving, low relief carving
    ‐ produce required surface finishes
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    • team work and communication
    • needs of other occupations associated with producing standard architectural stone enrichments
    156. Programme
    • types of programmes of wok and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    157. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ natural stones
    ‐ templates, moulds and reverses
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to produce standard architectural stone enrichments
    158. maintain a clean and tidy work space
    159. demonstration of work skills to measure, evaluate, mark out, shape, finish, lift, handle and transport
    160. produce natural stone components to given working instructions
    • shaped true and square
    • moulded straight, returned ends and returned stop ends
    • internal and external mitres
    • prepared for fixings
    161. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information and current regulations associated with producing standard stonemasonry components
    162. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and understand the organisational quality requirements
    ‐ select suitable stone
    ‐ prepare stones for lifting
    ‐ lift stones using approved methods
    ‐ position and secure stones in required locations
    ‐ identify bedding plane and position plane to suit the use of the stone component
    ‐ check stone for faults
    ‐ produce natural stone components with true and square surfaces, moulded straight, with returned ends, returned stop ends, external and internal mitres in accordance with templates, moulds and drawings
    ‐ form fixing provisions
    ‐ tool surfaces to required finish
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access and lifting equipment
    • team work and communication
    • needs of other occupations associated with producing standard stonemasonry components
    163. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ lifting and access equipment
    ‐ natural stone
    ‐ templates and moulds
    ‐ fittings
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, weight and wastage associated with the method/procedure to produce standard stonemasonry components
    164. interpretation of drawings, specifications, schedules, risk assessments, method statements and manufacturers' information related to the work to be carried out
    165. demonstration of work skills to measure, mark out, cut and finish
    166. use and maintain hand tools, power tools, safety and ancillary equipment
    167. produce basic section bed and face moulds to given working instructions for natural stone components, shaped true and square and moulded straight with stop ends and returns
    168. Hazards
    • those identified by methods of work, risk assessment, manufacturers' and technical information, statutory regulations and official guidance
    169. Information
    • drawings, specifications, schedules, risk assessments, method statements, manufacturers' and technical information, official guidance and current regulations associated with producing standard templates and moulds
    170. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and understand the organisational quality requirements particular to the proposed or existing structure
    ‐ understand how to identify stone type, dimensional and form accuracy (eg moulding, shape, consistency)
    ‐ produce templates and moulds for natural stone components to obtain true and square surfaces, mouldings, mouldings with returned and stopped ends and curved mouldings
    ‐ understand why photographic records could be required
    ‐ record relevant information on template
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    • team work and communication
    • needs of other occupations associated with producing standard templates and moulds
    171. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ sheet zinc
    ‐ sheet plastic
    ‐ sheet timber
    ‐ moulding materials
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, weight, volume, area and wastage associated with the procedure to to produce standard templates and moulds
    172. Security procedures
    • site, workplace, company , public, operative, plant and machinery
    173. interpretation of drawings, specifications, schedules, method statements, codes of practice, customer requirements, risk assessments and manufacturers' information related to the work to be carried out
    174. comply with employer's quality requirements
    175. demonstration of work skills to measure, mark out, position, inscribe, ornament and finish
    176. use and maintain hand tools, ancillary tooling equipment, power tools and safety equipment
    177. produce working templates for sand blasting
    178. produce details on memorial stones to given working instructions
    • sand blast lettering
    • sand blast ornamentation
    • painting to letters and ornamentation
    • gilding to letters and ornamentation
    • hand polished (honed) surface
    179. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers and technical information, official guidance, codes of practice, customer requirements and current regulations associated with providing details to memorial stones
    180. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ identify and understand the properties of the different types of stone (limestone, sandstone, granite, marble, slate)
    ‐ produce working templates for sand blasting
    ‐ sand blast lettering and ornamental relief work
    ‐ paint to lettering and relief work
    ‐ gild to lettering and relief work
    ‐ hand polish (honed) surfaces
    ‐ operate sand blast equipment
    ‐ generate designs/lettering using computer equipment
    ‐ understand the principles of hand cut ornamentation
    ‐ lift and position memorial stones
    ‐ understand the protocols relating to the bereaved and the public
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, consecrated and non-consecrated ground, historical and environmental significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, ancillary tooling equipment, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with providing details to memorial stones
    181. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ memorial stone
    ‐ templates
    ‐ vinyl sheeting, rubber
    ‐ paint, varnish, gold size
    ‐ gold leaf
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary tooling equipment, safety equipment and mechanical lifting equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to provide details to memorial stones
    182. interpretation of drawings, specifications, schedules, method statements, risk assessments, codes of practice, customer requirements and manufacturers' information related to the work to be carried out
    183. demonstration of work skills to measure, mark out, dismantle, shape, fit, position, secure and finish
    184. prepare foundation or supporting structures
    185. repair and maintain memorial masonry to given working instructions
    • mounted plaques
    • ground erected memorial stones
    • existing stones and design features and lettering
    186. reinstate foundation or supporting structure
    187. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance codes of practice, customer requirements and current regulations associated with repairing and maintaining memorials
    188. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ prepare foundations and supporting structures
    ‐ safely and securely transport memorial stones
    ‐ mark out and cut additional design features and lettering
    ‐ remove and re-fix memorial plaques
    ‐ remove and re-fix ground erected memorial masonry
    ‐ clean and polish stone surfaces
    ‐ mix concrete, mortars and epoxies
    ‐ repair damaged stones
    ‐ lift and position memorials
    ‐ reinstate foundations and supporting structure
    ‐ understand the protocols relating to the bereaved and the public
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, consecrated and non-consecrated ground, historical and environmental significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the repair and maintenance of memorial masonry
    189. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ natural stone components
    ‐ ground anchors, fixings
    ‐ aggregates, sand, lime, cement, additives, resins, colourings, sealants, adhesives
    ‐ lettering finishes
    ‐ cleaning and polishing agents
    ‐ hand tools, power tools, ancillary and safety equipment and mechanical lifting equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to repair and maintain memorial masonry
    190. demonstration of work skills to measure, mark out, cut, lift, drill, tool, remove, position, fix, secure and finish
    191. repair or replace defective stone cladding to given working instructions
    192. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with repairing and replacing stone cladding
    193. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ repair defective stone cladding by removal, replacement and damage repair
    ‐ repair and replace load bearing support and restraint systems
    ‐ form joint finishes
    ‐ mix mortars and resins
    ‐ install and remove temporary centring, shores, struts and props
    ‐ install membranes, insulation, cavity trays and fire stops
    ‐ lift and position stone cladding
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the repair and replacement of stone cladding
    194. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ stone cladding
    ‐ fittings and fixings
    ‐ lime, cement, fine and coarse aggregates
    ‐ additives, resins, colouring
    ‐ membranes, insulation, fire stops, cavity trays
    ‐ hand tools, power tools, and ancillary and safety equipment, and lifting systems
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to repair and replace existing stone cladding
    195. demonstration of work skills to measure, mark out, cut out, remove, renew, fix and finish
    196. cut out and prepare the substrate with regard to the repair method
    197. arrange the lifting of stonemasonry structures to given working instructions
    198. repair stonemasonry structures to given working instructions
    • stone and mortar repairs
    • individual damaged/defective stones
    • replicate stones
    • clean beds and joints including removal of redundant fixings
    • match finishes
    199. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with repairing basic stonemasonry structures
    200. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ carry out stone and mortar repairs by full or partial replacement
    ‐ repair individual damaged/defective stones
    ‐ match finishes in both stone and mortar
    ‐ prop and protect existing structures
    ‐ cut out and prepare the substrate with regard to the repair method
    ‐ clean beds and joints including removal of redundant fixings
    ‐ replace and repair stones
    ‐ identify and fix suitable reinforcements and fixings
    ‐ identify and mix suitable mortars and adhesives
    ‐ use quick lime, putty lime and hydraulic lime in mortars and lime washes
    ‐ protect lime mortars from adverse weather and rapid drying
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919), historical significance, listed buildings, flora and fauna
    ‐ discuss and review on-going work
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with repairing basic stonemasonry structures
    201. Resources
    • materials, components and equipment relating to types, quantity, quality, and sizes
    ‐ natural stones, fixings, fine aggregates, lime, lime mortars, cement, lime additives, adhesives, damp barriers, colourings, insulation, reinforcements, props and struts
    ‐ hand tools, power tools, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, weight, area and wastage associated with the method/procedure to repair basic stonemasonry structures
    202. demonstration of work skills to measure, mark out, remove, renew, cut, shape, fit, position, secure, finish, shore, prop and strut
    203. repair straight and curved walling stonemasonry structures to given working instructions plus at least two of the following
    • openings or copings
    • arches
    • tracery
    • projecting courses
    204. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with repairing complex stonemasonry structures
    205. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ check stone for faults, square and true
    ‐ repair and maintain existing stonemasonry structures in matching materials and styles with complex stone components associated with openings, copings, projecting courses, arches, tracery, cornices, string and plinth courses, straight and curved walling
    ‐ install and remove temporary centring, shores, struts and props
    ‐ renew joint finishes
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, ancillary and safety equipment
    ‐ use lifting equipment appropriate to the task
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with repairing complex stonemasonry structures
    206. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ natural stones
    ‐ fine and coarse aggregates, cement, lime, additives, resins, adhesives, colourings, frames, lintels, centring, shores, props and struts
    ‐ fittings and fixings
    ‐ hand tools, power tools, ancillary and safety equipment and lifting equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area, volume and wastage associated with the method/procedure to repair complex stonemasonry structures
    207. demonstration of work skills to measure, mark out, level, position and secure
    208. use and maintain hand tools, power tools, setting out equipment, ancillary and safety equipment
    209. setting out for complex handset stonemasonry cladding to given working instructions
    • datum levels
    • grid lines
    • angles
    • locations to fixings
    210. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with setting out complex handset stonemasonry cladding
    211. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with setting out equipment, with tools and equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
    212. Maintenance
    • operative care of hand tools, power tools, setting out equipment, ancillary and safety equipment
    213. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ set out angles for the positioning of stone handset cladding
    ‐ set out the positions of fixings for stone handset cladding
    ‐ transfer line and levels from datum
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand tools, power tools, setting out equipment, ancillary and safety equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with setting out complex handset stone cladding
    214. Programme
    • types of programmes for work and estimated times
    • organisational procedures for reporting circumstances which will affect the work programme
    215. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ levels, lines, tape measures, pegs, profiles, squares
    ‐ fixings and fittings
    ‐ hand tools, power tools, setting out equipment, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating distance, length, level and diagonals associated with the method/procedure to to set out for complex handset stonemasonry cladding
    216. selection of resources associated with own work
    • materials and components
    • setting out equipment
    • hand and power tools
    217. demonstration of work skills to measure, mark out, level, plumb and position
    218. set out the following to given working instructions
    • regular and irregular shaped stonemasonry structures on level and sloping surfaces
    • stonemasonry structures with curved, splayed and angled walls
    219. Information
    • drawings, specifications, schedules, method statements, risk assessments, manufacturers' and technical information, official guidance and current regulations associated with setting out complex stonemasonry structures
    220. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, incidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and setting out equipment, with materials and substances, with movement/storage of materials by manual handling and mechanical lifting
    221. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method/area of work and materials used to
    ‐ identify and follow the organisational quality requirements
    ‐ set out and check regular and irregular shaped structures on level and sloping surfaces and structures with curved, splayed and angled walls
    ‐ set out using the appropriate method
    ‐ construct corner profiles
    ‐ transfer lines and levels from datums
    ‐ use setting out equipment
    ‐ determine when specialist skills and knowledge are required and report accordingly
    ‐ understand specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use access equipment
    ‐ work at height
    ‐ use hand tools, power tools, setting out equipment, ancillary and safety equipment
    • team work and communication
    • needs of other occupations associated with setting out complex stonemasonry structures
    222. Resources
    • materials, components and equipment relating to types, quantity, quality and sizes
    ‐ lines, levels, tape measures, pegs, profiles, square
    ‐ hand tools, and power tools, setting out equipment, ancillary and safety equipment
    • confirm resources and materials conform with the specification
    • methods of calculating and checking distance, length, curve; level and diagonal associated with the method/procedure to set out complex stonemasonry structures
    223. avoidance of risk by complying with the given information relating to at least four of the following
    • methods of work
    • safe use of health and safety control equipment
    • safe use of access equipment
    • safe use, storage and handling of materials, tools and equipment
    • specific risks to health
    224. demonstration of work skills to measure, mark out, lay, position, level, plumb, fit, fix and secure
    225. use and maintain hand and power tools, and equipment
    226. erect brick and block and/or local material cladding to given working instructions, including the formation of openings and joint finishes, for at least one of the following structures
    • pre-erected timber frame
    • pre-erected concrete
    • pre-erected steel
    • existing masonry structure
    227. Hazards
    • those identified by risk assessment, methods of work, manufacturers' technical information, statutory regulations and official guidance
    228. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with the erection of masonry cladding
    229. Legislation and official guidance
    • this relates to the operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting
    230. Maintenance
    • operative care of hand and power tools, and equipment
    231. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ erect brick, block and thin joint block cladding to pre-erected timber frame, concrete, steel and existing structures
    ‐ clad structures using local materials
    ‐ install brick slips
    ‐ position and secure wall ties including spacing, particularly around openings and movement joints
    ‐ form and maintain the integrity of cavities
    ‐ install and maintain the integrity of fire barriers and breaks
    ‐ form joint finishes
    ‐ form openings
    ‐ position, level, plumb, fix and integrate brick soffit systems
    ‐ install masonry support angles
    ‐ prop and support structures
    ‐ remove temporary structures
    ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
    ‐ form and install weep holes and vents
    ‐ position, bond and tape insulation materials
    ‐ install wind posts
    ‐ mix mortar
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting masonry cladding
    232. Programme
    • types of productivity targets and time scales
    • how times are estimated
    • organisational procedures for reporting circumstances which will affect the work programme
    233. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ bricks, blocks, mortars, frames, insulation, damp-proof barriers, brick slips, cloak systems, cavity closers, fire breaks lintels, fixings and ties
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect masonry cladding
    234. Security procedures
    • site, workplace, company, operative and vehicles
    235. demonstration of work skills to measure, mark-out, lay, position, plumb, level and secure
    236. erect masonry in brick and block and/or local materials to given working instructions for the following
    • cavity wall structures
    • blockwork structures
    • solid wall structures
    • form openings
    • joint finishes
    • cills, capping and copings
    237. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations governing buildings associated with the erection of masonry structures
    238. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ erect cavity walling and solid walling using brick and block and local materials
    ‐ erect walling of local style
    ‐ lay blocks (traditional and thin joint)
    ‐ determine brick and block bonds
    ‐ form and maintain the integrity of cavities
    ‐ install lintels
    ‐ install movement joints
    ‐ install wind posts
    ‐ cut bricks, blocks and local materials
    ‐ form joint finishes, including mechanical pointing systems
    ‐ form openings
    ‐ position, level, plumb, fix and integrate brick soffit systems
    ‐ position and fix cills, copings and cappings
    ‐ install masonry support angles
    ‐ prop and support structures
    ‐ complete and remove temporary works
    ‐ position, bond and tape insulation materials
    ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
    ‐ form and install weep holes and vents
    ‐ install and maintain the integrity of fire barriers and breaks
    ‐ position and secure wall ties including spacing, particularly around openings and movement joints
    ‐ mix mortar
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with jointing erecting masonry structures
    239. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ bricks, blocks, mortars, frames, insulation, damp-proof barriers, cloak systems, cills, copings and cappings lintels, fixings and ties
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect masonry structures
    240. demonstration of work skills to measure, check, mark-out, lay, position and secure
    241. erect masonry in brick and block and/or local materials to given working instructions, to form architectural and decorative features, including forming joint finishes, for at least three of the following
    • arch (rough ringed, axed, gauged)
    • chimney stack
    • fireplace
    • wall with flush, projecting or decorative features
    • wall curved on plan
    • wall curved in elevation
    • wall splayed on plan
    242. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches,electronic data, official guidance and current regulations governing buildings associated with the erection of masonry to form architectural and decorative structures
    243. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ erect cavity walling and solid walling using brick, blocks and thin joint blocks
    ‐ erect walls in local styles using local materials
    ‐ work overhand
    ‐ position, install and secure fixings and cramps
    ‐ position and secure wall ties including spacing particularly around openings and movement joints
    ‐ form and maintain the integrity of cavities
    ‐ install masonry support angles
    ‐ form and install weep holes and vents
    ‐ form arches (rough ringed, axed, gauged)
    ‐ form chimney stacks
    ‐ form fireplaces
    ‐ form walls flush, projecting and with decorative features
    ‐ form walls curved on plan and check with trammel, templates and bay moulds
    ‐ form walls splayed on plan and check with templates and bay moulds
    ‐ form walls curved and ramped in elevation and set out and check with trammels and profiles
    ‐ prop and support structures
    ‐ install movement joints
    ‐ install wind posts
    ‐ cut bricks, blocks and local materials
    ‐ complete and remove temporary works
    ‐ form joint finishes
    ‐ select and install vertical and horizontal reinforcement
    ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
    ‐ position, bond and tape insulation materials
    ‐ install and maintain the integrity of fire barriers and breaks
    ‐ mix mortar
    ‐ provide information for Building Information Modelling (BIM)
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting masonry to form architectural and decorative structures
    244. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ bricks, blocks, mortars, frames, insulation, damp-proof barriers, cloak systems, lintels and ties
    ‐ components and fixings
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect masonry to form architectural and decorative structures
    245. demonstration of work skills to measure, mark out, cut, prepare, lay, position and secure
    246. erect thin joint masonry structures to given working instructions for at least three of the following
    • cavity wall structures
    • solid wall structures
    • form openings
    • mix jointing compounds
    247. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with the erection of thin joint masonry structures
    248. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ erect cavity walling and solid walling using thin joint blocks
    ‐ determine thin joint block bonds
    ‐ level bed (course one)
    ‐ check plumb
    ‐ form and maintain the integrity of cavities
    ‐ form openings
    ‐ position, level, plumb, fix and integrate brick soffit systems
    ‐ install masonry support angles
    ‐ position, fix and bed, damp-proof barriers, cloak systems and cavity trays
    ‐ position and secure wall ties including spacing, particularly around openings
    ‐ form and install movement joints
    ‐ install and maintain the integrity of fire barriers and breaks
    ‐ form and install weep holes and vents
    ‐ position, bond and tape insulation materials
    ‐ install wind posts
    ‐ mix jointing compound
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with erecting thin joint masonry structures
    249. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ blocks, jointing compounds, frames, insulation, damp-proof barriers, cloak systems, lintels, fixings, ties
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to erect thin joint masonry structures
    250. demonstration of work skills to position, level, plumb, adjust and fix
    251. install and/or form fire barriers and/or breaks and support angles plus at least two of the following specialist masonry support elements to given working instructions
    • brick soffit systems
    • channel systems
    • wind posts
    • vapour and/or moisture barriers
    • wall starter kits
    252. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with installing and forming specialist masonry support elements
    253. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ identify the types, uses and characteristics of specialist masonry support elements; brick soffit systems, support angles, fire barriers and breaks, wind posts and wall starter kits
    ‐ position, level, plumb, fix and integrate brick soffit systems
    ‐ install and adjust masonry support angles
    ‐ install and maintain the integrity of fire barriers and breaks
    ‐ form and maintain the integrity of cavities
    ‐ position and secure wall ties including spacing, particularly around openings
    ‐ position and fix damp-proof barriers, cloak systems and cavity trays
    ‐ form and install weep holes and vents
    ‐ position bond and tape insulation materials
    ‐ install wind posts
    ‐ use wall starter kits
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and `power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with the installation and formation of specialist masonry elements
    254. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ specialist masonry support elements
    ‐ fittings and fixings
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, volume, length, width, area and wastage of materials associated with the method and procedure to install and form specialist masonry elements
    255. demonstration of work skills to measure, rake out, mix and joint
    256. joint and point masonry structures to given working instructions for at least one of the following
    • new brickwork or blockwork
    • existing brickwork or blockwork
    • local materials
    257. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with creating joints in brick, block and local material structures
    258. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ form jointed finishes in new masonry work
    ‐ rake out and form pointed finishes in existing masonry work
    ‐ mix jointing and pointing material
    ‐ form joint finishes by mechanical pointing systems
    ‐ form and install weep holes and vents
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with jointing brick and block structures
    259. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ jointing and pointing mixes, sand, cement, lime mortars and additives
    ‐ materials and components
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to joint brick, block and local material structures
    260. demonstration of work skills to measure, mark out, level, plumb and lay
    261. lay to line only and joint finish as required for at least two of the following to given working instructions
    • brickwork
    • blockwork
    • thin bed blocks
    • local meterials
    262. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with laying bricks, blocks and local materials to line
    263. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ lay to line common and facing bricks, blocks and thin joint blocks
    ‐ lay to line local materials
    ‐ identify types of bricks and blocks
    ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
    ‐ form and maintain the integrity of cavities
    ‐ position, bond and tape insulation materials
    ‐ position and secure wall ties including spacing, particularly around openings and movement joints
    ‐ form and install weep holes and vents
    ‐ form a joint finish, including using mechanical pointing systems
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with laying bricks, blocks and local materials to line
    264. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ bricks, blocks, mortar, thin joint mixes, wall ties, damp proof courses, damp proof membranes, cloak systems, cavity trays and insulation
    ‐ fittings and fixings
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, volume, length, area and wastage of materials associated with the method and procedure to lay bricks, blocks and local materials to line
    265. demonstration of work skills to gauge, mix and distribute
    266. use and maintain hand and power tools, mixing plant and equipment
    267. gauge and mix concrete and/or mortars and distribute to given working instructions
    268. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations associated with preparing, mixing and distributing concrete and mortars
    269. Maintenance
    • operative care of hand and power tools, mixers and equipment
    270. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ gauge and mix concrete and mortars by hand
    ‐ gauge and mix concrete and mortars mechanically
    ‐ carry out pre-use checks on mechanical mixers
    ‐ recognise types of concrete and mortar
    ‐ maintain consistency of mixes for strength, colour and texture
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ work with, around and in close proximity to plant and machinery
    ‐ transport and distribute concrete and mortars
    ‐ use hand and power tools, mixing plant and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with preparing, mixing and distributing concrete and mortars
    271. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ aggregate, sand, lime, cement, water, additives
    ‐ hand and power tools, mixing plant, transportation and distribution equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, volume, length, width, area and wastage of materials associated with the method and procedure to prepare, mix and distribute concrete and mortars
    272. demonstration of work skills to measure, mark-out, cut, remove, lay, position and secure
    273. prepare, repair and maintain existing brick and/or block masonry and/or local material structures to given working instructions for at least three of the following
    • match existing materials
    • continue existing bonding
    • match existing quality of structure
    • form openings
    • prop existing walls and floors
    • form internal and external angles
    274. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches,electronic data, official guidance and current regulations governing buildings associated with the repair and maintenance of masonry structures
    275. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ prepare, repair and maintain existing masonry structures in bricks, blocks and thin joint blocks or local materials and styles
    ‐ identify materials and components and restore structures to original state
    ‐ form joint finishes
    ‐ form openings
    ‐ prop existing walls and floors
    ‐ form and maintain the integrity of cavities
    ‐ position, fix and bed damp-proof barriers, cloak systems and cavity trays
    ‐ form and install weep holes and vents
    ‐ form internal and external angles
    ‐ position, bond and tape insulation materials
    ‐ install and maintain the integrity of fire barriers and breaks
    ‐ dress surfaces
    ‐ form finishes
    ‐ mix mortars
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ determine specific requirements for structures of special interest, traditional build (pre 1919) and historical significance
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with repairing and maintaining masonry structures
    276. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ bricks, blocks, natural stones, mortars, sand, lime, additives, frames, insulation, damp-proof barriers, cloak systems, lintels and ties
    ‐ fittings and fixings
    ‐ hand and power tools, and equipment
    • confirm resources and materials conform with the specification
    • methods of calculating quantity, length, area and wastage of materials associated with the method and procedure to repair and maintain masonry structures
    277. demonstration of work skills to measure, mark out, level, plumb, position transfer, transpose, fix and secure
    278. use and maintain hand and power tools, and setting out equipment
    279. determine dimensions and positions using line, level, depth, area, height and angle to given working instructions to establish at least four of the following lines
    • straight (180 degrees)
    • right angles (90 degrees)
    • obtuse angles (between 90 and 180 degrees including batters)
    • acute angles (between 0 and 90 degrees)
    • curves on plan
    • curves in elevation
    • openings
    280. Information
    • drawings, specifications, current legislation, schedules, method statements, risk assessments, manufacturers' information, oral and written instructions, sketches, electronic data, official guidance and current regulations governing buildings associated with setting out to form masonry structures
    281. Maintenance
    • operative care of hand and power tools, and setting out equipment
    282. methods of work
    • application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to
    ‐ measure and set out to form masonry structures on level and sloping ground
    ‐ identify and mark datum points
    ‐ make trammels, templates and profiles
    ‐ mark straight lines, right angles, obtuse angles, acute angles, curves on plan, curves in elevation and openings
    ‐ set out using trammels, templates and profiles
    ‐ plumb from ranging lines
    ‐ transfer lines and levels (spirit level, straight-edge and laser level)
    ‐ determine convex and concave curves using pegs and line
    ‐ recognise and determine when specialist skills and knowledge are required and report accordingly
    ‐ identify and follow the installation quality requirements
    ‐ work with, around and in close proximity to plant and machinery
    ‐ use hand and power tools, and setting out equipment
    ‐ work at height
    ‐ use access equipment
    • team work and communication
    • needs of other occupations associated with setting out to form masonry structures
    283. Resources
    • materials, components and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist
    ‐ levels, lines, trammels, templates, profiles, tape measures, pegs, squares and fixings
    ‐ hand and power tools, and setting out equipment
    • confirm resources and materials conform with the specification
    • methods of calculating distances, quantity, length, levels and diagonals, area and wastage of materials associated with the method and procedure to set out to form masonry structures
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